Ticket Agent Jobs in Kuwait

<p><strong>Main Duties and Tasks</strong></p><ul><li>Guest Service: Greet guests, hand out room keys, and make visitors feel welcome.</li><li>Check-In/Check-Out: Register guest data, settle bills, and take cash or card payments.</li><li>Reservations: Take room bookings by phone, email, or in person.</li><li>Communication: Answer phone calls, sort mail, and pass on messages.</li><li>Problem Solving: Listen to guest complaints and find fast, polite solutions.</li><li>Teamwork: Talk with the cleaning and maintenance staff to confirm which rooms are ready</li><li>Arabic Speaker is a must</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The role of the Host/Hostess within the Front-of-House team is to ensure that all guests receive an amazing experience from their first point of contact with the team, whether that is on the telephone making a reservation or from the moment they walk through the door.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have/be:</p><br> <p>- At least one year experience in a similar role within a hotel or fine dining concept.</p><br> <p>- A friendly and approachable demeanor.</p><br> <p>- Passionate about customer service and hospitality.</p><br> <p>- Willing to go the extra mile in ensuring that the needs of all guests are met.</p><br> <p>- A relevant hospitality qualification would also be desirable.</p><br> </div>

<p><h4>Position summary</h4> <p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>•</span></span><span><span>Monitors competitors activities and assists in marketing intelligence</span></span><br><span><span>•</span></span><span><span>Refers sales leads to appropriate personnel within the IHG</span></span><br><span><span>•</span></span><span><span>Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business</span></span><br><span><span>•</span></span><span><span>Services existing business through management of account bases</span></span><br><span><span>•</span></span><span><span>Sell all facets of the hotel</span></span><br><span><span>•</span></span><span><span>Manage the corporate head office and the preferred hotel history for that company</span></span><br><span><span>•</span></span><span><span>Develop and maintain a regular pattern of sales calls, meeting with principals of target market</span></span><br><span><span>•</span></span><span><span>Provides direction on, and conducts market research and analysis</span></span><br><span><span>•</span></span><span><span>Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business</span></span><br><span><span>•</span></span><span><span>Builds profile within local market place through attendance at various events and local market place</span></span><br><span><span>•</span></span><span><span>Conduct client interviews</span></span><br><span><span>•</span></span><span><span>Entertain clients</span></span><br><span><span>•</span></span><span><span>Plan and conduct familiarization tours and site inspections</span></span><br><span><span>•</span></span><span><span>Travel when required to promote the hotel and develop potential business</span></span><br><span><span>•</span></span><span><span>Maintain regular contact with the IHG hotels in your region and the regional reservation office</span></span><br><span><span>•</span></span><span><span>Monitors existing business and inputs into sales strategy meetings to maximize business</span></span><br><span><span>•</span></span><span><span>Grows existing business and establishes and pursues leads which will develop business</span></span><br><span><span>•</span></span><span><span>Interfaces with operations on a timely basis</span></span><br><span><span>•</span></span><span><span>Initiates and prepares tenders for business</span></span><br><span><span>•</span></span><span><span>Assesses sales and marketing data</span></span><br><span><span>•</span></span><span><span>Assists with the preparation of new products and services</span></span><br><span><span>•</span></span><span><span>Assists in the evaluation of sales and marketing activities</span></span><br><span><span>•</span></span><span><span>Analyses sales mix and likely impact on hotel goals</span></span><br><span><span>•</span></span><span><span>Implement direction from Director of Sales and Marketing and Regional Managers</span></span><br><span><span>•</span></span><span><span>Liaison with advertising agency</span></span><br><span><span>•</span></span><span><span>Stock control of collateral</span></span><br><span><span>•</span></span><span><span>Collateral input</span></span><br><span><span>•</span></span><span><span>Execute advertising/creative briefs in a timely manner</span></span><br><span><span>•</span></span><span><span>Works with superior on manpower planning and management needs</span></span><br><span><span>•</span></span><span><span>Works with superior in the preparation and management of the Department’s budget</span></span><br><br> </div>

<p>Key Responsibilities: Meet with clients face to face or over the phone. Have a good understanding of the businesses' services and be able to communicate with the clients thoroughly. Understand the needs of the clients and be able to respond effectively with a plan of how to meet them. Provide information about the rooms/suites, services, doctors, charges to the clients. Show the rooms/suites and facilities to the clients. Reserve the rooms/suites for the clients including VIP and VVIP. Follow up with the clients for their interest, and room reservations. Congratulating the clients on deliveries, and distributing the complimentary gifts on a daily basis. Preparing a certificate gift for the new born babies. Foster and develop relationships with the existing clients. Seek out the appropriate contact in an organization. Think and work strategically setting goals and objectives in order to develop and improve the business. Train members of your team where appropriate. Attend training/seminars where appropriate. Carry on all the administrative tasks related to the department. Others as assigned by the Dept. Head.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree from a reputed university. At least 2 years experience in customer service and dealing with the VIP clients. Sales tactical personality. Smart, professional, and presentable personality. Strong interpersonal, organizational, and communication skills. Problem solving and attention to details. Proficient with MS Office and standard hospital database technology.</p>

