وظائف خدمة عملاء في الكويت

<p>Join a dedicated, on-site telesales squad supporting a leading Kuwaiti bank's consumer cards business. As a Cards Telesales Agent, you will convert qualified leads into activated, engaged cardholders playing a direct, visible role in the bank's growth in the local market. You will work with warm, pre-screened leads, be equipped with proven scripts and product playbooks, and be coached to hit and beat monthly sales targets. This is a strong platform for a Kuwaiti national who wants to build a serious sales career in banking, with clear performance milestones, structured coaching, and exposure to end- to end cards commercialisation.</p><p><strong>Key Activities</strong></p><ul><li>Outbound &amp; inbound telesales campaigns (~55%) Contact pre-screened and preapproved prospects using approved lead lists to acquire new credit cardholders, with disciplined follow-up cadence.</li><li>Lead qualification &amp; conversion (~20%) Assess customer eligibility, needs, and fit; position the right card proposition; handle objections and secure application completion.</li><li>Activation &amp; early-usage engagement (~10%) Guide newly issued cardholders through activation, first transaction, and digital wallet setup to maximise 30-day active rates.</li><li>Data capture &amp; CRM hygiene (~10%) Log every interaction accurately in the CRM/sales system; keep customer records, dispositions, and pipeline stages clean and current.</li><li>Compliance &amp; quality (~5%) Adhere to approved scripts, call-recording rules, and QA feedback loops to ensure every conversation is compliant and customer-first</li></ul><p><strong>Core Responsibilities and Accountabilities</strong></p><ul><li>Execute outbound and inbound telesales campaigns for credit card acquisition against monthly sales targets, working from bank-provided pre-screened and preapproved lead lists.</li><li>Convert qualified leads into approved, issued, and activated cards, improving lead-to-sale and sale-to?activation conversion rates.</li><li>Apply approved sales scripts, product propositions, pricing, and disclosures to ensure compliant selling and eliminate mis-selling incidents.</li><li>Prioritise outreach using propensity models, next-best-action prompts, and lead-scoring signals to maximise productivity per agent (cards/FTE).</li><li>Educate customers on card features, benefits, fees, rewards, and safe usage including digital wallet enablement to lift 30-day activation and early spend.</li><li>Maintain accurate customer records, call dispositions, and follow-up actions in the CRM to protect data quality and enable downstream analytics and campaign optimisation</li><li>Uphold governance standards call recording, QA, script adherence, and consumer-protection rules to meet internal audit and regulator expectations.</li></ul><p><strong>KPIs (indicative)</strong></p><ul><li>New credit cards sold per agent per month</li><li>Lead-to-sale conversion rate on pre-screened / preapproved lead lists</li><li>Card activation rate within 30 days of issuance</li><li>Sales quality / script-adherence score from call monitoring and QA sampling</li><li>Productivity per agent dials, connects, and cards issued per FTE per month</li><li>Data-quality score on CRM entries (accuracy, completeness, timeliness)</li></ul><p><strong>Knowledge and Experience</strong></p><p><strong>Domain expertise</strong></p><ul><li>Consumer credit card acquisition lifecycle: lead application underwriting handoff issuance activation early spend</li><li>Familiarity with pre-screened / preapproved sales models and cross-sell (e.g., debit-to-credit, ETB reactivation)</li><li>Understanding of KYC, CDD, and consumer data-handling requirements in a Kuwaiti banking context</li></ul><p><strong>Sector experience</strong></p><ul><li>Kuwait / GCC retail banking, contact-centre, or financial-services telesales</li><li>Awareness of local consumer expectations, cultural context, and Arabic-language selling nuances</li></ul><p><strong>Tools &amp; platforms</strong></p><ul><li>CRM and telesales dialler systems (category internal system names will be trained on-site)</li><li>Call-recording and QA platforms</li><li>Digital wallet basics (Apple Pay, Google Pay, Samsung Pay) sufficient to guide a customer through provisioning</li></ul><p><strong>Soft skills &amp; behaviours</strong></p><ul><li>Confident, warm, and clear phone manner in both Arabic and English</li><li>Resilience, discipline, and comfort working to daily/weekly targets</li><li>Team-oriented happy to share what's working, learn from peers, and take on-the-job coaching</li><li>Bias to action: fast follow-up, clean pipeline hygiene, ownership of your book of leads</li><li>Ethical, customer-first mindset you sell only what genuinely fits the customer</li></ul><p><strong>MANDATORY SKILLS</strong></p><ul><li>Phone-based consultative selling and objection handling in Arabic (professional English also required)</li><li>Scripted, compliant selling in a recorded, QA'd environment</li><li>Accurate CRM and sales-system data entry</li><li>Basic sales performance literacy own your targets, conversion rates, and productivity metric</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant experience: 2 4 years in banking or financial services telesales, with direct exposure to credit card acquisition, cross-sell, or contact-centre-based consumer sales. Candidates with a strong first ~12 months of card-selling experience will also be considered.