وظائف كول سنتر - الجهراء الكويت

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p> </p> <p> </p> <p> <b>Job Summary</b> </p> <p>The Hostess is the first point of contact for guests, responsible for creating a warm welcome and ensuring a smooth seating process. This role plays a key part in delivering a positive first impression and maintaining efficient table management.</p> <p> </p> <p> <b>Job Description</b> </p> <ul> <li>Greet guests in a friendly and professional manner upon arrival</li> <li>Manage reservations and walk-in guests efficiently</li> <li>Escort guests to tables and present menus</li> <li>Coordinate with servers to manage table availability and turnaround</li> <li>Maintain a clean, organized, and welcoming entrance area</li> <li>Handle guest inquiries, wait times, and special requests</li> <li>Answer phone calls and manage booking systems</li> <li>Assist in maintaining guest satisfaction throughout their visit</li> <li>Thank guests upon departure and invite them to return</li> </ul> <p> </p> <p> <b>Requirements</b> </p> <ul> <li>Previous experience in hospitality or customer service preferred</li> <li>Strong communication and interpersonal skills</li> <li>Professional appearance and friendly demeanor</li> <li>Ability to multitask and stay organized in a fast-paced environment</li> <li>Basic computer skills (reservation systems are a plus)</li> <li>Fluency in English (additional languages advantageous)</li> <li>Flexibility to work shifts, weekends, and holidays</li> <li>Arabic speakers and fluency in English are required.</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title:</b> Full-Time Faculty Position Biology and Biotechnology</p><p><b>Classification:</b> Faculty (Institutional Support)</p><p><b>Reports To:</b> Dean, School of Arts and Sciences</p><p><b>Location:</b> Kuwait City, Kuwait</p><p><span >.</span></p><p><b>Scope of Work</b></p><p>The Dean of the School of Arts and Sciences serves as the chief academic officer, providing strategic vision and operational leadership for the School. The Dean promotes excellence in teaching, scholarship, and community engagement; supports innovative academic programs; and advances diversity in faculty and student recruitment. The role also involves fostering interdisciplinary collaboration, strengthening connections with local and international communities, and enhancing the School's visibility and resources to support its academic mission and future growth.</p><p><b>Job Purpose</b></p><p>American International University (AIU) invites applications for Full-Time Faculty positions from qualified and motivated individuals committed to excellence in teaching, research, and service. Faculty members will contribute to the academic mission of the University by delivering high-quality teaching, supporting curriculum development, engaging in scholarly activities, mentoring students, and participating in departmental and institutional initiatives.</p><p><b>Position Overview</b></p><p>Full-time faculty members will be responsible for teaching undergraduate courses in Biology and Biotechnology, developing and updating course materials, assessing student learning outcomes, and contributing to program development and accreditation activities. Faculty members are also expected to engage in research and scholarly activities, provide academic advising, and participate actively in departmental committees and community outreach initiatives.</p><p><b>Required Qualifications</b></p><p>Ph.D. in Biotechnology, Molecular Biology, Genetics, Genomics, Biology, Biochemistry, Bioinformatics, Microbiology or a closely related discipline from an accredited institution.</p><p>Demonstrated university-level teaching experience in relevant subject areas.</p><p>Strong oral and written communication skills in English.</p><p>Evidence of research productivity and scholarly engagement.</p><p>Commitment to student-centered teaching and academic excellence.</p><p><b>Preferred Qualifications</b></p><p>Industry or professional experience relevant to Biotechnology or Biological Sciences.</p><p>Experience with curriculum development, assessment, and accreditation processes.</p><p>Expertise in emerging areas of Biotechnology, including 3-D Bioprinting, Clinical Sciences, Tissue Engineering, Bioinformatics, Genomics, and related fields.</p><p>Experience in supervising student research projects and internships.</p><p>Proficiency in the use of educational technologies and learning management systems.</p><p><b>Key Responsibilities</b></p><p><b>Teaching and Learning</b></p><p>Teach courses (minimum 12 credit hours per week) which may include General Biology, Cell and Molecular Biology, Genetics, Microbiology, and specialized and applied Biotechnology courses covering clinical sciences/Tissue engineering/Bioinformatics.</p><p>Develop course syllabi, instructional materials, laboratory activities, and assessments.</p><p>Evaluate student performance and provide timely feedback.</p><p>Maintain accurate academic records in accordance with university policies.</p><p>Collaborate with faculty in curriculum development.</p><p>Actively contribute to the intellectual and cultural growth of AIU s academic community.</p><p><b>Research and Scholarly Activities</b></p><p>Conduct research and scholarly activities within the candidate s area of expertise.</p><p>Support undergraduate student research initiatives.</p><p><b>Knowledge, Skills, and Competencies</b></p><p>Strong subject-matter expertise in Biology and Biotechnology.</p><p>Effective classroom management and student engagement skills.</p><p>Ability to work collaboratively in a multicultural academic environment.</p><p>Commitment to professional development and continuous learning.</p><p><b>Employment Type</b></p><p>Full-Time Faculty Position</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Ph.D. in Biotechnology, Molecular Biology, Genetics, Genomics, Biology, Biochemistry, Bioinformatics, Microbiology or a closely related discipline from an accredited institution.<br>Demonstrated university-level teaching experience in relevant subject areas.<br>Strong oral and written communication skills in English.<br>Evidence of research productivity and scholarly engagement.<br>Commitment to student-centered teaching and academic excellence.<br>Industry or professional experience relevant to Biotechnology or Biological Sciences.<br>Experience with curriculum development, assessment, and accreditation processes.<br>Expertise in emerging areas of Biotechnology, including 3-D Bioprinting, Clinical Sciences, Tissue Engineering, Bioinformatics, Genomics, and related fields.<br>Experience in supervising student research projects and internships.<br>Proficiency in the use of educational technologies and learning management systems.