وظائف مدير مدرسة في الكويت

<p>Sales Manager Wanted</p><p>Has experience in Horca food materials</p>

???? مطلوب مدير عمليات<br>تعلن شركة متخصصة في الأصباغ ومواد الديكور عن حاجتها إلى:<br>???? مدير العمليات<br>المهام والمسؤوليات:• الإشراف على جميع المشاريع والأعمال التنفيذية ومتابعة نسب الإنجاز.• إعداد الخطط التشغيلية ومتابعة البرامج الزمنية للمشاريع.• إدارة والإشراف على فرق العمل والمشرفين والفنيين.• متابعة الجودة والتأكد من تنفيذ الأعمال وفق المواصفات المعتمدة.• متابعة احتياجات المشاريع من المواد والتنسيق مع المخازن والمشتريات.• مراقبة تكاليف العمالة والمواد والإنتاجية وتقليل الهدر وإعادة العمل.• إعداد ومراجعة التقارير التشغيلية اليومية والأسبوعية والشهرية.• متابعة تسليم وإغلاق المشاريع ومعالجة الملاحظات.<br>المتطلبات:???? مؤهل جامعي في الهندسة.???? خبرة عملية مناسبة في إدارة العمليات أو إدارة المشاريع أو مجال ذي صلة.????️ خبرة في شركات المقاولات أو الدهانات أو التشطيبات أو أعمال الصيانة تعتبر ميزة.???? خبرة في إدارة فرق العمل والفنيين.???? القدرة على قراءة وتحليل التقارير التشغيلية والمالية.???? إجادة استخدام برامج Microsoft Office والأنظمة التشغيلية ذات العلاقة.???? القدرة على إعداد الخطط والتقارير وتحليل الأداء.???? لديه قدرة جيدة على التواصل الفعال وحل المشكلات مع العملاء والجهات ذات الصلة.<br>???? الراتب: 850 – 1000 د.ك<br>???? مكان العمل: الكويت<br>???? للتواصل: 66471688

<p>With the rising demand for passionate and skilled educators, this is your opportunity to shape young minds in a dynamic, forward thinking international school. As a Middle or High School specialist, you'll step into a rewarding role where academic rigor meets innovative teaching, supported by a community that values both tradition and progress. Beyond the classroom, Kuwait offers a vibrant lifestyle modern amenities, rich cultural heritage, and the renowned warmth of its people. This isn't just another teaching post; it's the chance to open a new chapter in your career and life.</p><p>We are recruiting for the following roles:-</p><p>Physics Teacher</p><p>English Language Teacher</p><p>The school Founded in 1995 by a group of passionate educators and Kuwaiti investors, this American Curriculum school blends modern Western education with Islamic values and Kuwaiti traditions. What began with just 149 students has grown into a thriving community of nearly 2,000 learners. To accommodate its rapid growth, the school moved to a purpose-built campus in Sabah Al Salem in 2003, where it continues to offer a dynamic, values-based education in a state-of-the-art setting.</p><p>Job highlights</p><ul><li>Join an international school that sets the benchmark for excellence in global education</li><li>Become part of a worldwide teaching community that values collaboration and innovation</li><li>Build exceptional experience in a premium academic environment designed for success</li><li>Advance your professional practice with cutting edge approaches and forward thinking pedagogy</li><li>Enjoy a generous benefits package alongside a competitive, tax free salary</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate</p><ul><li>Holds a relevant degree in Physics, Science or English Language Teaching certification/licensure aligned with the American Curriculum</li><li>Experienced in delivering the American Curriculum at Middle and High School levels</li><li>Minimum of 2 3 years teaching in international or diverse classroom settings</li><li>Proven ability to engage students in inquiry based and student centered learning</li><li>Ability to integrate technology and digital tools into teaching practice</li><li>Collaborative mindset works well within a multicultural faculty team</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Credentials / Experience</p><ul><li><b>Education:</b> Bachelor's degree in Nursing or related field; must hold a valid nursing license from the Ministry of Health in Kuwait.</li><li><b>Experience:</b> At least two years of experience in pediatric or school nursing, preferably within Kuwait, with first aid and CPR certification.</li><li><b>Skills:</b> Ability to work independently and make sound decisions in emergencies. Proficiency in both English and Arabic is preferred. Excellent communication skills, capable of working effectively with students, staff, and parents. Strong organizational skills and the ability to maintain confidentiality.</li></ul><p>General Responsibilities</p><p>The School Nurse at One International School is responsible for promoting and ensuring the health, safety, and well-being of all students, faculty, and staff. The School Nurse is expected to embody and promote the school's core values of <b>Education Excellence, Entrepreneurship, Holistic Wellness, and Culture &amp; Global Insight</b>, while adhering to the healthcare standards and regulations of Kuwait.</p><p>Specific Responsibilities</p><p><b>1. Health and Wellness Care:</b></p><ul><li>Provide direct care to students and staff, including first aid, illness assessment, and chronic condition management, in accordance with Kuwaiti health regulations.</li><li>Administer medications and treatments as prescribed by healthcare providers, ensuring compliance with Kuwait’s Ministry of Health guidelines.</li><li>Monitor and manage the health records of students and staff, ensuring compliance with health regulations and school policies.</li><li>Conduct routine health screenings and assessments, such as vision, hearing, and immunization checks, as required by Kuwaiti law.</li><li>Promote holistic wellness by organizing and conducting health education programs tailored to the needs of the school community in Kuwait.</li></ul><p><b>2. Emergency Response:</b></p><ul><li>Respond promptly and effectively to medical emergencies, providing first aid and coordinating with emergency medical services as needed, following local emergency protocols.&nbsp;</li><li>Develop, implement, and monitor emergency care plans for students with specific health needs.</li><li>Serve as the primary point of contact for health-related emergencies during school hours.</li></ul><ol><li><b>Health Education and Counseling:</b></li></ol><ul><li>Provide health counseling to students, staff, and parents, offering guidance on physical and mental well-being, with cultural sensitivity to the Kuwaiti context.</li><li>Collaborate with the school's educators to integrate health and wellness into the curriculum, aligning with both international best practices and Kuwaiti cultural norms.</li><li>Organize wellness workshops and health awareness campaigns for the school community, promoting a culture of holistic wellness within the Kuwaiti setting.</li></ul><ol><li><b>Infection Control and Prevention:</b></li></ol><ul><li>Implement and oversee infection control policies, ensuring a safe and healthy school environment, in line with Ministry of Health directives.</li><li>Monitor and manage outbreaks of contagious illnesses, providing guidance on prevention and control measures according to local public health guidelines.</li><li>Educate the school community on hygiene practices and disease prevention strategies, emphasizing practices recommended by the Ministry of Health in Kuwait.