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ADES Holding Company
Kuwait - Capital Governorate (Kuwait)
<p>Promotes and enforces the implementation of all QHSSE requirements and facilitates implementation and improvement of Barrier Management System (BMS) onboard the rig. Provides guidance and expertise to all personnel on Health, Safety, & Environmental (HSE) standards and assists with related goals and programs. Ensures appropriate dissemination of HSE policies, procedures, and guidance documentation. Maintains a strong presence at the worksite, especially in high-risk, high-activity areas (i.e., deck, drill floor). Approximately 75% of the working day should be spent at the worksite, If this is not being met due to other administrative work loads then it must be raised first to STP then to Rig Manager and the office based QHSSE Focal Point assigned to the rig if not achieved in 1 hitch. Promotes Safety Programs (i.e., ADES 8 keys to incident-free) on the rig, ensuring each employee is aware of their standards and how to apply them. Promotes ADES Awards (i.e., TOFS award) to embed the concept into the rig culture. Assists in the management of the Stop, Hazard, Initiate, Engage, Learn and Demonstrate (SHIELD) program and encourage active participation by undertaking safety performance conversations by all persons on board. Ensures Stop Work Authority (SWA) obligation is understood by all persons on board and exercised promptly. This is integral to the Company s safety culture. The RSO is expected to lead by example and should coach all crew members by helping them intervene and stop work when opportunities arise. Assists the Senior Tool Pusher by monitoring/verifying compliance with control of work systems such as JSA, SOP s, PTW, Isolation, Confined Space, Rescue Planning etc. Complies with, monitor, and effectively contribute to the continuous improvement of BMS, HSE related policies and procedures, and relevant authority regulatory requirements. Identifies and addresses in collaboration with the site operations management by identifying and addressing HSE or noncompliance concerns. Assists with internal/external audit completion, close-out, and tracking. Consults with personnel including safety leaders and department heads on all matters concerning safety. Engages with crews during safety meetings and supervisors meetings; presents topics/findings. Monitors the selection of suitable personal protective equipment (PPE) including performing checks on sizing and suitability. Maintains awareness of substances hazardous to health and the correct storage, use, handling, and PPE requirements. Carries out onboard training and/or books crew training to ensure full compliance with the crew training matrix. Assist third-party trainers as necessary. Assists, monitors, and verifies compliance with the short-service employee (SSE) process to ensure effective implementation and that on-the-job training is being provided to develop the SSEs. Participate and assist the Rig Manager with rig-based incident reporting and investigations to determine root cause(s). Ensure investigation findings are shared between all crews on board. Assist with and deliver rig orientation and induction (as requested). Liaise with customer representatives and regulatory bodies as necessary. Perform emergency duties as per the rig station bill. Moderates the rig self-verification process.</p><p><strong>Desired Candidate Profile</strong></p><p>Education & Experience:</p><ul><li>Bachelor's degree</li><li>Preferably a minimum of 2 years in an RSO role.</li><li>Previous experience within the drilling industry in an HSE role/position.</li></ul><p>Skills/Competencies Required:</p><ul><li>Completion of all required ADES mandatory training requirements.</li><li>Working knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).</li><li>Excellent written and verbal communication skills.</li><li>Detail-oriented.</li><li>Analytical thinking and solution Decision-making.</li><li>Performance Management, planning, problem-solving, organizational, and time management skills.</li><li>Inspire Trust.</li></ul><p>Certifications:</p><ul><li>As per ADES Training Matrix.</li><li>Formal investigation training certification preferred (i.e., Taproot , Topset or equivalent).</li><li>Recognized HSE training qualification preferred (i.e., NEBOSH, IOSH, OSHA or equivalent).</li><li>Additional QHSSE audit certifications</li></ul>
pace
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role<br><br> * The Role of the Bid Manager is to manage the full spectrum of the bid life cycle (RFP, Pre-Tender Meetings, Q&A, Bid Preparation, Post Tender Clarification, Award Process, handover to Operations) through the design and implementation of an effective, auditable, collaborative process for proposal preparation and submission. <br><br><br>What you will be doing<br><br> * Convene round-table meetings with stakeholders to inform a robust, auditable and criteria-driven approach to each opportunity.<br> * Create, and include others as appropriate, review an opportunity story board and provide innovative input which optimizes the bid.<br> * Ensure visual clarity, attractiveness and salience as well as financial robustness based on an analysis of the client’s profile.<br> * Lead and manage the performance, conduct, development and engagement of the Bid Team.<br> * Lead the proposal handover to Operations to support the so that the Project Management and the design team have the background before the project kick-off.<br> * Play a lead role in addressing post-submission queries / clarifications, collaborating as appropriate with Departmental representatives and/or project managers etc. in order to turn these around quickly and comprehensively.<br> * Prepare Financial Strategy for review by other key Departments and/or other stakeholders to support agile and value-adding decision-making.<br> * Prepare Financial proposal where different/new pricing mechanism is required, depending on the requirements.<br> * Provide team with inputs on proposal representations - diagrams etc., interfacing as appropriate with the Marketing and Graphic Design team to optimize the documentation’s look, feel, brand alignment etc.<br> * Review and address requirements, preferences and Pace’s competitive advantage relative to the nature of the opportunity as well as prevailing market rates for like-opportunities.<br> * Review synopsis for various RFPs and provide team with teaming strategies e.g. bid-winning strategy to choose the right partners.<br> * Review the RFPs and study the opportunity, risk associated, workload etc and discuss with Director on Go / No-Go. Support the Director with Bid Decisions.<br> * Source and validate man-month quotations from applicable Centre of Excellence stakeholders, challenging and clarifying as appropriate to support proposals which enjoy the full buy-in of applicable Cor stakeholders.<br> * Sourcing and validating labour rates based on appropriate sources of information.<br> * Support agile go/no-go decision-making based on defined financial appetite, reputational enhancement opportunity, risk thresholds and related business aspects.<br> * Prepare & agree matrix of responsibility between Associates/Joint Venture partners.<br><br>Required Experience<br><br> * A minimum of 10 years of substantial, ideally senior experience in Bid Management within the Architectural / Engineering / Construction industry.<br> * Ideally, has worked in a Consultancy with recent relevant Middle East experience. <br><br><br>Education<br><br> * Graduate in Engineering / Computers / Management. <br><br><br>Certifications & Memberships<br><br> * Additional training courses, professional and personal development with membership to professional groups, societies or institutes, desired.<br><br>Essential Skills<br><br> * MS Office (Outlook, Word, Excel, power point). Adobe In design is a plus. <br> * Technical knowledge in Design and Engineering process. <br> * Clear and precise communication skills in English, verbally and in writing. <br> * Has the ability to present and influence an audience. <br> * Critical thinker, can analyse data and propose commercial options. <br> * Effective work style to be time effective and turnaround requests to meet deadlines accurately. <br> * Organised, can plan and manage work demands within the team. <br> * Looks ahead, commercial minded to take advantage of market opportunities. <br> * Enjoys the challenge of bid work, driven by success and achievement.<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Bid Manager - Development Department<br>
</div>
Confidential
