وظائف البيع بالتجزئة في الكويت
٣٥٨ وظائف شاغرة
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<p>We are seeking a Sales Executive for our Aftermarket & OES Auto Spare Parts division. This role is essential for driving sales and expanding the company's presence in the automotive market of Kuwait. As a Sales Executive, you will manage outdoor sales activities, promote genuine and aftermarket auto spare parts, and develop relationships with clients. Your efforts will directly influence our growth and customer satisfaction, making this an exciting opportunity for motivated individuals.</p><ol><li><b>Responsibilities: </b>Handle outdoor sales of automotive spare parts, including genuine and aftermarket products, ensuring customer needs are met effectively.</li><li>Identify and develop new business opportunities within the Kuwait automotive market, driving sales growth through strategic outreach.</li><li>Manage daily orders from local customers, including small retail shops and cooperatives, ensuring timely fulfillment.</li><li>Promote and sell aftermarket and OES spare parts to wholesale shops, automotive retailers, and trade customers.</li><li>Conduct regular client visits to maintain relationships and assess needs, providing effective solutions.</li><li>Collaborate with the marketing team to develop promotional strategies that communicate our product offerings.</li><li>Prepare and deliver sales presentations to potential clients, showcasing our products and aligning with their requirements.</li><li>Negotiate contracts and pricing with clients, ensuring compliance with company policies.</li><li>Monitor sales performance metrics and provide updates to management, identifying areas for improvement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Demonstrated sales ability with a proven track record in the automotive spare parts industry.</li><li>Strong communication and interpersonal skills for building client relationships.</li><li>Ability to identify market trends and customer preferences for strategic sales initiatives.</li><li>Proficiency in CRM software and sales analytics tools for managing customer interactions.</li><li>Effective negotiation skills to secure advantageous terms and foster partnerships.</li><li>Self-motivated with the ability to work independently and collaboratively.</li><li>Adaptability to changing market dynamics and a commitment to ongoing professional development.</li></ul></div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<p><b>Customer Engagement:</b> Welcomed an average of 200+ customers daily, actively listening to needs and recommending products to increase sales. </p><p><b>Conflict Resolution:</b> De-escalated escalated complaints with empathy, achieving a 98% issue-resolution rate on the first contact. </p><p><b>Sales & Cross-Selling:</b> Promoted daily deals and loyalty programs, consistently exceeding store up-sell targets by 15%. </p><p><b>Operations & Inventory:</b> Maintained an organized sales floor and stocked shelves, assisting with routine inventory audits and managing 1,000+ SKUs.</p><p><b>Point of Sale (POS):</b> Processed cash and card transactions with 100% accuracy, maintaining balanced registers at the end of every shift. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Core Customer Service Skills</p><ul><li><b>Conflict Resolution & De-escalation:</b> Proven ability to listen to customer complaints, remain patient under pressure, and resolve issues or escalate smoothly to a supervisor.</li><li><b>Active Listening & Empathy:</b> Skill in reading verbal cues, understanding customer frustrations, and personalizing the shopping experience.</li><li><b>Interpersonal Communication:</b> Capability to communicate clearly, build brand loyalty, and ensure customers feel heard and valued.</li></ul><p><br></p><p>Sales & Product Expertise</p><ul><li><b>Upselling & Cross-selling:</b> Assessing customer needs and recommending complementary products to increase store revenue.</li><li><b>Deep Product Knowledge:</b> Quickly learning features, benefits, and pricing to advise customers on making purchasing decisions.</li><li><b>Customer Relationship Building:</b> Fostering long-term engagement and ensuring high customer satisfaction rates.</li></ul><p><br></p><p>Technical & Operational Skills</p><ul><li><b>Point of Sale (POS) Proficiency:</b> Accurate cash handling, processing payments, returns, and exchanges.</li><li><b>Inventory & Stock Management:</b> Assisting with product stocking, organizing floor operations, and fulfilling customer orders.</li><li><b>Basic Math Skills:</b> Essential for calculating discounts, managing cash registers, and balancing drawers accurately.</li></ul><p><br></p><p>Soft Skills for the Retail Floor</p><ul><li><b>Multitasking & Time Management:</b> Ability to manage multiple customer queries, emails, or phone calls while maintaining prompt turnaround times in a fast-paced environment.</li><li><b>Adaptability & Teamwork:</b> Collaborating with colleagues across different store departments (like operations or stock) and adapting to seasonal rushes.</li><li><b>Attention to Detail:</b> Accuracy in updating digital customer accounts, processing returns, and displaying products.</li></ul><p><br></p></div>
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<p>The Operations Executive is responsible for coordinating the day-to-day operational activities of Nail Station Salon to ensure smooth, efficient, and high-quality service delivery across all branches. The role acts as the central point of coordination between salon operations, management, HR, procurement, finance, and external suppliers, ensuring operational standards, compliance, inventory availability, staff scheduling, and customer satisfaction are consistently maintained.</p><p><br></p><p>The Operations Executive proactively monitors salon performance, resolves operational issues, implements company procedures, and supports continuous business improvement while maintaining Nail Station's brand standards and exceptional customer experience.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><b><span></span></b></p><p><b>Operations Coordination</b></p><ul><li>Coordinate daily salon operations to ensure uninterrupted business activities.