وظائف موظف عناية بالأظافر في الكويت

<p><h4>Nail Beautician</h4> <p>Nail beauticians are manicure and pedicure technicians that specialize in nail artistry, including painting, airbrushing, and polishing of fingernails and toenails. The beauticians also perform nail grooming, including nail cleaning and cutting. They must keep up to date with the latest nail products, techniques, and trends. They may also promote various products by providing demonstrations.</p> <p>Nail beauticians examine and evaluate the condition and appearance of nails to provide advice on proper nail care. They must be familiar with safety procedures and techniques for performing nail services. They use sterilization equipment and must know how to properly sterilize and sanitize their tools. Manicurists ensure safety procedures are followed while performing manicures or pedicures.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Give clients' manicures</li> <li>Give clients' pedicures</li> <li>Apply nail extensions to clients’ nails</li> <li>Ensure that their personal workstation is clean and sanitary</li> <li>Properly sanitize tools to ensure clients’ safety</li> <li>Massage clients’ hands and feet</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Nail Beauticians are manicure/pedicure technicians that specialize in nail artistry, including painting, airbrushing and polishing of fingernails and toenails. The Beauticians also perform nail grooming, including nail cleaning and cutting. They must keep up to date with the latest nail products, techniques and trends. They may also promote various products by providing demonstrations.&nbsp;</p><br> <p>Nail Beauticians examine and evaluate the condition and appearance of nails to provide advice on proper nail care. They must be familiar with safety procedures and techniques for performing nail services. They use sterilization equipment and must know how to properly sterilize and sanitize their tools. Manicurists ensure safety procedures are followed while performing manicures or pedicures.</p><br> <p>Responsibilities include:&nbsp;</p><br> <ul> <li>Give clients' manicures</li> <li>Give clients' pedicures</li> <li>Apply nail extensions to clientsâ nails</li> <li>Ensure that their personal work station is clean and sanitary</li> <li>Properly sanitize tools to ensure clientsâ safety</li> <li>Massages clientsâ hands and feet</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Receptionist is the first point of contact for clients at Nail Station Salon. The role is responsible for delivering exceptional customer service by welcoming clients, managing appointments, handling inquiries, processing payments, and ensuring the smooth day-to-day operation of the salon reception. The Receptionist plays a key role in creating a warm, professional, and organized experience for every client.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Customer Service</b></p><ul><li>Greet and welcome clients in a friendly and professional manner.</li><li>Ensure every client receives a positive and personalized salon experience.</li><li>Respond promptly to client inquiries via phone, WhatsApp, social media, or in person.</li><li>Handle customer concerns professionally and escalate issues to the Salon Manager when necessary.</li><li>Maintain client confidentiality and professionalism at all times.</li></ul><p><b>Appointment Management</b></p><ul><li>Schedule, confirm, reschedule, and cancel appointments using the salon booking system.</li><li>Coordinate appointments efficiently to maximize therapist utilization.</li><li>Send appointment reminders and follow up on missed appointments.</li><li>Manage walk-in clients while minimizing waiting times.</li></ul><p><b>Reception &amp; Administration</b></p><ul><li>Maintain an organized and welcoming reception area.</li><li>Register new clients and update customer records accurately.</li><li>Answer incoming calls and direct inquiries appropriately.</li><li>Assist with administrative tasks including filing, reports, and daily documentation.</li><li>Coordinate communication between clients and salon staff.</li></ul><p><b>Cashiering &amp; Sales</b></p><ul><li>Process cash, card, and digital payments accurately.</li><li>Balance the cash register and prepare daily sales reports.</li><li>Promote salon services, memberships, packages, and retail products.</li><li>Support upselling and cross-selling opportunities to achieve sales targets.</li><li>Issue invoices and receipts as required.</li></ul><p><b>Operational Support</b></p><ul><li>Monitor appointment flow and communicate schedule changes to technicians.</li><li>Ensure reception supplies are adequately stocked.</li><li>Assist in maintaining salon cleanliness and presentation standards.</li><li>Support promotional campaigns, events, and seasonal offers.</li><li>Perform other duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications: </b></p><ul><li>Previous experience as a Receptionist, Customer Service Representative, or Front Desk Officer, preferably within a salon, spa, beauty, or hospitality environment.</li><li>Experience using appointment booking systems is preferred.</li></ul><p><br></p><p><b>Skills &amp; Competencies</b></p><ul><li>Excellent customer service and interpersonal skills.</li><li>Strong communication skills in English; Arabic is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills (Microsoft Office and appointment/POS systems).</li><li>Cash handling and basic accounting skills.</li><li>Problem-solving and conflict resolution abilities.</li><li>Sales-oriented with the ability to promote services and retail products.</li><li>Team player with a high level of professionalism and reliability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Customer satisfaction and service quality.</li><li>Appointment booking accuracy and schedule utilization.</li><li>Reception response time to calls and messages.</li><li>Client retention and repeat bookings.</li><li>Retail product and service upselling performance.</li><li>Daily cash reconciliation accuracy.