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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role</b> Al Mulla Exchange is seeking an experienced technology leader to head its Information Technology function and drive enterprise-wide digital transformation initiatives. The Head of Department IT will be responsible for defining and executing the organization's technology strategy, strengthening cybersecurity and operational resilience, modernizing technology platforms, and ensuring technology remains a strategic business enabler. The role will lead a multidisciplinary technology team of 60+ professionals across Kuwait, India, Egypt, and other locations. In addition, the incumbent will provide technology leadership and support across multiple subsidiaries and affiliated entities, driving standardization, innovation, and the alignment of technology initiatives with the broader strategic objectives of the Company.</p><p><b>Key Responsibilities</b></p><p><b>Technology Strategy &amp; Leadership</b></p><ul><li>Develop and execute the organization's long-term technology vision and roadmap aligned with corporate strategy.</li><li>Advise executive leadership on technology investments, digital innovation, cybersecurity, and emerging industry trends.</li><li>Build technology capabilities that support future business growth, scalability, operational efficiency, and customer experience.</li><li>Drive continuous innovation through the adoption of AI, Machine Learning, Intelligent Automation, Cloud, APIs, Data Analytics, and emerging technologies.</li></ul><p><b>Digital Transformation</b></p><ul><li>Lead enterprise-wide digital transformation initiatives across customer channels, business operations, compliance, treasury, and support functions.</li><li>Drive modernization of enterprise applications and technology platforms.</li><li>Enhance customer experience across Branch, Mobile, Web, Kiosk, and digital ecosystems.</li><li>Champion agile delivery methodologies and continuous improvement.</li></ul><p><b>Technology Delivery</b></p><ul><li>Oversee the successful execution of strategic IT programs and enterprise projects.</li><li>Ensure timely delivery of high-quality technology solutions while maintaining operational stability.</li><li>Establish robust governance, architecture standards, and software development best practices.</li><li>Lead enterprise application development and system integration initiatives.</li></ul><p><b>IT Operations &amp; Infrastructure</b></p><ul><li>Ensure high availability, scalability, security, and performance of enterprise infrastructure.</li><li>Lead infrastructure modernization, cloud adoption, disaster recovery, business continuity, and capacity planning.</li><li>Oversee IT Service Management (ITSM), helpdesk operations, asset management, and production support.</li></ul><p><b>Information Security &amp; Risk</b></p><ul><li>Ensure compliance with regulatory requirements, cybersecurity standards, and internal governance policies.</li><li>Strengthen information security frameworks and operational resilience.</li><li>Collaborate with risk, compliance, audit, and business stakeholders to maintain secure technology environments.</li></ul><p><b>Enterprise Integrations</b></p><ul><li>Lead API strategy and integration with banks, payment gateways, remittance partners, fintech platforms, AML systems, and third-party providers.</li><li>Ensure secure, scalable, and high-performing integration architecture.</li></ul><p><b>People Leadership</b></p><ul><li>Inspire, mentor, and develop a high-performing technology organization.</li><li>Build future leadership capabilities and succession plans.</li><li>Foster a culture of innovation, accountability, collaboration, and continuous learning.</li><li>Identify talent gaps and lead recruitment of world-class technology professionals.</li></ul><p><b>Vendor &amp; Financial Management</b></p><ul><li>Own the IT budget and technology investment strategy.</li><li>Build strategic partnerships with technology vendors and service providers.</li><li>Drive cost optimization while maintaining service excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate is an accomplished technology executive with a strong record of leading enterprise technology organizations within the banking, financial services, payments, fintech, or remittance industry. You possess a strategic mindset, excellent business acumen, and the ability to translate technology into measurable business value. You thrive in complex, fast-paced environments and have successfully led large-scale digital transformation initiatives while managing geographically distributed teams.</p><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. Master's degree (MBA, MIS, or equivalent) is preferred.</li><li>15+ years of progressive IT leadership experience. Minimum 8 years in senior leadership roles managing enterprise technology functions.</li><li>Demonstrated experience within Banking, Financial Services, FinTech, Payments, or Remittance industries.