</li><li>Monitor branch performance and ensure operational standards are consistently implemented.</li><li>Support the Operations Manager in executing operational strategies and business objectives.</li><li>Conduct regular branch visits to assess cleanliness, service standards, equipment condition, and compliance.</li><li>Ensure all operational procedures and company policies are followed by salon teams.</li><li>Identify operational inefficiencies and recommend practical improvements.</li></ul><p><b>Branch Support</b></p><ul><li>Act as the primary liaison between salon branches and Head Office departments.</li><li>Coordinate maintenance requests and ensure timely resolution of facility issues.</li><li>Monitor operational challenges and escalate critical concerns when necessary.</li><li>Support branch teams in resolving day-to-day operational matters efficiently.</li></ul><p><b>Staff Coordination</b></p><ul><li>Coordinate staff schedules in collaboration with branch supervisors and management.</li><li>Monitor attendance, punctuality, leave coordination, and manpower requirements.</li><li>Assist with onboarding new employees by coordinating uniforms, workstation readiness, and operational orientation.</li><li>Support employee engagement initiatives and ensure staff receive necessary operational updates.</li><li>Coordinate temporary staff allocation between branches based on business requirements.</li></ul><p><b>Inventory & Procurement</b></p><ul><li>Monitor salon inventory levels to ensure uninterrupted operations.</li><li>Coordinate with Procurement for timely ordering and replenishment of salon products, retail items, consumables, and equipment.</li><li>Track stock movement and assist in reducing wastage through effective inventory control.</li><li>Coordinate stock transfers between branches when required.</li><li>Verify inventory reports and assist in regular stock counts.</li></ul><p><b>Vendor & Facility Management</b></p><ul><li>Coordinate with external suppliers and service providers regarding maintenance, repairs, equipment servicing, and operational requirements.</li><li>Monitor vendor performance and ensure services are delivered according to agreed standards.</li><li>Follow up on pending maintenance issues until completion.</li></ul><p><b>Quality Assurance</b></p><ul><li>Monitor customer service standards across all branches.</li><li>Conduct operational audits to ensure compliance with company SOPs.</li><li>Support implementation of quality improvement initiatives.</li><li>Ensure salon presentation, hygiene, and safety standards meet company expectations.</li><li>Follow up on customer complaints and coordinate corrective actions with branch management.</li></ul><p><b>Reporting & Documentation</b></p><ul><li>Prepare operational reports, branch performance summaries, and activity updates.</li><li>Maintain accurate operational records, maintenance logs, inventory reports, and branch documentation.</li><li>Monitor operational KPIs and identify trends requiring management attention.</li><li>Assist in preparing presentations and reports for management meetings.</li></ul><p><b>Health, Safety & Compliance</b></p><ul><li>Ensure compliance with Kuwait labor regulations, health and safety requirements, and municipal guidelines.</li><li>Monitor implementation of hygiene protocols throughout all salon locations.</li><li>Support emergency preparedness and workplace safety initiatives.</li><li>Ensure operational documentation remains updated and compliant.</li></ul><p><b>Administrative Support</b></p><ul><li>Coordinate operational meetings and prepare meeting minutes when required.</li><li>Assist in developing and updating operational policies and procedures.</li><li>Support special operational projects and new branch openings.</li><li>Perform other operational and administrative duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Minimum <b>2–4 years</b> of experience in operations coordination, administration, or branch operations.</li><li>Experience in the beauty, salon, hospitality, retail, or service industry is highly preferred.</li><li>Experience managing multiple branches is an advantage.</li></ul><p><br></p><p><b>Knowledge & Skills</b></p><ul><li>Strong organizational and coordination skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Good analytical and reporting skills.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Experience using ERP or HR systems is an advantage.</li><li>Strong attention to detail and follow-through.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li><li>Customer-focused mindset with excellent service orientation.</li></ul><p><br></p></div>
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<p><b>Join the Mastara team as a Sales Consultant!</b></p><p>We are looking for a motivated, customer-focused Sales Consultant to help customers find the right products and deliver an outstanding shop at home experience. If you have a passion for sales, excellent communication skills, and enjoy building relationships with customers, we'd love to hear from you.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome and assist customers in a professional and friendly manner.</li><li>Understand customer needs and recommend suitable products and solutions.</li><li>Achieve individual and team sales targets.</li><li>Process sales orders, and follow up on inquiries.</li><li>Ensure product displays are well-organized and visually appealing.</li><li>Stay up to date with product knowledge, promotions, and company policies.</li><li>Coordinate with the team to ensure excellent customer service and smooth daily operations.</li><li>Maintain accurate sales records and reports.</li></ul><p><br></p><p><b>Benefits:</b></p><ul><li>Competitive salary plus performance-based incentives.</li><li>Career growth and training opportunities.</li><li>Supportive and collaborative work environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Desired Skills</b></p><ul><li>Previous experience in retail or sales (preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and relationship-building abilities.</li><li>Sales-driven with negotiation and closing skills.</li><li>Positive attitude, self-motivated, and target-oriented.</li><li>Good organizational and time management skills.</li><li>Basic computer skills (Microsoft Office and POS/CRM systems are an advantage).</li><li>Ability to work independently and as part of a team.</li><li>Fluent in Arabic; English is an advantage.</li><li><b>Must possess a valid driver's license.</b></li></ul><p><br></p></div>
