Maintenance Manager Jobs in Kuwait
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<p>Elevator maintenance technician required for a reputable elevator company. Must have a valid driver's license and be ready to work.</p>
<p>Overview</p><p>We are a leading company in the manufacturing sector, seeking to attract a leadership talent to join our distinguished team. Your pivotal role involves direct supervision of operational processes and ensuring production flows with high efficiency in accordance with the highest international quality standards, with a focus on improving operational performance and reducing waste.</p><p>Responsibilities and Duties</p><ul><li>Strategic planning of production lines and task distribution to ensure adherence to deadlines.</li><li>Full supervision of the production process flow from raw materials to the final product.</li><li>Ensuring the application of all occupational health and safety standards in the work environment.</li><li>Analyzing Key Performance Indicators (KPIs) and submitting periodic reports to senior management.</li><li>Managing and developing the team and training them on the latest technologies and industrial methods.</li><li>Coordinating with maintenance and warehouse departments to ensure the continued availability of necessary resources.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in Industrial Engineering, Operations Management, or equivalent.</li><li>At least 5 years of practical experience in a leadership role within the production field.</li><li>Proficiency in dealing with Enterprise Resource Planning (ERP) systems.</li><li>Deep understanding of Lean Manufacturing methodologies and Total Quality Management (TQM).</li></ul><p>Required Skills</p><ul><li>Strong leadership skills and the ability to manage diverse work teams.</li><li>Advanced analytical capabilities and ability to solve technical and operational problems quickly and efficiently.</li><li>Excellent communication skills in both Arabic and English.</li><li>Ability to make decisions under pressure and work in a dynamic work environment.</li></ul><p>Benefits and Perks</p><ul><li>Competitive salaries commensurate with experience and qualifications.</li><li>Comprehensive health insurance for the employee and their family.</li><li>Continuous professional training and development opportunities within a stimulating work environment.</li><li>A supportive work environment that encourages innovation and career growth.</li></ul>
<p>A major company announces its need for</p><p>Financial Manager</p><p> </p><p>* Experience in the financial and administrative field, and in preparing and reviewing financial reports and statements</p><p>* High leadership and administrative skills and proficiency in using accounting software</p><p>* Proficiency in the English language</p><p>* University degree in Accounting, Finance, or equivalent.</p>
<p>A garage manager oversees the daily operations, staff, and business performance of an automotive repair or maintenance facility. </p><p>They manage repair schedules, supervise mechanics, control inventory, and handle customer service to ensure high-quality, safe, and profitable workshop operations</p><p> </p><p><strong>Key Responsibilities</strong></p><p>• Staff Supervision: Hire, train, and manage mechanics, technicians, and support staff. Assign daily tasks and monitor workflow.</p><p>• Operations & Quality Control: Coordinate repair schedules, inspect completed work, and ensure safety and statutory regulations are met.</p><p>• Customer Service: Act as the main contact for clients, explain repair needs, provide cost estimates, and resolve complaints.</p><p>• Inventory & Procurement: Monitor spare parts, tools, and supplies. Place orders and manage supplier relationships.</p><p>• Financial Administration: Track budgets, manage invoicing, and oversee financial performance. </p><p> </p><p><strong>Requirements & Qualifications</strong></p><p>• Experience: Minimum 3 to 5 years of hands-on experience in automotive mechanics, plus prior supervisory or management background.</p><p>• Technical Knowledge: Deep understanding of vehicle systems, diagnostics, and garage equipment.</p><p>• Soft Skills: Strong leadership, problem-solving, communication, and organizational abilities.</p><p>• Education:A high school diploma; vocational training or a degree in automotive technology or business management is often preferred.</p>
<p>Job Announcement: Operations Manager – Food Preparation Company</p><p>A company specializing in food preparation and supply is seeking an Operations Manager to join its team.</p><p><strong> </strong></p><p><strong>Requirements & Qualifications</strong></p><p>• Nationality: Tunisian, Moroccan, Lebanese, or Jordanian.</p><p>• Experience: Minimum 5 years of experience in the food industry and food preparation (this is a mandatory requirement).</p><p>• Languages: Fluent in Arabic and English (reading and writing).</p><p>• Driver's License: Must hold a valid driver's license.</p><p>• Location: Candidates must already reside in Kuwait.</p><p> </p><p><strong> Salary & Job Details</strong></p><p>• Salary: 900 to 1,100 Kuwaiti Dinars (KWD), depending on experience and competence.</p><p>• Location: Shariq, Kuwait.</p><p>• Employment Type: Full-time.</p><p><strong> </strong></p><p><strong>Duties & Responsibilities</strong></p><p>• Managing and monitoring daily operational processes.</p><p>• Supervising the team, assigning tasks, and evaluating performance.</p><p>• Overseeing food product preparation and processing.</p><p>• Ensuring compliance with food safety, quality, and hygiene standards.</p><p>• Monitoring inventory, tracking raw materials, and coordinating with procurement.</p><p>• Organizing work schedules, shifts, and tracking attendance.</p><p>• Monitoring productivity, minimizing waste, and reducing operational costs.</p><p>• Resolving operational issues and taking appropriate corrective actions.</p><p>• Ensuring the readiness, maintenance, and cleanliness of the workplace.</p><p>• Preparing operational reports and submitting them to upper management.</p><p>• Developing and improving operational workflows to increase efficiency.</p>
