وظائف مشرف فرع في الكويت
٣٤٥ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>•</span></span><span><span>Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:</span></span><br><span><span>•</span></span><span><span>Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards</span></span><br><span><span>•</span></span><span><span>Ensure restaurant operating equipment is clean and in working order</span></span><br><span><span>•</span></span><span><span>Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy</span></span><br><span><span>•</span></span><span><span>Welcoming guests to the Restaurant, by using the Restaurant name</span></span><br><span><span>•</span></span><span><span>Inquiring if they have a reservation and noting it in the reservation book if they do</span></span><br><span><span>•</span></span><span><span>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book</span></span><br><span><span>•</span></span><span><span>Being attentive to guest requests</span></span><br><span><span>•</span></span><span><span>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards</span></span><br><span><span>•</span></span><span><span>Take telephone bookings and document in the Reservation book according to restaurant standards</span></span><br><span><span>•</span></span><span><span>Train wait staff and bus staff in hostess standards</span></span><br><span><span>•</span></span><span><span>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your supervisor</span></span><br><span><span>•</span></span><span><span>Maintain responsibility of cleanliness of hostess stations</span></span><br><span><span>•</span></span><span><span>Maintain responsibility of cleanliness of all menus and drink menus</span></span><br><span><span>•</span></span><span><span>Assist with beverage service</span></span><br><span><span>•</span></span><span><span>Maintain detailed knowledge of menu, including daily specials</span></span><br><span><span>•</span></span><span><span>Ensure tables are cleared quietly and efficiently</span></span><br><span><span>•</span></span><span><span>Carry food and beverage trays in a safe manner to minimize breakages</span></span><br><span><span>•</span></span><span><span>Complete dockets accurately and clearly</span></span><br><span><span>•</span></span><span><span>Maintain current information on all general activities of the hotel</span></span><br><p><span><span><strong>Self-Management</strong></span></span></p><br><span><span>•</span></span><span><span>Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook </span></span><br><span><span>•</span></span><span><span>Comply with Company Grooming Standards </span></span><br><span><span>•</span></span><span><span>Comply with Time and Attendance Policies</span></span><br><span><span>•</span></span><span><span>Actively participate in training and development programs and maximize opportunities for self-development </span></span><br><p><span><span><strong><u>Customer Service</u></strong></span></span></p><br><span><span>•</span></span><span><span>Demonstrate service attributes in accordance with industry expectations and company standards including:</span></span><br><span><span>•</span></span><span><span>Being attentive to Guests</span></span><br><span><span>•</span></span><span><span>Accurately and promptly fulfilling Guests requests</span></span><br><span><span>•</span></span><span><span>Anticipate Guests needs</span></span><br><span><span>•</span></span><span><span>Maintain a high level of knowledge which affects the Guest experience</span></span><br><span><span>•</span></span><span><span>Demonstrating a ‘service’ attitude</span></span><br><span><span>•</span></span><span><span>Taking appropriate action to resolve guest complaints</span></span><br><span><span>•</span></span><span><span>Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers</span></span><br><p><span><span><strong><u>Health, Safety and Security</u></strong></span></span></p><br><span><span>•</span></span><span><span>Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety </span></span><br><span><span>•</span></span><span><span>Familiarise yourself with emergency and evacuation procedures</span></span><br><span><span>•</span></span><span><span>Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager</span></span><br><br> </div>
<p><h4>We are seeking an experienced drilling rig foreman to join the unconventional resources drilling department (URDD).</h4>
<p>The successful candidate will be responsible for supervising and overseeing the daily operations of land drilling and workover rigs performing programmed activities on deep or critical wells, including wells ranging from approximately 18,000 to 23,000 feet.</p>
<p>The drilling rig foreman will ensure that all drilling and workover activities are conducted safely, efficiently, and in accordance with company requirements, Saudi Aramco safety standards, applicable procedures, and contractual obligations.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Supervise and oversee daily drilling and workover rig operations.</li>
<li>Ensure all rig personnel, contractors, and service providers comply with Saudi Aramco safety standards and requirements.</li>
