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<div>As a Territory Manager, you will be responsible for managing and expanding your assigned sales territory to sustain and strengthen DHL’s market leadership. You will drive individual sales performance while ensuring customer needs are effectively met and exceeded.</div><div><br></div><div><strong><u>1. PRINCIPAL ACCOUNTABILITIES </u></strong></div><div> </div><div><br></div><div>• Manage and develop a portfolio of prospects and existing customers through building a strong customer relationship to ensure that customers’ needs are recognized and met. </div><div>• Establish customer agreements and ensure that pricing guidelines are always applied and profitability targets for customers are met. Ensure that customers’ prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes a re-negotiation takes place. </div><div>• Develop and implement an approach to secure competitors and prospects business in the shortest time possible. Establish Prospects pipeline to support this approach and target them accordingly. </div><div>• Exploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration of DHL in assigned territory. </div><div>• Develop and implement a personal sales plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual sales (volume and profitability) targets. </div><div>• Manage all customer-related information by communicating to the selling team around specific customers as well as in sales systems so that other DHL staff can access customer and territory information. </div><div>• Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business risk. Take appropriate corrective action internally and/or with the customer. </div><div>• Promote DHL brand image and values through own appearance and behavior so that it reflects DHL high standards and develops</div><div><br></div><div><strong><u>2. NATURE AND SCOPE </u></strong></div><div><br></div><div><strong>a) Context </strong></div><div>The Territory Manager is the prime DHL customer sales contact. The Territory Manager is in daily contact with customers, mainly decision- makers and influencers, but also the users. Internally the Territory Manager has day-to-day interaction with colleagues from the sales team: Customer Support Executive, Major Account Executive and Sales Support. Furthermore, with Ground Operations at station to ensure that the Regular customer gets the required service. </div><div><br></div><div><strong>b) Reporting Relationships </strong></div><div>The Territory Manager reports to the Area Sales Manager within the Relationship Business Unit. The Territory Manager is responsible for the assigned sales territory. </div><div><br></div><div><strong>c) Contacts </strong></div><div>The person will have day-to-day contacts with customers and will represent DHL externally in the assigned sales territory. Internally, they will have frequent contact with their Area Sales Manager and colleagues within the Relationship sales team, as well as ongoing contact with Customer Service, Customer Accounting and Ground Operations. </div><div><br></div><div><strong>d) Problem Solving </strong></div><div>The Territory Manager will be the primarily customer contact whenever DHL business is at risk due to issues such as competitive actions, dissatisfaction with DHL service etc. The person will have to resolve those problems in the most efficient way to retain the customers. </div><div><br></div><div><strong>e) Decision Making </strong></div><div>The Territory Manager will have to make decisions during negotiation with customers related to volume and discount levels as well as additional services offered. The Territory Manager will propose discount agreements to the Sales Manager for approval. </div><div><br></div><div><strong>f) Planning and Organization </strong></div><div>The Territory Manager has to establish actionable sales plans for managing prospects and existing customers. The person will have to plan and organize himself in the most effective way; effective route planning and an agreed call cycle with the Customer Support Executive covering the sales territory. </div><div>The Territory Manager will have to organize time effectively to reach agreed revenue and profitability targets as well as the agreed commercial productivity standards. </div><div><br></div><div><strong>g) Job Challenge </strong></div><div>The key challenge of this job is to deliver the agreed levels of revenue and profit in the assigned sales territory, whilst meeting key customer needs. </div><div><br></div><div><strong><u>3. JOB REQUIREMENTS (SKILLS AND EXPERIENCE) </u></strong></div><div><u> </u></div><div><br></div><div>• Planning and organizing </div><div>• Relationship building </div><div>• Influencing </div><div>• Drive and initiative </div><div>• Numeric skills </div><div>• Great communication skills – written and oral </div><div>• Analytical </div><div>• Commercial focus </div><div>• Highly self motivated </div><div>• Presentation skills </div><div>• Preferably with 1-2 years of experience in Sales. </div><div>• Ability to speak Arabic an advantage </div><div><br></div><div><strong>Please make sure to attach your CV when applying for this role.</strong></div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>GDIT is seeking a Network Manager II to join their team. This role involves ensuring the functionality and efficiency of computer systems, maintaining workflows, and providing basic hardware and software audits. The Network Manager II will also be responsible for training end-users and ensuring the performance and security of network resources.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>HOW A NETWORK MANAGER II WILL MAKE AN IMPACT</p><p>Manages the functionality and efficiency of a group of computers running on one or more operating systems</p><p>Maintain organization's systems' workflows; responsible for upkeep, configuration, and reliable operation</p><p>Leverage experience in systems management, monitoring and sustainment.</p><p>Trains end users on the proper use of hardware and software</p><p>Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines</p><p>Ensures that performance and security of computers meet the needs of network users</p><p>WHAT YOU LL NEED TO SUCCEED:</p><p>Education: Technical Training; Security+, MCSA, CCNP (RS or Datacenter)</p><p>Required Experience: 1+ years of related</p><p>Required Technical Skills: Management of networks, software, hardware, configurations, and architectures</p><p>Security Clearance Level: SECRET</p><p>Required Skills and Abilities: Fixing network issues along with updating equipment and software</p><p>Location: On Customer Site</p><p>US Citizenship Required: Security Clearance</p><p>CERTIFICATIONS: Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate: Security+ Microsoft Certified Solutions Associate (MCSA) Cisco Certified Network Professional (CCNP) RS or Datacenter</p><p>GENERAL EXPERIENCE: Intermediate level of experience in design, maintenance, and operation of medium to large networks. Must have experience in systems management, monitoring and sustainment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Manages overall operations of Health Club and . Responsible for guest and employee satisfaction as well as meeting standards and financial goals. Develops and implements marketing strategies for fitness assessment center and health programs.</p><p>Managing Health Club and Operations Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Schedules events, programs, and activities, as well as the work of others. Develops and implements menu of classes and services, including special programs. Develops specific goals and plans to prioritize, organize, and accomplish your work. Manages outside vendors. Orders and maintains necessary supplies and ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Manages pool areas, including overall maintenance, daily upkeep and cleanliness. Ensures all facilities are in appropriate operating condition. Schedules work/repairs as needed with the Engineering Department. Maintains and enforces safety standards and procedures with the recreation staff. Ensures appropriate fees are charged to guests and that proper cash handling procedures are followed by all members of the recreation staff. Manages operating budget. Assists with major equipment purchases. Provides special programming for holiday weekends and heavy transient time periods. Plans and implements special recreational opportunities for resort guests as business demands. Develops and implements marketing strategies for fitness assessment center and health programs.</p><p>Ensuring Exceptional Customer Service Serves as a role model to demonstrate appropriate behaviors. Monitors quality, standards and meets the expectations of the customers on a daily basis. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p><p>Conducting Human Resources Activities Oversees all Human Resources activities in the Recreation Department. Oversees employee satisfaction and guest satisfaction results, and ensures corrective action is needed. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Hires, trains, and monitors development of recreation staff. Participates in the performance appraisal system process, giving feedback when needed. Coordinates all training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.</li><li>OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 1 year experience in the recreation/health club operations or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Amaken is seeking to hire a Store Manager to oversee the day-to-day operations of a fast-casual restaurant. The Store Manager will be responsible for driving operational excellence, leading and developing restaurant staff, achieving profitability targets, increasing guest traffic, and supporting sales growth initiatives. This role requires ensuring full compliance with brand standards, food safety regulations, and operational procedures while delivering an exceptional customer experience.</p><p>Key Responsibilities:</p><ul><li>Take full ownership of the overall performance and operations of the restaurant, ensuring achievement of business objectives related to sales, profitability, customer satisfaction, and employee retention.</li><li>Lead and manage restaurant staff across all shifts to ensure smooth daily operations and consistent service delivery.</li><li>Train, coach, and develop team members in accordance with company policies, brand standards, and operational procedures.</li><li>Drive a customer-focused culture by ensuring fast, friendly, and accurate service in a clean and welcoming environment.</li><li>Manage restaurant Profit &amp; Loss (P&amp;L) performance through effective cost control, sales initiatives, inventory management, labor planning, and operational efficiency.</li><li>Prepare, review, and interpret operational and financial reports to monitor performance and identify opportunities for improvement.</li><li>Implement local marketing and sales-building activities to increase guest count and revenue.</li><li>Ensure consistent execution of brand standards and maintain product quality across all customer touchpoints.</li><li>Monitor and control restaurant expenses and take corrective actions to achieve targeted profitability and cash flow objectives.</li><li>Ensure all restaurant facilities and equipment comply with company standards and local government regulations.</li><li>Maintain proper security procedures to protect employees, customers, and company assets.</li><li>Enforce food safety, sanitation, cleanliness, and maintenance standards across kitchen, dining, and service areas.</li><li>Ensure full compliance with cash handling, inventory management, and operational procedures.</li><li>Monitor customer feedback and resolve service concerns promptly to maintain high customer satisfaction levels.</li><li>Foster a positive, respectful, and engaging work environment for employees while creating a welcoming experience for guests.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 7 years of experience in fast-casual restaurant operations, including team leadership and store management responsibilities.</li><li>Previous experience in the Food &amp; Beverage (F&amp;B) industry is required.</li><li>Strong understanding of restaurant operations, customer service, inventory control, and financial management.</li><li>Ability to analyze operational and financial reports and implement action plans.</li><li>Computer literacy and proficiency in standard business applications.</li><li>Bachelor s degree in Business Administration, Hospitality Management, or a related field; equivalent professional experience may also be considered.</li><li>Strong leadership, communication, coaching, and problem-solving skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary:&nbsp;</b></p><p>The Assistant Category Manager supports the development and execution of category strategies to improve sales growth, profitability, market presence, and operational performance across assigned brands and product categories.</p><p>The role works closely with sales teams, suppliers, and internal stakeholders to optimize category performance, monitor market trends, manage promotional activities, and ensure effective execution of business plans.</p><p>The Assistant Category Manager plays a critical role in supporting category growth, improving operational efficiency, maximizing promotional effectiveness, and ensuring alignment between category objectives and commercial execution.</p><p><br></p><p><b>Main Responsibilities:</b></p><ul><li>Support the development and execution of annual sales and category plans in coordination with the sales team and aligned with business objectives</li><li>Monitor category performance, sales trends, stock movement, and IMS data, and recommend corrective actions when needed</li><li>Assist in defining promotional SKUs and category initiatives in line with category and brand strategies</li><li>Assist in managing trade marketing plans (TMPs), budgets, promotional spending, and claims to maximize return on investment</li><li>Coordinate with suppliers regarding category activities, performance updates, business reviews, and operational requirements under the guidance of the Senior Category Manager</li><li>Prepare and share sales performance updates and insights with internal stakeholders and suppliers</li><li>Support supplier visits, market visits, and coordination of sales route plans when required</li><li>Prepare and maintain category performance reports, sales updates, coverage reports, stock ageing reports, and business review presentations for management and suppliers</li><li>Analyze sales and market trends to support category decision-making</li><li>Track slow-moving items and support implementation of corrective action plans to improve inventory health</li><li>Participate in S&amp;OP meetings to monitor stock levels, shipments, product availability, and in-market execution activities</li><li>Support monitoring of stock availability and inventory efficiency</li><li>Assist in corrective actions related to stock aging and slow-moving inventory</li><li>Support the management of POS materials and follow up with sales teams and merchandisers to ensure effective in-store execution and visibility</li><li>Monitor planogram compliance and ensure alignment with category guidelines and customer requirements</li><li>Support market execution activities to improve category visibility and performance</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Educational and Experience&nbsp;</b></p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li><li>3–5 years of experience in category management, brand management, trade marketing, or FMCG commercial operations</li><li>Experience within the FMCG industry is preferred.</li><li>Proficiency in Microsoft Office applications, especially Excel and PowerPoint</li><li>Knowledge of Power BI or similar reporting and analytics tools</li><li>Strong analytical and reporting capabilities</li></ul><p><br></p><p><b>Skills &amp; Competencies:&nbsp;</b></p><ul><li>Analytical Thinking: Ability to analyze category trends, sales performance, and market data.</li><li>Commercial Awareness: Strong understanding of category performance drivers and market dynamics.</li><li>Communication: Strong presentation and stakeholder management skills.</li><li>Problem-Solving: Ability to coordinate multiple category activities effectively.</li><li>Proactiveness: Ability to identify issues and recommend practical solutions.</li><li>Technical: Ability to work effectively with suppliers, sales teams, and internal stakeholders.</li></ul><p><br></p></div>

