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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of Job:</b></p><p>The Technology Advisor provides expert guidance on technology strategy, innovation, and digital transformation initiatives. The role ensures that technology investments and solutions align with organizational objectives and industry best practices.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Develop and recommend technology strategies and roadmaps. </li><li>Advise management on technology trends, risks, and opportunities. </li><li>Evaluate emerging technologies and their business impact. </li><li>Support digital transformation and modernization initiatives. </li><li>Conduct technology assessments and feasibility studies. </li><li>Recommend IT governance and cybersecurity improvements. </li><li>Participate in technology procurement and vendor evaluations.</li><li>Prepare reports, presentations, and strategic recommendations for senior management.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 8–15 years of professional IT experience. </li><li>At least 3–5 years in technology strategy, digital transformation, enterprise architecture, or IT leadership roles. </li><li>Oil and Gas experience</li><li>Male Gender</li><li>Kuwait based / Transferable Visa</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of Job:</b></p><p>The Information Technology Specialist is responsible for maintaining, supporting, and improving the organization's IT infrastructure, systems, and services to ensure reliable and secure operations.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Install, configure, and maintain hardware and software systems. </li><li>Monitor and manage servers, networks, and cloud environments. </li><li>Troubleshoot and resolve technical issues. </li><li>Provide user support and technical assistance. </li><li>Implement and maintain cybersecurity controls. </li><li>Perform system upgrades, patches, and backups. </li><li>Maintain technical documentation and procedures. </li><li>Coordinate with vendors and service providers.</li><li>Ensure compliance with IT policies and standards.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 5–8 years of hands-on IT experience. </li><li>Experience in system administration, networking, technical support, cybersecurity, or cloud technologies. </li><li>Oil and Gas experience.</li><li>Kuwait based /transferable visa</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering) Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats. Research: Must have a strong record of publications in reputable international journals Teaching: Must have distinguished teaching experience at the undergraduate level. Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Code: PegaY2018-S01 IT Software Sales (IT Sales &amp; Services) OVERVIEW: Pegasus is the leading provider of technology solutions. We empower and help grow our clients business by providing customized and innovative solutions ranging from enterprise infrastructure to retail store-level technology. Pegasus has an extensive team of dedicated professionals to provide support and meet all our client s requirements. Pegasus has a strong presence in the retail industry. We offer a full range of professional services to retailers. Pegasus is a systems integrator of data collection equipment and solutions. Pegasus systems integration specialists and factory-trained technicians are experts in wireless radio frequency network and ERP integration solutions, enterprise labelling, barcode printers, scanners, mobile computing, terminal and software technologies.</p><p>MAJOR RESPONSIBILITIES:</p><ul><li>Responsible for Business development for ERP software business activities</li><li>Actively participate in the advertising, distribution and marketing of the goods &amp; services of the company</li><li>Representing the company at different places such as conferences, meetings, seminars etc</li><li>Create leads &amp; identifying new potential clients/ opportunities for the company</li><li>Fully understand the IT Products, services &amp; solutions</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>ESSENTIALS / REQUIREMENTS:</p><ul><li>Graduate/ Post Graduate in Engineering/ IT/ Business/ Marketing</li><li>Minimum 3 years of marketing experience, or sales experience with strong marketing orientation</li><li>Experience in IT Hardware/ Software Solutions sales with strong Functional/Technical Knowledge</li><li>Excellent verbal and written communication skills (English &amp; Arabic)</li><li>Tactful negotiations skills</li><li>Strong organizational skills</li><li>Effective presentation, implementation and follow-up skills</li><li>Must be very flexible and adaptable to changes</li><li>Must have Kuwait Driving License</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering)</p><p>Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats.</p><p><strong>Research:</strong> Must have a strong record of publications in reputable international journals</p><p><strong>Teaching:</strong> Must have distinguished teaching experience at the undergraduate level.</p><p>Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hi, Hope you is doing well. We have an urgent requirement for an Oracle APEX Developer position based in Kuwait ( Arabic Speaking Mandatory)</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Application Development:</strong> Analyse, design, develop, troubleshoot, and debug Oracle APEX applications, tools, data model and database programs.</li><li><strong>Full Stack Ownership:</strong> Collaborate with the team to build and maintain end-to-end web applications.</li><li><strong>Performance Optimization:</strong> Tune SQL queries, identify bottlenecks, and provide recommendations to improve efficiency.</li><li><strong>Root Cause Analysis:</strong> Investigate failures, resolve performance issues, and ensure system reliability.