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<p>The Receptionist is the first point of contact for clients at Nail Station Salon. The role is responsible for delivering exceptional customer service by welcoming clients, managing appointments, handling inquiries, processing payments, and ensuring the smooth day-to-day operation of the salon reception. The Receptionist plays a key role in creating a warm, professional, and organized experience for every client.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Customer Service</b></p><ul><li>Greet and welcome clients in a friendly and professional manner.</li><li>Ensure every client receives a positive and personalized salon experience.</li><li>Respond promptly to client inquiries via phone, WhatsApp, social media, or in person.</li><li>Handle customer concerns professionally and escalate issues to the Salon Manager when necessary.</li><li>Maintain client confidentiality and professionalism at all times.</li></ul><p><b>Appointment Management</b></p><ul><li>Schedule, confirm, reschedule, and cancel appointments using the salon booking system.</li><li>Coordinate appointments efficiently to maximize therapist utilization.</li><li>Send appointment reminders and follow up on missed appointments.</li><li>Manage walk-in clients while minimizing waiting times.</li></ul><p><b>Reception & Administration</b></p><ul><li>Maintain an organized and welcoming reception area.</li><li>Register new clients and update customer records accurately.</li><li>Answer incoming calls and direct inquiries appropriately.</li><li>Assist with administrative tasks including filing, reports, and daily documentation.</li><li>Coordinate communication between clients and salon staff.</li></ul><p><b>Cashiering & Sales</b></p><ul><li>Process cash, card, and digital payments accurately.</li><li>Balance the cash register and prepare daily sales reports.</li><li>Promote salon services, memberships, packages, and retail products.</li><li>Support upselling and cross-selling opportunities to achieve sales targets.</li><li>Issue invoices and receipts as required.</li></ul><p><b>Operational Support</b></p><ul><li>Monitor appointment flow and communicate schedule changes to technicians.</li><li>Ensure reception supplies are adequately stocked.</li><li>Assist in maintaining salon cleanliness and presentation standards.</li><li>Support promotional campaigns, events, and seasonal offers.</li><li>Perform other duties assigned by management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications: </b></p><ul><li>Previous experience as a Receptionist, Customer Service Representative, or Front Desk Officer, preferably within a salon, spa, beauty, or hospitality environment.</li><li>Experience using appointment booking systems is preferred.</li></ul><p><br></p><p><b>Skills & Competencies</b></p><ul><li>Excellent customer service and interpersonal skills.</li><li>Strong communication skills in English; Arabic is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills (Microsoft Office and appointment/POS systems).</li><li>Cash handling and basic accounting skills.</li><li>Problem-solving and conflict resolution abilities.</li><li>Sales-oriented with the ability to promote services and retail products.</li><li>Team player with a high level of professionalism and reliability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Customer satisfaction and service quality.</li><li>Appointment booking accuracy and schedule utilization.</li><li>Reception response time to calls and messages.</li><li>Client retention and repeat bookings.</li><li>Retail product and service upselling performance.</li><li>Daily cash reconciliation accuracy.</li><li>Attendance, punctuality, and professionalism.</li><li>Accuracy of client records and administrative documentation.</li><li>Compliance with Nail Station Salon policies and service standards.</li></ul><p><br></p><p><br></p></div>
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<p>We are looking for an experienced <b>Trade Marketing & Merchandising Executive</b> to ensure outstanding execution of merchandising standards, promotional activities, and in-store visibility across modern and traditional trade channels. This role plays a key part in monitoring market performance, gathering competitive intelligence, and supporting business growth through effective field execution.</p><p><b>Retail Execution & Merchandising</b></p><ul><li>Conduct regular market visits to ensure compliance with merchandising and display standards.</li><li>Monitor planograms, product positioning, shelf availability, and stock levels across assigned outlets.</li><li>Ensure proper execution of promotional campaigns, pricing, and in-store communication materials.</li><li>Inspect and maintain Point of Sale Materials (POSM), display stands, and merchandising equipment.</li><li>Identify execution gaps and ensure timely corrective actions.</li></ul><p><b>Sales Performance & Market Analysis</b></p><ul><li>Monitor outlet and category-level sales performance.</li><li>Analyze sales trends and identify factors impacting business performance.</li><li>Recommend merchandising improvements and display optimization based on sales data.</li><li>Identify underperforming outlets and propose action plans to improve execution and sales.</li></ul><p><b>Market Intelligence</b></p><ul><li>Monitor competitor pricing, promotions, product launches, and merchandising activities.</li><li>Gather market insights and identify opportunities to strengthen in-store brand presence.</li><li>Share best practices and recommendations to improve retail execution.</li></ul><p><b>Reporting & Cross-Functional Coordination</b></p><ul><li>Prepare detailed field visit reports with findings, photographs, and recommendations.</li><li>Track corrective actions until full compliance is achieved.</li><li>Coordinate with Sales, Marketing, Operations, Warehouse, and Merchandising teams to ensure successful execution of initiatives and new product launches.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's Degree in Business Administration, Marketing, or a related discipline.</li><li>Strong understanding of merchandising standards, planograms, POSM management, and retail execution.</li><li>Experience analyzing sales performance and market trends.</li><li>Excellent reporting, documentation, and follow-up skills.</li><li>Proficiency in Microsoft Excel, Word, PowerPoint, and ERP/Merchandising applications.</li><li>Strong organizational skills with the ability to work independently in a field-based role.</li></ul></div>
