وظائف مطورين Git - محافظة العاصمة (الكويت) الكويت

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary We are looking for a skilled and experienced Automation QA Engineer to join our team in an onsite role. The ideal candidate should have strong expertise in Selenium Automation , API Testing using Postman , and test automation framework development. You will be responsible for ensuring software quality by designing, developing, and executing automated test solutions for web applications and APIs. Key Responsibilities Design, develop, and maintain robust automated test scripts using Selenium WebDriver . Develop and enhance automation frameworks following industry best practices. Execute automated regression, smoke, functional, integration, and end-to-end test suites. Perform comprehensive API testing using Postman , including creating collections, writing test scripts, validating responses, and automating API test execution. Collaborate with developers, business analysts, and product owners to understand requirements and define test strategies. Identify, log, track, and verify software defects using defect management tools. Integrate automated test suites into CI/CD pipelines to support continuous testing. Analyze test results, troubleshoot failures, and provide detailed reports. Participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Continuously improve automation coverage, framework stability, and testing processes. Required Skills &amp; Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 36 years of experience in Software Quality Assurance with a strong focus on Automation Testing. Hands-on experience with Selenium WebDriver is mandatory. Strong experience building and maintaining automation frameworks. Proficiency in Java (preferred) or Python for automation scripting. Strong experience with Postman for API testing , including REST APIs, request validation, environment management, collections, and automated API test execution. Experience with TestNG, JUnit, or similar testing frameworks. Good understanding of API concepts, JSON, REST, and HTTP methods. Experience with Git and version control systems. Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions. Working knowledge of SQL for database validation. Experience using defect tracking tools such as Jira or Azure DevOps. Strong understanding of SDLC, STLC, and Agile methodologies. Preferred Skills Experience with Selenium Grid or parallel test execution. Experience with Maven or Gradle build tools. Knowledge of Docker or cloud-based test execution environments. Exposure to performance testing tools such as JMeter. ISTQB certification is an advantage. Required Technical Skills Selenium WebDriver Automation Framework Development Java or Python Postman REST API Testing TestNG / JUnit Git Jenkins / Azure DevOps SQL Jira Work Location Onsite - KUWAIT Employment Type Full-time What We're Looking For Strong automation mindset with excellent problem-solving skills. Ability to independently design and execute automation solutions. Excellent communication and collaboration skills. Passion for delivering high-quality software through automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, or a related field. 36 years of experience in Software Quality Assurance with a strong focus on Automation Testing. Hands-on experience with Selenium WebDriver is mandatory. Strong experience building and maintaining automation frameworks. Proficiency in Java (preferred) or Python for automation scripting. Strong experience with Postman for API testing , including REST APIs, request validation, environment management, collections, and automated API test execution. Experience with TestNG, JUnit, or similar testing frameworks. Good understanding of API concepts, JSON, REST, and HTTP methods. Experience with Git and version control systems. Familiarity with CI/CD tools such as Jenkins, Azure DevOps, or GitHub Actions. Working knowledge of SQL for database validation. Experience using defect tracking tools such as Jira or Azure DevOps. Strong understanding of SDLC, STLC, and Agile methodologies. Preferred Skills Experience with Selenium Grid or parallel test execution. Experience with Maven or Gradle build tools. Knowledge of Docker or cloud-based test execution environments. Exposure to performance testing tools such as JMeter. ISTQB certification is an advantage. Required Technical Skills Selenium WebDriver Automation Framework Development Java or Python Postman REST API Testing TestNG / JUnit Git Jenkins / Azure DevOps SQL Jira What We're Looking For Strong automation mindset with excellent problem-solving skills. Ability to independently design and execute automation solutions. Excellent communication and collaboration skills. Passion for delivering high-quality software through automation.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role</b> Al Mulla Exchange is seeking an experienced technology leader to head its Information Technology function and drive enterprise-wide digital transformation initiatives. The Head of Department IT will be responsible for defining and executing the organization's technology strategy, strengthening cybersecurity and operational resilience, modernizing technology platforms, and ensuring technology remains a strategic business enabler. The role will lead a multidisciplinary technology team of 60+ professionals across Kuwait, India, Egypt, and other locations. In addition, the incumbent will provide technology leadership and support across multiple subsidiaries and affiliated entities, driving standardization, innovation, and the alignment of technology initiatives with the broader strategic objectives of the Company.</p><p><b>Key Responsibilities</b></p><p><b>Technology Strategy &amp; Leadership</b></p><ul><li>Develop and execute the organization's long-term technology vision and roadmap aligned with corporate strategy.