</li><li>Proven success in leading enterprise-scale digital transformation initiatives.</li><li>Strong expertise in enterprise architecture, software engineering, cloud technologies, cybersecurity, API integration, IT governance, and infrastructure management.</li><li>Experience managing large, multicultural teams across multiple geographies.</li><li>Professional certifications such as PMP, TOGAF, ITIL, CISSP, AWS/Azure, or equivalent will be an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Scope of Job:</b></p><p>The Information Technology Specialist is responsible for maintaining, supporting, and improving the organization's IT infrastructure, systems, and services to ensure reliable and secure operations.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Install, configure, and maintain hardware and software systems. </li><li>Monitor and manage servers, networks, and cloud environments. </li><li>Troubleshoot and resolve technical issues. </li><li>Provide user support and technical assistance. </li><li>Implement and maintain cybersecurity controls. </li><li>Perform system upgrades, patches, and backups. </li><li>Maintain technical documentation and procedures. </li><li>Coordinate with vendors and service providers.</li><li>Ensure compliance with IT policies and standards.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum 5–8 years of hands-on IT experience. </li><li>Experience in system administration, networking, technical support, cybersecurity, or cloud technologies. </li><li>Oil and Gas experience.</li><li>Kuwait based /transferable visa</li></ul></div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>The mission</strong></p> <p>You are the digital heartbeat of Mama — ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems.</p> <p>As our IT Coordinator, you’ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you’ll help establish, maintain, and optimise the systems that keep Mama running.</p> <p>Here’s what you’ll be responsible for:</p> <ul> <li><strong>Technology support champion</strong> – Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</li> <li><strong>Systems guardian</strong> – Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</li> <li><strong>Pre-opening IT support</strong> – Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town’s opening.</li> <li><strong>User experience partner</strong> – Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</li> <li><strong>Cybersecurity advocate</strong> – Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</li> <li><strong>Hardware and asset controller</strong> – Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</li> <li><strong>Vendor and support coordination</strong> – Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</li> <li><strong>Systems and application support</strong> – Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</li> <li><strong>Team player with curiosity</strong> – Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama’s vibrant and fast-paced environment.</li> </ul> <p>At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences — and you’ll help ensure Mama’s teams stay connected, supported, and ready to deliver unforgettable moments.</p> <h4>Qualifications</h4> <ul> <li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li> <li>Previous experience in IT support, help desk, system administration, or a similar role.</li> <li>Experience within a hotel, resort, or hospitality environment is advantageous.</li> <li>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</li> <li>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</li> <li>Experience with hospitality systems and applications is preferred.</li> <li>Proficiency in Microsoft Office applications and IT support tools.</li> <li>Strong technical troubleshooting and problem-solving skills.</li> <li>Excellent communication and customer service abilities.</li> <li>Strong organisational skills with attention to detail.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> <li>Commitment to maintaining data security, confidentiality, and operational reliability.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and foster lasting relationships built on integrity, collaboration, and an unwavering pursuit of excellence.</p><p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling s Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>CULTURE:</strong> Precision Drilling fosters a strong safety culture through our Human Organizational Performance (HOP) approach, focusing on learning, communication, and supporting our people. We invest in career growth through continuous training and development, encourage balance with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people first.