وظائف افراد امن في الكويت

<p><h4>Job description</h4> <p>The aircraft mechanic III performs the full range of military tactical aircraft maintenance and maintains, repairs, and modifies aircraft structures and structural components of complex to extreme difficulty.</p> <p>Maintain and repair aircraft components including but not limited to flight controls, engines, hydraulics, pneumatics, fuel systems, and mechanical components.</p> <p>Apply technical knowledge of airframe and power plant systems in determining equipment malfunctions and applies technical expertise in restoring equipment condition and operation.</p> <p>Apply professional technical expertise and guidance to solve complex problems by interpreting technical data such as blueprints or manufacturer's manuals.</p> <p>Make entries in aircraft logs and records, and responsible for providing guidance and technical expertise to lower level technicians throughout all aircraft modifications and/or maintenance efforts.</p> <p>Plan, conduct, and supervise aircraft technical inspections.</p> <p>Compute basic weight and balance records.</p> <p>Participate in maintenance test flights and operation checks as required.</p> <p>Ensure compliance with aircraft configuration control, Army oil analysis program, and test measuring diagnostic equipment calibration.</p> <p>Provide lower level technicians guidance in aircraft repair and technical inspection techniques and procedures according to directives, technical manuals, work standards, and operational policies.</p> <p>Prepare evaluations, special reports, and records pertaining to aircraft maintenance, repair, and related activities.</p> <p>Perform other duties as requested.</p> <h4>Minimum requirements</h4> <p>This role requires candidate to obtain Disclosure and Barring Service (DBS) check through UK Govt prior to deployment.</p> <p>Completion of high school or equivalent required.</p> <p>Five (5) or more years aviation maintenance experience within the past ten (10) years on that mission design series (MDS).</p> <p>Experience in maintenance, modification, and repair of tactical aircraft systems of the type being serviced and their associated components.</p> <p>Must be in possession of a passport with 3 years of validity remaining at the time of hire and be able to travel internationally.</p> <p>Able to clear CENTCOM medical for deployment.</p> <h4>Knowledge & skills</h4> <ul> <li>Thorough knowledge of aircraft mechanical component troubleshooting, repair procedures, and replacement of parts.</li> <li>Broad knowledge of aircraft sheet metal/structural modifications and repair.</li> <li>Basic knowledge of electrical theory and a thorough knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, sheet metal brakes, and shears.</li> <li>Working knowledge of technical publications and logistics information systems.</li> <li>Able to prioritize workloads to maintain schedules on assigned projects and is required to lead teams through more complex aircraft relevant tasks.</li> <li>Participate in maintenance test flights and operation checks as required.</li> <li>Possess the level of experience to inspect all required aeronautical type maintenance to be performed by mechanics.</li> <li>The incumbent receives technical guidance, as required, from supervisor or higher-level technician, will occasionally be required to lead teams through more complex aircraft relevant tasks, and may be required to make entries in aircraft logs and records.</li> </ul> <h4>Physical requirements / working environment</h4> <ul> <li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li> <li>Must be able to climb stairs, ramps, ladders, and work stands.</li> <li>Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee, and reach above/below shoulders.</li> <li>May be required to lift heavy objects whose weight may exceed 50 pounds.</li> <li>Must be able to type using a standard keyboard to communicate through e-mail and various software applications.</li> <li>Will handle dirty parts and lubricants.</li> <li>Will be required to wear proper personal protective equipment (PPE).</li> <li>Must be able to pass a respirator physical and fit test qualification.</li> <li>May be required to operate power vehicles, machinery, hand tools, ground support equipment, forklift, etc.</li> <li>Must be able to lift/push/pull minimum of 50 pounds.</li> <li>May work in maintenance shop or outside.</li> <li>Must be able to work in a shop where the environment is drafty, noisy, and dirty.</li> <li>May be exposed to extreme noise from operating equipment.</li> <li>May be exposed to electrical shock hazards or work near moving mechanical parts or vehicles.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Skills and Behavioral Competencies</b></p><p><b>Communication:</b></p><ul><li>Effective verbal and written communication skills.</li><li>Ability to communicate with employees and clients at all levels.</li><li>Effective communication with others (colleagues, supervisors, and other departments) through the provision and exchange of information.</li><li>Facilitate and adopt ease of access to information within the company.</li></ul><p><b>Professional Abilities and Skills:</b></p><ul><li>Ability to handle various financial tasks.</li><li>Knowledge of accounting procedures and best practices.</li><li>Familiarity with budgeting and cash flow management.</li><li>Ability to work under pressure.</li><li>Good knowledge of the company's operations and possess analytical and observational skills.</li></ul><p><b>Technical Skills:</b></p><ul><li>Good knowledge of the technological systems used in the accounting department.</li><li>Must use a computer and deal with electronic programs.</li><li>Ability to use modern technologies to enhance work.