</li><li>Advise executive leadership on technology investments, digital innovation, cybersecurity, and emerging industry trends.</li><li>Build technology capabilities that support future business growth, scalability, operational efficiency, and customer experience.</li><li>Drive continuous innovation through the adoption of AI, Machine Learning, Intelligent Automation, Cloud, APIs, Data Analytics, and emerging technologies.</li></ul><p><b>Digital Transformation</b></p><ul><li>Lead enterprise-wide digital transformation initiatives across customer channels, business operations, compliance, treasury, and support functions.</li><li>Drive modernization of enterprise applications and technology platforms.</li><li>Enhance customer experience across Branch, Mobile, Web, Kiosk, and digital ecosystems.</li><li>Champion agile delivery methodologies and continuous improvement.</li></ul><p><b>Technology Delivery</b></p><ul><li>Oversee the successful execution of strategic IT programs and enterprise projects.</li><li>Ensure timely delivery of high-quality technology solutions while maintaining operational stability.</li><li>Establish robust governance, architecture standards, and software development best practices.</li><li>Lead enterprise application development and system integration initiatives.</li></ul><p><b>IT Operations &amp; Infrastructure</b></p><ul><li>Ensure high availability, scalability, security, and performance of enterprise infrastructure.</li><li>Lead infrastructure modernization, cloud adoption, disaster recovery, business continuity, and capacity planning.</li><li>Oversee IT Service Management (ITSM), helpdesk operations, asset management, and production support.</li></ul><p><b>Information Security &amp; Risk</b></p><ul><li>Ensure compliance with regulatory requirements, cybersecurity standards, and internal governance policies.</li><li>Strengthen information security frameworks and operational resilience.</li><li>Collaborate with risk, compliance, audit, and business stakeholders to maintain secure technology environments.</li></ul><p><b>Enterprise Integrations</b></p><ul><li>Lead API strategy and integration with banks, payment gateways, remittance partners, fintech platforms, AML systems, and third-party providers.</li><li>Ensure secure, scalable, and high-performing integration architecture.</li></ul><p><b>People Leadership</b></p><ul><li>Inspire, mentor, and develop a high-performing technology organization.</li><li>Build future leadership capabilities and succession plans.</li><li>Foster a culture of innovation, accountability, collaboration, and continuous learning.</li><li>Identify talent gaps and lead recruitment of world-class technology professionals.</li></ul><p><b>Vendor &amp; Financial Management</b></p><ul><li>Own the IT budget and technology investment strategy.</li><li>Build strategic partnerships with technology vendors and service providers.</li><li>Drive cost optimization while maintaining service excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate is an accomplished technology executive with a strong record of leading enterprise technology organizations within the banking, financial services, payments, fintech, or remittance industry. You possess a strategic mindset, excellent business acumen, and the ability to translate technology into measurable business value. You thrive in complex, fast-paced environments and have successfully led large-scale digital transformation initiatives while managing geographically distributed teams.</p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Master's degree (MBA, MIS, or equivalent) is preferred.</li><li>15+ years of progressive IT leadership experience. Minimum 8 years in senior leadership roles managing enterprise technology functions.</li><li>Demonstrated experience within Banking, Financial Services, FinTech, Payments, or Remittance industries.</li><li>Proven success in leading enterprise-scale digital transformation initiatives.</li><li>Strong expertise in enterprise architecture, software engineering, cloud technologies, cybersecurity, API integration, IT governance, and infrastructure management.</li><li>Experience managing large, multicultural teams across multiple geographies.</li><li>Professional certifications such as PMP, TOGAF, ITIL, CISSP, AWS/Azure, or equivalent will be an advantage.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>The mission</strong></p> <p>You are the digital heartbeat of Mama — ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems.</p> <p>As our IT Coordinator, you’ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you’ll help establish, maintain, and optimise the systems that keep Mama running.</p> <p>Here’s what you’ll be responsible for:</p> <ul> <li><strong>Technology support champion</strong> – Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</li> <li><strong>Systems guardian</strong> – Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</li> <li><strong>Pre-opening IT support</strong> – Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town’s opening.</li> <li><strong>User experience partner</strong> – Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</li> <li><strong>Cybersecurity advocate</strong> – Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</li> <li><strong>Hardware and asset controller</strong> – Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</li> <li><strong>Vendor and support coordination</strong> – Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</li> <li><strong>Systems and application support</strong> – Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</li> <li><strong>Team player with curiosity</strong> – Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama’s vibrant and fast-paced environment.</li> </ul> <p>At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences — and you’ll help ensure Mama’s teams stay connected, supported, and ready to deliver unforgettable moments.