</li></ul><ol><li><b>Administrative and Operational Support:</b></li></ol><ul><li>Maintain accurate and up-to-date health records for all students and staff, ensuring compliance with Kuwaiti regulations.</li><li>Ensure compliance with Kuwait's Ministry of Health regulations concerning student health and safety.</li><li>Coordinate with local health authorities and healthcare providers to support the health needs of the school community.</li><li>Assist in the development and revision of health-related policies and procedures, ensuring they are aligned with Kuwaiti healthcare standards.</li></ul><ol><li><b>Training and Reporting:</b></li></ol><ul><li>Actively participate in professional development and training sessions relevant to school health services, with a focus on local healthcare practices.</li><li>Prepare and submit reports on health services, incidents, and trends as required by the Operations Supervisor and the Ministry of Health.</li><li>Maintain confidentiality and ensure that all health-related information is handled with the utmost discretion, in compliance with Kuwaiti privacy laws</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Soft Skills and Competencies:</b></p><ul><li><b>Problem Solving:</b> Ability to address and resolve health-related issues effectively within the cultural and regulatory framework of Kuwait.</li><li><b>Responsible and Professional Leadership:</b> Maintain a professional demeanor, led by example, and uphold the school's core values, with respect for local customs and regulations.</li><li><b>Outstanding Customer Service Skills:</b> Provide compassionate care and support to students, staff, and parents, fostering a nurturing school environment that respects Kuwaiti cultural values.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>SECONDARY/MIDDLE SCHOOL TEACHER - IMMEDIATE 2026 START. Social Studies Male for Boys Campus - Grades 7 and 8 This well-established American curriculum bilingual school in Kuwait provides a high-quality education to a predominantly local student population, creating a learning environment where international educational standards are delivered within a strong appreciation of Kuwaiti values, Arabic language and culture. Operating separate boys' and girls' campuses, the school offers a supportive and inclusive environment that nurtures academic achievement, personal growth and character development. Salary and Benefits: - Tax Free Salary KWD950-1050 per month depending on experience. Extra allowance for Masters and PhD - Free Furnished Single Occupancy Accommodation With Access to Swimming Pool and Gym - Free Daily Transport To and From School - Free Annual Flights - Free Medical Insurance - End of Contract Gratuity Recruitment Criteria: • Bachelor's degree in the relevant subject or in Education • Recognised teaching qualification (PGCE, B.Ed., or equivalent) • At least two years of recent, full-time teaching experience in the relevant age phase or subject • Experience teaching the American curriculum is preferred; strong candidates from other international curricula may also be considered • A student-centred approach with a commitment to high academic standards and positive behaviour management • Excellent communication, interpersonal and organisational skills • Ability to work collaboratively within a diverse, multicultural school community • Commitment to safeguarding, child protection and professional ethics • Willingness to contribute to the wider life of the school through extracurricular activities and school events The country's vibrant expatriate community makes it easy to settle in and build lasting friendships. Modern shopping malls, international restaurants, cafés and entertainment venues provide plenty to enjoy outside of work, while excellent sports facilities, fitness clubs, beach clubs and recreational activities cater to a wide range of interests. Kuwait's central location also makes it an excellent base for travel, with convenient flight connections to destinations across the Middle East, Europe, Asia and Africa. Weekends and school holidays offer opportunities to explore nearby countries or discover Kuwait's own cultural attractions, museums, coastline and desert landscapes. Please contact your Edvectus advisor today to find out more about this exciting opportunity.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Creative Children International School is seeking a highly qualified and experienced School Principal. The successful candidate will serve as the academic and administrative head of the school, providing visionary leadership across all educational, therapeutic, and operational functions. This role demands a principled educator and strategic leader who is deeply committed to inclusive education and to the holistic development of every student in their care.<br></span><br><span>Key Responsibilities:</span><span>Academic &amp; Curriculum Leadership:</span></span><ul><li><span>Oversee the development, delivery, and continuous improvement of the school curriculum in alignment with Common Core standards and MoE requirements.</span></li><li><span>Ensure all teaching and learning practices are evidence-based, differentiated, and adapted to meet the diverse needs of students with varying abilities and conditions.</span></li><li><span>Monitor classroom instruction and therapy sessions through regular observation, providing constructive feedback and professional guidance to staff.</span></li><li><span>Lead the design, review, and quality assurance of all Individual Education Plans (IEPs), ensuring they are implemented consistently and reviewed on schedule.</span></li><li><span>Promote a culture of high expectations, academic rigour, and student-centred learning across all year groups and programmes.</span></li></ul><span>Operational &amp; Administrative Leadership:</span><ul><li><span>Manage the day-to-day operations of the school, ensuring a safe, structured, and well-resourced environment for students, staff, and visitors</span></li><li><span>Develop and manage the school budget in collaboration with the finance team, ensuring responsible allocation of resources aligned with strategic priorities.</span></li><li><span>Oversee student admissions, enrolment, and placement processes in accordance with school policy and MoE guidelines.</span></li><li><span>Maintain accurate and up-to-date records for all students, staff, and school operations in compliance with regulatory and data protection requirements.</span></li><li><span>Coordinate school timetabling, staffing structures, and resource allocation to maximise operational efficiency and educational effectiveness.</span></li></ul><span>Staff Leadership &amp; Development:</span><ul><li><span>Recruit, induct, and retain high-calibre teaching &amp; therapeutic staff, in line with the school's staffing requirements and values</span></li><li><span>Conduct regular performance appraisals, set clear professional development objectives, and deliver structured feedback to all direct reports</span></li><li><span>Design and implement a comprehensive professional development calendar that addresses both individual and whole-school training needs</span></li><li><span>Foster a positive, inclusive, and collaborative school culture in which all staff feel valued, supported, and accountable.