<li>Monitor and supervise all operations performed on the well site.</li>
<li>Ensure drilling and workover activities are carried out safely, efficiently, and in accordance with approved programs and procedures.</li>
<li>Serve as the primary liaison between the company and the drilling/workover contractor.</li>
<li>Administer and monitor contractor compliance with all contractual requirements.</li>
<li>Coordinate the delivery of well materials, equipment, and other required resources to ensure availability when needed.</li>
<li>Make recommendations regarding alternative methods, procedures, or equipment when unusual or challenging situations arise.</li>
<li>Work closely with drilling and workover engineers to ensure that modern and approved drilling practices are followed.</li>
<li>Review and approve the contractor’s daily tour reports.</li>
<li>Ensure that the contractor’s rig and equipment are properly maintained to minimize downtime.</li>
<li>Ensure compliance with Saudi Aramco blowout prevention (BOP) standards, including equipment configuration, testing, and crew response.</li>
<li>Ensure that all rig personnel are properly trained and prepared to respond to well control and emergency situations.</li>
<li>Monitor contractor performance and ensure compliance with safety, operational, and contractual requirements.</li>
<li>Perform other duties and responsibilities as directed by the supervisor or superintendent.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum 13 years of relevant experience in drilling and workover operations, including supervisory experience on a drilling or workover rig; or a bachelor’s degree in engineering with a minimum of 7 years of relevant experience.</li>
<li>Proven experience in land drilling and workover operations, preferably involving deep or critical wells.</li>
<li>Strong experience in supervising drilling rig crews, contractors, and service providers.</li>
<li>Good knowledge of well control operations and blowout prevention (BOP) standards, including equipment configuration, testing, and crew response.</li>
<li>Strong understanding of Saudi Aramco safety standards, HSE requirements, and drilling/workover procedures.</li>
<li>Willingness to work in remote locations and mobile camps on a 28 days on/28 days off rotational schedule, working 12 hours per day.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced Drilling Rig Foreman to join the Unconventional Resources Drilling Department (URDD).<br> The successful candidate will be responsible for supervising and overseeing the daily operations of land drilling and workover rigs performing programmed activities on deep or critical wells, including wells ranging from approximately 18,000 to 23,000 feet .<br> The Drilling Rig Foreman will ensure that all drilling and workover activities are conducted safely, efficiently, and in accordance with company requirements, Saudi Aramco safety standards, applicable procedures, and contractual obligations.<br> Key Responsibilities Supervise and oversee daily drilling and workover rig operations.<br> Ensure all rig personnel, contractors, and service providers comply with Saudi Aramco safety standards and requirements.<br> Monitor and supervise all operations performed on the well site.<br> Ensure drilling and workover activities are carried out safely, efficiently, and in accordance with approved programs and procedures.<br> Serve as the primary liaison between the company and the drilling/workover contractor.<br> Administer and monitor contractor compliance with all contractual requirements.<br> Coordinate the delivery of well materials, equipment, and other required resources to ensure availability when needed.<br> Make recommendations regarding alternative methods, procedures, or equipment when unusual or challenging situations arise.<br> Work closely with Drilling and Workover Engineers to ensure that modern and approved drilling practices are followed.<br> Review and approve the contractor’s daily tour reports.<br> Ensure that the contractor’s rig and equipment are properly maintained to minimize downtime.<br> Ensure compliance with Saudi Aramco Blowout Prevention (BOP) standards, including equipment configuration, testing, and crew response.<br> Ensure that all rig personnel are properly trained and prepared to respond to well control and emergency situations.<br> Monitor contractor performance and ensure compliance with safety, operational, and contractual requirements.<br> Perform other duties and responsibilities as directed by the supervisor or superintendent.<br> Minimum 13 years of relevant experience in drilling and workover operations, including supervisory experience on a drilling or workover rig; or a Bachelor’s Degree in Engineering with a minimum of 7 years of relevant experience.<br> Proven experience in land drilling and workover operations, preferably involving deep or critical wells.<br> Strong experience in supervising drilling rig crews, contractors, and service providers.<br> Good knowledge of well control operations and Blowout Prevention (BOP) standards, including equipment configuration, testing, and crew response.<br> Strong understanding of Saudi Aramco safety standards, HSE requirements, and drilling/workover procedures.<br> Willingness to work in remote locations and mobile camps on a 28 days on / 28 days off rotational schedule, working 12 hours per day.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Ensuring Culinary Standards and Responsibilities are Met</strong></p>