</li><li><strong>Feature Development:</strong> Partner with engineering and product teams to define specifications and deliver new features.</li><li><strong>Web Services:</strong> Design and implement RESTful services and integrations.</li><li><strong>Best Practices:</strong> Guide the team on constraints, standards, and best practices in web platform environments.</li><li><strong>Code Quality:</strong> Maintain clean, organized, and automated codebases.</li><li><strong>Bug Fixing:</strong> Proactively identify and resolve defects and performance issues.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Experience:</strong> 12+ years in Oracle APEX application development.</li><li><strong>Database Expertise:</strong> Strong command of SQL and PL/SQL, with extensive experience in Packages, Procedures, Functions, Triggers, Views, and Exception handling.</li><li><strong>Web Technologies:</strong> Proficiency in JavaScript, HTML, CSS, Ajax, and jQuery.</li><li><strong>Integration Skills:</strong> Knowledge of JSON/REST web services, Multilingual and JavaScript templates is a plus.</li><li><strong>Performance Tuning:</strong> Hands-on experience in query optimization and tuning activities.</li><li><strong>Collaboration:</strong> Strong teamwork and communication skills, with extensive interaction with end-users for requirements and support.</li><li><strong>Analytical Skills:</strong> Ability to analyze complex problems and deliver innovative solutions.</li><li><strong>Self-Starter:</strong> Motivated to thrive in a rapid application development environment, handling multiple tasks simultaneously.</li><li><strong>Oracle Database:</strong> Minimum version 19c ; preferred version 23ai for advanced features and long-term support.</li><li><strong>Oracle APEX:</strong> Minimum version 24.2 ; preferred version 26.1 for enhanced functionality and modern UI capabilities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Experience:</strong> 12+ years in Oracle APEX application development.</li><li><strong>Database Expertise:</strong> Strong command of SQL and PL/SQL, with extensive experience in Packages, Procedures, Functions, Triggers, Views, and Exception handling.</li><li><strong>Web Technologies:</strong> Proficiency in JavaScript, HTML, CSS, Ajax, and jQuery.</li><li><strong>Integration Skills:</strong> Knowledge of JSON/REST web services, Multilingual and JavaScript templates is a plus.</li><li><strong>Performance Tuning:</strong> Hands-on experience in query optimization and tuning activities.</li><li><strong>Collaboration:</strong> Strong teamwork and communication skills, with extensive interaction with end-users for requirements and support.</li><li><strong>Analytical Skills:</strong> Ability to analyze complex problems and deliver innovative solutions.</li><li><strong>Self-Starter:</strong> Motivated to thrive in a rapid application development environment, handling multiple tasks simultaneously.</li><li><strong>Oracle Database:</strong> Minimum version 19c ; preferred version 23ai for advanced features and long-term support.</li><li><strong>Oracle APEX:</strong> Minimum version 24.2 ; preferred version 26.1 for enhanced functionality and modern UI capabilities.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.<br> This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators.<br> There is no higher technical authority within the function; you will own critical decisions end-to-end.<br> The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.<br> Your ResponsibilitiesIdentity &amp; Access Management Administer Microsoft Entra ID and on-premises AD across all environments Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML) Own hybrid identity via Entra Connect Messaging &amp; Email Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations Collaboration &amp; Voice Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN) Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move Security &amp; Threat Protection Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines) Lead incident response and maintain hardening controls aligned to CIS benchmarks Endpoint Management (Intune) Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS) Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts Certificates, DNS &amp; Web Publishing Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms Own domain governance, registrations, and the web publishing approval workflow Artificial Intelligence Administer enterprise AI platforms including Claude integrations and Microsoft Copilot Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing Architecture, Governance &amp; Leadership Act as technical design authority; maintain standards, runbooks, and documentation Lead, mentor, and delegate to a small admin team Serve as final escalation point; on-call for critical incidents Your QualificationsEducation Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred) Exceptional hands-on experience may be considered in lieu of formal qualifications Experience 12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise 5–7 years in a senior architect or technical lead role owning M365 environments end-to-end Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling Certifications (Required/Strongly Preferred — candidates should hold several) MS-102 — Microsoft 365 Enterprise Administrator Expert SC-300 — Identity and Access Administrator Associate SC-200 — Security Operations Analyst Associate MD-102 — Endpoint Administrator Associate MS-700 — Teams Administrator Associate AZ-104 — Azure Administrator Associate MS-203 — Messaging Administrator Associate (or equivalent) Other Requirements Based in Kuwait or willing to relocate; on-site at Kuwait Head Office Eligible to hold Global Administrator / privileged access (enhanced background screening may apply) Fluent professional English; Arabic is an advantage On-call