Git Jobs in Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering) Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats. Research: Must have a strong record of publications in reputable international journals Teaching: Must have distinguished teaching experience at the undergraduate level. Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>The Senior Java &amp; SQL Developer is responsible for architecting, optimizing, and supporting</p><p>high-performance enterprise applications, with a strong focus on systems handling heavy concurrent</p><p>usage (e.g., student registration platforms). The role ensures system stability under peak loads, resolves performance bottlenecks, and leads database and application tuning initiatives. The position requires deep expertise in Java backend development, SQL optimization, and real-time production</p><p>troubleshooting.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design and develop scalable, high-performance Java applications.</p></li><li><p>Analyze system behavior under load and perform optimizations.</p></li><li><p>Perform advanced SQL tuning (execution plans, indexing strategies, query refactoring).</p></li><li><p>Identify and resolve performance bottlenecks in application and database layers.</p></li><li><p>Lead troubleshooting of production issues (slow response, timeouts, DB locks).</p></li><li><p>Optimize database structure, queries, and transactions for maximum efficiency.</p></li><li><p>Support and enhance student systems and registration platforms.</p></li><li><p>Work closely with infrastructure teams to tune JVM, connection pools, and servers.</p></li><li><p>Implement caching, load balancing, and performance improvement techniques.</p></li><li><p>Review and improve existing codebase for efficiency and scalability.</p></li><li><p>Maintain clear documentation for systems, fixes, and optimizations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Bachelor’s degree in Computer Science, IT, or related field.</p></li><li><p>5+ years experience in Java backend development.</p></li><li><p>Strong hands-on experience with SQL performance tuning and optimization.</p></li><li><p>Proven experience handling high-concurrency or high-traffic systems.</p></li><li><p>Strong knowledge of Java frameworks.</p></li><li><p>Experience with REST APIs and system integrations.</p></li><li><p>Strong analytical and troubleshooting skills in production environments.</p></li></ul><br><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience with application servers (e.g., WildFly / Tomcat).</p></li><li><p>Experience with JVM tuning (heap, GC, thread pools).</p></li><li><p>Experience with connection pooling and data-source tuning.</p></li><li><p>Familiarity with Linux server environments.</p></li><li><p>Experience with monitoring and logging tools.</p></li><li><p>Experience with student systems / registration platforms.</p></li></ul><br><p><strong>Key Skills</strong></p><ul><li><p>Advanced Java Development (Backend)</p></li><li><p>SQL Performance Tuning &amp; Optimization</p></li><li><p>High-Concurrency System Design</p></li><li><p>Troubleshooting &amp; Root Cause Analysis</p></li><li><p>API Integration &amp; System Architecture</p></li><li><p>Performance Monitoring &amp; Optimization</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Kuwait Technical College Overview Kuwait Technical College (ktech), which has been operational since 2014 and located in Ahmadi, Kuwait, is a private higher education institution that focuses on bridging academic knowledge with practical, career-ready skills. It offers diploma and bachelor programs through two schools: the School of Business Management and the School of Information Systems and Technology, addressing Kuwait s growing demand for expertise in digital and economic fields. The School of Information Systems and Technology specializes in Cybersecurity, providing both diploma and bachelor s programs with a strong emphasis on hands-on skills and applied knowledge. The School of Business Management provides both diploma and bachelor s programs in Accounting, Marketing and Management of Information Systems. Kuwait Technical College is a proud affiliate of Eastern Michigan University.</p><p>Position Summary ktech invites applications for the position of Associate Professor in Management of Information Systems (MIS). The appointment will be based strictly on academic merit, research productivity, verified teaching experience, and compliance with institutional and accreditation requirements.</p><p>Duties and Academic Responsibilities The appointed faculty member shall:</p><ul><li>Teach undergraduate courses in accordance with approved curricula.</li><li>Supervise student research projects and academic activities</li><li>Provide professional mentorship to students.</li><li>Develop and maintain an independent research agenda with measurable scholarly output.</li><li>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</li><li>Participate in academic committees and institutional governance.</li><li>Contribute to curriculum development and program review processes.</li><li>Support accreditation, quality assurance, and institutional effectiveness initiatives.</li></ul><p>Eligibility and Academic Qualifications Educational Requirements A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p>Research and Scholarly Requirements Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p>Why the State of Kuwait Kuwait offers a unique blend of tradition, modernity, and opportunity that makes it an attractive destination for professionals and families alike. The country is known for its diverse culture, creating a vibrant environment for residents and visitors. Safety is another defining feature, Kuwait is considered a stable nation, providing a secure setting for work and daily life. Residents of Kuwait benefit from tax-free income, allowing them to maximize their earnings and enjoy a higher standard of living. Together, these qualities make Kuwait an exceptional place to live, work, and thrive.