</span></li><li><span>Address staff performance concerns in a timely, fair, and legally compliant manner in coordination with the HR department.</span></li></ul><span>Student Welfare &amp; Safeguarding:</span><ul><li><span>Serve as the Designated Safeguarding Lead (DSL) or ensure a qualified DSL is appointed and supported in accordance with school policy and regulatory requirements.</span></li><li><span>Maintain a school environment that prioritises the physical, emotional, psychological, and social well-being of every student.</span></li><li><span>Oversee the implementation and continuous review of behavioural intervention frameworks, ensuring approaches are positive, evidence-based, and individualised.</span></li><li><span>Manage and debrief all student incidents, behavioural crises, and safeguarding concerns in accordance with established protocols</span></li><li><span>Collaborate with families and external professionals, including therapists, psychologists, and medical practitioners, to provide holistic student support.</span></li></ul><span>Family &amp; Community Engagement:</span><ul><li><span>Develop and maintain open, respectful, and productive relationships with parents and guardians, ensuring they are active partners in their child's educational journey.</span></li><li><span>Facilitate regular parent meetings, IEP review conferences, and school events that support family involvement and community trust.</span></li><li><span>Communicate school updates, policies, and student progress clearly and consistently through appropriate channels in both English and Arabic</span></li><li><span>Represent Stellar Education at external events, professional networks, and regulatory meetings as required.</span></li></ul><span>Compliance &amp; Regulatory Affairs:</span><ul><li><span>Ensure the school operates in full compliance with all applicable Kuwait Ministry of Education regulations, school accreditation standards, and internal governance policies.</span></li><li><span>Lead the preparation for and response to MoE inspections, accreditation reviews, and any external audits.</span></li><li><span>Maintain up-to-date knowledge of legislative and regulatory developments affecting special needs education in Kuwait and communicate implications to the leadership team.</span></li><li><span>Ensure all documentation, reporting, and data management systems meet required standards and deadlines.</span></li></ul><span>General Duties:</span><ul><li><span>Contribute to Stellar Education's wider strategic planning, senior leadership meetings, and whole-school initiatives as a member of the leadership team.</span></li><li><span>Prepare and submit regular reports on school performance, student outcomes, staffing, and operational matters to the Board or Senior Management as required.</span></li><li><span>Uphold and model the values, policies, and professional standards of Stellar Education at all times.</span></li><li><span>Undertake any additional duties reasonably requested by the Senior Management team in line with the scope of the role.</span></li></ul><span>Departmental Goals:</span><ul><li><span>Achieve full alignment of all academic and therapeutic programmes with the Ministry of Education (MoE) Kuwait regulations and international best practices in special needs education.</span></li><li><span>Attain measurable year-on-year improvements in student learning outcomes, behavioural progress, and developmental milestones across all programme levels.</span></li><li><span>Establish the school as a centre of excellence for inclusive education within Kuwait, recognised by families, regulatory bodies, and the wider educational community.</span></li><li><span>Build and sustain a high-performing, multidisciplinary team through structured professional development, performance management, and a culture of continuous improvement.</span></li><li><span>Develop and maintain robust systems for IEP design, implementation, monitoring, and review that are consistent, evidence-based, and family-centred.</span></li><li><span>Strengthen partnerships with parents, therapists, external agencies, and community stakeholders to create a cohesive support ecosystem for every student.</span></li></ul><span>Individual Goals:</span><ul><li><span>Lead the school with integrity, visibility, and a clear educational vision that is understood and embraced by all staff, students, and families.</span></li><li><span>Complete a structured school self-evaluation within the first term and present a School Improvement Plan (SIP) aligned with Stellar Education's strategic objectives.</span></li><li><span>Establish individual performance development plans for all direct reports within the first 60 days of appointment.</span></li><li><span>Monitor and review student IEPs on a termly basis, ensuring that goals are ambitious, measurable, and responsive to each student's evolving needs.</span></li><li><span>Maintain a minimum compliance rating in all MoE inspections and internal audits conducted during the academic year</span></li><li><span>Represent the school at senior leadership forums, parent advisory meetings, and community engagement events as a credible and approachable ambassador for Stellar Education.</span></li></ul><br><span>Requirements</span><p><b>Education:</b> Master's degree in Special Education, Psychology, or a closely related field<br></p><br><p><b>Experience:</b> 3–5 years of progressive leadership experience within a Special Needs educational environment<br></p><br><p><b>Language:</b> Bilingual proficiency in English and Arabic (essential)<br></p><br><p><b>Certification:</b> Valid school leadership or educational administration certification (required)<br></p><br>Core Competencies<br><p>Common Core Curriculum | IEP Development &amp; Oversight | Multidisciplinary Team Leadership | Behavioural Intervention | MoE Compliance | Parent &amp; Community Engagement | Crisis Management | Curriculum Design | Strategic Planning | Staff Performance Management | Data-Driven Decision Making | Inclusive Education Frameworks<br></p><br><br><span>Benefits<b>Competitive Tax-Free Salary:</b> Commensurate with market standards and your level of experience.<br><br></span><br> </div>