<p>Maintains food handling and sanitation standards.</p>
<p>Performs all duties of Culinary and related kitchen area employees in high demand times.</p>
<p>Oversees production and preparation of culinary items.</p>
<p>Ensures employees keep their work areas clean and sanitary.</p>
<p>Works with Restaurant and Banquet departments to coordinate service and timing of events and meals.</p>
<p>Complies with loss prevention policies and procedures.</p>
<p>Strives to improve service performance.</p>
<p>Communicates areas in need of attention to staff and follows up to ensure follow through.</p>
<p>Leads shifts while personally preparing food items and executing requests based on required specifications.</p>
<p>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p>
<p>Supervises and coordinates activities of cooks and workers engaged in food preparation.</p>
<p>Checks the quality of raw and cooked food products to ensure that standards are met.</p>
<p>Assists in determining how food should be presented and creates decorative food displays.</p>
<p><strong>Supporting Culinary Team Activities</strong></p>
<p>Supervises daily shift operations.</p>
<p>Ensures all employees have proper supplies, equipment and uniforms.</p>
<p>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p>Ensures completion of assigned duties.</p>
<p>Participates in the employee performance appraisal process, giving feedback as needed.</p>
<p>Handles employee questions and concerns.</p>
<p>Communicates performance expectations in accordance with job descriptions for each position.</p>
<p>Participates in an on-going employee recognition program.</p>
<p>Conducts training when appropriate.</p>
<p>Monitors employee's progress towards meeting performance expectations.</p>
<p><strong>Maintaining Culinary Goals</strong></p>
<p>Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p>
<p>Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets.</p>
<p><strong>Providing Exceptional Customer Service</strong></p>
<p>Sets a positive example for guest relations.</p>
<p>Handles guest problems and complaints seeking assistance from supervisor as necessary.</p>
<p>Empowers employees to provide excellent customer service within guidelines.</p>
<p><strong>Additional Responsibilities</strong></p>
<p>Reports malfunctions in department equipment.</p>
<p>Purchases appropriate supplies and manages food and supply inventories according to budget.</p>
<p>Attends and participates in all pertinent meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education and Experience</strong></p>
<p>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</p>
<p>OR</p>
<p>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>Senior Call Center Agent is responsible for responding to customer calls and providing a positive, efficient customer experience and ensuring high customer satisfaction. Also, supporting the Team Leader in monitoring, coaching and training of the call center agents. </p><br>
<br><br>Job Responsibilities <br><p>• Support and provide superior service via phones, e-mails and chat as a receiver and caller.<br>
• Use questioning and listening skills that support effective telephone communication.<br>
• Use an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.<br>
• Understand the impact of attitude in handling calls professionally.<br>
• Effectively deal with job stress, angry callers, and upset customers.<br>
• Minimizing customers’ and Safat Home escalated complaints through providing professional service & support for individual and B2B customers.<br>
• Ensure proper escalation to any unresolved complaint, to avoid any delay in progressing and resolving customers reported complaints.<br>
• Use the most appropriate way to communicate with different behavior types on the telephone.<br>
• Escalate cases that require intervention by Team Leaders or Supervisor.<br>
• Apply the elements of building positive rapport with different types of customers over the phone.<br>
• Apply the proper telephone etiquette to satisfy various customer situations.<br>
• Apply appropriate actions to effectively control a telephone call.<br>
• Identify voice skills and how to enhance a good telephone presentation.<br>
• Display ownership to additional tasks as demanded by superiors and meet commitment to customers.<br>
• Display Time flexibility towards shifts as per work floor requirements.<br>
• Handling escalations cases and angry customers calls.<br>
• Responsible for leading the shift during team leader absence.<br>
• Responsible for new Call Center Agent training. <br>
• Handling the back office tasks (Departments communications, Suppliers communications) <br>
</p><br>
<br><br>Candidate Requirements <br><p>• Must possess excellent communications skill, proven problem solving and analysis skills.<br>
