Retail Jobs in Kuwait

<p><h4>About us</h4> <p>As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail, representing leading brands in the beauty, home, fashion and hospitality sectors. Our brands include Bloomingdales, Harvey Nichols and Armani to name just a few!</p> <h4>Job purpose</h4> <p>To manage and develop the team in order to achieve high levels of revenue, whilst maintaining brand image, operational compliance and customer satisfaction.</p> <h4>Key responsibilities</h4> <p><strong>Functional roles and responsibilities</strong></p> <ul> <li>Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets.</li> <li>Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly.</li> <li>Minimise stock loss through the management, implementation and adherence of ATG policies and procedures.</li> <li>Analyse stock management information available to ensure sales opportunities are maximised.</li> <li>Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback.</li> <li>Prepare and implement stock takes in store in liaison with the Operations team.</li> <li>Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties.</li> <li>Establish and maintain effective professional relationships with key business partners.</li> <li>Ensure all Company policies and procedures are implemented and adhered to.</li> <li>Ensure Company Health & Safety standards are adhered to at all times.</li> <li>Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties.</li> <li>Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness.</li> <li>Monitor sales per square foot to ensure maximum productivity within brand and store specifications.</li> <li>Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company.</li> </ul> <p><strong>People management roles and responsibilities</strong></p> <ul> <li>Provide leadership and direction to team members towards the achievement of goals and objectives.</li> <li>Coach and motivate team to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.</li> </ul> <h4>Job requirements</h4> <p><strong>Education / Certification</strong><br> Graduate in any discipline.</p> <p><strong>Years of experience</strong><br> 3–5 years experience of successfully running a profitable retail store.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Supply Technician II assists with documents pertaining to work orders completed within the MST (Maintenance Support Team) and is responsible for the OMDAC-SWACA calibration program. Provides weekly/monthly maintenance work order reports within the section and performs technical supply management tasks (e.g., inventory management, storage management, maintenance tagging of equipment). Has knowledge of supply operations and program requirements and the ability to apply established supply policies, day-to-day servicing techniques, regulations, and procedures. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Manage decentralized and decontrolled inventory, including supplies, and equipment. Items managed typically are of low unit or annual demand value, involve short procurement lead time, are obtained from standard or other readily available sources of supply, and reflect relatively stable patterns of demand. + Reconcile documentation on issues, receipts, storage of supplies and equipment. + Assist the Communication Sites and Signal O&amp;M elements in obtaining items from + alternate sources of supply for difficult to obtain repair parts, components, and assemblies for the Project. + Provide in-storage maintenance for equipment in stock record accounts + Operate PP&amp;C center at the TLSF, Camp Arifjan, Kuwait + Track workflow, production control, and reconcile work orders and provide customers with management reports needed to support their readiness status. + Establish and maintain current consolidated listings of all Shop Stock and Bench Stock items for all maintenance shops both fixed and mobile. + Maintain up-to-date maintenance and supply status on all work requests by shop location. Monitor status and quantity of work in each shop in order to foresee and prevent bottlenecks and recommend corrective actions as necessary. + Screens maintenance request and inspection reports for accuracy. + Request equipment density lists from supported customers or sites to assist in projecting workloads and in developing bench and shop stock requirements. + Provide monthly supply and maintenance readiness reports to the Maintenance Supervisor and to the Government’s identified POC’s. + May be required to provide assistance to and/or be assigned to the SRA (Supply Retail Activity) to meet operational requirements. + Perform other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Ability to obtain a National Agency Check with Inquires (NACI) to obtain a Common Access Card (CAC). + Ability to obtain and maintain a Secret level security clearance is preferred. + Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. + High School diploma or GED required. Some college preferred. + IASSC: Lean Six Sigma: Green Belt preferred + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. + A minimum of five years experience in Supply operations. + Experience with automated supply management systems. + Must be able to obtain a forklift license. + Experience with a customer service-oriented company. + SUPERVISORY / BUDGETARY RESPONSIBILITIES + At least two years of supervisory or lead experience is preferred. + Update proprietary applications regarding: + Update section employee daily status, leave, sick, on site, etc. + Verify and track accomplishment of section monthly or quarterly safety and compliance training + Purge section employee expired certifications + Verify section employee compliance training in Virtual Training Record + Verify section vehicle logs are being kept accurately and uploaded + Ensure section personnel are maintaining their 8570 / 8140 certifications + Review weekly training compliance reports for accomplishment prior to suspense. + Review and approve leave forms ensuring before approval all compliance training is current. + Coordinate transportation and integration of new and returning employees. + Document and promptly counsel poor performance and policy violations. + Enforce all V2X, GO 1, and dress code policies. + Provide annual employee appraisal feedback in a professional and constructive manner. + Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. + Ensure the safety of personnel and monthly safety inspections are properly conducted. + Communicate effectively up and down the chain of command. + Manage work schedules. + Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) + Work with employees and HR when emergencies or abnormal circumstances occur. + To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities:</p> <ul> <li>Greet and assist customers in the showroom.