Kuwait - Capital Governorate (Kuwait)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotes and enforces the implementation of all QHSSE requirements and facilitates implementation and improvement of Barrier Management System (BMS) onboard the rig. Provides guidance and expertise to all personnel on Health, Safety, & Environmental (HSE) standards and assists with related goals and programs. Ensures appropriate dissemination of HSE policies, procedures, and guidance documentation. Maintains a strong presence at the worksite, especially in high-risk, high-activity areas (i.e., deck, drill floor). Approximately 75% of the working day should be spent at the worksite, If this is not being met due to other administrative work loads then it must be raised first to STP then to Rig Manager and the office based QHSSE Focal Point assigned to the rig if not achieved in 1 hitch. Promotes Safety Programs (i.e., ADES 8 keys to incident-free) on the rig, ensuring each employee is aware of their standards and how to apply them. Promotes ADES Awards (i.e., TOFS award) to embed the concept into the rig culture. Assists in the management of the Stop, Hazard, Initiate, Engage, Learn and Demonstrate (SHIELD) program and encourage active participation by undertaking safety performance conversations by all persons on board. Ensures Stop Work Authority (SWA) obligation is understood by all persons on board and exercised promptly. This is integral to the Company s safety culture. The RSO is expected to lead by example and should coach all crew members by helping them intervene and stop work when opportunities arise. Assists the Senior Tool Pusher by monitoring/verifying compliance with control of work systems such as JSA, SOP s, PTW, Isolation, Confined Space, Rescue Planning etc. Complies with, monitor, and effectively contribute to the continuous improvement of BMS, HSE related policies and procedures, and relevant authority regulatory requirements. Identifies and addresses in collaboration with the site operations management by identifying and addressing HSE or noncompliance concerns. Assists with internal/external audit completion, close-out, and tracking. Consults with personnel including safety leaders and department heads on all matters concerning safety. Engages with crews during safety meetings and supervisors meetings; presents topics/findings. Monitors the selection of suitable personal protective equipment (PPE) including performing checks on sizing and suitability. Maintains awareness of substances hazardous to health and the correct storage, use, handling, and PPE requirements. Carries out onboard training and/or books crew training to ensure full compliance with the crew training matrix. Assist third-party trainers as necessary. Assists, monitors, and verifies compliance with the short-service employee (SSE) process to ensure effective implementation and that on-the-job training is being provided to develop the SSEs. Participate and assist the Senior Tool Pusher with rig-based incident reporting and investigations to determine root cause(s). Ensure investigation findings are shared between all crews on board. Assist with and deliver rig orientation and induction (as requested). Liaise with customer representatives and regulatory bodies as necessary. Perform emergency duties as per the rig station bill. Moderates the rig self-verification process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education & Experience:</h2><ul><li>Bachelor's degree</li><li>Preferably a minimum of 2 years in an RSO role.</li><li>Previous experience within the drilling industry in an HSE role/position.</li></ul><h2>Skills/Competencies Required:</h2><ul><li>Completion of all required ADES mandatory training requirements.</li><li>Working knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).</li><li>Excellent written and verbal communication skills.</li><li>Detail-oriented.</li><li>Analytical thinking and solution Decision-making.</li><li>Performance Management, planning, problem-solving, organizational, and time management skills.</li><li>Inspire Trust.</li></ul><h2>Certifications:</h2><ul><li>As per ADES Training Matrix.</li><li>Formal investigation training certification preferred (i.e., Taproot , Topset or equivalent).</li><li>Recognized HSE training qualification preferred (i.e., NEBOSH, IOSH, OSHA or equivalent).</li><li>Additional QHSSE audit certifications'</li></ul><p></p></section>
Artex Exhibitions
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The Exhibition Sales Manager is responsible for leading and driving all sales activities across Artex's portfolio of exhibitions in Kuwait and the GCC. The role requires a senior commercial professional who can build and manage a sales team, develop strategic client relationships, and take full ownership of booth sales revenue targets across the annual events calendar. This is a key leadership position reporting directly to the founders, with significant influence over the commercial direction of the company.Sales Leadership & StrategyDevelop and execute the sales strategy for each exhibition in the Artex calendarSet individual and team booth sales targets per event and ensure they are metIdentify new business opportunities and market segments for exhibitor acquisitionBuild and maintain a high-value pipeline of corporate accounts, brands, and industry playersLead by example by personally managing key accounts and high-value dealsMonitor market trends and competitor activity to inform pricing and positioning strategyTeam ManagementRecruit, onboard, and manage the sales team including sales representatives and agentsSet clear KPIs and performance targets for each team memberConduct regular one-on-one reviews, coaching sessions, and team meetingsMotivate and develop the team to consistently exceed individual and collective targetsCreate a high-performance sales culture built on accountability and resultsClient Relationship ManagementServe as the senior point of contact for key exhibitor accounts and strategic partnersBuild long-term relationships with decision-makers across target industriesNegotiate and close high-value contracts within approved commercial parametersEnsure exhibitor satisfaction from contract signing through to event deliveryDrive repeat participation and referrals from existing exhibitor baseCoordination & ReportingReport directly to the founders on all commercial matters, pipeline performance, and strategic opportunitiesProvide accurate weekly and monthly sales forecasts and pipeline reports to the founding teamWork closely with operations and marketing to align sales activity with event deliveryContribute to commercial planning, pricing strategy, and budgeting for each eventOversee CRM management and ensure data integrity across all accountsRepresent Artex at industry functions, trade events, and senior client meetingsStakeholder & Founder CollaborationWork hand-in-hand with the founders to shape the commercial vision of the companyProvide market intelligence and on-the-ground feedback to inform business decisionsParticipate in leadership discussions on event concepts, expansion plans, and new market opportunitiesAct as a trusted commercial partner to the founding team in building Artex's reputation in the Kuwait exhibitions market<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Desired SkillsProven ability to lead, motivate, and develop a sales team in a target-driven environmentStrong strategic thinking with the ability to build and execute a commercial sales plan from scratchExceptional negotiation and closing skills with a track record of winning high-value contractsExcellent communication and presentation skills in both Arabic and English — confident engaging C-level decision-makersDeep understanding of the Kuwait and GCC business landscape with an established network across key industriesEntrepreneurial mindset — comfortable operating in a fast-paced startup environment with minimal structureAbility to work directly with founders and contribute beyond the sales functionCommercially astute with the ability to analyze pipeline data and translate it into accurate forecastsExperience managing a CRM system and driving data discipline across a sales teamStrong organizational skills with the ability to manage multiple events and accounts simultaneouslyHigh emotional intelligence — able to build lasting relationships with clients, partners, and internal stakeholdersSelf-starter who takes full ownership of results without waiting to be directed<br>
</div>
Confidential
Kuwait - Capital Governorate (Kuwait)
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> <u>Job Summary:</u> </strong> </p>
<p>Promotes and enforces the implementation of all QHSSE requirements and facilitates implementation and improvement of Barrier Management System (BMS) onboard the rig. Provides guidance and expertise to all personnel on Health, Safety, & Environmental (HSE) standards and assists with related goals and programs.</p>
<p> <strong> <u>Roles & Responsibilities:</u> </strong> </p>
<ul>
<li>Ensures appropriate dissemination of HSE policies, procedures, and guidance documentation.</li>
<li>Maintains a strong presence at the worksite, especially in high-risk, high-activity areas (i.e., deck, drill floor). Approximately 75% of the working day should be spent at the worksite, If this is not being met due to other administrative work loads then it must be raised first to STP then to Rig Manager and the office based QHSSE Focal Point assigned to the rig if not achieved in 1 hitch.</li>
<li>Promotes Safety Programs (i.e., ADES 8 keys to incident-free) on the rig, ensuring each employee is aware of their standards and how to apply them.</li>
<li>Promotes ADES Awards (i.e., TOFS award) to embed the concept into the rig culture.</li>
<li>Assists in the management of the Stop, Hazard, Initiate, Engage, Learn and Demonstrate (SHIELD) program and encourage active participation by undertaking safety performance conversations by all persons on board.</li>
