وظائف الخليج

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Right now, we’re expanding our talent bench — a pool of skilled Technical Support Consultants who want to grow with us and be the first in line when new projects open.<br> If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.<br> What you will do: Deliver outstanding customer support via calls, chats and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists, What you need to succeed in this role: Strong English skills (C1 for both spoken and written); At least 1 year of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits: Provide services during flexible hours; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert &amp; Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p>1. Technical enablement &amp; expertise</p><p>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users. Provide technical guidance and support to community members on solution design, architecture, and troubleshooting. Support business users in translating their needs into scalable and robust technical solutions. Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense. Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards. Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content. Continuously identify and introduce new technologies and approaches that can scale across the company. Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</p><p>2. Community building, change &amp; adoption</p><p>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community. Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups. Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources. Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners. Collect user feedback and translate it into actionable improvements for tools, processes, and training. Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement. Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</p><p>3. Collaboration between business, IT &amp; AI</p><p>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users. Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</p><p>You ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier. You ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success. You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats. You ll have the freedom to explore new tools and propose our citizen development tech stack. Your work can directly impact thousands of employees worldwide. Environment that values initiative, experimentation, and scalability. You ll have room to grow, shape your role, and bring your own ideas to life. Opportunities for acquiring new, role-related certifications. Hybrid/remote flexibility with occasional global travel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat). Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for computer numerical control (CNC) machining operations</p><p>Responsible for basic programming of CNC operations</p><p>Conventional machining</p><p>Experience with computer-aided design (CAD) and computer-aided manufacturing/manipulation (CAM) (SurfCAM) is a major asset</p><p>Experience in repair and overhaul or tool shop is a major asset</p><p>Must follow manufacturer instructions to repair aircraft engine components involving dimensional constraints using conventional or CNC machines</p><p>Perform routine machine maintenance</p><p>Transport parts, components, or modules from one workstation or center to another, as needed</p><p>Work on call to clean, inspect, and repair parts, as needed</p><p>Work temporarily in another category, as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>EXPERIENCE REQUIRED 4+ IN AERO</li><li>Professional studies diploma CEP, DEPC or professional specialization certificate (ASP) in machining or equivalent</li><li>Ability to read and understand instructions in English</li><li>Responsibility for quality and results</li><li>Demonstration of autonomy and resourcefulness</li><li>Disposition for a strong sense of innovation.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>AUTOSAR Audio Stack Engineer</b><br><br>Main duties : - Improve the AUTOSAR architecture (classic and adaptative AUTOSAR) - Improve the in-vehicle audio user experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma : Engineer, PhD</li><li>Option : Electronics, Embedded systems</li><li>Required experience: seniors</li><li>Languages : Fluid communication in English.