</li> <li>Understand customer requirements and recommend suitable vehicles.</li> <li>Conduct test drives and explain product features.</li> <li>Achieve monthly sales targets and contribute to dealership growth.</li> <li>Maintain strong customer relationships and follow up.</li> </ul> <p>Requirements:</p> <ul> <li>Bachelor s degree or equivalent qualification preferred.</li> <li>Prior experience in automotive sales is preferred; however, candidates with a background in luxury retail sales and strong communication skills are also encouraged to apply</li> <li>Excellent interpersonal and negotiation skills.</li> <li>Ability to work in a fast-paced environment.</li> <li>Proficiency in MS Office (Excel, PowerPoint) is a plus.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelor s degree or equivalent qualification preferred. Prior experience in automotive sales is preferred; however, candidates with a background in luxury retail sales and strong communication skills are also encouraged to apply</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the Role</b></p><p>We are looking for a highly capable <b>E-commerce Merchandising Executive</b> to support the commercial growth of our online fashion jewelry business.</p><p>This role is ideal for someone who is strong in <b>product performance analysis, merchandising, Excel-based reporting, and e-commerce decision-making</b>. The person in this role will help us understand which products are performing well, which products should be pushed through marketing, which items need restocking, and what improvements are needed in website navigation and product discovery.</p><p>This is <b>not</b> a pure catalog-uploading role, a pure digital marketing role, or a traditional offline retail merchandising role. We are looking for someone who can work with data, think commercially, and turn insights into actions.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Analyse product performance across SKUs, categories, collections, and price points</li><li>Identify bestsellers, slow movers, high-potential products, and weak-performing items</li><li>Recommend which products should be prioritised for paid marketing, promotions, and visibility</li><li>Support restock planning by identifying products with strong sell-through and stock potential</li><li>Maintain and update weekly and monthly merchandising and performance reports in Excel</li><li>Review website merchandising and customer journey, including category structure, collection layout, sorting, filtering, and product discovery</li><li>Suggest practical improvements to website navigation and product presentation to improve conversion</li><li>Work closely with the founder to support commercial decisions using data and product insights</li><li>Coordinate with marketing and website teams to ensure the right products are being featured and promoted</li><li>Help maintain a clear view of product performance trends and actionable opportunities</li></ul><p><br></p><p><b>What We Are Looking For</b></p><p>We are specifically looking for someone who has experience in <b>e-commerce product analysis and merchandising</b>, and who is comfortable working in a fast-moving online retail environment.</p><p>The ideal candidate should have:</p><ul><li>3–6 years of relevant experience in e-commerce merchandising, online retail, trading, category analysis, or product performance roles</li><li>Strong Excel skills and confidence working with reports, product data, and performance tracking</li><li>Good understanding of how e-commerce businesses grow through better product selection, visibility, and merchandising</li><li>Ability to interpret sales data and translate it into practical recommendations</li><li>Strong attention to detail and commercial thinking</li><li>Good understanding of website merchandising, product discovery, filters, collections, and customer browsing behaviour</li><li>Ability to work independently and organise information clearly</li><li>Strong communication skills and a practical, solution-oriented mindset</li></ul><p><br></p><p><b>Preferred Background</b></p><p>Candidates with experience in one or more of the following will be strongly preferred:</p><ul><li>Fashion e-commerce</li><li>Jewelry or accessories</li><li>Beauty or lifestyle brands</li><li>Multi-SKU online retail businesses</li><li>Marketplace or D2C e-commerce environments</li></ul><p><br></p><p><b>Important Note</b></p><p>This role is best suited for candidates who have worked in <b>hands-on e-commerce merchandising or product analysis roles</b>.</p><p>It is <b>not</b> the right fit for candidates whose experience is mainly in:</p><ul><li>offline store merchandising only</li><li>general administration</li><li>customer service only</li><li>pure graphic design</li><li>pure social media management</li><li>pure digital ads buying without product merchandising exposure</li></ul><p><br></p><p><b>Why Join Us</b></p><p>You will work closely with the founder and play an important role in shaping product decisions, website merchandising, and commercial growth. This is a strong opportunity for someone who enjoys combining data, product thinking, and e-commerce execution in a growing brand.