<p>A garage manager oversees the daily operations, staff, and business performance of an automotive repair or maintenance facility.&nbsp;</p><p>They manage repair schedules, supervise mechanics, control inventory, and handle customer service to ensure high-quality, safe, and profitable workshop operations</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><p>• Staff Supervision: Hire, train, and manage mechanics, technicians, and support staff. Assign daily tasks and monitor workflow.</p><p>• Operations &amp; Quality Control: Coordinate repair schedules, inspect completed work, and ensure safety and statutory regulations are met.</p><p>• Customer Service: Act as the main contact for clients, explain repair needs, provide cost estimates, and resolve complaints.</p><p>• Inventory &amp; Procurement: Monitor spare parts, tools, and supplies. Place orders and manage supplier relationships.</p><p>• Financial Administration: Track budgets, manage invoicing, and oversee financial performance.&nbsp;</p><p>&nbsp;</p><p><strong>Requirements &amp; Qualifications</strong></p><p>• Experience: Minimum 3 to 5 years of hands-on experience in automotive mechanics, plus prior supervisory or management background.</p><p>• Technical Knowledge: Deep understanding of vehicle systems, diagnostics, and garage equipment.</p><p>• Soft Skills: Strong leadership, problem-solving, communication, and organizational abilities.</p><p>• Education:A high school diploma; vocational training or a degree in automotive technology or business management is often preferred.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Byron Recruitment is currently seeking experienced Secondary School teachers to join our team in Kuwait working with a U.K. Curriculum. As an IGCSE English Teacher , you will be responsible for creating a safe and nurturing environment where our students can learn and develop. Start Date September 2026. Responsibilities: Plan and deliver a high-quality curriculum that meets the needs of all students Create a warm and welcoming environment where students feel safe, valued, and respected Observe and assess students' development, and use this information to plan next steps in their learning Work in partnership with parents and carers to support students' learning and development Maintain accurate records of students' progress and achievements Attend staff meetings, training sessions, and other professional development opportunities as required Ensure that the classroom environment is clean, tidy, and well-organized Support students's personal, social, and emotional development, as well as their physical and cognitive development</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Education At least 3-5 years of experience Knowledge of the British curriculum and assessment framework Excellent English communication skills, both verbal and written Ability to work collaboratively with colleagues, parents, and other stakeholders Strong organizational and time management skills Ability to adapt to a new culture and work in a multicultural setting If you are passionate about working with young children and are looking for a new challenge, we encourage you to apply for this exciting opportunity.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Statement&nbsp;:</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence.&nbsp;</p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance &amp; Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management &amp; Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering &amp; Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience &amp; Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements.&nbsp;</p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures.&nbsp;</p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner.&nbsp;</p><p><b>• Cross-Functional Coordination&nbsp;</b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives.&nbsp;</p><p><b>• Financial &amp; Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance.&nbsp;</p><p><b>• Principal (GM) Compliance &amp; Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives.&nbsp;</p><p><b>• Reporting &amp; Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results.&nbsp;</p><p><b>• Leadership &amp; People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role.&nbsp;</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field.&nbsp;</p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred.&nbsp;</p><p><b>Work Experience: </b></p><p>•&nbsp;Minimum 12 years of experience in automotive sales operations.&nbsp;</p><p>•&nbsp;Minimum 7 years in a senior management role within automotive retail sales.</p><p>•&nbsp;Experience dealing with automotive principals/OEMs and retail sales operations.&nbsp;</p><p>•&nbsp;Experience in budget management, inventory planning, customer experience, and team leadership.&nbsp;</p><p><br></p><p><b>Health, Safety &amp; Environmental Requirements:</b></p><p><b>&nbsp;</b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment.&nbsp;</p></div>

<p>Byron Recruitment is currently seeking an experienced Middle and High School English teacher to join our team in Kuwait working with a U.S. Curriculum. You will be responsible for creating a safe and nurturing environment where our students can learn and develop. Start Date ASAP</p><p>Responsibilities:</p><ul><li>Plan and deliver a high-quality curriculum that meets the needs of all students</li><li>Create a warm and welcoming environment where students feel safe, valued, and respected</li><li>Observe and assess students' development, and use this information to plan next steps in their learning</li><li>Work in partnership with parents and carers to support students' learning and development</li><li>Maintain accurate records of students' progress and achievements</li><li>Attend staff meetings, training sessions, and other professional development opportunities as required</li><li>Ensure that the classroom environment is clean, tidy, and well-organized</li><li>Support students's personal, social, and emotional development, as well as their physical and cognitive development</li></ul><p>Benefits:</p><ul><li>Monthly Basic Salary As per Company Policy, based in years of experience. Monthly take home salary around KWD 1000. Negotiable for deserving candidates.</li><li>Accommodation Free Fully Furnished Single Accommodation (water, electricity, security, basic cleaning &amp; maintenance) OR Housing Allowance in Cash (KWD 150 per month). The building has a swimming pool and a gymnasium. As per the company policy for teachers coming with family, a 2 bedroom apartment, can be assigned with a payment of KWD 90 per month.</li><li>Transportation Two way free transport from school &amp; company accommodation for the first three months. After, a nominal fee of KWD 20 per month is applicable.</li><li>Air Ticket From home country, air ticket at the start of the contract, yearly and also return air ticket at the end of contract to home country, for Employee .</li><li>Medical Insurance Government Medical Insurance for first two years. Private Medical Insurance from third year onward.</li><li>School Fees Discount 100% Fees Discount for first two children (Subject to prior management approval).</li><li>Working Days Approximately 177 days in one Academic Year.</li><li>School Working Hours 07.10 AM through 02.40 PM from Sunday through Thursday. Fridays &amp; Saturdays are weekly holidays.</li><li>Other Visa Expenses (in Home Country) Reimbursement up to a maximum of KWD 100 upon submission of payment receipts.</li><li>Contract Duration Two years, could be further renewed upon mutual consent.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Education, Master s preferred</li><li>At least 3-5 years of experience in American Curriculum Schools</li><li>Knowledge of U.S. curriculum and assessment framework</li><li>Excellent English communication skills, both verbal and written</li><li>Ability to work collaboratively with colleagues, parents, and other stakeholders</li><li>Strong organizational and time management skills</li><li>Ability to adapt to a new culture and work in a multicultural environment</li><li>If you are passionate about working with young children and are looking for a new challenge, we encourage you to apply for this exciting opportunity.