</li><li>Software skills : AUTOSAR Classic, AUTOSAR, Adaptative, Audio stack in AUTOSAR, Unix-like, RTOS, Android Operating System, QNX Operating System, CANoe, Wireshark, DLT Viewer, API, HAL</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Mission</strong></p><p>Within the framework of strengthening our HR team, we are looking for a motivated young graduate to support activities related to payroll and personnel administration. Supervised by an experienced HR manager, you will gradually participate in the following missions:</p><p><strong>In case of hiring collaborators:</strong></p><ul><li>Create collaborators in the payroll system (Teams RH)</li><li>Carry out DPAE (Declaration of hiring)</li><li>Transmit contractual remuneration elements to the payroll department (RIB, contract)</li><li>Parameterize allowances in the dedicated portal</li><li><strong>Personnel Administration</strong></li><li>Update personnel data in the payroll system: remuneration, qualifications, employment, family situation,</li><li>Record personnel movements (CDI, CDD, CDIC, Interns)</li><li>Verify the compliance of mission and placement orders</li><li>Populate and update collaborators' dematerialized files</li><li><strong>Employee Payroll:</strong></li><li>Extract, verify, value, and process overtime for payroll</li><li>Enter non-automatically managed absences (sick leave, maternity leave, paternity leave, etc.) as they occur in the payroll system and collect supporting documents</li><li>Perform monthly reconciliation of leave between the time entry portal and the absence portal</li><li>Control the completeness of allowances and expenses in the time entry portal (according to Group schedule) in compliance with ODMs/ODDs and company agreements</li><li>Monthly control of teleworking allowances</li><li>Enter variable elements into the payroll system in accordance with Group forms transmitted by HR Managers (variable remuneration, increases, and various bonuses)</li><li>Transmit monthly summary statements of allowances and expenses from the time entry portal, completing them with manually entered elements in the SI Payroll (pre-payroll stage)</li><li>Process advance and installment payment requests</li><li>Process monthly payroll anomalies</li><li>Be the contact person for employees for any payroll-related questions</li></ul><p><strong>In case of employee departure:</strong></p><ul><li>Enter employee departure in the payroll system (reason and date of departure)</li><li>Prepare the STC (Certificate of Termination) with the latest payroll elements</li><li>Enter the latest variable elements into the payroll system, based on the validated STC form</li><li>Transmit the STC form to the payroll CSP (Central Service Provider)</li><li>Transmit the documents related to the final settlement, issued by the CSP payroll, to the employee</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Training:</strong> Holder of a Bac+3 or Bac+5 specializing in Human Resources Management or equivalent.</li><li><strong>Experience:</strong> Junior profile accepted. Practical experience in payroll or administrative personnel management (through an end-of-studies internship or work-study program) is highly desirable and will be a major asset.</li><li><strong>Key Skills:</strong> Mastery of the fundamentals of administrative personnel management and initial understanding of payroll processes.</li><li><strong>Languages:</strong> Perfect command of the French language.</li><li><strong>Professional Aptitudes:</strong> Organizational skills, Teamwork, Rigor and taste for numbers, Discretion and confidentiality, Relational skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are recruiting a Recruitment Officer dedicated to the fields of engineering and industry. In this role, you will be responsible for: Drafting and publishing job advertisements. Conducting sourcing activities and telephone pre-selections. Writing interview reports. Feeding defined talent pools for recurring offers. Updating the ATS and tracking its indicators.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Training:</b> Diploma from a Bac+3 to Bac+5 in Human Resources or Management.</p><p><b>Experience:</b> You have a successful first experience in international recruitment.</p><p><b>Languages:</b> Perfect command of French and English.</p><p><b>Tools:</b> Proficient with digital tools.</p><p>You enjoy working in a team and being challenged. You are proactive with excellent interpersonal skills and have developed a curiosity for engineering professions. You are a tenacious, organized person with a desire to succeed in complex and strategic recruitments for our Group. You are results-oriented and recognized for your closing skills, so do not hesitate to send us your CV!</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Participate in the administrative management of employees (contracts, amendments, certificates, employee files, etc.). Ensure the updating and monitoring of HR databases. Contribute to the preparation and archiving of administrative documents. Participate in the monitoring of absences, leaves, and staff movements. Support for HR Activities Participate in the preparation of HR reports and dashboards. Contribute to the analysis of HR indicators. Assist in coordinating recruitment and onboarding activities for new employees. Participate in organizing HR events and employee engagement initiatives. HR Projects Contribute to various projects related to employee experience, HR communication, or talent development. Conduct research and benchmarks on HR best practices. Participate in the continuous improvement of HR processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Student in Master's degree in Human Resources, Management, Work Psychology, or equivalent field. Strong interest in Human Resources and talent management. Proficiency in office tools (Excel, PowerPoint, Word). Good written and oral communication skills in French; English is an asset. Rigor, organization, and confidentiality. Team spirit, curiosity, and proactivity.