Counter Sales Executive
٢٣ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are thrilled to announce an opening for a Retail Salesman specializing in Auto Spare Parts to join our enthusiastic team in Kuwait. This position is ideal for those who are passionate about the automotive sector and are committed to delivering exceptional customer service. As a Retail Salesman, you will be instrumental in helping customers find the right spare parts for their vehicles, ensuring they have a positive shopping experience. Your dedication to customer satisfaction will be a key driver of our success and reputation in the market.</p><p>In this role, you will undergo comprehensive training that will equip you with in-depth knowledge of various automotive components and their applications. We are dedicated to fostering a culture of growth and development, and as you gain experience, you will have opportunities for career advancement within our organization. Our collaborative team environment encourages creativity and continuous learning, ensuring you have the necessary tools to excel in your role.</p><p>Joining our team means being part of a dynamic workplace where your contributions are valued, and your professional growth is prioritized. We focus not only on achieving sales targets but also on building lasting relationships with our customers. If you are ready to take the next step in your career and make a significant impact in the automotive retail sector, we invite you to apply and become part of our thriving team.</p><p><b>Responsibilities:</b></p><ol><li>Assist customers in identifying and purchasing the correct automotive spare parts by providing expert advice and personalized recommendations, ensuring a seamless shopping experience that meets their specific needs.</li><li>Verify part numbers, vehicle compatibility, and stock availability before processing orders, minimizing errors and ensuring timely delivery of the right products to our customers.</li><li>Process sales transactions, returns, exchanges, and related documentation accurately using point-of-sale (POS) systems, maintaining compliance with company policies and enhancing operational efficiency.</li><li>Conduct regular inventory checks to monitor stock levels and communicate with management regarding reordering needs, ensuring that popular items are always available for customers.</li><li>Stay updated on the latest automotive trends, new products, and industry developments to effectively communicate relevant information to customers and enhance their purchasing decisions.</li><li>Collaborate with team members to develop promotional strategies and marketing initiatives that drive traffic to the store and increase sales performance, contributing to the overall success of the business.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Diploma or Bachelor's Degree in Business, Marketing, Automotive, or a related field is preferred.</li><li>3–5 years of experience in automotive spare parts retail or counter sales is essential.</li><li>Good knowledge of automotive spare parts and vehicle applications to provide informed recommendations.</li><li>Fluency in Arabic and English (spoken) is mandatory for effective communication.</li><li>Proficiency in MS Office and inventory/ERP systems to manage sales and stock efficiently.</li><li>Strong communication, negotiation, and customer service skills to enhance customer interactions.</li><li>Sales-oriented, energetic, and team-focused personality to thrive in a retail environment.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Al Mithaq International Real Estate Center is looking for <b>Real Estate Sales Agent</b> to join our growing team in Kuwait.</p><p><br></p><p>In this role, you will help clients find suitable residential and commercial rental properties, build long-term client relationships, and provide professional guidance throughout the leasing process from property selection to lease completion.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>Assist clients in leasing residential and commercial properties.</p><p>Conduct property viewings and client meetings.</p><p>Build and maintain strong relationships with landlords and tenants.</p><p>Generate new leasing opportunities and follow up on prospective clients.</p><p>Understand clients' leasing requirements and recommend suitable properties.</p><p>Negotiate lease terms and support clients throughout the leasing process.</p><p>Coordinate property viewings and facilitate lease agreements.</p><p>Stay updated on the local rental market and available property listings.</p><p>Work closely with the leasing team to achieve company objectives.</p><p>Maintain accurate client and property records using the company's CRM system.</p><p><br></p><p><b>What We Offer?</b></p><p><br></p><p>Professional training and continuous support.</p><p>Career growth opportunities.</p><p>A professional and collaborative work environment.</p><p>The opportunity to build a successful career with one of Kuwait's established real estate companies.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Strong communication and interpersonal skills.</p><p>Excellent negotiation and customer service skills.</p><p>Ability to understand clients' leasing requirements and recommend suitable properties.</p><p>Strong relationship-building skills with landlords and tenants.</p><p>Self-motivated, proactive, and results-oriented.</p><p>Strong organizational and time management skills.</p><p>Ability to manage multiple clients and property listings efficiently.</p><p>Proficiency in Microsoft Office and CRM systems.</p><p>Ability to work independently and as part of a team.</p><p>Fluency in Arabic is required; English is an advantage.</p><p>Valid Kuwait driving license is preferred.</p><p>Previous experience in real estate leasing or property rentals is preferred.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong><u>Job Responsibilities:</u></strong></p>
<ul>
<li>Maintain and manage automotive spare parts inventory efficiently.</li>
<li>Receive, inspect, and record incoming spare parts and materials. parts consignments from suppliers.</li>
<li>Approve the documentation from clearing agents regarding the shipment.</li>
<li>Report any damages / shortages to parts supervisor and mentioning on documents of clearing agents.</li>
<li>Issue spare parts to workshop staff based on approved job cards and requisitions.</li>
<li>Conduct regular stock counts and inventory audits.</li>
<li>Report on shortages and damages to Warehouse supervisor / warehouse assistant spare parts for preparing necessary claims.</li>
<li>Allocate of new bin locations for new spare parts.</li>
<li>Place all spare parts received in their allocated bin locations.</li>
<li>Provide the salesman in the front counter (cash) and garage counter with spare parts against job orders and / or invoices and / or delivery notes.</li>
<li>Regular and random stock checks on a weekly / daily basis as directed by the spare parts manager.</li>
<li>Upkeep stores by organize periodic cleaning of stores, report any damages with in the stores *water leaks, fire hazards, etc).</li>
