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<p><h4>Position summary</h4> <p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p> <p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> At least 1 year of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chain Reaction is an award-winning digital marketing agency based across the GCC and Levant.<br> We develop bespoke digital strategies that help our clients achieve measurable growth, bringing together Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and integrated digital solutions.<br> We are looking for a Senior Bilingual Copywriter (Arabic &amp; English) with 8+ years of agency experience , passionate about transforming strategy into powerful ideas, campaigns, and compelling storytelling.<br> This role is ideal for a concept-driven creative thinker , not a translation-focused writer.<br> The successful candidate will play a key role in developing campaign concepts, leading verbal direction across RFPs and client projects, and shaping ideas from initial brainstorming through final execution across multiple platforms.<br> You will work closely with the Creative Director and multidisciplinary creative teams to ensure ideas are strategically strong, culturally relevant, and consistently executed across all touchpoints.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Minimum 8 years of experience as a Copywriter within advertising or digital marketing agencies Proven experience working in agency environments throughout career progression Strong conceptual copywriting background with demonstrated campaign ideation experience Candidates with primarily translation or localization backgrounds will not be considered Exceptional writing and storytelling skills in both Arabic and English Strong portfolio showcasing integrated campaigns, big ideas, and creative concepts Deep understanding of digital platforms, social media trends, and content best practices Bachelor’s degree in English, Mass Communication Major Advertising, Marketing, Communications, or related field is a plus Key Responsibilities Develop strong creative concepts and campaign ideas aligned with brand and marketing strategies Write and refine high-quality copy across campaigns, digital platforms, social media, and marketing collateral Lead verbal storytelling across pitches, RFPs, and client campaigns Collaborate closely with art directors, strategists, and creative leadership Ensure consistency in tone, messaging, and brand voice across all deliverables Mentor and guide junior copywriters through constructive feedback and creative direction Stay up to date with industry trends, cultural insights, and emerging digital content formats</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking an experienced, confident, and guest-focused Captain Waiter to join the team at Little Krazy , a whimsical fine-dining destination where exceptional hospitality meets immersive dining.<br> As a Captain Waiter, you are responsible for delivering an outstanding dining experience while leading a designated service section.<br> You will ensure every guest receives attentive, knowledgeable, and personalised service from arrival to departure.<br> Acting as the key link between guests, the kitchen, and front-of-house team, you will coordinate seamless service, mentor junior team members, and uphold the highest standards of hospitality.<br> More than serving food and beverages, you are an ambassador of the Little Krazy experience.<br> Through your professionalism, product knowledge, and genuine hospitality, you will create memorable moments for guests.<br> Instagram: littlekrazy_sa 1 year contract: Visa + flights + basic salary + accommodation + transport all provided for by the company.<br> No expense for candidates.<br> Key Responsibilities Deliver exceptional, personalised table service in accordance with the restaurant's service standards.<br> Take ownership of a designated dining section, ensuring smooth and efficient service throughout each shift.<br> Welcome guests at the table, introduce yourself, and create a warm and engaging dining experience.<br> Present the menu confidently, explaining dishes, ingredients, preparation methods, and daily specials.<br> Provide expert recommendations based on guest preferences, dietary requirements, and allergies.<br> Proactively upsell premium menu items, signature beverages, desserts, and chef's specials to enhance the guest experience and maximise revenue.<br> Accurately take food and beverage orders and enter them into the POS system.<br> Coordinate with the kitchen and bar teams to ensure orders are prepared and served accurately and within service standards.<br> Monitor guest satisfaction throughout the dining experience, anticipating needs and responding promptly to requests.<br> Resolve guest concerns professionally and escalate issues to management where appropriate.<br> Lead and support waiters and food runners within your section, ensuring service standards are consistently maintained.<br> Assist in training, coaching, and mentoring junior front-of-house team members.<br> Ensure tables are properly set, maintained, and reset in accordance with restaurant standards.<br> Process guest bills accurately and efficiently, ensuring a seamless payment experience.<br> Maintain comprehensive knowledge of all food, beverage, and promotional offerings, including allergens and dietary requirements.<br> Ensure compliance with food safety, hygiene, and health and safety standards.<br> Maintain impeccable grooming, professionalism, and presentation while representing the Little Krazy brand.