System Architecture jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>University Registrar</span></p><br> <p><span>Classification: </span>Student Affairs</p><br> <p><span>Reports to:</span>&nbsp;&nbsp;AIU President</p><br> <p><span>American International University (AIU)</span> is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education. AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy anchored in research development, international accreditation, student success, employability, and community engagement.</p><br> <p>For more&nbsp;information,&nbsp;visit:&nbsp;www.aiu.edu.kw&nbsp;</p><br> <p><span>Position Overview</span></p><br> <p>University Registrar serves <br>as a senior member of the Division of Student Affairs, providing leadership and oversight of student academic records, registration, academic scheduling, degree audit, academic standing, graduation, and related services.</p><br> <p>The Registrar ensures the accuracy, integrity, confidentiality, and timely maintenance of student records and oversees the effective use of student information systems. The position interprets and implements academic policies, supports curriculum and degree requirements, oversees transfer credit and graduation processes, and ensures compliance with institutional and regulatory requirements.</p><br> <p>The Registrar also leads the Registrar’s Office, works collaboratively with Academic Affairs and other University departments, and promotes efficient, student-centered processes and continuous improvement.</p><br> <p><span>Key Responsibilities</span></p><br> <ul> <li>Lead and oversee the Registrar’s Office and its daily operations, services, and staff.</li> <li>Manage student academic records, registration, transcripts, degree audits, and enrollment verification.</li> <li>Oversee academic scheduling, course offerings, and registration processes in coordination with academic schools.</li> <li>Ensure accurate implementation and maintenance of curricula, program requirements, and academic policies.</li> <li>Oversee transfer credit evaluations, grading, academic standing, graduation clearance, degree conferral, and diplomas.</li> <li>Maintain the accuracy, security, confidentiality, and integrity of student records and academic data.</li> <li>Oversee the effective use and functionality of the Student Information System (SIS) and related academic systems.</li> <li>Prepare and coordinate enrollment, academic, graduation, and regulatory reports and support accreditation requirements.</li> <li>Interpret and apply academic policies and provide guidance to students, faculty, and staff on Registrar-related matters.</li> <li>Collaborate with Academic Affairs, academic schools, Advising, Admissions, IT, and other University departments to support student success.</li> <li>Ensure compliance with institutional policies and applicable regulatory requirements.</li> <li>Identify opportunities to improve Registrar processes, systems, and student services.</li> </ul> <p><span>Skills and Competencies</span></p><br> <ul> <li>Comprehensive knowledge and experience across all facets of Registrar operations, including student records, registration, transcripts, degree audit, and graduation services.</li> <li>Strong knowledge of higher education academic policies, procedures, curriculum requirements, and records management.</li> <li>Demonstrated proficiency with Student Information Systems (SIS), degree audit systems, and other academic technologies.</li> <li>Strong analytical, organizational, problem-solving, and decision-making skills, with the ability to manage multiple priorities and meet deadlines.</li> <li>Excellent written and verbal communication and presentation skills in English, with the ability to communicate effectively at all levels of the University.</li> <li>Ability to interpret policies, exercise sound judgment, and provide clear guidance on academic and Registrar-related matters.</li> <li>High level of integrity, professionalism, and commitment to confidentiality and data security.</li> <li>Strong interpersonal and negotiation skills, with the ability to build effective working relationships across diverse departments and stakeholder groups.</li> <li>Demonstrated leadership ability, including the capacity to supervise, develop, and evaluate staff and achieve departmental goals.</li> <li>Ability to work effectively in a fast-paced, diverse university environment and adapt to changing priorities.</li> <li>Commitment to continuous improvement and the effective use of technology to enhance Registrar services.</li> <li>Ability to work occasionally in the evenings and weekends as required.</li> </ul> <p><span>Required Qualifications</span></p><br> <ul> <li>Bachelor’s degree in Higher Education Administration, Student Personnel, or a related field required; Master’s degree preferred.</li> <li>Minimum of 5 years of progressively responsible experience in higher education, including at least 3 years of experience in a Registrar’s Office or a similar academic records environment.</li> <li>Demonstrated experience in supervising and developing departmental staff.</li> <li>Experience with student information systems and academic technologies, including implementation and process improvement; proficiency in Banner and Degree Works is preferred.</li> <li>Experience in developing, managing, and monitoring departmental budgets.</li> <li>Strong experience in higher education data management, research, analysis, and reporting, with the ability to use data to support institutional and operational decision-making.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on our website and&nbsp;submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b>What You Will Do</b></p><br><br><ul><li><p>Install, inspect, maintain, and repair HVAC systems, including chillers, air-handling units, fan coil units, and exhaust systems.</p><br><br></li><li><p>Conduct regular preventive maintenance and respond promptly to repair requests.</p><br><br></li><li><p>Troubleshoot system malfunctions and ensure timely resolution to minimize downtime.</p><br><br></li><li><p>Monitor and adjust temperature control systems to maintain guest comfort.</p><br><br></li><li><p>Maintain accurate logs and records of maintenance and repair work.</p><br><br></li><li><p>Ensure all work complies with Four Seasons safety, hygiene, and quality standards.</p><br><br></li></ul><br><p><b>What You Bring</b></p><br><br><ul><li><p>Minimum 2 years of experience as an HVAC Technician, preferably in a luxury hotel or commercial facility.</p><br><br></li><li><p>Strong knowledge of HVAC systems, controls, and refrigeration principles.</p><br><br></li><li><p>Skilled in preventive maintenance and troubleshooting.</p><br><br></li><li><p>Team-oriented with excellent communication and problem-solving skills.</p><br><br></li><li><p>Flexibility to work on a rotating schedule, including weekends and public holidays.</p><br><br></li></ul><br><p><b>What We Offer</b></p><br><br><ul><li><p>Full board shared living accommodation in high-quality, well-resourced staff housing.</p><br><br></li><li><p>Complimentary stays at Four Seasons Hotels worldwide.</p><br><br></li><li><p>Paid annual home leave tickets.</p><br><br></li><li><p>Quality employee meals.</p><br><br></li><li><p>Complimentary transportation to and from work.</p><br><br></li><li><p>Regular social, cultural, and sporting events.</p><br><br></li><li><p>Comprehensive medical coverage.</p><br><br></li></ul><br><p><b>Work Authorization</b></p><br><br><p>The Hotel will apply for work authorization for the successful candidate.</p><br><br><br><p>We look forward to receiving your application and welcoming you to the Four Seasons family.</p><br><br><br><br><br><br><br> </div>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Data Center Network Engineers support the Enterprise-class infrastructure of the RCC-SWA. RCC-SWA engineers provide optimization, administration, and technical documentation of all enterprise infrastructure systems. Additionally, engineers resolve and appropriately complete assigned cases and change requests while acting as an escalation point for troubleshooting issues. The core infrastructure technology duties include an in-depth understanding of Cisco s Nexus switching, ASR routing, UCS compute platforms, and lifecycle management planning.</p><p>The MCF is managed by the RCC-SWA and provides enterprise Information Technology (IT) services to approved Army customers. Program: OMDAC-SWACA. This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><ul><li>Produce enterprise-level support for a dynamic and large-scale networking infrastructure from the perspective of service origination in the data center, as well as service delivery in the global transport architecture.</li><li>Provide expert level knowledge of data center infrastructure hardware such as Nexus 9000 series switches, Fabric Extenders, UCS chassis and UCS Fabric Interconnects.</li><li>Along with assuming the expert role regarding vPC, FCoE, Catalyst VSS, MPLS L3VPN, eBGP/iBGP, OSPF/EIGRP, DMVPN, FlexPod design philosophy, among other tunneling and data center-centric technologies.</li><li>While also offering a basic understanding of VMware s vSphere infrastructure and the virtual networking components for troubleshooting purposes.</li><li>Installation, configuration, maintenance, and troubleshooting of the data center environment are primary roles in this position.</li><li>Provides change control and engages Cisco TAC for issues, modifications and best practices when needed.</li><li>Monitors availability and reliability of the data center network and supported infrastructure utilizing DX NetOps Spectrum, SolarWinds Orion and Cisco DNA Center.</li><li>Executes engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA s Security Technical Implementation Guides (STIGs).</li><li>Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance.</li><li>Ensure that all managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs).</li><li>Assist with identifying and investigating malicious network activity.</li><li>Create and track network issues/requests using the ServiceNow ticketing system.</li><li>Create, update and maintain detailed network diagrams.</li><li>Performs other duties and assignments as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active Secret Clearance.</li><li>One-year related experience can be substituted for one year of education if the degree is required.</li><li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>This position requires candidates to adhere to DoD 8570.01M.</li><li>All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification.</li><li>Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>The authorized certifications for this job title are listed as follows:</li><ul><li><strong>BASELINE</strong>: Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CCSP: Certified Cloud Security Professional</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li></ul><li><strong>COMPUTING ENVIRONMENT (CE)</strong>:</li><ul><li>Cisco: CCNP: Enterprise</li><li>CNFDS: Cisco and NetApp Flexpod Design Specialist</li><li>CNFIAS: Cisco and NetApp Flexpod Implementation and Administration Specialist</li><li>NetApp: NCDA: Certified Data Administrator, ONTAP</li><li>NetApp: NCHCA: Certified Hybrid Cloud Administrator</li><li>NetApp: NCHCA: Certified Hybrid Cloud Architect</li><li>NetApp: NCIE-DPS: Certified Implementation Engineer - Data Protection Specialist</li><li>NetApp: NCIE-O-S: Certified Implementation Engineer, ONTAP Specialist</li><li>NetApp: NCIE-SAN: Certified Implementation Engineer - SAN Specialist, ONTAP</li><li>NetApp: NCIE-SS: Certified Implementation Engineer - SAN Specialist, E-Series</li><li>NetApp: NCSE: Certified Storage Engineer</li><li>NetApp: NCSIE: Certified Storage Installation Engineer, ONTAP</li><li>VMware: VCP: Certified Professional (7 and above )</li><li>VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization ( Deploy )</li><li>VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization ( Design )</li><li>VMware: VCDE: Certified Design Expert</li><li>VMware: VCDX-DCV: Certified Design Expert - Data Center Virtualization</li></ul><li><strong>ADDITIONAL CONSIDERATION</strong>:</li><ul><li>Python and/or Ansible scripting.</li><li>Cisco DevNet.</li><li>Working knowledge of Linux.</li></ul><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>At least 10 years of practical experience working with network and systems technologies.</li><li>A full understanding of cloud computing and the different pillars that support cloud computing (IaaS, PaaS, SaaS).</li><li>Experience working with Cisco Nexus and cloud technologies.</li><li>Expert level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols.</li><li>Experience with VPN technologies.</li><li>A solid background with TCP/IP and must be able to troubleshoot all supported network protocols.</li><li>Experience with creating and maintaining custom python scripts.</li><li>Experience working with and maintaining Cisco DNA Center.</li></ul><p><strong>Skills &amp; Technology Used</strong></p><ul><li>Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the NETCOM, RCC-SWA and DISA STIG configuration policies.</li><li>Ability to manage asset documentation for accreditation and authorization.</li><li>Ability to assess networking requirements and provide solutions.</li><li>Ability to make accurate and independent decisions under pressure.</li><li>Ability to successfully execute many complex tasks simultaneously.</li><li>Expert ability to troubleshoot infrastructure equipment.</li><li>Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>Ability to perform comfortably in a fast-paced, deadline-oriented work environment.</li><li>Ability to successfully execute many complex tasks simultaneously across departmental boundaries.</li><li>Experience with a customer service-oriented company.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title: Oracle HCM Consultant (Techno-Functional)</b></p><p><b>Experience: 4–5 Years</b></p><p><b> Work Location: Kuwait</b></p><p><b> Employment Type: Full-time</b></p><p><b>Job Overview</b></p><p>We are seeking a motivated Oracle HCM Techno-Functional Consultant with 4–5 years of hands-on experience to support, configure, and enhance Oracle HCM solutions. The ideal candidate will have strong functional knowledge of Oracle HCM modules with technical capabilities for customization, integrations, and reporting. Experience with Oracle E-Business Suite (EBS), Knowledge in Oracle Fusion HCM will be a strong advantage.</p><p>&nbsp;</p><p><b>Key Responsibilities</b></p><ul><li>Implement, configure, and support Oracle HCM modules based on business requirements</li><li>Work closely with HR and business stakeholders to gather, analyze, and document requirements</li><li>Provide functional and technical support for Oracle HCM applications</li><li>Develop and support reports, interfaces, conversions, and extensions (RICE components)</li><li>Perform system configurations, setups, and testing (unit, system, and UAT support)</li><li>Troubleshoot application issues and provide timely resolutions</li><li>Support data migration, integrations, and system enhancements</li><li>Prepare functional and technical documentation</li><li>Assist in post-implementation support and continuous improvement initiatives</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>4–5 years of experience as an Oracle HCM Consultant (EBS) in a techno-functional role</li><li>Strong functional knowledge of Oracle HCM modules (such as Core HR, Payroll, OTL, Absence, or related modules)</li><li>Good understanding of Oracle HCM architecture and business processes</li><li>Working knowledge of SQL/PLSQL for data analysis and reporting</li><li>Experience in requirements gathering, system configuration, and user support</li><li>Ability to communicate effectively with technical and non-technical stakeholders</li></ul><p><b>Preferred / Plus Skills</b></p><ul><li>Experience with Oracle Fusion HCM</li><li>Exposure to integrations, APIs, or middleware tools</li><li>Prior experience working in the Middle East or GCC region</li><li>Oracle HCM certification(s)</li></ul><p><b>Soft Skills</b></p><ul><li>Strong analytical and problem-solving skills</li><li>Good communication and documentation abilities</li><li>Ability to work independently and as part of a team</li><li>Willingness to learn and adapt to new Oracle technologies</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Job Overview</b></p><p>We are seeking a motivated Oracle HCM Techno-Functional Consultant with 4–5 years of hands-on experience to support, configure, and enhance Oracle HCM solutions. The ideal candidate will have strong functional knowledge of Oracle HCM modules with technical capabilities for customization, integrations, and reporting. Experience with Oracle E-Business Suite (EBS), Knowledge in Oracle Fusion HCM will be a strong advantage</p></div>

Classification: Institutional Support<br><br>Reports To: Technology Support Coordinator<br><br>Location: Saad Al Abdullah, Kuwait<br><br>About The American International University<br><br>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.<br><br>For more information, visit: www.aiu.edu.kw<br><br>Job Summary<br><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.<br><br>Role Impact<br><br>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.<br><br>Key Responsibilities<br><br>IT Support & Helpdesk Operations<br><br>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university. Install, configure, and set up new computer systems, hardware, and standard software images. Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner. Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (Service Desk Plus). Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS. Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting. Conduct IT orientation and onboarding support for new faculty and staff members. Test and validate software updates, patches, and application deployments prior to or following rollout. Printing Student and Staff ID Cards and granting necessary access. Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.<br><br>Classroom, Lab & Office Technology Support<br><br>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness. Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools. Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.<br><br>Academic Software & Lab Environment Support<br><br>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership. Provide operational support for academic software platforms used in teaching and learning environments. Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions. Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements. Support testing and validation of academic software updates prior to semester rollouts.<br><br>Endpoint Deployment & Asset Support<br><br>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems. Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment. Support ID card printing management systems and associated hardware as required.<br><br>User & System Administration<br><br>Assist with domain access, user account creation, and email registration under established procedures. Administer and maintain Active Directory accounts, group memberships, and basic permissions. Support Microsoft 365 user accounts, email configuration, and collaboration tools. Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting. Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.<br><br>Network & Infrastructure Support<br><br>Assist with basic network connectivity troubleshooting and performance-related issues. Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings. Support System Administrator and Network Engineer with diagnostics and implementation of systems.<br><br>Event Technology & Technical Support<br><br>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities. Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment. Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue. Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions. Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support. Assist with setting up and teardown of event-related technology before and after events.<br><br>Time Attendance System Administration<br><br>Support administration and operational use of the Time Attendance System (COSEC). Generate payroll-related attendance reports and weekly faculty attendance reports as required. Upload and maintain monthly shift schedules within the COSEC system based on approved rosters. Implement approved shift changes and schedule updates requested by the HR Department. Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.<br><br>Documentation, Regulatory Compliance, and Continuous Improvement<br><br>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing. Follow IT policies, SOPs, security guidelines, and service standards. Identify recurring issues and suggest improvements to processes or configurations.<br><br>Key Competencies<br><br>Strong troubleshooting and problem-solving skills Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments Ability to support students and faculty in high-usage instructional settings Basic understanding of networking, identity systems, and cloud-based productivity platforms Customer-service mindset with clear communication skills Ability to follow procedures, prioritize tasks, and work under supervision Willingness to support extended hours during peak academic periods or events<br><br>Educational Qualifications & Certification<br><br>Diploma or bachelor’s degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, Comp TIA, or equivalent).<br><br>How To Apply<br><br>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs<br><br>Applications will be reviewed on a rolling basis until the position is filled.<br><br>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Data Center Network Engineers support the Enterprise-class infrastructure of the RCC-SWA. RCC-SWA engineers provide optimization, administration, and technical documentation of all enterprise infrastructure systems. Additionally, engineers resolve and appropriately complete assigned cases and change requests while acting as an escalation point for troubleshooting issues. The core infrastructure technology duties include an in-depth understanding of Cisco’s Nexus switching, ASR routing, UCS compute platforms, and lifecycle management planning. The MCF is managed by the RCC-SWA and provides enterprise Information Technology (IT) services to approved Army customers. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Produce enterprise-level support for a dynamic and large-scale networking infrastructure from the perspective of service origination in the data center, as well as service delivery in the global transport architecture. Provide expert level knowledge of data center infrastructure hardware such as Nexus 9000 series switches, Fabric Extenders, UCS chassis’ and UCS Fabric Interconnects. Along with assuming the expert role regarding vPC, FCoE, Catalyst VSS, MPLS L3VPN, eBGP/iBGP, OSPF/EIGRP, DMVPN, FlexPod design philosophy, among other tunneling and data center-centric technologies. While also offering a basic understanding of VMware’s vSphere infrastructure and the virtual networking components for troubleshooting purposes. + Installation, configuration, maintenance, and troubleshooting of the data center environment are primary roles in this position. Provides change control and engages Cisco TAC for issues, modifications and best practices when needed. + Monitors availability and reliability of the data center network and supported infrastructure utilizing DX NetOps Spectrum, SolarWinds Orion and Cisco DNA Center. + Executes engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA’s Security Technical Implementation Guides (STIGs). + Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance. + Ensure that all managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs). + Assist with identifying and investigating malicious network activity. + Create and track network issues/requests using the ServiceNow ticketing system. + Create, update and maintain detailed network diagrams. + Performs other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. + Bachelor’s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNP: Certified Network Professional - Security + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler + ISACA: CISA: Certified Information Systems Auditor + ISC2: CCSP: Certified Cloud Security Professional + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + COMPUTING ENVIRONMENT (CE): + CNFDS: Cisco and NetApp Flexpod Design Specialist + CNFIAS: Cisco and NetApp Flexpod Implementation and Administration Specialist + NetApp: NCDA: Certified Data Administrator, ONTAP + NetApp: NCHCA: Certified Hybrid Cloud Administrator + NetApp: NCHCA: Certified Hybrid Cloud Architect + NetApp: NCIE-DPS: Certified Implementation Engineer - Data Protection Specialist + NetApp: NCIE-O-S: Certified Implementation Engineer, ONTAP Specialist + NetApp: NCIE-SAN: Certified Implementation Engineer - SAN Specialist, ONTAP + NetApp: NCIE-SS: Certified Implementation Engineer - SAN Specialist, E-Series + NetApp: NCSE: Certified Storage Engineer + NetApp: NCSIE: Certified Storage Installation Engineer, ONTAP + VMware: VCP: Certified Professional (7 and above) + VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization (Deploy) + VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization (Design) + VMware: VCDE: Certified Design Expert + VMware: VCDX-DCV: Certified Design Expert - Data Center Virtualization + ADDITIONAL CONSIDERATION: + Python and/or Ansible scripting + Cisco DevNet + Working knowledge of Linux + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + At least 10 years of practical experience working with network and systems technologies. + A full understanding of cloud computing and the different pillars that support cloud computing (IaaS, PaaS, SaaS). + Experience working with Cisco Nexus and cloud technologies. + Expert level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. + Experience with VPN technologies. + A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. + Experience with creating and maintaining custom python scripts. + Experience working with and maintaining Cisco DNA Center. + Skills &amp; Technology Used: + Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the NETCOM, RCC-SWA and DISA STIG configuration policies. + Ability to manage asset documentation for accreditation and authorization. + Ability to assess networking requirements and provide solutions. + Ability to make accurate and independent decisions under pressure. + Ability to successfully execute many complex tasks simultaneously. + Expert ability to troubleshoot infrastructure equipment. + Excellent organizational, interpersonal, written, and verbal communication skills + Ability to perform comfortably in a fast-paced, deadline-oriented work environment. + Ability to successfully execute many complex tasks simultaneously across departmental boundaries. + Experience with a customer service-oriented company At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role</b> Al Mulla Exchange is seeking an experienced technology leader to head its Information Technology function and drive enterprise-wide digital transformation initiatives. The Head of Department IT will be responsible for defining and executing the organization's technology strategy, strengthening cybersecurity and operational resilience, modernizing technology platforms, and ensuring technology remains a strategic business enabler. The role will lead a multidisciplinary technology team of 60+ professionals across Kuwait, India, Egypt, and other locations. In addition, the incumbent will provide technology leadership and support across multiple subsidiaries and affiliated entities, driving standardization, innovation, and the alignment of technology initiatives with the broader strategic objectives of the Company.</p><p><b>Key Responsibilities</b></p><p><b>Technology Strategy &amp; Leadership</b></p><ul><li>Develop and execute the organization's long-term technology vision and roadmap aligned with corporate strategy.</li><li>Advise executive leadership on technology investments, digital innovation, cybersecurity, and emerging industry trends.</li><li>Build technology capabilities that support future business growth, scalability, operational efficiency, and customer experience.</li><li>Drive continuous innovation through the adoption of AI, Machine Learning, Intelligent Automation, Cloud, APIs, Data Analytics, and emerging technologies.</li></ul><p><b>Digital Transformation</b></p><ul><li>Lead enterprise-wide digital transformation initiatives across customer channels, business operations, compliance, treasury, and support functions.</li><li>Drive modernization of enterprise applications and technology platforms.</li><li>Enhance customer experience across Branch, Mobile, Web, Kiosk, and digital ecosystems.</li><li>Champion agile delivery methodologies and continuous improvement.</li></ul><p><b>Technology Delivery</b></p><ul><li>Oversee the successful execution of strategic IT programs and enterprise projects.</li><li>Ensure timely delivery of high-quality technology solutions while maintaining operational stability.</li><li>Establish robust governance, architecture standards, and software development best practices.</li><li>Lead enterprise application development and system integration initiatives.</li></ul><p><b>IT Operations &amp; Infrastructure</b></p><ul><li>Ensure high availability, scalability, security, and performance of enterprise infrastructure.</li><li>Lead infrastructure modernization, cloud adoption, disaster recovery, business continuity, and capacity planning.</li><li>Oversee IT Service Management (ITSM), helpdesk operations, asset management, and production support.</li></ul><p><b>Information Security &amp; Risk</b></p><ul><li>Ensure compliance with regulatory requirements, cybersecurity standards, and internal governance policies.</li><li>Strengthen information security frameworks and operational resilience.</li><li>Collaborate with risk, compliance, audit, and business stakeholders to maintain secure technology environments.</li></ul><p><b>Enterprise Integrations</b></p><ul><li>Lead API strategy and integration with banks, payment gateways, remittance partners, fintech platforms, AML systems, and third-party providers.</li><li>Ensure secure, scalable, and high-performing integration architecture.</li></ul><p><b>People Leadership</b></p><ul><li>Inspire, mentor, and develop a high-performing technology organization.</li><li>Build future leadership capabilities and succession plans.</li><li>Foster a culture of innovation, accountability, collaboration, and continuous learning.</li><li>Identify talent gaps and lead recruitment of world-class technology professionals.</li></ul><p><b>Vendor &amp; Financial Management</b></p><ul><li>Own the IT budget and technology investment strategy.</li><li>Build strategic partnerships with technology vendors and service providers.</li><li>Drive cost optimization while maintaining service excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate is an accomplished technology executive with a strong record of leading enterprise technology organizations within the banking, financial services, payments, fintech, or remittance industry. You possess a strategic mindset, excellent business acumen, and the ability to translate technology into measurable business value. You thrive in complex, fast-paced environments and have successfully led large-scale digital transformation initiatives while managing geographically distributed teams.</p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Master's degree (MBA, MIS, or equivalent) is preferred.</li><li>15+ years of progressive IT leadership experience. Minimum 8 years in senior leadership roles managing enterprise technology functions.</li><li>Demonstrated experience within Banking, Financial Services, FinTech, Payments, or Remittance industries.</li><li>Proven success in leading enterprise-scale digital transformation initiatives.</li><li>Strong expertise in enterprise architecture, software engineering, cloud technologies, cybersecurity, API integration, IT governance, and infrastructure management.</li><li>Experience managing large, multicultural teams across multiple geographies.</li><li>Professional certifications such as PMP, TOGAF, ITIL, CISSP, AWS/Azure, or equivalent will be an advantage.</li></ul><p></p></section>

<p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we ve led with vision, contributing to many of the world s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51 st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey. We invite you to join us. Why? When you join KEO, you ll discover more than just a job you ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p><p>Our newest opportunity is for a talented Safety Officer to join our team and work on a prestigious government sector project in Kuwait City, Kuwait . You will be responsible for being on the front line of the safety program that keeps our clients project adhering to the strictest of measures related to the safety for all individuals involved with the program of works. We envisage success in this role to include;</p><ul><li>Monitoring and enforcing standards of safety in compliance with KEO s Health and Safety Management System and Client requirements.</li><li>Reviewing and inspecting work areas determining potential occurrence of safety hazards.</li><li>Observing and ensuring staff on site always; wear personal protective equipment, use hard hats and protective footwear, operate construction equipment in a safe manner and follow KEO s safety policies.</li><li>Conducting daily inspections of the projects to ensure compliance and where applicable make recommendations for change.</li><li>In case of emergency determining and investigating the cause of the accident, establish a report and provide recommendation(s) to prevent future occurrences.</li><li>Developing and implementing safety policies needed to reduce accident-related costs.</li><li>Regulating set policies soliciting input from managers and workers.