</p><p>Compensation and Benefits The position offers a comprehensive benefits package designed to support both professional success and personal well-being:</p><ul><li>Competitive, all-inclusive tax-free salary Annual range (based on experience and qualifications) of USD 80,000 to USD 100,000)</li><li>Annual ticket allowance to facilitate travel and maintain connections with the home country as per the candidate s official passport</li><li>Comprehensive health insurance coverage for the employee and eligible dependents</li></ul><p>Application Process Applications will be reviewed in accordance with institutional policies and accreditation standards. The recruitment process will include the following stages:</p><ul><li>Pre-Screening: All applications will undergo an initial pre-screening to verify compliance with the stated academic, research, and documentation requirements.</li><li>Online Interview (Microsoft Teams): Shortlisted candidates will attend an initial interview conducted via Microsoft Teams.</li><li>Teaching Demonstration: Candidates may be required to deliver a demo lecture either online or during the campus visit. The specified subject will be shared after the first interview.</li></ul><p>Final selection will be based on academic qualifications, research profile, interview performance, and teaching demonstration.</p><p>For inquiries, please contact: HR Department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Requirements</strong> A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p><strong>Academic Rank and Experience Requirements</strong> Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p><strong>Research and Scholarly Requirements</strong> Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p><strong>Required Official Documentation</strong> Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of Job:</b></p><p>The Technology Advisor provides expert guidance on technology strategy, innovation, and digital transformation initiatives. The role ensures that technology investments and solutions align with organizational objectives and industry best practices.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Develop and recommend technology strategies and roadmaps. </li><li>Advise management on technology trends, risks, and opportunities. </li><li>Evaluate emerging technologies and their business impact. </li><li>Support digital transformation and modernization initiatives. </li><li>Conduct technology assessments and feasibility studies. </li><li>Recommend IT governance and cybersecurity improvements. </li><li>Participate in technology procurement and vendor evaluations.</li><li>Prepare reports, presentations, and strategic recommendations for senior management.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 8–15 years of professional IT experience. </li><li>At least 3–5 years in technology strategy, digital transformation, enterprise architecture, or IT leadership roles. </li><li>Oil and Gas experience</li><li>Male Gender</li><li>Kuwait based / Transferable Visa</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The IT Manager owns the Group IT strategy and the Odoo ERP deployment programme — the single most important enabler of the Group's operational transformation. The role governs the Odoo platform across all Group entities and modules (Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase, Inventory), manages IT infrastructure and cybersecurity, and acts as technology business partner to every functional department.</p><p><br></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Odoo deployment leadership: </b>lead the phased rollout of Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase and Inventory modules across all Group entities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>IT architecture: </b>define and maintain the Group's servers, network, VPN, backup and security architecture.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Access &amp; data governance: </b>manage user access rights and data governance across Odoo and all Group systems.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>IT support: </b>provide support to all Group users, with a target resolution time under 4 hours for critical issues.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Vendor management: </b>manage external IT vendors — the Odoo implementation partner, hardware suppliers, ISP.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Cybersecurity: </b>own access control, patch management and incident-response governance, targeting zero critical cybersecurity incidents.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Functional requirements coordination: </b>work with each Department Head to translate operational requirements into Odoo module configuration, coordinating directly with the Factory Manager, Installation Manager, Maintenance Manager, CFO, CPO and Quality Manager.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>User training: </b>train key users ahead of each Odoo deployment wave to drive adoption.