• A good knowledge of Electronic devices and related technology.<br>
• Minimum one year of related experience in the field of (Call center, Customer care, Customer service, Telemarketing/Telesales).<br>
• Need a good understanding of Productivity software (Windows OS, Spreadsheets, MS-office).<br>
• Good command in English / Arabic Language.<br>
• “Preferable”. Technical literature and Technology oriented to talk at the right level with customers.<br>
</p><br>
<br><br>Education <br><br><br>
</div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a kitchen porter, you’re not just keeping our kitchen and dining areas sparkling clean – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Keep serviceware spotless:</strong> Clean all chinaware, silverware, and cooking utensils, scrub pots and pans, and polish silver.</li>
<li><strong>Monitor stock levels:</strong> Ensure supplies and equipment are always well stocked and organized for seamless service.</li>
<li><strong>Maintain kitchen cleanliness:</strong> Perform essential cleaning tasks, including mopping and waste removal.</li>
<li><strong>Support events delivery:</strong> Prepare and set up clean serviceware for banquets and functions.</li>
<li><strong>Follow health and safety protocols:</strong> Handle hazardous substances safely and comply with all hygiene and safety regulations.</li>
<li><strong>Report hazards and maintenance needs:</strong> Promptly alert the supervisor on duty to any safety concerns or equipment issues.</li>
<li><strong>Train and mentor team members:</strong> Share your expertise with new team members to help strengthen team performance.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a security supervisor and facility safety professional, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.</li>
<li>Support emergency responses: Coordinate responses to incidents such as fires, medical emergencies, and security threats.</li>
<li>Supervise and develop the team: Train, schedule, and supervise security guards/officers, providing guidance and support to ensure high performance.</li>
<li>Investigate incidents: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.</li>
<li>Promote workplace safety: Encourage adherence to safety protocols and best practices among team members.</li>
<li>Provide security backup: Step in to fulfill security officer responsibilities as required.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a bar supervisor, you’re not just overseeing bar operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special</li>
<li>Keep bar operations running smoothly: Supervise and oversee all bar activities, ensuring stations are stocked, organized, and operating according to established standards</li>
<li>Support efficient service: Prepare beverages for servers to deliver to guests, process transactions, and ensure collaboration between the bar and service teams</li>
<li>Supervise and develop the team: Train, schedule, and supervise bar staff, providing guidance and support to ensure high performance and excellent service</li>
<li>Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment</li>
<li>Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a spa supervisor, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Supervise health club operations:</strong> Support the manager/director in operating the health club, fitness center, spa, or salon</li>
<li><strong>Lead the health club team:</strong> Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience</li>
<li><strong>Provide hands-on support:</strong> Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints</li>
<li><strong>Support business operations:</strong> Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a front office supervisor, you’re not just supervising daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Supervise front office team:</strong> Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery.</li>
<li><strong>Lead day-to-day team operations:</strong> Create team schedules, assign tasks, lead pre-shift meetings, and provide training, guidance, and in-the-moment feedback.</li>
<li><strong>Lead guest issue resolution:</strong> Respond to guest inquiries and concerns directly while supporting team members in handling complex or escalated issues.</li>
<li><strong>Manage lobby flow:</strong> Monitor guest traffic in the lobby and adjust team coverage in real time to maintain service efficiency.</li>
<li><strong>Manage special projects:</strong> Lead department initiatives or ad-hoc assignments.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a housekeeping supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Supervise the housekeeping team: train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms</li>
<li>Conduct room and area inspections: perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met</li>
<li>Coordinate maintenance needs: report and promptly follow up on any maintenance issues or facility concerns</li>
<li>Oversee special projects: schedule and supervise periodic deep cleaning and special housekeeping initiatives</li>