</p> <h4>Qualifications</h4> <ul> <li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li> <li>Previous experience in IT support, help desk, system administration, or a similar role.</li> <li>Experience within a hotel, resort, or hospitality environment is advantageous.</li> <li>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</li> <li>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</li> <li>Experience with hospitality systems and applications is preferred.</li> <li>Proficiency in Microsoft Office applications and IT support tools.</li> <li>Strong technical troubleshooting and problem-solving skills.</li> <li>Excellent communication and customer service abilities.</li> <li>Strong organisational skills with attention to detail.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> <li>Commitment to maintaining data security, confidentiality, and operational reliability.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Job description:<br><br> Job Summary The role of an IT Lead - PMO is one that requires an understanding of project management, organizational leadership and communication skills. The individual’s primary goal is to ensure that all projects assigned, within Digital portfolio are being managed and delivered effectively. <br>This individual will have outstanding communication skills, strong analytical and problem-solving skills as well as a genuine passion for retail. Strong presentation skills are required, as well as the confidence to manage multiple stakeholders from business teams, IT teams, external vendors and delivery partners. <br> Job Responsibilities • Manage large technical projects, define project plans, set priorities, manage resources and report on process, progress and results<br>• Provide day-to-day planning, coordination, and project management across the entirety of the software development and deployment life cycle<br>• Act as an owner, be solution-focused, analytical and drive projects from initiation to success<br>• Provide the project team with direction and vision, motivate individuals to perform, provide feedback, recognize strengths and provide challenges<br>• This is a highly visible position that will partner heavily with multiple business and technology teams and interact at all levels of the company<br>• Work closely with the product management team in full synergy to ensure that large scale projects are delivered on time and up to expectations.<br> Candidate Requirements Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline. PMP, PRINCE2, or other recognized Project Management certification is preferred. Strong technical background with hands-on experience in software development and large-scale software systems. Minimum 5 years of experience leading complex, product-oriented technology projects. Proven experience managing large-scale projects involving multiple teams, stakeholders, and products. Strong analytical and problem-solving skills with the ability to make data-driven decisions. Proficiency in project management tools such as MS Project, Jira, Asana, or similar platforms. Experience working with SAP and/or other enterprise ERP systems. Good understanding of Agile delivery methodologies, including Scrum and Kanban. Demonstrated ability to manage multiple priorities simultaneously while delivering projects within agreed timelines. Strong planning skills with the ability to provide realistic effort estimates and drive project execution through to completion. Excellent stakeholder management, interpersonal, written, and verbal communication skills. Experience managing software vendors, implementation partners, and third-party service providers. Fluent in English, both written and spoken.

<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.</p><p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling s Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong></p><ul><li>Serve as the primary IT contact for Middle East operations, ensuring timely resolution of incidents, service requests, and escalations</li><li>Manage regional IT infrastructure, networks, end-user technology, field systems, and connectivity to support reliable business operations</li><li>Implement and maintain cybersecurity standards, access controls, software licensing compliance, and IT governance requirements</li><li>Lead relationships with vendors, telecommunications providers, and service partners while overseeing IT assets, procurement, and lifecycle management</li><li>Partner with business leaders and global IT teams to deliver technology projects, infrastructure upgrades, budgeting initiatives, and continuous service improvements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>THE MISSION You are the digital heartbeat of Mama ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems. As our IT Coordinator , you ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you ll help establish, maintain, and optimise the systems that keep Mama running. Here s what you ll be responsible for:</p><p><strong>Technology Support Champion</strong> Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</p><p><strong>Systems Guardian</strong> Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</p><p><strong>Pre-Opening IT Support</strong> Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town s opening.</p><p><strong>User Experience Partner</strong> Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</p><p><strong>Cybersecurity Advocate</strong> Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</p><p><strong>Hardware &amp; Asset Controller</strong> Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</p><p><strong>Vendor &amp; Support Coordination</strong> Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</p><p><strong>Systems &amp; Application Support</strong> Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</p><p><strong>Team Player with Curiosity</strong> Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama s vibrant and fast-paced environment. At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences and you ll help ensure Mama s teams stay connected, supported, and ready to deliver unforgettable moments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</p><p>Previous experience in IT Support, Help Desk, System Administration, or a similar role.