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 1–3 years’ experience as a Captain Waiter or Senior Waiter in a premium restaurant, luxury hotel, or fine-dining restaurant A warm, engaging, and professional approach with a genuine passion for hospitality.<br> Fluent in Arabic and English with excellent verbal communication skills.<br> Outgoing, confident, and charismatic personality.<br> Excellent communication and interpersonal skills.<br> Strong understanding of food and beverage service, with ability to upsell effectively.<br> Team player who thrives in a fast-paced, dynamic environment.<br> Excellent food and beverage knowledge, including menu pairings, allergens, and dietary requirements.<br> Experience using restaurant POS systems.<br> Proven ability to remain calm, organised, and efficient in a fast-paced environment.<br> Impeccable personal presentation and professional demeanour.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose To lead the Wealth Management function by overseeing investment portfolios, developing investment and bancassurance products, enhancing the service model for affluent clients, driving client acquisition and asset growth (AUM), delivering financial advisory services, ensuring regulatory compliance, developing the team, and monitoring KPIs to improve profitability, operational excellence, and the Bank's competitive position.<br> Responsibilities Oversee departmental operations and staff, ensuring efficient performance, goal achievement, and business continuity.<br> Develop Wealth Management policies, strategies, and plans to achieve business growth, profitability, and market share.<br> Design and enhance the Wealth Management service model, operating framework, digital capabilities, and team development.<br> Develop and implement marketing strategies and campaigns for Wealth Management and bancassurance products.<br> Manage Bancassurance operations and develop insurance solutions that enhance client value and Bank revenue.<br> Oversee investment portfolio management and asset allocation, ensuring solutions align with clients' objectives and risk profiles.<br> Lead client acquisition initiatives by targeting affluent clients, converting existing customers, and supporting portfolio growth.<br> Oversee comprehensive financial advisory services and integrated banking solutions for Wealth Management clients.<br> Develop new revenue streams, monitor AUM, fee income, KPIs, and market trends to maximize profitability.<br> Lead team training and promote integrated banking, investment, and insurance solutions to drive cross-selling.<br> Oversee Wealth Management client relationships, ensuring efficient service delivery and strong client retention.<br> Drive growth in Assets Under Management (AUM), expand the client base, monitor KPIs, and report performance.<br> Ensure compliance with Central Bank regulations and obtain required approvals for investment and insurance products.<br> Support the development of Service Level Agreements (SLAs) to ensure efficient service delivery.<br> Ensure daily operations comply with approved policies, procedures, and delegated authorities.<br> Review operational and audit reports, strengthen internal controls, and ensure timely resolution of audit findings.<br> Participate in Business Continuity Plan (BCP) and emergency response activities to ensure operational resilience.<br> Bachelor's degree in Business Administration, Banking, Finance, or a related discipline.<br> Minimum of 10 years of banking experience, including at least 5 years in Wealth Management , encompassing Bancassurance.<br> Experience in investment products, market analysis, portfolio management, risk and return assessment, and asset allocation.<br> Experience in Bancassurance is preferred.<br> Strong knowledge of the banking market and its various sectors.<br> Good understanding of internal and external banking policies and procedures.<br> Proficiency in computer applications and banking systems.<br> Knowledge of the regulations and laws issued by the Central Bank of Jordan and other regulatory authorities.<br> Comprehensive knowledge of the Banking industry's products and services.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking an experienced and technically strong Delivery Manager to lead the successful delivery of IT projects and technology initiatives.<br> In this role, you will oversee cross-functional technical teams, ensure high-quality solution delivery, and act as the primary liaison between IT, business stakeholders, the PMO, and external partners.<br> The ideal candidate combines strong technical expertise with exceptional leadership, communication, and project delivery skills, enabling teams to deliver innovative solutions on time and within scope.<br> Key Responsibilities Lead and coordinate cross-functional technical teams, including software developers, QA engineers, and technical specialists, throughout the project lifecycle.<br> Own the end-to-end technical delivery of multiple IT projects, ensuring successful execution from planning through deployment.<br> Serve as the primary IT point of contact for the PMO, business units, third-party vendors, and technology partners.<br> Translate business requirements into actionable technical plans, priorities, and delivery roadmaps.<br> Provide technical leadership to ensure solutions meet architecture, security, quality, and performance standards.<br> Manage IT project scope, schedules, resource allocation, deliverables, and technical dependencies.