<li>Manage inventory and equipment: maintain stock levels and ensure proper maintenance of housekeeping equipment</li>
<li>Delight our guests: ensure excellent service, including VIP and special guest requests</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in innovative technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence. The Supervisor, Human Resources serves as a strategic partner to business leaders, providing front-line HR support while aligning people initiatives with organizational objectives. This role leads a team of HR professionals, oversees employee relations and compliance matters, and partners across the business to drive talent management, workforce planning, and employee development programs.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong> Lead, coach, and develop a team of HR Business Partners and administrative professionals, providing strategic and operational HR support Partner with business leaders to manage key employee lifecycle processes, workforce planning, organizational effectiveness, and talent initiatives Serve as the primary resource for employee relations, labor law compliance, workplace investigations, and disciplinary matters Collaborate with HR Centers of Excellence to implement programs related to recruitment, performance management, compensation, succession planning, and employee development Build strong stakeholder relationships while overseeing HR compliance, policy development, special projects, and the Kuwaitization program</p><p><strong>WHAT WE NEED FROM YOU:</strong> Bachelor's degree in Human Resources, Business, or related field 10+ years of progressive HR experience, preferably within the oil and gas industry and GCC region Strong expertise in employee relations, labor laws, compliance, and immigration processes Experience with SuccessFactors Employee Central and other HR systems is highly preferred Proven ability to provide strategic HR support while partnering effectively with leaders and employees across the organization Drive your career forward with Precision Drilling-apply today and take the lead in shaping the future of energy with a company that values safety, performance, and your potential.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business, or related field</p><p>10+ years of progressive HR experience, preferably within the oil and gas industry and GCC region</p><p>Strong expertise in employee relations, labor laws, compliance, and immigration processes</p><p>Experience with SuccessFactors Employee Central and other HR systems is highly preferred</p><p>Proven ability to provide strategic HR support while partnering effectively with leaders and employees across the organization</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>An exciting opportunity has arisen for a Guest Service Executive role to join the Front Office team at Jumeirah Messilah Beach Hotel & Spa, Kuwait. Your main duties will include: Give a warm welcome to guests on arrival and register them as well as issuing room keys in the appropriate welcome booklet Take payment from guests on departure and close their bills correctly Be efficient in assisting guests throughout their stay with any requirements Sell rooms to walk-in guests at the maximum rate possible Ensures that the Guest Services desk is manned, operationally prepared and stocked at all times Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody Update all information given by guests on the Registration Card on check-in into the Opera system making sure that all required information has been provided File all Registration Cards and dockets for in-house guests in appropriate buckets and perform regular bucket-checks Neatly file registration cards of departed guests by date and in alphabetical order. Scan the passport of every guest on arrival and save the data correctly for the CID Report Carry out a Routing Instruction Report regularly and ensure that all required back-up is attached the Registration Cards neatly Logs and keeps the immediate supervisor fully informed of all challenges, negative feedback or unusual matters of significance Attend the daily handover briefing at the beginning of each shift. Open safe deposit boxes for guests ensuring that details and signatures on the record card are completed and correct Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times Assist the CID Clerk with entering the data in the computer system whenever required Assist Guest Relations with escorting guests to their rooms on arrival, explaining all the features and facilities Work towards maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests Take advance payment guarantee on check-in for all guests according to the Resort s Credit Policy</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>About you: Should have 2-year minimum experience in same role in a five-star hotel. Able to handle multiple tasks. Customer service experience in a five star environment in Front Office. Proficiency in spoken and written Business English Able to effectively communicate with all levels of colleague and Management.