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Write and revise instruction guides for the assembly or manufacturing of aeronautical components. Interpret, verify, and approve engineering plans and documents. Develop assembly and manufacturing strategies, as well as the necessary tools, taking into account geometric tolerances. Collaborate closely with the Engineering, Logistics, Quality, and Production teams to harmonize changes and resolve production issues. Participate in process optimization and technology monitoring. Update Methods documentation, analyze needs via SAP, and propose areas for improvement. Ensure the ergonomics, safety, and efficiency of work methods.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Profile</h2><p><font dir="auto" ><font dir="auto" >College or university degree in mechanical engineering, avionics, electrical engineering, industrial engineering, electromechanical engineering, aerospace manufacturing, or a related field. At least four years of experience in the aerospace industry. Ability to read technical drawings and visualize in 3D. Proficiency in computer tools (MS Office, Catia, AutoCAD, Enovia, SAP). Team spirit, perseverance, sound judgment, and analytical skills. Bilingualism (French/English) (intermediate level required). Experience in an industrial or aerospace environment is an asset.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Within the framework of an automotive activity, several evolutions of ADAS function integration and mechatronic components are to be coordinated and managed to ensure proper integration into vehicles with the automotive manufacturer. In this context, we are looking for Project Managers. The main activities to be carried out are as follows: Ensure a good interface with the client. Ensure the performance objectives of the program (quality, cost, profitability, delivery, deadlines) in the management of complex projects. Ensure program coordination to achieve project launches in compliance with client expectations. Verify and validate activities to meet milestones, and resolve problems. Be the main client interface for their program project. Manage communication with clients on project progress: monitoring, project progress reports, client relationship management, communication, crisis management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should have positive energy at work and a strong taste for teamwork. Be proactive and present for colleagues when needed. Experience in managing client/supplier or client/service provider relationships would be a plus. Experience in the automotive industry, if possible on ADAS systems, is a plus. Experience in piloting or managing software teams is a plus. Knowledge of ADAS functions, ECUs would be a plus. Ability and aptitude to manage projects, be organized. Good synthesis, planning, organization, and initiative skills. You are rigorous and methodical (contractual management), autonomous, you enjoy teamwork and have a results-oriented culture. The position is in an international environment, fluency in French (MANDATORY) and English (MANDATORY) written and spoken is necessary.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of our Data &amp; Analytics activities, we support our clients, particularly in the banking and financial sector, in their data transformation programs and the modernization of their analytical platforms.</font></font></p><p><font dir="auto" ><font dir="auto" >We are looking for a Senior Data Consultant to play a key role in the migration of existing SAS 9 processes, data validation and reconciliation, as well as the adaptation of flows and applications to the new target environment.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum 3-5 years of experience in a similar role as a Data Scientist or Engineer.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of SAS development and good knowledge of SAS 9.x and SAS Viya environments.</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of version control tools (Git)</font></font></li><li><font dir="auto" ><font dir="auto" >Basic knowledge of Linux environments</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of SQL and data manipulation and validation techniques.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience or knowledge of Python is a plus.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience or an interest in prompt engineering is a plus.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to operate in a dynamic and demanding environment, in Agile/IT mode.</font></font></li><li><font dir="auto" ><font dir="auto" >Autonomy, initiative, and a solution-oriented approach.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills and team spirit.