</p><p><br></p><p><b>Salary Range</b></p><p>KWD 380-425</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>The ideal candidate should have:</p><ul><li>3–6 years of relevant experience in e-commerce merchandising, online retail, trading, category analysis, or product performance roles</li><li>Strong Excel skills and confidence working with reports, product data, and performance tracking</li><li>Good understanding of how e-commerce businesses grow through better product selection, visibility, and merchandising</li><li>Ability to interpret sales data and translate it into practical recommendations</li><li>Strong attention to detail and commercial thinking</li><li>Good understanding of website merchandising, product discovery, filters, collections, and customer browsing behaviour</li><li>Ability to work independently and organise information clearly</li><li>Strong communication skills and a practical, solution-oriented mindset</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br><span>Handles petty cash management, billing across multiple channels, and collection follow-ups while ensuring accurate cash handling and organized record keeping.</span><br><br><br>Job Responsibilities <br></span><ul> <li><span>Controlling petty cash float and managing petty cash disbursements.</span></li> <li><span>Perform billing for retail,distribution and B2B channels and maintaining the collections.</span></li> <li><span>Collecting cash salary from bank and disbursing to retail and Hamra new joiners.</span></li> <li><span>Filing and archiving as per job requirements physically and in common folder as well.</span><br></li> </ul><br><br>Candidate Requirements <br><p><span>•&nbsp;&nbsp; &nbsp;Must have graduated in Accounting/Commerce&nbsp;</span><br><span>•&nbsp;&nbsp; &nbsp;A minimum of 3 years of related work experience</span><br><span>•&nbsp;&nbsp; &nbsp;Good skills in mathematics and calculation</span><br><span>•&nbsp;&nbsp; &nbsp;Knowledge of MS Office solutions (Excel, Word, PowerPoint)</span><br><span>•&nbsp;&nbsp; &nbsp;Knowledge of SAP (Optional)</span><br><span>•&nbsp;&nbsp; &nbsp;Good communication skills in English, (Arabic an advantage)– Verbal &amp; Written</span><br><span>•&nbsp;&nbsp; &nbsp;Must be reliable and dedicated and flexibility to work additional hours as business requirements dictate.</span><br><span>•&nbsp;&nbsp; &nbsp;Process oriented.</span><br>&nbsp;</p><br><br><br><br> </div>

<p>المسمى الوظيفي: موظف كول سنتر ومبيعات – يتحدث باللهجة الكويتية&nbsp;&nbsp;</p><p>المكان: الكويت (العمل عن بُعد عبر الهاتف فقط)&nbsp;&nbsp;</p><p>الراتب: 200–280 د.ك شهرياً (دوام جزئي – ساعات مرنة حسب اتصالات العملاء)&nbsp;&nbsp;</p><p>&nbsp;</p><p>المهام والمسؤوليات:&nbsp;&nbsp;</p><p>- الرد على مكالمات العملاء باللهجة الكويتية وتقديم الدعم وخدمة العملاء.&nbsp;&nbsp;</p><p>- تنفيذ عمليات البيع عبر الهاتف وتحقيق أهداف المبيعات الشهرية.&nbsp;&nbsp;</p><p>- إدارة استفسارات العملاء وحل المشكلات بسرعة وفعالية.&nbsp;&nbsp;</p><p>- تسجيل الملاحظات والشكاوى ومتابعتها لضمان رضا العملاء.&nbsp;&nbsp;</p><p>- العمل بمرونة حسب أوقات اتصالات العملاء (ساعات متفرقة).&nbsp;&nbsp;</p><p>&nbsp;</p><p>المتطلبات:&nbsp;&nbsp;</p><p>- خبرة لا تقل عن 10 سنوات في الكول سنتر وخدمة العملاء.&nbsp;&nbsp;</p><p>- خبرة مثبتة في المبيعات الهاتفية وتحقيق الأهداف.&nbsp;&nbsp;</p><p>- إجادة اللهجة الكويتية + العربية الفصحى + الإنجليزية.&nbsp;&nbsp;</p><p>- مهارات اتصال ممتازة، إقناع، وحل المشكلات.&nbsp;&nbsp;</p><p>- القدرة على العمل عن بُعد بشكل مستقل ومرن.&nbsp;&nbsp;</p><p>&nbsp;</p><p>المميزات:&nbsp;&nbsp;</p><p>- دوام مرن (ساعات متفرقة حسب اتصالات العملاء).&nbsp;&nbsp;</p><p>- بونص شهري عند تحقيق أهداف محددة.&nbsp;&nbsp;</p><p>- زيادة سنوية مرتبطة بتقييم الأداء.&nbsp;&nbsp;</p><p>- بيئة عمل احترافية وفرص للتطوير الوظيفي.&nbsp;&nbsp;</p><p>&nbsp;</p>

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role:</b></p><p>To provide a high level of customer service through excellent knowledge of products and procedures, to rotate through departments as required and assist in all store-related tasks. To assist the Department Manager / Store Manager with the general day-to-day running of the Department and Store. Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget.</p><p>&nbsp;</p><p><b>What you will do:</b></p><p><b>Excellent Customer Service</b></p><ul><li>To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers professionally.</li></ul><p>&nbsp;</p><p><b>Operational Effectiveness</b></p><ul><li>Assist the Store Manager with the day-to-day Store Operations including opening and closing Duty Management cover and other security aspects. To run the department in the absence of the Department Manager if required.</li><li>To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.</li><li>To supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase.</li><li>When required to assist in other events such as stock take, new store openings, etc.</li></ul><p>&nbsp;</p><p><b>Store Compliance</b></p><ul><li>To assist with ensuring compliance with in-store procedures about pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.</li></ul><p>&nbsp;</p><p><b>People Development</b></p><ul><li>To assist with the training and ensure that Sales Assistants apply the “Brand Merchandising Principles” at all times ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><ul><li>Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.</li><li>Sound in-depth knowledge of the market, brand positioning and trends.</li><li>An understanding of the current economic situation and impacts of potential threats and competitors.</li></ul><p>&nbsp;</p><p><b>What equips you for the role:</b></p><p>&nbsp;</p><p><b>Minimum Qualification and Knowledge:</b></p><p><b>Education</b>: High School Diploma or equivalent</p><p>&nbsp;</p><p><b>Minimum Experience:</b></p><p>Minimum 2 years of Retail Sales experience preferably in leading or supervising a team.</p><p>&nbsp;</p><p><b>Job-Specific/Technical Skills required to complete the tasks:</b></p><ul><li>Good verbal communication skills</li><li>Some heavy lifting&nbsp;</li><li>Ability to stand for a minimum of 8 hours</li><li>Strong Customer Service</li></ul><p><br></p></div>

