Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges.

• Answers telephones and directs caller to the appropriate associate


• Greets and directs visitors to the Company


• Takes and retrieves messages for various personnel


• Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information


• Receives, sorts and forwards incoming mail. Maintains and routes publications


• Coordinates the pick-up and delivery of express mail services (Fed-ex, UPS, etc.)


• May also assist with other related clerical duties such as photocopying, faxing, filing and collating


• Maintains security by following procedures, monitoring logbook and issuing visitor badges

• Minimum of 1 year equivalent experience and/or training, or equivalent combination or education and experience


• Possession of strong organisational skills


• Ability to work independently on assigned tasks as well as to accept direction on given assignments


• Must have good people skills and phone mannerisms


• Must be presentable at all times


• Good verbal communication, listening and interpersonal skills


• Microsoft office skills


• Punctuality


• Professionalism and Customer Focus


• Ability to handle pressure


• Team Player