<p>Location: Kuwait</p><p>Store Manager / Assistant Store Manager</p><p>Industry: Fashion &amp; Retail</p><p>Key Responsibilities</p><p>Receive incoming merchandise and verify quantities, styles, sizes, colors, and product codes against delivery documents.</p><p>Check products for damages, defects, or discrepancies and report any issues to the Store Manager.</p><p>Organize and maintain the stockroom according to company standards.</p><p>Ensure all merchandise is properly tagged, labeled, folded, hung, and stored.</p><p>Replenish merchandise from the stockroom to the sales floor as required.</p><p>Monitor stock levels and communicate low-stock or fast-moving items to the management team.</p><p>Conduct daily, weekly, and monthly stock counts as required.</p><p>Assist with physical inventory counts and stock audits.</p><p>Maintain accurate records of stock transfers, deliveries, returns, and damaged items.</p><p>Process stock transfers between stores or warehouses according to company procedures.</p><p>Prepare merchandise for customer reservations, online orders, transfers, or deliveries when required.</p><p>Follow FIFO/FEFO principles where applicable, particularly for relevant retail products.</p><p>Ensure the stockroom is clean, safe, organized, and free from unnecessary items.</p><p>Support visual merchandising by ensuring sufficient stock is available for displays and promotional activities.</p><p>Coordinate with the sales team to respond quickly to requests for specific products or sizes.</p><p>Follow company policies and procedures relating to inventory control, security, loss prevention, and health and safety.</p><p>Report stock discrepancies, shortages, overages, or suspected losses immediately.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirement open to all nationals residing in Kuwait</p><p>Previous experience in stock keeping, inventory, warehouse, or fashion retail is preferred.</p><p>Good understanding of inventory and stock control procedures.</p><p>Strong attention to detail and accuracy.</p>

<p>PRIMARY OBJECTIVE OF POSITION The primary aim is to maximise guest satisfaction, increase sales, and improve profitability within the Service department by delivering quality food and beverages in line with the hotel s established guidelines. This involves a series of key service steps designed to ensure a consistent and professional guest experience. Upon arrival, each guest should be greeted promptly and courteously at the entrance. Staff must then escort guests to their table, confirming their preference for either a smoking or non-smoking section. Once the seating preference is established, guests should be assisted by pulling out their chairs and ensuring they are comfortably seated. As part of the table-setting protocol, an unfolded napkin should be offered and placed appropriately for each guest. These actions not only enhance the guest s immediate comfort but also contribute to the overall perception of service quality. By following these procedures, staff can create a welcoming atmosphere that encourages repeat visits, strengthens guest loyalty, and supports the hotel s long-term business objectives.</p> <ul> <li>Customer Service &amp; Teamwork Consistently delivers Yes I Can! service, exceeding customer and team expectations.</li> <li>Provides value-added service by going above and beyond to meet or exceed guest needs.</li> <li>Communicates effectively with guests, colleagues, and supervisors.</li> <li>Demonstrates teamwork by cooperating and assisting co-workers as required.</li> <li>Upholds Yes I Can! service standards at all times.</li> <li>Adherence to Hotel Policies &amp; Procedures Arrives on time for scheduled shifts.</li> <li>Maintains personal hygiene in line with hotel standards.</li> <li>Follows all safety rules and regulations to minimize risks.</li> <li>Represents Radisson Blu Hotels &amp; Resorts positively at all times.</li> <li>Guest Service &amp; Sales Greets, seats, and presents menus to guests promptly and courteously.</li> <li>Maintains thorough knowledge of food and beverage menus to advise guests and promote additional sales.</li> <li>Uses professional and courteous upselling techniques to enhance guest experience.</li> <li>Addresses regular guests by name with appropriate titles, maintaining records of their preferences.</li> <li>Knows all table numbers and seating arrangements to ensure accurate guest placement.</li> <li>Assists the restaurant team in service when requested by the Restaurant Supervisor.</li> <li>Confirms set-ups and last-minute changes with the Restaurant Supervisor.</li> </ul> <h3>Key Responsibilities</h3> <ul> <li>Reservations &amp; Guest Management Maintain and update the restaurant reservations list at all times, ensuring accurate table allocations.</li> <li>Maintain and file daily cover sheets.</li> <li>Greet guests, check satisfaction levels, and collect feedback.</li> <li>Farewell guests upon departure.</li> <li>Maintain an updated anniversary/birthday list for guests and inform the Restaurant Manager on relevant dates.</li> <li>Billing &amp; Payment Handling Print guest bills with accurate items and prices.</li> <li>Process payments via room charge, cash, or credit card.</li> <li>Follow daily closing procedures as per guidelines.</li> <li>Tally cash, credit card transactions, room charges, and cash float.