</p><p><strong>DAY IN THE LIFE:</strong></p><ul><li>Serve as the primary IT contact for Middle East operations, ensuring timely resolution of incidents, service requests, and escalations</li><li>Manage regional IT infrastructure, networks, end-user technology, field systems, and connectivity to support reliable business operations</li><li>Implement and maintain cybersecurity standards, access controls, software licensing compliance, and IT governance requirements</li><li>Lead relationships with vendors, telecommunications providers, and service partners while overseeing IT assets, procurement, and lifecycle management</li><li>Partner with business leaders and global IT teams to deliver technology projects, infrastructure upgrades, budgeting initiatives, and continuous service improvements</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Code: PegaY2018-S01 IT Software Sales (IT Sales &amp; Services) OVERVIEW: Pegasus is the leading provider of technology solutions. We empower and help grow our clients business by providing customized and innovative solutions ranging from enterprise infrastructure to retail store-level technology. Pegasus has an extensive team of dedicated professionals to provide support and meet all our client s requirements. Pegasus has a strong presence in the retail industry. We offer a full range of professional services to retailers. Pegasus is a systems integrator of data collection equipment and solutions. Pegasus systems integration specialists and factory-trained technicians are experts in wireless radio frequency network and ERP integration solutions, enterprise labelling, barcode printers, scanners, mobile computing, terminal and software technologies.</p><p>MAJOR RESPONSIBILITIES:</p><ul><li>Responsible for Business development for ERP software business activities</li><li>Actively participate in the advertising, distribution and marketing of the goods &amp; services of the company</li><li>Representing the company at different places such as conferences, meetings, seminars etc</li><li>Create leads &amp; identifying new potential clients/ opportunities for the company</li><li>Fully understand the IT Products, services &amp; solutions</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>ESSENTIALS / REQUIREMENTS:</p><ul><li>Graduate/ Post Graduate in Engineering/ IT/ Business/ Marketing</li><li>Minimum 3 years of marketing experience, or sales experience with strong marketing orientation</li><li>Experience in IT Hardware/ Software Solutions sales with strong Functional/Technical Knowledge</li><li>Excellent verbal and written communication skills (English &amp; Arabic)</li><li>Tactful negotiations skills</li><li>Strong organizational skills</li><li>Effective presentation, implementation and follow-up skills</li><li>Must be very flexible and adaptable to changes</li><li>Must have Kuwait Driving License</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>IT Support Specialist (Female)</p><p>Job Summary</p><p><b>On Point Technology</b> is looking for a dedicated <b>Female IT Support Specialist</b> to join our team in Kuwait. The successful candidate will be responsible for providing technical support to employees and clients, troubleshooting hardware and software issues, maintaining IT systems, and ensuring smooth day-to-day operations.</p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain computers, laptops, printers, and other IT equipment.</li><li>Troubleshoot and resolve Windows OS, Microsoft Office, and application issues.</li><li>Monitor and maintain local network infrastructure and internet connectivity.</li><li>Set up user accounts, email accounts, and access permissions.</li><li>Perform routine system updates, backups, and preventive maintenance.</li><li>Document technical issues and maintain support records.</li><li>Coordinate with the development and technical teams when necessary.</li><li>Provide remote and on-site technical support when required.</li><li>Ensure IT assets are properly maintained and inventoried.</li></ul><p>Requirements</p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Minimum <b>2 years of experience</b> in IT Support or a similar role.</li><li>Strong knowledge of Windows operating systems and Microsoft Office.</li><li>Basic understanding of networking (LAN/WAN, Routers, Switches, Printers).</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Good command of Arabic and English.</li></ul><p>Candidate Criteria</p><ul><li><b>Gender:</b> Female.</li><li><b>Age:</b> 25–35 years.</li><li><b>Nationality:</b> Arab.</li><li><b>Location:</b> Currently residing in Kuwait with a valid transferable residency.</li><li>A valid Kuwait driving license is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Skills</p><ul><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of Windows operating systems and Microsoft Office 365.</li><li>Basic understanding of networking concepts (TCP/IP, LAN/WAN, Wi-Fi, Routers, Switches).</li><li>Experience with hardware installation, maintenance, and troubleshooting.</li><li>Familiarity with printers, scanners, and other office IT equipment.</li><li>Knowledge of user account management (Active Directory and Microsoft 365 is a plus).</li><li>Basic understanding of cybersecurity best practices and endpoint protection.</li><li>Ability to install, configure, and maintain software and operating systems.