</li><li>Attendance, punctuality, and professionalism.</li><li>Accuracy of client records and administrative documentation.</li><li>Compliance with Nail Station Salon policies and service standards.</li></ul><p><br></p><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WE ARE HIRING</p> <p>We are seeking a qualified and experienced Dermatologist to diagnose and treat skin, hair, and nail conditions while providing medical and cosmetic dermatology services. The ideal candidate should be committed to delivering high-quality patient care and maintaining professional medical standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Operations Executive is responsible for coordinating the day-to-day operational activities of Nail Station Salon to ensure smooth, efficient, and high-quality service delivery across all branches. The role acts as the central point of coordination between salon operations, management, HR, procurement, finance, and external suppliers, ensuring operational standards, compliance, inventory availability, staff scheduling, and customer satisfaction are consistently maintained.</p><p><br></p><p>The Operations Executive proactively monitors salon performance, resolves operational issues, implements company procedures, and supports continuous business improvement while maintaining Nail Station's brand standards and exceptional customer experience.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><b><span></span></b></p><p><b>Operations Coordination</b></p><ul><li>Coordinate daily salon operations to ensure uninterrupted business activities.</li><li>Monitor branch performance and ensure operational standards are consistently implemented.</li><li>Support the Operations Manager in executing operational strategies and business objectives.</li><li>Conduct regular branch visits to assess cleanliness, service standards, equipment condition, and compliance.</li><li>Ensure all operational procedures and company policies are followed by salon teams.</li><li>Identify operational inefficiencies and recommend practical improvements.</li></ul><p><b>Branch Support</b></p><ul><li>Act as the primary liaison between salon branches and Head Office departments.</li><li>Coordinate maintenance requests and ensure timely resolution of facility issues.</li><li>Monitor operational challenges and escalate critical concerns when necessary.</li><li>Support branch teams in resolving day-to-day operational matters efficiently.</li></ul><p><b>Staff Coordination</b></p><ul><li>Coordinate staff schedules in collaboration with branch supervisors and management.</li><li>Monitor attendance, punctuality, leave coordination, and manpower requirements.</li><li>Assist with onboarding new employees by coordinating uniforms, workstation readiness, and operational orientation.</li><li>Support employee engagement initiatives and ensure staff receive necessary operational updates.</li><li>Coordinate temporary staff allocation between branches based on business requirements.</li></ul><p><b>Inventory &amp; Procurement</b></p><ul><li>Monitor salon inventory levels to ensure uninterrupted operations.</li><li>Coordinate with Procurement for timely ordering and replenishment of salon products, retail items, consumables, and equipment.</li><li>Track stock movement and assist in reducing wastage through effective inventory control.</li><li>Coordinate stock transfers between branches when required.</li><li>Verify inventory reports and assist in regular stock counts.</li></ul><p><b>Vendor &amp; Facility Management</b></p><ul><li>Coordinate with external suppliers and service providers regarding maintenance, repairs, equipment servicing, and operational requirements.</li><li>Monitor vendor performance and ensure services are delivered according to agreed standards.</li><li>Follow up on pending maintenance issues until completion.</li></ul><p><b>Quality Assurance</b></p><ul><li>Monitor customer service standards across all branches.</li><li>Conduct operational audits to ensure compliance with company SOPs.</li><li>Support implementation of quality improvement initiatives.</li><li>Ensure salon presentation, hygiene, and safety standards meet company expectations.</li><li>Follow up on customer complaints and coordinate corrective actions with branch management.</li></ul><p><b>Reporting &amp; Documentation</b></p><ul><li>Prepare operational reports, branch performance summaries, and activity updates.</li><li>Maintain accurate operational records, maintenance logs, inventory reports, and branch documentation.</li><li>Monitor operational KPIs and identify trends requiring management attention.</li><li>Assist in preparing presentations and reports for management meetings.</li></ul><p><b>Health, Safety &amp; Compliance</b></p><ul><li>Ensure compliance with Kuwait labor regulations, health and safety requirements, and municipal guidelines.</li><li>Monitor implementation of hygiene protocols throughout all salon locations.</li><li>Support emergency preparedness and workplace safety initiatives.</li><li>Ensure operational documentation remains updated and compliant.</li></ul><p><b>Administrative Support</b></p><ul><li>Coordinate operational meetings and prepare meeting minutes when required.</li><li>Assist in developing and updating operational policies and procedures.</li><li>Support special operational projects and new branch openings.</li><li>Perform other operational and administrative duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Minimum <b>2–4 years</b> of experience in operations coordination, administration, or branch operations.</li><li>Experience in the beauty, salon, hospitality, retail, or service industry is highly preferred.</li><li>Experience managing multiple branches is an advantage.</li></ul><p><br></p><p><b>Knowledge &amp; Skills</b></p><ul><li>Strong organizational and coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Good analytical and reporting skills.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Experience using ERP or HR systems is an advantage.</li><li>Strong attention to detail and follow-through.