</p><p>Experience within a hotel, resort, or hospitality environment is advantageous.</p><p>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</p><p>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</p><p>Experience with hospitality systems and applications is preferred.</p><p>Proficiency in Microsoft Office applications and IT support tools.</p><p>Strong technical troubleshooting and problem-solving skills.</p><p>Excellent communication and customer service abilities.</p><p>Strong organisational skills with attention to detail.</p><p>Ability to manage multiple priorities in a fast-paced environment.</p><p>Commitment to maintaining data security, confidentiality, and operational reliability.</p><p></p></section>

Classification: Institutional Support<br><br>Reports To: Technology Support Coordinator<br><br>Location: Saad Al Abdullah, Kuwait<br><br>About The American International University<br><br>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.<br><br>For more information, visit: www.aiu.edu.kw<br><br>Job Summary<br><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.<br><br>Role Impact<br><br>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.<br><br>Key Responsibilities<br><br>IT Support & Helpdesk Operations<br><br>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university. Install, configure, and set up new computer systems, hardware, and standard software images. Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner. Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (Service Desk Plus). Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS. Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting. Conduct IT orientation and onboarding support for new faculty and staff members. Test and validate software updates, patches, and application deployments prior to or following rollout. Printing Student and Staff ID Cards and granting necessary access. Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.<br><br>Classroom, Lab & Office Technology Support<br><br>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness. Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools. Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.<br><br>Academic Software & Lab Environment Support<br><br>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership. Provide operational support for academic software platforms used in teaching and learning environments. Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions. Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements. Support testing and validation of academic software updates prior to semester rollouts.<br><br>Endpoint Deployment & Asset Support<br><br>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems. Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment. Support ID card printing management systems and associated hardware as required.<br><br>User & System Administration<br><br>Assist with domain access, user account creation, and email registration under established procedures. Administer and maintain Active Directory accounts, group memberships, and basic permissions. Support Microsoft 365 user accounts, email configuration, and collaboration tools. Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting. Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.<br><br>Network & Infrastructure Support<br><br>Assist with basic network connectivity troubleshooting and performance-related issues. Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings. Support System Administrator and Network Engineer with diagnostics and implementation of systems.<br><br>Event Technology & Technical Support<br><br>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities. Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment. Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue. Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions. Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support. Assist with setting up and teardown of event-related technology before and after events.<br><br>Time Attendance System Administration<br><br>Support administration and operational use of the Time Attendance System (COSEC). Generate payroll-related attendance reports and weekly faculty attendance reports as required. Upload and maintain monthly shift schedules within the COSEC system based on approved rosters. Implement approved shift changes and schedule updates requested by the HR Department. Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.<br><br>Documentation, Regulatory Compliance, and Continuous Improvement<br><br>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing. Follow IT policies, SOPs, security guidelines, and service standards. Identify recurring issues and suggest improvements to processes or configurations.<br><br>Key Competencies<br><br>Strong troubleshooting and problem-solving skills Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments Ability to support students and faculty in high-usage instructional settings Basic understanding of networking, identity systems, and cloud-based productivity platforms Customer-service mindset with clear communication skills Ability to follow procedures, prioritize tasks, and work under supervision Willingness to support extended hours during peak academic periods or events<br><br>Educational Qualifications & Certification<br><br>Diploma or bachelor’s degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, Comp TIA, or equivalent).<br><br>How To Apply<br><br>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs<br><br>Applications will be reviewed on a rolling basis until the position is filled.<br><br>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.