<li>Advice on safety and security matters to spare parts manager.</li>
<li>Assess requirements of shelving and bins and request for stores material on a regular basis.</li>
<li>Leave planning, job allocation, supervision of work etc.</li>
<li>Undertake annual stock take of spare parts.</li>
<li>Performing any other tasks as assigned by his/her direct supervisor.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Education</u></strong></p>
<p>Bachelor's Degree or Diploma in Material Management or any related to Automobile Mechanic.</p>
<p><strong><u>Experience:</u></strong></p>
<p>Minimum 3-4 years of experience within Similar role in Automotive sector.</p>
<p><strong><u>Knowledge & Skills:</u></strong></p>
<p>Knowledge of Auto Parts , Inventory & Store Operation and material handling procedure.</p>
<p>Hands-on experience using CDK, Kerridge</p>
<p>Basic computer knowledge and reporting skills.</p>
<p>Good communication skills in English; Arabic will be an advantage</p>
<p>Ability to work under pressure</p>
<p>Problem solving skills</p>
<p>Strong customer handling skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Jarir Book Stores is one of the leading retail chain in Saudi Arabia having more than 60 showrooms all over GCC. They need experienced salesmen who have experience in MOBILES, LAPTOPS, Books, Video games, stationery, etc. This is a FREE RECRUITMENT<br> <br> <p> <b>Required Candidate profile</b> </p>Counter salesmen with minimum 3 years experience in Mobiles, laptops, gaming consoles, stationery, English Books, Arabic Books need apply<br> <br> <p> <b>Perks and benefits</b> </p>Free Recruitment and no service charge</div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>1.</span></strong><strong><u><span>JOB PURPOSE</span></u></strong></p><br><br><br><p>To drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives. The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.</p><br><br><p>The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.</p><br><br><p><strong><span>2.</span></strong><strong><u><span>PRINCIPAL ACCOUNTABILITIES</span></u></strong></p><br><br><br><ul><li>Develop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.</li><li>Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.</li><li>Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.</li><li>Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.</li><li>Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.</li><li>Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.</li><li>Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.</li><li>Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.</li><li>Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.</li><li>Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.</li><li>Participate in customer visits, industry events, and business development activities to promote DHL ACS services.</li><li>Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.</li><li>Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.</li><li>DSO management</li></ul><br><strong><u>3. NATURE AND SCOPE</u></strong><br><strong>a) Context</strong><br>The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait. The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.<br> The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutions<br><strong>b) Reporting Relationships</strong><br> Direct Line Manager: Commercial Director Kuwait<br>• Functional Relationships: ACS MENA Team<br>• ACS Capacity Management<br>• ACS Worldwide Offices<br>• Country ACS Teams<br>• Gateway and Operations Teams<br>• Aviation Management<br>• Customer Service Teams<br><strong>c) Contacts</strong><br><strong>a. Internal</strong><br>• ACS MENA Management<br>• ACS Capacity Management Team<br>• Country Management<br>• Sales and Commercial Teams<br>• Gateway Operations<br>• Freight Desk<br>• Customer Service Department<br><strong>b. External</strong><br>• Freight Forwarders<br>• Logistics Providers<br>• Consolidators<br>• Ground Handling Agents<br>• Industry Stakeholders<br><strong>d) Problem Solving</strong><br>• Resolve customer service and operational challenges impacting cargo movement.<br>• Identify alternative routing and capacity solutions during disruptions.<br>• Address commercial and pricing issues while maintaining profitability.<br>• Balance customer requirements against operational constraints and network limitations.<br>• Develop creative solutions to secure new business and retain existing accounts.<br><strong>e) Decision Making</strong><br>The role requires independent judgment in:<br>• Business development and customer acquisition activities.<br>• Pricing recommendations and commercial negotiations within delegated authority.<br>• Customer prioritization and opportunity management.<br>• Escalation of operational and commercial issues.<br>• Capacity allocation recommendations to maximize revenue opportunities.<br><strong>f) Planning and Organization</strong><br>• Develop annual sales plans and business development strategies.<br>• Maintain an active sales pipeline and account management schedule.<br>• Conduct regular customer visits and business reviews.<br>• Coordinate with regional and operational stakeholders to support commercial objectives.<br>• Monitor sales performance and implement corrective actions where required.<br><strong>g) Job Challenge</strong><br>• Achieving revenue and volume targets within highly competitive market conditions.<br>• Balancing customer demands with network and capacity limitations.<br>• Managing multiple customer opportunities simultaneously.<br>• Responding effectively to market fluctuations and competitor actions.<br>• Delivering commercial growth while maintaining operational excellence and customer satisfaction.<br>• Operating under time-sensitive conditions that require proactive and reactive decision-making.<br><p><strong><u>4. KNOWLEDGE, SKILLS & EXPERIENCE</u></strong></p><br><br><p> <strong>Experience</strong></p><br><br><p>• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales.</p><br><br><p>• Proven track record in business development and account management.</p><br><br><p>• Experience within international logistics, airline cargo, or express industry preferred.</p><br><br><p>• Strong commercial negotiation and relationship management experience.</p><br><br><p>• Strong sales and business development capabilities.</p><br><br><p>• Excellent negotiation and influencing skills.</p><br><br><p>• Strong customer relationship management skills.</p><br><br><p>• Commercial acumen with strong analytical abilities.</p><br><br><p>• Excellent verbal and written communication skills.</p><br><br><p>• Ability to work under pressure and manage multiple priorities.</p><br><br><p>• Strong presentation and reporting skills.</p><br><br><p>• Proficient in Microsoft Office applications and CRM systems.</p><br><br><br><p><strong>Qualifications</strong></p><br><br><p>• Bachelor’s degree in business, Logistics, Supply Chain, Aviation Management</p><br><br><p>• Professional sales or logistics qualifications advantageous.