<li>Ensures Stop Work Authority (SWA) obligation is understood by all persons on board and exercised promptly. This is integral to the Company s safety culture. The RSO is expected to lead by example and should coach all crew members by helping them intervene and stop work when opportunities arise.</li>
<li>Assists the Senior Tool Pusher by monitoring/verifying compliance with control of work systems such as JSA, SOP s, PTW, Isolation, Confined Space, Rescue Planning etc.</li>
<li>Complies with, monitor, and effectively contribute to the continuous improvement of BMS, HSE related policies and procedures, and relevant authority regulatory requirements.</li>
<li>Identifies and addresses in collaboration with the site operations management by identifying and addressing HSE or noncompliance concerns.</li>
<li>Assists with internal/external audit completion, close-out, and tracking.</li>
<li>Consults with personnel including safety leaders and department heads on all matters concerning safety.</li>
<li>Engages with crews during safety meetings and supervisors meetings; presents topics/findings.</li>
<li>Monitors the selection of suitable personal protective equipment (PPE) including performing checks on sizing and suitability.</li>
<li>Maintains awareness of substances hazardous to health and the correct storage, use, handling, and PPE requirements.</li>
<li>Carries out onboard training and/or books crew training to ensure full compliance with the crew training matrix. Assist third-party trainers as necessary.</li>
<li>Assists, monitors, and verifies compliance with the short-service employee (SSE) process to ensure effective implementation and that on-the-job training is being provided to develop the SSEs.</li>
<li>Participate and assist the Senior Tool Pusher with rig-based incident reporting and investigations to determine root cause(s). Ensure investigation findings are shared between all crews on board.</li>
<li>Assist with and deliver rig orientation and induction (as requested).</li>
<li>Liaise with customer representatives and regulatory bodies as necessary.</li>
<li>Perform emergency duties as per the rig station bill.</li>
<li>Moderates the rig self-verification process.</li>
</ul>
<p> <strong> <u>Job Requirements:</u> </strong> </p>
<p> <strong>Education & Experience:</strong> </p>
<ul>
<li>Bachelor s degree</li>
<li>Preferably a minimum of 2 years in an RSO role.</li>
<li>Previous experience within the drilling industry in an HSE role/position. </li>
</ul>
<p> <strong>Skills/Competencies Required:</strong> </p>
<ul>
<li>Completion of all required ADES mandatory training requirements. </li>
<li>Working knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.). </li>
<li>Excellent written and verbal communication skills. </li>
<li>Detail-oriented. </li>
<li>Analytical thinking and solution Decision-making. </li>
<li>Performance Management, planning, problem-solving, organizational, and time management skills. </li>
<li>Inspire Trust.</li>
</ul>
<p> <strong>Certifications:</strong> </p>
<ul>
<li>As per ADES Training Matrix.</li>
<li>Formal investigation training certification preferred (i.e., Taproot , Topset or equivalent). </li>
<li>Recognized HSE training qualification preferred (i.e., NEBOSH, IOSH, OSHA or equivalent). </li>
<li>Additional QHSSE audit certifications </li>
</ul> <div><br></div></div></section>
Honeywell International Inc
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Purpose: </strong></p><br><p>To lead the implementation, configuration, and lifecycle support of the Security Management Information System (SMIS) at the airport, ensuring robust infrastructure, efficient integration with Honeywell and 3rd party systems.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><span><strong>Job Description: </strong></span></p><br><ul><li><span>Oversee end-to-end deployment of Genetec Security Center, including detailed configuration of Video (Omnicast) and IIoT module and Intelligent Video Analytics. Supervising the shop drawings and application projects of Security Systems Infrastructure (preferred)</span></li><li><span>Lead integration of Genetec with Honeywell and 3rd party systems. (preferred)</span></li><li><span>Perform advanced engineering calculations for system sizing, including server, storage, and network bandwidth requirements based on frame rate, resolution, retention, and redundancy.</span></li><li><span>Manage and maintain the POC/test environment, validating all solutions before production deployment.</span></li><li><span>Manage system virtualization using VMware vSphere, including deployment, snapshots, resource pools, and high-availability configurations.</span></li><li><span>Monitor HCI platforms (e.g., Dell VxRail or Nutanix) for performance, fault tolerance, and storage efficiency.</span></li><li><span>Provide daily updates and reporting to the Project Manager and collaborate closely with the Engineering Manager for design reviews, changes, and approvals.</span></li><li><span>Ensure proper documentation of configurations, topology diagrams, and system health reports.</span></li><li><span>Support testing & commissioning activities and interface with stakeholders during inspections and FAT/SAT procedures.</span></li><li><span>Prepare graphics and necessary programming works as per Tender Requirement.</span></li><li><span>Be ready on the job site during temporary or final acceptance of Operational projects/ Quoted Reactive work.</span></li><li><span>Availability for and performance of duties outside of normal working hours as per agreed scheduled as directed by PM/EM</span></li><li><span>Ensure customer satisfaction through direct liaison with client representatives, customers and operational recipients.</span></li><li><span>Ensure delivery of value to Honeywell clients and customers.</span></li><li><span>Financial control per previously agreed budgets and plans.</span></li><li><span>Support PM/EM to minimize the Project Cost and Time.</span></li><li><span>Support PM/EM to prepare Progress and Cost Reports </span></li><li><span>Analyze backward completion of the projects with difficulties/mistakes met and make necessary suggestions for organization tuning accordingly.</span></li><li><span>Create new Variation opportunities during the Execution of the project.</span></li><li><span>Report possible future failures, disturbances and other opportunities for improvement</span></li><li><span>Estimate materials costs and quantities provide the information to the PM/EM, and Operational Sales.</span></li><li><span>Follow the Honeywell SOPs, HOS, HSE and Quality Systems while executing assigned projects</span></li><li><span>Carry out hazard and risk assessments for all tasks as per company policy and procedures.</span></li><li><span>Report near misses, incidents and other opportunities for improvement.</span></li></ul><p><span>Area of Experience:</span></p><br><ul><li><span>Large Scale Project Experience </span></li><li><span>Multi-National Project Experience</span></li><li><span>Airport Security System experience preferred</span></li><li><span>Honeywell and other 3rd Party Security Systems experience preferred</span></li></ul><br>Qualifications:<br><p><span><b>Qualifications & Experience:</b></span></p><br><p><span><b>Must to have:</b></span></p><br><ul><li>Bachelor’s Degree in Electrical, Electronics, Computer, or IT Engineering.</li><li>Minimum 5- 8 years of relevant experience in airport-scale or critical infrastructure security systems.</li><li>Proven experience in system integration, video analytics, and smart surveillance</li></ul><p><span><b>Nice to have:</b></span></p><br><ul><li>Expert knowledge of Genetec Security Center or similar software </li><li>Strong experience with VMware vSphere, virtual networking, and storage (certification preferred).</li><li>Expert knowledge of IP networking, system infrastructure, failover.</li><li>Knowledge of aviation safety/security compliance standards.</li></ul><p><span><i><b>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</b></i></span></p><br><p><span><i><b>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</b></i></span></p><br> </div>
Kuwait - Capital Governorate (Kuwait)