<h2 class=\"h5\">وصف الوظيفة</h2> <div class=\"t-break\" data-jb-field=\"description\"> <p><b>بيان الدور :</b></p><p>قيادة وإدارة جميع عمليات مبيعات التجزئة في GMC، بما في ذلك مبيعات السيارات الجديدة والمستخدمة والمعتمدة، عمليات مخزن المركبات، أنشطة إدارة المركبات، ووظائف تسليم المركبات الجديدة، مع ضمان تحقيق أهداف المبيعات المعتمدة والربحية ورضا العملاء وإدارة المخزون ونمو الأعمال. يقع المسؤول عن دفع أداء مبيعات التجزئة، تعظيم الربحية، تحسين استغلال المخزون، تعزيز تجربة العملاء، ضمان الاستخدام الفعال لنظام Kerridge Drive، دعم بيع المنتجات والخدمات ذات القيمة المضافة، الالتزام بمعايير General Motors، وتقديم قيادة استراتيجية لدعم نمو الأعمال المستدام وامتياز العمليات.&nbsp;</p><p><b>المسوئوليات الأساسية:</b></p><p>• أداء المبيعات والربحية </p><p>1. وضع وتنفيذ استراتيجيات مبيعات التجزئة وخطط العمل والمبادرات التشغيلية لتحقيق حجم مبيعات السيارات الجديدة المعتمدة والإيرادات والربح الإجمالي وحصة السوق وأهداف الربحية. </p><p>2. توجيه ومراقبة عمليات عرض السيارات لضمان تحقيق أهداف المبيعات المعتمدة وتفاعل العملاء الفعال والامتثال لمعايير البيع بالتجزئة للشركة وGeneral Motors. </p><p>3. الإشراف على عمليات السيارات المستخدمة والمعتمدة، بما في ذلك اكتساب المركبات وتقييم قيمة المبادلة والتسعير وإعادة التأهيل وإدارة المخزون وتدوير المخزون وأنشطة التصرف وأداء الربحية. </p><p>4. رصد ودعم تحقيق أهداف مبيعات الملحقات والتمديد للضمان وعضوية AAA والمنتجات ذات القيمة المضافة المرتبطة من خلال التنسيق مع أقسام المبيعات وقطع الغيار والأقسام ذات العلاقة لتعظيم الاختراق وقيمة العميل والربحية. • إدارة المخزون وتوفر المركبات </p><p>5. الإشراف على عمليات مخزن المركبات والتنسيق مع الطلبات وإدارة المركبات لضمان التوليفة المثلى للمركبات وتوفر المخزون وجهوزية المركبات ومراقبة تقدم المخزون وتوزيع المركبات لدعم أهداف المبيعات بالتجزئة. </p><p>6. مراقبة أداء المخزون وتنفيذ إجراءات تصحيحية لتحسين تدوير المخزون وتقليل المخزون القديم ودعم أهداف الربحية. • تجربة العملاء وتسليم المركبات </p><p>7. ضمان تحقيق رضا العملاء وأهداف مؤشر صافي الترويج (NPS) من خلال إدارة فعالة لتجربة البيع والتسليم. </p><p>8. التنسيق مع قسم إدارة العلاقات مع العملاء لمراجعة تعليقات العملاء ونتائج NPS واتجاهات رضا العملاء وتحليل الشكاوى ومبادرات تجربة العملاء، وتنفيذ إجراءات تصحيحية لتحسين أداء مبيعات التجزئة ورضا العملاء باستمرار.</p><p>9. الإشراف على وظيفة تسليم المركبات الجديدة (NVD) من خلال مساعد المدير – NVD لضمان تسليم المركبات بدقة وكمال وفي المهل المعتمدة وبما يتوافق مع معايير التسليم ومتطلبات تجربة العملاء.&nbsp;</p><p>10. الإشراف على إدارة المركبات، معالجة الحركة، إدارة المبيعات وأنشطة دعم مبيعات التجزئة لضمان إكمال تسجيل المركبات والوثائق وتنسيق الفوترة ومتطلبات التسليم والامتثال لإجراءات الشركة.&nbsp;</p><p>11. ضمان التحقيق وحل شكاوى العملاء ومشاكل الخدمة المتعلقة بمبيعات التجزئة وتسليم المركبات بشكل مناسب وفي الوقت المحدد.&nbsp;</p><p><b>• التنسيق عبر الوظائف</b></p><p>12. التنسيق مع قسم الخدمة بشأن فحص المركبات المستعملة ومتطلبات إعادة التأهيل والتقييمات الفنية ومتطلبات استبدال الإطارات للمخزون الجديد والمستخدم. </p><p>13. التنسيق مع مبيعات الأسطول والتسويق والمالية وقطع الغيار ودوائر داخلية أخرى لدعم أداء مبيعات التجزئة ورضا العملاء وتحسين المخزون ومبادرات نمو الأعمال.&nbsp;</p><p><b>• الإدارة المالية والأعمال</b></p><p>14. إعداد وإدارة ومراقبة ميزانية قسم مبيعات التجزئة والمصاريف التشغيلية وأداء الأعمال لضمان تحقيق الأهداف المالية المعتمدة. </p><p>15. مراجعة استراتيجيات تسعير مبيعات التجزئة والحملات الترويجية والمبادرات التجارية لتعظيم الربحية والقدرة التنافسية في السوق. </p><p>16. مراجعة التقارير المالية والتشغيلية للقسم وتنفيذ إجراءات تصحيحية عند الحاجة لتحسين الأداء التجاري.&nbsp;</p><p><b>• الامتثال والمعايير الأساسية (GM)</b> </p><p>17. ضمان الامتثال لمعايـر وبرامج وتدريبات وشهادات ومتطلبات التقارير والحوافز وإرشادات تشغيل التجزئة الخاصة بـ General Motors. </p><p>18. الحفاظ على علاقات عمل فعالة مع ممثلي General Motors والمشاركة في المراجعات الأساسية وخطط الأعمال وتقييمات الأداء وتنفيذ مبادرات الأساسيات.&nbsp;</p><p><b>• التبليغ ورصد الأداء</b> </p><p>19. التأكد من الاستخدام الفعال والدقة والامتثال لنظام Kerridge Drive ضمن عمليات مبيعات التجزئة، والتنسيق مع قسم تقنية المعلومات بشأن تعزيز النظام ومتطلبات التقارير وإتاحة المستخدم وتحسين العمليات والدعم التشغيلي. </p><p>20. مراجعة وتقديم تقارير تشغيلية ومبيعات ومخزون ورضا العملاء ومالية دقيقة للإدارة وGeneral Motors ضمن الجداول الزمنية المحددة. </p><p>21. رصد مؤشرات أداء القسم وتوصية إجراءات لتحسين الفعالية التشغيلية ونتائج الأعمال.&nbsp;</p><p><b>• القيادة وإدارة الأشخاص</b> </p><p>22. قيادة وتوجيه وتطوير وتقييم المدراء والموظفين التابعين لضمان مستويات أداء ومشاركة عالية. </p><p>23. التأكد من تطابق متطلبات القوى العاملة وخطط الخلافة وتطوير الموظفين وبناء قدرات القوى العاملة والقدرات التنظيمية داخل قسم مبيعات التجزئة مع متطلبات الأعمال الحالية والمستقبلية. </p><p>•<b> التحسين المستمر</b> </p><p>24. تحديد وتنفيذ تحسينات تشغيلية لتعزيز إنتاجية المبيعات واستخدام المخزون وكفاءة تسليم المركبات وتجربة العملاء وربحية. </p><p>•<b> الامتثال وواجبات أخرى </b></p><p>25. ضمان الامتثال للصلاحيات المفوضة والضوابط الداخلية والمتطلبات القانونية وممارسات الأعمال الأخلاقية. </p><p>26. العمل وفق السياسات والمعايير المهنية المعتمدة. </p><p>27. الامتثال لسياسات وإجراءات التشغيل والالتزام/مكافحة غسل الأموال (AML) إذا كان应用ياً. </p><p>28. الامتثال بسياسات وإجراءات الصحة والسلامة والبيئة للحفاظ على بيئة عمل آمنة. </p><p>29. أداء واجبات أخرى ذات صلة كما تُكلف وبموجب الدور الوظيفي.&nbsp;</p><p><br></p><p><br></p> </div><h2 class=\"h5\">المهارات</h2> <div data-jb-field=\"skills\"><p><b>المؤهلات الأكاديمية: </b>درجة البكالوريوس في إدارة الأعمال أو التسويق أو الإدارة، أو مجال ذات صلة.&nbsp;</p><p><b>الشهادات المهنية: </b>يفضل شهادات مهنية في مبيعات السيارات والقيادة وتجربة العملاء أو الإدارة ذات الصلة.&nbsp;</p><p><b>الخبرة العملية: </b></p><p>•&nbsp;لا تقل عن 12 عامًا من الخبرة في عمليات مبيعات السيارات.&nbsp;</p><p>•&nbsp;لا تقل عن 7 سنوات في دور إداري رفيع ضمن مبيعات التجزئة للسيارات.</p><p>•&nbsp;خبرة في التعامل مع المدرسين/المورّدين الأصليين للسيارات وصناعتها ومبيعات التجزئة. </p><p>•&nbsp;خبرة في إدارة الميزانيات وتخطيط المخزون وتجربة العملاء وقيادة الفريق.&nbsp;</p><p><br></p><p><b>المتطلبات الصحية والسلامة والبيئة:</b></p><p><b>&nbsp;</b>الامتثال لجميع سياسات وإجراءات الصحة والسلامة والبيئة (HSE) المعمول بها والترويج لبيئة عمل آمنة.&nbsp;</p></div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><b><u>الوظيفة:</u> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></p><p>المسؤول عن ضبط ومراقبة أنظمة ضمان الجودة ومراقبة الجودة (QA/QC) عبر جميع الوحدات التشغيلية والمكتب الرئيسي. يضمن الدور امتثال منتجات الغذاء والعمليات والمرافق والوثائق لمعايير الشركة، ولوائح سلامة الغذاء، ومتطلبات العملاء وأنظمة إدارة الجودة المعمول بها. هذا المنصب يعمل كحلقة وصل رئيسية بين العمليات والإنتاج والمشتريات والإدارة لتعزيز التحسين المستمر في جودة الغذاء وسلامته.</p><p><br></p><p><b><u>المهام والمسؤوليات الأساسية تشمل ولكن لا تقتصر على:</u></b></p><p><b>إدارة ضمان الجودة وسلامة الغذاء</b></p><ul><li>تنفيذ وصيانة وتحسين مستمر لنظام إدارة الجودة (QMS) ونظام إدارة سلامة الغذاء (FSMS) في الشركة.</li><li>التأكد من الامتثال لـ HACCP وGMP وGHP ولوائح سلامة الغذاء ومعايير الجودة الخاصة بالشركة.</li><li>تطوير ومراجعة وتحديث إجراءات الجودة وتعليمات العمل والسياسات والسجلات.</li><li>مراقبة فعالية برامج السلامة وجودة الغذاء في جميع المواقع التشغيلية.</li></ul><p><b>عمليات مراقبة الجودة</b></p><ul><li>الإشراف على عمليات فحص المنتجات ومراقبة العمليات وأنشطة التحقق من الجودة.</li><li>التأكد من أن المواد الخام ومواد التغليف والمنتجات النهائية تفي بالمواصفات المحددة.</li><li>مراجعة والتحقق من سجلات مراقبة الجودة وتقارير الفحص ونتائج الاختبارات.</li><li>التحقيق في مسائل الجودة وتنفيذ إجراءات التصحيح والوقاية (CAPA).</li></ul><p><b>مسؤوليات المكتب الرئيسي</b></p><ul><li>الحفاظ على الوثائق والدفاتر المركزية لضمان الجودة ومراقبتها.</li><li>إعداد تقارير الجودة ولوحات KPI وعروض مراجعة الإدارة.</li><li>تنسيق الاتصالات المتعلقة بالجودة بين المكتب الرئيسي والمواقع التشغيلية.</li><li>متابعة حالة الامتثال والمتابعة بشأن إجراءات التصحيح في جميع الفروع أو المرافق.</li><li>دعم الإدارة في تطوير أهداف الجودة ومبادرات التحسين.</li></ul><p><b>التدقيق والامتثال</b></p><ul><li>تخطيط وإجراء تدقيقات داخلية للجودة وسلامة الغذاء.</li><li>المساعدة في عمليات التفتيش التنظيمية والتدقيقات من قبل العملاء وتدقيقات الشهادات من طرف ثالث.</li><li>ضمان إغلاق نتائج التدقيق وعدم المطابقة في الوقت المناسب.</li><li>مراقبة الامتثال للوائح الغذاء المحلية ومتطلبات الشهادة.</li></ul><p><b>التدريب والتطوير</b></p><ul><li>إجراء تدريبات الجودة وسلامة الغذاء للموظفين.</li><li>تعزيز الوعي بالنظافة والصحة والسلامة وجودة الغذاء والمعايير.</li><li>توجيه فرق التشغيل حول أفضل الممارسات ومتطلبات الامتثال.</li></ul><p><b>إدارة جودة الموردين</b></p><ul><li>المساعدة في تقييم الموردين وعملية الاعتماد.</li><li>مراقبة أداء الموردين والامتثال للجودة.</li><li>التحقيق في مسائل الجودة المرتبطة بالموردين وتنسيق الإجراءات التصحيحية.</li></ul><p><b>التحسين المستمر</b></p><ul><li>تحليل اتجاهات الجودة والشكاوى ونتائج التدقيق والبيانات غير المطابقة.</li><li>توصية بتحسينات العمليات لتعزيز جودة المنتج وسلامة الغذاء والكفاءة التشغيلية.</li><li>المشاركة في تطوير منتجات جديدة وأنشطة تحقق العمليات حسب الحاجة.</li><li>السفر إقليمياً حسب الحاجة لإجراء التدقيقات وضمان التوحيد عبر جميع المواقع.</li><li>أداء أي مهام إضافية يكلف بها المدير المباشر.</li></ul><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> </div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"><p><b><u>المهارات:</u></b></p><ul><li>مهارات تحليلية قوية وقدرة على حل المشكلات.</li><li>اتصالات كتابة تقارير وتواصل ممتازة.</li><li>مهارات القيادة وتنسيق الفريق.</li><li>الانتباه للتفاصيل ومهارات تنظيمية.</li><li>القدرة على العمل بشكل مستقل وإدارة أولويات متعددة.</li><li>معرفة بتصنيع الغذاء والتموين وعمليات الغذاء بالتجزئة أو عمليات المطبخ المركزي (حسب التطبيق).</li></ul><p><br></p><p><b><u>المؤهلات:</u></b></p><ul><li>درجة البكالوريوس في علوم الأغذية، تكنولوجيا الغذاء، الميكروبيولوجيا، إدارة الجودة، أو مجال ذو صلة.</li><li>خبرة 3–5 سنوات على الأقل في QA/QC ضمن صناعة الغذاء.</li><li>معرفة قوية بـ HACCP وGMP وGHP وISO 22000 ولوائح سلامة الغذاء.</li><li>الخبرة في إجراء التدقيقات الداخلية وإدارة إجراءات التصحيح.</li><li>الكفاءة في تطبيقات Microsoft Office وأنظمة وثائق الجودة.