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2400 - Network Assurance • Operation Zain Kuwait • Division Finance • Location Kuwait - Kuwait City • Closing Date 30-Jul-2026</p><p>About the Role</p><p>The Network Assurance Analyst is responsible for reviewing the operator s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</p><p>Responsibility:</p><ul><li>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</li><li>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</li><li>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</li><li>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</li><li>Conduct review of revenue booking and conduct analysis of revenue and other important trends</li><li>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</li><li>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</li><li>Engage in Zain s general network projects and assess the impact of such project on RA functions and end customers.</li><li>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</li><li>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</li><li>Assure the integrity of RA system s data and maintain the accuracy of the system s reference data.</li><li>Monitor the daily performance and usage trends generated by the revenue assurance tool.</li><li>Perform cross-systems validation to assure systems synergy.</li><li>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</li><li>Document the department s existing workflows and processes</li><li>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&S management system that eliminate hazards and minimizes OH&S risks (including system deficiencies), take advantage of OH&S opportunities and addresses OH&S management system nonconformities associated with its activitie</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills:</h2><ul><li>Ability to communicate, present and influence all levels of the organization</li><li>Expertise in revenue assurance systems</li><li>Excellent understanding of network elements and their assurance within the telecom sector</li><li>Understanding of modelling, financial accounting and reporting</li><li>Ability to run deep dive analyses</li><li>Experience with data mining, analytics, dashboards and problem structuring</li><li>Understanding of SQL to query and manipulate large data sets for analysis</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Understanding of designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li></ul><h2>Education Level & Major:</h2><p>Bachelor s degree in computer engineering, Information Technology, Management Information Systems, or a related field</p><p></p></section>
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<p><b>Restaurant Manager</b></p><p><b>Salary:KD 850–1,000 per month (All Inclusive)</b></p><p><b>Job Description</b></p><p>We are seeking an experienced Restaurant Manager to lead the daily operations of a high-volume casual upscale restaurant. The successful candidate will be responsible for delivering exceptional guest experiences, managing front-of-house operations, driving team performance, and ensuring operational excellence across all service periods.</p><p><b>Desired Skills & Competencies</b></p><ul><li>Minimum 7+ years' restaurant management experience in upscale or casual upscale dining.</li><li>Proven ability to lead and develop a team of 20+ FOH staff.</li><li>Strong guest service and relationship management skills.</li><li>Experience managing labour costs, inventory, and operational budgets.</li><li>Excellent leadership, communication, and conflict-resolution abilities.</li><li>Strong knowledge of restaurant systems, reservations, and service standards.</li><li>Adaptable to multicultural environments and diverse teams.</li><li>Degree or Diploma in Hospitality Management preferred.</li><li>Flexible to work extended shifts, 6 days per week.</li></ul><p><b>Assistant Restaurant Manager</b></p><p><b>Salary: KD 500–750 per month (All Inclusive)</b></p><p><b>Job Description</b></p><p>We are looking for a hands-on Assistant Restaurant Manager to support the Restaurant Manager in overseeing daily operations, maintaining service standards, and leading front-of-house teams. The successful candidate will ensure smooth operations and assume responsibility for the restaurant in the absence of the Restaurant Manager.</p><p><b>Desired Skills & Competencies</b></p><ul><li>Minimum 5+ years' experience in upscale or casual upscale dining operations.</li><li>Experience supervising and motivating teams of 20+ staff.</li><li>Strong understanding of restaurant operations and guest service.</li><li>Ability to assist with scheduling, training, and performance management.</li><li>Excellent communication and problem-solving skills.</li><li>Knowledge of cost control, inventory management, and operational procedures.</li><li>Strong organizational skills and attention to detail.</li><li>Adaptable, professional, and service-oriented.</li><li>Degree or Diploma in Hospitality Management preferred.</li><li>Flexible to work extended shifts, 6 days per week.