</li><li>Providing training to KEO staff on safety as per OSHA requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10+ years work experience partnered with a Degree/Diploma in a relevant Safety or Engineering field. Chartered status with NEBOSH Certificate (or equivalent) is highly regarded as are safety certifications related to the construction sector that are issued by recognised bodies (Working at Height, Confined Spaces, Fire Fighting, First Aid etc.). As the role will involve periods of time on active construction sites dealing with 3rd parties, multi-lingual candidates will be highly regarded.</p><p><strong>Project Experience:</strong> Proven experience in mixed-use developments that combine commercial buildings, malls, infrastructure, waterfront/public realm, and marine or marina works. Candidates with a combination of these project types will be preferred</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st&nbsp;largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented&nbsp;<strong>Safety Officer</strong>&nbsp;to join our team and work on a prestigious government sector project in&nbsp;<strong>Kuwait City, Kuwait</strong>.</span></p><br><p><span>You will be responsible for being on the front line of the safety program that keeps our clients project adhering to the strictest of measures related to the safety for all individuals involved with the program of works.</span></p><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Monitoring and enforcing standards of safety in compliance with KEO’s Health and Safety Management System and Client requirements.</span></li><li><span>Reviewing and inspecting work areas determining potential occurrence of safety hazards.</span></li><li><span>Observing and ensuring staff on site always; wear personal protective equipment, use hard hats and protective footwear, operate construction equipment in a safe manner and follow KEO’s safety policies.</span></li><li><span>Conducting daily inspections of the projects to ensure compliance and where applicable make recommendations for change.</span></li><li><span>In case of emergency determining and investigating the cause of the accident, establish a report and provide recommendation(s) to prevent future occurrences.</span></li><li><span>Developing and implementing safety policies needed to reduce accident-related costs.</span></li><li><span>Regulating set policies soliciting input from managers and workers.</span></li><li><span>Providing training to KEO staff on safety as per OSHA requirements.&nbsp;</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include 10+ years work experience partnered with a Degree/Diploma in a relevant Safety or Engineering field.&nbsp;</span></p><br><p><span><span>Chartered status with NEBOSH Certificate (or equivalent) is highly regarded as are safety certifications related to the construction sector that are issued by recognised bodies (Working at Height, Confined Spaces, Fire Fighting, First Aid etc.). As the role will involve periods of time on active construction sites dealing with&nbsp;3rd parties, multi-lingual candidates will be highly regarded.</span></span></p><br><p><span><span>Project Experience: Proven experience in mixed-use developments that combine commercial buildings, malls, infrastructure, waterfront/public realm, and marine or marina works. Candidates with a combination of these project types will be preferred</span></span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <strong>Operational excellence</strong><br> <li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li> <li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li> <li>Manage inventories and reorder supplies to meet operational demands.</li> <li>Collaborate with spa management on new procedures to improve service and productivity.</li> <strong>Team leadership & development</strong><br> <li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li> <li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li> <li>Continuously retrain team members to improve service delivery and operational efficiency.</li> <li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li> <li>Develop and implement up-selling incentives to drive revenue growth.</li> <strong>Guest experience & engagement</strong><br> <li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li> <li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li> <li>Promote and sell retail products, tailoring recommendations to guest needs.</li> <li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li> <strong>Retail management</strong><br> <li>Maintain retail displays, ensuring neatness and proper stock levels.</li> <li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li> <li>Implement and monitor retail incentive plans for staff to boost sales.</li> <strong>Administrative responsibilities</strong><br> <li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li> <li>Prepare accounting reports, research voucher issues, and resolve discrepancies.</li> <li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li> <h4>What you bring</h4> <li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li> <li>Oral and written proficiency in English and Arabic.</li> <li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li> <li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li> <li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li> <li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li> <li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li> <h4>What we offer</h4> <li>Competitive compensation and benefits package.</li> <li>Opportunities for professional growth within a globally recognized luxury brand.</li> <li>Access to world-class training and development programs.</li> <li>A collaborative and supportive work environment that values innovation and excellence.</li> <li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li> <li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>AI Technician</span></p><br> <p><span>Classification:</span> Office of Research<br><span>Reports To:</span> Manager of Artificial intelligence &amp; Application Integration</p><br> <p><span>About The American International University</span></p><br> <p><span>American International University (AIU)</span> is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education. AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy anchored in research development, international accreditation, student success, employability, and community engagement.</p><br> <p>For more&nbsp;information,&nbsp;visit:&nbsp;www.aiu.edu.kw</p><br> <p><span>Position Summary</span></p><br> <p>The AI Technician provides technical and operational support for AI-related projects, AI initiatives, research clusters, software development activities, data workflows, and digital research tools within the Research and Grants Office.</p><br> <p>The role supports faculty, students, and project teams by assisting with AI prototype development, data preparation, automation, coding support, dashboards, documentation, tool testing, troubleshooting, and project deployment under the direction of the Assistant vice president of research. The position is intended to strengthen AIU’s applied research capacity and ensure that AI-related initiatives are technically organized, reliable, and aligned with institutional research priorities.</p><br> <p><span>Core Domains</span></p><br> <ul> <li>Technical support for AI initiatives and AI-related research clusters.</li> <li>Software development, prototyping, scripting, automation, and AI tool implementation.</li> <li>Data preparation, cleaning, storage, documentation, and workflow support for research projects.</li> <li>Technical support for research dashboards, analytics, and internal digital tools.</li> <li>Troubleshooting and user support for faculty, students, and research teams using AI tools.</li> <li>Documentation, testing, version control, and technical reporting for AI research outputs.</li> </ul> <p><span>Key Responsibilities</span></p><br> <p><span>1. AI Research and Project Technical Support</span></p><br> <ul> <li>Provide hands-on technical support for AI-related research projects, applied research prototypes, and digital research tools.</li> <li>Assist faculty, students, and research cluster leads with technical implementation of AI and data-driven projects.</li> <li>Support the setup, testing, troubleshooting, and documentation of AI models, scripts, dashboards, and prototype systems.</li> <li>Translate project requirements into practical technical tasks, timelines, and implementation steps under supervision.</li> <li>Maintain technical records for AI projects, including code notes, version updates, datasets used, dependencies, testing notes, and known issues.</li> </ul> <p><span>2. Software Development, Automation, and Prototyping</span></p><br> <ul> <li>Develop and maintain simple software tools, scripts, prototypes, forms, automation workflows, and AI-enabled utilities to support research activities.</li> <li>Assist in building internal tools for research tracking, publication support, grant workflow support, data analysis, and administrative automation.</li> <li>Support integration of AI tools with approved university systems where authorized and technically feasible.</li> <li>Use version control and structured documentation practices to ensure that project files are traceable, reusable, and maintainable.</li> <li>Test tools before internal use and prepare simple user instructions or technical handover notes.</li> </ul> <p><span>3. Data Management and Technical Documentation</span></p><br> <ul> <li>Assist with data collection, cleaning, organization, formatting, anonymization, and preparation for AI and research analytics projects.</li> <li>Support the maintenance of structured datasets, code repositories, project folders, and technical documentation in approved storage locations.</li> <li>Prepare technical summaries, workflow diagrams, data dictionaries, and step-by-step guides for research-related tools and processes.</li> <li>Support compliance with university data protection expectations, research ethics requirements, and responsible AI practices.</li> <li>Escalate data quality, access, privacy, security, or compliance concerns to the Director of Academic Research and/or AVPAR.</li> </ul> <p><span>4. AI initiatives and Research Cluster Support</span></p><br> <ul> <li>Provide technical support for AI initiatives, AI cluster activities, internal pilots, workshops, demonstrations, and proof-of-concept projects.</li> <li>Assist in preparing technical materials for AI-related workshops, hackathons, research seminars, and student/faculty training sessions.</li> <li>Support project teams in documenting AI use cases, prototype outcomes, limitations, and next-step recommendations.</li> <li>Coordinate with faculty and students to collect technical requirements and provide practical support within approved project scope.</li> <li>Assist with demonstrations of AI tools and prototypes for internal events, research showcases, and leadership briefings.</li> </ul> <p><span>5. Dashboards, Analytics, and Research Tools</span></p><br> <ul> <li>Support the development and maintenance of dashboards, trackers, and visualization tools for research outputs, grants, KPIs, events, and project status.</li> <li>Assist with extracting, organizing, and validating research-related data for internal reporting and decision support.