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are working on a Senior Womenswear Fashion Designer on behalf of a leading international fashion retail business based in Kuwait. This is an exciting opportunity to join a design-led organisation that continues to invest heavily in product innovation, brand development and international growth. Working as part of an established creative team, the successful candidate will play a central role in shaping seasonal womenswear collections for a broad and discerning customer base . THE POSITION WILL REQUIRE RELOCATION TO KUWAIT</p><p>The Role</p><p>The Senior Fashion Designer will be responsible for developing commercially successful collections from concept through to final product, combining strong creative vision with an in-depth understanding of customer trends and market dynamics. Working closely with buying, merchandising and sourcing teams, you will ensure collections are delivered on time, within budget and in line with the overall brand direction .</p><p>Key Responsibilities</p><ul><li>Design and develop seasonal womenswear collections across multiple product categories.</li><li>Research global fashion, consumer and lifestyle trends to identify new opportunities.</li><li>Produce mood boards, colour palettes, fabric selections and design concepts.</li><li>Collaborate closely with buying, technical and production teams throughout the product development cycle.</li><li>Work with suppliers and manufacturers to ensure design integrity and quality standards are maintained.</li><li>Attend fit sessions, review samples and oversee collection refinement through to final sign-off.</li><li>Support the development of a strong and differentiated product identity aligned to the brand strategy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience as a Senior Fashion Designer within a premium or high-volume fashion retail environment.</li><li>Recent experience with an internationally recognised retailer.</li><li>Strong understanding of womenswear product development, fabric sourcing and commercial design.</li><li>A creative eye combined with excellent technical and product development capabilities.</li><li>Ability to balance innovation with commercial awareness and customer insight.</li><li>Confident communicator, capable of working effectively across international teams and supplier networks.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Amaken is seeking to hire an Assistant Store Manager for a fast casual franchise brand based in Kuwait.</p><p><br></p><p>The successful candidate will be responsible for supporting the overall management of daily store operations, leading and developing store teams, and ensuring the delivery of an exceptional guest experience.</p><p>The ideal candidate should be certified across all operational stations and capable of ensuring consistent adherence to company policies, procedures, and service standards.</p><p><br></p><p><b>Key Responsibilities:</b></p><p>• Manage and oversee day-to-day store operations to ensure smooth and efficient business performance.</p><p>• Deliver exceptional customer service by maintaining high hospitality and guest satisfaction standards.</p><p>• Ensure accurate and efficient preparation and sale of products while meeting established speed of service and food safety requirements.</p><p>• Supervise, coach, and develop team members and shift coordinators across operational stations, products, processes, and company policies.</p><p>• Motivate and support the store team while assisting in both front-of-house and back-of-house operations.</p><p>• Support the Store Manager in overseeing assigned shifts and maintaining operational continuity.</p><p>• Monitor compliance with brand standards and ensure consistent execution across all areas of the store.</p><p>• Contribute to achieving profitability targets by monitoring operational controls and implementing corrective actions when required.</p><p>• Train and coach team members on brand standards, corporate policies, operational procedures, and guest-focused initiatives.</p><p>• Escalate employee relations matters, operational deviations, and customer concerns to the Store Manager while recommending appropriate actions.</p><p>• Ensure proper security procedures are implemented to safeguard employees, guests, and company assets.</p><p>• Enforce food safety regulations, sanitation practices, cleanliness standards, and maintenance procedures for kitchen and dining areas.</p><p>• Address customer complaints and requests professionally, efficiently, and courteously.</p><p>• Ensure compliance with cash handling, inventory management, and other operational procedures in accordance with brand standards.</p><p>• Perform additional duties as assigned by management.</p><p><br></p><p><b>Qualifications:</b></p><p>• Minimum 6 years of relevant experience in fast casual restaurant operations or a similar hospitality environment.</p><p>• Previous experience in the Food &amp; Beverage (F&amp;B) is preferred.</p><p>• Strong leadership, team management, and staff development capabilities.</p><p>• Knowledge of operational controls, inventory management, food safety, and customer service best practices.</p><p>• Computer literate with proficiency in standard business and operational systems.</p><p>• Bachelor’s degree in Business Administration, Hospitality Management, or a related field is preferred; equivalent professional qualifications will also be considered.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Minimum 6 years of relevant experience in fast casual restaurant operations or a similar hospitality environment.</li><li>Previous experience in the Food &amp; Beverage (F&amp;B) is preferred.</li><li>Strong leadership, team management, and staff development capabilities.</li><li>Knowledge of operational controls, inventory management, food safety, and customer service best practices.</li><li>Computer literate with proficiency in standard business and operational systems.</li><li>Bachelor s degree in Business Administration, Hospitality Management, or a related field is preferred; equivalent professional qualifications will also be considered.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>We are seeking a dynamic and customer-focused CRM &amp; Customer Experience Manager to lead customer relationship management initiatives and drive service excellence across the organization. Responsible for developing CRM strategies, enhancing customer satisfaction, strengthening customer loyalty, and utilizing customer data analytics to support business growth. This role requires strong leadership skills, analytical capabilities, and a thorough understanding of automotive sales, service, and aftersales operations<b>.</b></p><p><b>&nbsp;</b></p><p><b>Key Responsibilities:</b></p><ul><li>Design, implement, and manage CRM systems to capture, analyze, and leverage customer data effectively.</li><li>Develop and maintain customer care policies and procedures in line with automotive industry best practices.</li><li>Lead customer service teams and ensure prompt resolution of customer inquiries, complaints, and service requests.</li><li>Collaborate with Sales and Aftersales departments to improve customer engagement, retention, and overall customer experience.</li><li>Monitor customer satisfaction metrics, including CSI and NPS, and implement initiatives to improve performance.</li><li>Analyze customer data and trends to provide actionable insights that support business decisions and customer retention strategies.</li><li>Train, coach, and mentor staff on CRM systems, customer service standards, and service excellence practices.</li><li>Manage customer loyalty programs, service reminder campaigns, and personalized customer communication initiatives.</li><li>Prepare and present regular reports on customer feedback, satisfaction levels, trends, and departmental performance.</li><li>Ensure compliance with company policies, manufacturer standards, and applicable industry regulations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's Degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in CRM management and customer service leadership, preferably within the automotive industry.</li><li>Strong understanding of automotive sales, service, and aftersales operations.</li><li>Proficiency in CRM software and customer analytics tools.</li><li>Analytical ability to interpret customer data &amp; drive actionable insights</li><li>Excellent communication, leadership, and problem-solving abilities.</li><li>Customer-centric mindset with a passion for delivering exceptional customer experiences.</li><li>Strong organizational and project management skills.</li><li>Ability to effectively manage cross-functional teams and build strong stakeholder relationships.</li><li>Excellent negotiation, conflict resolution, and decision-making capabilities.</li><li>Arab nationals only</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>The Team</u></strong></p><br><br> <p>Deliveroo is on a mission to be the definitive food company. We want to be the platform customers turn to whenever they think about food, grocery, and retail convenience. As part of our continued growth in New Verticals (ODG &amp; Retail), we are focused on improving catalogue quality, assortment discoverability, and customer experience across the Kuwait market.