</li><li>Mandatory requirements: Kuwaiti national (role is reserved under national workforce priorities)</li><li>Native/fluent Arabic and professional working English both spoken and written</li><li>Prior experience selling regulated financial products by phone under scripted, recorded, quality-assured conditions</li><li>Awareness of customer data handling, KYC/CDD, and data?privacy obligations in a banking context</li><li>Immediately available or 30-day notice period</li></ul>

<p>We are supporting search for the position of Telesales Representative ( Arabic speaking) for a diversified holding company in Kuwait. The successful candidate will be responsible for generating leads, engaging prospective and existing customers, closing sales over the phone, and delivering an excellent customer experience while achieving sales targets. Fresh graduates with strong communication skills are encouraged to apply.</p><p>Position: Telesales Representative (Arabic Speaker)</p><p>Industry: Investment Management</p><p>Location: Kuwait</p><p>Work Model: On site</p><p>Relocation: Overseas candidates are welcome to apply and must be willing to relocate to Kuwait</p><p><span ><b><br></b></span></p><p><span ><b>Key Responsibilities</b></span></p><ul><li>Make inbound and outbound calls to prospective and existing customers.</li><li>Promote products and services and convert leads into sales.</li><li>Build strong customer relationships through professional communication.</li><li>Identify customer needs and recommend suitable solutions.</li><li>Process customer orders accurately and maintain CRM records.</li><li>Follow up with customers to ensure satisfaction and encourage repeat business.</li><li>Cross sell and upsell products where appropriate.</li><li>Maintain daily activity reports.</li><li>Meet individual sales and call targets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree or equivalent qualification. Prefer candidates with telesales, customer service, sales, lead generation or outbound calling experience. Fresh graduates with strong communication skills are also encouraged to apply. Fluent in both Arabic and English, spoken and written. Strong communication, negotiation, and interpersonal skills.</p>

Date Posted:<br><br>2026-08-12<br><br>Country: <br><br>Kuwait<br><br>Location: <br><br>KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, Mirqab<br><br>Job Title: SVC Sales Assoc - Hunter<br><br>Location: Kuwait<br><br>Job Description:<br><br>We are seeking a dynamic and driven SVC Sales Hunter to join our team, focused on expanding our portfolio through signing new contracts and managing existing ones. The ideal candidate will have a deep understanding of the Kuwait market, including facility management companies, real estate companies, and various government stakeholders. This role requires a motivated individual with a proven track record in sales, excellent cold calling and closing skills, and the ability to work collaboratively within a team.<br><br>Key Responsibilities:<br><br>Identify and pursue new business opportunities to increase the company's portfolio. Develop and maintain relationships with facility management companies, real estate companies, and government stakeholders in Kuwait. Conduct cold calls and follow up on leads to generate new contracts. Demonstrate exceptional closing skills to secure deals and contracts. Collaborate effectively with team members to achieve sales targets. Utilize technical knowledge of elevators to inform and support sales efforts. Navigate and work on tenders to secure contracts. Manage contract renewals, ensuring timely and successful negotiations. Prepare and submit repair proposals, ensuring thorough follow-up and closure. Monitor and achieve monthly and quarterly targets for contract renewal, repairs, and capturing new contracts.<br><br>Qualifications:<br><br>Proven experience in sales, specifically within the Kuwait market. Familiarity with facility management companies, real estate companies, and government stakeholders. Strong communication and negotiation skills. Ability to perform cold calling and manage the sales process from lead generation to closing. Team player with the ability to work collaboratively. Technical background in elevators is required. Experience in working on tenders is essential.