</li><li>Excellent communication and customer service skills.</li><li>Strong organizational and time management skills.</li><li>Ability to prioritize multiple support requests and work under pressure.</li><li>Ability to work independently and collaboratively within a team.</li><li>Good documentation and reporting skills.</li><li>Fluency in Arabic and a good command of English.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>THE MISSION You are the digital heartbeat of Mama ensuring our technology runs smoothly, our teams stay connected, and our guests enjoy a seamless experience powered by reliable systems. As our IT Coordinator , you ll play a key role in supporting the technology operations of Mama Shelter Cape Town during its pre-opening journey and beyond. Working closely with the IT team, hotel departments, and Ennismore support functions, you ll help establish, maintain, and optimise the systems that keep Mama running. Here s what you ll be responsible for:</p><p><strong>Technology Support Champion</strong> Provide day-to-day IT support to hotel colleagues, troubleshooting hardware, software, network, and system-related issues to ensure smooth operations.</p><p><strong>Systems Guardian</strong> Support the setup, maintenance, and effective use of hotel technology systems, ensuring reliability and alignment with Mama and Ennismore standards.</p><p><strong>Pre-Opening IT Support</strong> Assist with IT setup, system installations, user access, hardware deployment, and technology readiness ahead of Mama Shelter Cape Town s opening.</p><p><strong>User Experience Partner</strong> Support colleagues across all departments by providing timely solutions, guidance, and training on IT systems and tools.</p><p><strong>Cybersecurity Advocate</strong> Follow and promote IT security standards, data protection practices, access controls, and company policies to safeguard hotel information.</p><p><strong>Hardware &amp; Asset Controller</strong> Maintain accurate records of IT equipment, support inventory management, and ensure all technology assets are properly maintained.</p><p><strong>Vendor &amp; Support Coordination</strong> Coordinate with external IT providers and vendors to resolve issues and ensure effective delivery of technology services.</p><p><strong>Systems &amp; Application Support</strong> Support key hospitality systems including PMS, POS, network platforms, and business applications to ensure operational continuity.</p><p><strong>Team Player with Curiosity</strong> Bring a proactive mindset, problem-solving approach, and passion for technology to support Mama s vibrant and fast-paced environment. At Mama Shelter Cape Town, technology is at the heart of creating effortless experiences and you ll help ensure Mama s teams stay connected, supported, and ready to deliver unforgettable moments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</p><p>Previous experience in IT Support, Help Desk, System Administration, or a similar role.</p><p>Experience within a hotel, resort, or hospitality environment is advantageous.</p><p>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</p><p>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</p><p>Experience with hospitality systems and applications is preferred.</p><p>Proficiency in Microsoft Office applications and IT support tools.</p><p>Strong technical troubleshooting and problem-solving skills.</p><p>Excellent communication and customer service abilities.</p><p>Strong organisational skills with attention to detail.</p><p>Ability to manage multiple priorities in a fast-paced environment.</p><p>Commitment to maintaining data security, confidentiality, and operational reliability.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Position: Chief Information Officer (CIO)</span></p><br> <p><span><span>Classification:</span> Senior Leadership </span><br><span><span>Reports To:</span> President </span><br><span>About The American International University</span></p><br> <p><span>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, Business Administration, Arts and Sciences, and Education, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.</span></p><br> <p><span>AIU is in active execution of its RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, and community engagement. Technology is not peripheral to this strategy; it is foundational to it. The CIO is a key member of the Senior Leadership Team, responsible for ensuring that AIU's digital infrastructure, enterprise platforms, and data ecosystem are built for the institutional ambitions of 2030, not the operational needs of 2019.</span></p><br> <p><span>For more information, visit: www.aiu.edu.kw</span><br></p><br> <p><span>Department Profile</span></p><br> <p><span>The CIO oversees two integrated functions that together constitute AIU's technology enterprise: the established Information Technology division, led by the Executive Director of IT, and the newly created Digital Transformation Office, which sits directly under the CIO's strategic leadership. Together, these functions manage all enterprise platforms, cybersecurity and data governance, academic technology, digital student services, and the AI-enabled tools that support administrative decision-making.