<br>Kuwait remains one of Deliveroo’s key strategic markets within the region, with significant opportunities across grocery, retail, pharmacy, and specialist categories. As we continue to scale selection and improve our customer proposition, strong catalogue management plays a critical role in driving conversion, basket size, and operational excellence.<br>This role will be based in Kuwait and will work closely with the Commercial, Operations, and central DSC (Delivery Support Centre) teams.</p><br><br> <p><strong><u>The Role</u></strong></p><br><br> <p>As a Catalogue Management Specialist, you will be responsible for improving and maintaining a high-quality catalogue experience across Deliveroo Kuwait’s Grocery and Retail partners. You will focus on catalogue completeness, category structure, menu optimisation, and customer experience enhancement to ensure catalogues are accurate, standardised, and conversion-ready.</p><br><br> <p>You will work closely with Account Managers and DSC teams to support assortment optimisation, discoverability, and merchandising initiatives while helping establish scalable catalogue standards across the market.</p><br><br> <p><strong><u>Responsibilities</u></strong></p><br><br> <ul> <li> <p>Curate and optimise partner catalogues to ensure menus are complete, accurate, standardised, and conversion-ready.</p><br><br> </li> <li> <p>Maintain catalogue quality across Grocery &amp; Retail partners, including:</p><br><br> <ul> <li> <p>Item names (English &amp; Arabic)</p><br><br> </li> <li> <p>Descriptions (English &amp; Arabic)</p><br><br> </li> <li> <p>Images</p><br><br> </li> <li> <p>Categories</p><br><br> </li> <li> <p>Barcodes / PLUs</p><br><br> </li> </ul> </li> <li> <p>Build and maintain category structures, including:</p><br><br> <ul> <li> <p>Shop by Aisle / NGM structures</p><br><br> </li> <li> <p>Explore categories</p><br><br> </li> <li> <p>Seasonal and campaign collections</p><br><br> </li> <li> <p>Best-seller merchandising</p><br><br> </li> </ul> </li> <li> <p>Standardise category naming, imagery, and tagging across similar business modules (e.g. pharmacies, supermarkets, cosmetics, electronics).</p><br><br> </li> <li> <p>Support assortment optimisation and product discoverability to improve customer experience and conversion.</p><br><br> </li> <li> <p>Lead end-to-end catalogue creation for selected key strategic partners and launches.</p><br><br> </li> <li> <p>Partner closely with Account Managers to identify catalogue gaps, menu inconsistencies, and merchandising opportunities.</p><br><br> </li> <li> <p>Build and maintain catalogue databases and trackers to improve visibility, reporting, and scalability.</p><br><br> </li> <li> <p>Support ongoing catalogue clean-up and optimisation initiatives across the Kuwait market.</p><br><br> </li> <li> <p>Provide catalogue expertise and guidance for complex or exceptional cases requiring advanced catalogue knowledge.</p><br><br> <p><strong><u>Scope Clarification</u></strong></p><br><br> <p>The Catalogue Management Specialist is responsible for catalogue quality, structure, and optimisation. The following operational execution tasks are handled by the DSC team and coordinated directly by Account Managers:</p><br><br> </li> <li> <p>Price &amp; stock updates</p><br><br> </li> <li> <p>Standard menu creation</p><br><br> </li> <li> <p>Item &amp; image uploads</p><br><br> </li> <li> <p>Promotions &amp; offers setup</p><br><br> </li> <li> <p>General menu fixes</p><br><br> </li> </ul> <p>The Catalogue Management Specialist may support on exceptional or complex catalogue-related cases where required.</p><br><br> <p><strong><u>Requirements</u></strong></p><br><br> <ul> <li> <p>1–3 years of experience in catalogue management, content operations, e-commerce, grocery, retail, or related fields.</p><br><br> </li> <li> <p>Strong proficiency in Excel or Google Sheets with the ability to manage and analyse large datasets.</p><br><br> </li> <li> <p>Strong attention to detail with a structured and process-oriented mindset.</p><br><br> </li> <li> <p>Understanding of catalogue structures, taxonomy, merchandising, or customer experience optimisation is highly preferred.</p><br><br> </li> <li> <p>Strong communication and stakeholder management skills.</p><br><br> </li> <li> <p>Ability to work cross-functionally in a fast-paced environment.</p><br><br> </li> <li> <p>Fluency in English required; Arabic is highly preferred.</p><br><br> </li> <li> <p>Experience working with grocery, retail, or marketplace catalogues is a strong advantage.</p><br><br> </li> </ul> <p><strong><u>Workplace &amp; Diversity</u></strong></p><br><br> <p>At Deliveroo, we know that people are at the heart of the business, and we prioritise their wellbeing and growth. We are committed to building an inclusive environment that reflects the diversity of the communities we serve.</p><br><br> <p>We believe a great workplace is one where everyone can contribute, grow, and succeed regardless of background, identity, or experience. All you need is passion, ownership, and the drive to help shape one of the fastest-growing businesses in the region.</p><br><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: Director of Global Excellence and Benchmarking &nbsp;</span></p><br> <p><span>Classification:</span> Senior Administrative and Academic Leadership- Director Level<br><span>Reports To:</span> President <br><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p><br> <p>AIU is executing its RISE Strategy 2026–2030, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda.</p><br> <p>For more information, visit: www.aiu.edu.kw<br></p><br> <p><span>Department Profile</span></p><br> <p>The Office of Global Excellence and Benchmarking is a newly established function reporting directly to the President. It serves as AIU's strategic intelligence unit, transforming institutional data into rankings entries, competitive intelligence into positioning decisions, and benchmarking evidence into actionable improvement plans. The Office works in close partnership with the Institutional Research (IR) Office, the Accreditation &amp; Institutional Effectiveness Office, the AVP Research &amp; Innovation, and the Vice President for Academic Affairs.</p><br> <p>This office is AIU's external face to the global higher education community, responsible for ensuring that AIU's institutional quality is visible, accurately measured, and credibly communicated to every ranking body, benchmark framework, and peer institution that matters to AIU's reputation and competitive position.</p><br> <p><span>Scope of Work:</span></p><br> <p>The Director of Global Excellence and Benchmarking is responsible for designing, implementing, and managing AIU's comprehensive strategy for international university rankings and institutional benchmarking. This is a hands-on, data-intensive, externally-facing role that requires deep technical knowledge of ranking methodologies, the analytical rigor to translate raw institutional data into ranking submissions, and the strategic vision to identify where AIU can achieve measurable improvement across ranking indicators.</p><br> <p>The role encompasses three interconnected domains:</p><br> <ol> <li>Rankings Strategy &amp; Submission: Lead all data submissions to QS, THE, Webometrics, UI GreenMetric, and other ranking bodies, with full technical mastery of each agency's methodology, data definitions, and submission portals.</li> <li>Institutional Benchmarking: Systematically benchmark AIU's performance against Kuwait and regional peer institutions, and global aspirational peers, producing actionable competitive intelligence for the President.</li> <li>Reputation &amp; Visibility: Build AIU's academic reputation through strategic visibility, Scopus profile management, Webometrics optimisation, academic survey response coordination, and employer survey engagement for ranking systems reputation scores.