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<p><b>About The Client</b></p><p>A Kuwait-based organization operating within the food and beverage sector for more than a decade. Developing and managing a portfolio of restaurant concepts, the company oversees activities from concept development to daily operations, working across culinary, design, and operational functions to support consistent and structured business performance.</p><p><b>About The Role</b></p><p>The Senior CRM & Loyalty Lead is responsible for designing and managing customer loyalty and retention initiatives, including membership structures, reward mechanics, redemption rules, and customer benefits. This role owns digital customer engagement initiatives from a business/product side—covering roadmap, requirements, vendor coordination, testing, launch support, and ongoing improvements—while managing external UX/UI, development, CRM, loyalty, and technical partners. The role works closely with marketing, operations, finance, and branch teams to build customer segmentation and retention campaigns that are commercially sound, operationally realistic, and protective of brand equity.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You</b></p><p>Ideal candidate would have the following:</p><ul><li>Bachelor's Degree in any relevant field</li><li>5+ years in CRM, loyalty, app growth, digital product, e-commerce, delivery platforms, retail, or F&B commercial marketing</li><li>Hands-on experience with loyalty, rewards, customer retention, app adoption, or CRM campaigns</li><li>Strong understanding of customer frequency, retention, reward economics, margin impact, and campaign ROI</li><li>Experience managing external digital/product/technical partners</li><li>Ability to collaborate with UX/UI, app developers, POS, CRM, and marketing teams</li><li>GCC or Kuwait consumer market experience</li><li>Arabic and English proficiency preferred</li><li>Preferred backgrounds: CRM, loyalty, customer retention, or digital growth roles within F&B, retail, e-commerce, marketplaces, banking rewards, telecom rewards, or consumer membership programmes</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.</p><p>Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p><p>Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.</p><p>Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.</p><p>OR</p><p>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.</p><p></p></section>
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<p><b><u>Key accountabilities and responsibilities:</u></b></p><p>As a <b>Store Manager/Assistant Store Manager</b> at <b>EssilorLuxottica Chalhoub</b> you will oversee all aspects of store operations; including sales, profitability, recruiting, maintenance and inventory control as well as ensuring excellent customer service is delivered. You will improve the overall business performance and achieve objectives through effective management, leadership and development of the people in your team.</p><p><b><u>Key Responsibilities</u></b></p><p>- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members.</p><p>- Define, execute and monitor the store action plan to achieve sales targets and KPIs.</p><p>- Manage the customer database to build strong relationship with customers and create future potential selling opportunities</p><p>- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</p><p>- Think hybrid by leveraging all type of point of sales online and offline.</p><p>- Provide a clear vision to the team about the business and store's vision and key directions.</p><p>- Identify, recruit, develop and retain strong talents.</p><p>- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</p><p>- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.</p><p>- Ensure performance improvement plans are discussed and documented in a transparent manner.</p><p>- Ensure all sales and operational policies and procedures are followed and maintained in the store.</p><p>- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand's VM guidelines.</p><p>- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</p><p>- Ensure a healthy floor coverage by analysing historical traffic data and anticipating peak hours</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Are you?</b></p><p>KPI focused</p><p>Leading a team to success by being highly commercial</p><p>Committed to creating a positive and energetic culture</p><p>Excited to push the boundaries and be creative</p><p>Result Driven and Problem Solving</p><p>Passionate about building, coaching and developing a dedicated team</p><p><b><u>Requirements:</u></b></p><p>- Minimum of 3 years optical retail experience.</p><p>- Experience in a Store Leadership role</p><p>-Written and verbal communication skills in English</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>Job title: Dotnet Developer Job Type: Permanent Job, Full Time </p><p><br></p><p>Place of work: Kuwait</p><p><br></p><p>Working hours: 9 hours (including 1-hour break)</p><p><br></p><p>Minimum level of Education: Must be Engineering Graduate/ Post Graduate preferred</p><p><br></p><p>Reporting line: Development Manager / Team Leader / CEO</p><p><br></p><p>Description of the Company: Pegasus is the Leading Provider of technology solutions. From enterprise infrastructure to retail store-level technology, Pegasus has an extensive team of dedicated professional.</p><p><br></p><p>Values of the Company: Pegasus has a strong presence in the retail industry. We offer a full range of professional service to retailers. From business consulting to store networking, their services team has the training and experience needed to make technology successful.