</span></p><br> <p><span>Scope of Work</span></p><br> <p><span>The Chief Information Officer serves as AIU's most senior technology executive and a strategic thought partner to the President. The role bridges two realities: managing a live and growing enterprise technology environment reliably and efficiently today, while building the digital infrastructure that will sustain a WASC-accredited, research-active, rankings-visible university by 2030. The CIO is accountable for both.</span></p><br> <p><span>The scope of work spans five interconnected domains:</span></p><br> <ol> <li><span>IT Strategy &amp; Governance: Define and execute the multi-year IT strategic plan aligned with the RISE Strategy. Own IT governance, policy, and investment decisions across the entire technology portfolio.</span></li> <li><span>Campus Digital Transformation: Lead the systematic replacement of manual, SharePoint, and Excel-based processes with integrated, automated, data-driven systems across administration, academics, research, and student services.</span></li> <li><span>Enterprise Platform Management: Oversee the optimization, integration, and lifecycle management of all enterprise platforms: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau and lead evaluation of next-generation systems.</span></li> <li><span>AI &amp; Data Intelligence: Champion the institutional adoption of AI tools and data analytics to enhance administration efficiency, student success, research support, and decision-making at every level of the University.</span></li> <li><span>Cybersecurity &amp; Data Governance: Ensure AIU's data is secure, accurate, accessible, and compliant providing the data infrastructure that WASC accreditation, institutional research, and Board reporting require.</span></li> </ol> <p><span>Key Responsibilities</span></p><br> <p><span>1. IT Strategy, Governance and Presidential Advisory</span></p><br> <ul> <li><span>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</span></li> <li><span>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026–2030 KPIs and the WSCUC accreditation evidence requirements</span></li> <li><span>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</span></li> <li><span>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</span></li> <li><span>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</span></li> <li><span>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</span></li> </ul> <p><span>2. Campus Digital Transformation</span></p><br> <ul> <li><span>Conduct a comprehensive Digital Readiness Audit in the first 90 days mapping every major administrative and academic workflow against its current technology support level. identifying all critical processes still running on low level manual folders, email chains, or papers.</span></li> <li><span>Develop and execute a phased Digital Transformation Roadmap that systematically replaces manual and disconnected processes with integrated, automated, role-appropriate digital workflows prioritized by institutional impact and WSCUC accreditation urgency</span></li> <li><span>Lead the digitalization of Student Journey processes from application and admission through advising, registration, assessment, career services, and alumni engagement ensuring every student interaction is trackable, data-rich, and continuously improvable</span></li> <li><span>Drive the digitalization of Faculty and Research workflows including research output tracking, grant management, assessment data collection, course file management, and faculty performance documentation</span></li> <li><span>Ensure all digital transformation initiatives are adopted effectively change management, training, and user support are as important as the technology itself; a system that faculty and staff do not use has delivered zero value</span></li> <li><span>Coordinate with the Director of Global Excellence and Benchmarking to ensure that institutional data required for QS, THE, and Webometrics submissions is generated automatically by integrated systems rather than assembled manually each year</span></li> </ul> <p><span>3. Enterprise Platform Optimization and Integration</span></p><br> <ul> <li><span>Maximize the institutional value of AIU's existing enterprise platform investments: Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle Finance, and Tableau.