availability for critical incidents Your Proficiencies Excellent problem-solving skills and attention to detail Effective communication and collaboration skills Ability to work independently and handle multiple tasks Analytical and troubleshooting skills Stakeholder Management Technical Leadership &amp; Collaborative Influence Operational Excellence &amp; Adaptive Delivery Strategic Problem-Solving &amp; Architecture Design Fluent professional English; Arabic is an advantage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Tech Lead, One Cloud (Kuwait)</span></p><br> <p><span>Hiring brief for HR / Talent</span></p><br> <p><span>Reports to: Group CTO&nbsp; |&nbsp; Location: Kuwait (on-site)&nbsp; |&nbsp; Level: Senior / Lead</span></p><br> <p><span>The role in one line</span></p><br> <p><span>We are hiring a deeply hands-on Tech Lead in Kuwait to act as the Group CTO's right arm on the ground for the One Cloud platform. This is not a manager who reviews work from a distance. This person writes code, owns architecture, sits with clients, and makes the call on what gets built first.</span></p><br> <p><span>Why this hire matters</span></p><br> <p><span>Our tech and product team is distributed across Pakistan, Egypt, and the UAE. One Cloud needs a senior technical anchor physically present in Kuwait, our primary client hub, who can translate between clients, the Group CTO, and the build team. The person carries real technical authority and can be trusted to run the technical agenda day to day.</span></p><br> <p><span>Non-negotiable requirements</span></p><br> <p><span>A candidate must meet all of the following to be shortlisted. If any one of these is missing, they are not the right fit.</span></p><br> <ul> <li><span>Hands-on, current:</span><span> Still writes code today. Not someone who stopped being technical five years ago. They should be comfortable in a codebase, reviewing pull requests, and debugging production issues themselves.</span></li> <li><span>Hands-on architecture:</span><span> Has personally led the architecture of real systems, not just drawn diagrams. Has made the trade-off decisions and lived with the consequences.</span></li> <li><span>Shipped big products:</span><span> Has launched at least one large-scale application in retail or fintech as the technical lead. We want someone who has shipped something big and seen it run at scale, not just contributed to it.</span></li> <li><span>Agentic delivery (demo required):</span><span> Has delivered and shipped a large-scale product using an agentic development process, orchestrating multiple agents. This is core to how we build. A live demo of their agentic work will be required on the first call, so they must be able to show it, not just describe it.</span></li> <li><span>Product and client exposure:</span><span> At some point in their career has done product management and has dealt directly with clients. They understand that engineering serves a business outcome, and they can hold a room.</span></li> <li><span>Communication and prioritisation:</span><span> Can speak, negotiate, and prioritise. They can sit across from a client, push back when needed, and decide what the team builds next week versus next quarter.</span></li> <li><span>Location and visa:</span><span> Based in Kuwait with a legally transferable visa. We need someone who can start without visa complications.</span></li> </ul> <p><span>What they will own</span></p><br> <ul> <li><span>Technical delivery for One Cloud on the ground in Kuwait, working closely with the distributed team in Pakistan, Egypt, and the UAE.</span></li> <li><span>Architecture decisions for new and existing systems, with the Group CTO as the only person above them on technical calls.</span></li> <li><span>Prioritisation of the build roadmap in partnership with the Group CTO and the business.</span></li> <li><span>Direct client conversations on technical scope, feasibility, and timelines.</span></li> <li><span>Code quality, technical standards, and reviews across the team.</span></li> </ul> <p><span>Ideal background</span></p><br> <p><span>Area</span></p><br> <p><span>What good looks like</span></p><br> <p><span>Domain</span></p><br> <p><span>Retail and/or fintech, ideally both. Familiarity with commerce or enterprise platforms is a strong plus.</span></p><br> <p><span>Seniority</span></p><br> <p><span>Roughly 10+ years in engineering, with several of those as a technical lead or principal who still codes.</span></p><br> <p><span>Scale</span></p><br> <p><span>Has led delivery of an application with significant user volume or transaction load. Has seen what breaks at scale.</span></p><br> <p><span>Agentic build</span></p><br> <p><span>Has shipped a real product built through an agentic development process with multiple agents. Can demo this work live on the first call.</span></p><br> <p><span>Product</span></p><br> <p><span>A genuine stint in product management or close product ownership at some point. Comfortable owning outcomes, not just tickets.</span></p><br> <p><span>Soft skills</span></p><br> <p><span>Confident communicator. Can negotiate scope and timelines with clients and say no when it is the right answer.</span></p><br> <p><span>Location</span></p><br> <p><span>In Kuwait, with a transferable residency visa. On-site role.