وظائف مدير مكتب
١١٣٠ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<span>Nasoft is hiring an Operation manager for E-commerce store in Kuwait city , We are looking for a highly organized and proactive Operations Manager to oversee daily operations, monitor employee performance, coordinate shifts and schedules, and ensure smooth and efficient delivery operations.<br> The ideal candidate will be responsible for managing operational activities, resolving day-to-day issues, monitoring drivers and order fulfillment, and identifying opportunities to improve processes and operational efficiency.<br> Key Responsibilities Monitor employees’ daily performance and ensure that all assigned tasks are completed accurately and on time.<br> Manage employees and organize shift schedules and working hours according to operational requirements.<br> Prepare, monitor, and maintain daily operational reports and performance updates.<br> Monitor drivers and ensure that delivery operations are running smoothly and efficiently.<br> Follow up on orders and promptly address any delivery issues, delays, or operational challenges.<br> Handle internal and operational problems and provide practical and timely solutions.<br> Coordinate effectively between employees and different departments to ensure smooth workflow and communication.<br> Monitor employee attendance, punctuality, and overall performance.<br> Identify recurring operational issues and recommend effective solutions to improve workflow and prevent future problems.<br> Escalate critical or unresolved operational issues to management and follow up until they are properly resolved.<br> Support the continuous improvement of daily operations and contribute to increasing overall operational efficiency.<br> Ensure that operational procedures and company policies are properly followed.<br> Maintain clear communication with team members and ensure that operational priorities are understood and executed.<br> Working Condition : Working days : 6 days / week Social insurance provided Medical insurance Provided Working Model : Onsite Working Location : Kuwait City Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred.<br> 2–4 years of experience in operations, team management, logistics, delivery operations, or a similar role in Shipment or E-commerce stores.<br> Previous experience managing and supervising employees or operational teams.<br> Strong organizational and time-management skills.<br> Excellent problem-solving and decision-making abilities.<br> Strong communication and interpersonal skills.<br> Ability to manage multiple tasks and priorities in a fast-paced working environment.<br> Good knowledge of Microsoft Office, especially Excel and reporting tools.<br> Ability to analyze operational data and prepare clear and accurate reports.<br> Strong follow-up skills and attention to detail.<br> Ability to handle operational pressure and resolve issues quickly and effectively.<br> Good leadership skills with the ability to motivate and manage team members.<br> Flexibility to work different shifts according to business and operational needs.<br> Previous experience in delivery, logistics, e-commerce, or last-mile operations is a strong advantage.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Nasoft is hiring an Operation manager for E-commerce store in Kuwait city , We are looking for a highly organized and proactive Operations Manager to oversee daily operations, monitor employee performance, coordinate shifts and schedules, and ensure smooth and efficient delivery operations.<br> The ideal candidate will be responsible for managing operational activities, resolving day-to-day issues, monitoring drivers and order fulfillment, and identifying opportunities to improve processes and operational efficiency.<br> Key Responsibilities Monitor employees’ daily performance and ensure that all assigned tasks are completed accurately and on time.<br> Manage employees and organize shift schedules and working hours according to operational requirements.<br> Prepare, monitor, and maintain daily operational reports and performance updates.<br> Monitor drivers and ensure that delivery operations are running smoothly and efficiently.<br> Follow up on orders and promptly address any delivery issues, delays, or operational challenges.<br> Handle internal and operational problems and provide practical and timely solutions.<br> Coordinate effectively between employees and different departments to ensure smooth workflow and communication.<br> Monitor employee attendance, punctuality, and overall performance.<br> Identify recurring operational issues and recommend effective solutions to improve workflow and prevent future problems.<br> Escalate critical or unresolved operational issues to management and follow up until they are properly resolved.<br> Support the continuous improvement of daily operations and contribute to increasing overall operational efficiency.<br> Ensure that operational procedures and company policies are properly followed.<br> Maintain clear communication with team members and ensure that operational priorities are understood and executed.<br> Working Condition : Working days : 6 days / week Social insurance provided Medical insurance Provided Working Model : Onsite Working Location : Kuwait City Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field is preferred.<br> 2–4 years of experience in operations, team management, logistics, delivery operations, or a similar role.<br> Previous experience managing and supervising employees or operational teams.<br> Strong organizational and time-management skills.<br> Excellent problem-solving and decision-making abilities.<br> Strong communication and interpersonal skills.<br> Ability to manage multiple tasks and priorities in a fast-paced working environment.<br> Good knowledge of Microsoft Office, especially Excel and reporting tools.<br> Ability to analyze operational data and prepare clear and accurate reports.<br> Strong follow-up skills and attention to detail.<br> Ability to handle operational pressure and resolve issues quickly and effectively.<br> Good leadership skills with the ability to motivate and manage team members.<br> Flexibility to work different shifts according to business and operational needs.<br> Previous experience in delivery, logistics, e-commerce, or last-mile operations is a strong advantage.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><br></p><p>The <b>Laboratory</b> <b>Manager (DCF)</b> is accountable for end-to-end product and service delivery across DCF, owning the Operations and Operational Integrity KPOs and ensuring they are fully implemented, adopted, and effective to drive business performance. The role directly manages the job cycle in the operational unit and champions QHSE, risk management, incident readiness, and continuous improvement to protect people, clients, and assets while maximizing service quality and customer satisfaction. It also liaises with the Operations Control Center on job life-cycle technical matters and incident management, with responsibility for COSD (resource consumption).</p><p><br></p><p><b>Key Responsibilities and Duties</b></p><p><br></p><p><b>1. Operational Leadership</b></p><p><br></p><ol><li>Direct day-to-day lab activities, scheduling, prioritization, and SLA adherence for DCF testing and R&D tasks.</li><li>Develop, issue, and enforce SOPs, method statements, and control plans aligned with API and KDF quality requirements.</li><li>Coordinate method validations, round-robin checks, and proficiency activities; address non-conformities with structured CAPA.</li></ol><p><b>2. Quality, Compliance & HSE</b></p><p><br></p><ol><li>Maintain compliance with API standards and applicable regulations; ensure change control for method updates.</li><li>Own the Chemical Hygiene Plan; complete monthly/quarterly/annual HSE and quality inspections with evidence-based follow-up.</li><li>Lead incident/near-miss reviews from the lab perspective; maintain chemical inventories, SDS, and waste management controls.</li></ol><p><b>3. Assets, Calibration & Facilities</b></p><p><br></p><ol><li>Execute a preventive maintenance strategy and critical-spares plan; minimize instrument downtime.</li><li>Govern the calibration program for all instruments across the main and field labs; assure auditable records.</li></ol><p><b>4. Materials, Procurement & Cost</b></p><p><br></p><ol><li>Forecast lab consumables; manage procurement and inventory to avoid stockouts and obsolescence.</li><li>Track cost-to-test and budget adherence; propose cost-optimization without compromising quality.</li></ol><p><b>5. People & Capability Development</b></p><p><br></p><ol><li>Build role-based training matrices and individual development plans; coach, mentor, and conduct performance reviews.</li><li>Enforce competency sign-off for critical methods/equipment and succession planning for key roles.</li></ol><p><br></p><p> </p><p><b>6. Field Laboratory Support</b></p><p><br></p><ol><li>Provide technical and logistical support to rig/remote labs (equipment, reagents, methods, troubleshooting) with OTIF delivery.</li></ol><p><b>7. Data & Digital</b></p><p><br></p><ol><li>Strengthen LIMS/DMS governance for sample lifecycle, metadata, version control, and audit trails; drive dashboarding for KPIs.</li></ol><p><b>8. Continuous Improvement & Stakeholders</b></p><p><br></p><ol><li>Lead procedural/process improvement initiatives within the fluids testing domain; quantify benefits (time, quality, cost).</li><li>Partner with Operations, Production Technology, QA/QC, HSE, Supply Chain, and clients (e.g., KOC) to align priorities and resolve issues.</li></ol><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>10+ years of Managerial role in petroleum laboratories with emphasis on drilling/completion fluids</li><li>5 -7 years in supervisory / or Assistant Manager roles with emphasis on drilling/completion fluids.</li><li>Demonstrated success running multi-shift lab operations, including field/rig lab support.</li><li>Hands-on track record with equipment calibration, PM programs, and audit preparation/closure.</li><li>Proven implementation of SOPs, data management controls, and process improvements</li></ul></div>