</p><br><br><br><p><strong>Languages</strong></p><br><br><p>• Fluent in English (written and verbal).</p><br><br><p>• Arabic language skills would be an advantage.</p><br><br><br><p><strong><u>5. DIMENSIONS</u></strong></p><br><br><p>• Responsible for delivering Kuwait ACS revenue and volume targets.</p><br><br><p>• Manage and develop a portfolio of key ACS customers.</p><br><br><p>• Generate new business opportunities and secure additional market share.</p><br><br><p>• Conduct regular customer meetings, business reviews, and sales presentations.</p><br><br><p>• Maintain accurate sales forecasting and reporting.</p><br><br><p>• Support network capacity optimization through effective commercial planning.</p><br><br><p>• Contribute to customer retention and profitability objectives.</p><br><br><p>• DSO</p><br><br><br><br> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a sales executive, securing new business opportunities to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Generate new business leads: Analyze local market trends and competitor activity to uncover opportunities across revenue streams</li>
<li>Grow customer accounts: Build relationships with existing customers and travel locally to expand market share and drive business to the hotel/cluster</li>
<li>Negotiate and contract effectively: Secure group and corporate bookings by negotiating rates and preparing contracts in line with pricing strategies</li>
<li>Develop local marketing: Support business growth by leveraging creative marketing channels tailored to the local market</li>
<li>Collaborate cross-functionally: Partner with other hotel departments to develop exceptional guest experiences and build comprehensive sales programs</li>
<li>Provide visibility into sales efforts: Maintain detailed records of sales activity and deliver timely updates to sales leadership</li>
<li>Respond to client enquiries: Handle customer questions and requests promptly and professionally to support conversion and satisfaction</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p>
<p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>
<div ><div ><div lucida console", sans-serif; font-size: 13px; display: inline;"><p class="MsoHeader" ><strong><span >1.<span Times New Roman";"> <span> </span></span></span></strong><strong><u><span >JOB PURPOSE</span></u></strong></p><p ></p><p class="MsoBodyText3" >To drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives. The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.</p><p class="MsoBodyText3" >The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.</p></div><div ><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin: 6pt 0in 0.0001pt 0.35in; text-indent: -0.35in;"><strong><span >2.<span Times New Roman";"> </span></span></strong><strong><u><span >PRINCIPAL ACCOUNTABILITIES</span></u></strong></p><p lucida console", sans-serif; font-size: 13px; text-align: justify;"></p><ul lucida console", sans-serif; font-size: 13px; margin-top: 0in;"><li >Develop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.</li><li >Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.</li><li >Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.</li><li >Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.</li><li >Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.</li><li >Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.</li><li >Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.</li><li >Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.</li><li >Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.</li><li >Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.</li><li >Participate in customer visits, industry events, and business development activities to promote DHL ACS services.</li><li >Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.</li><li >Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.</li><li >DSO management</li></ul><div ><strong ><u ><font face="arial" size="3"><br></font></u></strong></div><div ><strong ><u ><font face="arial" size="3">3. NATURE AND SCOPE</font></u></strong></div><div lucida console", sans-serif; font-size: 13px; text-align: justify;"></div></div><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a) Context</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait. The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutions</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b) Reporting Relationships</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"> Direct Line Manager: Commercial Director Kuwait</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Functional Relationships: ACS MENA Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Worldwide Offices</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country ACS Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway and Operations Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Aviation Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>c) Contacts</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>a. Internal</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS MENA Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• ACS Capacity Management Team</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Country Management</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Sales and Commercial Teams</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Gateway Operations</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Desk</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer Service Department</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>b. External</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Freight Forwarders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Logistics Providers</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Consolidators</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Ground Handling Agents</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Industry Stakeholders</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>d) Problem Solving</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Resolve customer service and operational challenges impacting cargo movement.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Identify alternative routing and capacity solutions during disruptions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Address commercial and pricing issues while maintaining profitability.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balance customer requirements against operational constraints and network limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop creative solutions to secure new business and retain existing accounts.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>e) Decision Making</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">The role requires independent judgment in:</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Business development and customer acquisition activities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Pricing recommendations and commercial negotiations within delegated authority.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Customer prioritization and opportunity management.