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Customer-focused mindset with excellent service orientation.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Diagnose and treat skin, hair, and nail disorders. Conduct patient consultations and develop treatment plans. Perform dermatological and aesthetic procedures as required. Maintain accurate medical records and patient documentation. Ensure compliance with medical regulations and clinical standards. Provide professional patient care and follow-up consultations. Collaborate with nursing and administrative staff to ensure smooth clinic operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's Degree in Dermatology is mandatory.</li><li>Minimum 2 years of experience as a Dermatologist.</li><li>Previous GCC experience is highly preferred.</li><li>Valid medical license/eligibility to practice Dermatology.</li><li>Strong communication and patient management skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This role is responsible for creating and executing marketing and content plans across brands. The position covers bilingual content writing in Arabic and English, CRM execution across platforms, campaign coordination, PR packages, blogger and influencer plans, events, loyalty and retention activities, competitive benchmarking, and monthly performance reporting.</p><p><br></p><p>To support the strategic growth of Kana Group and its brands (NumberC, Nail Station &amp; Medica Care Center) by combining strong marketing execution with high-quality bilingual content, CRM communication, PR support, influencer and blogger coordination, and customer engagement initiatives that align with the group’s business goals.</p><p><br></p><p><b>Key Responsibilities: </b></p><ul><li>Build monthly marketing action plans per brand, including campaigns, offers, launches, seasonal moments, and content priorities.</li><li>Create and maintain monthly content calendars across social media, CRM, website, app, and campaign channels.</li><li>Write, edit, and proofread bilingual content in Arabic and English, including captions, reels scripts, story text, email content, SMS, push notifications, WhatsApp messages, website/app banners, and campaign copy.</li><li>Ensure all content is clear, on-brand, culturally relevant, and suitable for each platform and audience.</li><li>Plan, make, and execute CRM communication across platforms, including email, SMS, push notifications, WhatsApp, app notifications, and website/app pop-ups when applicable.</li><li>Support CRM segmentation, customer journeys, offer communication, retention campaigns, and post-campaign performance tracking.</li><li>Own campaign execution end-to-end: briefs, timelines, deliverables, approvals, platform roll-out, and post-campaign reporting.</li><li>Coordinate influencer and blogger plans (micro/UGC/Class A/B): briefs, schedules, deliverables, posting requirements, tracking, and payments alignment with finance.</li><li>Coordinate monthly PR packages, including seeding lists, stock requests, packaging notes, delivery follow-up, blogger reminders, reposts, and results tracking.</li><li>Lead activations and events planning with operations, including booths, in-store setups, collaborations, pop-ups, guest lists, checklists, and on-ground execution.</li><li>Support paid media execution with the performance team/agency, including campaign objectives, creative requirements, landing pages, UTMs, offers, and content variations.</li><li>Coordinate closely with the creative team to prepare clear design and video briefs, review deliverables, and ensure content is delivered on time.</li><li>Coordinate with brand managers and business units to understand commercial needs and convert them into clear marketing and content actions.</li><li>Ensure brand voice and visuals are consistent across all channels, branches, and customer touchpoints.</li><li>Conduct regular competitive benchmarking and share actionable insights related to content, offers, influencers, CRM, events, and market trends.</li><li>Track and report on content, CRM, influencer, PR, event, and campaign performance, including KPIs, ROI, learnings, and next-step recommendations.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Skills &amp; Qualifications: </b></p><p><br></p><ul><li>Bachelor’s degree in Marketing, Communications, Media, English, or a related field.</li><li>2–4 years of experience in marketing, content writing, retail, beauty, lifestyle, or agency environments.</li><li>Strong bilingual (Arabic &amp; English) content writing and communication skills.</li><li>Knowledge of social media, CRM, influencer marketing, PR, digital campaigns, and customer engagement.</li><li>Excellent organizational, project coordination, and stakeholder management skills.</li><li>Understanding of local market trends, customer behavior, and brand communications.</li><li>Proactive, detail-oriented, collaborative, and able to manage multiple priorities in a fast-paced environment.</li></ul></div>

<p>Diagnose and treat skin, hair, and nail disorders. Conduct patient consultations and develop treatment plans. Perform dermatological and aesthetic procedures as required. Maintain accurate medical records and patient documentation. Ensure compliance with medical regulations and clinical standards. Provide professional patient care and follow-up consultations. Collaborate with nursing and administrative staff to ensure smooth clinic operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's Degree in Dermatology is mandatory.</li><li>Minimum 2 years of experience as a Dermatologist.</li><li>Previous GCC experience is highly preferred.</li><li>Valid medical license/eligibility to practice Dermatology.</li><li>Strong communication and patient management skills.