</li> <li>Deposit cash and restaurant keys as required.</li> <li>Safety, Compliance &amp; Confidentiality Maintain guest privacy and confidentiality at all times.</li> <li>Report lost and found items immediately to the Restaurant Manager.</li> <li>Identify and report potential hazards promptly.</li> <li>Follow hotel regulations, laws, and safety protocols.</li> <li>Professional Standards &amp; Communication Maintain high standards of hygiene, grooming, uniform, and conduct.</li> <li>Stay informed on hotel activities via the communication log book and update it for the next shift.</li> <li>Attend outlet briefings and regular training sessions.</li> <li>Assist the Restaurant Supervisor and support other areas when needed.</li> <li>Accept flexible work schedules to ensure uninterrupted guest service.</li> <li>Continuously strive for professionalism in all job functions.</li> </ul> <p>LAWS, REGULATIONS &amp; POLICIES Complies with all applicable laws, especially those related to food safety, sanitation, and alcohol regulations.</p> <p>HEALTH &amp; SAFETY Immediately reports any potential or actual hazards. Fully understands and follows the hotel s fire emergency procedures. Enforces emergency protocols to ensure the safety of guests and employees. Works in a safe manner to prevent harm to self or others. Anticipates hazards and takes corrective or preventive action. Maintains high standards of personal hygiene, uniform, appearance, body language, and conduct.</p> <p>MISCELLANEOUS RESPONSIBILITIES Responsible Business: Actively participates in environmental and social initiatives within the hotel and department. Works proactively to minimize guest complaints. Keeps up to date with relevant laws, hotel rules, and operational limitations. Ensures all food and beverage sales are properly recorded and paid. Reviews rooming and arrival lists to identify VIP guests and uses guest names appropriately. Attends meetings and training as required by the Food &amp; Beverage Manager. Accepts flexible work schedules to ensure uninterrupted guest service. Maintains a clean, tidy, and well-kept work area, reporting any defective materials or equipment. Continuously seeks to improve job knowledge and skills.</p> <p>REQUIRED KNOWLEDGE Hotel fire, bomb, and emergency procedures. Hotel health and safety policies. Hotel facilities and nearby points of interest (e.g., hospitals, stations, tourist attractions). Current alcohol and liquor licensing laws. Accepted hotel payment methods. Hotel and corporate marketing/promotional programs. Key corporate clients, returning guests, and high-value business generators.</p>

<p>We are seeking a professional and friendly Front Office Receptionist to join our team in Kuwait City, Kuwait. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring exceptional customer service throughout their stay.</p> <ul> <li>Greet and welcome guests in a warm and professional manner</li> <li>Perform efficient check-in and check-out procedures</li> <li>Handle reservations, cancellations, and modifications accurately</li> <li>Respond to guest inquiries and provide information about hotel services and local attractions</li> <li>Manage incoming calls and emails promptly and courteously</li> <li>In charge of planning of the FO department during the night. </li> <li>Ensure timely submission of all relevant reports and information to all departments in the morning. (GM, Finance, F&amp;B, FO ).</li> <li>Ensure applying the Night Auditor policy &amp; procedure attached to Job Description.</li> <li>Process payments and maintain accurate financial records</li> <li>Coordinate with other departments to fulfill guest requests and resolve issues</li> <li>Ensure the reception area is clean, organized, and presentable at all times</li> <li>Assist with administrative tasks as needed</li> <li>Stay updated on hotel policies, promotions, and events to provide accurate information to guests</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Previous experience in a customer-facing role, preferably in hospitality</li> <li>Excellent communication and interpersonal skills</li> <li>Fluency in English and Arabic; additional languages are a plus</li> <li>Strong organizational skills and attention to detail</li> <li>Ability to remain calm and professional under pressure</li> <li>Flexibility to work in shifts, including evenings, weekends, and holidays</li> <li>Basic computer skills and familiarity with hotel management software</li> <li>Knowledge of local attractions and services in Kuwait City</li> <li>High school diploma or equivalent; higher education in hospitality is a plus</li> <li>Positive attitude and enthusiasm for delivering exceptional customer service</li> <li>Ability to multitask and prioritize in a fast-paced environment</li></ul>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Front Office Manager, you’re not just helping oversee daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support daily front office operations: Assist in overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><p>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</p> <p>Assist in selecting personalized products for exclusive customers to help enhance their satisfaction and loyalty.</p> <h4>Essential roles and responsibilities</h4> <ul> <li>Help select products for exclusive customers, aiming to enhance their satisfaction and loyalty.</li> <li>Understand customer needs and suggest a variety of products to help them make informed decisions.</li> <li>Offer friendly and personalized customer service based on an understanding of consumer behaviour.</li> <li>Stay updated on market trends and competitor activities to provide the best advice to customers.</li> <li>Build strong relationships with key customers by keeping them informed about new arrivals, exclusive previews, and special promotions.</li> <li>Ensure customer information is kept confidential and used only for store purposes.