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Escalation of operational and commercial issues.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Capacity allocation recommendations to maximize revenue opportunities.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>f) Planning and Organization</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Develop annual sales plans and business development strategies.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Maintain an active sales pipeline and account management schedule.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Conduct regular customer visits and business reviews.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Coordinate with regional and operational stakeholders to support commercial objectives.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Monitor sales performance and implement corrective actions where required.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><strong>g) Job Challenge</strong></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><br></div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Achieving revenue and volume targets within highly competitive market conditions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Balancing customer demands with network and capacity limitations.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Managing multiple customer opportunities simultaneously.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Responding effectively to market fluctuations and competitor actions.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Delivering commercial growth while maintaining operational excellence and customer satisfaction.</div><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">• Operating under time-sensitive conditions that require proactive and reactive decision-making.</div><div ><u ><font face="arial" size="3"><br></font></u><div ><p class="MsoHeader" ><strong ><u ><font face="arial" size="3">4. KNOWLEDGE, SKILLS & EXPERIENCE</font></u></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; margin-left: 0.25in; text-indent: -0.2in;"> <strong>Experience</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proven track record in business development and account management.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Experience within international logistics, airline cargo, or express industry preferred.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong commercial negotiation and relationship management experience.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong sales and business development capabilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent negotiation and influencing skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong customer relationship management skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Commercial acumen with strong analytical abilities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Excellent verbal and written communication skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Ability to work under pressure and manage multiple priorities.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Strong presentation and reporting skills.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Proficient in Microsoft Office applications and CRM systems.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Qualifications</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Bachelor’s degree in business, Logistics, Supply Chain, Aviation Management</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Professional sales or logistics qualifications advantageous.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><strong>Languages</strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Fluent in English (written and verbal).</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Arabic language skills would be an advantage.</p><p class="MsoHeader" ><strong ><font face="arial black" size="2"><u><br></u></font></strong></p><p class="MsoHeader" ><strong ><font face="arial" size="3"><u >5. DIMENSIONS</u></font></strong></p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Responsible for delivering Kuwait ACS revenue and volume targets.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Manage and develop a portfolio of key ACS customers.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Generate new business opportunities and secure additional market share.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Conduct regular customer meetings, business reviews, and sales presentations.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Maintain accurate sales forecasting and reporting.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Support network capacity optimization through effective commercial planning.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• Contribute to customer retention and profitability objectives.</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;">• DSO</p><p class="MsoHeader" lucida console", sans-serif; font-size: 13px; text-align: justify; margin-left: 0.25in; text-indent: -0.2in;"><br></p></div></div><br class="Apple-interchange-newline"></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>AlQurain AI helps local businesses in Kuwait save time and serve customers better through AI automation WhatsApp assistants, booking automation, and back-office automation. We're looking for a driven, well-connected salesperson in Kuwait to grow our client base. Your main job is to reach out to local businesses, spark their interest, and book qualified meetings for our team to present and close. You open the doors; we handle the demo, the building, and the delivery. What you'll do: Reach out to local businesses across Kuwait clinics, dental and medical centers, restaurants, cafes, gyms, salons, and similar by phone, message, and in-person visits. Introduce AlQurain AI's services clearly and simply, and generate interest. Qualify prospects and book meetings with genuinely interested decision-makers (owners or managers). Follow up with leads and keep them warm. Represent AlQurain AI professionally and protect our reputation in every interaction. Build and maintain relationships with local business owners. This is a commission-based, performance-driven role with strong earning potential and a clear path to a lead sales position as the company grows.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Based in Kuwait, with good knowledge of the local business scene.</li><li>Fluent Arabic and good English Arabic is essential, as most clients are Arabic-speaking.</li><li>Experience in sales, business development, telesales, or field sales (any industry; selling to small and mid-size businesses is a strong plus).</li><li>Confident, professional, and well-spoken you'll be the first impression of our company.</li><li>Self-motivated and comfortable with high-volume outreach (calls, messages, visits) and booking meetings.</li><li>Honest and trustworthy you represent our brand and never overpromise to land a meeting.</li><li>A network of local business contacts is a major advantage.</li><li>Comfortable with a commission-based, performance-driven role.</li></ul><p></p></section>