???? مطلوب مدير عمليات<br>تعلن شركة متخصصة في الأصباغ ومواد الديكور عن حاجتها إلى:<br>???? مدير العمليات<br>المهام والمسؤوليات:• الإشراف على جميع المشاريع والأعمال التنفيذية ومتابعة نسب الإنجاز.• إعداد الخطط التشغيلية ومتابعة البرامج الزمنية للمشاريع.• إدارة والإشراف على فرق العمل والمشرفين والفنيين.• متابعة الجودة والتأكد من تنفيذ الأعمال وفق المواصفات المعتمدة.• متابعة احتياجات المشاريع من المواد والتنسيق مع المخازن والمشتريات.• مراقبة تكاليف العمالة والمواد والإنتاجية وتقليل الهدر وإعادة العمل.• إعداد ومراجعة التقارير التشغيلية اليومية والأسبوعية والشهرية.• متابعة تسليم وإغلاق المشاريع ومعالجة الملاحظات.<br>المتطلبات:???? مؤهل جامعي في الهندسة.???? خبرة عملية مناسبة في إدارة العمليات أو إدارة المشاريع أو مجال ذي صلة.????️ خبرة في شركات المقاولات أو الدهانات أو التشطيبات أو أعمال الصيانة تعتبر ميزة.???? خبرة في إدارة فرق العمل والفنيين.???? القدرة على قراءة وتحليل التقارير التشغيلية والمالية.???? إجادة استخدام برامج Microsoft Office والأنظمة التشغيلية ذات العلاقة.???? القدرة على إعداد الخطط والتقارير وتحليل الأداء.???? لديه قدرة جيدة على التواصل الفعال وحل المشكلات مع العملاء والجهات ذات الصلة.<br>???? الراتب: 850 – 1000 د.ك<br>???? مكان العمل: الكويت<br>???? للتواصل: 66471688
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<p>The Logistics & Warehouse Manager is responsible for leading logistics, warehousing,</p><p> management operations to ensure the efficient, safe, and cost-effective movement, storage, and </p><p> control of materials supporting oil & gas operations. The role ensures inventory accuracy, </p><p> warehouse optimization, regulatory compliance, and uninterrupted material availability while </p><p> driving operational excellence, business continuity, and continuous improvement.</p><p><br></p><p>Key Responsibilities:</p><p> Lead inbound and outbound logistics, transportation, customs coordination (where </p><p> applicable), and material distribution to operational sites.</p><p> Manage warehouse operations, including receiving, inspection, storage, preservation, </p><p> issuing, dispatch, and stock control of drilling, production, maintenance, and project </p><p> materials.</p><p> Ensure inventory accuracy through cycle counts, physical stock verification, </p><p> reconciliations, and effective ERP inventory management.</p><p> Monitor inventory levels, critical spares, slow-moving and obsolete stock, and inventory </p><p> aging to optimize working capital and material availability.</p><p> Ensure compliance with company policies, QHSE standards, regulatory requirements, </p><p> and internal/external audit requirements.</p><p> Coordinate with Procurement, Operations, Maintenance, Projects, and Finance to </p><p> ensure timely material availability and efficient supply chain execution.</p><p> Prepare operational reports, analyses, KPI dashboards, and management reports to </p><p> support decision-making.</p><p> Identify opportunities to improve warehouse utilization, logistics efficiency, optimization, </p><p> and cost control.</p><p> Lead, coach, and develop warehouse, logistics, and personnel, fostering a culture of </p><p> safety, accountability, and continuous improvement.</p><p> Qualifications</p><p> Bachelor's degree in supply chain management, Logistics, Business Administration, </p><p> Engineering, or a related field.</p><p> Experience</p><p> 8–10 years of Managerial experience in logistics, warehousing, control, material management, or </p><p> supply chain operations in leading oil and gas sector company.</p><p> Minimum 5 years in a supervisory or Assistant manager role in leading logistics and warehouse </p><p> teams.</p><p> Experience in the oil & gas, drilling, chemicals, manufacturing, or industrial services </p><p> sector is preferred.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> Strong knowledge of warehouse operations, logistics planning, transportation, and </p><p> material handling.</p><p> Good understanding of oil & gas materials, critical spares management, and logistics & </p><p> warehouse optimization techniques.</p><p> Knowledge of QHSE requirements, hazardous material handling, and warehouse safety </p><p> practices.</p><p> Proficiency in ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent) and </p><p> Microsoft Excel.</p><p> Strong analytical, reporting, planning, and problem-solving skills.</p></div>
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<p>Production Manager – Food Manufacturing</p><p>An experienced and results-oriented Production Manager is sought to lead and oversee complete production operations in the food manufacturing industry. The ideal candidate should possess strong hands-on production experience, excellent leadership skills, and the ability to ensure production targets, quality, efficiency, and food safety standards are consistently achieved.</p><p>Key Responsibilities</p><p>• Lead, plan, and control daily production operations to achieve production targets, quality standards, and timely delivery.</p><p>• Manage, motivate, and develop the production team, including Operators, Production Assistants, and Technicians.</p><p>• Ensure compliance with GMP, ISO, Food Safety, SOPs, and company quality standards.</p><p>• Coordinate with Quality, R&D, Sales, Warehouse, Procurement, and other departments to ensure smooth and efficient production operations.</p><p>• Monitor production performance, KPIs, productivity, waste, downtime, and resource utilization, and implement continuous improvement actions.</p><p>• Ensure availability of raw materials, recipes, manpower, equipment, and other resources required for production.</p><p>• Identify and resolve production and operational problems effectively, including coordination of machine troubleshooting, preventive maintenance, and production-line issues.</p><p>• Monitor finished products and production records to ensure accurate quantities, quality compliance, and proper transfer to the warehouse.</p><p>• Support new product development, production trials, process improvements, and production scale-up in coordination with R&D and Quality.</p><p>• Control production costs and waste while improving efficiency and utilization of manpower, materials, and equipment.</p><p>• Conduct team meetings, assign responsibilities, provide coaching and training, and maintain a safe, clean, and organized production environment.</p><p>Preferred Qualifications & Experience</p><p>1. Bachelor’s or Master’s degree in Production Engineering, Mechanical Engineering, Food Engineering, Food Science, or a related field.