</span></li> <li><span>Design and implement a unified integration architecture so that data flows seamlessly and automatically between systems eliminating manual data re-entry, reducing data errors, and creating the single source of truth the institutional research function requires</span></li> <li><span>Evaluate, recommend, and lead the procurement of any new enterprise platforms required by the RISE Strategy including student success platforms, research management systems, data warehouse solutions, and AI tooling</span></li> <li><span>Ensure that all platform implementations are executed to full functional scope with proper data governance, user training, and long-term support plans partial implementations that leave core functionality unused are not acceptable outcomes</span></li> <li><span>Lead the migration of institutional data from SharePoint folders and Excel workbooks into appropriate managed systems with documented data governance, access controls, version management, and audit trails</span></li> </ul> <p><span>4. Artificial Intelligence and Data Intelligence</span></p><br> <ul> <li><span>Develop and implement AIU's Artificial Intelligence Strategy a practical, phased plan for deploying AI tools across administration, academic operations, student services, and research support that delivers measurable efficiency gains and quality improvements</span></li> <li><span>Lead the deployment of AI-enhanced analytics and reporting so that the President, VPAA, Deans, and Department Chairs have real-time, dashboard-based visibility into the institutional metrics that matter enrollment trends, retention signals, research output, financial position without waiting for manual report compilation</span></li> <li><span>Implement AI-powered student success tools early alert systems, predictive retention models, personalized advising recommendations that enable the institution to intervene proactively with at-risk students rather than reactively after they withdraw</span></li> <li><span>Develop and enforce an institutional AI Acceptable Use Policy covering responsible use of generative AI in instruction, assessment, research, and administration balancing innovation with academic integrity and data privacy</span></li> <li><span>Stay at the forefront of AI developments in higher education and advise the President and academic leadership on which emerging tools are ready for institutional adoption, which require further evaluation, and which present risks that outweigh their benefits</span></li> <li><span>Build internal AI capability ensuring that faculty, administrators, and student-facing staff are trained to use AI tools appropriately and that AIU does not become dependent on vendors for capability that should be developed in-house</span></li> </ul> <p><span>5. Cybersecurity, Data Governance and WASC Compliance</span></p><br> <ol> <li><span>Establish and maintain a risk-based information security program aligned with ISO/IEC 27001 and NIST frameworks appropriate to AIU's scale, risk profile, and budget protecting student, faculty, staff, and institutional data</span></li> <li><span>Develop and enforce data governance standards across all institutional systems defining data ownership, data quality standards, access controls, retention schedules, and the single-source-of-truth principles that eliminate contradictory data across departments</span></li> <li><span>Ensure that the data infrastructure required for WSCUC accreditation is reliable, reproducible, and audit-ready no accreditation submission may be built on data that cannot be independently verified from a managed system</span></li> <li><span>Implement and maintain business continuity and disaster recovery plans for all mission-critical systems ensuring AIU can maintain academic and administrative operations through system failures, cybersecurity incidents, or other disruptions</span></li> <li><span>Ensure compliance with Kuwait data protection requirements and any applicable international standards including student record privacy, financial data security, and research data management</span></li> <li><span>Oversee AIU's cybersecurity incident response capability ensuring that the institution can detect, contain, and recover from security incidents rapidly and with minimal impact to operations</span></li> </ol> <p><span>6. Leadership, Team Development and Vendor Management</span></p><br> <ul> <li><span>Provide strategic leadership and executive oversight to the Executive Director of Information Technology and the Digital Transformation Office setting clear direction, performance expectations, and development pathways for the technology team</span></li> <li><span>Build and maintain a high-performing technology organization recruiting, developing, and retaining talented technology professionals in a competitive Kuwait market, and creating a culture of service excellence, continuous improvement, and innovation</span></li> <li><span>Manage all technology vendor relationships at the executive level ensuring that strategic partners are held to their contractual commitments, that technology contracts are reviewed and optimized regularly, and that AIU's vendor ecosystem remains coherent and manageable</span></li> <li><span>Represent AIU in relevant higher education technology networks, conferences, and professional forums maintaining awareness of best practice and building relationships that can benefit the institution</span></li> </ul> <p><span>Reporting Departments (If