<br><br>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.<br><br>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.<br><br>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.<br><br>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. <br><br>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.<br><br>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.<br><br>Become a part of the Otis team and help us #Buildwhatsnext!<br><br>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.<br><br>Privacy Policy and Terms:<br><br>Click on this link to read the Policy and Terms

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>This role involves focusing on new business to business account development in OOH – Hotels &amp; Restaurants.  The successful candidate should be able to use solution selling skills to clearly understand customers’ business requirements and recommend IFFCO products that will solve customers’ business needs.&nbsp;</p><br> <br><br>Roles &amp; Responsibilities <br><ul> <li> <p>Effectively communicate our brand story and proposition to customers&nbsp;</p><br> </li> </ul> <ul> <li> <p>Acquire new Food Service accounts via leads, cold-calling and other strategic selling solutions&nbsp;</p><br> </li> </ul> <ul> <li> <p>Generate revenue and meet sales targets through growing the base horizontally and vertically&nbsp;&nbsp;</p><br> </li> </ul> <ul> <li> <p>Provides accurate monthly forecast&nbsp;</p><br> </li> </ul> <br><br>KPIs <br><ul> <li> <p>Budget Vs. Target Achievement ( Value and volume)&nbsp;</p><br> </li> </ul> <ul> <li> <p>Overdue Management&nbsp;</p><br> </li> </ul> <ul> <li> <p>New customers&nbsp;</p><br> </li> </ul> <br><br>Work Experience Requirement <br><p>0 - 3 Years’ Experience in a&nbsp; Sales role under HORECA segment in FMCG industry&nbsp;</p><br> <br><br>Qualification <br><p>Bachelor’s Degree holder with relevant specialization&nbsp;</p><br> <br><br>Competencies <br>Self and Team Management<br>Entrepreneurial<br>People<br>Integrity<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.</p><br> <br><br>Job Responsibilities <br><ul> <li>Answers customers’ queries</li> <li>Understands and fulfil customer needs and requirements.</li> <li>Maintains positive attitude during customers’ interactions.</li> <li>Ensures sales activities are handled in line with Alghanim policy.</li> <li>Supports in solving customer concerns/complaints.</li> <li>Works in coordination with Section Heads to provide excellent customer service.</li> <li>Keeps all company information including sales figures strictly confidential</li> <li>Follows Alghanim policies and guidelines</li> <li>Demonstrates high problem solving skills</li> <li>Practices high knowledge of Alghanim major functions and responsibilities</li> <li>Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.</li> <li>Being aware of business KPIs and objectives</li> <li>Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…</li> <li>Contributes to cost control and minimizing theft measures</li> </ul> <br><br>Candidate Requirements <br><ul> <li>2-3 years of experience, &nbsp;</li> <li>Strong English and Arabic language capabilities</li> <li>Strong communication, presentation and interpersonal skills</li> <li>Solving problem skills</li> </ul> <br><br>Education <br>Bachelor’s Degree<br><br><br><br> </div>

We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time. This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.<br>Responsibilities:Respond to customer inquiries, calls, and complaints Follow up with potential customers and help convert inquiries into sales Develop ideas for social media content and advertisements Coordinate with our graphic designer to turn ideas into finished content Assist with and coordinate photo and video shoots Monitor our website, social media, and customer experience and suggest improvements Identify potential collaborations and partnership opportunities Communicate and coordinate with external companies when required Handle other customer-facing and content-related projects as they arise<br>What we're looking for:Strong Arabic and English communication skills Creative and comfortable with social media Confident communicating with customers Organized and capable of handling several different responsibilities Proactive and willing to take initiative Comfortable attending shoots, meetings, and external appointments when required Valid driver's license Own transportation preferred Based in Kuwait Transferrable visa<br>We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands. To apply, please submit your CV through Linked In along with a short introduction about yourself.

