وظائق شئون قانونية - الجهراء الكويت

<p>The Manager Student Well Being is responsible for leading the University's student wellbeing services by developing, implementing, and overseeing programs that promote students' mental health, emotional wellbeing, resilience, and overall wellness. The role provides leadership for student wellbeing initiatives, counselling services, crisis intervention, and preventative education programs while fostering a supportive, inclusive, and healthy campus environment that contributes to student success and retention.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and oversee the University's Student Wellbeing Office and related wellbeing initiatives.</li><li>Supervise the Mental Health Counsellor and provide leadership, guidance, coaching, and professional support.</li><li>Develop and implement comprehensive student wellbeing strategies, programs, and services that promote mental health, emotional wellbeing, resilience, and healthy lifestyles.</li><li>Establish policies, procedures, and operational standards for student wellbeing and counselling services in accordance with University policies and professional best practices.</li><li>Coordinate student wellbeing awareness campaigns, workshops, seminars, wellness events, and preventative education initiatives.</li><li>Oversee the provision of counselling and referral services for students experiencing personal, emotional, psychological, or academic challenges.</li><li>Coordinate crisis intervention, risk assessment, and student support responses in collaboration with Student Affairs, Academic Affairs, Campus Security, and external healthcare providers when required.</li><li>Develop partnerships with healthcare providers, community organizations, and external specialists to strengthen student support services.</li><li>Collaborate with Student Affairs staff, faculty members, and other University departments to identify and support students requiring wellbeing interventions.</li><li>Monitor student wellbeing trends, service utilization, program effectiveness, and key performance indicators, preparing reports and recommendations for continuous improvement.</li><li>Ensure compliance with professional ethical standards, confidentiality requirements, University policies, and applicable laws governing student wellbeing services.</li><li>Manage departmental resources, budgets, and operational planning to ensure effective service delivery.</li><li>Support institutional initiatives that promote student engagement, retention, and overall student success.</li><li>Perform other duties as assigned.</li></ul><p><strong>Required Skills and Qualifications</strong></p><ul><li>Strong knowledge of student wellbeing, mental health services, counselling program administration, and higher education student support.</li><li>Demonstrated experience managing wellbeing, counselling, or student support programs.</li><li>Strong understanding of crisis intervention, student development, and mental health promotion.</li><li>Excellent leadership, organizational, and project management skills.</li><li>Strong interpersonal, communication, and relationship-building abilities.</li><li>Ability to work collaboratively with academic and administrative departments, healthcare professionals, and external stakeholders.</li><li>High level of professionalism, integrity, discretion, and ability to manage highly confidential information.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Proficiency in Microsoft Office and student services or case management systems.</li></ul><p><strong>Education and Experience</strong></p><ul><li>Master's degree in Psychology, Counselling, Social Work, Mental Health, Higher Education Administration, Student Affairs, or a related field from a reputable university.</li><li>Minimum of 5 10 years of progressively responsible experience in student wellbeing, counselling services, mental health, student affairs, or higher education administration.</li><li>Minimum of 3 5 years of leadership or supervisory experience.</li><li>Experience managing student wellbeing programs, counselling services, crisis intervention, and wellness initiatives within a higher education institution is highly desirable.</li><li>Professional licensure or certification in counselling, psychology, or a related discipline is considered an advantage.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in Psychology, Counselling, Social Work, Mental Health, Higher Education Administration, Student Affairs, or a related field from a reputable university.</li><li>Minimum of 5 10 years of progressively responsible experience in student wellbeing, counselling services, mental health, student affairs, or higher education administration.</li><li>Minimum of 3 5 years of leadership or supervisory experience.</li><li>Experience managing student wellbeing programs, counselling services, crisis intervention, and wellness initiatives within a higher education institution is highly desirable.</li><li>Professional licensure or certification in counselling, psychology, or a related discipline is considered an advantage.</li></ul>

<p><br></p><p>Job Purpose The Manager Research &amp; Grants Office supports the Assistant Vice President for Research by managing the operational, administrative, and grant-related functions of the Academic Research &amp; Grants Office (RGO). The role ensures efficient coordination of research operations, grant administration, committee activities, faculty and student engagement, institutional reporting, research compliance, and external collaborations while supporting AIU's research strategy, institutional priorities, accreditation requirements, and research visibility.</p><p>Key Responsibilities</p><p>Research Office Operations</p><p>Manage the daily operations of the Research &amp; Grants Office, including workflow planning, calendars, project tracking, SharePoint, documentation, records management, forms, templates, SOPs, meeting coordination, action tracking, and continuous process improvement to ensure efficient and consistent service delivery.