</p><p><br></p><p>Requirements:</p><p><br></p><p>1.<span > </span>Proven work experience in as a computer software engineer or software developer</p><p><br></p><p>2.<span > </span>Hands-on experience in designing interactive applications</p><p><br></p><p>3.<span > </span>Ability to develop software in C, C++, C#, Java or other selected languages</p><p><br></p><p>4.<span > </span>Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)</p><p><br></p><p>5.<span > </span>Experience in developing web / desktop applications using at least one popular web framework (JSF, Wicket, GWT, and Spring MVC)</p><p><br></p><p>6.<span > </span>Experience with test-driven development</p><p><br></p><p>7.<span > </span>Mastery of software engineering tools</p><p><br></p><p>8.<span > </span>Ability to document requirements and specifications</p><p><br></p><p>9.<span > </span>Familiarity with software development methodology and release processes</p><p><br></p><p>10.<span > </span>Minimum Bachelor degree in Computer Science or Engineering</p><p><br></p><p>12. Must have experience of ERP , POS, rfid, barcarole technology.</p><p><br></p><p>13. Independent development experience, able to do r&d, troubleshooting with DOT net (c#,VB.net,asp.net)</p><p><br></p><p><br></p><p><br></p><p>Qualities:</p><p><br></p><p>1.<span > </span>Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.</p><p><br></p><p>2.<span > </span>Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.</p><p><br></p><p>3.<span > </span>Prepares and installs solutions by determining and designing system specifications, standards, and programming.</p><p><br></p><p>4.<span > </span>Improves operations by conducting systems analysis; recommending changes in policies and procedures.</p><p><br></p><p>5.<span > </span>Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.</p><p><br></p><p>6.<span > </span>Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</p><p><br></p><p>7.<span > </span>Protects operations by keeping information confidential.</p><p><br></p><p>8.<span > </span>Provides information by collecting, analyzing, and summarizing development and service issues.</p><p><br></p><p>9.<span > </span>Accomplishes engineering and organization mission by completing related results as needed.</p><p><br></p><p>10.<span > </span>Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle</p><p><br></p><p>11. Able to complete job as agreed timeline.</p><p><br></p><p><br></p><p><br></p><p>Industry: IT-Software / Software Services</p><p>Functional Area: IT Software - Application Programming, Maintenance</p><p>Role Category: Programming & Design</p><p>Role: Software Developer</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong><span>About us</span></strong></p><br><p>Minimalist.ae <span>is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Kuwait, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.</span></p><br><p><strong><span>The role</span></strong></p><br><p><strong><span>As Store Manager</span></strong><span>, you will oversee the operations and teams of one of our stores in Kuwait. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping. </span></p><br><p><strong><span>Store Operations & Sales</span></strong></p><br><ul><li><p><span>Run all daily store operations, including opening/closing, staffing, and floor supervision.</span></p><br></li><li><p><span>Own the store’s daily, weekly, and monthly sales results.</span></p><br></li><li><p><span>Actively manage the sales floor to drive conversion, ATV, and UPT.</span></p><br></li><li><p><span>Ensure stock availability, correct pricing, and accurate stock handling within the store.</span></p><br></li><li><p><span>Maintain store standards, visual merchandising, and overall presentation at all times.</span></p><br></li><li><p><span>Control the store level stock movement, counts, and documentation.</span></p><br></li><li><p><span>Ensure strong loss prevention practices within the store.</span></p><br></li><li><p><span>Investigate and report stock discrepancies.</span></p><br></li></ul><p><strong><span>Customer Experience</span></strong></p><br><ul><li><p><span>Be present on the floor to lead customer experience by example.</span></p><br></li><li><p><span>Handle VIP clients and complex customer situations.</span></p><br></li><li><p><span>Ensure the team delivers a consistent luxury service experience every day.</span></p><br></li><li><p><span>Follow up on customer feedback and take immediate action at store level.</span></p><br></li></ul><p><strong><span>Team Management</span></strong></p><br><ul><li><p><span>Manage the store team on a daily basis, including scheduling and task allocation.</span></p><br></li><li><p><span>Set clear daily priorities and expectations for the team.</span></p><br></li><li><p><span>Conduct regular performance check-ins and address performance issues quickly.</span></p><br></li><li><p><span>Create a positive, high energy working environment</span></p><br></li></ul><p><strong><span>Training & Onboarding</span></strong></p><br><ul><li><p><span>Ensure new joiners complete the onboarding plan and understand store procedures.</span></p><br></li><li><p><span>Support the team with day-to-day product updates and selling guidelines.</span></p><br></li><li><p><span>Reinforce service standards and basic sales techniques on the floor.</span></p><br></li><li><p><span>Identify skill gaps and flag training needs to the Retail Manager.</span></p><br></li></ul><p><strong><span>What we offer</span></strong></p><br><ul><li><p><span>Competitive salary with performance-based incentives.</span></p><br></li><li><p><span>Visa and permits.</span></p><br></li><li><p><span>Health insurance.</span></p><br></li><li><p><span>Annual flight ticket allowances.</span></p><br></li><li><p><span>Growth and long-term development opportunities.</span></p><br></li><li><p><span>Long-term perspective in a rapidly expanding, future-oriented organization.</span></p><br></li><li><p><span>An engaging and challenging work environment with a motivated & professional team of specialists.