Job Overview<br><br> JOB DESCRIPTION <br><br>The TCP Specialist – Wireline is responsible for planning, preparing, and executing Tubing Conveyed Perforating (TCP) operations safely and efficiently in support of customer well completion and intervention activities. This role provides advanced technical expertise in TCP systems, explosive handling, pressure control equipment, and perforating technologies while ensuring compliance with Weatherford operational procedures, HSE standards, and customer requirements.<br><br>Working closely with customers, drilling and completion teams, field operations, and engineering personnel, the TCP Specialist serves as the technical lead for TCP operations, ensuring equipment readiness, operational excellence, service quality, and successful project execution across onshore and offshore environments.<br><br>Responsibilities<br><br> Plan, coordinate, and execute Tubing Conveyed Perforating (TCP) operations in accordance with approved engineering programs, customer requirements, and Weatherford procedures. Prepare, inspect, assemble, test, and maintain TCP equipment, perforating guns, firing heads, setting tools, and associated downhole equipment. Ensure all explosive materials are handled, transported, stored, and utilized in compliance with company procedures and regulatory requirements. Conduct pre-job planning, risk assessments, Job Safety Analyses (JSAs), and operational briefings before each job. Verify equipment readiness, certification, maintenance status, and documentation prior to mobilization. Supervise rig-up, pressure testing, execution, troubleshooting, and rig-down of TCP equipment at customer well sites. Monitor operational performance and resolve technical issues during well completion and perforating operations. Coordinate activities with customer representatives, drilling contractors, rig personnel, and other service providers to ensure seamless execution. Prepare accurate operational reports, service tickets, equipment records, and post-job documentation. Investigate operational failures, perform root cause analysis, and implement corrective and preventive actions. Maintain inventory accuracy and ensure proper storage, preservation, and maintenance of TCP tools and explosive equipment. Mentor and provide technical guidance to junior Wireline Engineers, Field Specialists, and operators. Support new technology implementation, field trials, and continuous improvement initiatives. Ensure compliance with Weatherford HSE policies, customer standards, API requirements, and local regulatory requirements. Promote operational excellence, service quality, and customer satisfaction throughout all field activities. <br><br>Skills<br><br> Strong knowledge of Tubing Conveyed Perforating (TCP) systems and completion operations. Experience with perforating guns, firing heads, detonators, setting tools, and explosive systems. Knowledge of explosive safety regulations, transportation, storage, and handling procedures. Strong understanding of pressure control equipment (PCE) and well control principles. Experience with wireline and completion equipment used during TCP operations. Excellent troubleshooting and technical problem-solving skills. Strong mechanical aptitude and equipment maintenance capabilities. Knowledge of API standards, HSE requirements, and industry best practices. Effective communication and customer relationship management skills. Strong planning, organizational, and documentation skills. Ability to work independently under demanding operational conditions. Leadership and mentoring capabilities. Computer proficiency in operational reporting and Microsoft Office applications. Ability to travel and work rotational schedules in onshore and offshore environments. <br><br>Qualifications<br><br> High School Diploma, Technical Diploma, or Bachelor's degree in Mechanical Engineering, Petroleum Engineering, or a related technical discipline. Minimum 5–8 years of Wireline experience, including significant hands-on experience in Tubing Conveyed Perforating (TCP) operations. Proven experience supporting onshore and offshore well completion and perforating projects. Strong knowledge of pressure control equipment, perforating systems, and well intervention practices. Valid IWCF or IADC Well Control Certification is preferred. Valid explosives handling certification or equivalent regulatory authorization (where applicable). Offshore certifications such as BOSIET, H₂S, First Aid/CPR, and medical certification are preferred for offshore assignments. Experience working with Weatherford TCP systems and operational procedures is highly desirable. Strong commitment to safety, operational excellence, quality, and customer service. Willingness to travel internationally and work rotational field assignments as required.
Confidential
Kuwait - Al Jahra
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dean School of Education</p>
<p> </p>
<p>Classification: Executive / Academic Leadership<br>Reports To: Vice President for Academic Affairs (VPAA)<br> <br>About The American International University</p>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</p>
<p> </p>
<p>For more information, visit: www.aiu.edu.kw </p>
<p> </p>
<p>School of Education Profile</p>
<p>The School of Education prepares future educators, educational leaders, and professionals through excellence in teaching, research, innovation, and community engagement. The School is committed to developing graduates who demonstrate professional competence, ethical leadership, critical thinking, and a commitment to lifelong learning. Through strong partnerships with schools, educational organisations, and the wider community, the School contributes to the advancement of education in Kuwait and beyond.</p>
<p> </p>
<p>Scope of Work</p>
<p>The Dean of the School of Education provides strategic, academic, and administrative leadership to advance the School's mission of excellence in teaching, research, and community engagement. The Dean is responsible for academic planning, curriculum development, faculty leadership, student success, quality assurance, accreditation, budgeting, and resource management. The role fosters research, innovation, and partnerships with educational institutions and industry while ensuring compliance with institutional policies and accreditation standards to support the School's continued growth and academic excellence while promoting excellence in teaching, educational research, innovation, international collaboration, and student success</p>
<p> </p>
<p>Key Responsibilities</p>
<ul>
<li>Provide overall leadership and management for the School of Education, including oversight of full-time and adjunct faculty, academic programs, and administrative operations.</li>
<li>Lead the development, implementation, and continuous improvement of curricula and academic programs to ensure excellence in teaching, learning, and alignment with national and international educational standards.Manage the School s budget, resource allocation, and strategic planning.</li>
<li>Drive faculty recruitment, mentoring, performance review, and professional development.</li>
<li>Promote a culture of research and scholarship across the School; support faculty and student research activities.</li>
<li>Establish and maintain an Education Advisory Board comprising representatives from schools, educational organisations, government agencies, and relevant professional bodies to ensure programmes remain aligned with national priorities and professional expectations.</li>
<li>Lead and coordinate accreditation efforts and quality assurance activities (institutional and programmatic), including familiarity with American accreditation frameworks and lead and coordinate institutional and programme accreditation activities, ensuring compliance with applicable national and international quality assurance and accreditation standards (e.g. CAEP, AAQEP or equivalent where appropriate).</li>
<li>Ensure the School s website and public communications accurately reflect programs, achievements, and student opportunities.</li>
<li>Foster industry and community partnerships, internships, and experiential learning opportunities for students.</li>
<li>Represent the School in university leadership meetings and contribute to institution-wide strategic initiatives.</li>
<li>Manage the School's budget, resource allocation, strategic planning, and operational performance.</li>
<li>Lead the development of new academic programmes and specialisations.</li>
<li>Promote external funding and research partnerships.</li>
<li>Support postgraduate programme development.</li>
<li>Foster innovation in teaching, digital learning, and educational technologies.</li>
<li>Build partnerships with schools, ministries, and international universities.</li>
<li>Contribute actively to the University's strategic planning, institutional effectiveness, student recruitment, faculty development and internationalisation initiatives.</li>
</ul>
<p> </p>
<p>Reporting Departments (If Applicable)</p>
<ul>
<li>Faculty within the School of Education</li>
<li>Administrative and program support staff</li>
</ul>
<p> </p>
<p>Minimum Qualifications: </p>
<p>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The successful candidate will demonstrate sustained scholarly achievement through internationally recognised research, publications, conference participation, and professional engagement., in addition to possessing the following degrees, qualifications, and professional experience:</p>
<p> </p>
<ul>
<li>Earned PhD from a recognised university in Education or a closely related discipline.</li>
</ul>
<ul>
<li>Appointment at the rank of Full Professor or eligibility for appointment at that rank.</li>
<li>An internationally recognised record of teaching, research, scholarly publications, research supervision and academic leadership appropriate for appointment as Full Professor.</li>
<li>Demonstrated senior academic leadership experience, preferably as Dean, Associate Dean, Head of School or Department Chair.</li>
<li>A clear vision for developing higher education in general and for the School in particular.</li>
<li>Full familiarity with the credit hour and academic year (semester) system.</li>
<li>Distinguished managerial experience in the affairs of higher education, preferably at the level of a college dean in a reputable university.</li>
