وظائف موظف استقبال في الكويت

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Receptionist is the first point of contact for clients at Nail Station Salon. The role is responsible for delivering exceptional customer service by welcoming clients, managing appointments, handling inquiries, processing payments, and ensuring the smooth day-to-day operation of the salon reception. The Receptionist plays a key role in creating a warm, professional, and organized experience for every client.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Customer Service</b></p><ul><li>Greet and welcome clients in a friendly and professional manner.</li><li>Ensure every client receives a positive and personalized salon experience.</li><li>Respond promptly to client inquiries via phone, WhatsApp, social media, or in person.</li><li>Handle customer concerns professionally and escalate issues to the Salon Manager when necessary.</li><li>Maintain client confidentiality and professionalism at all times.</li></ul><p><b>Appointment Management</b></p><ul><li>Schedule, confirm, reschedule, and cancel appointments using the salon booking system.</li><li>Coordinate appointments efficiently to maximize therapist utilization.</li><li>Send appointment reminders and follow up on missed appointments.</li><li>Manage walk-in clients while minimizing waiting times.</li></ul><p><b>Reception &amp; Administration</b></p><ul><li>Maintain an organized and welcoming reception area.</li><li>Register new clients and update customer records accurately.</li><li>Answer incoming calls and direct inquiries appropriately.</li><li>Assist with administrative tasks including filing, reports, and daily documentation.</li><li>Coordinate communication between clients and salon staff.</li></ul><p><b>Cashiering &amp; Sales</b></p><ul><li>Process cash, card, and digital payments accurately.</li><li>Balance the cash register and prepare daily sales reports.</li><li>Promote salon services, memberships, packages, and retail products.</li><li>Support upselling and cross-selling opportunities to achieve sales targets.</li><li>Issue invoices and receipts as required.</li></ul><p><b>Operational Support</b></p><ul><li>Monitor appointment flow and communicate schedule changes to technicians.</li><li>Ensure reception supplies are adequately stocked.</li><li>Assist in maintaining salon cleanliness and presentation standards.</li><li>Support promotional campaigns, events, and seasonal offers.</li><li>Perform other duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications: </b></p><ul><li>Previous experience as a Receptionist, Customer Service Representative, or Front Desk Officer, preferably within a salon, spa, beauty, or hospitality environment.</li><li>Experience using appointment booking systems is preferred.</li></ul><p><br></p><p><b>Skills &amp; Competencies</b></p><ul><li>Excellent customer service and interpersonal skills.</li><li>Strong communication skills in English; Arabic is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills (Microsoft Office and appointment/POS systems).</li><li>Cash handling and basic accounting skills.</li><li>Problem-solving and conflict resolution abilities.</li><li>Sales-oriented with the ability to promote services and retail products.</li><li>Team player with a high level of professionalism and reliability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Customer satisfaction and service quality.</li><li>Appointment booking accuracy and schedule utilization.</li><li>Reception response time to calls and messages.</li><li>Client retention and repeat bookings.</li><li>Retail product and service upselling performance.</li><li>Daily cash reconciliation accuracy.</li><li>Attendance, punctuality, and professionalism.</li><li>Accuracy of client records and administrative documentation.</li><li>Compliance with Nail Station Salon policies and service standards.</li></ul><p><br></p><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role The Receptionist is responsible to manage the reception as the first point of contact for the office and provide business operations, administrative support to the FM team s goal to deliver the FM services as per agreement. Assist Staff/Guests needs, and requirements related to facilities and other services being provided as part of the scope. Supports the FM team to successfully deliver the FM services at the site as per agreement. Key Responsibilities Ensure the Reception is covered without fail during working hours Provide Superior Customer Service in all areas &amp; aspects and actively assist to ensure compliance of the Reception SLA s. Maintain security and safety standards as required, ensuring that visitors are recorded in logbook, escorted and contractors do not have access to areas without the appropriate authorization or supervision maintained. Maintain the record of all files and documents and monitor and maintain office supplies inventory. Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&amp;S and first aid.