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: Chief Information Officer (CIO)</span></p><br> <p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br> <p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br> <p><span>Department Profile</span></p><br> <p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br> <p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br> <ol> <li><span>IT Strategy &amp; Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li> <li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li> <li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li> <li><span>AI &amp; Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li> <li><span>Cybersecurity &amp; Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li> </ol> <p><span>Key Responsibilities</span></p><br> <p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br> <ul> <li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li> <li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li> <li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li> <li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li> <li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li> <li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li> </ul> <p><span>2. Campus Digital Transformation</span></p><br> <ul> <li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li> <li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li> <li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li> <li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li> <li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li> <li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li> </ul> <p><span>3. Enterprise Platform Optimization and Integration</span></p><br> <ul> <li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li> <li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li> <li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li> <li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li> <li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li> </ul> <p><span>4. Artificial Intelligence and Data Intelligence</span></p><br> <ul> <li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li> <li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li> <li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li> <li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li> <li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li> <li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li> </ul> <p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br> <ol> <li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li> <li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li> <li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li> <li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li> <li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li> <li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li> </ol> <p><span>6. Leadership, Team Development and Vendor Management</span></p><br> <ul> <li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li> <li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li> <li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li> <li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li> </ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <ul> <li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li> <li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li> <li><span>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</span></li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li> <li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li> </ul> <p><span>Experience</span></p><br> <ul> <li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li> <li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li> <li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li> <li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li> <li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li> <li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li> </ul> <p><span>Technical Knowledge</span></p><br> <ul> <li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li> <li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li> <li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li> <li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li> <li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li> <li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li> </ul> <p><span>Leadership and Interpersonal Competencies</span></p><br> <ul> <li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li> <li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li> <li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li> <li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li> <li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Software Developer to help integrate our new core systems with various business areas, including Enterprise Services, Retail, Corporate, and BCAP. You will work with Java and related technologies in an Agile environment.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul> <li>Develop and maintain integrations for new core systems.</li> <li>Build REST APIs and microservices using Java and Spring Boot.</li> <li>Work in Agile teams to deliver high-quality software.</li> <li>Use pair programming, continuous integration, and test-driven development practices.</li> <li>Write and run unit and performance tests.</li> <li>Document your code and designs.</li> <li>Troubleshoot and fix integration and performance issues.</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Software Developer to help integrate our new core systems with various business areas, including Enterprise Services, Retail, Corporate, and BCAP.<br> You will work with Java and related technologies in an Agile environment.<br> Key Responsibilities: Develop and maintain integrations for new core systems.<br> Build REST APIs and microservices using Java and Spring Boot.<br> Work in Agile teams to deliver high-quality software.<br> Use pair programming, continuous integration, and test-driven development practices.<br> Write and run unit and performance tests.<br> Document your code and designs.<br> Troubleshoot and fix integration and performance issues.<br> 4+ years in software development, preferably in Agile teams.<br> Strong knowledge of Java and object-oriented programming.<br> Experience with unit testing frameworks.<br> Familiar with REST APIs and Spring Boot.<br> Experience with .<br>NET (for BCAP) and WebLogic Server is a plus.