</li> </ol> <p><span>Key Responsibilities:</span></p><br> <p><span>Rankings Strategy and Data Submission</span></p><br> <ul> <li>Develop and maintain AIU's annual Rankings Action Plan, a structured, data-driven roadmap for improving position across all active and target ranking systems, updated each October for Board review</li> <li>Manage all data submissions to QS World University Rankings, QS Stars, Times Higher Education (THE) World and Impact Rankings, Webometrics Ranking of World Universities, and UI GreenMetric, ensuring submissions are complete, accurate, and filed before agency deadlines</li> <li>Maintain detailed, up-to-date knowledge of the methodology, data definitions, indicators, and weighting of every active ranking system in AIU's portfolio; monitor changes to methodology and adjust data strategy accordingly</li> <li>Build and maintain the AIU Rankings Data Repository, the single authoritative source of record for all data submitted to external ranking agencies, maintained in a format that enables year-on-year comparison and audit</li> <li>Coordinate with the Institutional Research Office, Registrar, Library, HR, and VP Academic Affairs to collect, verify, and validate all data elements required for ranking submissions</li> <li>Ensure that all data submitted to ranking agencies is accurate, reproducible, and consistent with data published on AIU's public website, no figure may be submitted to a ranking body that cannot be independently verified</li> </ul> <p><span>Institutional Benchmarking and Competitive Intelligence</span></p><br> <ul> <li>Design and implement an annual benchmarking programme comparing AIU's performance against defined peer groups across Kuwait, the GCC, and internationally, covering student outcomes, faculty productivity, research output, employability, and student-to-faculty ratios</li> <li>Produce the Annual Benchmarking Report for the President, a structured, visual, decision-ready analysis showing AIU's relative position, trajectory, and priority improvement areas</li> <li>Monitor peer institution rankings, accreditation status, programme offerings, and strategic developments, providing the President with quarterly competitive intelligence briefs</li> <li>Identify the specific ranking indicators where AIU has the highest potential for near-term improvement and develop targeted action plans in coordination with the relevant VP or Dean</li> <li>Represent AIU's position accurately in all external comparisons and marketing materials, ensuring no benchmarking claim is made without verified, methodologically sound data</li> </ul> <p><span>Academic Reputation and Visibility</span></p><br> <ul> <li>Lead AIU's response to the QS and THE academic reputation surveys, coordinating with the President, VPAA, and Deans to identify and engage Kuwaiti, GCC, and international academics who are familiar with AIU's work</li> <li>Lead AIU's response to the QS employer reputation survey, working with VP Engagement &amp; External Relations and Career Services to engage Kuwait and GCC employers who hire AIU graduates</li> <li>Manage and continuously improve AIU's Webometrics profile, overseeing institutional web presence, digital publication of research outputs, and online visibility of faculty and research activity</li> <li>Work with the AVP Research &amp; Innovation to ensure all AIU research publications are indexed in Scopus and Web of Science under the correct institutional affiliation, preventing data loss that would otherwise cost AIU citation metrics</li> <li>Manage AIU's institutional profiles on all ranking agency platforms, QS Top Universities, THE World University Rankings, Scopus Institutions, Google Scholar, keeping information current and complete<br></li> </ul> <p><span>Strategy Alignment and Internal Reporting</span></p><br> <ul> <li>Serve as the primary point of contact between AIU and all ranking agencies, maintaining professional relationships with QS, THE, and Webometrics account managers</li> <li>Present the Annual Rankings Progress Report to the Board of Trustees alongside the RISE Strategy KPI review, demonstrating measurable movement on ranking indicators</li> <li>Advise the President, VPAA, and Deans on the ranking implications of institutional decisions, including faculty hiring, research investment, program development, and student recruitment strategy</li> <li>Coordinate with the Accreditation Liaison Officer to ensure that ranking data submissions are consistent with WSCUC self-study data, no gap or contradiction between accreditation and ranking evidence</li> <li>Contribute to the Annual Institutional Effectiveness Report the rankings and benchmarking.</li> <li>Train and brief faculty, administrators, and Deans on ranking methodologies, what each indicator measures, and what faculty behavior, particularly in research and publication directly affects AIU's ranking position</li> </ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li>Terminal degree (PhD or equivalent doctorate) from an accredited institution, preferably in higher education management, educational measurement, data science, institutional research, information science, or a related field</li> <li>Master's degree holders with exceptional and directly relevant ranking agency experience may be considered at the discretion of the President</li> </ul> <p><span>Experience</span></p><br> <ul> <li>Minimum five (5) years of progressive experience in higher education, with a demonstrable track record in institutional research, rankings management, or data analytics in a university context</li> <li>Directly demonstrated experience submitting data to at least two of the following ranking agencies: QS World University Rankings, Times Higher Education Rankings, Webometrics, or UI GreenMetric, applications must specify which agencies and provide verifiable submission history</li> <li>Experience in competitive benchmarking and peer analysis in an academic or strategic planning context</li> <li>Experience working with senior academic leadership, President, Provost, or equivalent, and presenting data-driven findings to Board-level audiences</li> </ul> <p><span>Technical Knowledge</span></p><br> <ul> <li>Deep, current knowledge of QS, THE, Webometrics, and UI GreenMetric ranking methodologies, including indicator definitions, data sources, weighting systems, and common submission errors</li> <li>Proficiency with bibliometric and citation databases: Scopus, Web of Science, and Google Scholar, ability to extract, verify, and analyse institutional publication and citation data</li> <li>Strong data analytics capability, experience with Excel, Power BI, Tableau, or equivalent tools; ability to build ranking dashboards and data visualisations for executive audiences</li> <li>Familiarity with Student Information Systems (SIS), LMS data extraction, and IPEDS-equivalent international data standards</li> <li>Knowledge of WSCUC or equivalent regional accreditation standards and the relationship between accreditation evidence and ranking indicators is a significant advantage</li> </ul> <p><span>Skills and Competencies</span></p><br> <ul> <li>Exceptional data integrity standards, this role requires someone who treats accuracy as non-negotiable: no figure submitted to a ranking body may be inaccurate, and no publicly stated benchmark may be unverified</li> <li>Excellent written and oral communication in English, ability to translate complex methodological data into clear, compelling narratives for Board members with no prior knowledge of ranking systems</li> <li>Strong project management capability, ability to manage multiple concurrent ranking submission timelines, each with fixed external deadlines</li> <li>Cultural awareness and professional sophistication appropriate to representing AIU to international ranking agencies and academic communities</li> <li>Arabic language proficiency is an advantage but is not required</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>Prior experience in a GCC university in a rankings, institutional research, or strategic planning role, familiarity with Kuwait's higher education regulatory context is a significant advantage</li> <li>Experience with QS Stars institutional rating system, which AIU is targeting in the near term</li> <li>Experience developing an institutional rankings strategy from a baseline position, candidates who have built a rankings programme at a new or young institution are particularly sought</li> <li>Published research or professional presentations on university rankings methodology, higher education data quality, or institutional benchmarking</li> <li>Familiarity with Kuwait Vision 2035 and its implications for higher education quality and international competitiveness</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <ul> <li>A current curriculum vitae (CV)</li> <li>A cover letter (maximum 2 pages) explaining: (a) your experience submitting data to specific ranking agencies, name the agencies and describe your role; (b) a specific example of a benchmarking or ranking improvement you contributed to; and (c) why this role at AIU at this stage of its development is the right next step in your career</li> <li>Contact details for three professional referees at least one of whom supervised your ranking or institutional research work</li> </ul> <p>Applications are reviewed on a rolling basis until the position is filled. The University reserves the right to close the search at any time. Only shortlisted candidates will be contacted.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p>AIU is an equal opportunity employer committed to academic excellence, professional integrity,</p><br> <p>and the advancement of Kuwait as a regional center of knowledge and innovation.