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Customer Happiness Representative -Nail Station Location: Kuwait Job Type: Full-Time Position Overview : The Customer Happiness Officer / Receptionist will be the first point of contact for our customers, responsible for managing front desk operations, handling inquiries, and ensuring a positive and welcoming experience. This role involves providing outstanding customer service, resolving issues, and supporting various administrative tasks to keep operations running smoothly. Key Responsibilities: Greet and assist customers with a friendly and professional demeanor, providing information and answering questions. Manage front desk operations, including answering phone calls, handling mail, and managing appointments. Address and resolve customer inquiries, complaints, and requests in a timely and effective manner. Maintain a clean, organized, and welcoming reception area. Coordinate with other departments to ensure customer needs are met and provide support as needed. Process and handle transactions, including payments and bookings, accurately and securely. Assist with administrative tasks, such as filing, data entry, and maintaining customer records. Monitor and report on customer feedback and satisfaction levels, implementing improvements as needed. Ensure compliance with company policies and procedures in all customer interactions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional education or certification in customer service or hospitality is a plus.</li><li>Proven experience as a receptionist or in a similar customer-facing role.</li><li>Excellent communication and interpersonal skills, with a strong focus on customer service.</li><li>Ability to handle multiple tasks and manage time effectively in a fast-paced environment.</li><li>Proficiency in office software and equipment, including phone systems and computer applications.</li><li>Strong problem-solving skills and the ability to remain calm under pressure.</li><li>Professional appearance and demeanor with a positive attitude.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Key Responsibilities:</b></p><p><br></p><p><b>1. RFQ &amp; Sourcing</b></p><ul><li>Prepare and send <b>RFQs</b> to approved suppliers for all product and non-trading requirements.</li><li>Communicate with suppliers to obtain <b>quotations</b>, lead-time information, and required technical/commercial details.</li><li>Prepare <b>comparison sheets</b> (price, quality, delivery, payment terms).</li><li>Negotiate <b>prices, payment terms, delivery terms, and contractual conditions</b>.</li></ul><p><br></p><p><b>2. Purchase Order Management</b></p><ul><li>Create accurate <b>Purchase Orders (POs)</b> in accordance with approved requests.</li><li>Issue POs to suppliers and ensure timely <b>acknowledgement</b>.</li><li>Follow up on delivery schedules and resolve any delays or discrepancies.</li><li>Coordinate with warehouse and finance for receiving and invoice processing.</li></ul><p><br></p><p><b>3. Vendor Management</b></p><ul><li>Evaluate <b>vendor performance</b> (pricing, delivery reliability, quality, service).</li><li>Follow up on <b>rebates, credit notes, and contract renewals</b>.</li><li>Support in signing new contracts with pre‑approved suppliers.</li><li>Collect and maintain <b>supplier documentation</b> (licenses, certificates, contracts, bank details, etc.).</li></ul><p><br></p><p><b>4. ERP &amp; Master Data Management</b></p><ul><li>Create <b>new products/items</b> in the ERP system with full and accurate master data.</li><li>Ensure <b>correct categories, units, pricing, barcodes, tax flags</b>, and other required fields.</li><li>Maintain data integrity and support the ERP master data process for procurement‑related entries.</li></ul><p><br></p><p><b>5. Non‑Trading Procurement</b></p><ul><li>Handle procurement for <b>assets, equipment, consumables, uniforms, services, maintenance contracts</b>, and any non‑trading requirements.</li></ul><p>&nbsp;</p><p><b>6. Coordination &amp; Reporting</b></p><ul><li>Work closely with Planning, Warehouse, VM, Finance, and Operations teams.</li><li>Provide monthly procurement reports (RFQ status, PO status, savings, rebates, vendor KPIs).</li></ul><p><br></p><p><b>Employment Details</b></p><ul><li><b>Location:</b> Kuwait</li><li><b>Department:</b> Supply Chain</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Skills:</b></p><ul><li>2–4 years of experience in Procurement or Supply Chain in Kuwait (retail, F&amp;B, beauty, or services industry preferred).</li><li>Strong negotiation and communication skills.</li><li>Proficiency in ERP systems (Oracle, SAP, Odoo, or similar).</li><li>Advanced Excel skills (comparison sheets, pricing analysis).</li><li>Strong attention to detail and data accuracy.</li><li>Ability to handle multiple categories (trading &amp; non‑trading).</li><li>Fluent in English; Arabic is an added advantage.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Kana Group is seeking a creative and detail-oriented Graphic Designer to develop engaging visual content across its beauty, retail, healthcare, e-commerce, and F&amp;B brands. The ideal candidate will be responsible for creating compelling designs for digital and print platforms, ensuring brand consistency, and supporting marketing campaigns that enhance customer engagement and brand awareness. Kana Group operates multiple businesses across Kuwait and the UAE, including beauty salons, retail, healthcare, and F&amp;B concepts.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p><b>Graphic Design &amp; Branding</b></p><ul><li>Create high-quality visual content for social media, websites, e-commerce platforms, email marketing, and digital advertising campaigns.</li><li>Design marketing collateral including brochures, flyers, posters, banners, POS materials, presentations, and promotional assets.</li><li>Ensure brand consistency across all touchpoints and business units.</li><li>Develop creative concepts and layouts aligned with campaign objectives and brand guidelines.</li></ul><p><br></p><p><b>Digital Content Creation</b></p><ul><li>Design engaging social media creatives, stories, reels covers, and digital advertisements.</li><li>Support content creation initiatives through image editing, retouching, and basic motion graphics.