<br> Technology Stack: Languages: Java, .<br>NET (for BCAP) Frameworks: Spring Boot Servers: WebLogic Server Testing: Unit testing, performance testing Other: REST APIs, Microservices</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p><br></p><p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p><p>This is a hands-on leadership role — you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1–2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p><p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p><p><b>&nbsp;</b></p><p><b>Your Responsibilities</b></p><p>Identity &amp; Access Management</p><ul><li>Administer Microsoft Entra ID and on-premises AD across all environments</li><li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li><li>Own hybrid identity via Entra Connect</li></ul><p>Messaging &amp; Email</p><ul><li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li><li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li></ul><p>Collaboration &amp; Voice</p><ul><li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li><li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li></ul><p>Security &amp; Threat Protection</p><ul><li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li><li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li></ul><p>Endpoint Management (Intune)</p><ul><li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li><li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li></ul><p>Certificates, DNS &amp; Web Publishing</p><ul><li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li><li>Own domain governance, registrations, and the web publishing approval workflow</li></ul><p>Artificial Intelligence</p><ul><li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li><li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li></ul><p>Architecture, Governance &amp; Leadership</p><ul><li>Act as technical design authority; maintain standards, runbooks, and documentation</li><li>Lead, mentor, and delegate to a small admin team</li><li>Serve as final escalation point; on-call for critical incidents</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Your Qualifications</b></p><p>Education</p><ul><li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li><li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li></ul><p>Experience</p><ul><li>12–15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li><li>5–7 years in a senior architect or technical lead role owning M365 environments end-to-end</li><li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li><li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li></ul><p>Certifications (Required/Strongly Preferred — candidates should hold several)</p><ul><li>MS-102 — Microsoft 365 Enterprise Administrator Expert</li><li>SC-300 — Identity and Access Administrator Associate</li><li>SC-200 — Security Operations Analyst Associate</li><li>MD-102 — Endpoint Administrator Associate</li><li>MS-700 — Teams Administrator Associate</li><li>AZ-104 — Azure Administrator Associate</li><li>MS-203 — Messaging Administrator Associate (or equivalent)</li></ul><p>Other Requirements</p><ul><li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li><li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li><li>Fluent professional English; Arabic is an advantage</li><li>On-call availability for critical incidents</li></ul><p><b>Your Proficiencies&nbsp;</b></p><ul><li>Excellent problem-solving skills and attention to detail&nbsp;</li><li>Effective communication and collaboration skills&nbsp;</li><li>Ability to work independently and handle multiple tasks&nbsp;</li><li>Analytical and troubleshooting skills&nbsp;</li><li>Stakeholder Management</li><li>Technical Leadership &amp; Collaborative Influence</li><li>Operational Excellence &amp; Adaptive Delivery</li><li>Strategic Problem-Solving &amp; Architecture Design</li><li>Fluent professional English; Arabic is an advantage</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p>Key Responsibilities</p> <p>1. IT Strategy, Governance and Presidential Advisory</p> <ul> <li>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</li> <li>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026 2030 KPIs and the WSCUC accreditation evidence requirements</li> <li>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</li> <li>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</li> <li>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</li> <li>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</li> </ul> <p><br></p> <p>Reporting Departments (If Applicable)</p> <ul> <li>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</li> <li>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</li> <li>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</li> </ul> <p> <br> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</li> <li>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</li> </ul> <p> <br> </p> <p>Experience</p> <ul> <li>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</li> <li>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</li> <li>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</li> <li>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</li> <li>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</li> <li>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</li> </ul> <p> <br> </p> <p>Technical Knowledge</p> <ul> <li>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</li> <li>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</li> <li>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</li> <li>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</li> <li>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</li> <li>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</li> </ul> <p> <br> </p> <p>Leadership and Interpersonal Competencies</p> <ul> <li>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</li> <li>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</li> <li>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</li> <li>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</li> </ul> <p><br></p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The IT Manager owns the Group IT strategy and the Odoo ERP deployment programme — the single most important enabler of the Group's operational transformation. The role governs the Odoo platform across all Group entities and modules (Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase, Inventory), manages IT infrastructure and cybersecurity, and acts as technology business partner to every functional department.