<h2 class="h5">Job description</h2>
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<p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a results-driven Area Manager to oversee the operational and commercial performance of multiple retail stores. In this role, you will be responsible for driving sales and profitability, developing high-performing store teams, maintaining operational excellence, and ensuring consistent execution of brand standards across all assigned locations.</p><p>The ideal candidate combines strong commercial awareness, leadership capabilities, analytical thinking, and fashion retail expertise, with the ability to manage multiple stores and teams effectively.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales & Commercial Performance:</b> Drive stores to achieve and exceed sales targets, including key retail KPIs such as Sales, ATV, UPT, productivity, and sales per square meter.</li><li><b>Multi-Store Management:</b> Monitor the overall performance of assigned stores, conduct regular store visits, identify performance gaps, and implement corrective action plans.</li><li><b>Performance Analysis:</b> Review daily, weekly, monthly, quarterly, and yearly performance against budgets, targets, and previous-year results.</li><li><b>People Management:</b> Lead, coach, and develop Store Managers and their teams, identifying development needs, succession opportunities, and high-potential employees.</li><li><b>Operational Excellence:</b> Ensure stores consistently comply with company policies, SOPs, audit requirements, safety standards, and operational procedures.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, stock availability, stock movement, and loss-prevention measures in coordination with Product and Operations teams.</li><li><b>Visual Merchandising:</b> Ensure all stores maintain the required brand image and VM standards, while providing constructive commercial feedback on product positioning and presentation.</li><li><b>Customer Experience:</b> Ensure exceptional customer service standards across stores and support the resolution of escalated customer concerns.</li><li><b>New Store Openings:</b> Support and lead store openings and closures, ensuring required staffing, merchandise, logistics, and operational resources are in place.</li><li><b>Business Planning:</b> Contribute to seasonal projections, competitor analysis, commercial initiatives, promotional activities, and short- and long-term operational planning.</li></ul><p><br></p><p><b><u>Skills & Requirements</u></b></p><p><br></p><p><b>Retail & Commercial</b></p><ul><li>Minimum 5 years of experience within the fashion retail industry, with strong multi-store or senior retail management exposure.</li><li>Strong understanding of retail KPIs, sales analysis, budgeting, profitability, stock management, and commercial performance.</li><li>Ability to analyze reports, identify performance trends, and translate findings into clear business actions.</li><li>Strong understanding of Visual Merchandising, customer experience, inventory management, and retail operations.</li></ul><p><br></p><p><b>Leadership & People Management</b></p><ul><li>Proven ability to lead, coach, motivate, and develop Store Managers and retail teams.</li><li>Strong performance-management capabilities, including identifying development needs and building succession pipelines.</li><li>Excellent decision-making, problem-solving, and conflict-management skills.</li><li>Ability to create a performance-driven and collaborative working environment.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a related discipline.</li><li>Excellent command of Arabic and English.</li><li>Strong proficiency in Microsoft Office and business reporting tools.</li><li>Strong communication, negotiation, planning, and organizational skills.</li><li>Flexible and comfortable working within a fast-paced, multi-location retail environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven leadership skills to inspire and manage diverse teams effectively.</li><li>Strong analytical abilities to interpret sales data and market trends for informed decision-making.</li><li>Excellent communication skills for clear and effective interaction with team members and stakeholders.</li><li>Proficiency in retail management systems and tools to streamline operations.</li><li>Strategic thinking to develop and implement successful sales and marketing initiatives.</li><li>Strong problem-solving skills to address operational challenges promptly and effectively.</li><li>Ability to foster a customer-centric culture that enhances the shopping experience and drives loyalty.</li></ul></div>
<h2 class="h5">Job description</h2>
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<p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a commercially focused Store Manager to lead the day-to-day operations and performance of one of our retail stores. In this role, you will be responsible for maximizing sales and profitability, developing the store team, maintaining excellent customer service, controlling stock and operational costs, and ensuring full compliance with company and brand standards.</p><p>The ideal candidate is a hands-on retail leader with strong commercial awareness, people-management capabilities, and a proven ability to drive store performance in a fast-paced fashion retail environment.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales Performance:</b> Drive the store to achieve and exceed monthly sales targets and key retail KPIs, including Sales, ATV, UPT, conversion, and productivity.</li><li><b>Performance Analysis:</b> Analyze hourly, daily, weekly, and monthly sales performance and implement actions to improve commercial results.</li><li><b>Team Leadership:</b> Lead, motivate, coach, and develop the store team while managing individual and overall store performance.</li><li><b>Customer Experience:</b> Ensure consistently high customer service standards and lead by example in handling customer interactions and escalations.</li><li><b>Store Operations:</b> Manage the daily operation of the store and ensure compliance with company policies, procedures, SOPs, audit requirements, and brand standards.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, replenishment, stock transfers, damages, returns, and stock availability.</li><li><b>Stock Loss & Security:</b> Maintain stock-loss targets and ensure effective controls relating to theft prevention, refunds, exchanges, discounts, promotions, and inventory.</li><li><b>Visual Merchandising:</b> Partner with the VM team to maintain window displays, product presentation, store layout, replenishment, and overall brand image.</li><li><b>People Planning:</b> Prepare staff schedules based on traffic, sales targets, operational requirements, shipments, promotions, and store events.</li><li><b>Performance & Development:</b> Conduct performance reviews, identify high and low performers, implement development plans, and recommend training requirements.</li><li><b>Cash & Financial Controls:</b> Oversee daily cash, petty cash, POS operations, banking, payment reconciliation, and relevant financial reporting.</li><li><b>Store Standards:</b> Maintain high standards of cleanliness, safety, security, maintenance, and overall store presentation.</li></ul><p>These responsibilities consolidate the original JD's detailed sections covering sales and VM as well as customer service, staff management and store operations. </p><p><br></p><p><b><u>Skills & Requirements</u></b></p><p><br></p><p><b>Retail & Commercial</b></p><ul><li>Minimum 3+ years of experience within the fashion retail industry, with proven Store Manager or comparable retail leadership experience.</li><li>Strong understanding of retail KPIs, sales performance, stock management, shrinkage, budgeting, and store profitability.</li><li>Ability to interpret sales reports and translate performance data into commercial actions.</li><li>Strong knowledge of Visual Merchandising, inventory management, customer service, and store operations.</li><li><br></li></ul><p><b>Leadership & People Management</b></p><ul><li>Proven ability to lead, motivate, coach, and develop retail teams.</li><li>Strong workforce planning and performance-management capabilities.</li><li>Ability to manage individual and store targets while creating a high-performance culture.</li><li>Strong problem-solving, decision-making, communication, and interpersonal skills.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a relevant discipline.</li><li>Minimum 3+ years of fashion retail experience.</li><li>Excellent command of Arabic and English.</li><li>Proficiency in Microsoft Office and retail reporting systems.</li><li>Strong organizational, customer-management, and commercial skills.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team.</li><li>Excellent communication abilities for clear and effective interaction with customers and staff.</li><li>Proficiency in inventory management systems to optimize stock levels and reduce waste.</li><li>Analytical skills to interpret sales data and make strategic decisions.</li><li>Customer service orientation to enhance the shopping experience and build customer loyalty.</li><li>Knowledge of visual merchandising techniques to create an inviting store atmosphere.</li><li>Problem-solving skills to address operational challenges and customer complaints proactively.</li></ul></div>
<h2 class="h5">وصف الوظيفة</h2>
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<br><br><p>مدير العلاقات (دور للكويتيين فقط)، الخدمات المصرفية عبر الشبكة العالمية </p><br><br><br><p><br>بعض المسارات المهنية تتألق أكثر من غيرها</p><br><br><p><br>إذا كنت تبحث عن مسيرة مهنية ستجعل منك مميزاً، انضم إلى HSBC وتحقيق إمكاناتك.</p><br><br><br><p>الخدمات المصرفية للشركات والمؤسسات من HSBC (CIB) هي أعمال تقوده الأسواق وتوفر حلول تمويلية واستثمارية. من خلال شبكتنا الدولية، نربط الأسواق الناشئة والمتقدمة، ونغطي مناطق النمو الرئيسية. نتعاون مع عملائنا من الشركات والحكومات والمؤسسات لمساعدتهم على تحقيق أداء مستدام وطويل الأجل. تشمل منتجاتنا وخدماتنا الاستشارات والتمويل والخدمات الرئيسية والبحوث والتحليل وخدمات الأوراق المالية والتداول والخدمات المصرفية للحسابات والصفقات.