</font></font></li><li><font dir="auto" ><font dir="auto" >Fluent French and professional English (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Prior experience in the banking, insurance or corporate finance sector is highly valued.</font></font></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both English and French languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking to hire a dedicated, organized, and efficient Business Operations Associate to join our team in this role, you will work closely to coordinate and complete position tasks as the following:</p><p>2.1 Order Management and Operational Execution Support order intake and order follow-up activities according to defined local procedures and implemented ERP system. Assist with day-to-day transaction processing from order creation until invoicing. Support order release and credit notes requests. Carry out assigned recurring operational tasks accurately and on time</p><p>2.2 Operational Follow-Up and Escalation Monitor pending, blocked, delayed, or back-order cases within the assigned scope. Follow up missing information or open operational actions with the relevant stakeholders. Escalate exceptions, deviations, or recurring issues to the Operations Manager in a timely manner.</p><p>2.3 Documentation, Filing, and Data Maintenance Maintain proper documentation, filing, and archiving of operational records to ensure traceability. Update basic operational data, trackers, and follow-up files accurately. Ensure supporting documents are complete and available before or after execution, as applicable.</p><p>2.4 Day-to-Day Stakeholder Coordination Coordinate on routine execution matters with the relevant internal stakeholders such as Sales, Logistics, Finance, Customer Service, or other involved functions. Provide basic status follow-up on open actions within the assigned scope. Refer non-routine or sensitive matters to the Operations Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Structured and disciplined way of working</li><li>Strong attention to detail and sense of responsibility</li><li>Good organization and follow-up skills</li><li>Ability to handle routine and repetitive tasks accurately</li><li>Good communication skills</li><li>Good command of English and French</li><li>Good command of Excel and common business tools is a plus.</li></ul><p>Come join a creative team, apply now!</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Creative Project Coordinator Location : Tunis, Tunisia Overview of Role: The Creative Project Coordinator supports the planning, coordination, and execution of creative projects across multiple teams and stakeholders. This role manages workflows, timelines, communications, and digital assets to ensure projects move efficiently from intake to final delivery.</p><p>Primary responsibilities</p><ul><li>Manage Jira tickets and creative requests from intake through final delivery</li><li>Review incoming requests and ensure briefs, assets, and requirements are complete and clearly defined</li><li>Coordinate timelines, priorities, resources, and cross-functional workflows</li><li>Assign tasks and follow up on project progress, blockers, and approvals</li><li>Support project kickoffs and maintain alignment between stakeholders and creative teams</li><li>Maintain project documentation, schedules, and status updates</li><li>Organize and maintain digital assets within the DAM system, including metadata, tagging, taxonomy, and file organization.</li><li>Coordinate retouching workflows with internal teams and external freelancers</li><li>Ensure final assets are delivered and uploaded properly</li><li>Help improve workflow efficiency and identify operational bottlenecks</li><li>Serve as a central point of communication across creative and marketing/merchandising teams</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience in project coordination, traffic coordination, or creative operations</li><li>Strong experience with Jira or similar project management tools</li><li>Excellent organizational, communication, and follow-up skills</li><li>Ability to manage multiple projects and shifting priorities in a fast-paced environment</li><li>Strong attention to detail and problem-solving abilities</li><li>Experience with DAM systems and asset management is a plus</li><li>Fluent English, written and spoken</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that we bring the energy - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you. Ready to make an impact? Why this role matters As a Communications and Event Coordinator, you will play an important role in driving internal engagement, strengthening our brand presence, and ensuring the successful execution of events and site activities across Tunisia. This role is key to supporting our operations in a complex and evolving environment, helping to manage communication effectively while protecting and enhancing our reputation. You will be at the heart of how we connect with our people, partners and communities, contributing to building trust externally, pride internally, and momentum across our growing footprint in