<p>Position Title: Brand Manager – Women’s Fashion Employment Type: Full Time Salary KWD: up to 1,200 inclusive depending on experience and qualifications Benefits: as per UAE labor law, family benefits, airline ticket Job Location: Kuwait About the Client: A leading GCC fashion & lifestyle group based in Kuwait, known for its growing international portfolio of women’s fashion. Job Description: • Develop and execute brand strategies, marketing plans, and campaigns that strengthen brand positioning, drive customer engagement, and achieve commercial objectives. • Lead end-to-end campaign management across digital and traditional channels while ensuring timely execution, budget compliance, and measurable ROI. • Analyze market trends, consumer insights, competitor activities, and campaign performance to identify growth opportunities and optimize brand initiatives. • Collaborate closely with Retail, Merchandising, Visual Merchandising, E-commerce, and external agencies to maintain brand consistency and support successful product launches and seasonal campaigns.</p><p>Qualifications: • Open to European or Arabic nationals who are willing to relocate and work in Kuwait. • Must have a background in the women's fashion retail industry, preferably with a well-known or premium fashion brand. • Minimum of 4 years of experience as a Brand Manager within the fashion retail sector. • Proven experience managing 1-2 fashion brands, including developing and executing annual marketing strategies and seasonal campaign calendars.</p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <strong>Operational excellence</strong><br> <li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li> <li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li> <li>Manage inventories and reorder supplies to meet operational demands.</li> <li>Collaborate with spa management on new procedures to improve service and productivity.</li> <strong>Team leadership & development</strong><br> <li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li> <li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li> <li>Continuously retrain team members to improve service delivery and operational efficiency.</li> <li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li> <li>Develop and implement up-selling incentives to drive revenue growth.</li> <strong>Guest experience & engagement</strong><br> <li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li> <li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li> <li>Promote and sell retail products, tailoring recommendations to guest needs.</li> <li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li> <strong>Retail management</strong><br> <li>Maintain retail displays, ensuring neatness and proper stock levels.</li> <li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li> <li>Implement and monitor retail incentive plans for staff to boost sales.</li> <strong>Administrative responsibilities</strong><br> <li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li> <li>Prepare accounting reports, research voucher issues, and resolve discrepancies.</li> <li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li> <h4>What you bring</h4> <li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li> <li>Oral and written proficiency in English and Arabic.</li> <li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li> <li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li> <li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li> <li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li> <li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li> <h4>What we offer</h4> <li>Competitive compensation and benefits package.</li> <li>Opportunities for professional growth within a globally recognized luxury brand.</li> <li>Access to world-class training and development programs.</li> <li>A collaborative and supportive work environment that values innovation and excellence.</li> <li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li> <li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li> <h4>Work authorization</h4> <p>Hotel will apply for the work authorization for the successful candidate.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u>What You Will Do</u></b></p><br><br><p><b>Operational Excellence</b></p><br><br><ul><li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li><li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li><li>Manage inventories and reorder supplies to meet operational demands.</li><li>Collaborate with spa management on new procedures to improve service and productivity.</li></ul><br><p><b>Team Leadership &amp; Development</b></p><br><br><ul><li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li><li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li><li>Continuously retrain team members to improve service delivery and operational efficiency.</li><li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li><li>Develop and implement up-selling incentives to drive revenue growth.</li></ul><br><p><b>Guest Experience &amp; Engagement</b></p><br><br><ul><li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li><li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li><li>Promote and sell retail products, tailoring recommendations to guest needs.</li><li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li></ul><br><p><b>Retail Management</b></p><br><br><ul><li>Maintain retail displays, ensuring neatness and proper stock levels.</li><li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li><li>Implement and monitor retail incentive plans for staff to boost sales.</li></ul><br><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li><li>Prepare accounting reports, research voucher issues, and resolve discrepancies</li><li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li></ul><br><p><b><u>What You Bring</u></b></p><br><br><ul><li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li><li>Oral and written proficiency in <b>English and Arabic.