</p><p>Research Grants &amp; Funding Administration</p><p>Coordinate internal and external grant activities, including funding opportunity identification, proposal calls, submission tracking, review processes, award administration, grant documentation, reporting timelines, close-out activities, post-award monitoring, compliance requirements, budget coordination, expenditure tracking, procurement follow-up, and liaison with funding agencies including government, industry, KFAS, and institutional partners.</p><p>Research Ethics &amp; Compliance</p><p>Coordinate the administrative functions of the Research &amp; Ethics Committee by maintaining ethics submissions, committee records, approvals, review documentation, compliance files, conflict of interest records, responsible research practices, publication support, research policies, institutional procedures, and awareness and training programs while ensuring audit-ready documentation.</p><p>Research Reporting &amp; Institutional Effectiveness</p><p>Prepare weekly, monthly, quarterly, and annual reports covering research activities, grants, publications, collaborations, partnerships, events, faculty and student engagement, and institutional achievements. Maintain research KPIs, dashboards, executive reports, briefing notes, accreditation evidence, rankings data, research impact documentation, and institutional reporting while coordinating with Institutional Research, academic schools, and administrative departments to ensure data accuracy.</p><p>Faculty &amp; Student Research Support</p><p>Coordinate faculty research initiatives including grant writing support, workshops, publication support, research methodology programs, school-level research activities, and faculty engagement initiatives. Support undergraduate and graduate student research through internships, research showcases, poster competitions, publications, participation tracking, and research development while serving as the primary point of contact for research-related inquiries.</p><p>Research Partnerships &amp; Institutional Visibility</p><p>Coordinate research collaborations with local, regional, and international partners by supporting partnership development, Memoranda of Understanding (MoUs), collaborative projects, external visits, invited speakers, research forums, seminars, conferences, workshops, research days, grant information sessions, and stakeholder engagement. Collaborate with Marketing &amp; Communications to promote research achievements through newsletters, website content, media releases, faculty highlights, and institutional communications while maintaining records supporting research visibility and institutional impact.</p><p>General Responsibilities</p><p>Build effective working relationships with faculty, Deans, academic leaders, administrative departments, students, funding agencies, external partners, and senior leadership. Perform additional duties and special projects assigned by the Assistant Vice President for Research in support of University priorities.</p><p>Required Skills &amp; Qualifications</p><p>Strong knowledge of research administration, grants management, higher education operations, institutional reporting, research ethics, compliance, and research governance. Excellent project management, planning, organizational, analytical, documentation, and reporting skills with the ability to manage multiple priorities simultaneously. Strong written and verbal communication skills with the ability to prepare executive reports, presentations, correspondence, committee documentation, and institutional summaries. Demonstrated ability to coordinate effectively with faculty, academic leadership, administrative departments, students, funding agencies, external partners, and senior executives. High attention to detail, strong follow-up skills, professional judgment, confidentiality, and commitment to continuous improvement. Advanced proficiency in Microsoft Office applications, SharePoint, Excel, reporting tools, dashboards, project trackers, document repositories, and related technologies.</p><p>Education &amp; Experience Required</p><p>Bachelor's degree in Project Management, Research Administration, Science, Engineering, Health Sciences, Communication, or a related discipline. Minimum of four (4) years of progressively responsible experience in research administration, grants management, academic administration, institutional reporting, accreditation support, project management, committee administration, or higher education operations. Demonstrated experience coordinating projects, maintaining documentation, preparing reports, managing stakeholders, and supporting institutional initiatives.</p><p>Preferred</p><p>Master's degree in Research Management, Public Administration, Project Management, Education Leadership, Science, Engineering, or a related field. Experience within a university research office, grants office, academic affairs, institutional effectiveness, accreditation, research centre, or similar higher education environment. Experience supporting research grants, ethics committees, faculty research, KPI reporting, external funding agencies, research compliance, and project management. Professional certifications in project management, grants management, research administration, compliance, ethics, or institutional reporting are considered an advantage.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of research administration, grants management, higher education operations, institutional reporting, research ethics, compliance, and research governance.</li><li>Excellent project management, planning, organizational, analytical, documentation, and reporting skills with the ability to manage multiple priorities simultaneously.</li><li>Strong written and verbal communication skills with the ability to prepare executive reports, presentations, correspondence, committee documentation, and institutional summaries.</li><li>Demonstrated ability to coordinate effectively with faculty, academic leadership, administrative departments, students, funding agencies, external partners, and senior executives.</li><li>High attention to detail, strong follow-up skills, professional judgment, confidentiality, and commitment to continuous improvement.