</p><p><br></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Odoo deployment leadership: </b>lead the phased rollout of Finance, Manufacturing, Maintenance, Field Service, CRM, Quality, Purchase and Inventory modules across all Group entities.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>IT architecture: </b>define and maintain the Group's servers, network, VPN, backup and security architecture.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Access &amp; data governance: </b>manage user access rights and data governance across Odoo and all Group systems.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>IT support: </b>provide support to all Group users, with a target resolution time under 4 hours for critical issues.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Vendor management: </b>manage external IT vendors — the Odoo implementation partner, hardware suppliers, ISP.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Cybersecurity: </b>own access control, patch management and incident-response governance, targeting zero critical cybersecurity incidents.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>Functional requirements coordination: </b>work with each Department Head to translate operational requirements into Odoo module configuration, coordinating directly with the Factory Manager, Installation Manager, Maintenance Manager, CFO, CPO and Quality Manager.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;<b>User training: </b>train key users ahead of each Odoo deployment wave to drive adoption.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>•&nbsp;&nbsp;&nbsp;&nbsp;Degree in Computer Science, Information Systems, or equivalent</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;8+ years in IT management with hands-on ERP deployment experience</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Odoo technical or functional expertise strongly preferred</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Experience in multi-entity, multi-site environments</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Cybersecurity certification an advantage (CISSP, CompTIA Security+)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;Strong English required; Arabic an advantage</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Summary <p>Agility is looking for a Lead Technology Architect to serve as the senior-most technical authority for our messaging, collaboration, and identity estate across multiple organizational environments.</p> <p>This is a hands-on leadership role you will personally design, build, secure, and operate our platforms while setting technical standards and leading a small team of 1 2 administrators. There is no higher technical authority within the function; you will own critical decisions end-to-end.</p> <p>The portfolio spans Microsoft Entra ID, Active Directory, Exchange Online/Hybrid, Microsoft Teams and SBC voice, SharePoint/OneDrive, Microsoft Defender, Intune endpoint fleet, certificates, DNS, enterprise AI platforms (Claude + Microsoft Copilot), and a large SSO/application integration portfolio.</p> <p> </p> Your Responsibilities Identity &amp; Access Management <ul> <li>Administer Microsoft Entra ID and on-premises AD across all environments</li> <li>Design and maintain Conditional Access, PIM, RBAC, MFA, and SSO (OAuth, OIDC, SAML)</li> <li>Own hybrid identity via Entra Connect</li> </ul> Messaging &amp; Email <ul> <li>Administer Exchange Online and Exchange Server (hybrid), including DAG, mail flow, and transport rules</li> <li>Own email security (gateway, DMARC, DKIM, SPF) and manage mailbox migrations</li> </ul> Collaboration &amp; Voice <ul> <li>Administer Microsoft Teams policies, governance, and SBC-based enterprise voice (dial plans, call queues, PSTN)</li> <li>Manage SharePoint Online and OneDrive, including external sharing and Known Folder Move</li> </ul> Security &amp; Threat Protection <ul> <li>Operate Microsoft Defender for Office 365 and Endpoint (EDR, ASR, security baselines)</li> <li>Lead incident response and maintain hardening controls aligned to CIS benchmarks</li> </ul> Endpoint Management (Intune) <ul> <li>Manage a mid-to-large multi-country fleet (Windows, macOS, Android, iOS)</li> <li>Own Autopilot, compliance/configuration policies, update rings, app packaging, and PowerShell remediation scripts</li> </ul> Certificates, DNS &amp; Web Publishing <ul> <li>Manage full SSL/TLS certificate lifecycle and DNS/CDN/WAF/DDoS platforms</li> <li>Own domain governance, registrations, and the web publishing approval workflow</li> </ul> Artificial Intelligence <ul> <li>Administer enterprise AI platforms including Claude integrations and Microsoft Copilot</li> <li>Design AI workflows and agents, govern AI access, model organizational data, and manage AI licensing</li> </ul> Architecture, Governance &amp; Leadership <ul> <li>Act as technical design authority; maintain standards, runbooks, and documentation</li> <li>Lead, mentor, and delegate to a small admin team</li> <li>Serve as final escalation point; on-call for critical incidents</li> </ul> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Your Qualifications Education </p><ul> <li>Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred)</li> <li>Exceptional