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Degree in Computer Science, Information Systems, or equivalent</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;8+ years in IT management with hands-on ERP deployment experience</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Odoo technical or functional expertise strongly preferred</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience in multi-entity, multi-site environments</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Cybersecurity certification an advantage (CISSP, CompTIA Security+)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Strong English required; Arabic an advantage</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key responsibilities</p><p><br></p><ol><li>User Support</li><li>System Maintenance</li><li>Software &amp; Hardware Setup</li><li>Network Support</li><li>Printer set up and Maintenance</li><li>Documentation</li><li>Security Support</li><li>Training &amp; Assistance </li><li>Vendor Coordination</li><li>. Software Installation</li><li>System Back Ups &amp; Recovery</li><li>. IT Inventory Management</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Experience in IT daily operations both hardware and software, and security support (e.g. software updates, virus/malware protection </p><p>and back-ups).</p><p><br></p><p>Qualifications &amp; Requirements</p><p><br></p><ul><li>Education: Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience</li></ul><p><br></p><p>Experience:</p><p><br></p><ul><li>2 to 3 years of hands on experience in IT support or a similar technical role, preferably in a corporate environment.</li></ul><p><br></p><p>Technical Skills</p><p><br></p><ul><li>Proficient in troubleshooting hardware, operating systems and office software.</li><li>Familiarity with ticketing systems.</li><li>Basic knowledge of system.</li><li>Experience with setting up and troubleshooting all kinds of printers.</li><li>Experience with setting up and troubleshooting networking equipment (routers, switches, Wi-Fi)</li><li>Experience with back up solutions and disaster recovery planning.</li><li>Understanding of cybersecurity principles, firewalls, and anti-virus software.</li></ul><p><br></p><p>Soft Skills</p><p><br></p><ul><li>Excellent problem-solving abilities; and attention to detail.</li><li>Strong communication and interpersonal skills; ability to explain technical issues to non-technical users.</li><li>Ability to prioritize tasks and work effectively under pressure.</li><li>Strong customer service orientation and patience.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of work:</b></p><p>Technical Support Engineer is responsible for providing technical assistance, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems and end-user support.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provide technical support and services for ID Card Printers.</li><li>Provide first and second-level technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain desktop computers, laptops, printers, scanners, and other IT peripherals.</li><li>Install, configure, and troubleshoot operating systems, applications, and business software.</li><li>Respond to user support requests via phone, email, ticketing systems, or in person within agreed service levels.</li><li>Diagnose and resolve hardware, software, network, and connectivity issues.</li><li>Configure and maintain user accounts, email accounts, and access permissions.</li><li>Monitor system performance and ensure the availability of IT infrastructure.</li><li>Perform preventive maintenance, system updates, and software patch installations.</li><li>Escalate complex technical issues to senior engineers or vendors when necessary.</li><li>Maintain accurate records of incidents, service requests, and resolutions in the helpdesk system.</li><li>Support LAN/WAN connectivity, Wi-Fi networks, VPN access, and basic network troubleshooting.</li><li>Assist in the deployment of new hardware, software, and IT infrastructure projects.</li><li>Ensure compliance with IT security policies, antivirus protection, and data backup procedures.</li><li>Provide user training and guidance on IT systems, software applications, and cybersecurity best practices.</li><li>Coordinate with vendors for equipment repairs, warranty claims, and technical support.</li><li>Prepare technical documentation, user manuals, and system configuration records.</li><li>Participate in disaster recovery and business continuity activities as required.</li><li>Perform any other IT support duties assigned by the IT Manager or management</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Education:</b></p><ul><li>Bachelor’s degree in IT/ Computer Science / Engineering&nbsp;</li></ul><p><br></p><p><b>Qualifications and Skills:</b></p><ul><li>Knowledge of Windows operating systems, Microsoft 365, Active Directory, networking, and troubleshooting hardware. </li><li>Familiarity with ticketing systems and remote support tools. </li><li>Strong analytical, problem-solving, and communication skills. </li><li>Ability to work independently and provide excellent customer service</li><li>Bachelor’s degree in IT/ Computer Science / Engineering </li><li>Must be a certified engineer from the submitted ID card printer manufacturer.</li><li>CCNP certificate.</li><li>Certified in servers' administration.</li></ul><p><br></p><p><b>Experience:</b></p><ul><li>3–5 years of experience in technical support or IT helpdesk operations. </li><li>Must have a minimum of 5 years' experience in ID card Printers Hardware &amp; software Deployment &amp; Maintenance.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY:</b></p> <p>We are looking for a reliable and proactive IT Officer to support and maintain the IT operations of Prime Food Company. The role is responsible for managing hardware, software, networks, POS systems, and user support across company locations to ensure smooth day-to-day business operations.