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic &amp; Operational Leadership:</strong> Lead all retail sales functions (New, Used/Certified, Warehouse, NVD, Administration) to achieve sales and profitability goals.</li><li><strong>Performance &amp; Profitability:</strong> Drive retail sales performance, optimize inventory turnover, and maximize gross profit.</li><li><strong>Customer Excellence:</strong> Oversee the vehicle delivery process and coordinate with the CRM team to ensure top-tier Net Promoter Scores (NPS) and customer satisfaction.</li><li><strong>Cross-Functional Coordination:</strong> Collaborate with Service, Parts, Marketing, Finance, and Fleet Sales to ensure seamless operations.</li><li><strong>GM Principal Compliance:</strong> Maintain full compliance with all General Motors standards, programs, and reporting requirements.</li><li><strong>Leadership &amp; Development:</strong> Lead, coach, and develop the retail sales team to build organizational capability and ensure succession planning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><strong>Experience:</strong> Minimum 12+ years of retail automotive sales experience, with at least 5 7 years in a senior management role with full P&amp;L responsibility.</li><li><strong>Industry:</strong> Strong background in OEM dealership operations (GM experience is a major plus).</li><li><strong>Skills:</strong> Proven strategic thinker with strong financial acumen, leadership, and people management skills.</li><li><strong>Education:</strong> Bachelor's degree required; MBA preferred.</li><li><strong>Systems:</strong> Experience with Kerridge or similar DMS is highly desirable.</li><li><strong>Language:</strong> Fluent in English &amp; Arabic (written and spoken).</li><li><strong>Location:</strong> Open to local candidates currently based in Kuwait only (valid transferable residency is required).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance &amp; Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance &amp; Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy &amp; Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About The American International University</strong> American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2.0, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Teaching and learning excellence is one of the University's principal strategic foundations and an essential enabler of every pillar of the RISE Strategy. Without it, research does not flourish, accreditation evidence is weak, students do not succeed, and employability outcomes disappoint. The Director of the Centre for Teaching &amp; Learning is the person who builds, sustains, and continuously improves that foundation making this one of the most consequential academic leadership appointments AIU will make. For more information, visit: www.aiu.edu.kw</p><p><strong>Department Profile</strong> The Centre for Teaching &amp; Learning (CTL) is AIU's institutional hub for teaching excellence, faculty development, and learning innovation. It operates under the Office of the VPAA and serves all five schools and the Foundation Programme working with over 120 full-time faculty and a growing adjunct complement. The CTL is newly established as one of AIU's strategic academic support centres under the Office of the Vice President for Academic Affairs. The Director serves as its founding leader, responsible for building the Centre's programmes, culture, partnerships, and institutional reputation from the ground up. The CTL carries three interconnected institutional mandates at AIU:</p><ul><li><strong>Faculty Excellence &amp; Development:</strong> Building a culture of teaching excellence across AIU through structured professional development, peer observation, new faculty induction, individual coaching, and the scholarship of teaching and learning.</li><li><strong>Learning Innovation &amp; Digital Education:</strong> Advancing instructional design, educational technology integration, and evidence-based pedagogy ensuring that every AIU course, regardless of modality, reflects current best practice and produces documented student learning outcomes.</li><li><strong>Assessment, Accreditation &amp; Institutional Evidence:</strong> Generating, curating, and maintaining the teaching and learning evidence that WSCUC accreditation requires (the CTL Knowledge Repository, SLO assessment data, faculty development participation records, and the annual Teaching &amp; Learning Impact Report).</li></ul><p><strong>Scope of Work</strong> The Director of the Centre for Teaching &amp; Learning provides strategic and operational leadership across five interconnected domains all of which must function simultaneously and reinforce each other. The Director is simultaneously a faculty developer, an instructional designer, an assessment specialist, a grant administrator, and an institutional evidence builder. The Director also serves as an institutional change leader, fostering a culture of continuous improvement, innovation, collaboration, and evidence-informed educational practice across all academic units. This is not a role for a specialist who does one of these well; it is a role for a leader who does all of them, and who can build a centre that extends their capacity through institutional culture and peer networks.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. Faculty Professional Development</strong></p><ul><li>Design, deliver, and continuously evaluate a structured, evidence-based faculty development programme across AIU covering evidence-based pedagogy, inclusive teaching, active learning, hybrid and online instruction, AI in teaching, student assessment design, and academic writing for publication</li><li>Lead the New Faculty Induction Programme each September (a structured, multi-day orientation covering AIU's mission and RISE Strategy, the SLO assessment cycle, course file requirements, LMS and technology tools, academic freedom, shared governance, and the CTL's services)</li><li>Establish and facilitate Faculty Learning Communities (peer groups organised around shared teaching interests, disciplinary challenges, or pedagogical themes as the primary vehicle for sustained, collegial professional development)</li><li>Coordinate and manage the peer observation of teaching cycle (providing the framework, training observers, facilitating feedback conversations, and maintaining confidential records that support faculty development without functioning as a surveillance mechanism)</li><li>Provide individual faculty consultations on course design, assessment strategy, student engagement, and teaching effectiveness (functioning as a trusted advisor, not an evaluator)</li><li>Develop and maintain the CTL professional development calendar, ensuring that sessions are scheduled at times accessible to all faculty (including those with heavy teaching loads), offered in formats appropriate to different needs, and evaluated for effectiveness after each cycle</li><li>Coordinate academic leadership development workshops for Programme Coordinators, Department Chairs, Associate Deans and Deans in collaboration with the Office of Faculty Affairs.