hands-on experience may be considered in lieu of formal qualifications</li> </ul> Experience <ul> <li>12 15 years in enterprise IT infrastructure with deep Microsoft stack expertise</li> <li>5 7 years in a senior architect or technical lead role owning M365 environments end-to-end</li> <li>Proven hands-on experience with Exchange hybrid, Entra ID/AD, Intune at scale, and Microsoft Defender</li> <li>Practical experience with enterprise AI platforms (Claude, Microsoft Copilot), including workflow design and data modeling</li> </ul> Certifications (Required/Strongly Preferred candidates should hold several) <ul> <li>MS-102 Microsoft 365 Enterprise Administrator Expert</li> <li>SC-300 Identity and Access Administrator Associate</li> <li>SC-200 Security Operations Analyst Associate</li> <li>MD-102 Endpoint Administrator Associate</li> <li>MS-700 Teams Administrator Associate</li> <li>AZ-104 Azure Administrator Associate</li> <li>MS-203 Messaging Administrator Associate (or equivalent)</li> </ul> Other Requirements <ul> <li>Based in Kuwait or willing to relocate; on-site at Kuwait Head Office</li> <li>Eligible to hold Global Administrator / privileged access (enhanced background screening may apply)</li> <li>Fluent professional English; Arabic is an advantage</li> <li>On-call availability for critical incidents</li> </ul> <p> </p> <p> <strong>Your Proficiencies </strong> </p> <ul> <li>Excellent problem-solving skills and attention to detail </li> <li>Effective communication and collaboration skills </li> <li>Ability to work independently and handle multiple tasks </li> <li>Analytical and troubleshooting skills </li> <li>Stakeholder Management</li> <li>Technical Leadership &amp; Collaborative Influence</li> <li>Operational Excellence &amp; Adaptive Delivery</li> <li>Strategic Problem-Solving &amp; Architecture Design</li> <li>Fluent professional English; Arabic is an advantage</li> </ul> <p> </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Software Developer will be responsible for ensuring the operational reliability and technical stability of the Digital Signature ecosystem by reviewing the complete digital signature process, validating code quality, testing end-to-end workflows, and producing technical reports confirming system functionality and deployment readiness. The role requires balancing software engineering responsibilities with operational support, sprint execution, infrastructure coordination, technical troubleshooting, and production readiness activities within a fast-paced enterprise technology environment. Success in this role requires strong foundational programming capability, high learning agility, structured problem-solving skills, attention to detail, and the ability to quickly adapt to AI-enhanced development workflows and modern ERP engineering standards. This role is ideal for an ambitious developer seeking hands-on experience in ERP development, AI-native business systems, enterprise application architecture, and scalable software engineering practices within a fast-growing technology-driven organization.</p><p>This role provides the opportunity to work directly on enterprise ERP solutions that support ONE-FM s transformation into an AI-native company. The successful candidate will contribute to the development of scalable ERPNext applications and intelligent enterprise solutions that are intended not only for internal operations, but also as broader ERP solutions deliverable to external organizations and clients. The role is ideal for individuals who want to grow into enterprise application developers while contributing to the company s long-term vision of becoming an AI-native organization focused on building scalable, intelligent ERP solutions. Employees will work closely with senior engineering teams, gain exposure to real-world enterprise systems, and contribute to AI-driven ERP transformation initiatives that directly impact operational scalability, automation, and future product expansion.</p><p>Objectives:</p><ul><li>To learn about the Company &amp; how to work efficiently, to increase productivity, through improved time management and streamlined workflows.</li><li>Understand Existing ERP Architecture, Sprint Models, and Development Methodologies</li><li>Build, Integrate, and Maintain Secure ERP and Digital Signature Solutions</li><li>To Develop AI-Native, Scalable ERPNext Applications Using Modern Engineering Standards</li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>The Senior Java &amp; SQL Developer is responsible for architecting, optimizing, and supporting</p><p>high-performance enterprise applications, with a strong focus on systems handling heavy concurrent</p><p>usage (e.g., student registration platforms). The role ensures system stability under peak loads, resolves performance bottlenecks, and leads database and application tuning initiatives. The position requires deep expertise in Java backend development, SQL optimization, and real-time production</p><p>troubleshooting.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design and develop scalable, high-performance Java applications.</p></li><li><p>Analyze system behavior under load and perform optimizations.</p></li><li><p>Perform advanced SQL tuning (execution plans, indexing strategies, query refactoring).</p></li><li><p>Identify and resolve performance bottlenecks in application and database layers.</p></li><li><p>Lead troubleshooting of production issues (slow response, timeouts, DB locks).</p></li><li><p>Optimize database structure, queries, and transactions for maximum efficiency.</p></li><li><p>Support and enhance student systems and registration platforms.</p></li><li><p>Work closely with infrastructure teams to tune JVM, connection pools, and servers.</p></li><li><p>Implement caching, load balancing, and performance improvement techniques.