<li>Demonstrated experience with institutional and programme accreditation, quality assurance, assessment, curriculum review and continuous improvement.</li>
<li>Acumen in the area of human resources and administrative and financial concepts, practices, policies, and procedures.</li>
<li><br></li></ul>
<p> </p></div></section>
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Kuwait City, Al Kuwayt, Kuwait<br><p><b>Job ID:</b></p><br><br>R0140514<br><p><b>Date Posted:</b></p><br><br>2026-08-12<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><span><b>The opportunity</b></span></p><br><br><br><p>Join a team that specializes in providing remote and on-site services for protection systems in transmission and distribution substations, ensuring solutions that are timely, cost-effective, and aligned with customer expectations. Our work adheres to industry-standard processes, safety protocols, and best practices—delivering reliability and excellence every step of the way.</p><br><br><br><p><span><b>How you’ll make an impact </b></span></p><br><br><ul><li><p><span><span>Driving service sales and business development activities across assigned countries and market segments (e.g., Utilities, Power Generation, Oil & Gas, EPCs, Industrial clients).</span></span></p><br><br></li><li><p><span><span>Performing relay testing, commissioning, maintenance, and troubleshooting at client substations.</span><br><span>Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity with other relays manufacturers is preferable.</span></span></p><br><br></li><li><p><span><span>Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and best practices.</span></span></p><br><br></li><li><p><span><span>Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in substations up to 400 kV voltage level.</span></span></p><br><br></li><li><p><span><span>Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in power stations and refinery environments.</span></span></p><br><br></li><li><p><span><span>Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV.</span></span></p><br><br></li><li><p><span><span>Consult with clients or their representatives to determine their needs and priorities.</span></span></p><br><br></li><li><p><span><span>Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work.</span></span></p><br><br></li><li><p><span><span>Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations.</span></span></p><br><br></li><li><p><span><span>Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear. </span></span></p><br><br></li><li><p><span><span>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</span></span></p><br><br></li><li><p><span><span>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</span></span></p><br><br></li></ul><br><p><span><b>Your background</b> </span></p><br><br><ul><li><p><span><span>A bachelor’s degree in electrical engineering is preferred.</span></span></p><br><br></li><li><p><span><span>Minimum 7 years of relevant experience is required.</span></span></p><br><br></li><li><p><span><span>Strong communication and interpersonal skills.</span></span></p><br><br></li><li><p><span><span>Ability to work independently and as part of a team.</span></span></p><br><br></li><li><p><span><span>Proficient in using testing and diagnostic equipment.</span></span></p><br><br></li><li><p><span><span>Ability to interpret and work from electrical drawings and schematics.</span></span></p><br><br></li><li><p><span><span>Strong organizational and time management skills.</span></span></p><br><br></li><li><p><span><span>Commitment to continuous improvement and learning.</span></span></p><br><br></li><li><p><span><span>Proficiency in both spoken & written English language is required.</span></span></p><br><br></li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>
DHL
Kuwait - Al Farwaniyah
<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Kuwait Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>
Confidential
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role Statement :</b></p><p>To lead and manage all GMC retail sales operations, including new vehicle sales, used and certified vehicle sales, vehicle warehouse operations, vehicle administration activities, and new vehicle delivery functions, ensuring achievement of approved sales, profitability, customer satisfaction, inventory management, and business growth objectives. The position is responsible for driving retail sales performance, maximizing profitability, optimizing inventory utilization, enhancing customer experience, ensuring effective utilization of the Kerridge Drive system, supporting the sale of valueadded products and services, maintaining compliance with General Motors standards, and providing strategic leadership to support sustainable business growth and operational excellence. </p><p><b>Principal Responsibilities:</b></p><p>• Sales Performance & Profitability </p><p>1. Develop and implement retail sales strategies, business plans, and operational initiatives to achieve approved new vehicle sales volume, revenue, gross profit, market share, and profitability targets. </p><p>2. Direct and oversee showroom sales operations to ensure achievement of approved sales targets, effective customer engagement, and compliance with company and General Motors retail sales standards. </p><p>3. Oversee used and certified vehicle operations, including vehicle acquisition, trade-in evaluation, pricing, reconditioning, inventory management, stock rotation, disposal activities, and profitability performance. </p><p>4. Monitor and support the achievement of General Motors accessories, warranty extension, AAA membership, and related value-added product sales targets by coordinating with Sales, Parts, and related departments to maximize penetration, customer value, and profitability. • Inventory Management & Vehicle Availability </p><p>5. Oversee vehicle warehouse operations and coordinate with Vehicle Ordering & Administration to ensure optimal vehicle mix, stock availability, vehicle readiness, inventory aging control, stock accuracy, and timely allocation of vehicles to support retail sales objectives. </p><p>6. Monitor inventory performance and implement corrective actions to improve stock rotation, reduce aged inventory, and support profitability objectives. • Customer Experience & Vehicle Delivery </p><p>7. Ensure achievement of customer satisfaction and Net Promoter Score (NPS) objectives through effective management of the sales and vehicle delivery experience. </p><p>8. Coordinate with the CRM Department to review customer feedback, Net Promoter Score (NPS) results, customer satisfaction trends, complaint analysis, and customer experience initiatives, and implement corrective actions to continuously improve retail sales performance and customer satisfaction.</p><p>9. Oversee the New Vehicle Delivery (NVD) function through the Assistant Manager – NVD to ensure vehicles are delivered accurately, completely, and within approved timelines, and in accordance with established delivery standards and customer experience requirements. </p><p>10. Oversee vehicle administration, traffic processing, sales administration, and retail sales support activities to ensure timely completion of vehicle registration, documentation, invoicing coordination, delivery requirements, and compliance with company procedures. </p><p>11. Ensure customer complaints and service concerns relating to retail sales and vehicle delivery are investigated and resolved in a timely and professional manner. </p><p><b>• Cross-Functional Coordination </b></p><p>12. Coordinate with the Service Department regarding used vehicle inspections, reconditioning requirements, technical evaluations, and tire replacement requirements for new and used vehicle inventory. </p><p>13. Coordinate with Fleet Sales, Marketing, Finance, Parts, and other internal departments to support retail sales performance, customer satisfaction, inventory optimization, and business growth initiatives. </p><p><b>• Financial & Business Management </b></p><p>14. Prepare, manage, and monitor the Retail Sales Department budget, operating expenses, and business performance to ensure achievement of approved financial objectives. </p><p>15. Review retail sales pricing strategies, promotional campaigns, and commercial initiatives to maximize profitability and market competitiveness. </p><p>16. Review departmental financial and operational reports and implement corrective actions where required to improve business performance. </p><p><b>• Principal (GM) Compliance & Standards</b> </p><p>17. Ensure compliance with General Motors standards, programs, training requirements, certifications, reporting obligations, incentive programs, and retail operating guidelines. </p><p>18. Maintain effective working relationships with General Motors representatives and participate in principal reviews, business planning activities, performance evaluations, and implementation of principal initiatives. </p><p><b>• Reporting & Performance Monitoring</b> </p><p>19. Ensure effective utilization, accuracy, and compliance of the Kerridge Drive system within Retail Sales operations, and coordinate with the IT Department regarding system enhancements, reporting requirements, user access, process improvements, and