نحن نسعى لشخص طموح للانضمام إلى فريق الخدمات المصرفية العالمية عبر الشبكة في الكويت كمدير علاقات لدعم الأعمال المتنامية وتحقيق أهداف القسم. يوفر دور إدارة العلاقات إدارة علاقات مخصصة لمحفظة من العملاء الدوليين من الشركات مع المسؤولية عن المبيعات والخدمة والمخاطر والتنفيذ العملياتي.</p><br><br><br><p><br><strong>في هذا الدور، تشمل المسؤوليات الأساسية:</strong></p><br><br><p><br>التغطية والعملاء ونموهم<br>• امتلاك وإدارة محفظة محددة من أكثر من 40 شركة أممية فرعية بوصفها نقطة الاتصال الأساسية، وبناء علاقات طويلة الأجل مع صانعي القرار الرئيسيين.<br>• قيادة نمو الإيرادات بشكل مستدام من خلال نهج قائم على الاحتياج، وتحقيق نتائج عادلة وتقوية دعم العميل.<br>• تحقيق مقاييس النجاح المتفق عليها للسنة الأولى، بما في ذلك الإيرادات، واكتساب عملاء جدد (NTB)، ونمو الإقراض، ونسبة الحصة من المحفظة.<br>• الحفاظ على خط أنابيب قوي من خلال نشاط مكالمات منضبط، وتخطيط الحسابات، وتحديد الأولويات بشكل فعال عبر محفظة كبيرة.</p><br><br><p>الاستخراج والتسليم الحلولي (شريك-قاد)<br>• تحديد احتياجات العميل واستخراج الفرص، بالشراكة مع خبراء المنتجات لتقديم حلول مناسبة (مثل الإقراض، وإدارة النقد، والتجارة، والفوركس وغيرها من قدرات HSBC ذات الصلة).<br>• التعاون بفعالية مع زملاء المجموعة عبر شبكة HSBC الدولية لربط العملاء بخبرات وحلول مناسبة.<br>• الاطلاع المستمر على عروض HSBC ونشاط المنافسين وتطورات السوق ذات الصلة بالشركات الفرعية المملوكة في الكويت.</p><br><br><p>الائتمان والمخاطر والضوابط<br>• إدارة مخاطر الائتمان بشكل استباقي للمحفظة، بما في ذلك مراجعات الائتمان والتعرف المبكر على التحذير والتصعيد عند الحاجة.<br>• ممارسة تفويض الائتمان وفق Authorities applicable، مع التأكد من حكم سليم وتوثيق قوي والالتزام بمعايير الاكتتاب.<br>• قيادة أنشطة العناية الواجبة للعميل والمحافظة على فهم عميق للعميل طوال دورة الحياة، بما في ذلك ملكية CDD/KYC، وأحداث التحفيز، والمراجعات الدورية، وتسجيل سجلات دقيق.<br>• إدارة مخاطر الجرائم المالية بثقة من خلال التعرف والتقييم والمراقبة والتصعيد والتخفيف من المخاطر وفق المعايير المعمول بها.<br>• الالتزام بمعايير وسياسات المخاطر التشغيلية؛ الإبلاغ عن أي خروقات بشكل فوري وفق الإجراءات المحلية.<br>• ضمان التصعيد السريع ومشاركة معلومات العميل ذات الصلة حتى يحافظ فريق التغطية الأوسع على رؤية كاملة للمخاطر والفرص.</p><br><br><p>التنفيذ والعمل الجماعي<br>• إدارة الوقت والدعم الداخلي بفعالية لتعظيم جودة تفاعل العميل وتحديد الأولويات للأنشطة التي تحقق النتائج.</p><br><p>التعاون مع الزملاء عبر المبيعات والمنتج والمخاطر والامتثال لتقديم أفضل نتائج للعميل مع تلبية توقعات الرقابة.</p><br><br><br><p><strong>لكي تكون ناجحاً في الدور، يجب أن تستوفي المتطلبات التالية:</strong></p><br><br><p><br>• خبرة بنكية مثبتة كمدير علاقات (أو RM مشارك) يدير/يدعم فروع الشركات المتعددة الوطنية في الكويت.<br>• قدرة قوية في التحليل الائتماني والمالي، مع سجل في معالجة طلبات الائتمان وإدارة محفظة ضمن نطاق تحمّل المخاطر (بما في ذلك العمل بسلطة التفويض كما هو مناسب).<br>• فهم قوي للبيئة التنظيمية والاتجاهات الاقتصادية التي تؤثر على الخدمات المصرفية للشركات في الكويت.<br>• مهارات تنظيمية، تحليلية، تفاوض، اتصال، عمل جماعي وتأثير قوية.<br>• الانضباط البيعي والقدرة على زيادة الإيرادات وحصة المحفظة وتحقيق نتائج NTB من خلال نهج قائم على الاحتياج.<br>• القدرة على تحديد الفرص عبر مجموعة منتجات واسعة والعمل بفعالية مع خبراء المنتجات لتنفيذها.<br>• لغات: الإنجليزية والعربية بطلاقة (كتابة وتحدثاً).<br>• درجة البكالوريوس أساس لا بد منه</p><br><br><br><p>ستحقق المزيد في HSBC.</p><br><br><p><br>الالتزام من HSBC ببناء ثقافة يقدر فيها جميع الموظفين ويحظون بالتقدير وتُحترم آراءهم. نحن نفخر بتوفير مكان عمل يعزز التطور المهني المستمر، والعمل المرن، والفرص للنمو ضمن بيئة شاملة ومتنوعة. ستُستخدم البيانات الشخصية لدى البنك المتعلقة بطلبات التوظيف وفقاً لبيان الخصوصية، والمتاح على موقعنا الإلكتروني.<br>صادر عن The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br></div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">المرشح المفضل</h2>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>الجنسية</b>
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الكويت
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<h2 class="h5">Job description</h2>
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<p>Overview **This position will be physically located in Kuwait** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under the supervision of the Site Manager , the Project Manager will serve as the single point of contact for a large facility U.S. Government Operations and Maintenance support services for light construction projects located in Kuwait. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Ensures that quality standards are applied to all levels of the work and measured for effectiveness. + Monitors contractual performance and costs, and takes action to correct discrepant conditions + Monitors the performance of department, branch, and section personnel and the submissions of required reports and Contract Data Requirements List (CDRL). + Plan and implement projects + Help define project scope, goals and deliverables + Define tasks and required resources + Manage project team + Manage budget + Allocate project resources + Create schedule and project timeline + Track deliverables + Support and direct team + Monitor and report on project progress + Present to stakeholders reports on progress as well as problems and solutions + Implement and manage change when necessary to meet project outputs + Evaluate and assess result of project + Monitors contractual performance and costs and takes action to correct discrepant conditions + Performs other duties and assignments as required Qualifications + Minimum Education: + Six Sigma Green Belt Certification desired + PMP certification desired. + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Must be a U.S. Citizen + Preferred Qualifications/Certifications: + Bachelor's degree in Engineering, Construction Management or related field preferred + Project Management Professional (PMP) is highly desirable. + Experience: + Minimum of Ten years Project Management or Construction Management experience. + Minimum of Seven (7) or more years’ experience supervising employees. + Six (5) years of Project Management experience with 2 years in a managerial capacity of a similar project, department or branch related to these functions. + Skills: + Must be able to demonstrate good oral, written and listening skills. + Five to eight years as a manager in a multi-discipline environment comparable to that offered under this contract. + Preferred background in military installation base support/infrastructure management + Able to manage a large team of highly complex technical multi-occupations performing operations & maintenance, construction and repair of systems, equipment, devices, components at a federal government installation in a foreign country. Fluency in reading and interpreting plans, technical data, schematics, and diagrams. + Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. + Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. + Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. + Must be able to read, write and speak the English language with proficiency. + Requires a collaborative work style, fostering cooperation, and teamwork. + Must exercise discretion and good sound judgment. + Must have high level of proficiency in the use of MS Office and/or other related applications. + Assists with the Management of assigned personnel as required. + Working Conditions: + The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. + The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. + The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">وصف الوظيفة</h2>
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<p><b>حول الدور</b></p><p>نحن نبحث عن مدير حساب أول ذو دافع عالي وموجه نحو النتائج للانضمام إلى فريقنا في الكويت. سيكون المرشح الناجح مسؤولاً عن قيادة الأعمال الجديدة وإدارة العلاقات الاستراتيجية مع العملاء وتوسيع بصمتنا عبر حسابات المؤسسات والحكومات في الكويت.</p><p>يتطلب هذا الدور وجود محترف مبيعات ذو خبرة مع شبكة معتمدة في سوق الكويت وسجل حافل في بيع خدمات تقنية معلومات عالية القيمة، حلول التحول الرقمي، السحابة، البيانات والذكاء الاصطناعي، تقنيات مايكروسوفت، وحلول الأمن السيبراني.</p><p><br></p><p>يجب أن يمتلك المرشح المثالي مهارات بيع استشارية ممتازة، وأن يفهم تحديات أعمال العملاء، وأن يكون قادرًا على وضع عروض حلول مركبة تحقق نتائج عمل قابلة للقياس.</p><p><br></p><p><b>المسؤوليات الرئيسية</b></p><p><br></p><p>تطوير الأعمال</p><p>• تحديد وتطوير وإغلاق فرص أعمال جديدة عبر المؤسسات والحكومات وقطاعات الرعاية الصحية والبنوك والتعليم والطاقة في الكويت.</p><p>• بناء وتنفيذ خطط حسابات استراتيجية لتحقيق وتجاوز أهداف المبيعات السنوية.</p><p>• توليد خط أنابيب مبيعات صحي من خلال التواصل المباشر مع العملاء والتواصل الشبكي</p><p>، الإحالات، وعلاقات الشركاء.</p><p>• تطوير علاقات طويلة الأجل مع المدراء التنفيذيين للمعلومات وCSO وCTO ورؤساء تكنولوجيا المعلومات وقادة التحول الرقمي والتنفيذيين في الأعمال.</p><p>• تحديد الفرص لخدمات إدارة متكررة وتورط طويل الأجل في التحول الرقمي.</p><p><br></p><p><b>إدارة الحسابات</b></p><p>• امتلاك وإدارة الحسابات الاستراتيجية المعينة طوال دورة المبيعات الكاملة.</p><p>• فهم أهداف عمل العملاء وترجمتها إلى حلول تقنيّة قائمة على التكنولوجيا.</p><p>• تطوير علاقات مستشار موثوق مع أصحاب المصلحة الرئيسيين والجهة الداعمة التنفيذية.</p><p>• الحفاظ على مراجعات حساب منتظمة وتحديد فرص لنمو الحساب.</p><p>• ضمان رضا عالي للعملاء والاحتفاظ الطويل الأجل بالعملاء.</p><p>يركّز الدور بشكل أساسي على بيع الخدمات المهنية، وخدمات الاستشارات، والخدمات المدارة، وحلول التكنولوجيا المتخصصة، بدلاً من بيع الأجهزة أو المنتجات.</p><p><br></p><p><b>قيادة المبيعات</b></p><p>• قيادة عروض العملاء، والإحاطات التنفيذية، وورش العمل، ونقاشات الحلول.</p><p>• العمل عن كثب مع مهندسي الحلول والاستشاريين قبل البيع وفرق التنفيذ لتطوير مقترحات رابحة.</p><p>• التنسيق مع شركاء التكنولوجيا والموردين أثناء تطوير الفرصة.</p><p>• إدارة طلبات العروض والطلبات المعلومات والمطالبات المالية وإغلاق العقد.</p><p>• الحفاظ بدقة على توقعات المبيعات وتحديثات CRM.</p>\t</div><h2 class="h5">المهارات</h2>