<br> Facilitate technical discussions, drive decision-making, and resolve delivery challenges across stakeholders.<br> Identify, assess, and mitigate technical risks while proactively managing project dependencies and blockers.<br> Coordinate smooth transitions between development, testing, release, and production deployment activities.<br> Monitor delivery progress, resource utilization, project health, and technical performance, providing regular updates to IT leadership.<br> Foster collaboration, accountability, and continuous improvement across technical teams to achieve successful project outcomes.<br> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.<br> 7+ years of experience in software development, IT project delivery, or technology leadership roles.<br> Proven experience managing technical teams and delivering complex IT projects.<br> Strong understanding of software development methodologies, SDLC, Agile, and Scrum practices.<br> Experience working with PMOs, business stakeholders, vendors, and cross-functional teams.<br> Excellent leadership, stakeholder management, communication, and problem-solving skills.<br> Strong understanding of software architecture, application delivery, quality assurance, and deployment processes.<br> PMP, PRINCE2, Scrum Master, or Agile certifications are considered an advantage.<br></span> </div>

<p><strong>Terms of Reference (ToR)</strong></p> <p><strong>Regional Communication Consultant – Gulf Strategy Support </strong></p> <p><strong>(Service Contract)</strong></p> <p><strong>Based in Amman/2026 </strong></p> <p><strong>1. Background</strong></p> <p>Médecins du Monde (MdM) France&nbsp;is strengthening its communication capacity at country and regional levels to support visibility, donor engagement, fundraising and advocacy. In this context, MdM France is seeking to engage a Communication Consultant under a service contract to develop and operationalize communication priorities and produce high-quality, adaptable content aligned with organizational standards and the Gulf Strategy.</p> <p><strong>2. Objective of the Assignment</strong></p> <p>The objective of the assignment is to support the development and implementation of MdM’s annual regional communication plan and to produce, adapt, and manage high-quality communication content for donor engagement, fundraising, reporting, advocacy, and institutional visibility, with particular attention to Gulf-based audiences and stakeholders.</p> <p><strong>3. Scope of Work / Key Responsibilities</strong></p> <p>The Communication consultant will act as a technical resource and will be responsible for:</p> <p><strong>A. Content Development, Coordination &amp; Deliverables</strong></p> <p>The consultant will be responsible for the development, coordination, and delivery of communication outputs, including:</p> <ul> <li>Draft, edit, and produce high-quality communication materials, including: <ul > <li>Human interest stories (video, photos)</li> <li>Fact sheets (regional or multi-country)</li> <li>Operational updates (regional or multi-country)</li> <li>Newsletters (regional or multi-country)</li> <li>Donor briefs and presentations</li> </ul> </li> <li>Developing impact- and needs-based content, including scripting and coordination with field teams and/or external providers, depending on operational capacity</li> <li>Adapting communication content for multiple uses, including donor engagement, reporting, fundraising, advocacy and visibility purposes</li> <li>Coordinating the collection of communication materials from the field and ensuring a consistent and timely flow of content</li> <li>Liaising with:</li> <li>Internal MdM teams (programme, HQ communication service, and field staff)</li> <li>External contributors (freelancers, photographers, videographers)</li> </ul> <p><strong>B. Communication Planning &amp; Operationalization</strong></p> <ul> <li>Support the operationalization of country-level and regional communication plans</li> <li>Ensuring all outputs are high-quality, delivered on time, and fully aligned with MdM global communication guidelines, with support from MdM France HQ Communication</li> <li>Support the development, implementation and regular updating of an annual regional communication plan aligned with MdM’s Gulf Strategy.</li> <li>Develop and maintain a communication calendar covering campaigns, donor events, field content, publications and key humanitarian dates.</li> <li>Track the implementation of the plan and provide regular progress updates against agreed deliverables and indicators.</li> </ul> <p><strong>C. Social Media Management</strong></p> <ul> <li>Manage and develop MdM’s social media presence (as applicable), including: <ul> <li>Content planning and scheduling</li> <li>Drafting posts and captions</li> <li>Monitoring engagement and visibility</li> <li>Conducting basic social media analysis</li> <li>Managing the internal validation process</li> </ul> </li> <li>Ensuring content is tailored to different audiences and platforms</li> </ul> <p><strong>4. Duration &amp; Modality</strong></p> <ul> <li><strong>Type of contract:</strong> Service Contract</li> <li><strong>Duration:</strong> One year</li> <li><strong>Workload:</strong> The consultant will work on an on-demand, task-based basis. The scope and estimated time for each assignment will be agreed in advance. Hours worked will be recorded in weekly timesheets, with every eight cumulative hours considered one working day. Payment will be made monthly based on the approved daily rate, completed tasks, and approved timesheets. No minimum number of hours, days, or assignments is guaranteed.