We are looking for a proactive and creative Customer Relations & Content Coordinator to join our team full-time. This is a varied role suited to someone who enjoys communicating with customers, creating content, and taking responsibility for different projects within a growing business.<br>Responsibilities:Respond to customer inquiries, calls, and complaints Follow up with potential customers and help convert inquiries into sales Develop ideas for social media content and advertisements Coordinate with our graphic designer to turn ideas into finished content Assist with and coordinate photo and video shoots Monitor our website, social media, and customer experience and suggest improvements Identify potential collaborations and partnership opportunities Communicate and coordinate with external companies when required Handle other customer-facing and content-related projects as they arise<br>What we're looking for:Strong Arabic and English communication skills Creative and comfortable with social media Confident communicating with customers Organized and capable of handling several different responsibilities Proactive and willing to take initiative Comfortable attending shoots, meetings, and external appointments when required Valid driver's license Own transportation preferred Based in Kuwait Transferrable visa<br>We are looking for someone who wants to grow with the company and gradually take on more responsibility as the business expands. To apply, please submit your CV through Linked In along with a short introduction about yourself.

<p><br></p> <p> <b>The opportunity</b> </p> <p> </p> <p>Join a team that specializes in providing remote and on-site services for protection systems in transmission and distribution substations, ensuring solutions that are timely, cost-effective, and aligned with customer expectations. Our work adheres to industry-standard processes, safety protocols, and best practices delivering reliability and excellence every step of the way.</p> <p> </p> <p> <b>How you ll make an impact </b> </p> <ul> <li> <p> <span>Driving service sales and business development activities across assigned countries and market segments (e.g., Utilities, Power Generation, Oil &amp; Gas, EPCs, Industrial clients).</span> </p> </li> <li> <p> <span>Performing relay testing, commissioning, maintenance, and troubleshooting at client substations.<br>Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity with other relays manufacturers is preferable.</span> </p> </li> <li> <p> <span>Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and best practices.</span> </p> </li> <li> <p> <span>Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in substations up to 400 kV voltage level.</span> </p> </li> <li> <p> <span>Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in power stations and refinery environments.</span> </p> </li> <li> <p> <span>Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV.</span> </p> </li> <li> <p> <span>Consult with clients or their representatives to determine their needs and priorities.</span> </p> </li> <li> <p> <span>Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work.</span> </p> </li> <li> <p> <span>Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations.</span> </p> </li> <li> <p> <span>Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear. </span> </p> </li> <li> <p> <span>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</span> </p> </li> <li> <p> <span>Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</span> </p> </li> </ul> <p> </p> <p> <b>Your background</b> </p> <ul> <li> <p> <span>A bachelor s degree in electrical engineering is preferred.</span> </p> </li> <li> <p> <span>Minimum 7 years of relevant experience is required.</span> </p> </li> <li> <p> <span>Strong communication and interpersonal skills.</span> </p> </li> <li> <p> <span>Ability to work independently and as part of a team.</span> </p> </li> <li> <p> <span>Proficient in using testing and diagnostic equipment.</span> </p> </li> <li> <p> <span>Ability to interpret and work from electrical drawings and schematics.</span> </p> </li> <li> <p> <span>Strong organizational and time management skills.</span> </p> </li> <li> <p> <span>Commitment to continuous improvement and learning.</span> </p> </li> <li> <p> <span>Proficiency in both spoken &amp; written English language is required.</span> </p> </li> </ul> <p> </p> <p> </p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business &amp; Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk &amp; Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder &amp; External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People &amp; Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b>&nbsp;of work experience in the financial services industry, including&nbsp;<b>10+ years</b>&nbsp;at a senior managerial level</li><li><b>Deep transaction banking expertise</b>&nbsp;— cash management, trade services and/or custody products</li><li><b>Proven success</b>&nbsp;leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&amp;L)</li><li><b>Strong risk and governance track record</b>&nbsp;— credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b>&nbsp;and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b>&nbsp;across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b>&nbsp;— written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b>&nbsp;(both written and verbal).