<div data-jb-field="skills"><p><b>المؤهلات</b></p><p><br></p><p><b>التعليم</b></p><p><br></p><p>• درجة البكالوريوس في إدارة الأعمال أو تكنولوجيا المعلومات أو علوم الكمبيوتر أو الهندسة أو تخصص ذي صلة.</p><p>• ماجستير في إدارة الأعمال أو مؤهل أعمال مكافئ ميزة إضافية.</p><p><br></p><p><b>الخبرة</b></p><p>• ما لا يقل عن 5 سنوات من خبرة مبيعات تقنية معلومات للمؤسسات في الكويت.</p><p>• نجاح مثبت في بيع استشارات تقنية وخدمات مهنية وخدمات مدارة وحلول برمجيات المؤسسات.</p><p>• معرفة قوية بقطاع الحكومة الكويتية وسوق المؤسسات.</p><p>• علاقات قائمة مع العملاء الرئيسيين وصانعي القرار وأصحاب المصلحة في التكنولوجيا في الكويت.</p><p>• تاريخ موثوق بتحقيق أهداف المبيعات أو تجاوزها بشكل مستمر.</p><p>المهارات والكفاءات</p><p>• مهارات استشارية وبيع حلول ممتازة.</p><p>• قدرات عرض وتواصل تنفيذية قوية.</p><p>• مهارات تفاوض وإدارة علاقة مميزة.</p><p>• القدرة على تحديد نقاط ألم لدى العملاء وتطوير حلول تكنولوجيا مركّزة على الأعمال.</p><p>• حدس تجاري قوي مع خبرة في مبيعات الشركات الكبرى.</p><p>• دوافع ذاتية، مبادرة، وتحفيز عالي.</p><p>• القدرة على العمل بشكل مستقل مع التعاون الفعّال مع فرق متعددة الوظائف.</p><p>• مهارات تطوير المقترحات وإدارة الفرص قوية.</p><p>• قدرات إدارة الوقت والتنظيم ممتازة.</p><p><br></p><p><b>متطلبات اللغة</b></p><p>• الطلاقة في العربية والإنجليزية (بالنطق والكتابة) إلزامية.</p><p>• القدرة على إجراء عروض العملاء والمفاوضات ومناقشات تنفيذية باللغتين.</p></div>
<h2 class="h5">Job description</h2>
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<p>· Establish, Review, Upgrade and Strengthen Compliance Programs and Practices.</p><p>· Adhere to and ensure continuous compliance in respect of the reporting and regulatory requirements of the concerned regulators and institutions, including, but not limited to, the Capital Markets Authority “CMA”, Boursa Kuwait “Boursa”, and Ministry of Commerce and industry “MOCI”, Kuwait Clearing Company “KCC” and act as the principle point of contact.</p><p>· Act as the Compliance Manager regarding the firm’s regulatory duties and responsibilities, day-to-day compliance duties, regulations and practices.</p><p>· Responsible for the continuous filing of audited financial statements and subsequent regulatory requirements.</p><p>· Advise management on the company’s compliance with laws and regulations through periodic and detailed reports.</p><p>· Advise all stakeholders on the standards and regulatory procedures to be maintained as per CMA, KCC and Boursa Kuwait.</p><p>· Ensure that required information is effectively communicated to the stakeholders of the company as and when required and within the required timelines.</p><p>· Create and manage timely, efficient, and effective action plans in response to discoveries and compliance violations.</p><p>· Regularly update company procedures, practices, and documents to identify possible weaknesses or risks.</p><p>· Ensure all employees are educated on the latest regulations and processes.</p><p>· Work closely with HR when complying with CMA’s requirements to register employees in certain positions as insider.</p><p>· Consult with attorneys and other professionals on compliance matters.</p><p>· Ensures that all due diligence is carried out as required for the compliance processes.</p><p>· Ensures that discretion is maintained with regards to handling sensitive and critical information of the company.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ol><li>Requirement open to Bilingual Arab Candidates</li><li>Bachelor’s degree & compliance related certificates would be preferred.</li><li>Minimum 7 years of experience in Managerial level position in customer service, contact center or customer relationship management.</li><li>Fluency in English is required</li><li>Solid understanding of Kuwaiti regulatory requirements including CMA, Boursa Kuwait, MOCI, and KCC. </li></ol><p> </p></div>
<h2 class="h5">Job description</h2>
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<span>Nasoft is hiring for one of its clients, a leading company specializing in Accounting and ERP Services.<br> We are currently looking for a detail-oriented and client-focused Account Manager with a strong accounting background to manage and maintain long-term client relationships, ensure accurate account management, and facilitate smooth coordination between clients and internal teams.<br> The ideal candidate will have strong communication and interpersonal skills , along with a solid understanding of accounting principles, invoicing, payments, and account reconciliation .<br> The candidate should also be highly organized, detail-oriented, and capable of effectively managing multiple client accounts and priorities.<br> Key Responsibilities Manage and maintain strong, professional relationships with assigned clients.<br> Act as the main point of contact for clients regarding account-related matters.<br> Follow up with clients on invoices, payments, outstanding balances, and collections.<br> Prepare, review, and track invoices and account statements.<br> Monitor client accounts and ensure accurate and up-to-date financial records.<br> Perform account reconciliations and identify discrepancies when needed.<br> Coordinate with the Finance and Accounting teams to resolve payment and billing issues.<br> Follow up on overdue payments and maintain accurate records of collection activities.<br> Handle client inquiries related to invoices, payments, balances, and account statements.<br> Prepare regular account reports and provide updates on account status.<br> Ensure all client transactions and account information are properly documented.<br> Support the preparation of financial reports and account summaries when required.<br> Identify potential account issues and escalate them to the relevant team when necessary.<br> Coordinate with Sales, Finance, Operations, and other internal teams to ensure a smooth client experience.<br> Maintain confidentiality and accuracy when handling client and financial information.<br> Working days : 5 days / week Working hours : 8h Social Insurance Provided Medical Insurance provided Working Model : Onsite Working Location : Kuwait Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.<br> 2–3 years of relevant experience in Account Management, Accounting, Finance, or a similar role.<br> Solid understanding of basic accounting principles.<br> Good knowledge of invoicing, accounts receivable, collections, and account reconciliation.<br> Strong communication and client relationship management skills.<br> Excellent follow-up and organizational skills.<br> Strong attention to detail and accuracy.<br> Good analytical and problem-solving skills.<br> Proficiency in Microsoft Excel and accounting/ERP systems.<br> Ability to manage multiple accounts and priorities effectively.<br> Good command of English, both written and spoken.<br> Previous experience in a client-facing role.<br> Experience working with international clients or handling accounts in different currencies.<br> Experience with CRM, ERP, or accounting software.<br> Strong negotiation and follow-up skills, particularly in payment collection.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Libertex Group Overview Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.<br> Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends.<br> This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.<br> A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.<br> The Libertex Group in Numbers: 28+ years of fintech experience 3M+ clients worldwide 700+ employees 45+ international awards (for Libertex) 300+ tradable assets (through Libertex) The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.<br> Job Overview As a Business Development Manager, you will drive client acquisition and partnership growth across GCC.<br> Your role will involve onboarding IBs, affiliates, trading academies and institutional clients while ensuring compliance with regional regulations.<br> Main Responsibilities Develop and execute a business development strategy tailored to GCC, focusing on client acquisition and retention.<br> Identify, recruit, and manage Introducing Brokers (IBs), affiliates, and institutional clients in GCC.<br> Act as the main point of contact for partners, ensuring their satisfaction and loyalty.<br> Collaborate with the marketing team to design and deploy region-specific campaigns.<br> Represent the company at expos, seminars, and events.<br> Stay updated on regulatory frameworks, competitive offerings, and market trends.<br> Track KPIs: revenue, client acquisition, conversion rates, and trading volumes.<br> 21 working days of annual leave Work remotely whilst being part of a global team Udemy Business unlimited membership Professional and personal development opportunities in a fast-growing environment Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment.<br> We do not discriminate based on any characteristic protected by the law.<br> Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies.<br> Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.<br> Degree in Business Management, Marketing or any other relevant field.<br> At least 3-5 years of experience in Forex/CFD business development, with a focus on GCC markets.<br> Excellent command of Arabic and English language.<br> Strong network of IBs, affiliates, and traders in GCC.<br> Knowledge of GCC market dynamics, including trading behaviors and regulations.<br> Excellent negotiation, presentation, and communication skills.<br></span> </div>