operational support. </p><p>20. Review and submit accurate operational, sales, inventory, customer satisfaction, and financial reports to management and General Motors within established timelines. </p><p>21. Monitor departmental performance indicators and recommend actions to improve operational effectiveness and business results. </p><p><b>• Leadership & People Management</b> </p><p>22. Lead, coach, develop, and evaluate subordinate managers and employees to ensure high levels of performance and engagement. </p><p>23. Ensure manpower requirements, succession planning, employee development, workforce capability building, and organizational capability within the Retail Sales Department are aligned with current and future business requirements. </p><p>•<b> Continuous Improvement</b> </p><p>24. Identify and implement operational improvements to enhance sales productivity, inventory utilization, vehicle delivery efficiency, customer experience, and profitability. </p><p>•<b> Compliance and Other Duties </b></p><p>25. Ensure compliance with delegated authorities, internal controls, legal requirements, and ethical business practices. </p><p>26. Work according to established policies and professional standards. </p><p>27. Comply with all operational, audit and regulatory compliance/AML (if applicable) policies and procedures. </p><p>28. Comply with Health, Safety and Environmental policies and procedures to maintain safe working environment. </p><p>29. Perform other related duties as assigned and undertake additional duties if required as part of the job role. </p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Academic Qualification: </b>Bachelor's Degree in Business Administration, Marketing, Management, or a related field. </p><p><b>Professional Certifications: </b>Automotive sales, leadership, customer experience, or management-related professional certifications are preferred. </p><p><b>Work Experience: </b></p><p>• Minimum 12 years of experience in automotive sales operations. </p><p>• Minimum 7 years in a senior management role within automotive retail sales.</p><p>• Experience dealing with automotive principals/OEMs and retail sales operations. </p><p>• Experience in budget management, inventory planning, customer experience, and team leadership. </p><p><br></p><p><b>Health, Safety & Environmental Requirements:</b></p><p><b> </b>Comply with all applicable Health, Safety and Environmental (HSE) policies, procedures, and guidelines and promote a safe working environment. </p></div>
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><span><strong>Purpose:</strong></span><span>The Projects Manager is accountable for leading the delivery of PMC services for the customer projects, ensuring safe, predictable, and successful project outcomes across the full project lifecycle. This includes oversight of front-end engineering and design (FEED), detailed engineering, procurement, construction management, and commissioning support for multiple major projects.</span><span>The role provides leadership to a team of Project Managers and multidisciplinary project teams, ensuring alignment with client objectives, contractual requirements, and Worley’s ways of working while delivering strong commercial performance and creating sustainable value for our customers.</span><span><strong>What you will do:</strong></span></p><br><ul><li><span><strong>Project Leadership and Delivery:</strong></span><ul><li><span>Lead and oversee the delivery of multiple large-scale PMC projects, ensuring alignment with client requirements and Worley standards.</span></li><li><span>Provide strategic direction and leadership throughout project development, execution, commissioning, and close-out.</span></li><li><span>Ensure effective implementation of project management processes, systems, and governance requirements.</span></li><li><span>Foster a high-performance project culture focused on safety, delivery excellence, collaboration, and continuous improvement.</span></li><li><span>Drive proactive decision-making and problem-solving to achieve project objectives.</span></li></ul></li><li><span><strong>Health, Safety and Environment (HSE):</strong></span><ul><li><span>Champion a strong safety culture and demonstrate visible HSE leadership across all project activities.</span></li><li><span>Ensure HSE requirements are effectively communicated, understood, and implemented by all project participants.</span></li><li><span>Promote compliance with Worley, client, and regulatory HSE requirements.</span></li><li><span>Maintain a continual focus on risk prevention and safe project execution throughout the project lifecycle.</span></li></ul></li><li><span><strong>Client and Stakeholder Management:</strong></span><ul><li><span>Build and maintain trusted relationships with clients and key stakeholders.</span></li><li><span>Ensure a clear understanding of client objectives and deliver outcomes that meet or exceed expectations.</span></li><li><span>Lead engagement with client representatives, contractors, regulatory bodies, and other stakeholders.</span></li><li><span>Proactively address scope, performance, cost, and schedule challenges to maintain project success.</span></li><li><span>Support long-term client relationships through consistent delivery and value creation.</span></li></ul></li><li><span><strong>Commercial and Contract Management:</strong></span><ul><li><span>Ensure effective administration of client and subcontract agreements.</span></li><li><span>Deliver projects in line with approved budgets and targeted gross margins.</span></li><li><span>Drive commercial awareness across the project team and support sound business decision-making.</span></li><li><span>Identify opportunities to enhance project value and commercial performance.</span></li></ul></li><li><span><strong>Scope and Change Management:</strong></span><ul><li><span>Ensure project scope is clearly defined, understood, and controlled throughout execution.</span></li><li><span>Maintain compliance with contractual obligations and project requirements.</span></li><li><span>Lead the implementation of robust change management processes.</span></li><li><span>Monitor project performance and initiate corrective actions to address emerging issues and opportunities.</span></li></ul></li><li><span><strong>Planning and Schedule Management:</strong></span><ul><li><span>Provide oversight of project planning and scheduling activities.</span></li><li><span>Ensure project resources are aligned with execution requirements.</span></li><li><span>Drive the delivery of engineering, procurement, and construction activities in accordance with approved schedules.</span></li><li><span>Ensure timely reporting, performance monitoring, and implementation of recovery plans where required.</span></li><li><span>Maintain ownership and accountability for overall project schedule performance.</span></li></ul></li><li><span><strong>Cost Management:</strong></span><ul><li><span>Oversee project estimating, budgeting, forecasting, and cost control activities.</span></li><li><span>Ensure accurate and timely cost reporting and performance analysis.</span></li><li><span>Monitor project trends and implement actions to mitigate cost risks and optimise opportunities.</span></li><li><span>Promote effective cost management practices across all project functions.</span></li></ul></li><li><span><strong>Quality Management:</strong></span><ul><li><span>Establish and maintain project quality objectives and requirements.</span></li><li><span>Ensure fit-for-purpose systems and processes are implemented and consistently applied.</span></li><li><span>Promote compliance with Worley, client, and regulatory quality requirements.Drive continuous improvement through the application of lessons learned and best practices.</span></li></ul></li><li><span><strong>People Leadership:</strong></span><ul><li><span>Lead, develop, and mentor Project Managers and project delivery teams.</span></li><li><span>Establish clear roles, responsibilities, and performance expectations.</span></li><li><span>Build engaged, inclusive, and high-performing teams focused on achieving project objectives.</span></li><li><span>Support workforce planning, capability development, succession planning, and talent growth.</span></li><li><span>Participate in performance management and development processes.</span></li></ul></li><li><span><strong>Communication and Reporting:</strong></span><ul><li><span>Foster effective communication across project teams, clients, contractors, and stakeholders.</span></li><li><span>Ensure timely, accurate, and transparent reporting of project performance.</span></li><li><span>Maintain effective communication frameworks and governance processes to support project delivery.</span></li></ul></li><li><span><strong>Risk and Opportunity Management:</strong></span><ul><li><span>Lead the identification, assessment, and management of project risks and opportunities.</span></li><li><span>Ensure mitigation and action plans are implemented and monitored to closure.</span></li><li><span>Embed risk-based decision-making throughout project execution.</span></li></ul></li><li><span><strong>Engineering and Design Oversight:</strong></span><ul><li><span>Provide strategic oversight of FEED and detailed engineering activities.