</li><li>Advanced proficiency in Microsoft Office applications, SharePoint, Excel, reporting tools, dashboards, project trackers, document repositories, and related technologies.</li><li>Bachelor's degree in Project Management, Research Administration, Science, Engineering, Health Sciences, Communication, or a related discipline.</li><li>Minimum of four (4) years of progressively responsible experience in research administration, grants management, academic administration, institutional reporting, accreditation support, project management, committee administration, or higher education operations.</li><li>Demonstrated experience coordinating projects, maintaining documentation, preparing reports, managing stakeholders, and supporting institutional initiatives.</li><li>Master's degree in Research Management, Public Administration, Project Management, Education Leadership, Science, Engineering, or a related field.</li><li>Experience within a university research office, grants office, academic affairs, institutional effectiveness, accreditation, research centre, or similar higher education environment.</li><li>Experience supporting research grants, ethics committees, faculty research, KPI reporting, external funding agencies, research compliance, and project management.</li><li>Professional certifications in project management, grants management, research administration, compliance, ethics, or institutional reporting are considered an advantage.</li></ul>

<p>Provide safe, timely, and professional nursing and first-aid support to the AIU community and maintain continuity of University Clinic operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first aid, initial nursing assessment, triage, and immediate care within the approved scope of practice.</li><li>Respond promptly to medical emergencies, provide stabilization measures, and coordinate ambulance or external medical referral when required.</li><li>Support the Clinic Doctor in delivering day-to-day clinical services and follow established medical protocols and instructions.</li><li>Maintain accurate, confidential, and timely medical records, incident documentation, and related clinic logs.</li><li>Support student health screening, medical disclosure follow-up, registration-period clinic activities, and other health-service initiatives as assigned.</li><li>Monitor first-aid supplies, emergency equipment, medications, and expiry dates; report replenishment or replacement needs promptly.</li><li>Maintain infection-prevention, hygiene, and safe-clinic practices and immediately report any clinical or safety concerns.</li><li>Provide health education and basic wellness guidance to students and employees within the role s professional scope.</li><li>Coordinate effectively with Security, Student Affairs, Facilities, Human Resources, and external healthcare providers when operationally required.</li><li>Participate in emergency preparedness activities, drills, campus events, and special coverage assignments as directed.</li></ul><p><strong>Performance Expectations</strong></p><ul><li>Timely response to medical incidents and reliable clinic coverage during assigned shifts.</li><li>Accurate and complete clinical documentation and records management.</li><li>Consistent readiness of first-aid supplies and emergency equipment.</li><li>Professional, respectful, and service-oriented support to students and employees.</li><li>Compliance with AIU policies, clinic procedures, confidentiality requirements, and applicable health regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Qualifications and Experience</strong></p><ul><li>Recognized nursing qualification; Bachelor s degree in Nursing (BSN) or equivalent is preferred.</li><li>Valid Kuwait Ministry of Health nursing license, or eligibility to obtain the required license before deployment.</li><li>Minimum of 10 years of professional nursing experience.</li><li>Strong practical experience in first aid, emergency response, and initial patient assessment.</li><li>Current BLS/CPR certification; additional emergency-care certifications are an advantage.</li><li>Experience in a university, school, occupational-health, outpatient, or similar clinic environment is preferred.</li><li>Good written and verbal English communication skills; Arabic is an advantage.</li><li>Strong documentation, teamwork, confidentiality, and professional judgment skills.</li></ul>

<p>Dean School of Architecture &amp; Design Classification: Executive / Academic Leadership Reports To: Vice President for Academic Affairs (VPAA)</p><p>The Dean of School of Architecture and Design serves as the chief academic officer, providing strategic vision and operational leadership for the School. The Dean promotes excellence in teaching, scholarship, and community engagement; supports innovative academic programs; and advances diversity in faculty and student recruitment. The role also involves fostering interdisciplinary collaboration, strengthening connections with local and international communities, and enhancing the School's visibility and resources to support its academic mission and future growth.</p><p>Key Responsibilities</p><ul><li>Provide strategic leadership and operational oversight for the School of Architecture and Design, including faculty, academic programs, budgets, and administrative functions.</li><li>Lead faculty recruitment, evaluation, mentoring, and professional development while fostering a culture of research, scholarship, and creative activity.</li><li>Maintain engagement with the Industry Advisory Committee and strengthen partnerships with industry, professional organizations, and community stakeholders to support internships, experiential learning, and graduate employability.</li><li>Support studio-based learning, student exhibitions, competitions, portfolios, and professional practice opportunities.</li><li>Ensure effective representation of the School in university leadership activities and maintain accurate public communications regarding programs, achievements, and student opportunities.</li><li>Lead institutional and programmatic accreditation, quality assurance, assessment, and continuous improvement initiatives, with knowledge of American higher education accreditation standards.