<h2 class="h5">وصف الوظيفة</h2>
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حول الدور <br> <p><span>المسؤول عن إدارة المخزون والعمليات اللوجستية لضمان إدارة المخزون بكفاءة، وتخليص الشحنات في الوقت المناسب، وتوفر المنتجات، وتوزيع سلس عبر جميع قنوات البيع. الإشراف على التخطيط للمخزون، وعمليات اللوجستيات، وعمليات المستودع، وتنسيق المورّدين مع ضمان التميز التشغيلي والامتثال والتحسين المستمر.</span></p><br><p><strong><span>المسؤوليات:</span></strong></p><br><ul><li><p><span>قيادة عمليات المخزون واللوجستيات لضمان التسليم في الوقت وتلبية متطلبات الأعمال.</span></p><br></li><li><p><span>الإشراف على تخليص الشحنات، وعمليات الجمارك، وتسليمات الموردين حتى يتم استلام المخزون وتوزيعه.</span></p><br></li><li><p><span>إدارة تخطيط المخزون، وتجديد المخزون، ومستويات مخزون الاحتياطي للحفاظ على توفر المنتج.</span></p><br></li><li><p><span>الإشراف على دورة حياة مخزون شرائح SIM وبطاقات الشحن والأجهزة والمخزون التجاري/غير التجاري.</span></p><br></li><li><p><span>ضمان عمليات مستودع فعالة، وتصنيف المخزون، وترميز العناصر، ودقة المخزون.</span></p><br></li><li><p><span>إدارة أنشطة العائد إلى البائع (RTV)، وتنسيق الخدمات اللوجستية، وعوائد الموردين.</span></p><br></li><li><p><span>مراقبة مؤشرات الأداء للمخزون وتنفيذ إجراءات لتحسين الكفاءة التشغيلية وأداء المخزون.</span></p><br></li><li><p><span>التعاون مع فرق الشراء، والمالية، والمبيعات، والمستودع، وتكنولوجيا المعلومات، واللوجستيات لدعم أهداف الأعمال.</span></p><br></li><li><p><span>تحديد فرص تحسين العمليات وقيادة مبادرات تحسين المخزون واللوجستيات.</span></p><br></li><li><p><span>ضمان الامتثال لسياسات الشركة ومعايير الحوكمة ومتطلبات ISMS ولوائح الصحة والسلامة.</span></p><br></li></ul> <br> <br><br> ما نحتاجه منك <br> <p><strong><span>المهارات:</span></strong></p><br><ul><li><p><span>مهارات قيادة قوية وإدارة أشخاص.</span></p><br></li><li><p><span>معرفة صلبة بإدارة المخزون واللوجستيات والتخزين وعمليات سلسلة التوريد.</span></p><br></li><li><p><span>قدرات تحليلية وحل مشكلات قوية.</span></p><br></li><li><p><span>خبرة في تخطيط المخزون، والتنبؤ، وتحسين المخزون.</span></p><br></li><li><p><span>معرفة بممارسات الشراء وسلسلة التوريد الأمثل.</span></p><br></li><li><p><span>مهارات إدارة أصحاب المصلحة والتعاون عبر الوظائف المختلفة.</span></p><br></li><li><p><span>مهارات متقدمة في Microsoft Excel وMicrosoft Office.</span></p><br></li><li><p><span>خبرة مع أنظمة ERP وإدارة المخزون.</span></p><br></li><li><p><span>مهارات قوية في إدارة المشاريع والتنظيم.</span></p><br></li><li><p><span>القدرة على إدارة أولويات متعددة في بيئة سريعة الوتيرة.</span></p><br></li></ul><p><strong><span>مستوى التعليم/التخصص:</span></strong></p><br><p><span>درجة البكالوريوس مطلوبة في الأعمال أو مجال ذات صلة؛ يفضل ماجستير في الأعمال/MBA</span></p><br><p><strong><span>سنوات الخبرة:</span></strong></p><br><p><span>+7</span></p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<br><br>We are seeking a Manager, Finance & Supply Chain to lead the finance, governance, and end-to-end supply chain operations of a Kuwait-based business. This is a strategic leadership role focused on strengthening controls, improving cash flow, driving operational excellence, and supporting sustainable business growth. The role is based in Kuwait and is open to candidates willing to relocate.<br><br>Client Details<br><br>Our client is a leading consumer-focused organisation operating within the Food & Beverage sector across the GCC. With a strong market presence and ambitious growth plans, the business is focused on enhancing operational efficiency, strengthening governance, and delivering a best-in-class customer experience.<br><br>Description<br><br>* Lead all finance and supply chain activities for the Kuwait operation, ensuring financial integrity and operational effectiveness.<br><br>* Oversee the accuracy and completeness of financial records, reconciliations, and reporting processes.<br><br>* Manage monthly, quarterly, and annual closing activities in line with corporate reporting requirements.<br><br>* Prepare statutory financial statements and coordinate external audits to ensure compliance and timely completion.<br><br>* Act as the key contact for external auditors, regulatory bodies, and relevant government authorities.<br><br>* Design and implement a comprehensive internal control framework across finance and operational functions.<br><br>* Establish and maintain strong governance structures, policies, and approval processes.<br><br>* Ensure clear segregation of duties and compliance with delegated authority frameworks.<br><br>* Strengthen expenditure controls and improve accountability across all payment and procurement activities.<br><br>* Oversee payroll governance and ensure adherence to all relevant employment and payment regulations.<br><br>* Conduct risk assessments and implement fraud prevention and detection measures.<br><br>* Develop and manage short and long-term cash flow forecasting processes.<br><br>* Drive working capital improvement initiatives across receivables, payables, and inventory.<br><br>* Manage banking relationships, treasury activities, and payment authorization controls.<br><br>* Monitor foreign exchange exposure and proactively address liquidity risks.<br><br>* Lead budgeting, forecasting, and business planning cycles.<br><br>* Deliver meaningful financial analysis and performance insights to support decision making.<br><br>* Evaluate profitability by product, channel, customer, and market segment.<br><br>* Support pricing strategies, portfolio decisions, investment evaluations, and commercial initiatives.<br><br>* Partner closely with senior leadership to drive business performance while maintaining strong governance standards.<br><br>* Own the demand planning and supply planning process to ensure optimal inventory availability.<br><br>* Oversee procurement activities including supplier selection, contract management, and performance monitoring.<br><br>* Manage warehousing operations, inventory accuracy, stock controls, and waste reduction initiatives.<br><br>* Oversee distribution performance, service levels, and delivery cost optimization.<br><br>* Build organizational capability and ensure critical processes are fully documented and sustainable.<br><br>Profile<br><br>* Bachelor's degree in Finance, Accounting, or a related field.<br><br>* ACA, ACCA, CPA, CIMA, CA, or equivalent professional qualification.<br><br>* 10+ years of finance experience.<br><br>* Strong background within F&B or FMCG industries.<br><br>* Experience in a senior finance leadership role with full business responsibility.<br><br>* Proven track record in financial controls, governance, and risk management.<br><br>* Experience managing cash flow, working capital, and treasury activities.<br><br>* Hands-on exposure to supply chain operations, including procurement and logistics.<br><br>* GCC experience, ideally with exposure to Kuwait.<br><br>* Strong commercial acumen and stakeholder management skills.<br><br>* Fluent English required. Arabic is an advantage.<br><br>* Open to relocation to Kuwait.<br><br>Job Offer<br><br>* Senior leadership role with broad business responsibility<br><br>* Opportunity to influence strategy and business performance<br><br>* Exposure to both finance and supply chain functions<br><br>* Highly visible position supporting business transformation<br><br>* Dynamic and fast-paced consumer sector environment<br><br>* Strong opportunities for professional growth and impact<br>
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<div data-jb-field="skills">Accounting transaction, monthly closing, financial reporting, working with auditors<br>