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<p>We are seeking a dynamic and results-oriented Salesman to join our thriving accounting firm in Kuwait. This role is perfect for individuals who are passionate about sales and eager to make a significant impact in the financial services sector. As a Salesman, you will be responsible for promoting our accounting services to potential clients, building strong relationships, and driving business growth. This is an exciting opportunity to develop your sales skills while working in a supportive and collaborative environment.</p><p>In our company, we believe in fostering personal and professional growth. You will receive comprehensive training and mentorship from experienced professionals who are dedicated to helping you succeed. Our team culture is centered around innovation, teamwork, and continuous improvement, which means you will have plenty of opportunities to learn and advance your career. We encourage our employees to take initiative and bring new ideas to the table, allowing you to not only meet your sales targets but also contribute to the overall success of the organization.</p><p>As you embark on this journey with us, you will find that your contributions are valued and recognized. With a strong emphasis on career progression, we provide pathways for advancement within our organization. You will have the chance to take on additional responsibilities and grow into more senior sales roles as you demonstrate your abilities. Join us in making a difference in the accounting industry while achieving your career aspirations!</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement effective sales strategies to attract new clients, utilizing market research and analysis to identify potential leads and opportunities.</li><li>Build and maintain strong relationships with clients through regular communication and follow-ups, ensuring their needs are met and fostering long-term partnerships.</li><li>Conduct presentations and product demonstrations to showcase our accounting services, highlighting the unique value propositions that differentiate us from competitors.</li><li>Collaborate with the marketing team to create promotional materials and campaigns that effectively communicate our services and drive lead generation.</li><li>Track and analyze sales performance metrics, providing regular reports to management and adjusting strategies as needed to meet or exceed sales targets.</li><li>Attend industry events, trade shows, and networking functions to represent the company and expand your professional network.</li><li>Provide excellent customer service by addressing client inquiries and resolving issues promptly, ensuring a positive experience that encourages referrals.</li><li>Stay updated on industry trends, competitor offerings, and regulatory changes to effectively position our services and maintain a competitive edge.</li><li>Participate in training and development programs to enhance your sales skills and knowledge of accounting services, contributing to your personal growth and career advancement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proven sales experience, demonstrating a track record of meeting or exceeding sales targets in a competitive environment.</li><li>Strong communication skills, both verbal and written, enabling effective interaction with clients and team members.</li><li>Excellent negotiation skills, with the ability to persuade and influence others to achieve desired outcomes.</li><li>Knowledge of accounting principles and services, allowing for informed discussions with potential clients.</li><li>Proficiency in CRM software and sales analytics tools to manage leads and track performance effectively.</li><li>Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced environment.</li><li>Strong problem-solving skills, with the capacity to identify challenges and develop effective solutions to meet client needs.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Drive direct sales and business development for ICT solutions across the Kuwait market.</p></li><li><p>Identify, develop, and close new business opportunities with government and private sector customers.</p></li><li><p>Promote Digital Transformation, Cloud Software, Cyber Security, Networking, Data Center, Infrastructure, and Physical Security (ELV) solutions.</p></li><li><p>Manage the complete sales cycle from lead generation to contract closure.</p></li><li><p>Prepare technical and commercial proposals in coordination with internal teams.</p></li><li><p>Participate in government and private sector tenders, ensuring compliance with tender requirements and timelines.</p></li><li><p>Build and maintain strong relationships with key decision-makers, consultants, and channel partners.</p></li><li><p>Achieve assigned sales targets and contribute to business growth.</p></li><li><p>Maintain market intelligence, competitor analysis, and customer engagement activities.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Senior ICT Sales and Marketing person who has local market experience and references in Digital Transformation & Cloud Software Applications, Cyber Security, Networks (Switching & Routing, Wireless, Collaboration, and Storage Networks) and Infrastructure, Data Centers, and Physical Security ELV.
Roll is to support ICT management in discovering / creation / close direct & tender sales opportunities.
</p><br><ul><li><p>University degree in related field</p></li><li><p>Experience 15+ years.</p></li><li><p>Familiarity with Kuwait Market & Customers.</p></li><li><p>Familiarity with Tendering closing time cycle.</p></li><li><p>Familiarity with tendering Government bodies and rules.</p></li><li><p>Languages English and Arabic.</p></li><li><p>Transferable non-government residency status</p></li><li><p>Has valid driving license and car.</p></li></ul><p><br></p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Who Are We ❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell We are looking to hire a dynamic and energetic Sales Executive to join our team.<br> This role is crucial in driving Foodics’ growth by sourcing, closing, and actively maximizing revenue from new and existing partners, particularly focusing on selling our SaaS software to restaurants.<br> The Sales Executive will play a pivotal role in expanding our international reach and boosting collaboration with digital third-party integration apps.<br> If you are passionate about sales, technology, and thrive in a fast-paced environment, we want to hear from you!<br> What Will You Do❓ Achieve Targets: Maintain a high closing ratio on qualified leads.<br> Meet and exceed daily, weekly, and monthly KPIs to hit sales targets.<br> Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events.<br> Convert demo sessions into confirmed sales.<br> Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales.<br> CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities.<br> Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance.<br> Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota.<br> Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques.<br> Achieve high scores on product knowledge assessments.<br> Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.<br> What Are We Looking For❓ Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field.<br> Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred.<br> Talented fresh graduates with a passion for SaaS sales will also be considered.<br> Analytical Skills: Strong analytical and problem-solving abilities.<br> Communication Skills: Excellent communication skills in English and Arabic.<br> Fluency in other languages is a plus.<br> Mobility: Valid driver’s license and access to a personal car, with a willingness to conduct fieldwork.<br> Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.<br> Adaptability: Flexibility to thrive in a fast-paced and evolving environment.<br> Passion: Enthusiasm for technology and being part of a fast-growing SaaS company.<br> Who Will Excel❓ Previous experience in the SaaS, technology, or F&B industry.<br> A proactive approach with a track record of exceeding sales targets.<br> A collaborative team player with a passion for driving growth and innovation.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Should have relevant recognized formal qualifications University level. Strong communication, negotiation, and presentation skills. Strong ability to drive sales growth with client focus and relationship building skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience with B2B software sales, managed IT services, or cloud-based solutions within GCC Market.</li><li>Background and knowledge of IT/System environments (Storage, Server, Network)</li><li>Mandatory Experience with enterprise hardware and services solutions.</li><li>Fluency in English & Arabic languages are essential for this job role.</li><li>Candidates should hold a valid Kuwaiti driving license.</li></ul><p></p></section>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>The Vendor Coordinator will be responsible for handling daily operations of the NFV and guiding NFV partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners. </p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Maintaining inventory for partners with daily updates; price updates, inventory update, new SKUs, promotions, catalog</li><li>Administrative assistance to vendors; address vendor issues via various requests tools</li><li>Implement and execute promotions from the vendors on the platform.</li><li>Help vendors familiarize themselves with internal tools and technology for optimized order processing.</li><li>Improve content quality in both Arabic & English</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor’s degree</li><li>Minimum 3 years of experience in a similar role</li><li>Able to analyse data.</li><li>Arabic is a must. Excellent verbal and written communication skills</li><li>Ability to think logically and strategically. </li><li>Committed to your own performance and development.</li><li>Effective organizational skills </li><li>Basic - Intermediate skills in excel. </li><li>Ability to work as part of a fast-growing team and be a team player.</li></ul><br><br> </div>
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<p><strong><span>About us</span></strong></p><br><p>Minimalist.ae <span>is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Kuwait, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.</span></p><br><p><strong><span>The role</span></strong></p><br><p><strong><span>As Store Manager</span></strong><span>, you will oversee the operations and teams of one of our stores in Kuwait. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping. </span></p><br><p><strong><span>Store Operations & Sales</span></strong></p><br><ul><li><p><span>Run all daily store operations, including opening/closing, staffing, and floor supervision.</span></p><br></li><li><p><span>Own the store’s daily, weekly, and monthly sales results.</span></p><br></li><li><p><span>Actively manage the sales floor to drive conversion, ATV, and UPT.</span></p><br></li><li><p><span>Ensure stock availability, correct pricing, and accurate stock handling within the store.</span></p><br></li><li><p><span>Maintain store standards, visual merchandising, and overall presentation at all times.</span></p><br></li><li><p><span>Control the store level stock movement, counts, and documentation.</span></p><br></li><li><p><span>Ensure strong loss prevention practices within the store.</span></p><br></li><li><p><span>Investigate and report stock discrepancies.</span></p><br></li></ul><p><strong><span>Customer Experience</span></strong></p><br><ul><li><p><span>Be present on the floor to lead customer experience by example.</span></p><br></li><li><p><span>Handle VIP clients and complex customer situations.</span></p><br></li><li><p><span>Ensure the team delivers a consistent luxury service experience every day.</span></p><br></li><li><p><span>Follow up on customer feedback and take immediate action at store level.</span></p><br></li></ul><p><strong><span>Team Management</span></strong></p><br><ul><li><p><span>Manage the store team on a daily basis, including scheduling and task allocation.</span></p><br></li><li><p><span>Set clear daily priorities and expectations for the team.</span></p><br></li><li><p><span>Conduct regular performance check-ins and address performance issues quickly.</span></p><br></li><li><p><span>Create a positive, high energy working environment</span></p><br></li></ul><p><strong><span>Training & Onboarding</span></strong></p><br><ul><li><p><span>Ensure new joiners complete the onboarding plan and understand store procedures.</span></p><br></li><li><p><span>Support the team with day-to-day product updates and selling guidelines.</span></p><br></li><li><p><span>Reinforce service standards and basic sales techniques on the floor.</span></p><br></li><li><p><span>Identify skill gaps and flag training needs to the Retail Manager.</span></p><br></li></ul><p><strong><span>What we offer</span></strong></p><br><ul><li><p><span>Competitive salary with performance-based incentives.</span></p><br></li><li><p><span>Visa and permits.</span></p><br></li><li><p><span>Health insurance.</span></p><br></li><li><p><span>Annual flight ticket allowances.</span></p><br></li><li><p><span>Growth and long-term development opportunities.</span></p><br></li><li><p><span>Long-term perspective in a rapidly expanding, future-oriented organization.</span></p><br></li><li><p><span>An engaging and challenging work environment with a motivated & professional team of specialists.</span></p><br></li></ul><br><p><span>As an ideal candidate, you will have:</span></p><br><ul><li><p><span>A minimum of 5 years of relevant experience in managing retail stores within Kuwait in luxury, watches, or jewelry.</span></p><br></li><li><p><span>Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar.</span></p><br></li><li><p><span>Ideally relevant certification in sales, management, or project management from accredited providers.</span></p><br></li><li><p><span>Outstanding communication skills in English.</span></p><br></li><li><p><span>Outstanding communication skills in Arabic.</span></p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>Long Description <br><br>Job Summary <br></span><p>Drive a truck (HGV) primarily to deliver or pick up merchandise or to deliver packages. May load and unload vehicle.</p><br>