</li> <li>Maintain and update the customer database with relevant details for exclusive customers.</li> <li>Speak on behalf of Personal Shopper via telephone or email while maintaining outstanding customer service and ensuring follow-up in a professional and timely manner.</li> <li>Coordinate alterations, product transfers, reservations and other services as required.</li> <li>Maintain merchandising standards in the Personal Shopping area and on the floor when collecting and returning products.</li> <li>Ensure the Personal Shopping area's overall maintenance, cleanliness, store standards and housekeeping.</li> <li>Perform administrative tasks that cover audit requirements as well as maintaining records and trackers.</li> <li>Prepare reports for manager, including sales reports and staffing reports.</li> <li>High school qualification.</li> <li>2-3 years of retail experience of premium/lifestyle brands.</li> </ul> <h4>Knowledge and skills</h4> <ul> <li>Must be client focused and take initiative to resolve problems.</li> <li>Takes initiative to seek out responsibilities and follows through on all projects and tasks.</li> <li>Has the ability to maintain client relationships.</li> </ul></p><p></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: Less than 1 year related work experience.</p> <p>Supervisory Experience: At least 2 years of supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>•</span></span><span><span>Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to inspect the condition and cleanliness of hotel vehicles on daily bases</span></span><br><span><span>•</span></span><span><span>Assure that Hotel entrance and Public Area are to be kept clean at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager personally review the activities and events of the hotel and assure proper preparation at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to personally review VIP in house guests list and arrival list and VIP Rooms allocations</span></span><br><span><span>•</span></span><span><span>Perform a minimum of 5 courtesy calls per day and log it in Guest Relations logbook</span></span><br><span><span>•</span></span><span><span>Encourage guest to post their reviews on Trip-Advisor and Facebook</span></span><br><span><span>•</span></span><span><span>Inspect a minimum of two rooms per day covering all aspects related to cleanliness, settings, room condition, maintenance, as per hotel standards</span></span><br><span><span>•</span></span><span><span>Upsell late Check-Out</span></span><br><span><span>•</span></span><span><span>Check on daily bases on staff Hygiene and assure all staff are compliant with grooming and Hygiene standards</span></span><br><span><span>•</span></span><span><span>Train colleagues on regular bases and assure that all Front Office colleagues are well trained and implementing the Hotel / Front Office policies and procedures particular the Credit Authorization Policy</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to carry total responsibility to ensure all city-ledger invoice are supported with correct back-up document LPO (letter Purchase Order)</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager ensures 100% compliance of brand standards for Guest arrival experience such as greeting and calling guest by name</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager must assure that all guest feedback is logged in the FO logbook prior to leaving duty / shift turnover with proper communication in place</span></span><br><span><span>•</span></span><span><span>Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition</span></span><br><span><span>•</span></span><span><span>Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue</span></span><br><span><span>•</span></span><span><span>Provides functional assistance and direction to all departments.</span></span><br><span><span>•</span></span><span><span>Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel</span></span><br><span><span>•</span></span><span><span>Supervises and directs Reception and Reservations personnel.</span></span><br><span><span>•</span></span><span><span>Supports and assists Front Office personnel and all departments at peak periods.</span></span><br><span><span>•</span></span><span><span>Ensures VIPs and priority club guests receive special attention</span></span><br><span><span>•</span></span><span><span>Inspects front of house and back of house regularly for cleanliness.</span></span><br><span><span>•</span></span><span><span>Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.</span></span><br><span><span>•</span></span><span><span>Provides input for Front Office meetings.</span></span><br><span><span>•</span></span><span><span>Promotes inter-hotel sales and in-house facilities.</span></span><br><span><span>•</span></span><span><span>Checks billing instructions and monitors guest credit</span></span><br><span><span>•</span></span><span><span>Analyses and approves discounts and rebates.</span></span><br><span><span>•</span></span><span><span>Analyses the rate variance report to ensure rooms revenue control</span></span><br><span><span>•</span></span><span><span>Takes action with the Property Management Systems (PMS) in emergency situation.</span></span><br><span><span>•</span></span><span><span>Ensures front line staffs comply with FIT Marketing techniques and maximize sales.</span></span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About WECO</b></p><p>WECO is a coworking space in the heart of Kuwait City, serving business owners, entrepreneurs, professionals, and students. We offer a welcoming, professional environment where our members can work, connect, and grow.</p><p><b>About the Role</b></p><p>We are seeking a friendly, organized, and proactive <b>Front Desk &amp; Operations Coordinator</b> to support our members and help manage daily operations.