</li> <li><strong>Location:</strong> Amman, Jordan</li> <li><strong>Starting date:</strong> ASAP</li> </ul> <p><strong>5. Reporting Line</strong></p> <p>The Communication consultant&nbsp;will work under the supervision of the Regional Development Representative (RDR) and in close coordination with:</p> <ul> <li>Country teams (primarily communication officers or field focal points, where no communication officer is in place)</li> <li>HQ communication teams for coordination, guidance, support and validation.</li> <li>Relevant programme staff, particularly for donor reporting and proposal development</li> </ul> <p><strong>6. Required Profile</strong></p> <ul> <li>Experience developing and implementing annual communication strategies, plans, tools and campaigns.</li> </ul> <ul> <li>Bachelor’s degree in communications, journalism, media, public relations or a related field.</li> <li>Proven professional experience in communications, journalism, media production or content development, preferably with humanitarian or development contexts.</li> <li>Demonstrated experience in photography, filming, video editing and the production of high-quality communication materials.</li> <li>Experience managing social media accounts and pages, including content planning, publishing, audience engagement and performance analysis.</li> <li>Experience coordinating content collection from field locations in collaboration with internal programme teams, country offices and external contractors.</li> <li>Experience planning and supporting communication-related events and visibility activities.</li> <li>Experience collecting and analyzing quantitative and qualitative data for communication, reporting and donor engagement purposes.</li> <li>Experience working across networks and coordinating with multiple partner organizations and stakeholders.</li> <li>Strong writing, editing and storytelling skills in English and Arabic; French is an asset.</li> <li>Ability to translate technical and programmatic information into clear, engaging and audience-appropriate content.</li> <li>Strong organizational and coordination skills, with the ability to work independently and manage multiple stakeholders and priorities.</li> </ul> <p><strong>7. Key Competencies</strong></p> <ul> <li>Attention to detail and quality</li> <li>Ability to manage multiple priorities and deadlines</li> <li>Understanding of humanitarian principles and communication sensitivities</li> </ul> <p><strong>8. Other Considerations</strong></p> <ul> <li>All outputs must comply with MdM communication guidelines and ethical standards</li> <li>Sensitivity to protection, consent, and safeguarding when handling field content</li> </ul> <p><strong>9. Define deliverables and performance indicators:</strong></p> <ul> <li>Annual regional communication plan and content calendar.</li> <li>Regular regional or multi-country operational updates.</li> <li>Donor briefs, factsheets and presentations based on identified needs.</li> <li>Human-interest stories and audiovisual content from selected operations.</li> <li>Social media plans, content packages and performance reports.</li> <li>Updated regional communication and media library.</li> <li>Communication support for priority Gulf events and donor engagements.</li> <li>Quarterly progress and analytics reports.</li> </ul> <p >&nbsp;</p>

<p>Are you a driven sales professional with a passion for financial markets? Do you thrive in a fast-paced environment and enjoy building long-term client relationships? Join our growing team and take your career to the next level in the Forex industry.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact and engage prospective clients through calls, emails, and other communication channels.</li><li>Convert qualified leads into active trading clients.</li><li>Build and maintain strong relationships with existing clients to increase retention and trading activity.</li><li>Manage client portfolios and provide ongoing support throughout their trading journey.</li><li>Identify client needs and recommend suitable trading products and services.</li><li>Follow up with inactive clients and re-engage them.</li><li>Meet and exceed monthly sales and revenue targets.</li><li>Maintain accurate client records and activities within the CRM system.</li><li>Stay up to date with market trends, company products, and industry developments.</li><li>Ensure compliance with company policies and regulatory requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in the Forex, CFD, or Financial Services industry is highly preferred.</p><p>Strong sales, negotiation, and relationship-building skills.</p><p>Excellent communication skills in English</p><p>Native Arabic Speaker</p><p>Target-driven with a proven ability to achieve sales goals.</p><p>Ability to work in a fast-paced and performance-oriented environment.</p><p>Experience using CRM systems is an advantage.</p><p>Bachelor's degree is preferred but not mandatory, with relevant experience.</p>