</b></li><li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li><li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li><li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li><li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li><li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li></ul><br><p><b><u>What We Offer</u></b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences</li></ul><br><p><b><u>Work Authorization</u></b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Kana Group is seeking a creative and detail-oriented Graphic Designer to develop engaging visual content across its beauty, retail, healthcare, e-commerce, and F&amp;B brands. The ideal candidate will be responsible for creating compelling designs for digital and print platforms, ensuring brand consistency, and supporting marketing campaigns that enhance customer engagement and brand awareness. Kana Group operates multiple businesses across Kuwait and the UAE, including beauty salons, retail, healthcare, and F&amp;B concepts.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p><b>Graphic Design &amp; Branding</b></p><ul><li>Create high-quality visual content for social media, websites, e-commerce platforms, email marketing, and digital advertising campaigns.</li><li>Design marketing collateral including brochures, flyers, posters, banners, POS materials, presentations, and promotional assets.</li><li>Ensure brand consistency across all touchpoints and business units.</li><li>Develop creative concepts and layouts aligned with campaign objectives and brand guidelines.</li></ul><p><br></p><p><b>Digital Content Creation</b></p><ul><li>Design engaging social media creatives, stories, reels covers, and digital advertisements.</li><li>Support content creation initiatives through image editing, retouching, and basic motion graphics.</li><li>Coordinate with the marketing team to create visually impactful campaigns that drive engagement and conversions.</li></ul><p><br></p><p><b>Print &amp; Production</b></p><ul><li>Prepare print-ready artwork and coordinate with suppliers and printers to ensure quality output.</li><li>Review final designs and production materials for accuracy and brand compliance.</li></ul><p><br></p><p><b>Collaboration &amp; Project Management</b></p><ul><li>Work closely with e-commerce, operations, and management teams to understand project requirements.</li><li>Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.</li><li>Stay updated on industry trends, design techniques, and emerging creative tools.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li>Knowledge of Adobe Premiere Pro and After Effects is preferred.</li><li>Familiarity with Figma, Canva, and other design tools.</li><li>Basic photography, videography, and photo-retouching skills are advantageous.</li><li>Understanding of typography, layout design, branding, and visual storytelling. </li></ul><p><br></p><p><b>Competencies</b></p><ul><li>Creative thinking and strong visual design skills.</li><li>Excellent attention to detail.</li><li>Strong time management and organizational abilities.</li><li>Ability to receive feedback and implement revisions effectively.</li><li>Strong communication and teamwork skills.</li><li>Ability to work under pressure and manage multiple deadlines.</li></ul><p><br></p><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor's Degree or Diploma in Graphic Design, Visual Communications, Fine Arts, or a related field.</li><li>2–4 years of experience in graphic design, preferably within retail, beauty, lifestyle, healthcare, hospitality, or consumer-focused industries.</li><li>Strong portfolio showcasing digital and print design work.</li><li>Experience in multi-brand environments is an advantage.</li></ul><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Damas Jewellery is the leading jeweller in the Middle East with its foundation dating back to 1907. Headquartered in Dubai, United Arab Emirates, Today it operates 150 stores across the GCC and employs more than 1200 people. Over 40 prestigious international brands are part of Damas Jewellery’s varied portfolio alongside its own branded in-house collections, offering customers a wide range of designs suited to all occasions.</p><br> <strong>Why Damas?</strong> <p>• Competitive salary plus commission<br>• Diverse and inclusive work environment<br>• Fantastic career growth opportunities<br>• Damas Academy for learning and development<br>• Great mentoring by a highly experienced management team<br>• We value the health and well-being of our colleagues</p><br> <strong>Product Sales</strong><br> <p>1. Receive and engage with the customer to understand the customer’s requirement<br>2. Introduce the various product offering to the customers and facilitate customer buying decision<br>3. Prepare the estimate of the products selected and completing the sales transaction<br>4. Achieve category wise sales target for the allocated section<br>5. Assist the customer in a sales return or repair work</p><br> <strong>Retail Operations: Store Management</strong> <p>1. Adhere to the standard operating procedures in the store<br>2. Adhere to cost savings practices undertaken in the store<br>3. Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated. Report the sold sock and ensure the stock replenishment<br>4. Ensure proper and attractive display of the products at the appropriate counter<br>5. Transfer the stock to the locker at the close of the day<br>6. Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft<br>7. Monitor the dead stock and liaison with the store manager to minimise the same<br>8. Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall<br>9. Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes</p><br> <strong>Retail Operations: Feedback Management</strong> <ol><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings</li><li>Manage customer queries and complaints as per the company guidelines</li></ol> <strong>Qualification, Experience and Skills:</strong> <p><strong>Qualification:</strong><br>• Graduate / Minimum High school<br><strong>Experience:</strong><br><strong>•</strong> 2 to 5 years of previous experience in luxury retail, customer service or hospitality industry<br>• General knowledge of Jewellery<br><strong>Personal Skills/Abilities:</strong><br>• Knowledge of English and any Indian regional languages preferred<br>• Excellent interpersonal and communication skills<br>• Strong understanding of Customer Service needs and Customer priorities<br>• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision<br>• Self-Starter with Team-Player approach<br>• Must be available to work retail hours (including weekends) to meet business needs ( open to 6 days / split shifts)</p><br> <p><em>While we welcome all interested candidates to apply, we particularly encourage female candidates to apply to support gender balance in our teams</em></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a motivated and customer-focused Sales Associate to join our team. The role focuses on driving sales while delivering excellent customer service. Male candidates are preferred for the Footwear division, and female candidates are preferred for the Jewelry division. The ideal candidate will engage with customers, understand their needs, and provide appropriate product recommendations to enhance the overall shopping experience. Key Responsibilities Greet and assist customers in a professional and friendly manner Demonstrate strong product knowledge to support informed purchasing decisions Achieve individual and team sales targets Support stock management and merchandise organization Handle customer inquiries and resolve issues efficiently Process sales transactions accurately using POS systems Support promotions and sales initiatives Collaborate with team members to maintain a positive store environment Requirements Minimum of 2 years’ experience in retail or customer service Strong communication and interpersonal skills Sales-driven with a customer-focused approachability to work in a fast-paced retail environment Team-oriented with a positive attitude Flexible to work shifts, including weekends and holidays Fluent in English And Arabic; additional languages are an advantage</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Customer Service Skills: The ability to provide exceptional service and support to customers, ensuring their needs are met and fostering loyalty. Sales Techniques: Proficiency in various sales strategies and techniques, including upselling and cross-selling, to maximize revenue. Communication Skills: Strong verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: The capability to identify issues and develop effective solutions to enhance customer satisfaction. Time Management: The ability to prioritize tasks and manage time efficiently in a fast-paced retail environment.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are working on a Senior Womenswear Fashion Designer on behalf of a leading international fashion retail business based in Kuwait. This is an exciting opportunity to join a design-led organisation that continues to invest heavily in product innovation, brand development and international growth. Working as part of an established creative team, the successful candidate will play a central role in shaping seasonal womenswear collections for a broad and discerning customer base . THE POSITION WILL REQUIRE RELOCATION TO KUWAIT</p><p>The Role</p><p>The Senior Fashion Designer will be responsible for developing commercially successful collections from concept through to final product, combining strong creative vision with an in-depth understanding of customer trends and market dynamics. Working closely with buying, merchandising and sourcing teams, you will ensure collections are delivered on time, within budget and in line with the overall brand direction .</p><p>Key Responsibilities</p><ul><li>Design and develop seasonal womenswear collections across multiple product categories.</li><li>Research global fashion, consumer and lifestyle trends to identify new opportunities.</li><li>Produce mood boards, colour palettes, fabric selections and design concepts.</li><li>Collaborate closely with buying, technical and production teams throughout the product development cycle.</li><li>Work with suppliers and manufacturers to ensure design integrity and quality standards are maintained.</li><li>Attend fit sessions, review samples and oversee collection refinement through to final sign-off.</li><li>Support the development of a strong and differentiated product identity aligned to the brand strategy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience as a Senior Fashion Designer within a premium or high-volume fashion retail environment.</li><li>Recent experience with an internationally recognised retailer.</li><li>Strong understanding of womenswear product development, fabric sourcing and commercial design.</li><li>A creative eye combined with excellent technical and product development capabilities.</li><li>Ability to balance innovation with commercial awareness and customer insight.</li><li>Confident communicator, capable of working effectively across international teams and supplier networks.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dedicated Sales Associate to work at our prestigious jewelry house in Kuwait. The successful candidate will be responsible for welcoming customers, assisting them in selecting suitable products, completing sales transactions, and maintaining an organized display area.</p><p>This role requires a commitment to a full-time schedule, starting from 10 AM to 4 PM and from 6 PM to midnight. The candidate must be adept at engaging with diverse customers and demonstrating professionalism while focusing on achieving sales objectives.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Previous experience in luxury retail sales.</li><li>Strong communication and persuasion skills.</li><li>Ability to meet sales targets.</li><li>Commitment to punctuality and responsibility.</li><li>Attention to detail and maintaining a clean work environment.</li><li>Ability to work within a team.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose</b></p><p>To enhance the customer shopping experience and maximize sales through attractive visual presentations, effective product displays, and implementation of brand visual merchandising standards across the store.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Design and implement visually appealing in-store displays in line with brand guidelines and seasonal campaigns.