</li></ul><p><b>Languages:</b></p><ul><li>Fluency in Arabic.</li><li>Fluency in English.</li></ul><p>Personal Skills:</p><ul><li>Ability to take responsibility and build trust with others.</li><li>Teamwork skills.</li><li>Analytical skills.</li><li>Knowledge of labor laws.</li><li>Punctuality.</li><li>Accuracy, focus, and logical thinking.</li></ul><p><b>Tasks and Responsibilities</b></p><ul><li>Plan and study the methods used in cost accounting.</li><li>Identify direct and indirect cost elements.</li><li>Periodically analyze direct and indirect costs and establish standard cost rates.</li><li>Prepare periodic cost and pricing reports and provide recommendations.</li><li>Develop and improve cost accounting methods and procedures.</li><li>Prepare, organize, explain, and maintain cost accounting documents and reports.</li><li>Prepare monthly, quarterly, and annual cost forecasts.</li><li>Calculate and maintain standard and actual costs for the company.</li><li>Analyze and report profit margins for the company.</li><li>Assist in month-end and year-end closing activities.</li><li>Collect cost information and maintain an accurate expense database.</li><li>Develop and maintain systems for accumulating and analyzing company cost data.</li><li>Identify and monitor fixed costs.</li><li>Plan, record, and monitor variable costs.</li><li>Assist in preparing year-over-year cost variance analyses.</li><li>Identify and recommend cost-effective solutions.</li><li>Analyze financial and cost data and prepare recommendations.</li><li>Support budgeting and financial forecasting activities.</li><li>Ensure the accuracy, completeness, and reliability of cost-related information and reports.</li><li>Maintain professional ethics.</li><li>Perform any other duties within the scope of the position as assigned by the supervisor.</li></ul><p>Educational Qualification and Experience:</p><p>Bachelor's degree in Accounting.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Job Summary</p><p>Responsible for analyzing, monitoring, and reporting the company's costs to support accurate financial planning, pricing, budgeting, profitability analysis, and cost control. The role involves maintaining cost databases, analyzing cost variances, preparing cost forecasts and reports, and identifying opportunities to improve operational and financial efficiency.</p><p>Key Responsibilities</p><ul><li>Plan and evaluate methods and procedures used for cost accounting.</li><li>Identify and calculate direct and indirect cost elements.</li><li>Periodically analyze direct and indirect costs, establish standard cost rates, identify variances, and assess their impact on overall costs.</li><li>Prepare periodic cost and pricing reports, provide recommendations, and submit them to the direct supervisor.</li><li>Develop and improve cost accounting methods and procedures in line with technological and industry developments.</li><li>Prepare, organize, explain, and maintain cost accounting documents and reports in the relevant database according to approved policies and procedures.</li><li>Prepare monthly, quarterly, and annual cost forecasts.</li><li>Calculate and maintain standard and actual costs for the company.</li><li>Analyze and report the company's profit margins.</li><li>Assist with month-end and year-end closing activities.</li><li>Collect cost information and maintain an accurate expense database.</li><li>Develop and maintain systems for accumulating and analyzing company cost data.</li><li>Identify and monitor fixed costs, including salaries, rent, insurance, and other recurring expenses.</li><li>Plan, record, and monitor variable costs, including raw material purchases and operational expenses.</li><li>Assist in preparing year-over-year cost variance analyses.</li><li>Identify and recommend cost-effective solutions and support effective allocation and control of company expenditures.</li><li>Analyze financial and cost data and prepare recommendations to improve operational efficiency and profitability.</li><li>Support budgeting, cash flow planning, and financial forecasting activities as required.</li><li>Ensure the accuracy, completeness, and reliability of cost-related information and reports.</li><li>Maintain professional ethics and prioritize the company's interests in all cost accounting activities.</li><li>Perform any other duties within the scope of the position as assigned by the supervisor.</li></ul><p>Required Skills &amp; Competencies</p><ul><li>Good knowledge of cost accounting principles, procedures, and best practices.</li><li>Strong understanding of direct and indirect cost analysis.</li><li>Knowledge of budgeting and cash flow management.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to analyze cost variances, profitability, and financial data.</li><li>High level of accuracy, attention to detail, and logical thinking.</li><li>Ability to work under pressure and meet deadlines.</li><li>Good understanding of the company's operations and cost structure.</li><li>Strong teamwork and communication skills.</li><li>Ability to maintain confidentiality and handle financial information professionally.</li></ul><p>Technical Skills</p><ul><li>Good knowledge of accounting and financial management systems.</li><li>Proficiency in Microsoft Office and accounting software.</li><li>Ability to use technology and electronic systems to improve accounting and cost management processes.</li><li>Ability to maintain and analyze cost databases and financial reports.</li></ul><p>Language Requirements</p><ul><li><b>Arabic:</b> Fluent.</li><li><b>English:</b> Fluent.</li></ul><p>Education &amp; Experience</p><ul><li>Bachelor's degree in <b>Accounting</b> or a related field.