</p> <p>SKILLS REQUIRED:</p> <ul> <li>Troubleshooting of technical issues</li> <li>Monitor system performance</li> <li>Maintain data security, and coordinate with vendors when needed</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>F&amp;B point of sale experience required</p> <p>Strong problem-solving skills, attention to detail, and experience in hospitality or F&amp;B environments are preferred</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Should have relevant recognized formal qualifications University level. Strong communication, negotiation, and presentation skills. Strong ability to drive sales growth with client focus and relationship building skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience with B2B software sales, managed IT services, or cloud-based solutions within GCC Market.</li><li>Background and knowledge of IT/System environments (Storage, Server, Network)</li><li>Mandatory Experience with enterprise hardware and services solutions.</li><li>Fluency in English &amp; Arabic languages are essential for this job role.</li><li>Candidates should hold a valid Kuwaiti driving license.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p> We are seeking a highly capable and technically grounded Technical Delivery Lead to guide and coordinate a cross-functional software engineering team building advanced digital solutions for the oilfield domain. This role combines technical leadership, solution architecture, and delivery oversight across backend, frontend, DevOps, QA, and datacentric development. </p> <br> <ul> <li> Strong experience in backend development (Java, Spring Boot preferred) and solid understanding of microservice architectures. </li> <li> Strong Experience with frontend architectures (Angular, modular SPAs, TypeScript) and integration points. </li> </ul> <br> <p> The ideal candidate has deep hands-on experience in software engineering (especially backend or systems design) and is skilled at mentoring senior developers, setting standards, and delivering high-quality, enterprise-grade applications in cloud-native and domain-heavy environments. Experience in the oil &amp; gas digital space is a strong advantage. </p> <br> <p> <b>Key Respo</b>nsibilities: </p> <ul> <li> Own the technical delivery of complex software products that integrate backend services, frontend interfaces, testing, and cloud infrastructure. </li> <li> Provide technical leadership and architectural guidance across backend, frontend, QA, and DevOps workstreams. </li> <li> Facilitate collaboration between developers, testers, DevOps engineers, and domain SMEs to ensure cohesive, end-to-end solutions. </li> <li> Work with product managers and business stakeholders to translate requirements into technical plans, stories, and release roadmaps. </li> <li> Ensure adherence to best practices in code quality, security, performance, observability, and maintainability. </li> <li> Guide architectural decisions related to scalability, modularity, cloud cost optimization, and data flow. </li> <li> Review code and architecture contributions and mentor team members to elevate technical capabilities across the board. </li> <li> Drive continuous integration, deployment, and automation efforts alongside </li> <li> DevOps to streamline release pipelines. </li> <li> Help resolve technical blockers and maintain momentum across active sprints and project phases. </li> <li> Champion quality engineering practices, including unit/integration testing and automated test coverage. </li> </ul> <br> <p> <b>Required Skills and Experience:</b> </p> <ul> <li> 10+ years of software engineering experience, with at least 3 years in a technical or team leadership role. </li> <li> Strong experience in backend development (Java, Spring Boot preferred) and solid understanding of microservice architectures. </li> <li> Familiarity with frontend architectures (Angular, modular SPAs, TypeScript) and integration points. </li> <li> Deep understanding of CI/CD, DevOps tooling (GitLab CI, Docker, Kubernetes, Terraform). </li> <li> Hands-on experience leading cross-functional agile teams and delivering enterprise-scale softwareproducts. </li> <li> Strong knowledge of cloud-native development, preferably on Azure. </li> <li> Proficient in system and application architecture, integration design, and service scalability patterns. </li> <li> Understanding of QA methodologies, test automation, and performance testing frameworks. </li> </ul> <br> <p> <b>Nice to Have:</b> </p> <ul> <li> Background in Digital Oilfield (DOF), upstream workflows, or related oil &amp; gas engineering software </li> <li> Domains. </li> <li> Experience integrating or supporting ML/AI features or intelligent automation in software systems. </li> <li> Familiarity with event-driven systems and real-time data integration. </li> <li> Exposure to agentic AI design or AI augmentation of engineering workflows is a plus. </li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Urgent Hiring | IT Data &amp; AI Specialist | NeoSOFT</p><p>Mascot, Kuwait | Up to 1.80 Lakh/Month | 3+ Years | Data Analyst, Data Engineer, GenAI, AWS/Azure/GCP, Python &amp; SQL.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The appointed faculty member shall:</p><p>Teach undergraduate and/or graduate courses in accordance with approved curricula.</p><p>Supervise student research projects and academic activities.</p><p>Provide professional mentorship to students.</p><p>Develop and maintain an independent research agenda with measurable scholarly output.</p><p>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</p><p>Participate in academic committees and institutional governance.</p><p>Contribute to curriculum development and program review processes.