</li><li>Coordinate with the marketing team to create visually impactful campaigns that drive engagement and conversions.</li></ul><p><br></p><p><b>Print &amp; Production</b></p><ul><li>Prepare print-ready artwork and coordinate with suppliers and printers to ensure quality output.</li><li>Review final designs and production materials for accuracy and brand compliance.</li></ul><p><br></p><p><b>Collaboration &amp; Project Management</b></p><ul><li>Work closely with e-commerce, operations, and management teams to understand project requirements.</li><li>Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.</li><li>Stay updated on industry trends, design techniques, and emerging creative tools.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li>Knowledge of Adobe Premiere Pro and After Effects is preferred.</li><li>Familiarity with Figma, Canva, and other design tools.</li><li>Basic photography, videography, and photo-retouching skills are advantageous.</li><li>Understanding of typography, layout design, branding, and visual storytelling. </li></ul><p><br></p><p><b>Competencies</b></p><ul><li>Creative thinking and strong visual design skills.</li><li>Excellent attention to detail.</li><li>Strong time management and organizational abilities.</li><li>Ability to receive feedback and implement revisions effectively.</li><li>Strong communication and teamwork skills.</li><li>Ability to work under pressure and manage multiple deadlines.</li></ul><p><br></p><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor's Degree or Diploma in Graphic Design, Visual Communications, Fine Arts, or a related field.</li><li>2–4 years of experience in graphic design, preferably within retail, beauty, lifestyle, healthcare, hospitality, or consumer-focused industries.</li><li>Strong portfolio showcasing digital and print design work.</li><li>Experience in multi-brand environments is an advantage.</li></ul><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary:</b></p><p>We are looking for an experienced E-commerce Supervisor– Operations &amp; Commercial to oversee end-to-end e-commerce operations, manage the fulfillment team, optimize website performance (including SEO), coordinate activations, and drive commercial growth.</p><p>This role requires collaboration with merchandising, marketing, and digital teams, while ensuring a seamless customer experience and strong sales performance across online channels.</p><p><br></p><p><b>Work Flexibility &amp; Availability</b></p><ul><li>Flexible to work from the office and occasionally visit the warehouse to assist the fulfillment team as needed</li><li>Available via mobile to assist customer service 7 days a week, 9 AM to 9 PM.</li><li>Able to adapt to operational needs and urgent e-commerce issues outside standard office hours when required.</li></ul><p><br></p><p><b>Key Responsibilities</b></p><p><b>1. E-commerce Operations &amp; Fulfillment Supervision</b></p><ul><li>Supervise the e-commerce fulfillment team in the warehouse to ensure timely, accurate, and high-quality order processing.</li><li>Monitor daily online orders from Shopify and other platforms, prioritizing express and VIP orders.</li><li>Coordinate with delivery partners to meet SLAs and resolve operational issues.</li><li>Ensure adherence to SOPs, team accountability, and cost-efficient operations.</li></ul><p><b>2. Website &amp; Product Management</b></p><ul><li>Create, upload, and manage products on the website.</li><li>Feature products live and optimize product titles, descriptions, categories, and images for SEO to improve visibility and conversions.</li><li>Implement website enhancements to improve UX, conversion rates, and overall performance.</li></ul><p><b>3. Commercial &amp; Marketing Coordination</b></p><ul><li>Plan and execute e-commerce activations according to the commercial calendar.</li><li>Collaborate with merchandising and marketing teams to align promotions, campaigns, and product launches.</li><li>Track stock availability, manage out-of-stock situations, and forecast inventory needs.</li><li>Support digital marketing initiatives, including social media, email campaigns, paid ads, and SEO strategy.</li></ul><p><b>4. Customer Service Coordination</b></p><ul><li>Ensure all customer service inquiries and complaints related to online orders are addressed promptly.</li><li>Collaborate with fulfillment and customer service teams to resolve issues such as delayed deliveries, out-of-stock items, replacements, or refunds.</li><li>Process refunds accurately and on time.</li><li>Monitor escalated cases to ensure timely resolution and maintain high customer satisfaction standards.</li></ul><p><b>5. Strategic Ownership &amp; Analytics</b></p><ul><li>Develop and implement e-commerce growth strategies aligned with business objectives.</li><li>Analyze sales data, website metrics, and customer behavior to recommend improvements.</li><li>Monitor KPIs, generate reports, and provide actionable insights to management.</li><li>Identify cost-saving opportunities across e-commerce operations and implement efficiency measures.</li></ul><p><b>6. Team Development &amp; Training</b></p><ul><li>Train and mentor fulfillment and operations teams on SOPs and product handling.</li><li>Drive team efficiency, accountability, and performance.</li></ul><p><b>7. Compliance &amp; Quality Assurance</b></p><ul><li>Ensure all website content, product listings, and promotions comply with brand guidelines.</li><li>Maintain fulfillment and packaging standards to enhance the customer experience.</li></ul><p><b>8. Partner Coordination</b></p><ul><li>Liaise with courier partners to improve service levels and operational efficiency.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs):</b></p><ul><li>Achievement of monthly and quarterly e-commerce sales targets.</li><li>Order fulfillment accuracy and SLA compliance.</li><li>Website product uptime, feature updates, and optimized listings.</li><li>SEO performance: improved search rankings, organic traffic, and on-page optimization metrics.</li><li>Timely execution of promotions, campaigns, and commercial activations.