<p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling's Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>

<ol><li><p>Develop, maintain, and enhance company software and web applications.</p></li><li><p>Design and implement new modules and features using modern development frameworks.</p></li><li><p>Collaborate with the team to build AI-powered solutions and software products.</p></li><li><p>Utilize AI tools such as ChatGPT, Gemini, GitHub Copilot, and Cursor to improve development efficiency and code quality.</p></li><li><p>Write clean, scalable, and maintainable code following best practices.</p></li><li><p>Work with databases, APIs, and backend services to build robust applications.</p></li><li><p>Troubleshoot, debug, test, and optimize software for performance and reliability.</p></li><li><p>Participate in software planning, code reviews, and technical discussions.</p></li><li><p>Stay updated with emerging technologies and contribute innovative ideas to future AI and software projects.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>2–5 years of experience in Software Development.</p></li><li><p>Strong knowledge of Web Application Development.</p></li><li><p>Good understanding of programming fundamentals, data structures, and database concepts.</p></li><li><p>Experience working with frontend and/or backend technologies.</p></li><li><p>Familiarity with REST APIs and modern development workflows.</p></li><li><p>Basic to intermediate knowledge of AI tools, including ChatGPT, Gemini, GitHub Copilot, and Cursor.</p></li><li><p>Strong analytical, logical thinking, and problem-solving skills.</p></li><li><p>Passion for software development and Artificial Intelligence.</p></li><li><p>Self-motivated, quick learner, and able to work effectively in a collaborative environment.</p></li><li><p>Excellent communication and teamwork skills.</p></li></ol>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering)</p><p>Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats.</p><p><strong>Research:</strong> Must have a strong record of publications in reputable international journals</p><p><strong>Teaching:</strong> Must have distinguished teaching experience at the undergraduate level.</p><p>Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering) Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats. Research: Must have a strong record of publications in reputable international journals Teaching: Must have distinguished teaching experience at the undergraduate level. Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Kuwait Technical College Overview Kuwait Technical College (ktech), which has been operational since 2014 and located in Ahmadi, Kuwait, is a private higher education institution that focuses on bridging academic knowledge with practical, career-ready skills. It offers diploma and bachelor programs through two schools: the School of Business Management and the School of Information Systems and Technology, addressing Kuwait s growing demand for expertise in digital and economic fields. The School of Information Systems and Technology specializes in Cybersecurity, providing both diploma and bachelor s programs with a strong emphasis on hands-on skills and applied knowledge. The School of Business Management provides both diploma and bachelor s programs in Accounting, Marketing and Management of Information Systems. Kuwait Technical College is a proud affiliate of Eastern Michigan University.</p><p>Position Summary ktech invites applications for the position of Associate Professor in Management of Information Systems (MIS). The appointment will be based strictly on academic merit, research productivity, verified teaching experience, and compliance with institutional and accreditation requirements.</p><p>Duties and Academic Responsibilities The appointed faculty member shall:</p><ul><li>Teach undergraduate courses in accordance with approved curricula.</li><li>Supervise student research projects and academic activities</li><li>Provide professional mentorship to students.</li><li>Develop and maintain an independent research agenda with measurable scholarly output.</li><li>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</li><li>Participate in academic committees and institutional governance.</li><li>Contribute to curriculum development and program review processes.</li><li>Support accreditation, quality assurance, and institutional effectiveness initiatives.</li></ul><p>Eligibility and Academic Qualifications Educational Requirements A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p>Research and Scholarly Requirements Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p>Why the State of Kuwait Kuwait offers a unique blend of tradition, modernity, and opportunity that makes it an attractive destination for professionals and families alike. The country is known for its diverse culture, creating a vibrant environment for residents and visitors. Safety is another defining feature, Kuwait is considered a stable nation, providing a secure setting for work and daily life. Residents of Kuwait benefit from tax-free income, allowing them to maximize their earnings and enjoy a higher standard of living. Together, these qualities make Kuwait an exceptional place to live, work, and thrive.</p><p>Compensation and Benefits The position offers a comprehensive benefits package designed to support both professional success and personal well-being:</p><ul><li>Competitive, all-inclusive tax-free salary Annual range (based on experience and qualifications) of USD 80,000 to USD 100,000)</li><li>Annual ticket allowance to facilitate travel and maintain connections with the home country as per the candidate s official passport</li><li>Comprehensive health insurance coverage for the employee and eligible dependents</li></ul><p>Application Process Applications will be reviewed in accordance with institutional policies and accreditation standards. The recruitment process will include the following stages:</p><ul><li>Pre-Screening: All applications will undergo an initial pre-screening to verify compliance with the stated academic, research, and documentation requirements.</li><li>Online Interview (Microsoft Teams): Shortlisted candidates will attend an initial interview conducted via Microsoft Teams.