</p><p>2. Minimum 5 years of total experience, including at least 2 years in a Production Manager or similar production management role.</p><p>3. Minimum 3 years of experience in Food Manufacturing, FMCG, or Food & Beverage industry.</p><p>4. Strong practical knowledge of production operations, food safety, GMP, ISO, SOPs, and quality standards.</p><p>5. Proven experience in team leadership, production planning, KPI management, problem-solving, and continuous improvement.</p><p>6. Practical understanding of production machinery, troubleshooting, preventive maintenance, waste reduction, and cost control.</p><p>7. Excellent English communication skills; Arabic is an added advantage.</p><p>8. Strong proficiency in MS Office and ERP/software applications.</p><p>9. Strong leadership, decision-making, analytical, and time-management skills, with the ability to work effectively under pressure.</p><p>What We Offer</p><p>• Working Hours: 7:00 AM – 4:00 PM</p><p>• Salary: 700 – 1200 KWD (depending on experience and qualifications)</p><p>• Accommodation</p><p>• Transportation</p><p>• Annual Travel Ticket</p><p>How to Apply</p><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Production Management</li><li>Food Safety</li><li>Planning and Supervision</li><li>Team Leadership</li><li>Process Improvement</li><li>Effective Communication</li><li>Time Management</li><li>Problem Solving</li></ul></div>
About HEISCOHeavy Engineering Industries & Shipbuilding Co. (HEISCO) is one of the Middle East's leading Engineering, Procurement, and Construction (EPC) contractors, serving the Oil & Gas, Petrochemical, Power, Marine, and Industrial sectors. With decades of experience delivering complex projects and maintenance services, HEISCO is recognized for its commitment to engineering excellence, operational reliability, and the highest standards of quality and safety.<br>The Opportunity HEISCO is seeking an experienced QA/QC Manager to lead quality assurance and quality control activities across major EPC and industrial projects. This is a strategic leadership role for a quality professional who is passionate about driving excellence, ensuring compliance, and fostering a culture of continuous improvement. The successful candidate will be responsible for developing, implementing, and maintaining quality management systems while ensuring that all project activities meet contractual requirements, applicable codes and standards, and client expectations. The QA/QC Manager will work closely with project teams, clients, consultants, and regulatory authorities to ensure that quality remains at the forefront of every stage of project execution.<br>Key Responsibilities Lead and manage all Quality Assurance and Quality Control functions across EPC projects. Develop, implement, and maintain project-specific Quality Management Systems (QMS). Ensure compliance with contract specifications, client requirements, and applicable international standards. Oversee the preparation, review, and approval of Inspection and Test Plans (ITPs), Method Statements, and Quality Procedures. Manage inspection activities for engineering, procurement, fabrication, construction, and commissioning phases. Coordinate internal and external audits and ensure effective closure of audit findings. Lead and develop multidisciplinary QA/QC teams, inspectors, and quality engineers. Ensure compliance with ISO standards and industry-specific quality requirements. Support project delivery by promoting a proactive quality culture across all departments. Requirements Bachelor's Degree in Engineering or a related technical discipline. Minimum 10 years of experience in QA/QC within EPC, Oil & Gas, Petrochemical, Power, or Heavy Industrial projects. At least 5 years of experience in a QA/QC leadership or management role. Strong knowledge of Quality Management Systems and international standards including ISO 9001. Extensive experience with welding inspection, NDT, mechanical, piping, structural, electrical, and instrumentation quality requirements. Familiarity with ASME, API, ASTM, AWS, ISO, IEC, and other relevant industry standards.
About HEISCO Heavy Engineering Industries & Shipbuilding Co. (HEISCO) is a leading Engineering, Procurement, and Construction (EPC) company based in Kuwait. With a diversified portfolio spanning the Oil & Gas, Petrochemicals, Power, and Shipbuilding sectors, we are a trusted partner in major industrial projects. Our capabilities include Pressure Equipment Manufacturing, Dredging, Marine & Civil Construction, and comprehensive Maintenance services. Join us and be part of a company at the forefront of engineering excellence in the Middle East. <br>The Opportunity HEISCO is seeking an accomplished Project Director (Mechanical) to lead the execution of a major project in Kuwait. This is a strategic leadership position for an experienced professional who has successfully delivered large-scale EPC projects and possesses a strong background in mechanical construction, project controls, stakeholder management, and multidisciplinary team leadership. The successful candidate will have full responsibility for the project lifecycle, ensuring safe, timely, and profitable delivery while maintaining the highest standards of quality and client satisfaction.<br>Key Responsibilities Provide overall leadership and direction for the execution of a large-scale mechanical EPC project. Ensure project delivery in accordance with scope, budget, schedule, quality, and HSE requirements. Establish and monitor project execution strategies, milestones, and performance objectives. Manage client relationships and serve as the primary point of contact for senior stakeholders. Identify and mitigate project risks while driving proactive problem-solving initiatives. Oversee commercial, contractual, and operational aspects of project execution. Ensure compliance with company procedures, international standards, and client specifications. Requirements Bachelor's Degree in Mechanical Engineering. Minimum 15-20 years of experience in EPC projects within the Oil & Gas, Petrochemical, Energy, or Heavy Industrial sectors. Proven experience managing large-scale construction projects valued at several hundred million dollars. Excellent understanding of project management, construction methodologies, contracts, and project controls. Demonstrated success in managing client interfaces and executive-level stakeholder engagement.