<br><br>Job Responsibilities <br><ul>
<li>Ensuring that trucks and vehicles are always clean and well driven so as to represent the company correctly;</li>
<li>Following delivery schedules;</li>
<li>Using the company mobile phones in a proper mannner and strictly only for business purposes;</li>
<li>Ensuring all trucks and vehicles are maintained and fuelled correctly according to schedule;</li>
<li>Overseeing the correct loading and unloading of vehicles;</li>
<li>Assisting Installers with delivery and assembly;</li>
<li>Driving in a manner which ensures the products and staff are safe;</li>
<li>Having sound knowledge of the country and area for delivery and checking destination knowledge in advance with Supervisor/Manager of unknown;</li>
<li>Follow the strictest of road safety procedures and local driving laes without fail;</li>
<li>Taking care not to damage product.</li>
</ul>
<br><br>Candidate Requirements <br><ul>
<li>Full and clean Heavy Goods Vehicle driving license;</li>
<li>Minimum 2 years driving experience;</li>
<li>Written and spoken English;</li>
</ul>
<br><br>Education <br>Bachelor’s Degree<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Data Center Storage Engineers support the enterprise storage infrastructure for all sites within the RCC-SWA Area of Responsibility and provide optimization, administration, and technical documentation for the enterprise storage infrastructure. DCSEs resolve enterprise-level change requests and act as the top-level of support escalation for all enterprise storage support issues. Principal technical areas include NetApp, EMC, VMware, Windows DFS, Cisco UCS and other related storage, virtualization, networking, and monitoring technologies. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Enterprise-level support for NetApp CIFS, NFS, iSCSI and FC/FCoE storage presented to a wide array of systems including VMware ESXi, Unix, and Linux clients as well as Windows file services and desktop clients. Periodic reports on storage capacity and utilization as well as system uptime and performance. + Top-tier support for escalated issues and complex projects. Daily monitoring of all enterprise storage for integrity, reliability, resource utilization and availability. + Log review and issue reporting related to monitoring of temperature and overall storage health throughout the SWA AOR. + Configure and provision VMware storage requirements. + Plan, install, configure, and upgrade the NetApp storage infrastructure. + The top-tier of support for storage projects and solutions for backup, disaster recovery, consolidation/de-duplication, data protection, performance, upgrades, and system audit tasks. + Documentation for Tactics, Techniques, and Procedures (TTPs) for configuring and managing storage, storage networks, and physical disks as well as data protection, access control, resource monitoring and management, storage high availability, fault tolerance and scalable storage infrastructure. + Review IAVA report and coordinate with all subordinate elements to remediate accordingly. + Provide updated Patch for remediation and Firmware updates based on vendor distribution. + Performs other duties and assignments as required Qualifications + Qualifications + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. + Bachelor’s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + Baseline: + Cisco: CCNP: Certified Network Professional - Security + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler: Certified Incident Handler + ISACA: CISA: Certified Information Systems Auditor + ISC2: CCSP: Certified Cloud Security Professional + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + Computing Environment (CE): + CNFDS: Cisco and NetApp Flexpod Design Specialist + CNFIAS: Cisco and NetApp Flexpod Implementation and Administration Specialist + NetApp: NCDA: Certified Data Administrator, ONTAP + NetApp: NCHCA: Certified Hybrid Cloud Administrator + NetApp: NCHCA: Certified Hybrid Cloud Architect + NetApp: NCIE-DPS: Certified Implementation Engineer - Data Protection Specialist + NetApp: NCIE-O-S: Certified Implementation Engineer, ONTAP Specialist + NetApp: NCIE-SAN: Certified Implementation Engineer - SAN Specialist, ONTAP + NetApp: NCIE-SS: Certified Implementation Engineer - SAN Specialist, E-Series + NetApp: NCSE: Certified Storage Engineer + NetApp: NCSIE: Certified Storage Installation Engineer, ONTAP + VMware: VCP-DCV: Certified Professional - Data Center Virtualization (7 and above) + VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization (Deploy) + VMware: VCAP-DCV: Certified Advanced Professional - Data Center Virtualization (Design) + VMware: VCDX-DCV: Certified Design Expert - Data Center Virtualization + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + At least five years of practical experience working with various data (network and system) technologies. + Candidate must have a working knowledge of CIFS, NFS, FC, server, storage, and desktop virtualization technologies and iSCSI protocols. Hands on experience with NetApp On-Command System Manager and Data ONTAP command-line interface (CLI). + Must have NetApp configuration and administration experience and understand NetApp replication technologies. + Experienced with FC/SAN switches and directors. Experienced with NetApp Data ONTAP configuration and tuning. Experienced with regular and virtualization storage capacity planning and reporting. + Experience with a customer service-oriented company. + Skills & Technology Used: + Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. + Excellent organizational, interpersonal, written, and verbal communication skills. + Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously. + Working knowledge of server, storage, and desktop virtualization technologies. + Working knowledge with vSphere client, ESXCLI, and PowerCLI. + Ability to configure and administer VMware vSphere 7.0 +. + Ability to manage Cisco UCS, C-series, and B-series servers. + Understands virtualization capacity planning and reporting. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>The Position The Opportunity Are you passionate about making a significant impact in the field of Hematology? Join the team for the position of Strategy Value Partner. At Roche, you will have the chance to develop and adapt product strategies and tactics that align with international guidelines to introduce and expand the use of key products within the Hematology Disease Area. As a Strategy Value Partner, you will maintain a visionary perspective that supports and aligns with various initiatives, build meaningful relationships with top Therapeutic Area Experts (TAEs), and generate valuable insights. By supporting and backing up Patient Journey Partners (PJPs) activities, you will drive patient journey success by defining and implementing local marketing and access plans, ensuring that PJPs are well-equipped with the necessary knowledge and tools.