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training. Proficient computer skills, Knowledgeable in SAP, FMP, Lenel System Experience in FM corporate environment. Customer service skills. Administration skills. Ability to work well under pressure.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The Receptionist reports&nbsp;to the Showroom Manager and provides administrative support to all Central Services and Support Operations of the Automotive division of Alghanim Industries.</p><br> <br><br>Job Responsibilities <br><ul> <li>Welcomes customers and direct them to the appropriate representative</li> <li>Responsible for maintaining all files</li> <li>Arranging and coordinating the&nbsp;manager's schedule</li> <li>Coordination of all archive support for Automotive division&nbsp;</li> <li>Writing and translating all facility correspondence (Arabic and English)</li> <li>Organizing travel and hotel accommodation for all&nbsp;managerial staff</li> <li>Responsible for&nbsp;preparing employees change of status forms</li> <li>Coordinating with HR office on all personal matters relating&nbsp;showroom staff</li> </ul> <p>Handling all incoming and outgoing mail for the manager</p><br> <br><br>Candidate Requirements <br><ul> <li>Must be able to speak and write Arabic and English</li> <li>Must be self-motivating, personable, able to handle demanding customers</li> <li>Good communication skills&nbsp;</li> <li>Pleasant personality</li> <li>Presentable and professional</li> <li>Able to work on computer (Word, Excel, Internet etc.)</li> <li>Team player and punctual</li> </ul> <p>Willing to work two shifts (8:00 – 12:00 and 4:30 – 8:00)</p><br> <br><br>Education <br>High School / Diploma<br>Bachelor’s Degree<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>ibis Kuwait Salmiya is a modern economy hotel operated under the Accor hospitality group. Located in the heart of Salmiya, the hotel offers comfortable accommodations for both business and leisure travelers. It features well-equipped guest rooms and suites, dining outlets, meeting facilities, a fitness center, and complimentary Wi-Fi. Conveniently situated near shopping, entertainment, and the city's business district, ibis Kuwait Salmiya is known for delivering quality service, affordability, and a welcoming guest experience</p><br><br>Job Description<br><br><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul><br>Qualifications<br><br><ul><li>bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><br>Additional Information<br><br><ul><li>Local transfer within Kuwait if possible.</li><li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li><li>Available to join immediately or after the required notice period.</li><li>Willing to work flexible shifts, weekends, and public holidays.</li><li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li></ul> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office Receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><h4>Company description</h4> <p>Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.</p> <h4>Job description</h4> <p>Front office senior receptionist</p> <p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p> <h4>What you will be doing:</h4> <ul> <li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li> <li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li> <li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li> <li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required.</li> <li>Proficiency with Opera property management system or related hotel management software.</li> <li>Fluency in English and Arabic; additional languages are a plus.</li> <li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment.</li> <li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently.</li> <li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously.</li> <li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction.</li> <li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices.</li> </ul> <h4>Additional information</h4> <h4>What is in it for you:</h4> <ul> <li>Learning programs through our academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li> <li>Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>ibis Kuwait Salmiya is a modern economy hotel operated under the Accor hospitality group. Located in the heart of Salmiya, the hotel offers comfortable accommodations for both business and leisure travelers. It features well-equipped guest rooms and suites, dining outlets, meeting facilities, a fitness center, and complimentary Wi-Fi. Conveniently situated near shopping, entertainment, and the city's business district, ibis Kuwait Salmiya is known for delivering quality service, affordability, and a welcoming guest experience.</p> <h4>Job description</h4> <p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p> <h4>Key responsibilities:</h4> <ul> <li>Welcome guests and perform check-in/check-out procedures efficiently.</li> <li>Manage room reservations, modifications, and cancellations.</li> <li>Handle guest requests, inquiries, and complaints professionally.