Tunisia. This is a role for someone who wants to combine communication, event management, and stakeholder coordination with purpose, learn in a fast-moving international business, and build experience in one of the world s most relevant industries. What you ll be doing In this role, you will: Support the Country Manager in stakeholder management Drive internal engagement initiatives (town halls, newsletters, employee activities) Execute local communications, branding, and stakeholder engagement actions Plan and deliver key events (inaugurations, site visits, job fairs, conferences) Maintain stakeholder mapping and support proactive reputation-building efforts Contribute to crisis and issue management in coordination with Corporate Communications Provide communications support to site teams, including internal messaging and issue handling Ensure strong alignment and consistency between internal and external communications Work closely and align with the Global Communications and Government Affairs team What you ll gain Professional growth through ownership, exposure, and meaningful contribution from day one Hands-on experience in a role where the challenge is energising, fast-moving, meaningful, and built on learning through doing Exposure to senior leadership and strategic communication topics in an international environment The opportunity to shape how a growing organisation engages internally and positions itself externally in Tunisia You will be part of the Global Communications team that drives strategic communications in Scatec s markets across five continents What you ll bring 2 4 years of experience in communications, stakeholder engagement, events or related fields Experience in a PR agency, communications consultancy or in-house corporate communications role Strong written and verbal communication skills with the ability to adapt messaging to different audiences Proven ability to coordinate projects and execute with attention to detail in fast-paced environments A collaborative, proactive and solution-oriented mindset with strong interpersonal skills Fluent in Arabic, English and French (spoken and written) What it s like to work at Scatec At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy. If you are motivated by working close to people, shaping meaningful engagement, and contributing to projects that have real impact on communities and sustainable development, this could be a strong next step in your career. What we offer At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams. Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. We review applications on an ongoing basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in communications, stakeholder engagement, events or related fields Experience in a PR agency, communications consultancy or in-house corporate communications role Strong written and verbal communication skills with the ability to adapt messaging to different audiences Proven ability to coordinate projects and execute with attention to detail in fast-paced environments A collaborative, proactive and solution-oriented mindset with strong interpersonal skills Fluent in Arabic, English and French (spoken and written)</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></span></p><br><br><br><p><span>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</span></p><br><br> Contexte <br><p><span>Au sein de la Direction des Projets Urbains, le département Production France et International constitue le bureau d’études des infrastructures Urbaines de SYSTRA.</span></p><br><br><br><p><span>Le département Production France et international (PFI) regroupe les corps d’état techniques et architecturaux en charge des études des infrastructures réalisées par SYSTRA. Ces études sont réalisées sur les projets français et internationaux. Les équipes interviennent dans les phases de conception, de supervision de travaux et de suivi de la mise en service des installations.</span></p><br><br> Missions/Responsabilités <br><p><span>Dans le cadre d’un accroissement d’activité, le département Production France et international recherche un Chargé d’études géotechniques et Soutènements, qui interviendra sous la responsabilité du responsable du pôle Géotechnique et Soutènements.</span></p><br><br><br><p><span>Le chargé d’études aura les missions suivantes :</span></p><br><br><ul><li><span>Élaborer des études géotechniques : cahier des charges de campagnes géotechniques, synthèse des données et élaboration de maquettes géotechniques, missions variées, etc.