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Institute of Private Training Classification: Senior Administrative and Academic Leadership- Director Level Reports To: VP for university engagements About The American International University American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society. AIU is executing its RISE Strategy 2PHONE_NUMBER, a five-year institutional transformation encompassing research development, international institutional accreditation, student success, and community engagement. A central strategic objective is establishing AIU's presence in international university rankings and benchmarking its performance against regional and global peers. The Director of Global Excellence and Benchmarking leads this agenda. For more information, visit: www.aiu.edu.kw Department Profile The Institute for Private Training (IPT) is responsible for designing, developing, and delivering executive education, professional development, customized corporate training, consultancy services, and workforce development programmes. IPT collaborates with government entities, private sector organizations, international institutions, and professional associations to deliver high-quality learning solutions that address national priorities and industry needs. The Institute plays a strategic role in strengthening AIU's engagement with external stakeholders, diversifying institutional revenue, enhancing professional education, and supporting the University's contribution to national human capital development. Scope of Work The Director of the Institute for Private Training (IPT) provides strategic leadership for AIU's executive education, professional development, and workforce development initiatives. Reporting to the Vice President for University Engagements, the Director is responsible for developing and implementing the Institute's strategic vision, expanding its portfolio of professional training and executive education programmes, ensuring operational excellence, and driving sustainable business growth. Working in close collaboration with the Partnership Office under the Office of the Vice President for University Engagements, the Director will identify, establish, and strengthen strategic partnerships with government entities, private sector organizations, international universities, professional associations, and industry leaders. These partnerships will support the co-development of executive education programmes, customized corporate training, professional certifications, consultancy services, applied research initiatives, and other collaborative activities that advance AIU's strategic objectives and contribute to Kuwait Vision 2035. The Director will lead business development activities, identify emerging market opportunities, oversee programme quality and financial performance, promote innovation in executive education, and position IPT as a leading provider of professional training and lifelong learning within Kuwait and the GCC region. Key Responsibilities Develop and implement the strategic plan for the Institute for Private Training in alignment with AIU's RISE Strategy and Kuwait Vision 2035. Lead the growth and development of executive education, professional development, customized corporate training, consultancy services, and lifelong learning initiatives. Develop sustainable business strategies to increase institutional revenue through executive education, corporate training, professional certification programmes, and strategic partnerships. Work closely with the Partnership Office to establish and strengthen collaborations with government entities, private sector organizations, international universities, accreditation bodies, and professional organizations. Identify emerging workforce development needs and design innovative programmes that respond to market demand. Lead the development, implementation, quality assurance, and continuous improvement of executive education and professional training programmes. Expand AIU's portfolio of internationally recognized professional certifications and executive education offerings. Prepare annual business plans, operational plans, budgets, and key performance indicators to ensure sustainable institutional growth. Monitor programme quality, client satisfaction, financial performance, and operational effectiveness using measurable performance indicators. Promote innovation, digital learning, artificial intelligence applications, and emerging technologies within executive education and professional training. Represent AIU and IPT at national, regional, and international events, conferences, and professional forums to enhance institutional visibility and establish new strategic opportunities. Collaborate with AIU's academic schools, research centers, and administrative departments to develop interdisciplinary professional education programmes. Ensure compliance with all relevant University policies and applicable regulatory and quality assurance requirements Reporting Departments (If Applicable) Institute for Private Training (IPT) Coordinator Minimum Qualifications: Education Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred. Experience Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Minimum Qualifications:</b></p><p><b>Education</b> Bachelor's degree from an accredited institution in Education, Business Administration, Management, Information Systems, Data Science, Organizational Development, Strategic Management, or a related field. A Master's degree in one of the above disciplines is preferred.</p><p><b>Experience</b> Minimum ten (10) years of progressively responsible leadership experience in executive education, professional training, higher education, organizational development, workforce development, consulting, or a related field. Demonstrated experience in strategic planning, business development, and institutional or organizational growth. Proven experience in establishing and managing partnerships with government entities, private sector organizations, international institutions, or professional associations. Experience in developing and delivering executive education, professional certification, customized training, or workforce development programmes. Demonstrated experience managing budgets, generating revenue, and achieving business growth objectives. Experience leading multidisciplinary teams and working with senior executives, government officials, and external stakeholders.</p><p><b>Technical Knowledge</b> Strategic planning and institutional development. Executive education and professional training management. Business development and partnership management. Programme design and quality assurance. Budgeting and financial management. Digital learning platforms and emerging educational technologies. Performance management and KPI development.</p><p><b>Skills and Competencies</b> Proven leadership and people management skills with the ability to lead multidisciplinary teams and foster a high-performance culture. Excellent knowledge of private training, professional development, and continuing education best practices. Excellent written and verbal communication skills in English; Arabic language proficiency is an advantage. Knowledge of workforce development trends, professional certifications, and industry training requirements.</p><b>Preferred Qualifications</b><p>Master's degree in Education, Business Administration, Management, Information Systems, Data Science, Strategic Management, Organizational Development, or a related field. Experience working with higher education institutions, executive education centers, or professional training organizations. Experience establishing strategic partnerships with government entities, private sector organizations, international institutions, or professional associations. Demonstrated success in business development, revenue generation, and expanding professional training or executive education services. Experience developing customized corporate training, executive education, consultancy, or professional certification programmes. Knowledge of Kuwait's higher education sector, workforce development priorities, and Kuwait Vision 2035. Experience managing international collaborations and cross-sector partnerships. Experience integrating digital technologies, AI-enabled solutions, or innovative learning approaches into professional training and executive education. Professional certifications in leadership, project management, quality management, executive education, or organizational development are considered an asset.</p><p></p></section>