</li> <li>Process payments, maintain accurate billing, and issue invoices.</li> <li>Answer telephone calls and direct inquiries appropriately.</li> <li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li> <li>Maintain accurate guest records using the hotel's property management system.</li> <li>Provide information about hotel services, facilities, and local attractions.</li> <li>Ensure the reception area is clean, organized, and professional at all times.</li> <li>Follow hotel policies, safety procedures, and service standards.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in hospitality, tourism, or a related field preferred.</li> <li>Previous experience in front office, reception, or customer service is an advantage.</li> <li>Strong communication and interpersonal skills.</li> <li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li> <li>Ability to multitask and work efficiently in a fast-paced environment.</li> <li>Professional appearance and customer-focused attitude.</li> <li>Flexibility to work shifts, including weekends and public holidays.</li> </ul> <h4>Additional information</h4> <ul> <li>Local transfer within Kuwait if possible.</li> <li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li> <li>Available to join immediately or after the required notice period.</li> <li>Willing to work flexible shifts, weekends, and public holidays.</li> <li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Front Office Receptionist is responsible for creating a positive first impression by welcoming guests and ensuring a smooth check-in and check-out experience. This role provides excellent customer service, handles guest inquiries, and supports daily front office operations.</p><p>Key Responsibilities:</p><ul><li>Welcome guests and perform check-in/check-out procedures efficiently.</li><li>Manage room reservations, modifications, and cancellations.</li><li>Handle guest requests, inquiries, and complaints professionally.</li><li>Process payments, maintain accurate billing, and issue invoices.</li><li>Answer telephone calls and direct inquiries appropriately.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Maintain accurate guest records using the hotel's property management system.</li><li>Provide information about hotel services, facilities, and local attractions.</li><li>Ensure the reception area is clean, organized, and professional at all times.</li><li>Follow hotel policies, safety procedures, and service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality, Tourism, or a related field preferred.</li><li>Previous experience in front office, reception, or customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in Microsoft Office and hotel property management systems (e.g., Opera is an advantage).</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Professional appearance and customer-focused attitude.</li><li>Flexibility to work shifts, including weekends and public holidays.</li><li>Local transfer within Kuwait if possible.</li><li>Eligible to work in Kuwait with transferable residency (Article 18), if applicable.</li><li>Available to join immediately or after the required notice period.</li><li>Willing to work flexible shifts, weekends, and public holidays.</li><li>Committed to delivering exceptional guest service and maintaining Accor's hospitality standards.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Mövenpick Hotel &amp; Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.</p><br><br>Job Description<br><br><p><u><strong>Front Office Senior Receptionist&nbsp;</strong></u></p><br><p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p><br><p><u><strong>What you will be doing:</strong></u></p><br><ul><li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li><li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li><li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li><li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required</li><li>Proficiency with Opera property management system or related hotel management software</li><li>Fluency in English and Arabic; additional languages are a plus</li><li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment</li><li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently</li><li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously</li><li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction</li><li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices</li></ul><br>Additional Information<br><br><p><strong>What is in it for you:</strong></p><br><p>·&nbsp;Learning programs through our Academies.</p><br><p>· Opportunity to develop your talent and grow within your property and across the world!</p><br><p>·&nbsp; &nbsp;Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</p><br><p>·&nbsp; Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</p><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/&nbsp;</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