&nbsp;;</span></li><li><span>Concevoir et dimensionner des murs de soutènements, des fondations superficielles et profondes ainsi que des ouvrages souterrains&nbsp;;</span></li><li><span>Rédiger des rapports de synthèses géotechniques, des notices techniques et des notes de calcul d’ouvrages géotechniques&nbsp;;</span></li><li><span>Assurer le contrôle et la validation des livrables ;</span></li><li><span>Vérifier des études d’exécution des entreprises (synthèses géotechniques, notes de calcul, plans)&nbsp;;</span></li><li><span>Analyser les besoins techniques des projets, les coordonner et les optimiser afin de fournir les prestations nécessaires à la production d’offres et à la réalisation des contrats ;</span></li><li><span>Intégrer les interfaces avec les autres métiers du projet (tracé, voie, hydraulique, ouvrages génie civil, etc.) et collaborer de façon transverse avec les différents pôles de compétences afin d’assurer la cohérence et la qualité globale des études ;</span></li><li><span>Organiser le suivi et le contrôle des prestations relevant des spécialités de son équipe et garantir leur conformité (notamment accompagnement des projeteurs dans l’élaboration des plans et des dossiers graphiques) ;</span></li><li><span>Mettre en œuvre les processus du système de management de la qualité ;</span></li><li><span>Assurer le pilotage financier des études ;</span></li><li><span>Assister les chefs de projets dans l’optimisation des prestations techniques ;</span></li><li><span>Participer aux réponses aux appels d’offres ainsi qu’aux actions de recherche et développement dans le cadre de projets d’innovation.</span></li></ul> Profil/Compétences <br><p><span>EXPERIENCE :&nbsp;</span></p><br><br><ul><li><span>5 ans minimum dans le domaine de la géotechnie&nbsp;</span></li><li><span>Expérience obligatoire sur des projets français (essais pressiométriques, etc...)</span></li></ul><p><span>COMPETENCES TECHNIQUES :&nbsp;</span></p><br><br><ul><li><span>Solides compétences en géotechnique et normes associées</span></li><li><span>Maîtrise des logiciels de calcul géotechnique (KRéa, Rido, Talren, Plaxis, Foxta, Openground, GDM, etc.)</span></li><li><span>Connaisses des logiciels AUTOCAD et REVIT est un plus</span></li><li><span>Français&nbsp;: courant (écrit et oral)</span></li><li><span>Anglais technique souhaité</span></li></ul><br><p><span>QUALITES PERSONNELLES :&nbsp;</span></p><br><br><ul><li><span>Esprit d'équipe et bon relationnel</span></li><li><span>Organisation</span></li><li><span>Autonomie</span></li><li><span>Rigueur</span></li><li><span>Esprit d’analyse et de synthèse</span></li><li><span>Créativité</span></li><li><span>Capacité rédactionnelle et bonne expression orale</span></li></ul> <br><p><span><em><span>SYSTRA est une entreprise handi-accueillante.</span></em></span></p><br><br> Remote <p>No</p><br><br> <br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;Creative Project Coordinator</strong></span> <br> <span><strong>Location</strong>: <strong>Tunis, Tunisia</strong></span> <br> <p><span><strong><u>Overview of Role:</u></strong></span></p><br> <p><span>The Creative Project Coordinator supports the planning, coordination, and execution of creative projects across multiple teams and stakeholders. This role manages workflows, timelines, communications, and digital assets to ensure projects move efficiently from intake to final delivery.</span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Manage Jira tickets and creative requests from intake through final delivery&nbsp;</span></li> <li><span>Review incoming requests and ensure briefs, assets, and requirements are complete and clearly defined&nbsp;</span></li> <li><span>Coordinate timelines, priorities, resources, and cross-functional workflows&nbsp;</span></li> <li><span>Assign tasks and follow up on project progress, blockers, and approvals&nbsp;</span></li> <li><span>Support project kickoffs and maintain alignment between stakeholders and creative teams&nbsp;</span></li> <li><span>Maintain project documentation, schedules, and status updates&nbsp;</span></li> <li><span>Organize and maintain digital assets within the DAM system, including metadata, tagging, taxonomy, and file organization.</span></li> <li><span>Coordinate retouching workflows with internal teams and external freelancers&nbsp;</span></li> <li><span>Ensure final assets are delivered and uploaded properly&nbsp;</span></li> <li><span>Help improve workflow efficiency and identify operational bottlenecks&nbsp;</span></li> <li><span>Serve as a central point of communication across creative and marketing/merchandising teams&nbsp;</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>3+ years of experience in project coordination, traffic coordination, or creative operations&nbsp;</span></li> <li><span>Strong experience with Jira or similar project management tools&nbsp;</span></li> <li><span>Excellent organizational, communication, and follow-up skills&nbsp;</span></li> <li><span>Ability to manage multiple projects and shifting priorities in a fast-paced environment&nbsp;</span></li> <li><span>Strong attention to detail and problem-solving abilities&nbsp;</span></li> <li><span>Experience with DAM systems and asset management is a plus&nbsp;</span></li> <li><span>Fluent English, written and spoken&nbsp;</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-JB1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Tunisia (TN)&nbsp;<br> <b>City</b>:&nbsp;Bizerte<br> <b>Worksite / Location</b>:&nbsp;Bizerte&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;CEO_Human Resources&nbsp;<br> <b>Job Discipline</b>:&nbsp;General Operations&nbsp;<br> <b>Job Family</b>:&nbsp;Operational HR</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;HR Operations Manager in our plant in [[location]].