Applicable)</span></p><br> <ul> <li><span>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</span></li> <li><span>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</span></li> <li><span>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</span></li> </ul> <p><span>Minimum Qualifications: </span></p><br> <p><span>Education</span></p><br> <ul> <li><span>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</span></li> <li><span>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</span></li> </ul> <p><span>Experience</span></p><br> <ul> <li><span>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</span></li> <li><span>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</span></li> <li><span>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</span></li> <li><span>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</span></li> <li><span>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</span></li> <li><span>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</span></li> </ul> <p><span>Technical Knowledge</span></p><br> <ul> <li><span>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</span></li> <li><span>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</span></li> <li><span>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</span></li> <li><span>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</span></li> <li><span>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</span></li> <li><span>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</span></li> </ul> <p><span>Leadership and Interpersonal Competencies</span></p><br> <ul> <li><span>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</span></li> <li><span>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</span></li> <li><span>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</span></li> <li><span>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</span></li> </ul> <p><span>Preferred Qualifications</span></p><br> <ul> <li><span>Prior CIO or Deputy CIO experience at a GCC university, with working knowledge of Kuwait's higher education regulatory environment and PUC data requirements</span></li> <li><span>Experience with Ellucian Banner Cloud migration, AIU's Banner environment </span></li></ul> </div>

<p>The Manager, IT Services, provides strategic and operational leadership for IT services across Precision Drilling's Middle East operations, ensuring reliable technology infrastructure, cybersecurity, vendor management, and project delivery. This role partners closely with regional business leaders, vendors, and global IT teams to deliver technology solutions that support business performance and operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Information Technology, Computer Science, or related field (or equivalent experience)</li><li>3+ years of experience in IT infrastructure, operations, or technical support, including experience leading teams, vendors, projects, or cross-functional initiatives</li><li>Strong knowledge of Microsoft 365, networking, endpoint management, cybersecurity, identity and access management, and IT service management</li><li>Experience managing third-party vendors and telecommunications providers; exposure to SAP, ServiceNow, ITIL, or relevant technical certifications is an asset</li><li>Strong leadership, communication, problem-solving, and customer service skills with the ability to manage competing priorities and build relationships across technical and business teams</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong> Infrastructure &amp; Cloud Computing </strong></p> <ul> <li>Highly skilled in designing and managing Data Centers and cloud hosting services (AWS, Azure, Oracle Cloud).</li> <li>Management of virtual servers and virtualization technologies (VMware / Hyper-V).</li> <li>Developing and implementing Backup &amp; Disaster Recovery plans.</li> </ul> <p><strong> Networking &amp; Information Security </strong></p> <ul> <li>Designing and engineering complex networks, and managing Firewalls and VPNs.</li> <li>Strong experience (ideally with certified credentials) in Cisco, Fortinet, and Palo Alto systems.</li> <li>Leading the Cyber Security framework by establishing security policies, conducting risk assessments, and executing immediate responses to any technical breaches.</li> <li>Ensuring security compliance with the company s regulatory and legal requirements.</li> </ul> <p><strong> Applications &amp; Technical Integration </strong></p> <ul> <li>Managing and implementing Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems, with a preference for cloud-based platforms (Microsoft Dynamics, Oracle, Odoo).</li> <li>Professional expertise in integration mechanisms between various systems (both Cloud and On-premise) to ensure seamless data flow.</li> </ul> <p><strong> IT Operations &amp; Technical Support </strong></p> <ul> <li>Full management of the IT Support Structure.</li> <li>Oversight of Service Level Agreements (SLAs) and Helpdesk management to guarantee business continuity.