</li><li>Experience in cost accounting, financial analysis, or a similar role is preferred.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Statement&nbsp;:</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence.&nbsp;</p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance &amp; Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management &amp; Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering &amp; Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience &amp; Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements.&nbsp;</p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures.&nbsp;</p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner.&nbsp;</p><p><b>• Cross-Functional Coordination&nbsp;</b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives.&nbsp;</p><p><b>• Financial &amp; Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance.&nbsp;</p><p><b>• Principal (GM) Compliance &amp; Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives.&nbsp;</p><p><b>• Reporting &amp; Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results.&nbsp;</p><p><b>• Leadership &amp; People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role.&nbsp;</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field.&nbsp;</p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred.&nbsp;</p><p><b>Work Experience: </b></p><p>•&nbsp;Minimum 12 years of experience in automotive sales operations.&nbsp;</p><p>•&nbsp;Minimum 7 years in a senior management role within automotive retail sales.</p><p>•&nbsp;Experience dealing with automotive principals/OEMs and retail sales operations.&nbsp;</p><p>•&nbsp;Experience in budget management, inventory planning, customer experience, and team leadership.&nbsp;</p><p><br></p><p><b>Health, Safety &amp; Environmental Requirements:</b></p><p><b>&nbsp;</b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment.&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><br><br><p><span>This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Service:</span></strong></p><br><br><ul><li><span>To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span>To ensure regional and global service standards are met or exceeded.</span></li></ul><br><p><strong><span>Customer Relations:</span></strong></p><br><br><ul><li><span>To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span>To be sensitive to emerging customers and market requirements.</span></li><li><span>To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><br><p><strong><span>Representation:</span></strong></p><br><br><br><ul><li><span>To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><br><p><strong><span>Business Performance &amp; Result</span></strong></p><br><br><br><ul><li><span>To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><br><p><strong><span>Direction &amp; Leadership:</span></strong></p><br><br><ul><li><span>Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span>To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span>To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span>To regularly and actively chair the Senior Management Team.</span></li></ul><br><p><strong><span>Group Participation:</span></strong></p><br><br><ul><li><span>To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span>To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span>To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><br><p><strong><span>Commercial:</span></strong></p><br><br><ul><li><span>To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span>To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span>To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span>To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><br><p><strong><span>Operations:</span></strong></p><br><br><ul><li><span>To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span>To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span>To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><br><p><strong><span>Information Services:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p><strong><span>Human Resources:</span></strong></p><br><br><ul><li><span>To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span>To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span>To implement and drive regional and local recognition and reward programs.</span></li></ul><br><p><strong><span>Business Planning:</span></strong></p><br><br><ul><li><span>To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span>To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><br><p><strong><span>Financial Management:</span></strong></p><br><br><ul><li><span>To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span>To set, review, and implement capital and revenue budgets.</span></li><li><span>To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span>To improve liquidity through good capital and debtor management</span></li></ul><br><p><strong><span>Change Management:</span></strong></p><br><br><ul><li><span>To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span>To drive and implement local integration (Note significant project may take a few years)</span></li></ul><br><p><strong><span>Administration:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><br><p><strong><span>Organization Climate:</span></strong></p><br><br><ul><li><span>To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span>To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span>Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><br><p><strong><span>People Management:</span></strong></p><br><br><ul><li><span>Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span>Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Develop team spirit and multitasking capabilities within the team.