&nbsp;</p><br> <p>The HR Manager is responsible for managing all human resources activities, ensuring effective workforce planning, employee relations, recruitment, training, and compliance with company policies and labor laws.</p><br><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>ESS Manager:</b></p><p><b>Basic Scope of Job</b></p><p>We are looking for an experienced and results-oriented Enterprise Support System (ESS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end ESS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment.</p><p><br></p><p><b>Principal Duties And Responsibilities</b></p><ul><li>Responsible for managing Telecom ESS application ecosystem including Inhouse Java developed Front-end Channels, web portal, Eshop, CRM, Radius, and Cloud platforms.</li><li>Own and manage end-to-end operations of Telecom ESS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Automation 1st Mindset to remove manual work.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all ESS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul><p><b>Education &amp; Qualification</b></p><ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom ESS environments (CRM , Sales Channel , Middleware etc).</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.</li><li>ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul><p><br></p><p><b>Special Skills</b></p><ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role </li></ul><p><br></p><p><b>VAS &amp; BSS Manager:</b></p><p><b>Basic Scope of Job</b></p><p>We are looking for an experienced and results-oriented Business Support System (VAS &amp;BSS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end VAS &amp;BSS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment</p><p><br></p><p><b>Principal Duties And Responsibilities</b></p><ul><li>Responsible for managing Telecom BSS/VAS application ecosystem including Charging, Billing, Mediation, Provisioning, Interconnect, Middleware, and VAS platforms.</li><li>Own and manage end-to-end operations of Telecom BSS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all BSS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Plan and manage operational budgets, resource allocation, and cost optimization activities.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul><p><br></p><p><b>Education &amp; Qualification</b></p><ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom BSS/OSS environments including Charging, Billing, Mediation, Middleware, Interconnect, and related systems.</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul><p><br></p><p><b>Special Skills</b></p><ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul><p><br></p><p><b>Experience</b></p><ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>ERP Support Specialist:</b></p><p><b>Basic Scope of Job</b></p><ul><li>Techno Functional Oracle E-Business Suite (EBS) and Oracle Hyperion Expert in HRMS, SCM, Planning, budgeting &amp;Financial for Telecom Operator.</li><li>Providing Technical Support for Oracle HRMS, SCM &amp; Financials business users as and when required.</li><li>Participate in the evaluation of ERP and collaboration systems performance in order to ensure continuing relevance of enterprise solutions provided.</li><li>Monitor the performance of installed ERP and collaboration systems to ensure efficient workflow of Customer operations.</li><li>Participate &amp; help technical team in the deployment of patches and upgrades to ERP and collaboration systems.</li><li>Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, ERP and Collaboration Systems.</li><li>Support Finance users in budget upload &amp; smooth &amp; timely month end/year end closing.</li><li>Analysis and Development of the Ad hoc queries required by business users.</li><li>Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures.</li><li>Develops operational solutions by defining, studying and screening alternative solutions; determining impact on total system.</li><li>Anticipates operational problems by studying operating targets, modes of operation, unit limitations; monitoring unit performance.</li><li>Improves operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinion to unit design and modification teams.</li><li>Maintains safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.</li><li>Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.</li><li>Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li> Independent problem solver, self-driven and possess great tact</li><li>Pleasant personality, excellent communications and presentation skills</li><li>Enjoys new challenges and interest in technologies and services</li><li>Strong knowledge and UNIX, Linux use for administration and shell scripting.</li><li>Strong knowledge Oracle EBS and Database.</li></ul><p>Good knowledge in IP Network, TCP/IP protocol and related troubleshooting tools etc.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>