</li><li>Stock availability and reduction in out-of-stock occurrences.</li><li>Customer satisfaction metrics for online orders and issue resolution.</li><li>Website performance metrics: traffic, conversions, AOV, and engagement.</li><li>Digital marketing campaign performance and ROI.</li><li>Cost efficiency: reduction in operational costs while maintaining service quality.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications &amp; Skills:</b></p><ul><li>Proven experience in e-commerce operations</li><li>Strong team management and coordination skills.</li><li>Experience with Shopify, Odoo, or other order management systems</li><li>Knowledge of SEO, digital marketing, UX, and online merchandising.</li><li>Analytical mindset with focus on commercial results.</li><li>Ability to work under pressure, prioritize tasks, and drive results.</li><li>Proficiency in Microsoft Excel for reporting, analysis, and KPI tracking (Merchandising and technical test will be shared )</li><li>Preferably Arabic Speaking&nbsp;</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Department:</b> Operations – NumberC Café</p><p> <b>Location:</b> Kuwait</p><p> <b>Reports To:</b> Café Supervisor / Café Manager</p><p><br></p><p><b>Job Summary</b></p><p>The Barista is responsible for preparing and serving high-quality coffee, beverages, and light food items while delivering exceptional customer service. The role ensures every customer enjoys a welcoming café experience by maintaining excellent product quality, cleanliness, and operational standards. The Barista represents the NumberC Café brand through professionalism, efficiency, and a passion for coffee and hospitality. </p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p>Beverage &amp; Food Preparation</p><ul><li>Prepare and serve specialty coffee, espresso-based beverages, teas, and other hot and cold drinks according to standard recipes.</li><li>Prepare and serve pastries, desserts, and light food items in accordance with café standards.</li><li>Ensure consistency in beverage presentation, taste, and quality.</li><li>Monitor ingredient freshness and product quality before serving.</li></ul><p>Customer Service</p><ul><li>Welcome customers in a friendly and professional manner.</li><li>Take customer orders accurately using the POS system.</li><li>Recommend menu items and promote seasonal or featured products.</li><li>Handle customer inquiries, feedback, and complaints professionally to ensure customer satisfaction.</li></ul><p>Operations</p><ul><li>Operate espresso machines, coffee grinders, blenders, and other café equipment safely and efficiently.</li><li>Process cash, card, and digital payments accurately.</li><li>Assist with opening and closing café procedures.</li><li>Replenish stock, cups, ingredients, and supplies throughout the shift.</li></ul><p>Hygiene &amp; Safety</p><ul><li>Maintain cleanliness of the coffee bar, dining area, equipment, and storage areas.</li><li>Follow food safety, hygiene, and sanitation regulations at all times.</li><li>Ensure all equipment is cleaned and maintained according to company procedures.</li><li>Report equipment malfunctions or maintenance issues promptly.</li></ul><p>Inventory Support</p><ul><li>Assist with inventory counts and stock monitoring.</li><li>Inform the Café Supervisor of low stock levels or product shortages.</li><li>Minimize waste through proper portion control and storage practices.</li></ul><p><br></p><p><b>Qualifications</b></p><ul><li>High school diploma or equivalent.</li><li>Previous experience as a Barista or in the hospitality/F&amp;B industry is preferred.</li><li>Barista or coffee preparation certification is an advantage.</li><li>Basic English communication skills; Arabic is an added advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Skills &amp; Competencies</b></p><ul><li>Strong customer service and communication skills.</li><li>Knowledge of coffee preparation techniques and espresso machines.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Excellent teamwork and interpersonal skills.</li><li>Attention to detail and commitment to quality.</li><li>Basic cash handling and POS system knowledge.</li><li>Ability to multitask and prioritize effectively.</li><li>Professional appearance and positive attitude. </li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Customer satisfaction and service quality.</li><li>Beverage preparation accuracy and consistency.</li><li>Order speed and efficiency.</li><li>Compliance with hygiene and food safety standards.</li><li>Cleanliness of work area.</li><li>Attendance, punctuality, and teamwork.</li><li>Waste reduction and proper stock handling.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Quality Assurance &amp; Audits</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Develop, maintain and apply quality and hygiene checklists/standards for each site type (salon, spa, clinic, retail, café).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Conduct scheduled and surprise quality audits across Kuwait sites, documenting findings with clear scores and evidence.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Track audit results over time, identify recurring issues, and drive corrective and preventive actions with site managers.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with health, hygiene and safety requirements, including Baladiya (municipality) and Ministry of Health standards where applicable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Report quality performance and trends to the CPCSO, flagging risks and improvement areas.</p><p><b>Housekeeping Operations</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Supervise and coordinate housekeeping staff and cleaning schedules across all Kuwait sites to ensure consistent daily readiness.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Set cleaning routines, standards and turnaround expectations for treatment rooms, floors, common areas and back-of-house.