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<strong>About Tabby:</strong>Tabby is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.<br><br>We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.<br><br>If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.<br><br><strong>About the role</strong>Tabby is the leading shopping and financial services app in the Middle East — 25M+ users, 65,000+ merchants across Saudi Arabia, the UAE and Kuwait. We're now building our Kuwait team.<br><br>This is a founding role. As General Manager, you will take Tabby Kuwait from a licensed entity in progress to a fully operating, onshore, regulated business — and then scale it. You'll be the face of Tabby to the Central Bank of Kuwait and to the local banking and merchant ecosystem, with full accountability for standing up the entity, the team and the growth plan from day one.<br><br>Very few people get to build a regulated consumer finance business in a market from a standing start, with a proven regional platform behind them. This is that opportunity.<br> <br> Key Responsibilities<br><ul><li>Own the Central Bank of Kuwait relationship end to end — registration and licensing, correspondence, inspections and ongoing supervisory dialogue — as the named accountable executive</li><li>Stand up Tabby Payments K.S.C.C. as a fully operating local entity, with its own team, compliance, operations and governance</li><li>Carry full commercial ownership of the Kuwait market: merchant acquisition and retention, bank and payments partnerships, local marketing and customer growth</li><li>Own the local P&L and market-level economics, operating within group frameworks for product, credit, risk, treasury and legal — and influencing those functions to get what the market needs</li><li>Build and lead the local team, starting lean and scaling with the business — defining the hiring plan and owning the local cost base</li><li>Define and sequence the market's product roadmap with group product, bringing Tabby's wider product set into Kuwait as licensing and infrastructure allow — including longer-term financing, card, wallet and payments, and cross-border transfers</li><li>Represent Tabby externally as the senior leader in-market, with banks, merchants, partners and the regulator</li></ul> <br> Skills, Knowledge and Expertise<br><ul><li>10+ years of experience, including at least 3 years in a general management or senior commercial role with full P&L accountability</li><li>A track record of launching or scaling a regulated financial services, payments or fintech business in a GCC market</li><li>Direct experience as the named accountable executive in a relationship with a financial regulator — licensing, submissions, examinations or remediation</li><li>Domain expertise in fintech, consumer lending/BNPL, payments and e-money, or retail banking and cards, including financial regulation and licensing in the GCC (Central Bank of Kuwait experience specifically valued)</li><li>A proven merchant or B2B commercial track record — building a partner base from a low base, not just managing an existing one</li><li>Comfort operating in ambiguity with a small team: a builder, not an administrator of an established machine</li><li>Strong grounding in P&L management and unit economics, regulatory submissions and compliance/AML frameworks, and commercial contracting and partnership negotiation</li><li>Professional Arabic and English, including the ability to handle Arabic regulatory correspondence</li></ul><strong>Nice to have: </strong><br><ul><li>Existing relationships with the Central Bank of Kuwait</li><li>Prior experience inside a high-growth start-up or fintech</li><li>Exposure to local funding or bank facility relationships</li></ul> </div>
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<p><b>POSITION SUMMARY</b></p><p>The Asset Manager is accountable for the effective management, performance and value optimization of AEPCo’s operating and future renewable energy assets. This role provides central oversight of technical, operational, commercial, financial and contractual performance throughout the asset lifecycle, working closely with internal teams, contractors, off-takers, lenders, regulators and other key stakeholders.</p><p><b>KEY RESPONSIBILITIES</b></p><p><b>Asset & Performance Management</b></p><p>• Manage the performance of AEPCo’s renewable energy assets, ensuring energy yield, availability, revenue and profitability meet or exceed approved targets.</p><p>• Establish and monitor asset and portfolio KPIs, identify underperformance and lead timely corrective and preventive actions.</p><p>• Oversee asset management plans, equipment reliability, warranties, degradation, major maintenance and lifecycle CAPEX requirements.</p><p>• Support the transition and integration of new projects into the operating portfolio and ensure effective lifecycle management.</p><p><b>O&M & Contractor Management</b></p><p>• Act as the primary interface with O&M teams and contractors, ensuring delivery against contracts, SLAs, KPIs and approved maintenance plans.</p><p>• Review operational performance, outages, recurring failures and maintenance activities, challenging performance and escalating material issues as required.</p><p>• Coordinate site visits, inspections and audits and ensure corrective actions are closed within agreed timelines.</p><p>• Manage contractor performance and support the enforcement of applicable contractual rights and remedies.</p><p><b>Financial, Commercial & Contract Management</b></p><p>• Work with Finance to manage asset budgets, forecasts, operating costs, revenues, invoices, collections and financial performance.</p><p>• Monitor PPAs, financing arrangements, leases, EPC/O&M agreements, warranties and other material contractual obligations.</p><p>• Identify revenue leakage, contractual deductions, cost optimization opportunities and other factors affecting asset profitability.</p><p>• Support claims, asset valuation, business planning, refinancing, acquisitions and other investment-related analysis as required.</p><p><b>Stakeholder, Risk & Compliance Management</b></p><p>• Coordinate with Development, Engineering, Finance, HSE, Legal and external stakeholders to resolve asset-related matters and protect AEPCo’s interests.</p><p>• Ensure compliance with applicable laws, permits, grid requirements, HSE, environmental standards and contractual obligations.</p><p>• Maintain asset-level risk, insurance and contingency plans and ensure key operational, commercial, financial and contractual risks are actively managed.</p><p>• Maintain accurate assets, contract, warranty, permit and obligation records, ensuring critical milestones and deadlines are proactively managed.</p><p><b>Reporting & Portfolio Optimization</b></p><p>• Prepare clear operational, financial, commercial, contractual and risk reports and dashboards for the CDO and senior management.</p><p>• Provide timely analysis of material variances, incidents, risks and performance trends, with clear recommendations for action.</p><p>• Identify and implement opportunities to improve energy yield, availability, operational efficiency, cost performance and asset profitability.</p><p>• Support long-term asset strategy and portfolio optimization initiatives to maximize value over the asset lifecycle.</p><p><b>CONTRACT, PPA & CLAIMS MANAGEMENT</b></p><p>• Monitor compliance with PPAs, O&M agreements, EPC contracts, warranties, land/lease agreements, financing documents, insurance policies and other material contracts.</p><p>• Support the preparation and management of contractual claims arising from underperformance, delays, equipment failures or other asset-related matters.</p><p><b>FINANCING, INSURANCE & RISK MANAGEMENT</b></p><p>• Monitor compliance with financing and loan covenants and coordinate with Finance and lenders on required operational, financial and performance reporting.</p><p>• Maintain an asset-level risk register covering key operational, commercial, financial and contractual risks, with appropriate mitigation actions.</p><p>• Develop and maintain contingency and business continuity measures for critical asset risks.</p><p><b>REGULATORY, HSE & COMPLIANCE</b></p><p>• Ensure assets remain compliant with applicable laws, regulations, permits, grid requirements, environmental requirements and contractual obligations.</p><p>• Monitor significant incidents, near misses and HSE performance, ensuring appropriate investigation and corrective action.</p><p><b>ASSET LIFECYCLE & PORTFOLIO OPTIMIZATION</b></p><p>• Identify opportunities to improve energy yield, availability, operational efficiency and asset profitability, including equipment upgrades, technology improvements, operational changes and cost-saving initiatives.</p><p>• Support lifecycle planning and long-term asset strategy to maximize asset and portfolio value.</p><p><b>DOCUMENTATION & GOVERNANCE</b></p><p>• Maintain assets, contract, warranty and permit registers, together with key obligation and milestone trackers.</p><p>• Ensure proper governance, documentation and record-keeping throughout the asset lifecycle.</p><p><b>KEY PERFORMANCE INDICATORS</b></p><p>• Monitor energy generation and yield, plant availability and performance ratio against budget and contractual targets.</p><p>• Track revenue and collection performance and operating costs against approved budgets.</p><p>• Monitor O&M contractor performance against agreed SLAs and KPIs, including reduction in unplanned outages and recurring failures.</p><p>• Ensure timely resolution of defects, incidents and corrective actions and track delivery of asset optimization and cost-saving initiatives.</p><p><b>ROLE ACCOUNTABILITY</b></p><p>• The Asset Manager is accountable for ensuring assigned assets are operated safely, efficiently, compliantly and profitably, while protecting AEPCo’s contractual, financial and commercial interests and maximizing long-term portfolio value.