</li><li>Teaching Demonstration: Candidates may be required to deliver a demo lecture either online or during the campus visit. The specified subject will be shared after the first interview.</li></ul><p>Final selection will be based on academic qualifications, research profile, interview performance, and teaching demonstration.</p><p>For inquiries, please contact: HR Department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Requirements</strong> A PhD degree in Management of Information Systems (MIS) The bachelor s and Master s degree may be in Business/IT or a closely related field. All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p><strong>Academic Rank and Experience Requirements</strong> Minimum of 4 years of experience in a reputable academic institution at the academic rank of Assistant Professor</p><p><strong>Research and Scholarly Requirements</strong> Minimum 8 full-length, high-quality academic papers published in reputable international peer-reviewed journals. Publications must meet recognized academic standards At least three (3) publications within the last five years. The applicant must be first author on a minimum of four (4) publications. Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p><strong>Required Official Documentation</strong> Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence. All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Urgent Hiring | IT Data &amp; AI Specialist | NeoSOFT</p><p>Mascot, Kuwait | Up to 1.80 Lakh/Month | 3+ Years | Data Analyst, Data Engineer, GenAI, AWS/Azure/GCP, Python &amp; SQL.</p></div></section>

IT Support<br><br> Job Id :100194269<br><br>Jobs<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>Description<br><br> Proven experience in desktop/laptop support (Windows & Mac preferred) Strong skills in hardware and software troubleshooting Experience in user support, printer/network configuration, and system maintenance Familiarity with ticketing systems and remote support tools Basic knowledge of Active Directory, email configuration, and network fundamentals Excellent communication and problem-solving skills Ability to work independently and handle multiple support requests<br><br>Location: Ahmadi<br><br>Availability: Immediate preferred<br><br>Interested candidates may share their CVs to netit76748@gmail.com.<br><br>Basic Details<br><br>Qualification<br><br>Posted : 20 days ago<br><br>Job Type : Full-Time<br><br>Jobs<br><br>Company : Kuwait Jobs<br><br>Contact Info<br><br>Mobile : +965 94949755<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : Not-Mentioned

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and results-driven Business Development Manager to lead our efforts in identifying new business opportunities, building relationships, and driving revenue growth. The ideal candidate will have a strong background in sales and marketing, with a proven ability to develop and implement effective business strategies. Key Responsibilities: Identify and pursue new business opportunities in target market. Build and maintain relationships with clients, partners, and stakeholders. Conduct market research to identify trends and potential areas for growth. Develop and present proposals, presentations, and business cases to clients. Collaborate with cross-functional teams to ensure successful project delivery. Monitor and analyze sales performance metrics to inform strategy. Attend industry events and networking opportunities to promote the company. Prepare regular reports on business development activities and outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Marketing, or related field; MBA preferred.</li><li>minimum 3 years of experience in business development, sales, or a related field.</li><li>Strong understanding of market dynamics and customer needs.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proven ability to develop and maintain relationships with clients.</li><li>Results-oriented with a strong track record of meeting or exceeding targets.</li><li>Proficient in CRM software and Microsoft Office Suite.</li><li>SaaS Experience is a plus.</li></ul><p></p></section>

<p>Your role as an experienced IT Auditor, will perform a variety of assurance and testing work for a portfolio of diversified clients in different industries focusing on FSI. Given the many opportunities to work with different engagement teams and managers, you will learn to collaborate very fast. As you progress, we train and assign you to different aspects of the engagement. During your tenure as experienced IT Auditor, you will demonstrate and develop your capabilities in the following areas: Perform business process understanding along with financial audit teams to identify scope for IT Audit procedures such as test of automated control, data analysis and other audit procedures to address financial audit risks. Prepare and communicate IT Audit Plan, budget, and timelines to the IT Audit Manager. Perform fieldwork and audit procedures such as IT risk assessment, test of automated / application controls, test of general IT Controls, interface controls and test of system-generated reports, risk mitigation procedures and reporting preparation. Identify and evaluate IT risks and impacts associated with identified issues. Communicate engagement issues and findings to senior management and client personnel. Prepare written reports on findings and recommendations from engagement work. Develop and maintain positive working relationships with client personnel.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>BS in Computer Science, Business Computer or Management Information Systems.</li><li>CISA or other relevant certification is a plus.</li><li>3+ years of related experience within professional services, IT External audit or IT Internal Audit.</li><li>Strong background in auditing techniques and/or computer control environments in Financial Services Industry.</li><li>Ability to plan and manage fieldwork along with ensuring deliverables meet work plan specifications and deadlines.</li><li>Experience in testing general IT controls of applications, operating systems, and databases; testing of system generated reports.</li><li>Proficient in understanding business processes, identifying and testing of automated application controls.</li><li>Ability to perform risk mitigation procedures, which include identifying and testing mitigating controls, compensating controls etc.</li><li>Articulate, well-spoken, team player and passionate about delivering tangible outcomes.</li><li>Willing to work hours as needed to meet client deadlines and firm needs.</li><li>Strong proficiency in basic PC applications (Excel, Word, PowerPoint) with a general understanding of data analysis techniques.</li><li>Ability to work under pressure and meet deadlines.</li><li>Ability to conduct extensive research.</li></ul>

