وظائف كشوف المرتبات - الجهراء الكويت

<p>Supervise Recruitment process and advise innovative methods of recruitment</p><p>and continuous process improvement.</p><p>Assist the BU’s by sourcing the most suitable resumes matching the job description</p><p>to ensure timely closure of the open positions.</p><p>To monitor HR KPIs with respect to recruitment on monthly basis and advise</p><p>management on deviations from time to time.</p><p>Plan and co-ordinate all Induction training and various other employee training</p><p>initiatives.</p><p> Responsible to implement and maintain HRIS in the company with accuracy in</p><p>data related to employees.</p><p>To assist Country Chair and SME HR Director and MCA Talent Leader in PMP</p><p>process for timely completion as per HO guidelines.</p><p>Assist Management in operating country for HR projects such as talent</p><p>identification and acquisition, Leadership review, HR policies and any other</p><p>project as per guidelines from HO.</p><p>Employment processes and record management at transactional level such as</p><p>employee creation in database, confirmation, separation, employee time and</p><p>absence etc.</p><p>SME - Local HR's and Talent Acquisition Team</p><p>Country Chair</p><p>Finance Lead</p><p>Product Line Managers</p><p>PRO</p><p>Timely submissions of all regional reports with data accuracy.</p><p>Coordinate with Local and Regional Management to identify training and</p><p>HR Lead - Job Description</p><p>Page 2 of 2</p><p>development needs for employees and organise local training initiatives to</p><p>bridge gaps, if any, in co-ordination with Country Chair and SME HR</p><p>Director and MCA Talent Leaderwithin budget guidelines.</p><p>Ensure 100% compliance with respect to entire HR function.</p><p> Manage and address all employee grievances within the country.</p><p>Increase retention percentage within the entity.</p><p>Accurate and timely management towards processing payroll.</p><p> Ensure complete compliance towards government regulations including</p><p>employee labor law, Health, Safety and Environment (HSE).</p><p>Periodic implementation of employee engagement activities which are in line</p><p>achieve financial and business objectives.</p><p>Advise on HR regulations within the entity on decisions relating to employment</p><p>of staff.</p><p><strong>Desired Candidate Profile</strong></p><p>Graduate in any discipline, Prefer MBA in HR </p><p>Minimum 5 to 7 years of experience in core HR activities in any industry. </p><br><p>Technical Knowledge:</p><br><p>HR Generalist Hands on experience in various HR processes such as recruitment, employee training and development and MIS generation. </p><p>Knowledge on HRIS will be preferred. </p><p>Excellent interpersonal skills </p><p>Good leadership abilities and skills. </p><p>Team Management. </p><p>Should have a pleasing personality. </p><p>Good communication and presentation skills. </p><p>Good knowledge in basic computer skills (includes MS Office). </p>

<p><span ><b>Job Summary</b></span></p><p><span ><br></span></p><p><span > The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support &amp; Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab &amp; Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software &amp; Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment &amp; Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User &amp; System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network &amp; Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology &amp; Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).