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<p><span><span>Lead the country-level Risk Management function, overseeing all risks classes. Build and lead a strong risk organization, ensuring compliance with applicable local risk regulations, Mashreq Group standards, and international best practices. Collaborate with senior management, MANCO, and Group Risk to support strategic objectives, while establishing effective governance frameworks and providing risk management support across business units. </span><span>The incumbent will also act as a focal point of coordination and liaison for Country-Level ESG related matters.</span></span></p><br><p><span><span><strong>Chief Risk Manager</strong></span></span></p><br><ul><li><p><span><span>Country Risk Manager Kuwait is responsible for coordination & management of governance of all risk classes for Mashreq Kuwait in coordination with HO Risk </span></span></p><br></li><li><p><span><span>The incumbent will be the focal point for managing day-to-day risk activities in collaboration with HO Risk. Establish the local Risk Management Committee (where applicable) and oversee its Charter, Terms of Reference, and meeting minutes.</span></span></p><br></li><li><p><span><span>Implementation of International Risk Management framework. Maintenance, reporting & monitoring of Level 3 Country Risk Appetite (where applicable).</span></span></p><br></li><li><p><span><span>Responsible for maintenance of Local risk management related policy & process notes, where applicable and handling of regulatory requirements.</span></span></p><br></li><li><p><span><span>Point person for supporting Business and support function coordination pertaining to Enterprise risk management and applicable regulatory frameworks. Supporting compliance with risk management related regulatory guidelines and BASEL requirements.</span></span></p><br></li><li><p><span><span>Country Operational Risk oversight role including responsibilities guidance and support to local team, RCSA design, sample testing and monitoring implementation, bridging between ORM- HO and Branch, escalation to HO ORM, trainings etc.</span></span></p><br></li><li><p><span><span>Oversee Branch credit bureau related review, support and follow up for issue resolutions.</span></span></p><br></li><li><p><span><span>Oversee Branch’s risk indicators implementation and support audit readiness. </span><span>Keep the Risk Committee(s)/ Designated Committee(s) and Senior Management apprised of the assumptions used in and potential shortcomings of the Bank risk models and analyses;</span></span></p><br></li><li><p><span><span>Ensure that, where applicable:</span></span></p><br></li></ul><p><span><span> i. Risk reporting to the Risk Committee(s) / Designated Committee(s) is carefully designed to convey bank-wide, individual portfolio and other risks in a concise and meaningful manner for designated areas in accordance with HO Risk guidelines/ policies. While reporting, must accurately communicate risk exposures and results of stress tests or scenario analyses. </span></span></p><br><p><span><span> ii. Material risk-related ad-hoc information that requires immediate decisions or reactions is promptly presented to Senior Management/ HO Risk and, as appropriate, the Risk Committee/ Designated Committee(s), the responsible officers and, where applicable, the Heads of Control Functions so that suitable measures and activities can be initiated at an early stage.</span></span></p><br><p><span><span><strong>Credit Administration</strong></span></span></p><br><ul><li><p><span><span>Monitor and analyse credit portfolio performance, including delinquency, loss rates, covenant compliance, collateral valuations, exception reporting, and the identification of early warning signals and adverse trends.</span></span></p><br></li><li><p><span><span>Provide credit administration and analytical support for credit policy formulation, product management, loss forecasting, portfolio reporting, and regulatory reporting requirements.</span></span></p><br></li><li><p><span><span>Administer approved credit facilities and related documentation, including issuance of offer letters, review of credit documentation, maintenance of records and registers, collateral documentation, and coordination of facility set-up and documentation processes.</span></span></p><br></li><li><p><span><span>Ensure compliance with credit policies, regulatory requirements, and internal procedures, including oversight of limit excesses and irregularities, maintenance of credit policies and procedures, and support for capital adequacy and stress testing activities.</span></span></p><br></li></ul><p><span><span><strong>Country-Level ESG Liaison</strong></span></span></p><br><ul><li><p><span><span>Act as country Focal point for ESG and climate risk matters, ensuring coordination with the central ESG team</span></span></p><br></li><li><p><span><span>Support local Implementation of ESG initiatives, awareness sessions, and data submissions in line with group ESG governance and regulatory requirements</span></span></p><br></li><li><p><span><span>Facilitate integration of ESG and climate risk considerations within the country’s risk management framework, climate risk regulations and reporting processes. </span></span></p><br></li></ul><p><span><span>Provide inputs on local ESG or sustainability-related developments, regulatory expectations, and emerging risks to the central ESG function.</span></span></p><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
<strong>Overview</strong> <br> <br> <p> <strong>**This position will be physically located in Kuwait**</strong> </p> <p> </p> <p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p> <p> </p> <p> <span>Under the supervision of the Site Manager , the Project Manager will serve as the single point of contact for a large facility U.S. Government Operations and Maintenance support services for light construction projects located in Kuwait. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.</span> </p> <br> <strong>Responsibilities</strong> <br> <br> <p> <em> <span>This position description is subject to change at any time as needed to meet the requirements of the program or company.</span></em> </p> <ul> <li>Ensures that quality standards are applied to all levels of the work and measured for effectiveness.</li> <li>Monitors contractual performance and costs, and takes action to correct discrepant conditions</li> <li>Monitors the performance of department, branch, and section personnel and the submissions of required reports and Contract Data Requirements List (CDRL).</li> <li>Plan and implement projects</li> <li>Help define project scope, goals and deliverables</li> <li>Define tasks and required resources</li> <li>Manage project team</li> <li>Manage budget</li> <li>Allocate project resources</li> <li>Create schedule and project timeline</li> <li>Track deliverables</li> <li>Support and direct team</li> <li>Monitor and report on project progress</li> <li>Present to stakeholders reports on progress as well as problems and solutions</li> <li>Implement and manage change when necessary to meet project outputs</li> <li>Evaluate and assess result of project</li> <li>Monitors contractual performance and costs and takes action to correct discrepant conditions</li> <li>Performs other duties and assignments as required</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Minimum Education:</strong> <ul> <li>Six Sigma Green Belt Certification desired</li> <li>PMP certification desired.</li> <li>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li> <li>Must be a U.S. Citizen</li> </ul> </li> <li> <strong>Preferred Qualifications/Certifications:</strong> <ul> <li>Bachelor's degree in Engineering, Construction Management or related field preferred</li> <li>Project Management Professional (PMP) is highly desirable.