</li><li><b>University degree</b>&nbsp;(Bachelor's minimum required)</li></ul><p><b>Preferred &amp; Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior&nbsp;<b>GCC or broader MEA market experience</b>&nbsp;in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b>&nbsp;in Business, Finance or a related field</li><li><b>Arabic language proficiency</b>&nbsp;(spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b>&nbsp;experience within a financial institution</li><li><b>Established regulatory relationships</b>&nbsp;with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b>&nbsp;and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b>&nbsp;for and executing country-level growth strategies</li></ul><p><b>Skills &amp; Competencies</b></p><br><p><b>Why This Role? Development &amp; Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b>&nbsp;— Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory &amp; governance expertise</b>&nbsp;— Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation &amp; digital agenda</b>&nbsp;— Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b>&nbsp;— Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b>&nbsp;— Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b>&nbsp;— A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i>&nbsp;This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Kuwait City, Al Kuwayt, Kuwait<br><p><b>Job ID:</b></p><br><br>R0140514<br><p><b>Date Posted:</b></p><br><br>2026-08-12<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><span><b>The opportunity</b></span></p><br><br><br><p>Join a team that specializes in providing remote and on-site services for protection systems in transmission and distribution substations, ensuring solutions that are timely, cost-effective, and aligned with customer expectations. Our work adheres to industry-standard processes, safety protocols, and best practices—delivering reliability and excellence every step of the way.</p><br><br><br><p><span><b>How you’ll make an impact&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></span></p><br><br><ul><li><p><span><span>Driving service sales and business development activities across assigned countries and market&nbsp;segments (e.g., Utilities, Power Generation, Oil &amp; Gas, EPCs, Industrial clients).</span></span></p><br><br></li><li><p><span><span>Performing relay testing, commissioning, maintenance, and troubleshooting at client substations.</span><br><span>Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity with&nbsp;other relays manufacturers is preferable.</span></span></p><br><br></li><li><p><span><span>Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and best&nbsp;practices.</span></span></p><br><br></li><li><p><span><span>Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in&nbsp;substations up to 400 kV voltage level.</span></span></p><br><br></li><li><p><span><span>Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in&nbsp;power stations and refinery environments.</span></span></p><br><br></li><li><p><span><span>Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV.</span></span></p><br><br></li><li><p><span><span>Consult with clients or their representatives to determine their needs and priorities.</span></span></p><br><br></li><li><p><span><span>Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work.</span></span></p><br><br></li><li><p><span><span>Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations.</span></span></p><br><br></li><li><p><span><span>Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear.&nbsp;</span></span></p><br><br></li><li><p><span><span>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</span></span></p><br><br></li><li><p><span><span>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</span></span></p><br><br></li></ul><br><p><span><b>Your background</b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></p><br><br><ul><li><p><span><span>A bachelor’s degree in electrical engineering is preferred.</span></span></p><br><br></li><li><p><span><span>Minimum 7 years of relevant experience is required.</span></span></p><br><br></li><li><p><span><span>Strong communication and interpersonal skills.</span></span></p><br><br></li><li><p><span><span>Ability to work independently and as part of a team.</span></span></p><br><br></li><li><p><span><span>Proficient in using testing and diagnostic equipment.</span></span></p><br><br></li><li><p><span><span>Ability to interpret and work from electrical drawings and schematics.</span></span></p><br><br></li><li><p><span><span>Strong organizational and time management skills.</span></span></p><br><br></li><li><p><span><span>Commitment to continuous improvement and learning.</span></span></p><br><br></li><li><p><span><span>Proficiency in both spoken &amp; written English language is required.</span></span></p><br><br></li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