</li><li>Manage strategic planning, resource allocation, and budget oversight for the School.</li><li>Oversee Architecture, Interior Design, and Graphic Design programs, ensuring academic excellence through curriculum development, assessment, scheduling, accreditation, and continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Minimum Qualifications:</h2><p>The ideal candidate shall demonstrate experience in professional and academic positions, as well as a strong record in teaching and outstanding academic achievements at the international level. The candidate is expected to demonstrate ongoing contributions in their field of specialization through published research in recognized international scientific journals, as well as participation in exhibitions, conferences, and symposiums, in addition to possessing the following degrees, qualifications, and professional experience:</p><ul><li>Ph.D. or equivalent from a recognized university.</li><li>Rank of Professor in Architecture, Interior Design, Graphic Design, or a related discipline.</li><li>Distinguished record of teaching, research, scholarship, creative activity, and/or professional practice, with ongoing contributions through publications, exhibitions, conferences, and professional engagement.</li><li>Proven academic leadership experience, preferably at Dean level or equivalent, with a demonstrated ability to lead strategic initiatives and School development.</li><li>Experience with accreditation, assessment, quality assurance, and continuous improvement processes within architecture, design, or related disciplines.</li><li>Familiarity with credit-hour and semester-based academic systems.</li><li>Knowledge of higher education administration, including budgeting, human resources, and operational management.</li><li>Strong communication, stakeholder engagement, and partnership-building skills.</li><li>Experience working within American or internationally accredited higher education systems preferred.</li><li>Demonstrated ability to lead creative, design-oriented academic disciplines.</li><li>English proficiency required; Arabic proficiency is an advantage.</li></ul><h2>Additional Qualifications</h2><p>Priority will be given to applicants with the following qualifications:</p><ul><li>Managerial experience and the skills necessary to launch pioneering projects.</li><li>Multi-cultural skills.</li><li>Active participation in reputable organizations.</li><li>Knowledge of the methods of evaluation and related matters.</li><li>Documentation demonstrating support for the achievements of teachers and students.</li><li>Understanding of the latest teaching methods, including the use of technology in the teaching process.</li><li>Demonstration of a commitment to enriching the educational experience of students.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Internal Auditor performs operational, compliance, and risk-based audits across AIU's academic and administrative units. The role evaluates internal controls, reviews institutional processes, identifies opportunities for improvement, and assists management in strengthening governance and operational effectiveness. Working under the supervision of the Director of Internal Audit, the Internal Auditor conducts audit engagements, documents findings, prepares audit reports, and monitors corrective actions while maintaining independence, objectivity, and confidentiality.</p><p>Key Responsibilities</p><p>Audit Planning and Execution</p><ul><li>Participate in the execution of the annual risk-based Internal Audit Plan.</li><li>Conduct operational, compliance, and process audits across academic and administrative departments.</li><li>Perform audit fieldwork, including interviews, process walkthroughs, document reviews, and testing of internal controls.</li><li>Assess whether institutional policies, procedures, and regulations are consistently applied.</li><li>Identify control weaknesses, operational inefficiencies, and compliance gaps.</li><li>Maintain complete and accurate audit working papers in accordance with professional auditing standards.</li></ul><p>Operational and Process Reviews</p><ul><li>Evaluate the effectiveness and efficiency of administrative and academic processes.</li><li>Review Human Resources, Procurement, Student Affairs, Information Technology, Finance, and other operational functions for compliance with University policies.</li><li>Assess whether established internal controls adequately mitigate operational risks.</li><li>Verify that corrective actions from previous audits have been implemented effectively.</li></ul><p>Governance and Compliance</p><ul><li>Evaluate compliance with University policies and procedures.</li><li>Review compliance with Kuwait Labour Law, applicable regulatory requirements, and institutional governance practices.</li><li>Assist in assessing policy implementation across schools and departments.</li><li>Support reviews of conflict-of-interest disclosures, policy compliance, and governance documentation.</li></ul><p>Risk Management</p><ul><li>Assist in identifying operational risks affecting the University.</li><li>Contribute to maintaining the institutional risk register.</li><li>Support periodic risk assessments across departments.</li><li>Monitor the implementation of risk mitigation plans and report outstanding issues.</li></ul><p>Audit Reporting</p><ul><li>Prepare clear, accurate, and evidence-based audit reports.</li><li>Document audit observations, root causes, risks, and practical recommendations.</li><li>Discuss preliminary findings with department management.</li><li>Present audit results to the Director of Internal Audit for review.</li></ul><p>Follow-up Activities</p><ul><li>Track management action plans resulting from audit findings.</li><li>Verify completion and effectiveness of corrective actions.</li><li>Maintain records of outstanding audit recommendations.</li><li>Prepare follow-up reports on implementation progress.</li></ul><p>Advisory and Special Projects</p><ul><li>Provide advisory support on internal controls, process improvements, and risk management.</li><li>Assist with investigations into reported irregularities, policy violations, or operational concerns when assigned.