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>QUALIFICATIONS & EXPERIENCE</b></p><p>• Bachelor’s degree in Engineering, Renewable Energy, Business, Finance or a related field; a relevant Master’s degree or professional certification is an advantage.</p><p>• Mid- to senior-level experience in asset management, O&M oversight or project management within renewable energy, ideally covering operating assets and commercial responsibilities.</p><p>• Strong understanding of renewable energy technology, O&M practices and the contractual framework of IPP or distributed energy projects.</p><p>• Working knowledge of project finance and experience working with Finance teams, lenders, investors, contractors and other stakeholders.</p><p>• Strong commercial, analytical and stakeholder management capabilities, with the ability to manage multiple assets and priorities.</p><p>• Fluency in English required; Arabic language skills are an advantage.</p><p>• Willingness to travel regularly to project sites as required.</p><p><b>KEY SKILLS & COMPETENCIES</b></p><p>• Strong organizational, analytical and commercial skills with a proactive, results-oriented approach.</p><p>• Excellent communication, stakeholder management, problem-solving and decision-making skills, with a high level of integrity, ownership and accountability for asset outcomes.</p></div>
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<strong>About Tabby:<br></strong><br><strong>Tabby </strong>is the GCC's leading shopping and payments platform, giving millions of people across Saudi Arabia and the UAE more control in the way they spend, save and earn. Headquartered in Riyadh, we've grown into one of the largest fintech companies to come out of the Arab world, working with +65,000 sellers, from global names like Apple, IKEA, Adidas and Shein to the region's leading retail groups.<br><br>We're now building a local team on the ground in Kuwait, with a renewed presence in the market coming soon. This is a rare chance to join us at the start of a local launch, shaping how we show up for Kuwaiti shoppers and sellers from day one, backed by the scale, technology and track record we've built across the region.<br><br>If you want to help us build something significant in Kuwait, backed by proven regional success, we want to hear from you.<br><strong>About the role:<br></strong>We are looking for a hands-on <strong>Senior Risk Manager</strong> to help build Tabby’s risk capabilities in Kuwait, with combined responsibility for enterprise and credit risk. As one of our first local hires, you will establish the governance, policies, risk appetite and reporting required for launch, while providing credit risk oversight as the portfolio grows. You will work closely with Kuwait leadership and Group Risk, as well as Product, Compliance, Finance and Operations, to ensure we scale responsibly and meet local regulatory expectations.<br> <br> Key Responsibilities<br><ul><li>Building and maintaining Tabby’s local risk management framework for Kuwait, covering enterprise and credit risk and aligning it with Group standards and applicable regulatory requirements.</li><li>Developing the local risk strategy, risk appetite statement, policies, limits, governance forums and management reporting required for launch and ongoing operations by aligning with Group standard and adapted to local requirements</li><li>Owning the enterprise risk process, including risk identification and assessment, the risk register, key risk indicators, emerging-risk reviews, residual risk positions and remediation tracking.</li><li>Providing independent risk challenges on new products, partnerships, customer journeys, operating models and other material business initiatives.</li><li>Leading local credit risk oversight across the customer lifecycle, including underwriting and eligibility rules, credit limits, affordability, collections outcomes and portfolio quality, focusing on local regulatory requirements.</li><li>Partnering with Group Risk and Product teams to calibrate credit strategies for Kuwait and assess model, policy and limit changes.</li><li>Establishing clear early-warning indicators, thresholds and reporting to support timely, data-informed risk decisions.</li><li>Preparing risk assessments, reporting and recommendations for local leadership, risk committees, the Board and regulators, as applicable.</li><li>Supporting licensing activities, regulatory submissions, examinations and information requests in partnership with Compliance, Legal and other control functions as well as acting as primary risk contact for Internal Audit</li><li>Coordinating risk input into business continuity, outsourcing and third-party risk, operational incidents and control assessments.</li><li>Promoting a practical risk culture and helping teams understand how risks should be identified, assessed, escalated and managed as well as ensuring material risks and control gaps are escalated and addressed at the right level.</li><li>Helping shape the future Kuwait risk organisation and supporting hiring as the business scales.</li></ul> <br> You should apply if<br><ul><li>You have strong risk management experience within banking, fintech, consumer lending, payments or another regulated financial-services environment.</li><li>You bring meaningful hands-on experience across both enterprise risk and credit risk, rather than exposure limited to governance or oversight.</li><li>You have built or materially improved risk frameworks, policies, risk appetite, governance structures, reporting and control processes.</li><li>You understand consumer credit risk across underwriting, credit policy, portfolio monitoring, collections performance and loss drivers..</li><li>You understand enterprise risk disciplines including risk and control assessments, KRIs, incident and issue management, operational resilience, third-party risk and emerging risks.</li><li>You understand the Kuwait regulatory environment; experience engaging with the Central Bank of Kuwait or another GCC financial-services regulator.</li><li>You can operate independently in a new-market environment and are comfortable building the essentials yourself before a wider team is in place.</li><li>You can balance strong governance with practical, proportionate execution and constructively challenge senior stakeholders when required.</li><li>You communicate complex risk topics clearly and can prepare decision-ready materials for leadership, governance forums and regulators.</li><li>You work effectively across Product, Data, Operations, Compliance, Finance, Legal and Internal Audit.</li><li>You hold a bachelor’s degree in Finance, Economics, Risk Management, Business, Mathematics or a related field; FRM, PRM, CFA or a comparable qualification is an advantage.</li><li>You are professionally fluent in English; Arabic is an advantage</li></ul> </div>
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<p><span><span>Lead the country-level Risk Management function, overseeing all risks classes. Build and lead a strong risk organization, ensuring compliance with applicable local risk regulations, Mashreq Group standards, and international best practices. Collaborate with senior management, MANCO, and Group Risk to support strategic objectives, while establishing effective governance frameworks and providing risk management support across business units. </span><span>The incumbent will also act as a focal point of coordination and liaison for Country-Level ESG related matters.</span></span></p><br><p><span><span><strong>Chief Risk Manager</strong></span></span></p><br><ul><li><p><span><span>Country Risk Manager Kuwait is responsible for coordination & management of governance of all risk classes for Mashreq Kuwait in coordination with HO Risk </span></span></p><br></li><li><p><span><span>The incumbent will be the focal point for managing day-to-day risk activities in collaboration with HO Risk. Establish the local Risk Management Committee (where applicable) and oversee its Charter, Terms of Reference, and meeting minutes.</span></span></p><br></li><li><p><span><span>Implementation of International Risk Management framework. Maintenance, reporting & monitoring of Level 3 Country Risk Appetite (where applicable).</span></span></p><br></li><li><p><span><span>Responsible for maintenance of Local risk management related policy & process notes, where applicable and handling of regulatory requirements.</span></span></p><br></li><li><p><span><span>Point person for supporting Business and support function coordination pertaining to Enterprise risk management and applicable regulatory frameworks. Supporting compliance with risk management related regulatory guidelines and BASEL requirements.</span></span></p><br></li><li><p><span><span>Country Operational Risk oversight role including responsibilities guidance and support to local team, RCSA design, sample testing and monitoring implementation, bridging between ORM- HO and Branch, escalation to HO ORM, trainings etc.</span></span></p><br></li><li><p><span><span>Oversee Branch credit bureau related review, support and follow up for issue resolutions.