Overview<br><br>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?<br><br>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Customer Relationship Management<br><br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.<br><br>Customer Success Leadership<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Technical Relevance<br><br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br>Qualifications<br><br>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.<br><br>Proficiency in English.<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Others<br><br> Job Id :100195068<br><br>Jobs<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br> Good knowledge of Printing & Production Previous Kuwait work experience preferred Valid Kuwait Driving License is required Ability to conduct client and site visits Ability to prepare site measurement and project reports Good communication and client-handling skills Coordinate with clients and production teams<br><br>Whatup: +965 51048167<br><br>Basic Details<br><br>Location : Shuwaikh , Kuwait<br><br>Qualification<br><br>Posted : 6 days ago<br><br>Job Type : Full-Time<br><br>Jobs<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : +965 51048167<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : Not-Mentioned

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Service Desk Administrator plays a critical role in maintaining and supporting enterprise IT systems and services. Certified at the associate specialist level in multiple disciplines, such as systems, networks, and security (e.g., MCSA, CCNA-Security), this individual ensures the seamless operation of core systems through proactive monitoring, troubleshooting, and resolution of incidents and requests reported to the RCC-SWA. Key responsibilities include performing initial assessments, triage, research, and resolution of technical issues while maintaining clear communication with customers. The Service Desk Administrator also monitors and analyzes both scheduled and unscheduled Authorized Service Interruptions (ASIs) affecting Defense Information Systems (DISA) and CENTCOM facilities. They interpret network topologies to identify and address Hazardous Conditions (HAZCON) within the Southwest Asia Area of Responsibility (AOR). Equipped with a solid understanding of DISA guidelines and ITIL processes, the Service Desk Administrator is responsible for managing tickets throughout their lifecycle, ensuring timely updates, resolution, and customer satisfaction. This position combines technical expertise with a commitment to delivering high-quality support for mission-critical operations.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><p><strong>Technical and Incident Support:</strong></p><ul><li>Provide enterprise-level technical and non-technical support for AESMP incidents and requests.</li><li>Act as an escalation point for complex application or system issues, offering guidance and resolution strategies.</li></ul><p><strong>Incident Analysis and Reporting:</strong></p><ul><li>Deliver feedback and analysis on technical and non-technical events to internal Vectrus leadership and Watch Officers.</li><li>Document all duty shift activities impacting theater operations, including outages, Authorized Service Interruptions (ASI), Hazardous Conditions (HAZCONs), receipt of Network Tasking Orders (NTO), and network trends or metrics.</li></ul><p><strong>Customer Service Excellence:</strong></p><ul><li>Maintain a high level of customer service during support interactions, adhering to service management principles and ensuring effective communication.</li></ul><p><strong>Regional Coordination:</strong></p><ul><li>Serve as the primary point of contact (POC) with Regional Network Operations Centers (NOCs), CENTCOM, and NETCOM to manage, monitor, and maintain awareness of ASIs within the RCC-SWA Area of Responsibility (AOR).</li></ul><p><strong>Documentation and Standardization:</strong></p><ul><li>Provide input and updates for Site Operating Procedures (SOPs) and Work Instructions (WIs) to standardize and improve processes.</li></ul><p><strong>Account and System Management:</strong></p><ul><li>Create, modify, and delete user and computer objects within Active Directory.</li><li>Provision, modify, and delete enterprise email accounts using DISA DEPO or the Army365 account portal.</li></ul><p><strong>Service Coordination:</strong></p><ul><li>Create, modify, and coordinate ASI requests with designated organizations for theater operations.