وظائف إدارة علاقات العملاء

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Details Job Title Customer Relationship Executive Job Country Kuwait Zone Al Asimah Duties &amp; Responsibilities Job Code: PegaY2014-S02 MAJOR RESPONSIBILITIES: Responsible to acquire, retain &amp; expand relationships with customers by identifying customer needs first and then recommending appropriate solutions for the customer to consider &amp; accept Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement Ensure fairness in all aspects of company strategy, sales processes, customer correspondence, financial promotions, administration and complaint handling Provide weekly/ periodic reports to Regional Corporate Manager as and when required ESSENTIALS/REQUIREMENTS: Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services &amp; Solutions Excellent verbal and written communication skills (English &amp; Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services &amp; Solutions Excellent verbal and written communication skills (English &amp; Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The appointed faculty member shall:</p><p>Teach undergraduate and/or graduate courses in accordance with approved curricula.</p><p>Supervise student research projects and academic activities.</p><p>Provide professional mentorship to students.</p><p>Develop and maintain an independent research agenda with measurable scholarly output.</p><p>Publish in internationally recognized peer-reviewed journals indexed in reputable databases.</p><p>Participate in academic committees and institutional governance.</p><p>Contribute to curriculum development and program review processes.</p><p>Support accreditation, quality assurance, and institutional effectiveness initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Eligibility and Academic Qualifications</h2><p>Educational Requirements</p><p>A PhD degree in Management of Information Systems (MIS)</p><p>The bachelor s and Master s degree may be in Business/IT or a closely related field.</p><p>All degrees must be awarded by accredited universities and obtained through traditional, on-campus study formats.</p><p>Academic Rank and Experience Requirements</p><p>Minimum of 8 years of experience in a reputable academic institution and must have held the academic rank of Associate Professor for 4 years and the academic rank of Assistant Professor for 4 years.</p><p>Research and Scholarly Requirements</p><p>Minimum 13 full-length, high-quality academic papers published in reputable international peer-reviewed journals.</p><p>Publications must meet recognized academic standards</p><p>A Scopus h-index of 20 or higher is preferred.</p><p>At least three (3) publications within the last five years.</p><p>The applicant must be first author on a minimum of seven (7) publications.</p><p>Research extracted directly from the applicant s MSc or PhD thesis will not be counted.</p><p>Required Official Documentation</p><p>Applicants must submit the following:</p><ul><li>Detailed Curriculum Vitae (including academic rank history).</li><li>Official Experience Certificates verifying academic appointments.</li><li>Official Promotion Letters confirm academic rank advancement.</li><li>Teaching Evaluation Reports issued by the employing academic institution.</li><li>Copies of all academic degrees and official transcripts.</li><li>Research and Teaching Statements.</li><li>Copy of passport and recent photograph.</li></ul><p>Applicants must provide a valid contact number (including international country code) and an active email address for official correspondence.</p><p>All submitted documents are subject to formal verification and authentication in accordance with institutional and regulatory requirements.</p><p></p></section>

<p><h4>Company description</h4> <p>Mövenpick Hotel & Resort Al Bida’a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait’s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.</p> <h4>Job description</h4> <p>Front office senior receptionist</p> <p>First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.</p> <h4>What you will be doing:</h4> <ul> <li>Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.</li> <li>Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.</li> <li>Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.</li> <li>Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.</li> </ul> <h4>Qualifications</h4> <p>Your experience and skills include:</p> <ul> <li>Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required.</li> <li>Proficiency with Opera property management system or related hotel management software.</li> <li>Fluency in English and Arabic; additional languages are a plus.</li> <li>Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment.</li> <li>Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently.</li> <li>Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously.</li> <li>Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction.</li> <li>Knowledge of hospitality industry standards, guest service protocols, and front office best practices.</li> </ul> <h4>Additional information</h4> <h4>What is in it for you:</h4> <ul> <li>Learning programs through our academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li> <li>Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>