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage housekeeping supplies, consumables and cleaning materials – monitoring stock, usage and cost control.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee vendor and contracted cleaning services (where used), ensuring service levels are met.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Respond to urgent cleanliness or facility-readiness issues, coordinating quick resolution.</p><p><b>Team Leadership</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Lead, schedule and support housekeeping staff, including training on standards, hygiene protocols and safe handling of materials.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Monitor attendance, performance and conduct of housekeeping team members, escalating issues to People &amp; Culture as needed.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Foster a culture of pride, accountability and consistency across housekeeping teams.</p><p><b>Coordination &amp; Reporting</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Partner with site managers, operations and P&amp;C to align quality and housekeeping standards with business needs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate records of audits, corrective actions, staffing and supplies.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Contribute quality and housekeeping inputs to QFM and executive reporting cycles.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Diploma or degree in Hospitality, Facilities Management, Quality Management, or a related field (or equivalent experience).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;4+ years of experience in housekeeping, quality assurance or facilities, including at least 2 years in a supervisory / team-lead capacity.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience in hospitality, beauty, spa, healthcare or premium retail environments strongly preferred.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with hygiene, health &amp; safety and municipality/MOH standards in Kuwait.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of quality audit methods, checklists and corrective-action tracking.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;English required; Arabic an advantage. Comfortable travelling between multiple Kuwait sites.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Strategic Partnering</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Serve as the primary People &amp; Culture point of contact for assigned business heads across Kuwait and UAE, aligning people plans with commercial priorities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Advise leadership on organisational design, spans and layers, and structural changes as businesses scale or consolidate.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Translate the group People strategy and the CPCSO’s agenda into business-specific action plans, milestones and measurable outcomes.</p><p><br></p><p><b>Workforce &amp; Manpower Planning</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Own manpower planning for assigned businesses – tracking budgeted vs. filled vs. open vs. on-hold positions and maintaining an accurate, auditable position map.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Partner with Finance and business heads to ensure hiring stays within approved headcount and budget, flagging off-plan or over-budget positions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Support recruitment prioritisation, including local vs. overseas hiring decisions and quota management.</p><p><br></p><p><b>Talent Acquisition &amp; Onboarding</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Oversee end-to-end recruitment for assigned roles – from requisition through offer, mobilisation (including overseas hires) and onboarding.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Manage probation cycles, ensuring timely probation reviews and confirmation decisions with line managers.</p><p><br></p><p><b>Employee Relations &amp; Compliance</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Handle employee relations matters, grievances, disciplinary cases and attendance/violation escalations fairly and in line with policy and local law.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with Kuwait and UAE labour regulations, sponsorship, licensing and residency requirements for assigned entities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Maintain accurate people records and support monthly People &amp; Culture reporting to the executive committee.</p><p><br></p><p><b>Compensation, Benefits &amp; HRIS</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Partner with C&amp;B and HRIS to ensure payroll accuracy, correct leave accruals, and reliable people data through the KayanHR system.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Support pay reviews, benefits administration and leave-provision monitoring for assigned businesses.</p><p><br></p><p><b>Engagement &amp; Culture</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Drive engagement, recognition and culture initiatives on the ground across salon, spa, clinic and retail sites.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Champion Kana’s “Great Place to Work” positioning and act as a visible, approachable presence for frontline female teams.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in Human Resources, Business Administration, or a related field; CIPD / SHRM certification is an advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;7+ years of progressive HR experience, including at least 3 years in an HRBP or senior generalist capacity.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Proven experience partnering with multiple business units, ideally in retail, hospitality, healthcare, beauty or services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of Kuwait labour law; familiarity with UAE labour law and sponsorship processes strongly preferred.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience managing a multi-national, blue- and white-collar workforce, including overseas hiring.