</p><p>As the first point of contact at WECO, you will welcome visitors, handle inquiries, coordinate bookings, and provide attentive customer service. You will also conduct workspace tours, present our services, and follow up with prospective clients to support office rentals and facility bookings.</p><p>The ideal candidate enjoys working with people, takes initiative, and can manage multiple responsibilities while maintaining accuracy and professionalism.</p><p><b>Key Responsibilities</b></p><ul><li>Welcome members, clients, and visitors, ensuring a positive and professional experience.</li><li>Manage the front desk and respond promptly to telephone calls, WhatsApp messages, emails, online inquiries, and walk-in visitors.</li><li>Conduct workspace tours and clearly explain WECO’s private offices, hot desks, meeting rooms, training rooms, and event spaces.</li><li>Identify clients’ needs and recommend suitable spaces and packages, providing accurate information on pricing, availability, and services.</li><li>Follow up with prospective clients, track inquiries and sales leads, and support their progression into rentals and confirmed bookings.</li><li>Manage reservations, confirm booking arrangements, and maintain accurate schedules to prevent conflicts.</li><li>Build strong relationships with members, address routine requests, and refer concerns to management when necessary.</li><li>Maintain accurate and up-to-date records of clients, inquiries, tours, bookings, and payments.</li><li>Process cash, KNET, and online payments, issue receipts, and maintain supporting documentation in accordance with company procedures.</li><li>Prepare daily or weekly reports on inquiries, tours, bookings, payments, and sales follow-ups.</li><li>Monitor the presentation of reception and shared areas, coordinating with cleaning and maintenance teams to resolve any issues.</li><li>Assist with social media updates and customer inquiries across Instagram, TikTok, and LinkedIn when required.</li><li>Perform other reasonable duties relevant to the position as assigned by the line manager.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications and Skills</b></p><ul><li>At least <b>one year of relevant experience</b> in reception, customer service, sales support, hospitality, coworking spaces, real estate, or a similar role.</li><li>Strong spoken and written communication skills in <b>Arabic and English</b>.</li><li>Excellent customer service skills, a welcoming personality, and a professional approach.</li><li>Confidence in presenting services, conducting tours, and following up with prospective clients.</li><li>Strong organizational and time-management skills, with the ability to prioritize tasks and maintain attention to detail.</li><li>A calm, courteous, and practical approach to handling customer concerns and busy periods.</li><li>Basic proficiency in email, Microsoft Office, and maintaining digital records.</li><li>Reliability, initiative, and the ability to work independently and collaborate effectively with colleagues.</li><li>A diploma or bachelor’s degree is preferred.</li><li>Must currently reside in Kuwait and hold a <b>valid transferable residency</b>.</li></ul><p><br></p></div>

<p>Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact</p><p>During your tenure as an Admin Associate, you will demonstrate your capabilities in the following areas:</p><ul><li>Manage employee insurance requirements to ensure compliance and timely renewals.</li><li>Procure and oversee office supplies, maintaining optimal inventory levels and vendor relationships.</li><li>Monitoring the staff time and attendance report.</li><li>Greet and assist visitors, ensuring a professional and welcoming office environment.</li><li>Handle end-to-end travel arrangements and visa processing, including application, cancellation, and extension for employees.</li><li>Provide comprehensive administrative support to employees and senior management, facilitating smooth day-to-day operations and efficient office functioning.</li><li>Establish and maintain strong relationships with vendors and suppliers; obtain and evaluate offers and quotations to ensure cost-effective procurement and manage business relationship clearances and whitelisting procedures.</li><li>Arrange and document meetings, including scheduling and preparing accurate minutes of meetings (MOM).</li><li>Maintain accurate and organized filing systems, incorporating checklists to ensure completeness and easy retrieval.</li><li>Coordinate vendor communications, logistics arrangements, and reservations for hotels and restaurants to support business activities.</li></ul><p>Leadership capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in secretarial skills or related field and/or a university degree</p><p>Excellent verbal and written communication skills</p><p>An excellent telephone etiquette, verbal communication and strong interpersonal skills</p><p>A positive attitude to dealing with people including staff, clients and suppliers at all levels</p><p>Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets</p><p>Ability to use email and Internet applications</p><p>Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands</p><p>Ability to work independently, including maintaining filing systems, databases and straightforward diary management</p><p>Ability maintain trust and confidentiality in the provision of administration support</p><p>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management)</p><p>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A Little Taste of Your Day-to-Day</span><p><span>Every day is different, but you’ll mostly be:</span></p><br><ul><li><span>Supervise daily <strong>Food &amp; Beverage operations</strong>, ensuring smooth and efficient service in accordance with IHG brand and hotel standards.</span></li><li><span>Lead and support F&amp;B colleagues during the shift, including <strong>briefings, work assignments, scheduling and service coordination</strong>.