<p><strong>Main Duties and Tasks</strong></p><ul><li>Guest Service: Greet guests, hand out room keys, and make visitors feel welcome.</li><li>Check-In/Check-Out: Register guest data, settle bills, and take cash or card payments.</li><li>Reservations: Take room bookings by phone, email, or in person.</li><li>Communication: Answer phone calls, sort mail, and pass on messages.</li><li>Problem Solving: Listen to guest complaints and find fast, polite solutions.</li><li>Teamwork: Talk with the cleaning and maintenance staff to confirm which rooms are ready</li><li>Arabic Speaker is a must</li></ul>

<p>Handle guest check-in/check-out, reservations, inquiries, complaints, billing, and front-office operations while ensuring excellent customer service and smooth daily hotel operations. Opera PMS knowledge is mandatory.</p><p><strong>Desired Candidate Profile</strong></p><p>Apply Now: Phone-PHONE_NUMBER E-MEMAIL_ADDRESS</p>

<p>Our client boutique dermatology and luxury aesthetic care designed around individual patient goals. They have peaceful, high-end environment where modern skin medical professionals and beauty science meet, giving every patient special, top-quality care in a relaxing place What we offer In addition to a competitive tax-free salary and excellent benefits, you'll work in a professional, collaborative environment with a diverse team and numerous opportunities. Our client offers a rewarding career experience and is excited to connect with individuals seeking new challenges.</p><p>You are excellent in customer service, with strong organizational, communication, and time-management skills. You represent the company s standards professional, detail-oriented, and committed to an outstanding patient experience. Strong ability to manage patient flow, stay organized, be proactive, and perform under pressure.</p><p><strong>Skills &amp; Competencies:</strong></p><ul><li>Warmly greet incoming visitors</li><li>Handle requests and resolve complaints professionally</li><li>Maintain a welcoming and well-presented lobby</li><li>Proactive, team-oriented, with genuine care for patients</li><li>Professional appearance and positive attitude with strong customer-service skills</li><li>Familiarity with social media enquiries and basic CRM follow-up</li><li>Proficiency with office software, email, and spreadsheets</li></ul><p><strong>Education &amp; Qualifications:</strong></p><ul><li>High school diploma or equivalent</li><li>Diploma or degree in administration, hospitality, or related field is an advantage</li><li>Minimum 1 2+ years experience in clinic, spa, or front-desk customer service</li><li>Prior experience in a medical, dermatology, or aesthetics clinic</li></ul><p>This role serves as the main point of contact, providing a warm and premium experience for all clinic visitors. They manage the front desk by handling appointments and answering patient inquiries via phone, email, and messaging. Overall, the role ensures high patient satisfaction while keeping daily clinic operations running smoothly. This role is suited for a professional who has worked in reputable clinics and is capable of delivering a seamless, polished front-desk operation.</p><p><strong>Role &amp; Responsibilities:</strong></p><p><strong>Reception &amp; hospitality:</strong></p><ul><li>Welcome patients and visitors warmly in Arabic and English, ensuring a courteous, professional, and comfortable front-of-house experience.</li></ul><p><strong>Appointment management:</strong></p><ul><li>Schedule, confirm, reschedule, and follow up on appointments using the clinic booking system; manage the daily calendar to minimise wait times and gaps.</li></ul><p><strong>Communications:</strong></p><ul><li>Answer incoming calls, WhatsApp/social messages, and emails promptly; respond to enquiries about services, pricing, and availability, and route matters to the right team member.</li></ul><p><strong>Patient registration:</strong></p><ul><li>Register new patients, verify personal and insurance details, and maintain accurate, confidential records in the clinic management system.</li></ul><p><strong>Billing support:</strong></p><ul><li>Process payments, issue invoices and receipts, handle deposits, and reconcile the daily cash/card float.</li></ul><p><strong>Coordination:</strong></p><ul><li>Coordinate with clinical staff on patient flow, notify practitioners of arrivals, and manage the waiting area.</li></ul><p><strong>Front desk upkeep:</strong></p><ul><li>Keep the reception and waiting areas clean, presentable, and well-stocked with forms and marketing materials.</li></ul><p><strong>Administration:</strong></p><ul><li>Support light administrative tasks filing, follow-up reminders, feedback collection, and assisting with promotions or campaigns as needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You are excellent in customer service, with strong organizational, communication, and time-management skills. You represent the company s standards professional, detail-oriented, and committed to an outstanding patient experience. Strong ability to manage patient flow, stay organized, be proactive, and perform under pressure.