</li> <li>Work with the Research Data &amp; Impact Analyst, when applicable, to support technical aspects of dashboards and reporting tools.</li> <li>Maintain backup copies, documentation, and version history for approved dashboards and tools.</li> <li>Identify opportunities to simplify research office workflows through responsible automation and AI-enabled support tools.</li> </ul> <p><span>6. Technical Support, Training, and Troubleshooting</span></p><br> <ul> <li>Provide first-line technical support to faculty, students, and staff involved in approved AI research activities.</li> <li>Troubleshoot common issues related to code, datasets, AI tools, dashboards, forms, automation workflows, and research software utilities.</li> <li>Prepare simple training materials and support sessions for approved AI tools and research systems.</li> <li>Coordinate with IT department for infrastructure, access, security, software installation, hardware, and system-level requirements that exceed the role’s scope.</li> <li>Maintain a log of recurring technical issues and recommend improvements to reduce repeated problems.</li> </ul> <p><span>7. Governance, Responsible AI, and Risk Awareness</span></p><br> <ul> <li>Support responsible AI use by following approved policies, ethical standards, data protection practices, and project-specific instructions.</li> <li>Avoid unauthorized use, sharing, or uploading of confidential institutional, student, faculty, or research data to unapproved platforms.</li> <li>Document limitations, assumptions, data sources, and risks associated with AI tools or prototypes where applicable.</li> <li>Support the preparation of technical evidence for research ethics, grant, or internal review processes when needed.</li> <li>Immediately report cybersecurity, privacy, data leakage, misuse, or compliance concerns to the appropriate supervisor.</li> </ul> <p><span>Education Qualifications</span></p><br> <ul> <li>Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, Computer Engineering, Information Systems, or a closely related field. Master’s degree is preferred.</li> <li>Minimum 3 years of relevant experience in technical support, AI projects, software development, data analytics, research technology, or university project support.</li> <li>Strong working knowledge of Python and/or other relevant programming languages used in AI, data analysis, automation, and prototyping.</li> <li>Experience with machine learning libraries, data processing tools, APIs, databases, dashboards, or web-based tools is preferred.</li> <li>Familiarity with Git/version control, documentation practices, testing, and structured project file management is preferred.</li> <li>Awareness of data privacy, cybersecurity, research ethics, and responsible AI practices.</li> <li>Strong troubleshooting, communication, organization, and teamwork skills.</li> </ul> <p><span>Technical Skills</span></p><br> <ul> <li>Programming and scripting: Python preferred; JavaScript, R, SQL, or similar tools are an advantage.</li> <li>AI and data tools: familiarity with machine learning workflows, prompt engineering, data preparation, model testing, and evaluation basics.</li> <li>Data handling: spreadsheets, databases, data cleaning, anonymization, visualization, and documentation.</li> <li>Software tools: Git/version control, APIs, dashboards, web tools, automation platforms, and basic cloud or local deployment concepts.</li> <li>Productivity tools: Microsoft 365, SharePoint, Teams, Forms, Excel, Power BI or equivalent dashboard tools.</li> <li>Security awareness: safe handling of institutional data, account access, credentials, and approved platforms.</li> </ul> <p><span>Core Competencies</span></p><br> <ul> <li>Practical technical problem-solving and ability to convert research needs into working tools or workflows.</li> <li>Ability to support faculty and students with patience, clarity, and professionalism.</li> <li>Strong documentation discipline and attention to detail.</li> <li>Ability to work across multiple projects, deadlines, and stakeholders.</li> <li>Commitment to responsible AI, data protection, and ethical research support.</li> </ul> <ul> <li>Willingness to learn new tools, platforms, and AI methods as research needs evolve.</li> </ul> <p><span>Key Performance Indicators / Success Measures</span></p><br> <ul> <li>AI project tools, prototypes, scripts, or dashboards delivered according to agreed timelines.</li> <li>Technical issues logged, resolved, or escalated in a timely manner.</li> <li>AI initiatives and research cluster activities supported with accurate technical preparation and documentation.</li> <li>Research datasets, code files, and technical documentation maintained in organized approved locations.</li> <li>Faculty and student users supported effectively with positive feedback from project leads.</li> <li>Research automation or AI-enabled workflow improvements implemented under supervision.</li> <li>Responsible AI, data protection, and internal compliance expectations followed consistently.</li> </ul> <p><span>Working Conditions and Expectations</span></p><br> <ul> <li>The position is campus-based and may require support for workshops, research events, demonstrations, and project meetings outside normal office routines when needed.</li> <li>The role requires careful handling of institutional, student, faculty, research, and partner data in line with approved university procedures.</li> <li>The role is expected to coordinate with IT on infrastructure and security matters and must not make unauthorized system changes or external data transfers.</li> <li>The role must maintain accurate records, communicate risks early, and support the priorities of the Academic Research and Grants Office.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> </div>

<p><h4>About Jumeirah and the hotel:</h4> <p>Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.<br> Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.<br> Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.<br> As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.<br> Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.<br> Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</p> <h4>About the job:</h4> <p>An exciting opportunity has arisen for a Guest Service Executive role to join the Front Office team at Jumeirah Messilah Beach Hotel & Spa, Kuwait.</p> <h4>Your main duties will include:</h4> <ul> <li>Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet</li> <li>Take payment from guests on departure and close their bills correctly</li> <li>Be efficient in assisting guests throughout their stay with any requirements</li> <li>Sell rooms to walk-in guests at the maximum rate possible</li> <li>Ensure that the Guest Services desk is manned, operationally prepared and stocked at all times</li> <li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody</li> <li>Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided</li> <li>File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks</li> <li>Neatly file registration cards of departed guests by date and in alphabetical order</li> <li>Scan the passport of every guest on arrival and save the data correctly for the CID Report</li> <li>Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached to the Registration Cards neatly</li> <li>Log and keep the immediate supervisor fully informed of all challenges, negative feedback or unusual matters of significance</li> <li>Attend the daily handover briefing at the beginning of each shift</li> <li>Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct</li> <li>Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times</li> <li>Assist the CID Clerk with entering the data in the computer system whenever required</li> <li>Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities</li> <li>Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests</li> <li>Take advance payment guarantee on check-in for all guests according to the Resort’s Credit Policy</li> </ul> <h4>Qualifications:</h4> <h4>About you:</h4> <ul> <li>Should have 2-year minimum experience in same role in a five-star hotel</li> <li>Able to handle multiple tasks</li> <li>Customer service experience in a five star environment in Front Office</li> <li>Proficiency in spoken and written Business English</li> <li>Able to effectively communicate with all levels of colleague and Management</li> </ul> <h4>About the benefits:</h4> <p>Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior IT Engineer – Telephony &amp; Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony &amp; Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure &amp; Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales &amp; Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery &amp; Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer &amp; Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming &amp; Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup &amp; Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking &amp; Financial Services</li><li>Telecommunications</li><li>Oil &amp; Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil &amp; gas, and airline sectors.</p><p><br></p><p><br></p></div>

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br>What You Will Do<br><br>Assist hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations and policies as well as the departments’ rules, policies and standards. Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required. Respond to all emergency calls including Emergency Response team calls. Assist in the Fire Command center when needed. Complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures. Patrol building noting and correcting safety, security, and fire hazards. Able to walk/run up stairs carrying a fire extinguisher. Implement all policies and procedures regarding security and safety. Respond properly in any hotel emergency safety situation. Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc. <br><br>What You Bring<br><br>Minimum 3 years of previous experience in similar role in a five-star luxury hotel. Strong command of English, including reading, writing, and speaking. Knowledge of Arabic is a plus. Excellent customer service, attention to details and communication skills. Works well in a team environment, ability to multitask and work effectively under pressure <br><br>What We Offer<br><br>Full board shared living accommodation in a high quality, well-resourced compound Complimentary nights at FS Hotels worldwide Regular social and sporting events Paid home leave tickets Quality employee meals Free transportation to and from work <br><br>Work Authorization<br><br>Hotel will apply for the work authorization for the successful candidate<br><br>We look forward to receiving your application!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Vice President for Enrollment &amp; Student Affairs</span></p><br> <p><span><span>Classification: </span>Student Affairs</span></p><br> <p><span><span>Reports to:</span> &nbsp;AIU President</span></p><br> <p><span>About The American International University</span></p><br> <p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programmes in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of more than 3,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, employability, and community engagement.