<p>Contribute to engagement planning by performing business process understanding along with financial audit teams to identify scope for IT Audit procedures such as test of automated control, data analysis and other audit procedures to address financial audit risks. Prepare and communicate IT Audit Plan, budget and timelines to the IT Audit Manager. Perform fieldwork and audit procedures such as IT risk assessment, test of automated / application controls, test of general IT Controls, interface controls and test of system-generated reports, risk mitigation procedures and reporting preparation. Communicate engagement issues and findings to senior management and client personnel. Contribute to a strong client relationship through interactions with client personnel. Ensure quality in delivering of client service. Follow Deloitte policies and relevant professional standards in performance of procedures. Execution of multiple concurrent engagements within multiple industries, while delivering exceptional client service according to firm standards. Report directly to managers and Senior Managers the status of engagements. Interfacing with clients' management and personnel and managing client relationships and expectations.</p><p><strong>Desired Candidate Profile</strong></p><p>BS in Computer Science, Business Computer or Management Information Systems. CISA or other relevant certification is a plus. 6 or more years of related experience within professional services, IT External audit or IT Internal Audit in Financial Services or Telecommunication Industry. Strong background in auditing techniques and/or computer control environments in Financial Services or Telecommunication Industry. Ability to plan and manage fieldwork along with ensuring deliverables meet work plan specifications and deadlines. Experience in testing general IT controls of applications, operating systems, and databases; testing of system generated reports. Proficient in understanding business processes in Financial Services or Telecommunication Industry, identifying and testing of automated application controls. Ability to perform risk mitigation procedures, which include identifying and testing mitigating controls, compensating controls etc. Articulate, well-spoken, team player and passionate about delivering tangible outcomes. Willing to work hours as needed to meet client deadlines and firm needs. Strong proficiency in basic PC applications (Excel, Word, PowerPoint) with a general understanding of data analysis techniques. Ability to work under pressure and meet deadlines. Ability to conduct extensive research. Fluent in English. Preference will be given to bilingual candidates (Arabic/English).</p>

ICT Business Development Manager<br><br>Engineering& Technology<br><br> Job Id :100194469<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>×<br><br>Description<br><br>Key Responsibilities:<br><br> Led growth for ICT products in Kuwait through new leads and client mining. Create sales opportunities and qualify leads. Manage sales pipeline and forecast revenue. Lead generation, sales closing, and account management. Build relationships with strategic and key customers. Respond to customer inquiries and manage correspondence. Collaborate with Presales for solution design and pricing. Compile tenders and develop proposals. Monitor competitor strategies and pricing. Maintain customer relationships throughout project delivery. Contribute with Enterprise & SME Account Managers to assist them in closing new PM/ITIL/CISA/CCIE/MCTIP/CCNP CA/CPA/DHR/DA Developing strategies that work to minimize financial risk. Analyzing market trends and competitors<br><br>For applications, please share an email of your CV to: recruitment@kw.zajil.com<br><br>Sales<br><br>Basic Details<br><br>Qualification<br><br>Posted : 17 days ago<br><br>Job Type : Full-Time<br><br>Company : Kuwait Jobs<br><br>Posted By: Sharmila Lakhani<br><br>Contact Info<br><br>Mobile : Not-Mentioned<br><br>Alternate Mobile : Not-Mentioned<br><br>Email : recruitment@kw.zajil.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Develop and execute test plans and test cases for new releases, enhancements, and patches.</p></li><li><p>Perform functional, regression, and integration testing to validate the readiness prior to production deployment.</p></li><li><p>Track defects and ensure timely resolution in coordination with development and vendor teams.</p></li><li><p>Develop, document, and execute comprehensive test plans, test scenarios, and test cases for new releases, system enhancements, patches, and configuration changes.</p></li><li><p>Perform functional, regression, integration, system, user acceptance, and end-to-end testing to validate system readiness before production deployment.</p></li><li><p>Test core banking applications and related banking systems, including customer accounts, deposits, loans, payments, transfers, cards, treasury, trade finance, and digital banking channels.</p></li><li><p>Validate transaction processing, financial calculations, interest calculations, fees, commissions, limits, exchange rates, and accounting entries.</p></li><li><p>Verify integration between core banking systems and external or supporting platforms such as payment gateways, SWIFT, ATM/POS systems, card management systems, mobile banking, internet banking, CRM, AML, and regulatory reporting systems.</p></li><li><p>Ensure that banking transactions are processed accurately across different channels and that all corresponding general ledger entries are correctly generated.</p></li><li><p>Perform API, database, interface, and batch-processing validation to ensure data accuracy, completeness, and consistency across integrated systems.</p></li><li><p>Test daily, monthly, quarterly, and year-end banking processes, including End-of-Day and Beginning-of-Day operations.