</p></li><li><p>Review and improve existing codebase for efficiency and scalability.</p></li><li><p>Maintain clear documentation for systems, fixes, and optimizations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Bachelor’s degree in Computer Science, IT, or related field.</p></li><li><p>5+ years experience in Java backend development.</p></li><li><p>Strong hands-on experience with SQL performance tuning and optimization.</p></li><li><p>Proven experience handling high-concurrency or high-traffic systems.</p></li><li><p>Strong knowledge of Java frameworks.</p></li><li><p>Experience with REST APIs and system integrations.</p></li><li><p>Strong analytical and troubleshooting skills in production environments.</p></li></ul><br><p><strong>Preferred Qualifications</strong></p><ul><li><p>Experience with application servers (e.g., WildFly / Tomcat).</p></li><li><p>Experience with JVM tuning (heap, GC, thread pools).</p></li><li><p>Experience with connection pooling and data-source tuning.</p></li><li><p>Familiarity with Linux server environments.</p></li><li><p>Experience with monitoring and logging tools.</p></li><li><p>Experience with student systems / registration platforms.</p></li></ul><br><p><strong>Key Skills</strong></p><ul><li><p>Advanced Java Development (Backend)</p></li><li><p>SQL Performance Tuning &amp; Optimization</p></li><li><p>High-Concurrency System Design</p></li><li><p>Troubleshooting &amp; Root Cause Analysis</p></li><li><p>API Integration &amp; System Architecture</p></li><li><p>Performance Monitoring &amp; Optimization</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key responsibilities</p><p><br></p><ol><li>User Support</li><li>System Maintenance</li><li>Software &amp; Hardware Setup</li><li>Network Support</li><li>Printer set up and Maintenance</li><li>Documentation</li><li>Security Support</li><li>Training &amp; Assistance </li><li>Vendor Coordination</li><li>. Software Installation</li><li>System Back Ups &amp; Recovery</li><li>. IT Inventory Management</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Experience in IT daily operations both hardware and software, and security support (e.g. software updates, virus/malware protection </p><p>and back-ups).</p><p><br></p><p>Qualifications &amp; Requirements</p><p><br></p><ul><li>Education: Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience</li></ul><p><br></p><p>Experience:</p><p><br></p><ul><li>2 to 3 years of hands on experience in IT support or a similar technical role, preferably in a corporate environment.</li></ul><p><br></p><p>Technical Skills</p><p><br></p><ul><li>Proficient in troubleshooting hardware, operating systems and office software.</li><li>Familiarity with ticketing systems.</li><li>Basic knowledge of system.</li><li>Experience with setting up and troubleshooting all kinds of printers.</li><li>Experience with setting up and troubleshooting networking equipment (routers, switches, Wi-Fi)</li><li>Experience with back up solutions and disaster recovery planning.</li><li>Understanding of cybersecurity principles, firewalls, and anti-virus software.</li></ul><p><br></p><p>Soft Skills</p><p><br></p><ul><li>Excellent problem-solving abilities; and attention to detail.</li><li>Strong communication and interpersonal skills; ability to explain technical issues to non-technical users.</li><li>Ability to prioritize tasks and work effectively under pressure.</li><li>Strong customer service orientation and patience.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><b>Technical Skillsets &amp; Competencies</b></li></ul><p><b>&nbsp;</b></p><p>1. Hardware &amp; Operating Systems</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Routing &amp; Switching: Hands-on command-line expertise with enterprise hardware families (such as Cisco Catalyst/Nexus, Aruba, or Juniper).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Security Appliances: Deep knowledge of modern firewall security policies (Fortinet, Palo Alto, Check Point, or Cisco ASA).&nbsp;</p><p>2. Networking Protocols &amp; Architectures</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Routing: Dynamic routing mechanisms including BGP, OSPF, and EIGRP.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core Infrastructure: TCP/IP stack depth, VLAN tagging, subnetting, DMZ isolation, Access Control Lists (ACLs), and NAT/PAT.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Modern Paradigms: Strong grasp of Software-Defined Networking (SD-WAN), MPLS, and Zero Trust Architecture (ZTA) concepts.&nbsp;</p><p>&nbsp;</p><ul><li><b>Job Requirements &amp; Qualifications</b></li></ul><p><b>Required</b></p><p><b>&nbsp;</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Education: Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or equivalent practical industry experience.&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience: Minimum of 4–6 years of direct, hands-on enterprise-level network administration experience.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-Call Availability: Ability to participate in a scheduled on-call rotation for critical infrastructure emergencies.&nbsp;</p><p>Preferred Certifications (Strong Pluses)</p><p>The ideal candidate should hold at least one professional or associate-level validation, such as:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cisco: CCNA / CCNP Enterprise (Routing &amp; Switching / Security)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fortinet / Palo Alto: NSE 4 or higher / PCNSA / PCNSE</p><p>&nbsp;</p><ul><li><br></li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Soft Skills</b></li></ul><p><b>&nbsp;</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Clear documentation habits (network topology mapping, Visio schematics, incident tracking).&nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The ability to stay methodical and analytical under critical outage pressures.&nbsp;&nbsp;</p></div>