</p><p>Support accreditation, quality assurance, and institutional effectiveness initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p>Educational Requirements</p><p>A PhD degree in Management of Information Systems (MIS)</p><p>The bachelor s and Master s degree may be in Business/IT or a closely related field.</p><p>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements</p><p>Minimum of 8 years of experience in a reputable academic institution and must have held the academic rank of Associate Professor for 4 years and the academic rank of Assistant Professor for 4 years.</p><p>Research and Scholarly Requirements</p><p>Minimum 13 full-length, high-quality academic papers published in reputable international peer-reviewed journals.</p><p>Publications must meet recognized academic standards</p><p>A Scopus h-index of 20 or higher is preferred.</p><p>At least three (3) publications within the last five years.</p><p>The applicant must be first author on a minimum of seven (7) publications.</p><p>Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation</p><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence.</p><p>All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and results-driven Business Development Manager to lead our efforts in identifying new business opportunities, building relationships, and driving revenue growth. The ideal candidate will have a strong background in sales and marketing, with a proven ability to develop and implement effective business strategies. Key Responsibilities: Identify and pursue new business opportunities in target market. Build and maintain relationships with clients, partners, and stakeholders. Conduct market research to identify trends and potential areas for growth. Develop and present proposals, presentations, and business cases to clients. Collaborate with cross-functional teams to ensure successful project delivery. Monitor and analyze sales performance metrics to inform strategy. Attend industry events and networking opportunities to promote the company. Prepare regular reports on business development activities and outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Marketing, or related field; MBA preferred.</li><li>minimum 3 years of experience in business development, sales, or a related field.</li><li>Strong understanding of market dynamics and customer needs.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proven ability to develop and maintain relationships with clients.</li><li>Results-oriented with a strong track record of meeting or exceeding targets.</li><li>Proficient in CRM software and Microsoft Office Suite.</li><li>SaaS Experience is a plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.<br> This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators.<br> There is no higher technical authority within the function; you will own critical decisions end-to-end.<br> The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.<br> Your ResponsibilitiesIdentity &amp; Access Management Administer Microsoft Entra ID and on-premises AD across all environments Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML) Own hybrid identity via Entra Connect Messaging &amp; Email Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations Collaboration &amp; Voice Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN) Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move Security &amp; Threat Protection Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines) Lead incident response and maintain hardening controls aligned to CIS benchmarks Endpoint Management (Intune) Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS) Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts Certificates, DNS &amp; Web Publishing Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms Own domain governance, registrations, and the web publishing approval workflow Artificial Intelligence Administer enterprise AI platforms including Claude integrations and Microsoft Copilot Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing Architecture, Governance &amp; Leadership Act as technical design authority; maintain standards, runbooks, and documentation Lead, mentor, and delegate to a small admin team Serve as final escalation point; on-call for critical incidents Your QualificationsEducation Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred) Exceptional hands-on experience may be considered in lieu of formal qualifications Experience 12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise 5–7 years in a senior architect or technical lead role owning M365 environments end-to-end Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling Certifications (Required/Strongly Preferred — candidates should hold several) MS-102 — Microsoft 365 Enterprise Administrator Expert SC-300 — Identity and Access Administrator Associate SC-200 — Security Operations Analyst Associate MD-102 — Endpoint Administrator Associate MS-700 — Teams Administrator Associate AZ-104 — Azure Administrator Associate MS-203 — Messaging Administrator Associate (or equivalent) Other Requirements Based in Kuwait or willing to relocate; on-site at Kuwait Head Office Eligible to hold Global Administrator / privileged access (enhanced background screening may apply) Fluent professional English; Arabic is an advantage On-call availability for critical incidents Your Proficiencies Excellent problem-solving skills and attention to detail Effective communication and collaboration skills Ability to work independently and handle multiple tasks Analytical and troubleshooting skills Stakeholder Management Technical Leadership &amp; Collaborative Influence Operational Excellence &amp; Adaptive Delivery Strategic Problem-Solving &amp; Architecture Design Fluent professional English; Arabic is an advantage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a skilled Windows &amp; Linux Server Administrator with strong expertise in IT infrastructure and digital marketing platforms. The successful candidate will be responsible for managing and securing server environments, maintaining network and system performance, and supporting the execution and optimization of digital advertising campaigns across platforms such as Google Ads, Meta Ads, TikTok Ads, Snapchat Ads, LinkedIn Ads, and other online advertising channels.