</p></li><li><p>Validate customer onboarding, Know Your Customer requirements, account opening, account maintenance, transaction authorization, and approval workflows.</p></li><li><p>Test role-based access controls, user permissions, segregation of duties, maker-checker controls, and transaction approval limits.</p></li><li><p>Verify compliance with internal banking policies, security requirements, audit controls, and applicable regulatory standards.</p></li><li><p>Identify, document, prioritize, and track software defects using the approved defect-management tools.</p></li><li><p>Coordinate with development teams, application support teams, business users, vendors, and project stakeholders to investigate and resolve defects.</p></li><li><p>Perform defect retesting and regression testing to confirm that fixes have been implemented successfully without affecting existing functionality.</p></li><li><p>Prepare test execution reports, defect summaries, test coverage reports, and release-readiness assessments for management review.</p></li><li><p>Participate in requirement reviews, solution-design discussions, change-request assessments, and release-planning activities.</p></li><li><p>Review business and functional requirements to identify gaps, inconsistencies, risks, and testability concerns at an early stage.</p></li><li><p>Support User Acceptance Testing by preparing test scenarios, assisting business users, monitoring execution, and documenting results.</p></li><li><p>Validate data migration, data conversion, reconciliation, and interface mapping during system upgrades and implementation projects.</p></li><li><p>Perform production smoke testing and post-deployment validation to confirm that critical banking services are operating correctly.</p></li><li><p>Support root-cause analysis for production incidents and recommend preventive testing measures.</p></li><li><p>Maintain testing documentation, traceability matrices, test evidence, defect records, and sign-off documentation for audit and compliance purposes.</p></li><li><p>Contribute to test automation initiatives for repetitive regression scenarios, critical banking transactions, and high-volume test cases.</p></li><li><p>Ensure all testing activities are completed according to approved project timelines, quality standards, change-management processes, and release-governance procedures.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Mandatory Requirement:</strong></p><ul><li><p>Hands-on experience testing banking applications is mandatory, with a strong understanding of banking systems, business processes, and software testing best practices.</p></li></ul><p><strong>Minimum years of experience</strong> – 3+ years</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Summary <p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p> <p>This is a hands-on leadership role you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1 2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p> <p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p> <p> </p> Your Responsibilities Identity &amp; Access Management <ul> <li>Administer Microsoft Entra ID and on-premises AD across all environments</li> <li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li> <li>Own hybrid identity via Entra Connect</li> </ul> Messaging &amp; Email <ul> <li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li> <li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li> </ul> Collaboration &amp; Voice <ul> <li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li> <li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li> </ul> Security &amp; Threat Protection <ul> <li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li> <li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li> </ul> Endpoint Management (Intune) <ul> <li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li> <li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li> </ul> Certificates, DNS &amp; Web Publishing <ul> <li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li> <li>Own domain governance, registrations, and the web publishing approval workflow</li> </ul> Artificial Intelligence <ul> <li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li> <li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li> </ul> Architecture, Governance &amp; Leadership <ul> <li>Act as technical design authority; maintain standards, runbooks, and documentation</li> <li>Lead, mentor, and delegate to a small admin team</li> <li>Serve as final escalation point; on-call for critical incidents</li> </ul> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Your Qualifications Education </p><ul> <li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li> <li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li> </ul> Experience <ul> <li>12 15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li> <li>5 7 years in a senior architect or technical lead role owning M365 environments end-to-end</li> <li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li> <li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li> </ul> Certifications (Required/Strongly Preferred candidates should hold several) <ul> <li>MS-102 Microsoft 365 Enterprise Administrator Expert</li> <li>SC-300 Identity and Access Administrator Associate</li> <li>SC-200 Security Operations Analyst Associate</li> <li>MD-102 Endpoint Administrator Associate</li> <li>MS-700 Teams Administrator Associate</li> <li>AZ-104 Azure Administrator Associate</li> <li>MS-203 Messaging Administrator Associate (or equivalent)</li> </ul> Other Requirements <ul> <li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li> <li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li> <li>Fluent professional English; Arabic is an advantage</li> <li>On-call availability for critical incidents</li> </ul> <p> </p> <p> <strong>Your Proficiencies </strong> </p> <ul> <li>Excellent problem-solving skills and attention to detail </li> <li>Effective communication and collaboration skills </li> <li>Ability to work independently and handle multiple tasks </li> <li>Analytical and troubleshooting skills </li> <li>Stakeholder Management</li> <li>Technical Leadership &amp; Collaborative Influence</li> <li>Operational Excellence &amp; Adaptive Delivery</li> <li>Strategic Problem-Solving &amp; Architecture Design</li> <li>Fluent professional English; Arabic is an advantage</li> </ul> <p> </p><p></p></section>