</li><li>Participate in special audit assignments and institutional projects.</li><li>Support preparation for accreditation reviews by evaluating operational evidence and compliance processes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Internal Auditing, or a related field. Master's degree is preferred.</li><li>Minimum three (3) to five (5) years of experience in internal auditing, operational auditing, compliance, risk management, or a related field.</li><li>Experience conducting operational or process audits is preferred.</li><li>Experience in higher education, public sector, or a similarly regulated environment is an advantage.</li><li>Knowledge of internal control frameworks and risk management principles.</li><li>CIA certification or progress toward obtaining CIA certification is preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prepare professional audit reports with clear recommendations.</li><li>Sound understanding of internal control principles and audit methodologies.</li><li>Ability to analyze complex processes and identify operational risks.</li><li>High level of integrity, objectivity, and professional ethics.</li><li>Strong organizational and time management skills.</li><li>Ability to maintain confidentiality when handling sensitive information.</li><li>Proficiency in Microsoft Office applications and audit documentation tools.</li><li>Ability to build effective working relationships across the University while maintaining audit independence.</li><li>Certified Internal Auditor (CIA) or other relevant professional certification.</li><li>Knowledge of higher education governance and accreditation standards (particularly WSCUC) is desirable.</li><li>Familiarity with Kuwait regulatory and compliance requirements is an advantage.</li><li>Experience with Enterprise Risk Management (ERM) methodologies is preferred.</li></ul><p></p></section>

<p><span ><b>Job Summary</b></span></p><p><span ><br></span></p><p><span > The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.</span></p><p>Role Impact This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>IT Support &amp; Helpdesk Operations</p><ul><li>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university.</li><li>Install, configure, and set up new computer systems, hardware, and standard software images.</li><li>Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner.</li><li>Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (ServiceDesk Plus).</li><li>Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS.</li><li>Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting.</li><li>Conduct IT orientation and onboarding support for new faculty and staff members.</li><li>Test and validate software updates, patches, and application deployments prior to or following rollout.</li><li>Printing Student and Staff ID Cards and granting necessary access.</li><li>Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.</li></ul><p>Classroom, Lab &amp; Office Technology Support</p><ul><li>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness.</li><li>Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools.</li><li>Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.</li></ul><p>Academic Software &amp; Lab Environment Support</p><ul><li>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership.</li><li>Provide operational support for academic software platforms used in teaching and learning environments.</li><li>Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions.</li><li>Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements.</li><li>Support testing and validation of academic software updates prior to semester rollouts.</li></ul><p>Endpoint Deployment &amp; Asset Support</p><ul><li>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems.</li><li>Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment.</li><li>Support ID card printing management systems and associated hardware as required.</li></ul><p>User &amp; System Administration</p><ul><li>Assist with domain access, user account creation, and email registration under established procedures.</li><li>Administer and maintain Active Directory accounts, group memberships, and basic permissions.</li><li>Support Microsoft 365 user accounts, email configuration, and collaboration tools.</li><li>Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting.</li><li>Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.</li></ul><p>Network &amp; Infrastructure Support</p><ul><li>Assist with basic network connectivity troubleshooting and performance-related issues.</li><li>Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings.</li><li>Support System Administrator and Network Engineer with diagnostics and implementation of systems.</li></ul><p>Event Technology &amp; Technical Support</p><ul><li>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities.</li><li>Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment.</li><li>Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue.</li><li>Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions.</li><li>Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support.</li><li>Assist with setting up and teardown of event-related technology before and after events.</li></ul><p>Time Attendance System Administration</p><ul><li>Support administration and operational use of the Time Attendance System (COSEC).</li><li>Generate payroll-related attendance reports and weekly faculty attendance reports as required.</li><li>Upload and maintain monthly shift schedules within the COSEC system based on approved rosters.</li><li>Implement approved shift changes and schedule updates requested by the HR Department.</li><li>Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.</li></ul><p>Documentation, Regulatory Compliance, and Continuous Improvement</p><ul><li>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing.</li><li>Follow IT policies, SOPs, security guidelines, and service standards.</li><li>Identify recurring issues and suggest improvements to processes or configurations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p>Diploma or bachelor's degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, CompTIA, or equivalent).