</li><li>Develop an institutional teaching certification pathway aligned with the UK Professional Standards Framework (Advance HE) or equivalent international framework.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>&nbsp;</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position:&nbsp;</span><span>Director of Office of Strategy, Institutional Performance &amp; Emerging Technology</span><br></p><br> <p><span>Classification:</span> Director Level</p><br> <p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br> <p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance &amp; Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br> <p>The&nbsp;<span>Office of Strategy, Institutional Performance &amp; Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br> <ol> <li><span>Strategy &amp; Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li> <li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li> <li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li> </ol> <p><span>Scope of Work</span></p><br> <p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br> <ul> <li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li> <li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li> <li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li> <li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li> <li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li> <li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li> <li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li> </ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br> <ul> <li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li> <li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li> <li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li> <li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li> <li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li> <li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li> </ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br> <ul> <li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li> <li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li> <li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li> <li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li> <li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li> <li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li> <li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li> </ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br> <ul> <li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li> <li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li> <li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li> <li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li> <li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li> <li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li> <li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li> </ul> <p><span>Experience</span></p><br> <ul> <li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li> <li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li> <li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li> <li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li> <li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li> <li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li> </ul> <p><span>Technical and Analytical Knowledge</span></p><br> <ul> <li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li> <li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li> <li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li> <li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li> <li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li> </ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br> <ul> <li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li> <li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li> <li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li> <li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li> <li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li> <li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li> <li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li> <li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li> <li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li> </ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br> <ul> <li>A current curriculum vitae</li> <li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions?&nbsp;(2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making?&nbsp;(3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li> <li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li> <li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li> </ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>

<p><h4>Principal accountabilities</h4> <p>Typical duties include the following, although specific duties vary by assignment or contract.</p> <ul> <li>Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule.</li> <li>Ensures construction adheres to construction specifications.</li> <li>Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc.). Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required.</li> <li>Logs, references, distributes, and files all related correspondence, drawings, and documents.</li> <li>Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned).</li> <li>Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and standard operating procedures for security, safety, environmental controls, hazardous materials and underground utilities.</li> <li>Visits construction sites and submits required construction reports to monitor progress against schedule and timelines.</li> <li>Cooperates with visiting government and department of defense personnel conducting official inspection visits and surveys and participates in their briefing or orientation.</li> <li>Provides leadership, mentoring, and professional development to assigned staff.</li> <li>Manages the work of teams to procure and construct work.</li> <li>Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion.</li> <li>Attends meetings as required including design and construction reviews and construction kickoff meetings.</li> <li>Performs other qualified duties as assigned.</li> </ul> <h4>Knowledge & skills</h4> <ul> <li>Knowledge of cost controls, contractual and project management of international construction projects.</li> <li>Shall also be versed in the International Building Code, NFPA fire codes and the NEC in addition to general construction practices.</li> <li>Knowledge of construction materials, processes, techniques, and methods.</li> <li>Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations.</li> <li>Knowledge of Service Contract Act and Truth in Negotiations Act.</li> <li>Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract.</li> <li>Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA).</li> <li>Knowledge of accounting practices including disclosed accounting practices.</li> <li>Effective leadership and interpersonal skills.