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills</p><ul><li>Strong experience in Windows Server Administration (2016/2019/2022).</li><li>Strong experience in Linux Server Administration (Ubuntu, Debian, CentOS, Rocky Linux).</li><li>Active Directory, DNS, DHCP, Group Policy Management.</li><li>Web Server Administration (IIS, Apache, Nginx).</li><li>Virtualization Technologies (VMware, Hyper-V).</li><li>Backup, Recovery, and Disaster Recovery Management.</li><li>Network Administration and Troubleshooting.</li><li>Firewall, VPN, and Cybersecurity Best Practices.</li><li>Cloud Platforms (AWS, Microsoft Azure, Google Cloud) is a plus.</li><li>Server Monitoring and Performance Optimization.</li><li>Strong problem-solving and troubleshooting skills.</li></ul><p>Digital Marketing Skills</p><ul><li>Experience managing Google Ads campaigns.</li><li>Experience managing Meta Ads (Facebook &amp; Instagram).</li><li>Experience managing TikTok Ads and Snapchat Ads.</li><li>Experience managing LinkedIn Ads campaigns.</li><li>Campaign setup, optimization, and budget management.</li><li>Conversion Tracking, Google Analytics, and Google Tag Manager.</li><li>Performance analysis and reporting.</li><li>Understanding of SEO and digital marketing fundamentals.</li></ul><p>Soft Skills</p><ul><li>Strong communication and teamwork skills.</li><li>Ability to manage multiple tasks and projects.</li><li>Analytical thinking and attention to detail.</li><li>Ability to work independently and meet deadlines.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Develop and execute test plans and test cases for new releases, enhancements, and patches.</p></li><li><p>Perform functional, regression, and integration testing to validate the readiness prior to production deployment.</p></li><li><p>Track defects and ensure timely resolution in coordination with development and vendor teams.</p></li><li><p>Develop, document, and execute comprehensive test plans, test scenarios, and test cases for new releases, system enhancements, patches, and configuration changes.</p></li><li><p>Perform functional, regression, integration, system, user acceptance, and end-to-end testing to validate system readiness before production deployment.</p></li><li><p>Test core banking applications and related banking systems, including customer accounts, deposits, loans, payments, transfers, cards, treasury, trade finance, and digital banking channels.</p></li><li><p>Validate transaction processing, financial calculations, interest calculations, fees, commissions, limits, exchange rates, and accounting entries.</p></li><li><p>Verify integration between core banking systems and external or supporting platforms such as payment gateways, SWIFT, ATM/POS systems, card management systems, mobile banking, internet banking, CRM, AML, and regulatory reporting systems.</p></li><li><p>Ensure that banking transactions are processed accurately across different channels and that all corresponding general ledger entries are correctly generated.</p></li><li><p>Perform API, database, interface, and batch-processing validation to ensure data accuracy, completeness, and consistency across integrated systems.</p></li><li><p>Test daily, monthly, quarterly, and year-end banking processes, including End-of-Day and Beginning-of-Day operations.</p></li><li><p>Validate customer onboarding, Know Your Customer requirements, account opening, account maintenance, transaction authorization, and approval workflows.</p></li><li><p>Test role-based access controls, user permissions, segregation of duties, maker-checker controls, and transaction approval limits.</p></li><li><p>Verify compliance with internal banking policies, security requirements, audit controls, and applicable regulatory standards.</p></li><li><p>Identify, document, prioritize, and track software defects using the approved defect-management tools.</p></li><li><p>Coordinate with development teams, application support teams, business users, vendors, and project stakeholders to investigate and resolve defects.</p></li><li><p>Perform defect retesting and regression testing to confirm that fixes have been implemented successfully without affecting existing functionality.</p></li><li><p>Prepare test execution reports, defect summaries, test coverage reports, and release-readiness assessments for management review.</p></li><li><p>Participate in requirement reviews, solution-design discussions, change-request assessments, and release-planning activities.</p></li><li><p>Review business and functional requirements to identify gaps, inconsistencies, risks, and testability concerns at an early stage.</p></li><li><p>Support User Acceptance Testing by preparing test scenarios, assisting business users, monitoring execution, and documenting results.</p></li><li><p>Validate data migration, data conversion, reconciliation, and interface mapping during system upgrades and implementation projects.</p></li><li><p>Perform production smoke testing and post-deployment validation to confirm that critical banking services are operating correctly.