</span></li><li><span>Ensure design solutions are safe, practical, compliant, and fit for purpose.</span></li><li><span>Monitor engineering performance, integration, and interdisciplinary coordination.</span></li></ul></li><li><span><strong>Procurement and Contracting:</strong></span><ul><li><span>Provide oversight of procurement and contracting activities to support project objectives.</span></li><li><span>Ensure procurement strategies align with project schedules, budgets, and technical requirements.</span></li><li><span>Monitor contractor and supplier performance to ensure contractual compliance and delivery expectations are met.</span></li></ul></li><li><span><strong>Construction Delivery:</strong></span><ul><li><span>Provide leadership and oversight of construction management activities.</span></li><li><span>Ensure projects are executed safely and delivered in accordance with quality, cost, and schedule commitments.</span></li><li><span>Support effective coordination between engineering, procurement, construction, and commissioning teams.</span> </li></ul></li></ul> <p><span><strong>What you will bring:</strong></span></p><br><ul><li><span>Bachelor’s Degree in Engineering from a recognised and accredited university.</span></li><li><span>Minimum 20 years of post-graduate experience in engineering, project management, or project delivery.</span></li><li><span>Minimum 10 years of experience within the oil & gas, refining, petrochemicals, or energy sectors.</span></li><li><span>Demonstrated experience leading major capital projects and multidisciplinary teams.</span></li><li><span>Previous experience managing multiple concurrent projects, including projects with individual values exceeding US$500 million.</span></li><li><span>Proven experience in engineering design, project execution, and PMC environments.</span></li></ul><p><span><strong>Key Attributes:</strong></span></p><br><ul><li><span>Demonstrated commitment to Health, Safety and Environment leadership.</span></li><li><span>Strong leadership, stakeholder management, and communication skills.</span></li><li><span>Commercially astute with strong contract and project controls understanding.</span></li><li><span>Customer-focused with the ability to build and sustain strategic client relationships.</span></li><li><span>Able to lead diverse teams and deliver successful outcomes in complex project environments.</span> </li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</span></p><br><p><span>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span></p><br> </div>
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Proactively identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies new opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Contributes to leading virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies gaps that enable solutions to scale across customers.</p><br><br><br><b>Responsibilities</b><br>Business Impact<br>Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking). Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Proactively manages business and technical risks, adapts methodology and applies governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. Continuously prioritizes among competing demands in their work and identifies where impact occurs with customers, ensuring alignment with business priorities and goals.<br><br>Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.<br><br>Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Identifies, and evaluates industry trends (e.g., customer industry verticals, information technology [IT] industry), gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps existing architecture and digital transformation solutions to customer/partner business outcomes. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.<br><br>Proactively identifies, escalates, and mitigates blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption. Applies business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and resolve identified constraints.<br><br><br>Customer Centricity<br>Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and internal communities leveraging relevant insights from feedback tools and systems. Identifies patterns of feedback across customers/partners/territories/industries and leverages them to develop strategic and actionable insights. Presents business cases to program managers to influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.<br><br>Identifies and/or translates customer/partner problems into industry solutions aligned with Microsoft product and platform strategy, and explains why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Proactively helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions. Builds relationships with technical decision makers (TDMs), and helps build the bridge between TDMs and business decision makers (BDMs). Independently interacts as needed with customers/partners' Chief Information Officer (CIO), Chief Information Security Officer (CISO) and other C-level (CXO) roles to bridge understanding of security, compliance, operational and risk requirements across BDMs, TDMs, CIO and CISO teams, appropriately engaging additional subject matter experts when deeper expertise is required.<br><br>Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Defines customer/partner conditions of success by leveraging an understanding of customer goals. Anticipates and addresses customer/partner dissatisfaction and unmet needs, and executes strategies to improve customer experience, value realization, and acceleration of transformation.<br><br><br>Partner Specialization<br>Identifies and prioritizes several opportunities that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Provides assistance with partner and sales teams to bring clarity to specific opportunities through proof of concept and technical pre-sales support.<br><br>Understands solution area-specific market opportunities (e.g., competitor insights) and collaborates with Global Partner Solutions (GPS) business stakeholders to lead and execute initiatives to translate opportunities into actions. Proactively guides and supports partners in developing repeatable offerings, practices, products, and solutions. Advises the partner throughout initial strategic customer implementations.<br><br><br>Technical Leadership<br>Leverages market insights and demand signals to assist leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Role models technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influences team to drive their own technical readiness. Acts as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices.<br><br>Contributes to leading virtual teams (v-teams) around technologies and customer/partner challenges, and shares ideas, insights, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Demonstrates strong industry knowledge and increases recognition for Microsoft solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Contributes to intellectual property (IP) and identifies patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models. Participates in external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand and shares learnings across internal teams.<br><br>Proactively identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas that drive changes and improvements to products, intellectual property (IP) (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers. Contributes to the development and modification of Microsoft's structured frameworks and methodologies. Provides thought leadership and innovation to customers/partners and internal communities at the local level.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>Additional or preferred qualifications<br>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>4+ years experience working in a customer-facing role (e.g., internal and/or external).<br>4+ years experience working on technical projects.<br>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
Confidential
Kuwait - Al Jahra
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance & Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance & Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy & Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>
AIU
Kuwait
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position: </span><span>Director of Office of Strategy, Institutional Performance & Emerging Technology</span><br></p><br>
<p><span>Classification:</span> Director Level</p><br>
<p><span>Reports To:</span> President</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of over 3,000 students and is executing the RISE Strategy 2026–2030 a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement.</p><br>
<p>A strategy without execution discipline is a wish list. The Office of Strategy, Institutional Performance & Emerging Technology exists to ensure that AIU's ambitions documented in the RISE Strategy, approved by the Board of Trustees, and communicated to every stakeholder are operationalized, tracked, adjusted when evidence demands it, and delivered on time. The Director of this office is the President's closest strategic partner and AIU's institutional accountability mechanism.</p><br>
<p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Department Profile</span></p><br>