</li> <li>Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps, forward operating bases, and major civil projects.</li> <li>Excellent communication and organizational skills are essential.</li> <li>Able to use project and construction management planning and reporting tools such as Microsoft Project and Primavera.</li> </ul> <h4>Experience & education</h4> <ul> <li>High school diploma or equivalent.</li> <li>Bachelor’s degree in engineering, construction technology, or construction management (preferred).</li> <li>Must be able to obtain and maintain a secret clearance; note US citizenship is required to obtain a secret clearance.</li> <li>Minimum seven years of construction field experience in all phases of civil and building construction or a two-year associate degree in construction management or related field and five years of field experience.</li> <li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li> <li>Experience in civil and structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li> <li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA fire codes, British Standard (BS) electrical code, and the National Electric Code (NEC) in addition to general construction practices.</li> <li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time and cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li> <li>An Engineer in Training (EIT) or professional certification/project management certification is desired.</li> <li>Additional knowledge and skills may be required by contract or assignment.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Works in a normal office environment with controlled temperature and lighting conditions.</li> <li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li> </ul> <h4>Other responsibilities</h4> <p><strong>Safety</strong> - The company enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand his or her quality management and customer satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to the job.</p></p><p></p>

<p><h4>Principal accountabilities</h4> <p>Typical duties include the following, although specific duties vary by assignment or contract.</p> <ul> <li>Supervises the total construction effort to ensure the project is constructed in accordance with the design, budget and schedule.</li> <li>Ensures construction adheres to construction specifications.</li> <li>Reads, interprets, and deciphers all construction documents (schedules, specifications, blueprints, schematics, diagrams, etc.). Provides technical assistance and interpretation of drawings, recommending construction methods and equipment as required.</li> <li>Logs, references, distributes, and files all related correspondence, drawings, and documents.</li> <li>Plans, coordinates, and supervises on-site functions (scheduling, material control, and day-to-day direction of on-site administrative staff, when assigned).</li> <li>Ensures all project staff and subcontractors employed to execute engineering-construction tasks conform to applicable work rules and SOPs for security, safety, environmental controls, hazardous materials and underground utilities.</li> <li>Visits construction sites and submits required construction reports to monitor progress against schedule/timelines.</li> <li>Cooperates with visiting government and DI personnel conducting official inspection visits and surveys and participates in their briefing or orientation.</li> <li>Provides leadership, mentoring, and professional development to assigned staff.</li> <li>Manages the work of teams to procure and construct work.</li> <li>Leads, manages and mentors the assigned technical and professional staff responsible for the facilities construction from contract development through construction completion.</li> <li>Attends meetings as required including design and construction reviews and construction kickoff meetings.</li> <li>Performs other qualified duties as assigned.</li> </ul> <h4>Knowledge & skills</h4> <ul> <li>Knowledge of cost controls, contractual and project management of international construction projects.</li> <li>Shall also be versed in the International Building Code, NFPA Fire Codes and the NEC in addition to general construction practices.</li> <li>Knowledge of construction materials, processes, techniques, and methods.</li> <li>Thorough knowledge of the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulations (DFAR) and related federal and state legislation and regulations.</li> <li>Knowledge of Service Contract Act and Truth in Negotiations Act.</li> <li>Knowledge of international business management and International Traffic in Arms Regulations (ITAR) if required for contract.</li> <li>Knowledge and understanding of the Foreign Corrupt Practices Act (FCPA).</li> <li>Knowledge of accounting practices including DynCorp’s disclosed accounting practices.</li> <li>Effective leadership and interpersonal skills.</li> <li>Requires a thorough knowledge of practices, standards, and regulations as they apply to the design and construction of the regional camps forward operating bases, and major civil projects.</li> <li>Excellent communication and organizational skills are essential.</li> <li>Able to use project and construction management planning and reporting tools such as Microsoft Project and Primavera.</li> </ul> <h4>Experience & education</h4> <ul> <li>High school diploma or equivalent.</li> <li>Bachelor’s degree in engineering, construction technology, or construction management (preferred).</li> <li>Must be able to obtain and maintain a Secret Clearance; note US citizenship is required to obtain a Secret Clearance.</li> <li>Minimum seven (7) years of construction field experience in all phases of civil and building construction or a two (2) year associate degree in construction management or related field and five (5) years of field experience.</li> <li>Experience with mechanical projects (HVAC, plumbing) and electrical projects.</li> <li>Experience in civil/structural projects and hold an American Concrete Institute (ACI) concrete testing certification.</li> <li>Construction inspector shall also be versed in the International Building Code (IBC), NFPA Fire Codes, British Standard (BS) Electrical Code, and the National Electric Code (NEC) in addition to general construction practices.</li> <li>Must be able to read, interpret, and decipher all construction documents (schedules, specifications, blueprints, schematics, diagrams, and related documents); analyze procedures to identify deficiencies, review time/cost estimates, monitor project phasing and ensure adherence to approved safety standards, observe and inspect ongoing construction work, oversee construction record keeping activities, recommend payments to contractors, recommend change orders, review proposed change orders submitted by construction contractors, prepare and submit reports, and keep a daily log of all activities, weather conditions and work quantities.</li> <li>An EIT or professional certification/project management certification is desired.</li> <li>Additional knowledge/skills may be required by contract or assignment.</li> </ul> <h4>Physical requirements/working environment</h4> <ul> <li>Works in a normal office environment with controlled temperature and lighting conditions.