<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for scalable, resilient, and value-driven operating models. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define their cloud strategy, shape cloud operating models, establish governance frameworks, and deliver transformation programs that create measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking a Cloud Strategy professional for our Amman office to support cloud strategy, Cloud Target Operating Model (CTOM), governance, value realization, and digital transformation engagements across the Middle East.</p><p>This role will provide hands-on delivery support, pursuit support, and thought-leadership contribution across complex cloud and digital transformation engagements. The selected candidate will work with high-performing teams locally and across the region, supporting clients as they assess current-state cloud maturity, define target-state ambitions, mobilize cloud governance, and build operating models that enable sustainable cloud adoption.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Strategy &amp; Advisory</strong></p><ul><li>Support the design and delivery of cloud strategies, adoption roadmaps, and transformation cases.</li><li>Conduct current-state assessments, maturity diagnostics, and gap analyses.</li><li>Develop business cases, value propositions, and investment justifications for cloud initiatives.</li><li>Translate cloud strategy into practical initiatives, workplans, and implementation roadmaps.</li></ul><p><strong>Cloud Target Operating Model (CTOM) &amp; Governance</strong></p><ul><li>Design and document Cloud Target Operating Models including organization, governance, service models, operating processes, and roles and responsibilities.</li><li>Support the definition and mobilization of Cloud Centres of Excellence (CoE).</li><li>Translate regulatory, risk, and policy requirements into practical governance frameworks.</li><li>Support cloud governance, demand management, value tracking, FinOps, and control framework design.</li></ul><p><strong>Delivery, PMO &amp; Stakeholder Support</strong></p><ul><li>Support or lead delivery workstreams depending on level and engagement requirements.</li><li>Assist with delivery governance, planning, RAID management, status reporting, and stakeholder communications.</li><li>Engage with client stakeholders across IT, digital, security, finance, procurement, governance, and business leadership.</li><li>Prepare professional consulting documentation, executive materials, workshop packs, and decision papers.</li></ul><p><strong>Pursuits &amp; Thought Leadership</strong></p><ul><li>Support cloud-related RFPs and pursuits, particularly cloud strategy, CTOM, governance, value realization, and operating model sections.</li><li>Contribute to EY cloud thought leadership, whitepapers, reusable assets, accelerators, and executive materials.</li><li>Support capability building and knowledge transfer to junior team members and wider practice teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Experience in cloud strategy, IT strategy, operating model, technology advisory, or digital transformation roles.</li><li>Strong understanding of public cloud platforms including Azure, AWS, and/or GCP at architecture, governance, and operating model level.</li><li>Experience with Cloud Operating Models, Cloud CoE design, IT Target Operating Models, cloud governance, or cloud transformation programs.</li><li>Strong structured problem-solving, stakeholder management, communication, and consulting documentation skills.</li><li>Ability to support workshops, interviews, diagnostics, maturity assessments, roadmaps, and gap analysis activities.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, Business, Management, or a related discipline.</li><li>Good written and spoken English; Arabic language capability is advantageous but not mandatory.</li></ul><p><strong>Ideally, You'll Also Have</strong></p><ul><li>Experience with FinOps, cloud cost governance, or cloud value realization.</li><li>Exposure to regulation, cybersecurity, risk, data sovereignty, or cloud compliance topics.</li><li>Experience working with GCC public sector clients or regulated industries.</li><li>Experience contributing to RFPs, proposals, client pursuits, whitepapers, or executive thought leadership.</li><li>Consulting experience with a Big 4 consultancy firm, technology advisory firm, or leading system integrator.</li></ul><p><strong>What We Look For</strong></p><p>We are looking for professionals who combine structured consulting skills, cloud advisory knowledge, stakeholder engagement capability, and a passion for helping clients drive measurable transformation through cloud-enabled operating models.</p>

<p><b>Job description</b></p><p>Requisition ID:&nbsp; 1729537</p><p>We are seeking a highly skilled and motivated Microsoft Power Platform Developer to join the Jordan Resources Hub. The successful candidate will have extensive experience in Power Apps, Power Automate, Power Pages, Dataverse, Power BI, JavaScript, and C# plugin development.</p><p>&nbsp;</p><p>The ideal candidate will possess a strong understanding of solution architecture, integration patterns, governance, application lifecycle management (ALM), and best practices for scalable Power Platform implementations.</p><p><br></p><p><b>&nbsp;</b></p><p><b>Key Responsibilities</b></p><p><br></p><p>Design, develop, and maintain Model-Driven Apps and Canvas Apps to support complex business processes.</p><p>Build, optimize, and support Power Automate cloud and desktop flows for workflow automation and process orchestration.</p><p>Develop and customize Power Pages websites, customer portals, and external-facing applications.</p><p>Configure and administer Microsoft Dataverse, including tables, relationships, forms, views, business rules, security roles, and business process flows.</p><p>Develop advanced server-side business logic using C# Plugins, Custom APIs, Custom Workflow Activities, and Dataverse SDK.