Ticket Agent Jobs - Al Farwaniyah Kuwait

<div Segoe UI"; font-size: 14px;"><h3>Key Responsibilities:</h3><ul><li>Coordinate domestic and international road freight shipments from origin to destination.</li><li>Plan and arrange transportation with approved carriers and vendors.</li><li>Monitor shipment status and proactively address operational issues or delays.</li><li>Ensure timely booking, dispatch, and delivery of customer shipments.</li><li>Maintain accurate shipment records and operational documentation.</li><li>Act as the primary point of contact for customers regarding land freight shipments.</li><li>Provide shipment updates and transportation status reports.</li><li>Respond promptly to customer inquiries, concerns, and service requests.</li><li>Coordinate with transport providers and subcontractors to secure capacity.</li><li>Monitor carrier performance, service levels, and compliance requirements.</li><li>Prepare and verify transport documents, delivery orders, customs-related documents, and shipment records.</li><li>Ensure compliance with local regulations, customs requirements, and company policies.</li><li>Maintain accurate data within operational systems and transport management platforms.</li><li>Ensure adherence to safety, security, and quality standards.</li></ul><h3>Financial & Commercial Responsibilities</h3><ul><li>Verify transportation costs and supplier invoices.</li><li>Support quotation preparation and pricing activities when required.</li><li>Monitor shipment profitability and identify cost-saving opportunities.</li><li>Ensure timely billing and revenue recognition procedures are completed.</li></ul></div>