</span></p><br></li></ul><br><p><span>As an ideal candidate, you will have:</span></p><br><ul><li><p><span>A minimum of 5 years of relevant experience in managing retail stores within Kuwait in luxury, watches, or jewelry.</span></p><br></li><li><p><span>Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar.</span></p><br></li><li><p><span>Ideally relevant certification in sales, management, or project management from accredited providers.</span></p><br></li><li><p><span>Outstanding communication skills in English.</span></p><br></li><li><p><span>Outstanding communication skills in Arabic.</span></p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><b>Job Title </b>Payroll Officer</p><p><b>Department </b>People & Corporate Services</p><p><b>Reports To </b>Chief People & Corporate Services Officer (CPCSO)</p><p><b>Location</b>Kana Group HQ, Kuwait</p><p><b>Geographic Scope </b>Kuwait and United Arab Emirates</p><p><b>Direct Reports </b>None </p><p><b>Employment Type </b>Full-time</p><p><br></p><p><b>Job Purpose</b></p><p>Own the end-to-end payroll cycle for all Kana Group entities across Kuwait and the UAE, covering approximately 450-500 employees. The role ensures every employee is paid accurately and on time, that all statutory obligations in both jurisdictions are met, and that payroll data reconciles cleanly to Finance each month. It also supplies the payroll and cost inputs that feed the monthly P&C report to the Executive Committee.</p><p><br></p><p><b>Key Responsibilities</b></p><p>Payroll Processing</p><ul><li>Run the full monthly payroll cycle for all Kuwait entities (KWD) and UAE entities (AED), from data cut-off through to bank transfer and payslip release.</li><li>Maintain and validate all payroll inputs: new hires, leavers, transfers, salary changes, allowances, overtime, commissions, incentives, unpaid leave, and deductions.</li><li>Process variable pay accurately, including branch and service commission schemes, sales incentives, and performance-linked payments, against approved calculation sheets and sign-offs.</li><li>Calculate and process disciplinary and attendance deductions in line with approved violation cases and the Group disciplinary framework.</li><li>Apply the correct AED/KWD conversion treatment for UAE entities and group-level consolidated reporting.</li><li>Prepare and process final settlements for leavers, including end-of-service benefits, leave encashment, notice pay, and any recoverable balances.</li><li>Maintain a documented payroll calendar with input deadlines, review checkpoints, approval gates, and payment dates for both countries.</li></ul><p><br></p><p><b>Statutory and Regulatory Compliance</b></p><ul><li><b>Kuwait:</b> administer PIFSS social insurance contributions for Kuwaiti and GCC nationals, ensure compliance with Kuwait Labour Law No. 6/2010 on wages, overtime, leave, and indemnity, and meet Ministry of Labour and WPS salary-transfer requirements.</li><li><b>UAE:</b> ensure compliance with Federal Decree-Law No. 33/2021 and its executive regulations, administer MOHRE Wage Protection System file submissions, and calculate gratuity, leave, and overtime entitlements to UAE standards.</li><li>Track and apply regulatory changes in both jurisdictions, escalating any change with a material cost or compliance impact to the CPCSO and Finance Director.</li><li>Maintain audit-ready payroll documentation, retained in line with statutory record-keeping periods in each jurisdiction.</li></ul><p><br></p><p><b>Provisions, Reconciliation and Reporting</b></p><ul><li>Calculate and maintain monthly accruals for annual leave provision, end-of-service benefits, and other employee-related liabilities.</li><li>Reconcile the payroll register to the general ledger each month with Finance and resolve variances before close.</li><li>Prepare the monthly payroll movement analysis by business unit, with a clear explanation of drivers behind any month-on-month change.</li><li>Produce payroll and cost inputs for the monthly P&C report to the Executive Committee, and support the annual manpower budget and forecast cycles with cost modelling.</li><li>Support internal and external audit requests with complete supporting documentation.</li></ul><p><br></p><p><b>HRIS and Data Integrity</b></p><ul><li>Maintain payroll master data in the HRIS and ensure records stay aligned with personal, contractual, and financial data held by P&C.</li><li>Run periodic integrity checks across headcount, salary, bank, and entitlement data, and correct discrepancies at source.</li><li>Preserve a full audit trail on all payroll adjustments: original records are not overwritten, changes are appended and annotated with reason, date, and approver.</li><li>Identify and implement improvements that reduce manual handling and error risk in the payroll cycle.</li></ul><p><br></p><p><b>Employee Support and Confidentiality</b></p><ul><li>Act as the point of contact for employee payroll queries and resolve them within agreed service standards.</li><li>Explain payslip components, entitlements, deductions, and settlement calculations clearly to employees and line managers.</li><li>Maintain strict confidentiality over all compensation and personal data, and comply with the Group's data protection standards.</li></ul><p><br></p><p><b>Qualifications and Experience</b></p><p><b>Essential</b></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field.</li><li>4–6 years of payroll experience, including at least 2 years running a full payroll cycle independently.</li><li>Demonstrated GCC payroll experience with working knowledge of Kuwait labour law and PIFSS.</li><li>Practical experience with Wage Protection System submissions.</li><li>Advanced Excel: lookups, pivot tables, conditional logic, reconciliation modelling.</li><li>Hands-on experience operating an HRIS or payroll system end to end.</li><li>Strong written and spoken English.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Experience running payroll across more than one legal entity or country.</li><li>Working knowledge of UAE labour law and MOHRE requirements.</li><li>Experience with variable pay and commission schemes in retail, hospitality, or healthcare.</li><li>Arabic language capability.</li><li>Professional payroll or accounting certification (CIPP, CIPD, CMA, or equivalent).