</p><p>Create client-side customizations using JavaScript, including form scripting, command bar customizations, responsive UI enhancements, and validation logic.</p><p>Integrate Power Platform solutions with Azure Services, REST APIs, Microsoft 365, Dynamics 365, and third-party enterprise systems.</p><p>Design and develop interactive Power BI dashboards, reports, and analytics solutions to support business decision-making.</p><p>Implement enterprise-grade security, governance, compliance, and role-based access controls.</p><p>Manage solution packaging, deployment, environment strategies, and Application Lifecycle Management (ALM) using Azure DevOps and Power Platform Pipelines.</p><p>Troubleshoot and resolve complex application, integration, performance, and portal-related issues.</p><p>Conduct code reviews and ensure adherence to development standards, security guidelines, and Microsoft best practices.</p><p>Collaborate with business stakeholders, functional consultants, architects, and project teams to analyze requirements and deliver scalable technical solutions.</p><p>Prepare technical documentation, design specifications, deployment guides, and knowledge transfer materials.</p><p>Stay current with emerging Microsoft technologies including Copilot Studio, AI Builder, Power Platform Agents, Azure AI Services, and related innovations.</p><p>&nbsp;</p><p><br></p><p>R<b>equired Skills &amp; Experience</b></p><p><b><br></b></p><p><b>&nbsp;</b></p><p><b><br></b></p><p><b>Technical Expertise</b></p><p><br></p><p>Strong hands-on experience developing solutions using Microsoft Power Apps (Model-Driven and Canvas Applications).</p><p>Extensive experience with Power Pages development, customization, authentication models, and portal security.</p><p>Proven expertise in Power Automate cloud flows, approval workflows, integrations, and advanced automation scenarios.</p><p>Deep understanding of Microsoft Dataverse, including data modeling, relationships, performance optimization, and governance.</p><p>Advanced proficiency in C# Plugin Development, Custom APIs, Custom Workflow Activities, and Dataverse SDK.</p><p>Strong knowledge of JavaScript, TypeScript, form scripting, command bar customization, and client-side development.</p><p>Experience with REST APIs, JSON, OAuth 2.0, OpenID Connect, and service integrations.</p><p>Hands-on experience with Microsoft Power BI development and implementation.</p><p>Experience developing integrations with Dynamics 365, Azure Functions, Logic Apps, Service Bus, Azure Storage, Graph API, and external enterprise platforms.</p><p>Knowledge of HTML, CSS, Liquid Templates, Bootstrap, JavaScript frameworks, and responsive web design for Power Pages.</p><p>Understanding of Power Platform licensing, governance, capacity management, and security best practices.</p><p><strong>Desired Candidate Profile</strong></p><p>The successful candidate will have extensive experience in Power Apps, Power Automate, Power Pages, Dataverse, Power BI, JavaScript, and C# plugin development.</p>

<p><strong>Finance Transformation Associate Manager</strong></p><p>PMO-Oriented | Full Finance Domain Expertise</p><p>Department: Finance Transformation</p><p>Reports To: Ass. Dir Finance transfomation</p><p>Location: AMMAN</p><p>Employment: Full-Time</p><p><strong>Role Overview</strong></p><p>We are seeking a highly experienced Finance Transformation Associate Manager with a strong PMO orientation to lead and orchestrate complex, multi-workstream finance modernization initiatives across the enterprise. This role combines deep functional knowledge across the full spectrum of finance domains with structured program management discipline to drive measurable outcomes in process optimization, technology enablement, and operating model redesign.</p><p>The ideal candidate will act as the central orchestrator between finance leadership, IT, external partners, and business stakeholders, ensuring that transformation programs are delivered on time, within budget, and in alignment with strategic objectives.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program &amp; Project Management (PMO)</strong></p><ul><li>Lead end-to-end planning, execution, and governance of finance transformation programs, including milestone tracking, dependency management, risk mitigation, and steering committee reporting</li><li>Establish and maintain PMO frameworks, templates, dashboards, and logs to ensure transparency and accountability across all workstreams</li><li>Manage cross-functional project teams, including internal resources, system integrators, and third-party vendors</li><li>Drive stage-gate governance and ensure alignment with enterprise portfolio management standards</li><li>Prepare and present executive-level status reports, business cases, and investment proposals</li></ul><p><strong>Finance Domain Leadership</strong></p><ul><li>Serve as the subject matter expert across all core finance functions: Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Financial Planning &amp; Analysis (FP&amp;A), Treasury &amp; Cash Management, Tax, and Internal Controls</li><li>Lead process assessment, gap analysis, and future-state design for finance operations, leveraging industry best practices and benchmarking data</li><li>Define and prioritize transformation use cases across finance, mapping them to technology enablers such as ERP modernization, RPA, AI/ML, and advanced analytics</li><li>Champion the adoption of shared services, Centers of Excellence, and global process ownership models</li></ul><p><strong>Technology &amp; Systems