</li><li>Arrange merchandise, mannequins, fixtures, signage, and promotional materials to maximize product visibility and sales.</li><li>Ensure store layouts and product presentations create an engaging and inspiring customer experience.</li><li>Coordinate with store teams to maintain visual merchandising standards consistently throughout the store.</li><li>Regularly refresh displays and floor layouts based on promotions, new arrivals, seasonal themes, and sales performance.</li><li>Monitor product sell-through and recommend display adjustments to improve commercial performance.</li><li>Ensure all displays are clean, organized, and aligned with the brand image.</li><li>Support window display setups and promotional installations.</li><li>Conduct regular store walkthroughs to identify visual improvement opportunities.</li><li>Stay updated on fashion trends, competitor activities, and industry best practices in visual merchandising.</li><li>Support stock rotation and product placement strategies to optimize customer flow and shopping behavior.</li><li>Coordinate with Retail Operations and store staff regarding campaign execution timelines and merchandising priorities.</li><li>Assist during store openings, promotional events, and seasonal launches.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Educational and Experience Requirements</b></p><ul><li>Diploma or Bachelor’s degree in Visual Merchandising, Fashion, Marketing, Interior Design, or a related field preferred.</li><li>2–4 years of experience in visual merchandising, preferably within women’s fashion or apparel retail.</li></ul><p><br></p><p><b>Knowledge &amp; Skills</b></p><ul><li>Strong visual creativity and fashion sense.</li><li>Good understanding of retail space utilization and customer shopping behavior.</li><li>Knowledge of current fashion trends and styling techniques.</li><li>Strong attention to detail and presentation standards.</li><li>Ability to work under tight timelines and adapt displays quickly.</li><li>Basic understanding of retail sales and commercial merchandising principles.</li><li>Proficiency in Microsoft Office and basic design tools is an advantage.</li></ul><p><br></p></div>

<p>Job Description: -Lead seasonal collection selection aligned with brand identity and business goals. -Develop full seasonal launch calendars with delivery dates and product stories. -Forecast category performance using historical and trend-driven insights. -Negotiate prices, MOQs, delivery terms, and expected quality standards.</p><p>Position Title: Head Buyer & Planning Manager Employment Type: Full Time Salary: up to 2,500 KWD inclusive depending on experience and qualifications Job Location: Salmiya, Kuwait About the Client: A proud Retail brand in Kuwait, well known within GCC for its growing portfolio of elegant women's fashion. Qualifications: -Bachelor’s degree in Fashion, Business, Buying, or related field. -Minimum 7–12 years of experience in buying and planning roles with leadership responsibilities. -Strong background in seasonal collections, launches, and product timing. -Solid understanding of retail operations, merchandising, and customer behavior.</p>

<p><h4>About the job</h4> <p><strong>Term:</strong> 9 months<br> <strong>Location:</strong> Kuwait City, Kuwait<br> <strong>Division:</strong> Retail Banking<br> <strong>Reports to:</strong> Business Head - Retail Banking<br> <strong>Relevant experience:</strong> Minimum 10 years in project/programme management; minimum 5 years in retail banking M&A/PMI</p> <h4>Mandatory requirements</h4> <ul> <li>Proven, hands-on retail bank merger integration experience (Day 1 readiness through post-merger stabilisation)</li> <li>Experience operating or establishing an Integration Management Office (IMO)</li> <li>English fluency (Arabic preferred)</li> <li>Immediately available</li> </ul> <h4>Purpose of project</h4> <p>As part of the retail bank merger, this role is responsible for owning and managing all technology and technical product elements of the integration programme. The technical product manager bridges the gap between business integration objectives and technical execution - defining the technology roadmap, managing system integration work streams, and ensuring seamless delivery of core banking, digital, and data migration components across the merging entities.</p> <h4>Key activities</h4> <ul> <li>Own the technology integration roadmap from discovery through to live cutover and post-migration stabilisation</li> <li>Lead API mapping, system architecture design, and integration specifications across all platforms</li> <li>Manage core banking system integration, digital channel consolidation, data migration, and infrastructure cutover</li> <li>Coordinate with engineering teams, technology vendors, and business work stream leads to align technical deliverables to programme milestones</li> <li>Define and maintain integration playbooks, API specifications, technical run books, and cutover plans</li> <li>Monitor system performance (latency, reliability, transaction integrity) during and post-integration</li> </ul> <h4>Core responsibilities</h4> <ul> <li><strong>Technology strategy & roadmap ownership</strong> - Define, own, and execute the technology integration strategy and product roadmap, aligning to the merger's business objectives, regulatory requirements, and IT architecture standards. Prioritise technology workstreams to maximise integration velocity and minimise customer disruption.</li> <li><strong>Core banking & system integration</strong> - Lead the integration of core banking platforms, digital channels, payment systems, and data infrastructure across the two merging entities. Manage vendor relationships with core banking providers, ensuring timely certifications and technical sign-off at each integration milestone.</li> <li><strong>Product lifecycle management (SDLC)</strong> - Drive end-to-end product delivery using Agile and SDLC best practices - from requirements gathering and technical design, through development, UAT, and live deployment. Maintain integration backlogs, sprint plans, and release schedules in tools such as Jira and Confluence.