</li> </ul> </li> <li> <strong>Experience:</strong> <ul> <li>Minimum of Ten years Project Management or Construction Management experience.</li> <li>Minimum of Seven (7) or more years experience supervising employees.</li> <li>Six (5) years of Project Management experience with 2 years in a managerial capacity of a similar project, department or branch related to these functions.</li> </ul> </li> <li> <strong>Skills:</strong> <ul> <li>Must be able to demonstrate good oral, written and listening skills.</li> <li>Five to eight years as a manager in a multi-discipline environment comparable to that offered under this contract.</li> <li>Preferred background in military installation base support/infrastructure management</li> <li>Able to manage a large team of highly complex technical multi-occupations performing operations & maintenance, construction and repair of systems, equipment, devices, components at a federal government installation in a foreign country. Fluency in reading and interpreting plans, technical data, schematics, and diagrams.</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.</li> <li>Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li> <li>Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li> <li>Must be able to read, write and speak the English language with proficiency.</li> <li>Requires a collaborative work style, fostering cooperation, and teamwork.</li> <li>Must exercise discretion and good sound judgment.</li> <li>Must have high level of proficiency in the use of MS Office and/or other related applications.</li> <li>Assists with the Management of assigned personnel as required.</li> </ul> </li> <li><br></li></ul>
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<p>Overview **This position will be physically located in Kuwait** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Under the supervision of the Site Manager , the Project Manager will serve as the single point of contact for a large facility U.S. Government Operations and Maintenance support services for light construction projects located in Kuwait. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Ensures that quality standards are applied to all levels of the work and measured for effectiveness. + Monitors contractual performance and costs, and takes action to correct discrepant conditions + Monitors the performance of department, branch, and section personnel and the submissions of required reports and Contract Data Requirements List (CDRL). + Plan and implement projects + Help define project scope, goals and deliverables + Define tasks and required resources + Manage project team + Manage budget + Allocate project resources + Create schedule and project timeline + Track deliverables + Support and direct team + Monitor and report on project progress + Present to stakeholders reports on progress as well as problems and solutions + Implement and manage change when necessary to meet project outputs + Evaluate and assess result of project + Monitors contractual performance and costs and takes action to correct discrepant conditions + Performs other duties and assignments as required Qualifications + Minimum Education: + Six Sigma Green Belt Certification desired + PMP certification desired. + Must be CAC eligible and/or able to obtain a Common Access Card (CAC) + Must be a U.S. Citizen + Preferred Qualifications/Certifications: + Bachelor's degree in Engineering, Construction Management or related field preferred + Project Management Professional (PMP) is highly desirable. + Experience: + Minimum of Ten years Project Management or Construction Management experience. + Minimum of Seven (7) or more years’ experience supervising employees. + Six (5) years of Project Management experience with 2 years in a managerial capacity of a similar project, department or branch related to these functions. + Skills: + Must be able to demonstrate good oral, written and listening skills. + Five to eight years as a manager in a multi-discipline environment comparable to that offered under this contract. + Preferred background in military installation base support/infrastructure management + Able to manage a large team of highly complex technical multi-occupations performing operations & maintenance, construction and repair of systems, equipment, devices, components at a federal government installation in a foreign country. Fluency in reading and interpreting plans, technical data, schematics, and diagrams. + Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. + Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. + Knowledgeable of how to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. + Must be able to read, write and speak the English language with proficiency. + Requires a collaborative work style, fostering cooperation, and teamwork. + Must exercise discretion and good sound judgment. + Must have high level of proficiency in the use of MS Office and/or other related applications. + Assists with the Management of assigned personnel as required. + Working Conditions: + The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. + The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. + The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>
<h2 class="h5">Job description</h2>
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<p><br></p><p>The <b>Laboratory</b> <b>Manager (DCF)</b> is accountable for end-to-end product and service delivery across DCF, owning the Operations and Operational Integrity KPOs and ensuring they are fully implemented, adopted, and effective to drive business performance. The role directly manages the job cycle in the operational unit and champions QHSE, risk management, incident readiness, and continuous improvement to protect people, clients, and assets while maximizing service quality and customer satisfaction. It also liaises with the Operations Control Center on job life-cycle technical matters and incident management, with responsibility for COSD (resource consumption).</p><p><br></p><p><b>Key Responsibilities and Duties</b></p><p><br></p><p><b>1. Operational Leadership</b></p><p><br></p><ol><li>Direct day-to-day lab activities, scheduling, prioritization, and SLA adherence for DCF testing and R&D tasks.</li><li>Develop, issue, and enforce SOPs, method statements, and control plans aligned with API and KDF quality requirements.</li><li>Coordinate method validations, round-robin checks, and proficiency activities; address non-conformities with structured CAPA.</li></ol><p><b>2. Quality, Compliance & HSE</b></p><p><br></p><ol><li>Maintain compliance with API standards and applicable regulations; ensure change control for method updates.</li><li>Own the Chemical Hygiene Plan; complete monthly/quarterly/annual HSE and quality inspections with evidence-based follow-up.</li><li>Lead incident/near-miss reviews from the lab perspective; maintain chemical inventories, SDS, and waste management controls.</li></ol><p><b>3. Assets, Calibration & Facilities</b></p><p><br></p><ol><li>Execute a preventive maintenance strategy and critical-spares plan; minimize instrument downtime.</li><li>Govern the calibration program for all instruments across the main and field labs; assure auditable records.</li></ol><p><b>4. Materials, Procurement & Cost</b></p><p><br></p><ol><li>Forecast lab consumables; manage procurement and inventory to avoid stockouts and obsolescence.</li><li>Track cost-to-test and budget adherence; propose cost-optimization without compromising quality.</li></ol><p><b>5. People & Capability Development</b></p><p><br></p><ol><li>Build role-based training matrices and individual development plans; coach, mentor, and conduct performance reviews.