</li><li>Prior use of KayanHR or a comparable regional HRIS.</li></ul></div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service.</p><p>RESPONSIBILITIES</p><ul><li>Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.</li><li>Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.</li><li>Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.</li><li>Prepare detailed reports on key performance indicators (KPIs), sales trends, inventory status, and team productivity to keep managers informed and support effective decision-making.</li><li>Assist in scheduling staff to align efficiently with operational needs while optimizing costs for the shop/department.</li><li>Assign routine and non-routine tasks to sales associates, cashiers, and coordinators to optimize operational efficiency and ensure tasks are completed effectively.</li><li>Supervise the shop's opening and closing processes to ensure compliance with established procedures for petty cash, reporting, and other requirements.</li><li>Ensure accurate delivery to the accounting department in accordance with company policies and security standards as necessary.</li><li>Communicate sales plans and targets to the shop/department team, monitor their performance continuously, and advise upper management on necessary corrective actions.</li><li>Specific for KIKO: Coach the team on products, makeup application techniques, and selling techniques to deliver KIKO customer experience.</li><li>Assist in training, motivating, and evaluating the team to ensure that the necessary skill base is met, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>LANGUAGE & TECHNICAL SKILLS</p><p>Language Proficiency</p><ul><li>Fluency in English.</li></ul><p>Technical Skills</p><ul><li>Proficiency in MS Office.</li></ul><p>Specific Expertise</p><ul><li>Strong product knowledge.</li></ul><p><b>EDUCATION</b></p><ul><li>Bachelor's degree in a related field.</li></ul><p><b>EXPERIENCE</b></p><ul><li>General Experience: Five years of experience in Retail, or a similar role.</li><li>Managerial Experience: Two years of experience in a managerial role.</li></ul><p><b>BEHAVIORAL COMPETENCIES</b></p><ul><li>Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.</li><li>Directs Work: Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.</li><li>Manages Conflict: Handles conflict situations effectively, with a minimum of noise. For example, takes a positive approach to conflicts; helps dispel tension; seeks guidance and feedback on managing conflict; delivers controversial viewpoints candidly and sensitively; does not take arguments personally.</li><li>Develops Talent: Develops people to meet both their career goals and the organization's goals. For example, shares own experience and expertise with others if asked. Provides constructive feedback and other support for other people's development.</li><li>Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p><br></p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Assist customers and promote products. </li> <li>Achieve sales targets. </li> <li>Maintain showroom display and stock. </li> </ul> <p> <strong>Requirements:</strong> </p> <ul> <li>Retail sales experience preferred. </li> <li>Good communication skills. </li> <li>Basic electronics knowledge. </li> </ul> <br> <br> <p> <strong>Cashier Electronics Store (KUWAIT)</strong> </p> <p> <strong>Salary: 220 KWD + Commission</strong> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle billing and payments. </li> <li>Manage cash and POS system. </li> <li>Assist customers at checkout. </li> </ul> <p> <strong>Requirements:</strong> </p> <ul> <li>Cashier experience preferred. </li> <li>Basic computer knowledge. </li> <li>Good communication and numerical skills.</li> </ul> <br> <p>Role: Retail Sales Associate</p><p>Industry Type: Retail</p><p>Department: Merchandising, Retail & eCommerce</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Retail Store Operations</p><p>Education</p><p>UG: Any Graduate</p> <br></div></section>
<p>Position Title: Head of Operations – Fashion Retail
Employment Type: Full Time
Salary KWD: up to 2,500 inclusive depending on experience and qualifications
Job Location: Kuwait
About the Client:
A leading GCC fashion group in Kuwait, known for its growing international portfolio of women’s fashion.
Job Description:
• Lead multi-brand fashion retail operations across GCC markets ensuring sales growth, profitability, and operational excellence.
• Manage Area Managers, Store Managers, KPIs, SOP implementation, customer experience, and retail compliance.
• Drive commercial performance through inventory optimization, merchandising coordination, and omnichannel retail operations.
• Lead operational transformation, team development, budgeting, and process improvement initiatives.</p><p>• Bachelor’s degree in Business Administration, Retail Management, Fashionor a related field
• Minimum of 5 years’ experience in a senior operations role managing multi-store or regional retail operations.
• Preferably male Arabic speakers with strong experience within the GCC retail market, particularly with luxury, premium or fast-fashion brands.
• Proven expertise in P&L management, retail operations, inventory control and commercial management. </p>
<p>Position Title: Head of Operations – Fashion Retail
Employment Type: Full Time
Salary KWD: up to 2,500 inclusive depending on experience and qualifications
Job Location: Kuwait
About the Client:
A leading GCC fashion group in Kuwait, known for its growing international portfolio of women’s fashion.
Job Description:
• Lead multi-brand fashion retail operations across GCC markets ensuring sales growth, profitability, and operational excellence.
• Manage Area Managers, Store Managers, KPIs, SOP implementation, customer experience, and retail compliance.
• Drive commercial performance through inventory optimization, merchandising coordination, and omnichannel retail operations.
• Lead operational transformation, team development, budgeting, and process improvement initiatives.</p><p>• Bachelor’s degree in Business Administration, Retail Management, Fashionor a related field
• Minimum of 5 years’ experience in a senior operations role managing multi-store or regional retail operations.