</span></li><li><span>Ensure guests receive <strong>prompt, professional and personalised service</strong>, responding to requests, feedback and concerns effectively.</span></li><li><span>Maintain high standards of <strong>food and beverage presentation, service sequence, cleanliness and outlet readiness</strong>.</span></li><li><span>Ensure colleagues are knowledgeable about menus, ingredients, promotions, allergens and hotel facilities and services.</span></li><li><span>Monitor restaurant reservations, table arrangements and guest flow to maximise service efficiency and guest satisfaction.</span></li><li><span>Support the training, coaching and development of colleagues, providing regular feedback and recognising great performance.</span></li><li><span>Monitor <strong>cash handling, billing, POS transactions and shift closing procedures</strong>, ensuring accuracy and compliance with hotel procedures.</span></li><li><span>Assist with inventory, stock control, requisitions and equipment management while helping minimise waste and control operating costs.</span></li><li><span>Ensure compliance with <strong>food safety, hygiene, health and safety requirements</strong>, reporting and addressing concerns promptly.</span></li><li><span>Work closely with Kitchen, Stewarding, Banquets and other hotel departments to ensure seamless operations and guest experiences.</span></li><li><span>Support special events, promotions, functions and other F&amp;B activities as required.</span></li><li><span>Handle guest complaints and service recovery professionally, escalating significant matters to management when necessary.</span></li><li><span>Promote a positive team environment through effective communication, colleague engagement and recognition.</span></li><li><span>Assist F&amp;B management with reports, administrative tasks and other operational responsibilities as required.</span></li></ul><span>What We Need From You</span><p><span>Ideally, you’ll have:</span></p><br><ul><li><span>Diploma or qualification in <strong>Hospitality, Food &amp; Beverage Management</strong> or a related field; equivalent practical experience will also be considered.</span></li><li><span>4 years previous experience in <strong>Food &amp; Beverage operations</strong>, preferably within an international hotel environment.</span></li><li><span>Previous supervisory or team-leading experience is preferred.</span></li><li><span>Good knowledge of restaurant service standards, food and beverage operations and guest service.</span></li><li><span>Strong leadership, communication and interpersonal skills.</span></li><li><span>A guest-focused mindset with the ability to handle complaints and service recovery professionally.</span></li><li><span>Good knowledge of <strong>food hygiene, health and safety standards</strong>.</span></li><li><span>Familiarity with POS systems, cash handling and basic F&amp;B cost-control practices.</span></li><li><span>Ability to work effectively in a fast-paced operation and remain organised during busy periods.</span></li><li><span>Flexibility to work shifts, weekends and public holidays according to operational requirements.</span></li><li><span>Good written and spoken <strong>English is required; Arabic language skills are preferred</strong>.</span></li><li><span>A positive, hands-on and team-oriented approach with a passion for hospitality.</span></li></ul><span>What We Offer</span><p><span>We’ll reward your hard work with a <strong>competitive salary and benefits package</strong>, along with the support and opportunities that come with being part of the IHG family.</span></p><br><p><span>At IHG, we provide <strong>Room to Belong, Room to Grow and Room to Make a Difference</strong> — creating an inclusive workplace where you can be yourself, develop your career and make a positive impact.</span></p><br><p><span>Depending on eligibility and hotel policy, benefits may include <strong>IHG colleague and friends &amp; family hotel rates, learning and career development opportunities, recognition programmes, wellbeing initiatives, duty meals, uniform where applicable, and other colleague benefits.</strong></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <p><strong>Our purpose</strong><br> Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Role responsibilities</h4> <p>During your tenure as an Admin Associate, you will demonstrate your capabilities in the following areas:</p> <ul> <li>Manage employee insurance requirements to ensure compliance and timely renewals.</li> <li>Procure and oversee office supplies, maintaining optimal inventory levels and vendor relationships.</li> <li>Monitor the staff time and attendance report.</li> <li>Greet and assist visitors, ensuring a professional and welcoming office environment.</li> <li>Handle end-to-end travel arrangements and visa processing, including application, cancellation, and extension for employees.</li> <li>Provide comprehensive administrative support to employees and senior management, facilitating smooth day-to-day operations and efficient office functioning.</li> <li>Establish and maintain strong relationships with vendors and suppliers; obtain and evaluate offers and quotations to ensure cost-effective procurement and manage business relationship clearances and whitelisting procedures.</li> <li>Arrange and document meetings, including scheduling and preparing accurate minutes of meetings (MOM).</li> <li>Maintain accurate and organized filing systems, incorporating checklists to ensure completeness and easy retrieval.</li> <li>Coordinate vendor communications, logistics arrangements, and reservations for hotels and restaurants to support business activities.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree in secretarial skills or related field and/or a university degree.</li> <li>Excellent verbal and written communication skills.