</li><li>Enforce competency sign-off for critical methods/equipment and succession planning for key roles.</li></ol><p><br></p><p> </p><p><b>6. Field Laboratory Support</b></p><p><br></p><ol><li>Provide technical and logistical support to rig/remote labs (equipment, reagents, methods, troubleshooting) with OTIF delivery.</li></ol><p><b>7. Data & Digital</b></p><p><br></p><ol><li>Strengthen LIMS/DMS governance for sample lifecycle, metadata, version control, and audit trails; drive dashboarding for KPIs.</li></ol><p><b>8. Continuous Improvement & Stakeholders</b></p><p><br></p><ol><li>Lead procedural/process improvement initiatives within the fluids testing domain; quantify benefits (time, quality, cost).</li><li>Partner with Operations, Production Technology, QA/QC, HSE, Supply Chain, and clients (e.g., KOC) to align priorities and resolve issues.</li></ol><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>10+ years of Managerial role in petroleum laboratories with emphasis on drilling/completion fluids</li><li>5 -7 years in supervisory / or Assistant Manager roles with emphasis on drilling/completion fluids.</li><li>Demonstrated success running multi-shift lab operations, including field/rig lab support.</li><li>Hands-on track record with equipment calibration, PM programs, and audit preparation/closure.</li><li>Proven implementation of SOPs, data management controls, and process improvements</li></ul></div>
<h2 class="h5">Job description</h2>
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<p><b>Basic Scope of Job:</b></p><p>Drive IT infrastructure sales, develop new business, manage customer accounts, and achieve revenue and profitability targets.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><p><br></p><p><b>1. Sales & Business Development:</b></p><ul><li>Identify and develop new business opportunities for IT infrastructure solutions.</li><li>Generate leads through customer visits, networking, referrals, tenders, events, and direct sales activities.</li><li>Manage the complete sales cycle from lead generation and qualification through negotiation, closing, and handover.</li><li>Achieve assigned monthly, quarterly, and annual sales and gross-margin targets.</li><li>Maintain and develop a strong sales pipeline and provide accurate sales forecasts.</li></ul><p><br></p><p><b>2. IT Infrastructure Solutions: </b>Promote and sell IT infrastructure solutions, including:</p><ul><li>Servers and storage solutions.</li><li>Data center infrastructure.</li><li>Network switches, routers, and wireless solutions.</li><li>Structured cabling and fiber-optic solutions.</li><li>Firewalls and network security solutions.</li><li>Backup and disaster recovery solutions.</li><li>Virtualization and cloud infrastructure.</li><li>UPS, power, and rack solutions.</li><li>CCTV, access control, and related ICT infrastructure.</li><li>IT hardware, software, licenses, and related support services.</li><li>Managed IT services and infrastructure maintenance contracts.</li></ul><p><br></p><p><b>3. Customer & Account Management:</b></p><ul><li>Develop strong relationships with CIOs, IT Managers, Infrastructure Managers, Procurement Managers, and other key decision-makers.</li><li>Conduct customer meetings and site visits to understand business and technical requirements.</li><li>Identify opportunities within existing accounts for upgrades, expansion, renewals, upselling, and cross-selling.</li><li>Maintain regular communication with customers throughout the sales process and after project completion.</li><li>Develop long-term customer relationships and maximize account growth.</li></ul><p><br></p><p><b>4. Presales and Technical Coordination:</b></p><ul><li><b></b>Work closely with presales engineers, solution architects, vendors, and technical teams.</li><li>Gather customer requirements and coordinate the preparation of appropriate technical solutions.</li><li>Arrange product demonstrations, technical presentations, site surveys, and proof-of-concept activities where required.</li><li>Prepare and coordinate technical and commercial proposals, quotations, RFPs, and tenders.</li><li>Ensure proposed solutions meet customer requirements, specifications, timelines, and budget.</li></ul><p><br></p><p><b>5. Vendor & Partner Management:</b></p><ul><li>Maintain strong relationships with IT infrastructure manufacturers, distributors, and technology partners.</li><li>Obtain competitive pricing, project discounts, and special bids where applicable.</li><li>Stay informed about new products, technologies, certifications, and vendor programs.</li><li>Coordinate with vendors for technical support, demonstrations, solution design, and customer requirements.</li></ul><p><br></p><p><b>6. Commercial & Contract Responsibilities:</b></p><ul><li>Prepare quotations and commercial proposals in accordance with company policies.</li><li>Negotiate pricing, payment terms, delivery schedules, and contractual requirements.</li><li>Follow up on purchase orders, contracts, deliveries, and payments.</li><li>Monitor sales margins and ensure profitable business.</li><li>Coordinate with finance, procurement, logistics, and project teams to ensure smooth order execution.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Education & Qualification:</b></p><ul><li>Bachelor’s degree in Business Development, IT, Computer Science, Business, Cybersecurity or a related field. </li></ul><p><br></p><p><b>Experience:</b></p><ul><li>Minimum <b>5 years of relevant experience in the Kuwait market</b>. </li><li>Proven experience in IT infrastructure, networking, data center, cloud, or related technology sales.</li></ul><p><br></p><p><b>Special Skills:</b></p><ul><li>Strong knowledge of the Kuwait IT market and customer landscape.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills.</li></ul><p><br></p><p><br></p></div>
Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service Inspects all VIP rooms prior to arrival Oversee maintenance of efficient repeat guest history system Promote Inter-Hotel sales and in-house facilities Perform such functions as to include:Priority Club and regular guest welcome letters Solicitation of Priority Club applications Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Attending to special requests by guests Develop and implement guest telephone contact systems Compile, analyze and control guest relations’ costs Schedule and attend regular Priority Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Organize and conduct regular meetings for all Guest Relation’s staff to facilitate communications and smooth operations Supervises Guest Relations Team to ensure a consistently high standard of customer service following the Inter Continental guidelines and the Standard Operating Procedures of the department. Ensures daily tasks and activities are completed. Ensures that all staff has a high level of product knowledge of the hotel and the local area and know what is happening in the hotel on a daily basis. Informs other operational departments such as Housekeeping and F&B on matters related to arrival times, special requests and VIP amenities set up. Regularly reviews and develops the standards of VIP amenities following guest comments. Monitors the enrolment and correct handling and updating of Priority Club Membership in the system. Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel maximize rooms’ sales and revenue for the hotel. Conducts show rounds to the preset standard. Ensure and maintain the security of information relating to customers and personnel in the hotel. Adhere to company credit policies to ensure that all revenue expected will be received.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
<h2 class="h5">Job description</h2>