</li> <li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li> </ul> <h4>Other responsibilities</h4> <p><strong>Safety</strong> - Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Property Manager (Bilingual) Kuwait City, Kuwait · Full-time · On-site Company: Zaleej Real Estate Company (KSCC) Job Code: Property Manager - KWT (Bilingual) Department: Property Management Reports To: CEO About Us Zaleej Real Estate Company (KSCC) is the Kuwait real estate company that manages a diversified portfolio of commercial and residential properties across Kuwait, combining institutional-grade asset management with hands-on operational excellence.<br> Role Overview The Property Manager owns the day-to-day operations of Zaleej’s Kuwait portfolio of commercial and residential assets — protecting and enhancing asset value, maintaining high occupancy, collecting rent on time, and delivering a seamless tenant experience through accurate YARDI-driven reporting.<br> Success in the first 12 months: measurably improved occupancy, on-time rent collection with minimal arrears, embedded YARDI workflows, and a team operating with clear SOPs and accountability.<br> The role sits within Property Management and works closely with leasing, finance, and facilities.<br> Key Responsibilities • Oversee the full property management cycle for a portfolio of commercial and residential assets in Kuwait, ensuring occupancy targets, rent collection, and service quality benchmarks are consistently met.<br> • Own the end-to-end rent collection cycle: invoice on schedule, monitor receipts daily in YARDI, follow up directly with tenants on due and overdue rent, and escalate arrears promptly — ensuring rent is collected in full and on time with no delays.<br> • Lead, supervise, and develop regional property administrators; establish clear performance standards and serve as operational backup when required.<br> • Design and implement standardized property management processes and SOPs to improve efficiency, with a focus on embedding and optimizing the YARDI system across all workflows.<br> • Manage the end-to-end leasing cycle — including tenant sourcing, lease negotiation, renewals, and statutory compliance checks — to minimize void periods.<br> • Develop and execute marketing plans for vacant properties — listings, photography, digital channels, signage, and broker networks — to accelerate lease-up and minimize voids.<br> • Monitor all vendor and service contracts for compliance, cost control, and performance; coordinate planned and reactive maintenance within approved budgets and SLAs.<br> • Prepare and present accurate monthly portfolio performance reports covering occupancy, rental income, arrears, maintenance expenditure, and market trends.<br> • Analyze market conditions and competitor activity in the Kuwait real estate market; recommend pricing adjustments, capital improvements, or repositioning strategies.<br> • Act as the primary liaison between tenants and management for property-related issues, ensuring prompt resolution and high tenant satisfaction and retention.<br> • Secure management approvals on capital and operational expenditure, maintaining full audit trails.<br> • Respond to after-hours property emergencies, coordinating contractors and stakeholder communications.<br> What we Offer • Manage a diversified, growing portfolio within a principal-led, long-term investment group.<br> • Direct exposure to senior leadership and real influence over portfolio strategy and standards.<br> • A collaborative, entrepreneurial environment valuing initiative, integrity, and improvement.<br> How to Apply Apply via the online application form: https://airtable.<br>com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ Select “Property Manager - KWT (Bilingual)” as the position and reference code.<br> Alternatively, email your CV directly to hr@zaleej.<br>com with the subject line “Property Manager”.<br> Only shortlisted candidates will be contacted.<br> We appreciate all applications.<br> Essential (Must-Have) • Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related discipline.<br> • Minimum 5 years’ hands-on experience in property and leasing management within the Kuwait market, covering both commercial and residential assets.<br> • Demonstrable experience marketing vacant properties (listings, campaigns, broker networks) with a track record of reducing void periods.<br> • Proven rent collection and arrears management experience — proactive tenant follow-up and escalation — with a track record of on-time collection and no delays.<br> • Demonstrated proficiency with YARDI (or equivalent property management software) and Microsoft 365.<br> • Full professional fluency in Arabic and English — must read, write, and speak both — for tenant relations, marketing, regulatory filings, and reporting.<br> • Strong financial literacy: ability to prepare budgets, analyse rent rolls, track variances, and report clearly to management.<br> • Thorough knowledge of Kuwait property management regulations, Ministry of Justice lease registration, and municipality compliance requirements.<br> • Valid Kuwait driving license and transferable Article 18 residency visa.<br> Preferred (Nice-to-Have) • Exposure to GCC, US, or European real estate markets in addition to Kuwait.<br> • Background in project management methodology or a relevant certification (e.<br>g. PMP, PRINCE2).<br> • Experience with financial analysis at the property or portfolio level.<br> • Familiarity with customer service best practices and facilities coordination.<br> • Established network of government and industry contacts in Kuwait.<br></span> </div>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES&nbsp;</b></p><p><br></p><p>Leading Guest Services Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures recognition of employees is taking place across areas of responsibility. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Maintaining Guest Services and Front Desk Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Understands the impact of Front Office operations on the Rooms area and overall property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals.</p><p>Managing Projects and Policies Ensures compliance with all Front Office policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations. Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. Strives to improve service performance. Empowers employees to provide excellent customer service. Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Responds to and handles guest problems and complaints. Observes service behaviors of employees and provides feedback to individuals and/or managers.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Establishes challenging, realistic and obtainable goals to guide operation and performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures employees are treated fairly and equitably. Manages employee progressive discipline procedures for Front Office Staff. Administers the performance appraisal process for direct report managers. Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor &amp; employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>