</p><p><strong>Skills &amp; Competencies:</strong></p><ul><li>Warmly greet incoming visitors</li><li>Handle requests and resolve complaints professionally</li><li>Maintain a welcoming and well-presented lobby</li><li>Proactive, team-oriented, with genuine care for patients</li><li>Professional appearance and positive attitude with strong customer-service skills</li><li>Familiarity with social media enquiries and basic CRM follow-up</li><li>Proficiency with office software, email, and spreadsheets</li></ul><p><strong>Education &amp; Qualifications:</strong></p><ul><li>High school diploma or equivalent</li><li>Diploma or degree in administration, hospitality, or related field is an advantage</li><li>Minimum 1 2+ years experience in clinic, spa, or front-desk customer service</li><li>Prior experience in a medical, dermatology, or aesthetics clinic</li></ul>

YOUR DAY-TO-DAY<br><br>Greet all guests, visitors, and VIPs warmly and professionally as they arrive or depart the hotel. Open doors, assist with luggage, and provide direction or escort to the reception or appropriate areas. Coordinate with Bellmen and the Front Office team to manage guest arrivals and departures efficiently. Assist with hailing taxis, arranging transportation, and directing traffic in front of the hotel to ensure smooth flow. Provide information on hotel facilities, services, and local attractions with confidence and accuracy. Maintain a strong presence at the main entrance, upholding the hotel’s image and security protocols at all times. Monitor and manage the cleanliness and appearance of the entrance, driveway, and lobby areas. Anticipate guest needs and respond promptly to guest requests, inquiries, or concerns. Assist with handling packages, deliveries, and special guest arrangements as needed. Support the Front Office and Concierge teams during busy periods with a proactive, can-do attitude. Maintain detailed knowledge of hotel events, VIP arrivals, and guest preferences.<br><br>RESPONSIBLE BUSINESS<br><br>Assist with heavy packages, coats, suitcase, etc. being alert to give assistance courteously and quickly, before having to be asked Maintain a willingness to please attitude and give undivided attention to any approaching guest Be familiar with the layout of the hotel and memorize the preferred route for escorting guests Room the guest in accordance with hotel standards Be familiar with the lift workings and emergency stairs. Provide information to guests about the hotel facilities and services Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning Maintain a well-groomed hair style and wear clean, shiny well-polished shoes and a neat uniform while on duty Keep the baggage room clean and in order before going off duty on each shift Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain Use the Duty Log to document matters of importance Operate Communicates equipment Arrange transport and coordinate luggage Manage the key system securely.<br><br>ACCOUNTABILITY<br><br>Demonstrate service attributes in accordance with industry expectations and company standards including:<br><br>Being attentive to Guests Accurately and promptly fulfilling Guests requests Anticipate Guests needs Maintain a high level of knowledge which affects the Guest experience Demonstrating a „service‟ attitude Taking appropriate action to resolve guest complaints Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Responsibilities<br><br>What will I be doing?<br><br>As a Doorperson, You Serve As a Key Connection Point Between Guests And The Hotel As Well As Other Hotel Departments. A Doorperson With The Hotel Property Influences The Guest's First Impression, And Therefore, Must Ensure To Always Offer a Professional And Welcoming Disposition. Specifically, The Doorperson Will Perform The Following Tasks At The Highest Level Of Service<br><br>Comply with Company brand standards at all times Welcome guests on arrival and assist with their luggage Maintain frequent contact with regular Guests and visitors Park Guests' cars on the hotel premises, as required Provide a driving service to Guests, as required Ensure cleanliness and safety of all hotel vehicles Keep up to date on all hotel services as well as VIPs and special events Be knowledgeable on external locations, attractions, and landmarks in the vicinity Project a professional manner with an emphasis on hospitality and guest service<br><br>Qualifications<br><br>What are we looking for?<br><br>Skills<br><br>A Doorperson serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br><br>Previous experience working within the hotel, leisure, and/or retail sector A valid driver's license with no outstanding driving restrictions or infringements Meticulous personal presentation and strong communication skills Strong good communication skills Calm, courteous, and discreet demeanor A good knowledge of the area and the country in general, preferred A passion for working on team as well as autonomously<br><br>What will it be like to work for Hilton?