</li> <li><strong>Stakeholder engagement & technical communication</strong> - Act as the primary liaison between senior business stakeholders, engineering teams, IT vendors, and compliance/legal. Translate complex technical dependencies into business-friendly language for SteerCo and executive audiences.</li> <li><strong>Data migration & quality assurance</strong> - Oversee end-to-end data migration strategy, including data mapping, cleansing, reconciliation, and post-migration validation. Ensure data integrity and regulatory compliance (GDPR, local data residency laws) throughout.</li> <li><strong>Risk, performance & continuous improvement</strong> - Identify, assess, and mitigate technology risks (integration failures, system downtime, data loss). Monitor live integration performance metrics and iterate rapidly to resolve issues, ensuring system reliability and SLA adherence post-cutover.</li> </ul> <h4>KPIs</h4> <ul> <li>Percentage of technology milestones delivered on schedule and within budget</li> <li>System uptime and availability during cutover windows (target: 99.9%+)</li> <li>Data migration accuracy rate (target: 100% reconciled with zero data loss)</li> <li>Number of integration defects / severity-1 incidents post-cutover</li> <li>API integration delivery timelines vs. plan</li> <li>Time to complete core banking system cutover vs. target</li> <li>Business stakeholder satisfaction with technical delivery (SteerCo rating)</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>8+ years of product management or technology delivery experience in fintech, banking, or financial services</li> <li>3+ years leading integrations with banks, payment processors, or core financial systems</li> <li>Strong hands-on knowledge of core banking platforms (e.g., Temenos T24, Oracle FLEXCUBE, Finacle, Mambu, Fiserv, Jack Henry)</li> <li>Expertise in payment rails: SWIFT, SEPA, ACH, RTP, and local real-time payment schemes</li> <li>Experience with data architecture, pipelines, and cloud platforms (Azure, AWS, GCP)</li> <li>Solid understanding of SDLC, Agile methodologies, and DevOps practices</li> <li>Experience working in regulated banking environments - familiar with regulatory technology requirements and compliance obligations during system transitions</li> </ul> <h4>Mandatory skills</h4> <ul> <li>Proven experience managing technology integration workstreams in a banking M&A or large-scale transformation context</li> <li>Hands-on technical fluency with core banking platforms, APIs, and system architecture</li> <li>Track record of end-to-end product lifecycle management in regulated financial environments</li> <li>Familiarity with payment rails (SWIFT, ACH, local real-time payment schemes), data migration, and digital channel consolidation</li> <li>Agile/SAFe certified (PMI-ACP® or equivalent); TOGAF or ITIL</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p><span>To lead business analysis and process design for Alghanim’s Order Management System (OMS) within the omnichannel and marketplace ecosystem, ensuring seamless orchestration of orders across owned inventory and third-party sellers. The role will integrate Fluent Commerce or equivalent, Commerce tools, SAP, Mirakl, Far Eye, and Salesforce to deliver unified customer and seller experiences</span></p><br><br><br>Job Responsibilities <br><ul> <li><span>Act as the primary liaison between Business and IT for the Order Management domain, covering order orchestration, allocation, fulfillment, cancellations, and returns.</span></li> <li><span>Conduct structured business analysis: stakeholder interviews, requirement documentation, process flows, and user stories for end-to-end omnichannel journeys (E-commerce, Store Pickup, Warehouse, Delivery)</span></li> <li><span>Collaborate with Cross functional Business analysts, Product Owners, Solution Architects, Business stakeholder’s and Vendors to ensure seamless OMS integrations with OMS, Commercetools, SAP, FarEye, and Service Cloud etc.</span></li> <li><span>Drive enhancements for Buy Online Pickup in Store (BOPIS), Ship from Store, Reserve Online, and Return Anywhere capabilities.</span></li> <li><span>Support UAT planning, deployment readiness, and post-go-live validation of order lifecycle performance.</span></li> <li><span>Monitor OMS KPIs (allocation accuracy, split ratio, turnaround time) and recommend continuous improvements.</span></li> <li><span>Work closely with the Marketplace (Mirakl) team to streamline seller order routing, SLA compliance, cancellations, and return logistics.</span></li> <li><span>Ensure seamless integration between OMS, Seller Center, Commerce tools, SAP, Far Eye, and Salesforce Service Cloud.</span></li> <li><span>Enable omnichannel capabilities such as Cross-Seller Orders, BOPIS, Ship-from-Store, and Return Anywhere.</span></li> <li><span>Drive continuous improvement in both customer and seller fulfillment journeys.</span></li> </ul><br><br>Candidate Requirements <br><ul> <li><span>Bachelor’s degree in engineering, Computer Science, or Information Systems</span></li> <li><span>8 – 10 years overall experience, with a minimum of 4 years in Order Management Systems (OMS) within Retail / E-commerce / Supply Chain</span></li> <li><span>Requirements Engineering: BRD, User Stories, Acceptance Criteria -&nbsp;Process Mapping &amp; Modelling: Order flows, Fulfillment, Reverse Logistics</span></li> <li><span>Functional Expertise: Fluent Commerce (Mandatory) or equivalent OMS (Manhattan, Sterling, Increff, Salesforce OMS)</span></li> <li><span>Marketplace Expertise: Mirakl or similar Seller Platforms for third-party order management</span></li> <li><span>Retail Systems Understanding: Commercetools, SAP, Salesforce, WMS, TMS (FarEye)</span></li> <li><span>Data &amp; KPI Analysis: Order metrics, SLA tracking, Seller performance</span></li> <li><span>Agile Tools: JIRA, Confluence, MS Project</span></li> <li><span>Stakeholder Management &amp; Communication</span></li> </ul><br><br><br> </div>