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<p><b>POSITION SUMMARY</b></p><p>The Asset Manager is accountable for the effective management, performance and value optimization of AEPCo’s operating and future renewable energy assets. This role provides central oversight of technical, operational, commercial, financial and contractual performance throughout the asset lifecycle, working closely with internal teams, contractors, off-takers, lenders, regulators and other key stakeholders.</p><p><b>KEY RESPONSIBILITIES</b></p><p><b>Asset & Performance Management</b></p><p>• Manage the performance of AEPCo’s renewable energy assets, ensuring energy yield, availability, revenue and profitability meet or exceed approved targets.</p><p>• Establish and monitor asset and portfolio KPIs, identify underperformance and lead timely corrective and preventive actions.</p><p>• Oversee asset management plans, equipment reliability, warranties, degradation, major maintenance and lifecycle CAPEX requirements.</p><p>• Support the transition and integration of new projects into the operating portfolio and ensure effective lifecycle management.</p><p><b>O&M & Contractor Management</b></p><p>• Act as the primary interface with O&M teams and contractors, ensuring delivery against contracts, SLAs, KPIs and approved maintenance plans.</p><p>• Review operational performance, outages, recurring failures and maintenance activities, challenging performance and escalating material issues as required.</p><p>• Coordinate site visits, inspections and audits and ensure corrective actions are closed within agreed timelines.</p><p>• Manage contractor performance and support the enforcement of applicable contractual rights and remedies.</p><p><b>Financial, Commercial & Contract Management</b></p><p>• Work with Finance to manage asset budgets, forecasts, operating costs, revenues, invoices, collections and financial performance.</p><p>• Monitor PPAs, financing arrangements, leases, EPC/O&M agreements, warranties and other material contractual obligations.</p><p>• Identify revenue leakage, contractual deductions, cost optimization opportunities and other factors affecting asset profitability.</p><p>• Support claims, asset valuation, business planning, refinancing, acquisitions and other investment-related analysis as required.</p><p><b>Stakeholder, Risk & Compliance Management</b></p><p>• Coordinate with Development, Engineering, Finance, HSE, Legal and external stakeholders to resolve asset-related matters and protect AEPCo’s interests.</p><p>• Ensure compliance with applicable laws, permits, grid requirements, HSE, environmental standards and contractual obligations.</p><p>• Maintain asset-level risk, insurance and contingency plans and ensure key operational, commercial, financial and contractual risks are actively managed.</p><p>• Maintain accurate assets, contract, warranty, permit and obligation records, ensuring critical milestones and deadlines are proactively managed.</p><p><b>Reporting & Portfolio Optimization</b></p><p>• Prepare clear operational, financial, commercial, contractual and risk reports and dashboards for the CDO and senior management.</p><p>• Provide timely analysis of material variances, incidents, risks and performance trends, with clear recommendations for action.</p><p>• Identify and implement opportunities to improve energy yield, availability, operational efficiency, cost performance and asset profitability.</p><p>• Support long-term asset strategy and portfolio optimization initiatives to maximize value over the asset lifecycle.</p><p><b>CONTRACT, PPA & CLAIMS MANAGEMENT</b></p><p>• Monitor compliance with PPAs, O&M agreements, EPC contracts, warranties, land/lease agreements, financing documents, insurance policies and other material contracts.</p><p>• Support the preparation and management of contractual claims arising from underperformance, delays, equipment failures or other asset-related matters.</p><p><b>FINANCING, INSURANCE & RISK MANAGEMENT</b></p><p>• Monitor compliance with financing and loan covenants and coordinate with Finance and lenders on required operational, financial and performance reporting.</p><p>• Maintain an asset-level risk register covering key operational, commercial, financial and contractual risks, with appropriate mitigation actions.</p><p>• Develop and maintain contingency and business continuity measures for critical asset risks.</p><p><b>REGULATORY, HSE & COMPLIANCE</b></p><p>• Ensure assets remain compliant with applicable laws, regulations, permits, grid requirements, environmental requirements and contractual obligations.</p><p>• Monitor significant incidents, near misses and HSE performance, ensuring appropriate investigation and corrective action.</p><p><b>ASSET LIFECYCLE & PORTFOLIO OPTIMIZATION</b></p><p>• Identify opportunities to improve energy yield, availability, operational efficiency and asset profitability, including equipment upgrades, technology improvements, operational changes and cost-saving initiatives.</p><p>• Support lifecycle planning and long-term asset strategy to maximize asset and portfolio value.</p><p><b>DOCUMENTATION & GOVERNANCE</b></p><p>• Maintain assets, contract, warranty and permit registers, together with key obligation and milestone trackers.</p><p>• Ensure proper governance, documentation and record-keeping throughout the asset lifecycle.</p><p><b>KEY PERFORMANCE INDICATORS</b></p><p>• Monitor energy generation and yield, plant availability and performance ratio against budget and contractual targets.</p><p>• Track revenue and collection performance and operating costs against approved budgets.</p><p>• Monitor O&M contractor performance against agreed SLAs and KPIs, including reduction in unplanned outages and recurring failures.</p><p>• Ensure timely resolution of defects, incidents and corrective actions and track delivery of asset optimization and cost-saving initiatives.</p><p><b>ROLE ACCOUNTABILITY</b></p><p>• The Asset Manager is accountable for ensuring assigned assets are operated safely, efficiently, compliantly and profitably, while protecting AEPCo’s contractual, financial and commercial interests and maximizing long-term portfolio value.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>QUALIFICATIONS & EXPERIENCE</b></p><p>• Bachelor’s degree in Engineering, Renewable Energy, Business, Finance or a related field; a relevant Master’s degree or professional certification is an advantage.</p><p>• Mid- to senior-level experience in asset management, O&M oversight or project management within renewable energy, ideally covering operating assets and commercial responsibilities.</p><p>• Strong understanding of renewable energy technology, O&M practices and the contractual framework of IPP or distributed energy projects.</p><p>• Working knowledge of project finance and experience working with Finance teams, lenders, investors, contractors and other stakeholders.</p><p>• Strong commercial, analytical and stakeholder management capabilities, with the ability to manage multiple assets and priorities.</p><p>• Fluency in English required; Arabic language skills are an advantage.</p><p>• Willingness to travel regularly to project sites as required.</p><p><b>KEY SKILLS & COMPETENCIES</b></p><p>• Strong organizational, analytical and commercial skills with a proactive, results-oriented approach.</p><p>• Excellent communication, stakeholder management, problem-solving and decision-making skills, with a high level of integrity, ownership and accountability for asset outcomes.</p></div>
<h2 class="h5">Job description</h2>