<br><br>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A <b>Patient Coordinator</b> serves as the primary point of contact for patients, ensuring a seamless experience by coordinating appointments, facilitating communication between patients and healthcare providers, managing administrative processes, and supporting continuity of care.</p><p><br></p><p><b>1. Patient Registration and Reception</b></p><ul><li>Welcome and register patients upon arrival. </li><li>Verify patient identity, demographic information, and insurance details. </li><li>Create and maintain accurate patient records. </li><li>Obtain required consent forms and documentation. </li></ul><p><b>2. Appointment Scheduling and Coordination</b></p><ul><li>Schedule, confirm, reschedule, and cancel patient appointments. </li><li>Coordinate appointments with physicians, specialists, and diagnostic services. </li><li>Manage provider schedules to optimize clinic efficiency. </li><li>Send appointment reminders and follow up on missed appointments. </li></ul><p><b>3. Patient Communication</b></p><ul><li>Serve as the primary contact for patient inquiries via phone, email, or in person. </li><li>Provide information regarding clinic services, appointment preparation, and follow-up care. </li><li>Communicate test schedules, referrals, and treatment plans as directed by healthcare providers. </li><li>Escalate urgent patient concerns to the appropriate clinical staff. </li></ul><p><b>4. Care Coordination</b></p><ul><li>Coordinate referrals to specialists, laboratories, imaging centers, and other healthcare providers. </li><li>Assist patients in navigating the healthcare system and accessing required services. </li><li>Facilitate continuity of care between departments and external providers. </li><li>Track referrals and follow-up appointments. </li></ul><p><b>5. Insurance and Billing Support</b></p><ul><li>Verify insurance eligibility and coverage. </li><li>Obtain prior authorizations when required. </li><li>Assist patients with billing inquiries and payment procedures. </li><li>Coordinate with finance and insurance teams to resolve coverage issues. </li></ul><p><b>6. Medical Records Management</b></p><ul><li>Maintain accurate and confidential patient records. </li><li>Ensure documentation is complete and updated in the electronic medical record (EMR) system. </li><li>Process requests for medical records in accordance with privacy regulations. </li></ul><p><b>7. Administrative Support</b></p><ul><li>Prepare daily clinic schedules. </li><li>Coordinate physician calendars and clinic resources. </li><li>Maintain office supplies and administrative documentation. </li><li>Generate reports as required by management. </li></ul><p><b>8. Patient Experience and Customer Service</b></p><ul><li>Address patient concerns and complaints professionally. </li><li>Promote a positive patient experience through excellent customer service. </li><li>Support patient satisfaction initiatives. </li><li>Ensure confidentiality and respect for patient privacy. </li></ul><p><b>9. Compliance and Quality Assurance</b></p><ul><li>Ensure compliance with organizational policies, confidentiality requirements, and healthcare regulations. </li><li>Participate in quality improvement initiatives. </li><li>Maintain accurate documentation and administrative records. </li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Education &amp; Qualification</b></p><ul><li>Diploma or bachelor’s degree in healthcare administration, Business Administration, Medical Office Administration, or a related field. </li><li>Additional certification in medical administration, customer service, or healthcare coordination is an advantage. </li><li>Proficiency in Microsoft Office applications and Electronic Medical Record (EMR) systems.</li><li>2–3 years of experience in a healthcare, hospital, or clinic setting, preferably in patient coordination, medical reception, or healthcare administration. </li><li>Experience scheduling appointments and coordinating patient services. </li><li>Experience working with insurance verification and prior authorization processes. </li><li>Familiarity with medical terminology and healthcare workflows. </li><li>Experience using EMR systems and patient scheduling software. </li><li>Strong customer service and communication skills. </li><li>Ability to manage multiple priorities in a fast-paced clinical environment.</li></ul><p><br></p><p><b>Key Competencies:</b></p><ul><li>Excellent interpersonal and communication skills. Strong organizational and time-management abilities.</li><li>Customer service orientation. </li><li>Attention to detail and accuracy. </li><li>Ability to maintain confidentiality and professionalism. </li><li>Problem-solving and conflict resolution skills. </li><li>Proficiency in EMR systems and Microsoft Office applications. </li><li>Ability to work collaboratively within a multidisciplinary healthcare team.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>