</span></p><br> <p><span>Enrollment and student success are central to AIU's continued growth and institutional effectiveness. The University seeks to build an integrated student lifecycle model that attracts appropriately qualified students, supports successful transition and engagement, improves persistence and graduation, and provides a high-quality campus experience. The Vice President for Enrollment &amp; Student Affairs provides executive leadership for this agenda and ensures that enrollment strategy and student services are aligned with AIU's academic mission, regulatory obligations, financial sustainability, and RISE priorities.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span></p><br> <p><span>Division Profile</span></p><br> <p><span>The Enrollment &amp; Student Affairs Division oversees admissions, enrollment, registration, student affairs, engagement, student care, athletics, and student well-being. The Division works closely with Academic Affairs and key administrative units to support an integrated student-success experience.</span></p><br> <p><span>The Vice President provides strategic leadership for the Division, ensuring strong service standards, accountability, regulatory compliance, data quality, and continuous improvement across the student lifecycle.</span></p><br> <p><span>Scope of Work</span></p><br> <p><span>The Vice President for Enrollment &amp; Student Affairs (VP-ESA) provides strategic and operational leadership across the student lifecycle, from recruitment and admission through enrollment, student experience, retention, and graduation.</span></p><br> <p><span>The VP-ESA leads strategic enrollment management and student affairs operations, using data-informed planning to support enrollment, student success, retention, regulatory compliance, and effective resource management. The role also ensures a high-quality and integrated student experience across relevant services and functions.</span></p><br> <p><span>As a member of the University’s Executive Leadership, the VP-ESA advises the President on enrollment trends, student success, retention risks, regulatory matters, capacity needs, and emerging opportunities. The position also contributes to institutional strategy, accreditation, institutional effectiveness, and University-wide planning.</span></p><br> <p><span>The VP-ESA works closely with Academic Affairs and the Schools while maintaining clear responsibility for enrollment and student-service operations and respecting academic decision-making authority.</span></p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Strategic Enrollment Management</span></p><br> <ul> <li><span>Develop and implement a comprehensive multi-year strategic enrollment management plan aligned with AIU's mission, RISE Strategy, approved academic portfolio, capacity, and financial model.</span></li> <li><span>Establish annual and multi-year enrollment targets for new, continuing, transfer, international, and, as programmes are introduced, graduate students, with clear KPIs and accountability.</span></li> <li><span>Lead enrollment forecasting, scenario planning, market analysis, competitor analysis, demand modelling, and conversion analysis to inform institutional decisions.</span></li> <li><span>Oversee the full recruitment funnel from enquiry and application through admission, deposit, registration, and enrollment, identifying and addressing points of attrition.</span></li> <li><span>Develop yield and conversion strategies appropriate to Kuwait and the wider regional market, using evidence from historical trends, student behaviour, and campaign performance.</span></li> <li><span>Work with the VPAA and Deans to align recruitment priorities with approved programmes, academic capacity, staffing, facilities, and strategic programme growth.</span></li> <li><span>Provide the President and Executive Leadership with regular enrollment dashboards, forecasts, risks, and recommended actions.</span></li> </ul> <p><span>2. Admissions, Recruitment &amp; Enrollment Operations</span></p><br> <ul> <li><span>Provide executive leadership for Admissions &amp; Student Recruitment, ensuring fair, transparent, timely, and consistently applied admissions processes.</span></li> <li><span>Ensure admissions practices comply with Private Universities Council (PUC), Ministry requirements, University policies, approved programme criteria, and applicable accreditation expectations.</span></li> <li><span>Strengthen domestic and international recruitment through outreach, partnerships, events, and digital channels.</span></li> <li><span>Partner with Branding &amp; Communications on enrollment marketing and applicant communications.</span></li> <li><span>Establish service standards and turnaround times across admissions and enrollment processes.</span></li> <li><span>Coordinate scholarships and recruitment incentives within approved policies and authorities.</span></li> <li><span>Ensure effective transfer processes, with academic credit decisions referred to the appropriate academic authorities.</span></li> </ul> <p><span>3. Registration, Systems &amp; Enrollment Analytics</span></p><br> <ul> <li><span>Provide executive oversight for Registration &amp; Systems Analytics, ensuring efficient registration operations, accurate student records, reliable enrollment reporting, and high-quality student service.</span></li> <li><span>Work closely with the VPAA, Registrar/registration leadership, Deans, and academic units to align registration demand with course availability, approved capacities, progression requirements, and academic policies.</span></li> <li><span>Monitor registration patterns, waitlists, credit loads, programme demand, section utilisation, and progression risks, escalating academic matters to the VPAA and relevant Dean for decision.</span></li> <li><span>Ensure that registration and enrollment systems support accurate degree progression, prerequisite enforcement, student status, and institutional reporting.</span></li> <li><span>Strengthen data governance, data integrity, reporting definitions, and reconciliation across admissions, enrollment, registration, finance, and institutional effectiveness systems.</span></li> <li><span>Partner with the Chief Information Officer and relevant system owners to improve Banner/ERP, CRM, self-service, dashboards, workflow automation, and the overall digital student journey.</span></li> </ul> <p><span>4. Student Affairs, Engagement &amp; Campus Experience</span></p><br> <ul> <li><span>Provide executive leadership for Student Affairs and ensure a coherent, inclusive, student-centred campus experience aligned with AIU's educational mission.</span></li> <li><span>Oversee student engagement, clubs, events, student government, athletics, well-being, counselling, and case management.</span></li> <li><span>Ensure effective orientation, transition, and student-support programs.</span></li> <li><span>Establish clear service standards, referral pathways, and case-management processes.</span></li> <li><span>Oversee fair, consistent, and confidential student conduct processes.</span></li> <li><span>Promote student voice, participation, and feedback.</span></li> <li><span>Drive continuous improvement using engagement, satisfaction, well-being, and impact data.</span></li> <li><span>Ensure student well-being and counselling services follow appropriate professional, ethical, safeguarding, confidentiality, and referral standards.</span></li> </ul> <p><span>5. Student Success, Retention &amp; Graduation Partnership</span></p><br> <ul> <li><span>Lead Enrollment &amp; Student Affairs’ role in retention, persistence, and graduation strategies in partnership with Academic Affairs, Schools, Advising, Registrar, and Institutional Effectiveness.</span></li> <li><span>Use student data to identify trends, at-risk populations, and areas requiring intervention.</span></li> <li><span>Coordinate Early Alert and Student Success processes, ensuring effective case management and follow-through.</span></li> <li><span>Partner with Academic Affairs to address academic and student-service barriers appropriately.</span></li> <li><span>Monitor withdrawal, stop-out, re-enrollment, and progression trends and recommend evidence-based interventions.</span></li> <li><span>Support timely graduation clearance while respecting the academic authority of the Schools, Registrar, and VPAA.</span></li> </ul> <p><span>6. Compliance, Accreditation &amp; Institutional Effectiveness</span></p><br> <ul> <li><span>Ensure compliance across the Division with applicable Kuwait regulations, PUC requirements, University policies, privacy requirements, and relevant accreditation standards.</span></li> <li><span>Contribute actively to WSCUC accreditation and institutional self-study by providing reliable evidence relating to enrollment, student services, student engagement, retention, student success, and co-curricular effectiveness.</span></li> <li><span>Work with Quality Assurance &amp; Institutional Effectiveness to establish measurable outcomes and assessment cycles for Enrollment &amp; Student Affairs programmes and services.</span></li> <li><span>Ensure each major student affairs programme or service maintains clear objectives, evidence of effectiveness, and documented improvement actions.</span></li> <li><span>Prepare an annual Student Affairs Effectiveness Report and other executive reports required by the President, Executive Leadership, or governing bodies.</span></li> <li><span>Maintain appropriate records, audit trails, risk controls, and documented procedures across the Division.</span></li> </ul> <p><span>7. Financial Stewardship, Leadership &amp; Institutional Partnership</span></p><br> <ul> <li><span>Align enrollment planning with financial forecasts, scholarship strategy, and institutional capacity in collaboration with Finance.</span></li> <li><span>Manage the Division’s budget and ensure resources support strategic priorities and measurable outcomes.</span></li> <li><span>Lead, develop, and evaluate the Division’s teams, fostering accountability and service excellence.</span></li> <li><span>Build strong partnerships across academic and administrative units.</span></li> <li><span>Represent AIU with external stakeholders, including government and regulatory bodies, as appropriate.</span></li> <li><span>Lead strategic initiatives assigned by the President and contribute to Executive Leadership decisions.</span><br></li> </ul> <p><span>Minimum Qualifications</span></p><br> <p><span>Education</span></p><br> <ul> <li><span>Earned doctoral degree (PhD, EdD, DBA, or equivalent terminal degree) from an accredited institution.</span></li> <li><span>Degree in Higher Education Administration, Enrollment Management, Student Affairs, Education, Business Administration, or a closely related field is preferred.</span></li> </ul> <p><span>Experience</span></p><br> <ul> <li><span>Minimum 10 years of progressive leadership experience in higher education, with significant responsibility for enrollment, admissions, student affairs, student success, or related functions.</span></li> <li><span>Proven success in strategic enrollment planning and achieving measurable enrollment, retention, or student-success outcomes.</span></li> <li><span>Experience leading complex teams, managing institutional change, and using data and analytics for executive decision-making.</span></li> <li><span>Strong cross-functional experience with academic, finance, marketing, institutional effectiveness, and IT teams.</span></li> <li><span>Experience with regulatory compliance, accreditation, and institutional effectiveness.