</li></ul><p><b>Restaurant Supervisor</b></p><p><b>Salary: KD 350–475 per month (All Inclusive)</b></p><p><b>Job Description</b></p><p>We are seeking a Restaurant Supervisor to oversee daily floor operations, ensure service standards are maintained, and support management in delivering an outstanding guest experience. The ideal candidate will lead by example, supervise service teams, and ensure efficient restaurant operations during each shift.</p><p><b>Desired Skills & Competencies</b></p><ul><li>Minimum 3+ years' supervisory experience in an upscale dining environment.</li><li>Strong understanding of front-of-house operations and service sequence.</li><li>Experience supervising restaurant staff and coordinating daily shift activities.</li><li>Knowledge of inventory management and basic cost-control practices.</li><li>Excellent guest relations and problem-resolution skills.</li><li>Strong communication, leadership, and organizational abilities.</li><li>Ability to perform effectively under pressure in a fast-paced environment.</li><li>Professional appearance and positive attitude.</li><li>Degree or Diploma in Hospitality Management preferred.</li><li>Flexible to work extended shifts, 6 days per week.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership and team management skills with the ability to lead, motivate, and develop a team of 20+ front-of-house employees.</li><li>Exceptional guest service and relationship management skills.</li><li>Proven ability to manage high-volume restaurant operations while maintaining premium service standards.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Experience with staff recruitment, training, coaching, and performance management.</li><li>Sound knowledge of restaurant financials, including labour control, cost management, and budgeting.</li><li>Ability to analyse operational performance and implement continuous improvements.</li><li>Strong organizational and time-management skills with attention to detail.</li><li>Experience with restaurant POS systems, reservations platforms, and reporting tools.</li><li>Ability to work effectively under pressure in a fast-paced environment.</li><li>High standards of professionalism, grooming, and personal presentation.</li><li>Adaptable to multicultural environments and diverse teams.</li><li>Knowledge of food safety, health, and hygiene regulations.</li><li>Flexible and willing to work extended shifts, weekends, and public holidays as required.</li><li>Results-driven mindset with a passion for hospitality excellence and guest satisfaction.</li></ul></div>
<h2 class="h5">Job description</h2>
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<p>The Barista position in Kuwait offers a fantastic opportunity for coffee enthusiasts and those passionate about customer service. In this role, you will work in a dynamic environment where you can enhance your skills in coffee preparation and provide exceptional service to customers. You will play a crucial role in creating a memorable experience for clients, contributing to the establishment's reputation. Additionally, you will interact with a diverse group of people, making every day unique and fulfilling.</p><p>In this position, you will not only learn how to prepare the best coffee types but also gain skills in customer service and teamwork. We believe in the importance of ongoing training and development, so there will be opportunities for you to train in advanced coffee techniques. Working as part of a collaborative team will foster a positive work culture, creating a supportive and enjoyable work environment.</p><p>If you are looking for a chance to grow professionally in the beverage service industry, this position provides a clear path for advancement. You may aspire to higher positions in the future, such as a supervisor or café manager. We believe that every employee is a vital part of our community, and we strive to provide the necessary support and guidance for achieving professional success.</p><p><b>Responsibilities:</b></p><ol><li>Prepare a variety of coffee beverages according to high standards, using specialized equipment to ensure quality and taste.</li><li>Deliver exceptional customer service through effective communication and responsiveness to customer needs, enhancing the overall customer experience.</li><li>Maintain cleanliness and organization in the work area, ensuring all coffee-making equipment is kept in good condition for a safe and hygienic environment.</li><li>Manage inventory and ensure the availability of necessary supplies for beverage preparation, helping to prevent service interruptions.</li><li>Train new employees on coffee preparation techniques and service standards, contributing to team efficiency and skill enhancement.</li><li>Develop new beverage recipes based on customer feedback and current trends in the coffee industry, keeping the menu fresh and appealing.</li><li>Analyze customer feedback and prepare regular reports for management to improve service quality and product offerings.</li><li>Collaborate with colleagues to ensure smooth operations and achieve common goals, enhancing the overall work experience.</li><li>Participate in promotional events and marketing initiatives to attract customers and increase sales.