</p><p>Main Responsibilities - Develop specific strategic plans for therapeutic areas - Establish external partnerships serving the patient journey - Lead internal alignment and resource mobilization around patient journey needs - Enhance customer adoption for Roche products in the designated therapy area - Collaborate closely with PJPs, Healthcare System Partners (HSPs), and Enablers to ensure prompt and equal access to Roche innovation - Accountable for deliverables and outcomes in their therapeutic area - Leverage and support the Pharma International Network and digital solutions to deploy effective engagement with customers and interventions towards the patient journey - In collaboration with PJPs and HSPs, design, develop, and implement activities that enable Roche to secure optimal reimbursement and realize the maximum potential of current and future products</p><p>Who You Are - You have a minimum of 3 years' marketing experience within the pharma industry. - You drive scientific value, committed to advancing scientific knowledge and translating it into impactful outcomes - You are experienced in working with cross-functional teams and agile methodologies - You demonstrate exponential thinking and can envision innovative solutions beyond traditional boundaries -</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have a minimum of 3 years' marketing experience within the pharma industry.</li><li>You drive scientific value, committed to advancing scientific knowledge and translating it into impactful outcomes</li><li>You are experienced in working with cross-functional teams and agile methodologies</li><li>You demonstrate exponential thinking and can envision innovative solutions beyond traditional boundaries</li><li>You possess an entrepreneurial mindset, take initiative, embrace challenges, and drive projects with a sense of ownership.</li><li>You exhibit strategic thinking and have the ability to develop and implement long-term strategies</li><li>You maintain a growth mindset, open to learning, feedback, and continuous improvement</li><li>You have strong influencing skills, adept at building relationships and persuading others to achieve goals</li><li>You excel in effective decision-making, making well-informed decisions in a timely manner</li><li>You demonstrate cross-functional leadership, leading and inspiring teams across different functions with an ability to connect beyond country borders, collaborating effectively with global teams and stakeholders</li><li>You bring multidisciplinary experience with a diverse background in commercial, access, and medical domains</li><li>You have consistently demonstrated Roche Values, leadership commitments, and core competencies at a high level</li><li>You partner with internal and external entities to increase the adoption of the patient journey approach.</li></ul><p></p></section>
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<p>The Senior IT Engineer – Telephony & Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony & Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure & Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales & Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery & Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer & Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming & Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup & Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking & Financial Services</li><li>Telecommunications</li><li>Oil & Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil & gas, and airline sectors.</p><p><br></p><p><br></p></div>
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<br>About the opportunity<br><ul><li>Evaluate partners and identify weaknesses.</li><li>Identify training needs according to business needs.</li><li>Based on research, plan and implement training programs that will prepare partners for success on talabat.</li><li>Build a daily, weekly, or monthly training program.</li><li>Present and understand all the technical and support training requirements.</li><li>Encourage all relevant stakeholders to attend the training.</li><li>Oversee partner attendance and performance.</li><li>Track partner success and progress.</li><li>Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team.</li><li>Communicate all the training programs on a timely basis.</li><li>Prepare and deliver training courses.</li><li>Showcase and explain the main KPIs we will monitor in the future.</li><li>Prepare and present reports on training program KPIs.</li></ul><br>What you need to be successful<br><ul><li>1-3 years of experience as a Training Specialist or similar role.</li><li>1-3 years of experience with designing training programs and workshops.</li><li>Ability to lead a full training cycle.</li><li>Knowledge of various training and teaching methods.</li><li>Excellent decision making and organizational skills.</li><li>A sense of ownership and pride in your performance and its impact on the company’s success.</li><li>Critical thinker and problem-solving skills.</li><li>Team player.</li><li>Good time-management skills.</li><li>Great interpersonal and communication skills.</li><li>Proficiency in MS Office and database software.<br> </li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Evaluate partners and identify weaknesses.</li><li>Identify training needs according to business needs.</li><li>Based on research, plan and implement training programs that will prepare partners for success on talabat.</li><li>Build a daily, weekly, or monthly training program.</li><li>Present and understand all the technical and support training requirements.</li><li>Encourage all relevant stakeholders to attend the training.</li><li>Oversee partner attendance and performance.</li><li>Track partner success and progress.</li><li>Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team.</li><li>Communicate all the training programs on a timely basis.</li><li>Prepare and deliver training courses.</li><li>Showcase and explain the main KPIs we will monitor in the future.</li><li>Prepare and present reports on training program KPIs.</li></ul><br>Qualifications<br><ul><li>1-3 years of experience as a Training Specialist or similar role.</li><li>1-3 years of experience with designing training programs and workshops.</li><li>Ability to lead a full training cycle.</li><li>Knowledge of various training and teaching methods.</li><li>Excellent decision making and organizational skills.</li><li>A sense of ownership and pride in your performance and its impact on the company’s success.</li><li>Critical thinker and problem-solving skills.</li><li>Team player.</li><li>Good time-management skills.</li><li>Great interpersonal and communication skills.</li><li>Proficiency in MS Office and database software.<br>
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