</li> <li>An excellent telephone etiquette, verbal communication and strong interpersonal skills.</li> <li>A positive attitude to dealing with people including staff, clients and suppliers at all levels.</li> <li>Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets.</li> <li>Ability to use email and internet applications.</li> <li>Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands.</li> <li>Ability to work independently, including maintaining filing systems, databases and straightforward diary management.</li> <li>Ability to maintain trust and confidentiality in the provision of administration support.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Assist in selecting personalized products for exclusive customers to help enhance their satisfaction and loyalty</p><br><br><p><span>At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.</span></p><br><br>Responsibilities:<br><p>Essential Roles and Responsibilities<br>• Help select products for exclusive customers, aiming to enhance their satisfaction and loyalty.<br>• Understand customer needs and suggest a variety of products to help them make informed decisions.<br>• Offer friendly and personalized customer service based on an understanding of consumer behaviour.<br>• Stay updated on market trends and competitor activities to provide the best advice to customers.<br>• Build strong relationships with key customers by keeping them informed about new arrivals, exclusive previews, and special promotions<br>• Ensure customer information is kept confidential and used only for store purposes.<br>• Maintain and update the customer database with relevant details for exclusive customers.<br>• Speak on behalf of Personal Shopper via telephone or email while maintaining outstanding customer service and ensuring follow-up in a professional and timely manner.<br>• Coordinate alterations, product transfers, reservations and other services as required<br>• Maintain merchandising standards in the Personal Shopping area and on the floor when collecting and returning product.<br>• Ensure the PS areas overall maintenance, cleanliness store standards and housekeeping.<br>• Administrative tasks: you will be responsible for performing admin tasks that cover audit requirements as well as maintaining records/trackers.<br>• Reports - you will have to be responsible for preparing reports for manager, including sales reports and staffing reports.<br>&nbsp;</p><br><br>Qualifications:<br><p>• High School Qualification<br>• 2-3 years of retail experience of premium/lifestyle brands</p><br><p>Knowledge and Skills<br>• Must be client focused and take initiative to resolve problems.<br>• Takes initiative to seek out responsibilities and follows through on all projects and tasks.<br>• Has the ability to maintain client relationships<br>&nbsp;</p><br> </div>

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br>What You Will Do<br><br>To oversee all aspects of a profit and service driven Catering and Events Department. Supervision of the Senior Manager/Managers of Catering along with administrative team in their day-to-day roles. Including maintaining and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Golden Sales & Catering, and pre-convention meetings. Review the accuracy of the Catering Sales Managers/Senior Managers all booking conversions from the inquiries received; including but not limited to Sales, Reservations, Referrals, directly from the guests, and assigning those leads among the team where necessary. Forecasting/budgeting expertise and financial literacy to analyze pick up, trend, and pace to support the DOC in preparing the monthly forecast, the ability to analyze the month end financials summaries in line with the P&L. The ability to assist in developing and executing projects for assigned segments to generate demand and hence increase catering activity, volume and revenue. Ensure seamless operation between the C&E team and all vendor/supplier related clients’ needs, i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, and outside catering/locations etc. Complete periodic audits of the Account and Booking Data in Golden Sales & Catering, to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports, and Qualtrics-related reviews Evaluate current sales practices and make recommendations to maximize revenues of the Catering and Events forecast/budget while utilizing full potential of the existing resources. Oversee the quarterly administration and seek new ways to motivate the Catering and Events team to ensure the team achieves the incentive plans. <br><br>What You Will Bring<br><br>Minimum 5 years of experience in event planning and management, including at least 1 year in an Assistant Director of Catering role. Fluency in Arabic and English is required; additional languages are an advantage. Proficient in Microsoft Office applications and hotel operating systems, with the ability to effectively use software such as Opera and other business-related applications. Demonstrated ability to build positive, professional relationships and foster a collaborative work environment across departments. Strong negotiation, communication, and organizational skills, with the ability to prioritize, delegate, and drive results. Calm, resilient, and solution-oriented, with the ability to perform effectively in fast-paced and challenging situations. <br><br>What You Will Get<br><br>Department Head benefits as per Four Seasons Kuwait policy Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities. Complimentary Dream Holidays at other Four Seasons Hotels and Resorts Regular social and sports events Paid home leave with flight tickets Complimentary employee meals Health medical and insurance benefits <br><br>Work Authorization<br><br>Hotel will apply for the work authorization for the successful candidate<br><br>We look forward to receiving your application!