Enablement</strong></p><ul><li>Partner with IT and solution architects to evaluate, select, and implement finance technology platforms</li><li>Oversee system integration efforts, data migration strategies, and UAT cycles for finance modules</li><li>Drive the finance AI and automation roadmap, including intelligent document processing, predictive analytics, and agentic finance workflows</li></ul><p><strong>Change Management &amp; Stakeholder Engagement</strong></p><ul><li>Design and execute change management strategies to ensure adoption of new processes, tools, and ways of working across finance teams globally</li><li>Facilitate workshops, training sessions, and communication plans tailored to diverse stakeholder groups</li><li>Build trusted relationships with senior finance leaders, regional controllers, and business unit heads</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><ul><li>Bachelor s degree in Finance, Accounting, Business Administration, or related field; MBA or Master s degree strongly preferred</li><li>10+ years of progressive experience in finance transformation, finance operations, or management consulting with a Big 4 or top-tier firm</li><li>Demonstrated expertise across multiple finance domains: P2P, O2C, R2R, FP&amp;A, Treasury, Tax, and Internal Controls</li><li>5+ years of hands-on project/program management experience,</li><li>Proven track record of delivering large-scale, multi-region finance transformation programs</li><li>Strong experience with enterprise finance platforms: SAP</li><li>Excellent command of PMO tools and methodologies: MS Project, Smartsheet, or equivalent</li><li>Exceptional communication, presentation, and executive stakeholder management skills</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience in the pharmaceutical, life sciences, or regulated industry sectors</li><li>Exposure to AI/ML applications in finance (e.g., intelligent automation, NLP-based document processing, predictive forecasting)</li><li>CPA, CMA, ACCA, or equivalent</li><li>Multilingual capability</li></ul>

<p><b>JOB PURPOSE</b></p><p>- Monitor and review the monthly closing activities of all entities, including the accounting treatment of gross profit, analysis of production and cost variances, and preparation of summary reports. Highlight any abnormal cases or values.</p><p>- Prepare the calculation of product gross profit margins across the Group and compare them with last year and other relevant periods, including standard vs. actual cost analysis.</p><p>- Provide the Group with consolidated cost data for each budgeting and forecasting cycle.</p><p>- Update monthly reporting templates (Power BI) by extracting raw data from various systems and reports and generating preliminary results.</p><p>- Develop new report and dashboard models (Power BI) and update existing dashboards as required.</p><p>- Review PURP solution results monthly to ensure the accuracy of Hikma Group s financial statements.</p><p>- Prepare and calculate group-level product costing and profitability and contribute to the consolidation of Hikma Group s financial results, including monthly analytical reporting.</p><p><b>KEY ACCOUNTABILITIES</b></p><p>- Monitor, analyze, and review entities monthly closing activities, including the accounting treatment of COGS and gross profit. Analyze production and cost variances, underapplied overhead, and coordinate with entities on annual standard overhead rate calculations and other costing-related tasks.</p><p>- Validate and review the PURP solution results each month-end and submit the finalized outcomes.</p><p>- Collaborate with planning teams across all sites to compute and maintain consolidated standard cost data for budgeting and forecasting cycles.</p><p>- Update monthly report templates (Power BI) by extracting raw data from various systems and reports and generate preliminary results.</p><p>- Design and prepare new Power BI dashboards and report models, and update existing dashboards as needed.</p><p>- Perform costing audits for entities as required.</p><p>- Conduct cost and profitability calculations and analysis for Hikma products at group level.</p><p>- Monthly to check consolidated results up to gross profit including preparation and analytical review.</p><p>- Prepare consolidated product cost calculations as needed.</p><p>- Support entities and the IT SAP team by providing guidance and system support for projects or issues related to SAP Costing and the FIEX financial control modules.</p><p>- Perform any additional tasks assigned as part of daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p><b>QUALIFICATIONS</b></p><p>Minimum: Bachelor s degree in Business with concentration in Finance or Accounting related fields.</p><p>Preferred: Preferably a CMA/CPA holder.</p><p><b>EXPERIENCE</b></p><p>Minimum: 2-5 years of experience in costing and financial reporting fields, intermediate technical SAP experience for a manufacturing company.</p><p>Preferred: Experience with Excel Power Query or Power BI or similar system is highly valuated.</p><p>SKILLS</p><p>Strong analytical, financial modelling, and reporting skills (Advanced user of Excel).</p><p>Ability to develop strategic relationships with business partners and feel comfortable handling large volumes of complex data and presenting findings to senior management</p><p>Professional verbal and written communication with an ability to work effectively and cross-functionally with all levels of the organization in both finance and operations.</p><p>Ability to digest large quantities of data to build financial and management reports combined with strong attention to detail.</p><p>Demonstrated ability to handle sensitive and confidential information.</p>