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<p><b><u>Role Overview</u></b></p><p><br></p><p>We are seeking a commercially focused Store Manager to lead the day-to-day operations and performance of one of our retail stores. In this role, you will be responsible for maximizing sales and profitability, developing the store team, maintaining excellent customer service, controlling stock and operational costs, and ensuring full compliance with company and brand standards.</p><p>The ideal candidate is a hands-on retail leader with strong commercial awareness, people-management capabilities, and a proven ability to drive store performance in a fast-paced fashion retail environment.</p><p><br></p><p><b><u>Key Responsibilities</u></b></p><p><br></p><ul><li><b>Sales Performance:</b> Drive the store to achieve and exceed monthly sales targets and key retail KPIs, including Sales, ATV, UPT, conversion, and productivity.</li><li><b>Performance Analysis:</b> Analyze hourly, daily, weekly, and monthly sales performance and implement actions to improve commercial results.</li><li><b>Team Leadership:</b> Lead, motivate, coach, and develop the store team while managing individual and overall store performance.</li><li><b>Customer Experience:</b> Ensure consistently high customer service standards and lead by example in handling customer interactions and escalations.</li><li><b>Store Operations:</b> Manage the daily operation of the store and ensure compliance with company policies, procedures, SOPs, audit requirements, and brand standards.</li><li><b>Stock Management:</b> Monitor inventory levels, best sellers, replenishment, stock transfers, damages, returns, and stock availability.</li><li><b>Stock Loss & Security:</b> Maintain stock-loss targets and ensure effective controls relating to theft prevention, refunds, exchanges, discounts, promotions, and inventory.</li><li><b>Visual Merchandising:</b> Partner with the VM team to maintain window displays, product presentation, store layout, replenishment, and overall brand image.</li><li><b>People Planning:</b> Prepare staff schedules based on traffic, sales targets, operational requirements, shipments, promotions, and store events.</li><li><b>Performance & Development:</b> Conduct performance reviews, identify high and low performers, implement development plans, and recommend training requirements.</li><li><b>Cash & Financial Controls:</b> Oversee daily cash, petty cash, POS operations, banking, payment reconciliation, and relevant financial reporting.</li><li><b>Store Standards:</b> Maintain high standards of cleanliness, safety, security, maintenance, and overall store presentation.</li></ul><p>These responsibilities consolidate the original JD's detailed sections covering sales and VM as well as customer service, staff management and store operations. </p><p><br></p><p><b><u>Skills & Requirements</u></b></p><p><br></p><p><b>Retail & Commercial</b></p><ul><li>Minimum 3+ years of experience within the fashion retail industry, with proven Store Manager or comparable retail leadership experience.</li><li>Strong understanding of retail KPIs, sales performance, stock management, shrinkage, budgeting, and store profitability.</li><li>Ability to interpret sales reports and translate performance data into commercial actions.</li><li>Strong knowledge of Visual Merchandising, inventory management, customer service, and store operations.</li><li><br></li></ul><p><b>Leadership & People Management</b></p><ul><li>Proven ability to lead, motivate, coach, and develop retail teams.</li><li>Strong workforce planning and performance-management capabilities.</li><li>Ability to manage individual and store targets while creating a high-performance culture.</li><li>Strong problem-solving, decision-making, communication, and interpersonal skills.</li></ul><p><br></p><p><b><u>Qualifications</u></b></p><p><br></p><ul><li>Bachelor's Degree in Management, Marketing, Fashion, Business Administration, or a relevant discipline.</li><li>Minimum 3+ years of fashion retail experience.</li><li>Excellent command of Arabic and English.</li><li>Proficiency in Microsoft Office and retail reporting systems.</li><li>Strong organizational, customer-management, and commercial skills.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage and motivate a diverse team.</li><li>Excellent communication abilities for clear and effective interaction with customers and staff.</li><li>Proficiency in inventory management systems to optimize stock levels and reduce waste.</li><li>Analytical skills to interpret sales data and make strategic decisions.</li><li>Customer service orientation to enhance the shopping experience and build customer loyalty.</li><li>Knowledge of visual merchandising techniques to create an inviting store atmosphere.</li><li>Problem-solving skills to address operational challenges and customer complaints proactively.</li></ul></div>
<h2 class="h5">Job description</h2>
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<span><span>•</span></span><span><span>Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service</span></span><br><span><span>•</span></span><span><span>Inspects all VIP rooms prior to arrival</span></span><br><span><span>•</span></span><span><span>Oversee maintenance of efficient repeat guest history system</span></span><br><span><span>•</span></span><span><span>Promote Inter-Hotel sales and in-house facilities</span></span><br><span><span>•</span></span><span><span>Perform such functions as to include:</span></span><br><span><span>•</span></span><span><span>Priority Club and regular guest welcome letters</span></span><br><span><span>•</span></span><span><span>Solicitation of Priority Club applications</span></span><br><span><span>•</span></span><span><span>Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</span></span><br><span><span>•</span></span><span><span>Attending to special requests by guests</span></span><br><span><span>•</span></span><span><span>Develop and implement guest telephone contact systems</span></span><br><span><span>•</span></span><span><span>Compile, analyze and control guest relations’ costs</span></span><br><span><span>•</span></span><span><span>Schedule and attend regular Priority Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery</span></span><br><span><span>•</span></span><span><span>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</span></span><br><span><span>•</span></span><span><span>Organize and conduct regular meetings for all Guest Relation’s staff to facilitate communications and smooth operations</span></span><br><span><span>•</span></span><span><span>Supervises Guest Relations Team to ensure a consistently high standard of customer service following the InterContinental guidelines and the Standard Operating Procedures of the department. Ensures daily tasks and activities are completed.</span></span><br><span><span>•</span></span><span><span>Ensures that all staff has a high level of product knowledge of the hotel and the local area and know what is happening in the hotel on a daily basis.</span></span><br><span><span>•</span></span><span><span>Informs other operational departments such as Housekeeping and F&B on matters related to arrival times, special requests and VIP amenities set up. Regularly reviews and develops the standards of VIP amenities following guest comments.</span></span><br><span><span>•</span></span><span><span>Monitors the enrolment and correct handling and updating of Priority Club Membership in the system.</span></span><br><span><span>•</span></span><span><span>Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel maximize rooms’ sales and revenue for the hotel. Conducts show rounds to the preset standard.</span></span><br><span><span>•</span></span><span><span>Ensure and maintain the security of information relating to customers and personnel in the hotel. Adhere to company credit policies to ensure that all revenue expected will be received.</span></span><br><br> </div>
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