Job Summary:

The Restaurant Manager is responsible for overseeing all aspects of restaurant operations, ensuring exceptional service standards, operational efficiency, staff performance, and profitability. This role is critical in building a consistent and scalable brand experience.

Key Responsibilities:

• Manage daily restaurant operations

• Recruit, train, and supervise staff across departments

• Ensure consistent delivery of brand standards in service and food quality

• Monitor sales performance and implement strategies to achieve targets

• Control costs including labor, food cost, and wastage

• Manage inventory, ordering, and supplier coordination

• Handle customer feedback, complaints, and service recovery

• Ensure compliance with Kuwait Municipality and food safety regulations

• Prepare operational reports (sales, staffing, wastage, etc.)

• Coordinate with marketing teams for promotions and campaigns

• Drive team motivation, discipline, and performance

Requirements:

• 2+ years of experience in upscale restaurant management

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred

• Diploma in Hotel/Restaurant Management is acceptable with relevant experience

• Certifications in Food Safety, HACCP, or Restaurant Operations are highly desirable

• Strong leadership and team management skills

• Experience in multi-cuisine or Asian dining concepts preferred

Desired Candidate Profile

Arabic proficiency