<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>The Editorial Assistant is an entry-level position responsible for executing the daily tasks of the journal(s) and/or project(s) assigned to them in accordance with client expectations. You ll play a vital role in supporting the smooth running of the editorial process, ensuring timely and high-quality support for editors, authors, and other stakeholders.</p><p>Provides support to the Managing Editor, Senior Managing Editor, and/or Client Manager through manuscript processing tasks, email-based tasks, or special projects. Requires an understanding of the overall peer review process from submission to acceptance and knowledge of a submission system to perform basic manuscript processing. Understands how assigned duties relate to others in their department and how their department integrates within their division and business unit. Has no supervisory responsibilities but may assist in training other colleagues on their assigned projects. Follows established guidelines for communication and demonstrates critical thinking skills in relation to their assigned tasks. Impacts own team by providing high-quality customer service and meeting established productivity goals and deadlines. May assist with projects as directed by the other members of the Editorial Division. Communicates proactively and escalates properly with colleagues and managers on a regular basis. Upholds high standards of professionalism and courtesy when working with colleagues and clients.</p><p><strong>Desired Candidate Profile</strong></p><p>Can communicate in English, both written and verbal, to a professional standard.</p><p>Can utilise strong time management skills to manage a number of varied tasks and timelines effectively.</p><p>Have strong critical thinking and decision-making skills.</p><p>Prioritises customer service through problem-solving, knowledgeable support, and professional and helpful communication at all times.</p><p>Ability to prioritise and manage multiple tasks within a time-driven, deadline-based environment.</p><p>Excellent organisational and time management skills.</p><p>Excellent verbal and written communication skills.</p><p>A Bachelor s degree</p>

<p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p>What you'll be doing</p><p>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</p><p>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</p><p>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</p><p>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</p><p>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</p><p>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</p><p>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</p><p>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</p><p>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</p><p>Consistently meet and exceed defined KPIs, including:</p><ul><li>Quality and customer satisfaction</li><li>Productivity and adherence</li><li>Sales contribution</li><li>Service level targets</li></ul><p>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</p><p>Contribute to continuous improvement by flagging customer pain points and process gaps.</p><p>What you ll need to succeed</p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>Using GenAI in Your Application Process</p><p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p>

<p>We are seeking an Applications Support Manager to lead the support and operations of core banking and enterprise applications. The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment. Key Responsibilities: Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements. Oversee application deployment, configuration, and release management across environments. Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed. Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles. Oversee containerized environments (e.g., Docker/Kubernetes), ensuring stability, scalability, and performance. Act as the main point of contact for business stakeholders on incidents, service requests, and system issues. Coordinate with in-house development teams and vendors for issue resolution, enhancements, and releases. Drive incident, problem, and change management aligned with ITIL practices. Ensure proper documentation, monitoring, and continuous improvement of support processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, IT, or related field. 10+ years of experience in application support, with proven team leadership experience. Strong background in banking systems (e.g., core banking, payments, digital channels). Hands-on experience in : Application deployment and environment management L2/L3 support operations Batch/job scheduling systems Container platforms (Docker, Kubernetes) Experience working within regulated environments with high availability requirements.</p>

<p>POSITION SUMMARY Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities. Open doors and assist guests/visitors entering and leaving property. Assist with luggage storage and retrieval. Transport guest luggage to and from guest rooms and/or designated bell area. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees. Develop and maintain positive working relationships with others. Follow all company policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: Less than 1 year supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>