</span></li> <li><span>International or multicultural higher education experience; GCC experience is highly desirable.</span></li> </ul> <p><span>Technical &amp; Professional Knowledge</span></p><br> <ul> <li><span>Strong knowledge of strategic enrollment management, admissions, recruitment, retention, and the student lifecycle.</span></li> <li><span>Comprehensive understanding of student affairs, engagement, wellbeing, conduct, and student support services.</span></li> <li><span>Proficiency in student information systems, CRM platforms, enrollment analytics, and data-informed planning.</span></li> <li><span>Knowledge of registration, student records, progression monitoring, and academic governance interfaces.</span></li> <li><span>Understanding of accreditation and institutional effectiveness, with WSCUC experience highly desirable.</span></li> <li><span>Knowledge of enrollment forecasting, tuition revenue, scholarships, financial planning, and resource management.</span></li> </ul> <p><span>Skills, Competencies &amp; Personal Attributes</span></p><br> <ul> <li><span>Executive-level strategic leadership with the ability to translate institutional priorities into measurable outcomes.</span></li> <li><span>Strong analytical, problem-solving, and evidence-informed decision-making skills.</span></li> <li><span>Excellent communication, negotiation, presentation, and stakeholder-engagement skills.</span></li> <li><span>Proven ability to build effective partnerships across academic and administrative units.</span></li> <li><span>Student-centred leadership with sound judgement, fairness, discretion, and high ethical standards.</span></li> <li><span>Ability to lead through influence, manage competing priorities, and establish accountability across complex functions.</span></li> <li><span>Strong financial, operational, and organizational management capabilities.</span></li> <li><span>Cultural intelligence and the ability to work effectively in an international university environment in Kuwait.</span></li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li><span>Previous service as a Vice President, Vice Chancellor, Vice Provost, Associate Vice President, Dean, or comparable senior leader with substantial enrollment and/or student affairs responsibility.</span></li> <li><span>Demonstrated record of significant enrollment growth while maintaining academic quality and improving retention or graduation outcomes.</span></li> <li><span>Experience integrating enrollment management and student affairs into a coherent student-lifecycle strategy.</span></li> <li><span>Experience with WSCUC or a comparable US regional accreditation framework.</span></li> <li><span>Experience with Banner or comparable student information/ERP systems and modern enrollment CRM platforms.</span></li> <li><span>Experience in Kuwait or the GCC and familiarity with PUC requirements.</span></li> <li><span>Experience leading organisational redesign, digital transformation, or service improvement in enrollment and student affairs.</span></li> </ul> <p><span>How to Apply</span></p><br> <p><span>Interested candidates should visit the Job Opportunities section on our website and&nbsp;submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Dean – School of Arts and Sciences (Relocation to Kuwait Required)</span></span><br></p><br> <p><span><span>Classification:</span></span><span>&nbsp;Executive /&nbsp;Academic&nbsp;Leadership</span><span><span>Reports&nbsp;To:</span></span><span>&nbsp;Vice President&nbsp;for&nbsp;Academic&nbsp;Affairs (VPAA)</span></p><br> <p><span>About The American International University</span></p><br> <p><span>American International University (AIU)</span> is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education. AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy anchored in research development, international accreditation, student success, employability, and community engagement.</p><br> <p>For more&nbsp;information,&nbsp;visit:&nbsp;www.aiu.edu.kw&nbsp;</p><br> <p><span><span>School&nbsp;of&nbsp;Arts and&nbsp;Sciences&nbsp;Profile</span></span></p><br> <p><span>The School&nbsp;of&nbsp;Arts and&nbsp;Sciences&nbsp;at&nbsp;the&nbsp;American International&nbsp;University&nbsp;in Kuwait&nbsp;comprises&nbsp;disciplines in&nbsp;Chemistry,&nbsp;Biotechnology,&nbsp;Physics,&nbsp;Mathematics, English&nbsp;Literature,&nbsp;Humanities, and&nbsp;Education. The School&nbsp;offers&nbsp;a&nbsp;broad&nbsp;interdisciplinary&nbsp;foundation&nbsp;in&nbsp;the&nbsp;natural&nbsp;sciences,&nbsp;mathematics,&nbsp;humanities, and&nbsp;education,&nbsp;equipping&nbsp;students&nbsp;with&nbsp;critical&nbsp;thinking,&nbsp;analytical,&nbsp;communication, and&nbsp;research&nbsp;skills&nbsp;essential&nbsp;for&nbsp;academic&nbsp;and&nbsp;professional&nbsp;success.</span></p><br> <p><span>Scope of Work</span>&nbsp;</p><br> <p>The Dean of the School of Arts and Sciences serves as the chief academic officer, providing strategic vision and operational leadership for the school.&nbsp;The Dean promotes excellence in teaching, scholarship, and community engagement; supports innovative academic programs; and advances diversity in faculty and student recruitment.</p><br> <p>The role also involves fostering interdisciplinary collaboration, strengthening connections with local and international communities, and enhancing the School's visibility and resources to support its academic mission and future growth.</p><br> <p><span><span>Key&nbsp;Responsibilities</span></span></p><br> <ul> <li>Provide overall leadership for the School of Arts and Sciences, including academic programs, faculty, and operations across all disciplines.</li> <li>Oversee curriculum development, program assessment, and continuous improvement to ensure academic quality and relevance.</li> <li>Manage budgeting, resource allocation, and strategic planning.</li> <li>Lead faculty recruitment, development, and performance management.</li> <li>Promote research and maintain active engagement with the Advisory Committee, accreditation, and quality assurance processes aligned with international standards.</li> <li>Ensure accurate external communications and strengthen industry partnerships, internships, and experiential learning opportunities.</li> <li>Represent the School in university leadership and contribute to institutional strategy.</li> </ul> <p><span><span>Reporting&nbsp;Departments&nbsp;(If&nbsp;Applicable)</span></span></p><br> <ul> <li><span>Faculty&nbsp;in&nbsp;the&nbsp;School&nbsp;of&nbsp;Arts and&nbsp;Sciences</span></li> </ul> <ul> <li><span>Administrative and&nbsp;program&nbsp;support&nbsp;staff</span></li> </ul> <p><span><span>Minimum Qualifications:&nbsp;</span></span></p><br> <p>The ideal candidate&nbsp;shall&nbsp;demonstrate&nbsp;experience&nbsp;in&nbsp;professional&nbsp;and&nbsp;academic&nbsp;positions, as&nbsp;well&nbsp;as a&nbsp;strong&nbsp;record&nbsp;in&nbsp;teaching&nbsp;and&nbsp;outstanding&nbsp;academic&nbsp;achievements&nbsp;at&nbsp;the&nbsp;international&nbsp;level.</p><br> <p>The candidate is expected to demonstrate ongoing contributions in their field of specialization through published research in recognized international scientific journals, as well as participation in exhibitions, conferences, and symposiums, in addition to possessing the following degrees, qualifications, and professional experience:</p><br> <ul> <li><span>Ph.D.&nbsp;or&nbsp;equivalent&nbsp;from&nbsp;a&nbsp;recognized&nbsp;university.</span></li> </ul> <ul> <li><span>The&nbsp;rank&nbsp;of&nbsp;Professor&nbsp;in&nbsp;one&nbsp;of&nbsp;the&nbsp;School's&nbsp;disciplines..</span></li> </ul> <ul> <li><span>A&nbsp;record&nbsp;of&nbsp;excellence&nbsp;in&nbsp;teaching&nbsp;and&nbsp;research&nbsp;appropriate&nbsp;to&nbsp;the&nbsp;rank&nbsp;of&nbsp;Professor&nbsp;in&nbsp;one&nbsp;of&nbsp;the&nbsp;School's&nbsp;disciplines.</span></li> </ul> <ul> <li><span>Leadership&nbsp;qualities&nbsp;and a&nbsp;proven&nbsp;research&nbsp;background&nbsp;in a discipline&nbsp;represented&nbsp;within&nbsp;the&nbsp;School.</span></li> </ul> <ul> <li><span>A&nbsp;clear&nbsp;vision&nbsp;for&nbsp;developing&nbsp;higher&nbsp;education&nbsp;in general and&nbsp;for&nbsp;theSchool&nbsp;in particular.</span></li> </ul> <ul> <li><span>Full&nbsp;familiarity&nbsp;with&nbsp;the&nbsp;credit&nbsp;hour&nbsp;and&nbsp;academic&nbsp;year&nbsp;(semester)&nbsp;system.</span></li> </ul> <ul> <li><span>Distinguished&nbsp;managerial&nbsp;experience&nbsp;in&nbsp;the&nbsp;affairs&nbsp;of&nbsp;higher&nbsp;education,&nbsp;preferably&nbsp;at&nbsp;the&nbsp;level&nbsp;of&nbsp;a&nbsp;college&nbsp;dean&nbsp;in a&nbsp;reputable&nbsp;university.</span></li> </ul> <ul> <li><span>Experience&nbsp;with&nbsp;the&nbsp;standards&nbsp;of&nbsp;program&nbsp;accreditation&nbsp;by&nbsp;specialized&nbsp;commissions&nbsp;at&nbsp;national&nbsp;education&nbsp;institutions.</span></li> </ul> <ul> <li><span>Acumen in&nbsp;the&nbsp;area&nbsp;of&nbsp;human resources and administrative and&nbsp;financial&nbsp;concepts,&nbsp;practices,&nbsp;policies, and&nbsp;procedures.</span></li> </ul> <ul> <li><span>Strong&nbsp;communication&nbsp;skills&nbsp;and&nbsp;the&nbsp;ability&nbsp;to&nbsp;work&nbsp;effectively&nbsp;with&nbsp;large&nbsp;sectors&nbsp;of&nbsp;a diverse&nbsp;community.</span></li> </ul> <ul> <li><span>Experience&nbsp;in&nbsp;communicating&nbsp;with&nbsp;universities,&nbsp;professional&nbsp;and&nbsp;academic&nbsp;institutions,&nbsp;associations,&nbsp;unions,&nbsp;companies&nbsp;and&nbsp;business&nbsp;administration&nbsp;institutions, and&nbsp;other&nbsp;institutions&nbsp;within&nbsp;the&nbsp;field&nbsp;of&nbsp;education&nbsp;and&nbsp;research.</span></li> </ul> <ul> <li><span>Bi-lingual&nbsp;proficiency&nbsp;in English and&nbsp;Arabic&nbsp;(spoken&nbsp;and&nbsp;written)</span><span>&nbsp;is a plus</span><span>.</span></li> </ul> <ul> <li><span>Demonstrated&nbsp;ability&nbsp;to&nbsp;lead and&nbsp;support&nbsp;diverse&nbsp;academic&nbsp;disciplines&nbsp;across&nbsp;the&nbsp;sciences,&nbsp;humanities, and&nbsp;education.</span></li> </ul> <ul> <li><span>Experience working within American, American-style, or internationally accredited higher education systems is preferred.</span></li> </ul> <p><span><span>Additional Qualifications</span></span></p><br> <p><span><span>Priority&nbsp;will&nbsp;be&nbsp;given&nbsp;to&nbsp;applicants&nbsp;with&nbsp;the&nbsp;following&nbsp;qualifications:</span></span></p><br> <ul> <li><span>Managerial&nbsp;experience&nbsp;and&nbsp;the&nbsp;skills&nbsp;necessary&nbsp;to&nbsp;launch&nbsp;pioneering&nbsp;projects.</span></li> </ul> <ul> <li><span>Multi-cultural&nbsp;skills.</span></li> </ul> <ul> <li><span>Active&nbsp;participation&nbsp;in&nbsp;reputable&nbsp;organizations.</span></li> </ul> <ul> <li><span>Knowledge&nbsp;of&nbsp;the&nbsp;methods&nbsp;of&nbsp;evaluation&nbsp;and&nbsp;related&nbsp;matters.</span></li> </ul> <ul> <li><span>Documentation&nbsp;demonstrating&nbsp;support&nbsp;for&nbsp;the&nbsp;achievements&nbsp;of&nbsp;teachers&nbsp;and&nbsp;students.</span></li> </ul> <ul> <li><span>Understanding&nbsp;of&nbsp;the&nbsp;latest&nbsp;teaching&nbsp;methods,&nbsp;including&nbsp;the&nbsp;use&nbsp;of&nbsp;technology&nbsp;in&nbsp;the&nbsp;teaching&nbsp;process.</span></li> </ul> <ul> <li><span>Demonstration&nbsp;of&nbsp;a&nbsp;commitment&nbsp;to&nbsp;enriching&nbsp;the&nbsp;educational&nbsp;experience&nbsp;of&nbsp;students.