</span></li><li><span>Plan, organize and direct an efficient and effective function.</span></li><li><span>Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span>Responsible for complying with talent management and performance process.</span></li><li><span>Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span>Good knowledge of Kuwait Market.</span></li><li><span>Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span>High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span>Languages: high level of proficiency in </span><span>Arabic and English.</span></li><li><span>Highly proficient communication skills, spoken and written.</span></li><li><span>Solid background in the Air Express or Logistics industry.</span></li><li><span>Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span>Negotiation experience.</span></li><li><span>Presentation skills.</span></li><li><span>Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span>Ability and willingness to travel.</span></li><li><span>Experience in managing significant change programs and working within a matrix environment.</span></li><li><span>Experience of networking among local businesses, government and community leaders.</span></li><li><span>International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><br><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Citi Services is a world-leading provider of cash management, trade services and custody products to Financial Institutions, Public Sector, Corporate and Commercial clients across more than 100 countries. Our global network is uniquely positioned to serve clients with local and cross-border needs through integrated reporting, digital solutions and deep institutional expertise</p><br><p>This is a rare opportunity to lead Citi's Services business across three high-growth GCC markets — Kuwait, Qatar and Oman. As a senior member of both the MEP Services subcluster leadership team and the Country Management teams for all three markets, you will shape and execute a cross-border strategy that drives market share growth, deepens client relationships, and reinforces Citi's position as the leading global transaction banking provider in the region</p><br><p>As Services Head, you will serve as the senior strategic leader and primary client engagement head for the Services business across Kuwait, Qatar and Oman — with direct influence over revenue outcomes, talent strategy, regulatory relationships, and the digital innovation agenda. This is a platform for leaders who aspire to broader MEA or global leadership roles within Citi</p><br><p><b>Key Responsibilities</b></p><br><p>Responsibilities are organized across six core leadership pillars:</p><br><p><b>1. Strategic Leadership</b></p><br><ul><li>Define and execute short- and long-term Services strategy aligned to MEA cluster and global objectives</li><li>Expand market and client wallet share; broaden the client solutions portfolio across all segments</li><li>Navigate a complex matrix environment, aligning stakeholders across competing priorities</li><li>Drive the digital transformation and innovation agenda in response to GCC market trends and fintech disruption</li><li>Develop strategic responses to macroeconomic shifts, crisis scenarios and evolving risk profiles</li><li>Ensure the overall business strategy is clearly articulated to all key stakeholders including CCOs, Banking, Services teams, Operations, Technology and second- and third-line partners</li></ul><p><b>2. Business &amp; Revenue Growth</b></p><br><ul><li>Deliver on Revenue, EBIT, Expenses and all agreed financial KPIs across Kuwait, Qatar and Oman</li><li>Lead client acquisition, retention and wallet-share expansion strategy across all Services business lines</li><li>Oversee the end-to-end Services business, including sales, product, operations and technology teams</li><li>Work closely with the Services Operations Head to advance the business agenda</li><li>Identify, develop and prioritize technology business cases, obtaining cluster and global buy-in</li><li>Compete effectively against traditional global and local banks and non-bank transactional service providers through superior client propositions and innovative solutions</li></ul><p><b>3. Client Engagement</b></p><br><ul><li>Serve as the primary client engagement head for all Services business across the three markets</li><li>Generate active, senior-level client interactions and build strategic, long-term client relationships</li><li>Deploy optimal service solutions tailored to client needs across all segments and business lines</li><li>Provide leadership to the Services team in advancing advice, insights and solutions to the client base</li><li>Drive execution of client experience initiatives aligned to Citi's "Be the Best for our Clients" vision</li><li>Partner with Banking and Markets colleagues to deliver a balanced, country-wide client strategy</li></ul><p><b>4. Risk &amp; Governance</b></p><br><ul><li>Maintain full responsibility for credit, operational, conduct and compliance risk management across all three markets</li><li>Ensure regulatory and statutory compliance at all times; foster a strong control culture within the team</li><li>Actively participate in Internal Audit and External (Regulatory) audit processes, ensuring timely deliverables and representation of risk mitigants for optimum results</li><li>Engage in Legal Vehicle Governance processes and proactively escalate potential franchise-level issues</li><li>Develop deep Balance Sheet expertise; act as a strong partner in negotiating with Treasury and Markets, balancing Services priorities with franchise-wide considerations</li><li>Participate actively in Country governance forums, ensuring decision-making inclusion across