</li></ul><p><strong>Work Environment:</strong></p><ul><li>Perform effectively in a fast-paced, deadline-driven environment, ensuring smooth operational continuity and swift issue resolution.</li><li>This role demands a combination of technical expertise, attention to detail, and the ability to collaborate across multiple stakeholders to support critical theater operations.</li></ul><p>Performs other duties and assignments assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active active Secret Clearance</li><li>High School diploma or GED required.</li><li>Associate's degree in Computer Science, Management Information Systems (MIS), Information Systems (IS), Engineering, or a related field preferred.</li><li>All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li><strong>Baseline:</strong> Cisco: CCNA: Certified Network Associate - Security; CompTIA: CySA+ ce: Cybersecurity Analyst; CompTIA: Security+ ce; EC-Council: CND: Certified Network Defender; GIAC: GICSP: Industrial Cyber Security Professional; GIAC: GSEC: Security Essentials; ISC2: SSCP: Systems Security Certified Practitioner</li><li><strong>Computing Environment (CE):</strong> Cisco: CCNA: Certified Network Associate; CompTIA: Server+; Juniper: Networks Certified Internet Specialist (Any specialization); Microsoft: 365 Certified: Endpoint Administrator Associate; Microsoft: 365 Certified: Messaging Administrator Associate; Microsoft: 365 Certified: Modern Desktop Administrator Associate; Microsoft: 365 Certified: Security Administrator Associate; Microsoft: Certified: Azure Administrator Associate; Microsoft: Certified: Identity and Access Administrator Associate; Microsoft: Certified: Information Protection Administrator Associate; Microsoft: Certified: Security Operations Analyst Associate; Microsoft: MCSA: Windows 10; Microsoft: MCSA: Windows Server 2016; Red Hat: RHCSA: Certified Systems Administrator</li></ul><li>A minimum of 4 years of professional experience in roles demonstrating technical, administrative, managerial, or analytical expertise in management information systems.</li><li>Experience with a customer service-oriented company.</li><li>Academic study beyond high school (up to a bachelor s degree) in Software Engineering, Business Information Systems, or a similar discipline may substitute for up to three years of general experience.</li><li>Equivalent experience may substitute for formal education on a year-for-year basis: One year of relevant professional experience can replace one year of education if a degree is required.</li></ul>

Company Description World Tech Kuwait operates in the analytical technology space, focusing on robust, reliable, and easy-to-use solutions at accessible price points. The company follows a holistic approach to solving client challenges and partners with leading global technology providers that share its values and commitment to innovation. By working closely with these technology giants, World Tech Kuwait delivers comprehensive and interoperable solutions tailored to client needs. The organization is committed to staying at the forefront of technological advancements and making a meaningful impact for its customers.<br>Role Description This is a full-time, on-site Service Engineer role based in Qurain. The Service Engineer will handle installation, configuration, and commissioning of analytical equipment and related systems. Daily responsibilities include performing preventive and corrective maintenance, diagnosing technical issues, and carrying out repairs to ensure optimal equipment performance. The role also involves providing field service visits, documenting service activities, and delivering technical support to clients through clear, professional communication. The Service Engineer will collaborate with internal teams and technology partners to resolve complex issues, support continuous improvement, and maintain high customer satisfaction.<br>Qualifications<br> Strong troubleshooting skills for diagnosing and resolving technical issues efficiently. Experience in field service operations, including on-site installations and service calls. Proficiency in technical support, including remote and on-site assistance for analytical systems. Hands-on experience with maintenance & repair of instrumentation or related equipment. Effective communication skills for interacting with clients, colleagues, and technology partners. Diploma or bachelor’s degree in engineering, electronics, instrumentation, or a related technical field. Ability to read and interpret technical documentation, schematics, and service manuals. Strong organizational skills, attention to detail, and ability to manage multiple service tasks. Willingness to work on-site in Qurain and travel to client locations as required. Previous experience in analytical or laboratory equipment service is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>