<p>The <span>Office of Strategy, Institutional Performance & Emerging Technology</span> operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><br>
<ol>
<li><span>Strategy & Institutional Performance:</span> Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</li>
<li>Emergent Technology Intelligence: <br>Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</li>
<li><span>Strategic Project Alignment:</span> Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</li>
</ol> <p><span>Scope of Work</span></p><br>
<p>The Director, Office of Strategy, Institutional Performance & Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><br> <p><span>Key Responsibilities</span></p><br> <p>1. RISE Strategy Execution and Balanced Scorecard Management</p><br>
<ul>
<li>Own the AIU RISE Strategy 2026–2030 execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li>
<li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li>
<li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li>
<li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li>
<li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li>
<li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit & Risk Committee quarterly</li>
<li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li>
</ul> <p>2. Emergent Technology Intelligence and Innovation Piloting</p><br>
<ul>
<li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li>
<li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li>
<li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li>
<li>Develop and maintain AIU's Emergent Technology Watchlist a living document tracking technologies at horizon, early adoption, and evaluation stages updated quarterly and shared with Deans and VPs to inform curriculum development, research direction, and administrative investment decisions</li>
<li>Represent AIU in GCC and international higher education technology forums building relationships with peer institutions, technology providers, and research networks that provide early access to innovation relevant to AIU's strategic priorities</li>
<li>Evaluate all significant unsolicited technology proposals received by the President's Office providing structured, evidence-based assessments that enable the President to make informed decisions quickly without technical bias</li>
</ul> <p>3. Strategic Project Alignment and Executive Reporting</p><br>
<ul>
<li>Coordinate with the existing PMO / Special Projects structure to monitor the strategic alignment of major institutional projects and provide updates to the President as required.</li>
<li>Review executive project portfolio reports prepared by the PMO / Special Projects structure, assessing strategic alignment, institutional risks, and matters requiring Presidential attention.</li>
<li>Monitor strategically significant cross-functional projects designated by the President, ensuring alignment with institutional priorities and escalating strategic issues requiring executive attention.</li>
<li>Coordinate with the Accreditation Liaison Officer (ALO) and the PMO / Special Projects structure to monitor accreditation-related project milestones (eligibility application, self-study, SAV1, SAV2), highlighting strategic risks and providing executive updates when timelines are at risk.</li>
<li>Support Deans and VPs in applying project management discipline to their own portfolio of strategic initiatives providing coaching, templates, and periodic portfolio reviews rather than doing the project management for them.</li>
<li>Coordinate the AIU Strategic Projects Review by consolidating strategic project updates from the PMO / Special Projects structure, facilitating executive discussion, and preparing concise, action-oriented summaries for the President.</li>
<li>Coordinate with internal project sponsors and external consultants on strategic initiatives as required, ensuring the President receives timely updates on key deliverables, risks, and institutional implications.</li>
</ul> <p>4. Presidential Advisory and Institutional Intelligence</p><br>
<ul>
<li>Serve as the President's primary strategic advisor on institutional performance providing candid, evidence-based assessments of where AIU is ahead of plan, where it is behind, and what the President needs to decide or direct to keep the institution on track</li>
<li>Prepare and curate the President's institutional intelligence package a regular briefing document synthesising strategic performance data, competitive intelligence on peer institutions, accreditation progress, and emerging risks enabling the President to lead from a position of current, verified information</li>
<li>Draft the President's strategic communications including the annual state-of-institution address, Board Chair correspondence on strategic matters, and institutional strategy updates to faculty, staff, and the Kuwait higher education community</li>
<li>Coordinate the Senior Leadership Team agenda and strategic discussion calendar ensuring that the President's leadership team spends its meeting time on decisions, not on status updates that could be communicated in writing</li>
<li>Represent the President at external meetings, conferences, and stakeholder engagements on strategic matters when delegated and provide detailed briefings and follow-up when representing AIU externally</li>
<li>Maintain AIU's institutional memory on strategic decisions documenting the reasoning behind major institutional choices so that future leadership teams understand not just what was decided but why, enabling continuity through leadership transitions</li>
</ul> <p><span>Minimum Qualifications: </span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field.</li>
<li>Candidates with strong GCC higher education strategic planning experience are strongly considered.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li>
<li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li>
<li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li>
<li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li>
<li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li>
<li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li>
</ul> <p><span>Technical and Analytical Knowledge</span></p><br>
<ul>
<li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning & growth) and its application in a higher education context.</li>
<li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li>
<li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li>
<li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li>
<li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li>
</ul> <p><span>Skills, Competencies and Personal Attributes</span></p><br>
<ul>
<li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li>
<li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li>
<li>Strategic patience combined with operational awareness—the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li>
<li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li>
<li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li>
<li>Experience with a university’s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li>
<li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li>
<li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li>
<li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on the AIU website and submit a complete application comprising:</p><br>
<ul>
<li>A current curriculum vitae</li>
<li>A cover letter (maximum 3 pages) addressing three specific questions: (1) Describe the most significant strategic planning or institutional performance management system you personally built or led in a GCC university — what was the starting state, what did you build, and how did leadership use it to make better decisions? (2) Describe a major institutional strategic initiative that you supported through executive reporting, performance management, or strategic advisory work. How did your analysis influence executive decision-making? (3) How would you approach the first 90 days in this role at AIU what would you learn, what would you establish, and what would you avoid doing too early?</li>
<li>A one-page strategy diagnostic framework not a business plan, but a sample of how you would structure a quarterly strategy review for the President: what data would you present, in what format, and how would you frame the President's decision-making agenda</li>
<li>Contact details for three professional referees at least two of whom can speak to your strategic planning or PMO leadership work, and at least one of whom is a university President, Provost, or equivalent executive you reported to or directly supported</li>
</ul> <p>Applications are reviewed on a rolling basis. The selection process includes a structured interview with the President and a strategy presentation exercise candidates are given AIU's RISE Strategy KPI framework and asked to present a hypothetical Q2 strategy review to the President and two VPs. This exercise is the most reliable test of whether a candidate can do this job.</p><br> <p>Submit application via: https://aiu.edu.kw/careers/jobs</p><br> <p>The successful candidate is expected to commence employment at the earliest convenience, and no later than September 2026.</p><br> <p><span>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the digital future of Kuwaiti higher education.</span></p><br> </div>