</span></span></p><br></li><li><p><span><span>Oversee Branch’s risk indicators implementation and support audit readiness. </span><span>Keep the Risk Committee(s)/ Designated Committee(s) and Senior Management apprised of the assumptions used in and potential shortcomings of the Bank risk models and analyses;</span></span></p><br></li><li><p><span><span>Ensure that, where applicable:</span></span></p><br></li></ul><p><span><span> i. Risk reporting to the Risk Committee(s) / Designated Committee(s) is carefully designed to convey bank-wide, individual portfolio and other risks in a concise and meaningful manner for designated areas in accordance with HO Risk guidelines/ policies. While reporting, must accurately communicate risk exposures and results of stress tests or scenario analyses. </span></span></p><br><p><span><span> ii. Material risk-related ad-hoc information that requires immediate decisions or reactions is promptly presented to Senior Management/ HO Risk and, as appropriate, the Risk Committee/ Designated Committee(s), the responsible officers and, where applicable, the Heads of Control Functions so that suitable measures and activities can be initiated at an early stage.</span></span></p><br><p><span><span><strong>Credit Administration</strong></span></span></p><br><ul><li><p><span><span>Monitor and analyse credit portfolio performance, including delinquency, loss rates, covenant compliance, collateral valuations, exception reporting, and the identification of early warning signals and adverse trends.</span></span></p><br></li><li><p><span><span>Provide credit administration and analytical support for credit policy formulation, product management, loss forecasting, portfolio reporting, and regulatory reporting requirements.</span></span></p><br></li><li><p><span><span>Administer approved credit facilities and related documentation, including issuance of offer letters, review of credit documentation, maintenance of records and registers, collateral documentation, and coordination of facility set-up and documentation processes.</span></span></p><br></li><li><p><span><span>Ensure compliance with credit policies, regulatory requirements, and internal procedures, including oversight of limit excesses and irregularities, maintenance of credit policies and procedures, and support for capital adequacy and stress testing activities.</span></span></p><br></li></ul><p><span><span><strong>Country-Level ESG Liaison</strong></span></span></p><br><ul><li><p><span><span>Act as country Focal point for ESG and climate risk matters, ensuring coordination with the central ESG team</span></span></p><br></li><li><p><span><span>Support local Implementation of ESG initiatives, awareness sessions, and data submissions in line with group ESG governance and regulatory requirements</span></span></p><br></li><li><p><span><span>Facilitate integration of ESG and climate risk considerations within the country’s risk management framework, climate risk regulations and reporting processes. </span></span></p><br></li></ul><p><span><span>Provide inputs on local ESG or sustainability-related developments, regulatory expectations, and emerging risks to the central ESG function.</span></span></p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
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<b>Overview</b><br><p>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?</p><br><p>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Customer Relationship Management</strong></p><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.</p><br><p>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.</p><br><p>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.</p><br><p><strong>Customer Success Leadership</strong></p><br><p>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.</p><br><p>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.</p><br><p>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.</p><br><p><strong>Technical Relevance</strong></p><br><p>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.</p><br><p>Proficiency in English.</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Basic Scope of Job:</b></p><p>Drive Managed Security Services (MSSP) sales, develop new business, manage key accounts, and grow recurring cybersecurity service revenue and profitability.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><p><br></p><p><b>1. Sales & Business Development:</b></p><ul><li>Identify, develop, and close new business opportunities for Managed Security Service Provider (MSSP) solutions.</li><li>Build and maintain a strong pipeline of qualified cybersecurity opportunities.</li><li>Conduct prospecting through customer visits, referrals, networking, events, tenders, and digital channels.</li><li>Achieve assigned monthly, quarterly, and annual revenue and gross-margin targets.</li><li>Manage the complete sales cycle from lead generation through contract signing and customer handover.</li><li>Drive recurring revenue and long-term managed security service contracts.</li></ul><p><br></p><p><b>2. MSSP Solutions & Services: </b>Promote and sell managed cybersecurity services, including:</p><ul><li>Managed SOC services.</li><li>24/7 security monitoring and incident detection.</li><li>SIEM services and log management.</li><li>Managed EDR/XDR services.</li><li>Managed firewall and network security.</li><li>Vulnerability management.</li><li>Threat intelligence and threat monitoring.</li><li>Incident response and security incident management.</li><li>Managed email and cloud security.</li><li>Security compliance and risk monitoring.</li><li>Security awareness and training services.</li><li>Managed backup and disaster recovery security services.</li><li>Security assessments and penetration testing.</li><li>Security consulting and professional services</li></ul><p><br></p><p><b>3. Customer Requirement & Solution Development:</b></p><ul><li>Meet customers to understand their cybersecurity challenges, risks, compliance requirements, and existing security infrastructure.</li><li>Identify gaps in the customer’s current security environment.</li><li>Work with presales engineers, SOC teams, security architects, and vendors to develop appropriate MSSP solutions.</li><li>Prepare service proposals, solution presentations, Statements of Work (SOWs), RFP/RFQ responses, and quotations.</li><li>Coordinate technical workshops, demonstrations, assessments, and proof-of-concept activities.</li></ul><p><br></p><p><b>4. Account Management:</b></p><ul><li>Establish relationships with CISOs, CIOs, IT Managers, Security Managers, Risk Managers, and Procurement teams.</li><li>Manage existing MSSP accounts and identify opportunities for renewals, upselling, and cross-selling.</li><li>Monitor customer satisfaction and coordinate with service delivery teams to address commercial or service-related issues.</li><li>Drive long-term managed-services contracts, contract renewals, and recurring revenue.</li><li>Maintain strong customer relationships throughout the service lifecycle.</li></ul><p><br></p><p><b>5. Commercial Responsibilities:</b></p><ul><li>Prepare and negotiate commercial proposals within approved pricing and margin guidelines.</li><li>Coordinate with cybersecurity vendors, technology partners, and distributors.</li><li>Negotiate contract terms, service scope, pricing, SLAs, and renewal conditions.</li><li>Track proposals, purchase orders, contracts, renewals, and payments.</li><li>Ensure MSSP opportunities meet required profitability and business objectives.</li></ul><p><br></p><p><b>6. Services Handover & Delivery Coordination:</b></p><ul><li>Coordinate the handover of won opportunities from Sales to SOC, Security Operations, Project Management, and Service Delivery teams.</li><li>Ensure the agreed scope, SLAs, service requirements, and customer expectations are clearly documented.</li><li>Participate in customer kick-off meetings where required.</li><li>Coordinate with service delivery teams to ensure customer expectations are met.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education & Qualification:</b></p><ul><li>Bachelor’s degree in Business Development, IT, Computer Science, Business, Cybersecurity or a related field. </li></ul><p><br></p><p><b>Education & Qualification:</b></p><ul><li>Minimum <b>5 years of relevant experience in the Kuwait market</b>. </li><li>Proven experience in MSSP, SOC, cybersecurity, managed services, or IT solution sales.</li></ul><p><br></p><p><b>Special Skills:</b></p><ul><li>Strong understanding of SIEM, SOC, EDR/XDR, MDR, vulnerability management, threat intelligence, and incident response.</li><li>Good understanding of recurring-revenue and managed-services business models.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills.</li><li>Ability to engage effectively with CISOs, CIOs, IT/security teams, procurement, and other senior stakeholders.</li></ul></div>
<p>مجموعة فريند سوليوشنز هي شركة نامية متخصصة في خدمات دعم الأعمال، والاستعانة بمصادر خارجية للعمليات التجارية (BPO)، والتوظيف عن بعد، وحلول مراكز الاتصال. نبحث عن محترف مُحفّز يركز على النتائج للانضمام إلى فريق المبيعات لدينا في الكويت.</p>