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hiring Restaurant Supervisor &amp; Restaurant Manager (male or female) for a restaurant in Kuwait</p><p>- 2-year contract</p><p>- Free joining ticket</p><p>- Free Ticket every 24 months</p><p>- Free Duty Meals</p><p>-Free Transportation</p><p>-Free Government Health insurance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-year contract</li><li>Free joining ticket</li><li>Free Ticket every 24 months</li><li>Free Duty Meals</li><li>Free Transportation</li><li>Free Government Health insurance</li></ul><p></p></section>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p>هذه وظيفة بدوام كامل وموقعها في الكويت، وتعتبر كمحرك التسويق الرقمي لمجموعتنا ككل، وستتبع مدير التسويق للمجموعة. ستملك الإعلانات المدفوعة وأداء الويب والتحليلات وإدارة علاقات العملاء عبر:</p><p>ترابو في الكويت، الإمارات العربية المتحدة، وعمان</p><p>هذه وظيفة تطبيقية لشخص يرغب فعلاً في بناء الحملات، لا مجرد الإشراف عليها. ستعمل عن كثب مع قادة العلامة التجارية في كل سوق مع امتلاك الوظيفة الرقمية على مستوى المجموعة.</p><p>ما ستقوم به</p><ul><li>التخطيط وإطلاق وتحسين الحملات المدفوعة عبر Meta وGoogle وTikTok ومنصات ناشئة</li><li>امتلاك تقارير الأداء عبر جميع العلامات والأسواق، بما في ذلك تقارير أسبوعية وشهرية للقيادة</li><li>إدارة بنية التتبع بما في ذلك Meta Pixel وConversions API وGA4 وGoogle Tag Manager</li><li>امتلاك تحسين معدل التحويل على مواقعنا الإلكترونية</li><li>بناء وتنفيذ حملات إدارة علاقات العملاء والتسويق عبر البريد الإلكتروني لدفع الزيارات المتكررة</li><li>إدارة ميزانيات وتأثير المؤثرين وحملات المقايضة وتتبع العائد على الاستثمار</li><li>التنسيق مع كبار التنفيذيين في العلامة التجارية بشأن موجزات الحملات والمتطلبات الإبداعية وجداول الإطلاق</li><li>مواكبة اتجاهات التسويق الرقمي عبر قطاعات الترفيه العائلي والترفيه في دول مجلس التعاون الخليجي</li></ul><p><br></p> </div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"><p>ما الذي نبحث عنه</p><ul><li>من 3 إلى 5 سنوات خبرة في التسويق الرقمي، ويفضل في التجزئة أو الأغذية والمشروبات أو الترفيه أو التجارة الإلكترونية</li><li>سجل حافل في تشغيل الحملات المدفوعة على Meta وGoogle بميزانيات تستطيع الحديث عنها</li><li>ذهن تحليلي قوي مع خبرة عملية في GA4 وMeta Ads Manager</li><li>الراحة مع الإعدادات التقنية بما في ذلك تنفيذ البيكسل، وتتبع التحويل، والعمل الأساسي في GTM</li><li>خبرة في التسويق في أسواق مجلس التعاون الخليجي، وفهم سلوك المستهلك في الكويت والإمارات أو عمان</li><li>تواصل ممتاز باللغة الإنجليزية، العربية ميزة قوية</li><li>مبادِر ذاتي يمكنه إدارة علامات تجارية وأسواق متعددة</li><li>خبرة باستخدام أدوات الذكاء الاصطناعي لسيناريوهات العمل التسويقي</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About IKEA Kuwait</strong></p><br><p>IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.</p><br><p>IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.</p><br><p><strong>Who we are and how we work</strong></p><br><p>We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.</p><br><p>In IKEA, every job is different, and every day is different. Are you up to the challenge to join&nbsp;our dynamic and creative work environment?</p><br><br>Job Description<br><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience.</p><br><ul><li>Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process.</li><li>Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability.</li><li>Provide accurate, relevant and user-friendly business information for effective decision-making.</li><li>Analyze business information and identifying business opportunities.</li><li>Be an active business partner and contribute to business development initiatives.</li><li>Establish follow-up mechanisms for projects.</li><li>Work with other functions to assure the alignment of business information.</li><li>Secure the business steering process works well in the store and that the store management is working towards agreed upon goals.</li><li>Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning.</li><li>Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.</li><li>Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals.</li><li>Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.</li><li>Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance.</li><li>Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs).</li><li>Take responsibility to summarize and communicate our Financial Goals (including P&amp;L) to ensure that they are agreed, communicated and clearly understood by everyone.</li><li>Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated.</li><li>Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals.</li><li>Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated.</li><li>Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals.</li><li>Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure.</li><li>Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material &amp; Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact.</li><li>Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers’ expectations, whilst securing our long-term profitability.</li><li>Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</li></ul><br>Qualifications<br><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years. Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><br><br> </div>

<h2 class="h5">وصف العمل</h2> <div class="t-break" data-jb-field="description"> <p>نحن نبحث عن مدير مستندات QA/QC م dedicated للانضمام إلى فريقنا الديناميكي في قطاع الصناعة الثقيلة والفلزات. هذا الدور محوري في ضمان أن عمليات الوثائق لدينا تلبي أعلى معايير الجودة والامتثال. كمدير مستندات QA/QC، ستمثل دوراً حاسماً في الحفاظ على سلامة وثائق ضمان الجودة ومراقبة الجودة، وهو أمر ضروري لنجاح عملياتنا والامتثال التنظيمي. ستكون جزءاً من منظمة ذات تفكير مستقبلي تقدر الدقة والاهتمام بالتفاصيل والتحسين المستمر.</p><p>في هذا المنصب، سيكون لديك الفرصة للعمل عن كثب مع مختلف الأقسام، مما يعزز فهمك للصناعة مع المساهمة في ثقافة التميز. نحن نولي تطوير الموظفين أولوية ونقدم برامج تدريب مصممة لتعزيز مهاراتك ومعرفتك في نظم إدارة الجودة ومراقبة الوثائق. ستُمنح القدرة على تحمل مسؤولياتك والمشاركة في مبادرات تدفع تحسين الجودة عبر مشاريعنا.</p><p>الانضمام إلى فريقنا يعني أن تصبح جزءاً من بيئة تعاونية تُقدر مساهماتك. نؤمن بخلق ثقافة من التواصل المفتوح والعمل الجماعي والابتكار. ومع نموك في دورك، ستحصل على فرصة لتحمل مسؤوليات أكبر وتقدم مسيرتك المهنية داخل المنظمة. إذا كان لديك شغف تجاه ضمان الجودة ومراقبة الوثائق وتحرص أن تحدث تأثيراً ملموساً في الصناعة الثقيلة، فنحن نشجعك على التقدم واتخاذ الخطوة التالية في مسيرتك المهنية.</p><p><b>المسؤوليات:</b></p><ol><li>إدارة وصيانة جميع وثائق QA/QC، والتأكد من أن جميع السجلات دقيقة ومحدثة ومتوافقة مع معايير الصناعة واللوائح.</li><li>التنسيق مع فرق المشروع لجمع الوثائق اللازمة، والتحقق من توثيق جميع عمليات ضمان الجودة بشكل مناسب ومتسق.</li><li>تنفيذ وصيانة إجراءات التحكم في الوثائق، وضمان أن جميع المستندات مُصنَّفة ومتتبعة وقابلة للوصول للمراجعات والتفتيشات.</li><li>إجراء مراجعات دورية للوثائق لتحديد أية اختلالات أو مجالات للتحسين، وتقديم التوصيات لتعزيز تدابير مراقبة الجودة.</li><li>المساعدة في إعداد تقارير الجودة والقياسات، وتحليل البيانات لتحديد الاتجاهات والمجالات التي تحتاج إلى اهتمام لمبادرات تحسين الجودة.</li><li>تسهيل جلسات تدريب لأعضاء الفريق حول عمليات التحكم في الوثائق ومعايير ضمان الجودة، تعزيز ثقافة التعلم المستمر.</li><li>التعاون مع فرق متعددة التخصصات لضمان تكامل أنظمة إدارة الجودة بفعالية في جميع العمليات التشغيلية.</li><li>دعم تطبيق إجراءات الإصلاح للإخفاقات غير المطابقة التي تم تحديدها أثناء التفتيشات أو التدقيقات، وضمان الحل في الوقت المناسب وتوثيقها.</li><li>العمل كحلقة وصل بين الفرق الداخلية وأصحاب المصلحة الخارجيين، وضمان وضوح التواصل بخصوص معايير الجودة ومتطلبات التوثيق.</li></ol> </div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"><ul><li>إتقان أنظمة إدارة الوثائق وبرامج إدارة الجودة.</li><li>اهتمام قوي بالتفاصيل مع مهارات تنظيم استثنائية.</li><li>مهارات اتصال شفهية وكتابية ممتازة للتعاون الفعّال.</li><li>معرفة بمعايير الصناعة واللوائح المتعلقة بضمان الجودة ومراقبتها.</li><li>القدرة على تحليل البيانات وتوليد تقارير مُستنِدة لرؤية لتحسين الجودة.</li><li>خبرة في تسهيل التدريب وورش العمل حول عمليات إدارة الجودة.</li><li>مهارات حل مشكلات قوية لمعالجة حالات التوثيق غير المطابقة والقضايا المتعلقة بالجودة.</li></ul></div>