all critical elements that impact the franchise</li></ul><p><b>5. Stakeholder &amp; External Engagement</b></p><br><ul><li>Articulate business strategy clearly to CCOs, Banking, Operations, Technology and all control partners</li><li>Build productive, trust-based working relationships with regulatory bodies, supervisors and policy makers across Kuwait, Qatar and Oman</li><li>Represent Citi externally at industry associations, forums, congresses, conferences and committees</li><li>Drive Regulatory Advocacy to achieve business objectives and support Citi's franchise positioning in the three markets</li><li>Maintain strong internal alignment across MEP subcluster leadership, global Services heads, and Country Management teams</li></ul><p><b>6. People &amp; Culture</b></p><br><ul><li>Build and lead a high-performing, diverse and inclusive Services team across Kuwait, Qatar and Oman</li><li>Drive an effective talent strategy, ensuring appropriately skilled and experienced individuals are in critical roles</li><li>Develop the next generation of Services leadership within the organization</li><li>Promote an ethical, inclusive culture embedded in Citi's highest standards of conduct</li><li>Engage employees meaningfully in the broader business strategy and organizational direction</li><li>Foster a strong control environment and risk-aware culture at all levels of the team</li></ul><p><b>What We're Looking For</b></p><br><p><b>Essential Requirements</b></p><br><p>Candidates must be able to demonstrate the following:</p><br><ul><li><b>15+ years</b>&nbsp;of work experience in the financial services industry, including&nbsp;<b>10+ years</b>&nbsp;at a senior managerial level</li><li><b>Deep transaction banking expertise</b>&nbsp;— cash management, trade services and/or custody products</li><li><b>Proven success</b>&nbsp;leading multi-country or cluster-level business strategy and delivering financial results (Revenue, EBIT, P&amp;L)</li><li><b>Strong risk and governance track record</b>&nbsp;— credit, operational, conduct and compliance risk management</li><li><b>Excellent financial acumen</b>, including experience preparing business plans and financial cases</li><li><b>Strong Balance Sheet understanding</b>&nbsp;and familiarity with risk and finance frameworks at a legal entity level</li><li><b>Experience managing dynamic, diverse and cross-functional teams</b>&nbsp;across geographies</li><li><b>Demonstrated ability to align global strategy with local execution</b>, balancing front, middle and back-office resources</li><li><b>Executive-level communication skills</b>&nbsp;— written and verbal, for internal and external audiences including regulators, clients and senior management</li><li><b>Fluency in English</b>&nbsp;(both written and verbal).</li><li><b>University degree</b>&nbsp;(Bachelor's minimum required)</li></ul><p><b>Preferred &amp; Advantageous Experience</b></p><br><p>The following experience would strengthen a candidate's profile:</p><br><ul><li>Prior&nbsp;<b>GCC or broader MEA market experience</b>&nbsp;in a senior Services or transaction banking leadership role</li><li><b>Master's degree</b>&nbsp;in Business, Finance or a related field</li><li><b>Arabic language proficiency</b>&nbsp;(spoken and/or written)</li><li><b>Digital transformation and fintech engagement</b>&nbsp;experience within a financial institution</li><li><b>Established regulatory relationships</b>&nbsp;with GCC central banks, supervisors or government institutions</li><li><b>Legal Vehicle governance experience</b>&nbsp;and familiarity with managing a banking legal entity</li><li><b>Track record of gaining Senior Management buy-in</b>&nbsp;for and executing country-level growth strategies</li></ul><p><b>Skills &amp; Competencies</b></p><br><p><b>Why This Role? Development &amp; Career Value</b></p><br><p>This position provides unparalleled exposure to one of the most strategically important banking clusters in the MEA region. As a C15/Director, you will be positioned at the intersection of regional strategy, global influence, and client impact.</p><br><p><b>What you will gain:</b></p><br><ul><li><b>Multi-market franchise leadership</b>&nbsp;— Full accountability for the Services business across three GCC markets, as part of MEA's largest Citi franchise</li><li><b>Regulatory &amp; governance expertise</b>&nbsp;— Direct engagement with central banks, supervisors and policy makers in Kuwait, Qatar and Oman, building rare regulatory advocacy competencies</li><li><b>Innovation &amp; digital agenda</b>&nbsp;— Lead Citi's digital transformation and fintech response in one of the world's most progressive banking markets</li><li><b>Senior leadership network</b>&nbsp;— Build relationships across Citi's MEP leadership, global Services heads, country CCOs, and senior external stakeholders at the highest levels</li><li><b>Integrative thinking development</b>&nbsp;— Navigate complex, multi-dimensional challenges that develop capabilities suited to the most senior global financial leadership roles</li><li><b>Career acceleration</b>&nbsp;— A C15/Director role spanning three markets positions you for accelerated progression toward broader MEA or global Services leadership within Citi</li></ul><b><i>Location flexibility:</i></b><i>&nbsp;This role may be based in Kuwait City or Doha. The final location will be agreed through mutual discussion with the appointed candidate, reflecting Citi's commitment to attracting the very best talent for this leadership position. The role requires regular travel across all three markets</i><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Sales<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Solution Sales<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>