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Advanced coffee preparation skills, ensuring high-quality beverage offerings.</li><li>Strong communication skills to effectively engage with customers and understand their needs.</li><li>Excellent organizational abilities for efficient time and resource management.</li><li>Knowledge of exceptional customer service techniques to enhance client satisfaction.</li><li>Ability to work collaboratively in a team environment to achieve common goals.</li><li>Creativity in developing new beverage recipes and experimenting with flavors.</li><li>Inventory management skills to ensure the availability of necessary supplies.</li></ul></div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a food and beverage supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.</li>
<li><strong>Supervise execution of events:</strong> Plan, organize, and execute various events within our F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.</li>
<li><strong>Ensure a flawless event setup:</strong> Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.</li>
<li><strong>Collaborate for success:</strong> Communicate event specifications, procedures, and updates to relevant teams in food and beverage.</li>
<li><strong>Oversee event breakdown:</strong> Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.</li>
<li><strong>Manage team performance:</strong> Oversee F&B team, including scheduling, supervision, coaching, and recognition.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a restaurant supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.</li>
<li><strong>Supervise execution of events:</strong> Plan, organize, and execute various events within our food and beverage outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.</li>
<li><strong>Ensure a flawless event setup:</strong> Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.</li>
<li><strong>Collaborate for success:</strong> Communicate event specifications, procedures, and updates to relevant teams in food and beverage.</li>
<li><strong>Oversee event breakdown:</strong> Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.</li>
<li><strong>Manage team performance:</strong> Oversee the food and beverage team, including scheduling, supervision, coaching, and recognition.</li>
<li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a reservations supervisor, you’re not just supervising daily reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Supervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals</li>
<li>Lead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks</li>
<li>Manage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets</li>
<li>Support group reservation execution: Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy</li>
<li>Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary, Special Rate Plan Activity)</li>
<li>Monitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans</li>
<li>Provide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Key Roles & Responsibilities</strong></p><br><ul><li><strong>Pick-up and Delivery</strong>: Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items.</li><li><strong>Marking and Recording</strong>: Count and verify all items collected against the laundry list provided by the guest. Ensure guest names, room numbers, and item counts are accurately recorded to avoid discrepancies.</li><li><strong>Item Inspection</strong>: Thoroughly check garments for any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing.</li><li><strong>Adherence to Brand Standards</strong>: Ensure all are strictly followed during the pick-up and delivery process.</li><li><strong>Guest Request Fulfillment</strong>: Confirm that specific instructions—such as folding trousers, light starch, or folding shirts—are perfectly adhered to.</li><li><strong>Administrative Support</strong>: Accurately record guest and staff laundry charges and assist with tracking staff uniforms in a timely manner.</li><li><strong>Operational Assistance</strong>: Carry out general valet services as needed, including the delivery of fresh linen and assisting with inventories.</li></ul><br>Qualifications<br><br><p><strong>Qualifications & Attributes</strong></p><br><ul><li><strong>Experience</strong>: Typically requires at least 2 years of experience in a similar capacity within a luxury hotel environment.</li><li><strong>Communication Skills</strong>: Must have a good command of English (reading, writing, and oral proficiency) to handle guest queries professionally.</li><li><strong>Professionalism</strong>: Must be well-presented and maintain high standards of Grooming &Hygiene at all times.</li><li><strong>Key Traits</strong>: High attention to detail, strong interpersonal skills, and a "guest-focused" mindset are essential for this high-touch role.</li></ul><br>Additional Information<br><br><p><strong>WHY WORK FOR ACCOR</strong></p><br><ul><li>Develop your talent through Accor’s learning programs.</li><li>Opportunity to grow within your property and across the world!</li><li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li></ul><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>