<section><p class="heading jdMain">الوصف الوظيفي</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>يدير وظائف وكفاءة مجموعة من أجهزة الكمبيوتر التي تعمل بنظام تشغيل واحد أو أكثر</p><p>يساعد في الدعم الفني routine في إدارة الشبكات والبرمجيات والمكونات والتكوينات والهندسات</p><p>يساعد في استكشاف أخطاء أجهزة وبرمجيات النظام</p><p>يساعد في ضمان أن أداء وأمن أجهزة الحاسب يتوافق مع احتياجات مستخدعي الشبكة</p><p>يحافظ على سير العمل بأنظمة كمبيوتر المنظمة وهو مسؤول عن الصيانة والتكوين والتشغيل الموثوق لأنظمة الكمبيوتر، بما في ذلك إصلاح مشاكل الشبكة مع تحديث المعدات والبرمجيات</p><p>يساعد في عمليات تدقيق أساسية للأجهزة والبرمجيات لمحطات العمل والخوادم لضمان الامتثال للمعايير والسياسات وأدلّة التكوين المعتمدة</p></div></section><section><p class="heading">الملف المطلوب للمرشح</p><p class="paragraph"></p><ul><li>AA/AS، Azure Administrator، شهادة أمان مطلوبة</li><li>3+ سنوات من الخبرة ذات الصلة</li><li>مستوى متوسط في تحليل واستكشاف شبكات عسكرية</li><li>SECRET</li><li>يساعد في المراقبة وضبط الأنظمة لتحقيق مستويات أداء مثلى</li><li>مساعدة المستخدمين النهائيين في الاستخدام الصحيح للأجهزة والبرامج</li><li>مطلوب جنسية أمريكية - سري</li><li>يجب أن يفي بالمتطلبات الخاصة بشهادة DoW 8570.01-M أو كما هو مذكور في SPIN-C أو أمر المهمة الفردية. من المتوقع أن يمتلك المقاول، وليس محصوراً بما يلي من شهادات تكنولوجيا المعلومات: Security+ أو Microsoft Certified Solutions Associate (MCSA) Server أو ما يعادلها Cisco Certified Network Associate (CCNA)</li><li>يجب أن يمتلك مستوى متوسط من الخبرة في تصميم وصيانة وتشغيل الشبكات الصغيرة إلى المتوسطة. يجب أن تشمل هذه الخبرة إدارة حسابات المستخدمين في الشركات وإدارة خوادم البريد وخوادم الطباعة وخوادم الويب. خبرة في إدارة الأنظمة والمراقبة والصمود؛ إصلاح عتاد الخوادم وأجهزة الكمبيوتر الطرفية والمعدات الملحقة؛ تركيب البرمجيات وصيانتها ودعمها</li><li>خبرة في تحليل واستكشاف شبكات عسكرية بما في ذلك: Microsoft Enterprise Server 2008/2012 أو إصدار لاحق، أنظمة تشغيل Microsoft Windows، Microsoft Exchange 2010/2013 (أو إصدار لاحق) وغيرها من تطبيقات البريد (محلية وبعيدة)، Microsoft Active Directory 2008/2012 أو إصدار لاحق، خادم الشبكة، DHCP، DNS، WINS، ووحدات تحكم المجال، معدات خاصة بالموقع مذكورة في أمر المهمة</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Store Business Navigation and Operations (BNO) you use knowledge of IKEA and local market to work together with the store management team and BNO team, in an inspiring and supportive way. You work together to ensure that the store is steered towards growth, optimal performance and sustained long term profitability in line with the IKEA objectives and be a business partner in strategic and operational development, closely connected to the business and contributing to improved customer experience. Accountable for overall availability, quality of logistics and service operations while being an active partner in the store commercial and business planning process. Navigate the growth of IKEA retailing and steer the business towards sustained long-term profitability. Provide accurate, relevant and user-friendly business information for effective decision-making. Analyze business information and identifying business opportunities. Be an active business partner and contribute to business development initiatives. Establish follow-up mechanisms for projects. Work with other functions to assure the alignment of business information. Secure the business steering process works well in the store and that the store management is working towards agreed upon goals. Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning. Lead the store Business Plan process together with the store manager and management team and proactively working with local market data to understand people s life at home and our customers experience in our different touch points to provide relevant insight. Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders when setting goals. Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these. Provide a safe and secure environment for our customers, suppliers and co-workers. Secure implementation of relevant rules and guidelines in the areas of risk and compliance. Supporting the management team to create Actions Plans for their areas of responsibility. These are based on the store business plan, agreed goals and Key Performance Indicators (KPIs). Take responsibility to summarize and communicate our Financial Goals (including P&amp;L) to ensure that they are agreed, communicated and clearly understood by everyone. Proactively working to develop the Scenario Plans based on how we will take fast action if the performance is better or worse than planned. You ensure these scenarios are well documented, realistic and communicated. Driving the follow-up process to ensure we focus on delivering the business plan. You support your colleagues to achieve their goals. Responsible for co-coordinating and agreeing updated forecasts throughout the year. You ensure the Business navigation team at Service Office is updated. Responsible for securing that the costs are in line with goals and to highlight deviations and potentials, in order that we can take action to achieve our goals. Encourage your team and colleagues to discover even more effective and cost-conscious ways of working to make us quicker, leaner and simpler, and through this lower our cost structure. Negotiate cost effective contracts with external service providers under your direct responsibility and support your colleagues to do the same, always using the tools and competence provided by Indirect Material &amp; Services (IMS). When you do this, you always consider the sustainability aspect and the environmental impact. Work with your colleagues to analyze benefits, costs and investments and develop business cases. You do this to ensure that we invest in projects that give a good return on investment, exceeding our customers expectations, whilst securing our long-term profitability. Communicate relevant business information and goals to managers and co-workers, in a way which engages and inspires them to create meaningful actions to achieve our agreed goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BSc or MSc in Finance or Business Controlling</li><li>Previous experience in a Business Controlling/commercial role with proven strong analytical and numerical skills</li><li>A thorough understanding of the profit and loss and key performance measurements that we use to plan, follow up and steer the business</li><li>Proven record of consistently meeting agreed budgets and goals and working on plans over a number of years.</li><li>Setting and implementing action goals and providing clear direction and following up goals</li><li>Ability to develop knowledge of the national and global market and business conditions, and take commercial decisions based on this information</li><li>Ability to communicate confidently and clearly in English, both verbally and in writing</li><li>Experience of working in a fast-paced retail environment</li><li>Experience and interest in retailing and/or home furnishing</li><li>Experience of leading and managing a team preferably gained in retailing and/or sales</li><li>High level of proficiency in Microsoft Office applications (especially Excel)</li><li>Experience of adapting to different styles of working to get the best out of all the team (situational leadership)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> <strong>PURPOSE OF THE PROJECT</strong> </p> <p>We are seeking a seasoned banking professional to lead the growth and expansion of our Commercial Cards and B2B payments portfolio in Kuwait. The role will focus on driving corporate client acquisition, scaling cardable supplier payment opportunities, and strengthening the bank's position as a strategic partner for enterprise clients. The ideal candidate brings strong expertise in commercial cards, corporate banking, and payment solutions, with a proven track record in business development, portfolio growth, and stakeholder management.</p> <p> <strong>Core Responsibilities and Accountabilities:</strong> </p> <ul> <li>Drive growth of the commercial card's portfolio across large corporates and mid-market segments.</li> <li>Identify and unlock B2B supplier payment opportunities and increase card penetration.</li> <li>Develop and execute go-to-market strategies aligned with regional priorities.</li> <li>Manage relationships with corporate clients including MNCs and enterprises.</li> <li>Position the bank as a trusted advisor in supplier payments and working capital optimization.</li> <li>Support product development and commercial card solution launches.</li> <li>Collaborate with internal stakeholders across transaction banking, risk, and operations.</li> <li>Conduct market and competitor analysis to enhance offerings.</li> </ul> <p> <strong>Knowledge and Experience:</strong> </p> <ul> <li>12/18+ years of experience in corporate banking, payments, or commercial cards.</li> <li>Strong expertise in B2B payments and corporate client management.</li> <li>Proven track record in business development and revenue growth.</li> <li>Experience managing corporate portfolios and cross-functional teams. - Strong stakeholder management and communication skills.</li> </ul> <p> <strong>Key Competencies:</strong> </p> <ul> <li>Strategic thinking and commercial acumen</li> <li>Client relationship management</li> <li>Sales leadership and execution</li> <li>Product innovation and market development</li> <li>Data-driven decision making</li> </ul> <p> <strong>Mandatory Skills:</strong> </p> <ul> <li>Strong experience across the GCC banking markets.</li> <li>Previous experience within Banking, Digital Payment &amp; Card solutions, or the FinTech industry.</li> <li>Being able to work in a faced-paced matrix organisation.</li> <li>Excellent communication skills in English (written, verbal, and presentation); fluency in Arabic is an advantage. </li> </ul> <p> <strong>Preferred Skills:</strong> </p> <ul> <li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li> <li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li> <li>An understanding of regional regulations across financial services or payment networks.</li> </ul></div></section>