• Preferably male Arabic speakers with strong experience within the GCC retail market, particularly with luxury, premium or fast-fashion brands.
• Proven expertise in P&L management, retail operations, inventory control and commercial management. </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><u>Function:</u> </b></p><p>The Senior QA/QC Officer is responsible for overseeing and maintaining the Quality Assurance and Quality Control(QA/QC) systems across all operational units and the Head Office. The role ensures that food products, processes, facilities and documentation comply with company standards, food safety regulations, customer requirements, and applicable quality management systems. The position serves as a key link between operations, productions, procurement and management to promote continuous improvement in food quality and safety.</p><p><br></p><p><b><u>Primary Duties & responsibilities include but not limited to:</u></b></p><p><b>Quality Assurance & Food Safety Management</b></p><ul><li>Implement, maintain, and continuously improve the company's Quality Management System (QMS) and Food Safety Management System (FSMS). </li><li>Ensure compliance with HACCP, GMP, GHP, food safety regulations, and company quality standards. </li><li>Develop, review, and update quality procedures, work instructions, policies, and records. </li><li>Monitor the effectiveness of food safety and quality programs across all operational locations.</li></ul><p><b>Quality Control Operations</b></p><ul><li>Oversee product inspections, process monitoring, and quality verification activities. </li><li>Ensure raw materials, packaging materials, and finished products meet established specifications. </li><li>Review and verify quality control records, inspection reports, and test results. </li><li>Investigate quality issues and implement corrective and preventive actions (CAPA).</li></ul><p><b>Head Office Responsibilities</b></p><ul><li>Maintain centralized QA/QC documentation and records. </li><li>Prepare quality reports, KPI dashboards, and management review presentations. </li><li>Coordinate quality-related communications between Head Office and operational sites. </li><li>Monitor compliance status and follow up on corrective actions across all branches or facilities. </li><li>Support management in developing quality objectives and improvement initiatives.</li></ul><p><b>Audits & Compliance</b></p><ul><li>Plan and conduct internal quality and food safety audits. </li><li>Assist in regulatory inspections, customer audits, and third-party certification audits. </li><li>Ensure timely closure of audit findings and non-conformities. </li><li>Monitor compliance with local food regulations and certification requirements.</li></ul><p><b>Training & Development</b></p><ul><li>Conduct quality and food safety training for employees. </li><li>Promote awareness of hygiene, sanitation, food safety, and quality standards. </li><li>Coach operational teams on best practices and compliance requirements.</li></ul><p><b>Supplier Quality Management</b></p><ul><li>Assist in supplier evaluation and approval processes. </li><li>Monitor supplier performance and quality compliance. </li><li>Investigate supplier-related quality issues and coordinate corrective actions. </li></ul><p><b>Continuous Improvement</b></p><ul><li>Analyze quality trends, complaints, audit findings, and non-conformance data. </li><li>Recommend process improvements to enhance product quality, food safety, and operational efficiency. </li><li>Participate in new product development and process validation activities as required.</li><li>Travel regionally as required to conduct audits and ensure standardization across all locations.</li><li>Perform any additional duties assigned by the Direct Manager.</li></ul><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b><u>Skills:</u></b></p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and report-writing abilities.</li><li>Leadership and team coordination skills.</li><li>Attention to detail and organizational skills.</li><li>Ability to work independently and manage multiple priorities.</li><li>Knowledge of food manufacturing, catering, retail food operations, or central kitchen operations (as applicable).</li></ul><p><br></p><p><b><u>Qualifications:</u></b></p><ul><li>Bachelor's Degree in Food Science, Food Technology, Microbiology, Quality Management, or a related field.</li><li>Minimum 3–5 years of experience in QA/QC within the food industry.</li><li>Strong knowledge of HACCP, GMP, GHP, ISO 22000, and food safety regulations.</li><li>Experience in conducting internal audits and managing corrective actions.</li><li>Proficiency in Microsoft Office applications and quality documentation systems.</li></ul></div>
<p>Position Title: Country Manager
Employment Type: Full- Time
Salary: up to 2,500 USD all-inclusive depending on experience and qualifications
Job Location: Damascus, Syria
About the Client:
A leading fashion group in Damascus, known for its growing international portfolio of women’s apparel.
Job Description:
§ Lead Syria retail operations, commercial strategy, and business growth for women’s fashion brands.
§ Oversee sales, marketing, retail operations, HR, logistics, and financial performance across Syria stores.
§ Drive store expansion, customer experience initiatives, partnerships, and market penetration strategies.
§ Manage P&L, operational efficiency, and high-performing retail teams while ensuring compliance and profitability.</p><p>Qualifications:
§ Open to Male Syrian aged 45 years and below, holding Bachelor's Degree in Business, Retail Management or related field.
§ Minimum 5 years of leadership role within GCC women’s fashion retail brands.
§ Strong expertise in the GCC retail market with a proven ability to drive growth, profitability, and customer engagement.
§ Effective leader with strong negotiation, decision-making, and team management skills.
How to Apply:
Send your CV in word format to: HRJOBZ2020 AT GMAIL DOT COM and use “ Country Manager” as email subject.</p>