</span></li> </ul> <p><span><span>How to Apply</span></span></p><br> <p><span>Interested&nbsp;candidates&nbsp;should&nbsp;visit&nbsp;the&nbsp;Job&nbsp;Opportunities&nbsp;section&nbsp;on&nbsp;our&nbsp;website&nbsp;and&nbsp;submit&nbsp;a resume and&nbsp;cover&nbsp;letter&nbsp;via:&nbsp;</span><span>https://aiu.edu.kw/careers/jobs</span></p><br> <p><span>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</span></p><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Welcome and seat guests promptly while managing reservations and table assignments.</li> <li>Ensure restaurant, tables, and menus are clean, properly set, and guest-ready before each shift.</li> <li>Maintain station charts, cover counts, and assist with guest preferences using the reservation system.</li> <li>Provide menu knowledge, handle inquiries, and address guest concerns with professionalism.</li> <li>Assist with food & beverage service when required and support colleagues in daily operations.</li> <li>Uphold Four Seasons service standards, safety procedures, and work harmoniously with the team.</li> <h4>What you bring</h4> <li>Fluent in spoken and written English.</li> <li>Strong multitasking, communication, and problem-solving skills.</li> <li>Excellent telephone manner and guest service focus.</li> <h4>What we offer</h4> <li>Full board shared living accommodation in a high quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Free transportation to and from work</li> <li>High speed Wi-Fi internet in accommodation and employee transportation buses</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Welcome and seat guests promptly while managing reservations and table assignments.</li> <li>Ensure restaurant, tables, and menus are clean, properly set, and guest-ready before each shift.</li> <li>Maintain station charts, cover counts, and assist with guest preferences using the reservation system.</li> <li>Provide menu knowledge, handle inquiries, and address guest concerns with professionalism.</li> <li>Assist with food & beverage service when required and support colleagues in daily operations.</li> <li>Uphold Four Seasons service standards, safety procedures, and work harmoniously with the team.</li> <h4>What you bring</h4> <li>Fluent in spoken and written English.</li> <li>Strong multitasking, communication, and problem-solving skills.</li> <li>Excellent telephone manner and guest service focus.</li> <h4>What we offer</h4> <li>Full board shared living accommodation in a high quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Free transportation to and from work</li> <li>High speed Wi-Fi internet in accommodation and employee transportation buses</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose</b></p><p><br></p><p>The Business Applications Engineer will build, deploy, and support KDF's business applications on the Microsoft Power Platform and Microsoft 365. The role covers the full application lifecycle — requirements, design, development, testing, deployment, support, and controlled enhancement — turning operational and field requirements into practical, secure, and maintainable digital solutions.</p><p><br></p><p>The position works directly with business departments across Operations, HSE, Supply Chain, Finance, and HR to understand their processes and deliver working applications, automations, and reports. KDF operates Microsoft Dynamics 365, and the role provides day-to-day technical support to that environment alongside Power Platform delivery. The postholder builds within the platform standards, environment structure, and governance policies set by the Technology &amp; Digitalization Transformation function, and is accountable for the quality, documentation, and ongoing supportability of the solutions they deliver.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Work with business departments to gather, analyze, and document requirements, process flows, and acceptance criteria.</li><li>Design and build applications using Microsoft Power Apps, covering both canvas and model-driven approaches.</li><li>Build mobile-capable applications supporting field operations, including inspections, asset registration, checklists, and equipment tracking, with offline-tolerant use cases where required.</li><li>Design and maintain Dataverse solutions, including tables, relationships, business rules, security roles, and solution-aware development.</li><li>Develop and maintain automated business processes using Power Automate, including approvals, exception handling, and monitoring of live flows.</li><li>Build and support SharePoint Online solutions, including lists and libraries, content types, metadata, permissions, and integrated forms.</li><li>Develop Power BI reports and dashboards to support business reporting requirements.</li><li>Provide day-to-day technical support for the Microsoft Dynamics 365 environment, including configuration of forms, views, fields, business process flows, and role-based access against approved requirements.</li><li>Deliver integrations between Power Platform solutions and internal or third-party business systems using REST APIs and JSON.</li><li>Perform testing and support business users through user acceptance testing prior to release.</li><li>Deploy solutions across Development, Test/UAT, and Production environments using managed solutions and the established release procedure.</li><li>Provide ongoing support for applications after go-live, including incident resolution, defect fixes, access changes, performance issues, enhancements, and releases.</li><li>Maintain the enhancement backlog and agree priorities with business stakeholders.</li><li>Work within the organization's Data Loss Prevention policies, environment separation, role-based access control, and secure credential-handling standards, with no secrets embedded in solutions.</li><li>Follow change-control discipline for every release, including peer review, approval, testing evidence, rollback plans, and updated documentation.</li><li>Ensure applications and flows are owned by the business and the function rather than by an individual employee account.</li><li>Produce and maintain technical documentation, including data models, process flows, deployment steps, support runbooks, and user guides.</li><li>Deliver user training and handover material to business users and support staff.</li><li>Identify recurring inefficiencies in business processes and propose practical automation opportunities.</li><li>Escalate architecture decisions, security policy exceptions, and platform-level changes to the Digital Solutions Manager for approval.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Desired Skills and Qualifications</b></p><p><br></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or Information Systems.</li><li>2–5 years of hands-on experience building business applications on the Microsoft Power Platform or a comparable enterprise low-code platform.</li><li>Demonstrable delivery of production applications taken from requirements through to live use and ongoing support.</li><li>Hands-on experience with Microsoft Power Apps, including canvas applications and exposure to model-driven applications.</li><li>Practical experience with Microsoft Dataverse, including tables, relationships, business rules, and security roles.</li><li>Working experience with Power Automate, including approvals, exception handling, and troubleshooting live flows.</li><li>Experience with SharePoint Online, including lists and libraries, permissions, and integrated forms.</li><li>Power BI report development, including data preparation and basic DAX.</li><li>Experience delivering at least one integration using REST APIs, JSON, or a third-party business system.</li><li>Working knowledge of SQL and relational data modelling.</li><li>Experience supporting applications after go-live, including incidents, defects, access changes, and enhancements.</li><li>Experience working directly with business users to gather requirements and demonstrate solutions.</li><li>Ability to produce clear technical documentation and end-user guidance.</li><li>Strong analytical, problem-solving, communication, and stakeholder-engagement skills, with the ability to translate business requirements into practical solutions.</li><li>Exposure to Microsoft Dynamics 365 configuration is advantageous. Candidates without prior Dynamics 365 experience will be supported in developing it, as the role grows into this area.</li><li>Exposure to Microsoft Graph, Azure Functions, Logic Apps, or custom connectors is advantageous.</li><li>Exposure to application lifecycle management, managed solution deployment, Copilot Studio, or AI Builder is advantageous.</li><li>Awareness of DLP policies, security reviews, and change-management controls is advantageous.</li><li>Experience within the oil and gas, industrial, manufacturing, or field-operations sectors is preferred.</li></ul><p><br></p><p><b>Preferred Certifications</b></p><p><br></p><ul><li>PL-900: Microsoft Certified: Power Platform Fundamentals</li><li>PL-200: Microsoft Certified: Power Platform Functional Consultant Associate</li><li>PL-400: Microsoft Certified: Power Platform Developer Associate</li><li>PL-300: Microsoft Certified: Power BI Data Analyst Associate</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u>What You Will Do</u></b></p><br><br><p><b>Operational Excellence</b></p><br><br><ul><li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li><li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li><li>Manage inventories and reorder supplies to meet operational demands.</li><li>Collaborate with spa management on new procedures to improve service and productivity.</li></ul><br><p><b>Team Leadership &amp; Development</b></p><br><br><ul><li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li><li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li><li>Continuously retrain team members to improve service delivery and operational efficiency.</li><li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li><li>Develop and implement up-selling incentives to drive revenue growth.</li></ul><br><p><b>Guest Experience &amp; Engagement</b></p><br><br><ul><li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li><li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li><li>Promote and sell retail products, tailoring recommendations to guest needs.</li><li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li></ul><br><p><b>Retail Management</b></p><br><br><ul><li>Maintain retail displays, ensuring neatness and proper stock levels.</li><li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li><li>Implement and monitor retail incentive plans for staff to boost sales.</li></ul><br><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li><li>Prepare accounting reports, research voucher issues, and resolve discrepancies</li><li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li></ul><br><p><b><u>What You Bring</u></b></p><br><br><ul><li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li><li>Oral and written proficiency in <b>English and Arabic.</b></li><li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li><li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li><li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li><li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li><li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li></ul><br><p><b><u>What We Offer</u></b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences</li></ul><br><p><b><u>Work Authorization</u></b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>