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English required; Arabic is a strong advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;This position is designated for a female candidate due to the ladies’ spa, salon and beauty nature of the business.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title </b>Payroll Officer</p><p><b>Department </b>People &amp; Corporate Services</p><p><b>Reports To </b>Chief People &amp; Corporate Services Officer (CPCSO)</p><p><b>Location</b>Kana Group HQ, Kuwait</p><p><b>Geographic Scope </b>Kuwait and United Arab Emirates</p><p><b>Direct Reports </b>None </p><p><b>Employment Type </b>Full-time</p><p><br></p><p><b>Job Purpose</b></p><p>Own the end-to-end payroll cycle for all Kana Group entities across Kuwait and the UAE, covering approximately 450-500 employees. The role ensures every employee is paid accurately and on time, that all statutory obligations in both jurisdictions are met, and that payroll data reconciles cleanly to Finance each month. It also supplies the payroll and cost inputs that feed the monthly P&amp;C report to the Executive Committee.</p><p><br></p><p><b>Key Responsibilities</b></p><p>Payroll Processing</p><ul><li>Run the full monthly payroll cycle for all Kuwait entities (KWD) and UAE entities (AED), from data cut-off through to bank transfer and payslip release.</li><li>Maintain and validate all payroll inputs: new hires, leavers, transfers, salary changes, allowances, overtime, commissions, incentives, unpaid leave, and deductions.</li><li>Process variable pay accurately, including branch and service commission schemes, sales incentives, and performance-linked payments, against approved calculation sheets and sign-offs.</li><li>Calculate and process disciplinary and attendance deductions in line with approved violation cases and the Group disciplinary framework.</li><li>Apply the correct AED/KWD conversion treatment for UAE entities and group-level consolidated reporting.</li><li>Prepare and process final settlements for leavers, including end-of-service benefits, leave encashment, notice pay, and any recoverable balances.</li><li>Maintain a documented payroll calendar with input deadlines, review checkpoints, approval gates, and payment dates for both countries.</li></ul><p><br></p><p><b>Statutory and Regulatory Compliance</b></p><ul><li><b>Kuwait:</b> administer PIFSS social insurance contributions for Kuwaiti and GCC nationals, ensure compliance with Kuwait Labour Law No. 6/2010 on wages, overtime, leave, and indemnity, and meet Ministry of Labour and WPS salary-transfer requirements.</li><li><b>UAE:</b> ensure compliance with Federal Decree-Law No. 33/2021 and its executive regulations, administer MOHRE Wage Protection System file submissions, and calculate gratuity, leave, and overtime entitlements to UAE standards.</li><li>Track and apply regulatory changes in both jurisdictions, escalating any change with a material cost or compliance impact to the CPCSO and Finance Director.</li><li>Maintain audit-ready payroll documentation, retained in line with statutory record-keeping periods in each jurisdiction.</li></ul><p><br></p><p><b>Provisions, Reconciliation and Reporting</b></p><ul><li>Calculate and maintain monthly accruals for annual leave provision, end-of-service benefits, and other employee-related liabilities.</li><li>Reconcile the payroll register to the general ledger each month with Finance and resolve variances before close.</li><li>Prepare the monthly payroll movement analysis by business unit, with a clear explanation of drivers behind any month-on-month change.</li><li>Produce payroll and cost inputs for the monthly P&amp;C report to the Executive Committee, and support the annual manpower budget and forecast cycles with cost modelling.</li><li>Support internal and external audit requests with complete supporting documentation.</li></ul><p><br></p><p><b>HRIS and Data Integrity</b></p><ul><li>Maintain payroll master data in the HRIS and ensure records stay aligned with personal, contractual, and financial data held by P&amp;C.</li><li>Run periodic integrity checks across headcount, salary, bank, and entitlement data, and correct discrepancies at source.</li><li>Preserve a full audit trail on all payroll adjustments: original records are not overwritten, changes are appended and annotated with reason, date, and approver.</li><li>Identify and implement improvements that reduce manual handling and error risk in the payroll cycle.</li></ul><p><br></p><p><b>Employee Support and Confidentiality</b></p><ul><li>Act as the point of contact for employee payroll queries and resolve them within agreed service standards.</li><li>Explain payslip components, entitlements, deductions, and settlement calculations clearly to employees and line managers.</li><li>Maintain strict confidentiality over all compensation and personal data, and comply with the Group's data protection standards.</li></ul><p><br></p><p><b>Qualifications and Experience</b></p><p><b>Essential</b></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field.</li><li>4–6 years of payroll experience, including at least 2 years running a full payroll cycle independently.</li><li>Demonstrated GCC payroll experience with working knowledge of Kuwait labour law and PIFSS.</li><li>Practical experience with Wage Protection System submissions.</li><li>Advanced Excel: lookups, pivot tables, conditional logic, reconciliation modelling.</li><li>Hands-on experience operating an HRIS or payroll system end to end.</li><li>Strong written and spoken English.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Experience running payroll across more than one legal entity or country.</li><li>Working knowledge of UAE labour law and MOHRE requirements.</li><li>Experience with variable pay and commission schemes in retail, hospitality, or healthcare.</li><li>Arabic language capability.</li><li>Professional payroll or accounting certification (CIPP, CIPD, CMA, or equivalent).</li><li>Prior use of KayanHR or a comparable regional HRIS.</li></ul></div>