</p></li><li><p>Support root-cause analysis for production incidents and recommend preventive testing measures.</p></li><li><p>Maintain testing documentation, traceability matrices, test evidence, defect records, and sign-off documentation for audit and compliance purposes.</p></li><li><p>Contribute to test automation initiatives for repetitive regression scenarios, critical banking transactions, and high-volume test cases.</p></li><li><p>Ensure all testing activities are completed according to approved project timelines, quality standards, change-management processes, and release-governance procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Mandatory Requirement:</strong></p><ul><li><p>Hands-on experience testing banking applications is mandatory, with a strong understanding of banking systems, business processes, and software testing best practices.</p></li></ul><p><strong>Minimum years of experience</strong> – 3+ years</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p><br></p><p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p><p>This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p><p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p><p><b>&nbsp;</b></p><p><b>Your Responsibilities</b></p><p>Identity &amp; Access Management</p><ul><li>Administer Microsoft Entra ID and on-premises AD across all environments</li><li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li><li>Own hybrid identity via Entra Connect</li></ul><p>Messaging &amp; Email</p><ul><li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li><li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li></ul><p>Collaboration &amp; Voice</p><ul><li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li><li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li></ul><p>Security &amp; Threat Protection</p><ul><li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li><li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li></ul><p>Endpoint Management (Intune)</p><ul><li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li><li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li></ul><p>Certificates, DNS &amp; Web Publishing</p><ul><li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li><li>Own domain governance, registrations, and the web publishing approval workflow</li></ul><p>Artificial Intelligence</p><ul><li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li><li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li></ul><p>Architecture, Governance &amp; Leadership</p><ul><li>Act as technical design authority; maintain standards, runbooks, and documentation</li><li>Lead, mentor, and delegate to a small admin team</li><li>Serve as final escalation point; on-call for critical incidents</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Your Qualifications</b></p><p>Education</p><ul><li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li><li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li></ul><p>Experience</p><ul><li>12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li><li>5–7 years in a senior architect or technical lead role owning M365 environments end-to-end</li><li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li><li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li></ul><p>Certifications (Required/Strongly Preferred — candidates should hold several)</p><ul><li>MS-102 — Microsoft 365 Enterprise Administrator Expert</li><li>SC-300 — Identity and Access Administrator Associate</li><li>SC-200 — Security Operations Analyst Associate</li><li>MD-102 — Endpoint Administrator Associate</li><li>MS-700 — Teams Administrator Associate</li><li>AZ-104 — Azure Administrator Associate</li><li>MS-203 — Messaging Administrator Associate (or equivalent)</li></ul><p>Other Requirements</p><ul><li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li><li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li><li>Fluent professional English; Arabic is an advantage</li><li>On-call availability for critical incidents</li></ul><p><b>Your Proficiencies&nbsp;</b></p><ul><li>Excellent problem-solving skills and attention to detail&nbsp;</li><li>Effective communication and collaboration skills&nbsp;</li><li>Ability to work independently and handle multiple tasks&nbsp;</li><li>Analytical and troubleshooting skills&nbsp;</li><li>Stakeholder Management</li><li>Technical Leadership &amp; Collaborative Influence</li><li>Operational Excellence &amp; Adaptive Delivery</li><li>Strategic Problem-Solving &amp; Architecture Design</li><li>Fluent professional English; Arabic is an advantage</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Summary <p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p> <p>This is a hands-on leadership role you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1 2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p> <p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p> <p> </p> Your Responsibilities Identity &amp; Access Management <ul> <li>Administer Microsoft Entra ID and on-premises AD across all environments</li> <li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li> <li>Own hybrid identity via Entra Connect</li> </ul> Messaging &amp; Email <ul> <li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li> <li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li> </ul> Collaboration &amp; Voice <ul> <li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li> <li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li> </ul> Security &amp; Threat Protection <ul> <li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li> <li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li> </ul> Endpoint Management (Intune) <ul> <li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li> <li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li> </ul> Certificates, DNS &amp; Web Publishing <ul> <li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li> <li>Own domain governance, registrations, and the web publishing approval workflow</li> </ul> Artificial Intelligence <ul> <li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li> <li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li> </ul> Architecture, Governance &amp; Leadership <ul> <li>Act as technical design authority; maintain standards, runbooks, and documentation</li> <li>Lead, mentor, and delegate to a small admin team</li> <li>Serve as final escalation point; on-call for critical incidents</li> </ul> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Your Qualifications Education </p><ul> <li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li> <li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li> </ul> Experience <ul> <li>12 15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li> <li>5 7 years in a senior architect or technical lead role owning M365 environments end-to-end</li> <li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li> <li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li> </ul> Certifications (Required/Strongly Preferred candidates should hold several) <ul> <li>MS-102 Microsoft 365 Enterprise Administrator Expert</li> <li>SC-300 Identity and Access Administrator Associate</li> <li>SC-200 Security Operations Analyst Associate</li> <li>MD-102 Endpoint Administrator Associate</li> <li>MS-700 Teams Administrator Associate</li> <li>AZ-104 Azure Administrator Associate</li> <li>MS-203 Messaging Administrator Associate (or equivalent)</li> </ul> Other Requirements <ul> <li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li> <li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li> <li>Fluent professional English; Arabic is an advantage</li> <li>On-call availability for critical incidents</li> </ul> <p> </p> <p> <strong>Your Proficiencies </strong> </p> <ul> <li>Excellent problem-solving skills and attention to detail </li> <li>Effective communication and collaboration skills </li> <li>Ability to work independently and handle multiple tasks </li> <li>Analytical and troubleshooting skills </li> <li>Stakeholder Management</li> <li>Technical Leadership &amp; Collaborative Influence</li> <li>Operational Excellence &amp; Adaptive Delivery</li> <li>Strategic Problem-Solving &amp; Architecture Design</li> <li>Fluent professional English; Arabic is an advantage</li> </ul> <p> </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><b>Technical Skillsets &amp; Competencies</b></li></ul><p><b>&nbsp;</b></p><p>1. Hardware &amp; Operating Systems</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Routing &amp; Switching: Hands-on command-line expertise with enterprise hardware families (such as Cisco Catalyst/Nexus, Aruba, or Juniper).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Security Appliances: Deep knowledge of modern firewall security policies (Fortinet, Palo Alto, Check Point, or Cisco ASA).&nbsp;</p><p>2. Networking Protocols &amp; Architectures</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Routing: Dynamic routing mechanisms including BGP, OSPF, and EIGRP.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core Infrastructure: TCP/IP stack depth, VLAN tagging, subnetting, DMZ isolation, Access Control Lists (ACLs), and NAT/PAT.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Modern Paradigms: Strong grasp of Software-Defined Networking (SD-WAN), MPLS, and Zero Trust Architecture (ZTA) concepts.&nbsp;</p><p>&nbsp;</p><ul><li><b>Job Requirements &amp; Qualifications</b></li></ul><p><b>Required</b></p><p><b>&nbsp;</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Education: Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or equivalent practical industry experience.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience: Minimum of 4–6 years of direct, hands-on enterprise-level network administration experience.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-Call Availability: Ability to participate in a scheduled on-call rotation for critical infrastructure emergencies.&nbsp;</p><p>Preferred Certifications (Strong Pluses)</p><p>The ideal candidate should hold at least one professional or associate-level validation, such as:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cisco: CCNA / CCNP Enterprise (Routing &amp; Switching / Security)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fortinet / Palo Alto: NSE 4 or higher / PCNSA / PCNSE</p><p>&nbsp;</p><ul><li><br></li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Soft Skills</b></li></ul><p><b>&nbsp;</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Clear documentation habits (network topology mapping, Visio schematics, incident tracking).&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The ability to stay methodical and analytical under critical outage pressures.&nbsp;&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior IT Engineer – Telephony &amp; Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony &amp; Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure &amp; Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales &amp; Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery &amp; Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer &amp; Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming &amp; Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup &amp; Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking &amp; Financial Services</li><li>Telecommunications</li><li>Oil &amp; Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil &amp; gas, and airline sectors.</p><p><br></p><p><br></p></div>