Strategic Finance Manager — The Flex<br><br>The Flex is creating the future of flexible accommodation.<br><br>We operate and manage properties across multiple cities and countries, bringing together hospitality, technology and operational excellence to make renting a home as effortless as booking a hotel.<br><br>As our international footprint expands, we are searching for an outstanding Strategic Finance Manager to help build the financial systems, controls and insights required to support a rapidly growing global business.<br><br>This is far more than a conventional accounting position. You will work closely with our founders and leadership team, take ownership of essential financial processes, evaluate business performance and provide the insights that enable better decisions as we scale.<br><br>Your Mission<br><br>As Strategic Finance Manager, you will play a central role in The Flex’s financial operations.<br><br>Your objective will be to give the business complete clarity over where its revenue comes from, how its money is spent, how each area is performing and where profitability can be improved.<br><br>Your responsibilities will span accounting, financial analysis, management reporting, payment reconciliation, budgeting and business performance.<br><br>You will have exposure to the entire organisation, collaborating directly with operations, revenue management, property teams and senior leadership.<br><br>For an ambitious individual, this position offers a clear path toward becoming Head of Finance or, ultimately, moving into a CFO-track role as The Flex continues to grow.<br><br>What You Will Own<br><br>Lead and continuously strengthen our day-to-day financial controls and reporting, ensuring that every number shared with management is accurate, validated, complete and supported by reliable evidence. Identify repetitive and manual finance tasks, create more efficient processes and collaborate with our engineering teams to automate them. Reconcile payments from Airbnb, Booking.com, Expedia, direct reservations and other distribution partners, confirming that every expected payment is received correctly and on schedule. Reconcile bank accounts and incoming transactions, ensuring that funds are properly received and recorded while investigating and resolving discrepancies quickly. Monitor and manage accounts payable and accounts receivable. Review supplier invoices and expenses incurred across the company. Oversee statutory filings and corporate compliance requirements across several jurisdictions, making sure that all submissions are correct and completed within the required deadlines. Coordinate with external accountants, tax advisers, auditors and banking partners to maintain accurate financial records and ensure timely compliance. Assist with financial statements for landlords and property owners whenever required. Develop dashboards and reporting tools that provide management with real-time visibility into company performance. Evaluate financial results across individual properties, cities, countries and business units. Create and maintain company budgets, forecasts and financial models. Track cash flow and support management in planning future funding and capital needs. Detect financial risks, discrepancies and potential sources of revenue leakage. Review the company’s cost base and uncover opportunities to strengthen margins. Partner with operational teams to understand, control and reduce costs at property level. Contribute to financial due diligence for acquisitions, investments and expansion into new markets. Communicate financial findings, recommendations and actionable insights directly to the founders and management team.<br><br>What We Are Looking For<br><br>A highly analytical individual who is confident and comfortable working with numbers. Exceptional attention to detail and an uncompromising approach to financial accuracy. A strong understanding of accounting concepts and financial principles. The ability to work effectively with significant volumes of financial and operational data. Advanced proficiency in Excel or Google Sheets. Strong capabilities in financial reconciliation, controls and problem-solving. A commercial mindset—you do more than report figures; you understand their meaning and implications for the wider business. A strong sense of ownership, responsibility and accountability. The confidence to work independently, find solutions and navigate unfamiliar challenges. The ability to perform in a fast-paced environment where priorities may evolve quickly. Excellent verbal and written communication skills. The confidence to communicate and work directly with senior management. A genuine interest in technology, automation and AI, together with the ability to identify opportunities to improve and automate finance processes. The ambition to grow quickly and assume substantially greater responsibility over time. Experience in accounting, audit, investment banking, private equity, FP&A, consulting, hospitality, real estate or a high-growth startup would be highly valuable. A degree in Finance, Accounting, Economics, Business, Mathematics or another analytical discipline is preferred, although exceptional applicants from other backgrounds are encouraged to apply.<br><br>What Success Will Look Like<br><br>During Your First 6–12 Months, You Will Have<br><br>Developed a detailed understanding of the financial performance of every major area of The Flex. Established dependable monthly management reporting across the company. Ensured that payments from booking platforms and commercial partners are fully reconciled and that all expected funds are received. Significantly improved visibility into cash flow, profitability and unit economics. Uncovered meaningful opportunities to lower costs and improve margins. Automated several finance processes that were previously completed manually. Established yourself as a trusted financial partner to the founders and management team. Taken responsibility for increasingly important areas of the company’s finance function.<br><br>Why Join The Flex?<br><br>Become part of a rapidly growing international business operating at the intersection of real estate, hospitality and technology. Work closely and directly with the company’s founders and senior leaders. Gain hands-on exposure to the financial operations of a business spanning multiple countries. Influence profitability and contribute directly to major strategic and commercial decisions. Help design and build the finance function instead of simply taking over an established set of processes. Apply technology and AI to reimagine how a modern finance function should operate. Take meaningful ownership and responsibility from your first day. Receive a competitive salary together with performance-based incentives. Benefit from exceptional long-term career progression as The Flex continues its international expansion.<br><br>You Should Not Apply If<br><br>You want a conventional corporate 9-to-5 position with limited and narrowly defined responsibilities. You rely on someone else to continuously tell you what needs to be done. You are uncomfortable taking responsibility and being accountable for the quality of your work. You would rather report financial figures than understand, challenge and improve them. You engage in workplace politics, gossip or conversations about colleagues behind their backs. You are searching for a slow-moving, predictable role with limited career progression. You do not aspire to become one of the very best in the world at what you do.