</li> </ul> <p><strong>Strategic Priorities:</strong> Recognizing the critical importance of Data Security, Low Latency system responsiveness, and Business Continuity processes within an uninterrupted financial environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Years of Experience:</strong> A minimum of 10 to 15 years of professional experience in the Information Technology field.</p> <p><strong>Leadership Experience:</strong> At least 5 years spent in a leadership role (e.g., Department Manager, Division Head, or IT Director).</p> <p><strong>Sector:</strong> Deep, prior experience working within financial institutions, investment companies, or banks.</p> <p><strong>Specialized Knowledge:</strong></p> <ul> <li>Extensive hands-on experience with Online Trading Platforms.</li> <li>Thorough familiarity with Portfolio Management Systems.</li> <li>Comprehensive knowledge of laws and regulations issued by regulatory authorities (such as CMA), as well as compliance systems, Anti-Money Laundering (AML), and Know Your Customer (KYC) policies.</li> </ul> <p><strong>Academic Degree:</strong> Bachelor s degree in computer science, Computer Engineering, or Management Information Systems (MIS).</p> <p><strong>Additional Qualifications (Competitive Advantage):</strong></p> <ul> <li>Master s degree in IT Management or a Master of Business Administration (MBA).</li> </ul> <p><strong>Required Professional Certifications:</strong></p> <ul> <li><em>Information Security:</em> CISSP</li> <li><em>Service Management:</em> ITIL</li> <li><em>Project Management:</em> PMP and/or PgMP</li> <li><em>Technical Certifications:</em> Cisco, Microsoft, AWS</li> </ul> <p><strong>Leadership &amp; Managerial Skills:</strong></p> <ul> <li><strong>Strategic Thinking:</strong> Ability to develop the IT sector in a way that serves the company s investment and administrative vision.</li> <li><strong>Budget Management:</strong> High efficiency in managing the department s financial budget, balancing Capital Expenditures (CAPEX) and Operating Expenditures (OPEX).</li> <li><strong>Vendor Management:</strong> Professional handling of global service providers (such as Bloomberg, Refinitiv, Oracle, Microsoft, AVAYA, etc.).</li> <li><strong>Team Leadership:</strong> Ability to manage a multi-disciplinary team (networks, security, technical support, developers) with a unified team spirit.</li> <li><strong>Large-Scale Project Management:</strong> Leading complex digital transformation projects from initial planning through to execution.</li> </ul> <p><strong>Key Personal Attributes:</strong></p> <ul> <li>An innovative personality who constantly strives to implement the latest technologies to serve corporate objectives.</li> <li>High analytical capability with a strong focus on resolving complex, department-related technical issues.</li> <li>Resilience and high capability to work under pressure, particularly during technical emergencies.</li> <li>Quick wit and decisiveness in making well-calculated decisions.</li> <li>Exceptional communication skills to bridge the gap between technical departments and non-technical business units across the company.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ol> </ol> <p>Key Responsibilities</p> <p>1. IT Strategy, Governance and Presidential Advisory</p> <ul> <li>Serve as the President's primary technology advisor translating institutional strategic objectives into technology investment decisions, capability roadmaps, and implementation sequencing</li> <li>Develop, own, and execute AIU's multi-year Technology Strategic Plan, updated annually and aligned with the RISE Strategy 2026 2030 KPIs and the WSCUC accreditation evidence requirements</li> <li>Establish and chair the AIU Technology Governance Committee a cross-functional body including the VPAA, VP Administration &amp; Finance, VP Enrollment, and Faculty Council representative to set institutional technology priorities and resolve competing demands on IT resources</li> <li>Present quarterly technology performance reports to the President and an annual technology state-of-institution report to the Board of Trustees in plain language, not technical language</li> <li>Manage the IT budget with full accountability for return on investment: technology spend must be justified by measurable institutional outcomes, not by technical preference</li> <li>Lead all major technology vendor selection, contract negotiation, and relationship management ensuring AIU obtains best-value agreements and maintains leverage with strategic technology partners</li> </ul> <p><br></p> <p>Reporting Departments (If Applicable)</p> <ul> <li>Executive Director of Information Technology: day-to-day IT operations, helpdesk, infrastructure, and enterprise platform administration</li> <li>Digital Transformation Office Director: program management for all transformation initiatives, process automation, and workflow digitalization</li> <li>Cybersecurity &amp; Data Governance Lead: information security, data governance standards, and compliance</li> </ul> <p> <br> </p> <p>Minimum Qualifications: </p> <p>Education</p> <ul> <li>Doctorate (PhD) in Computer Science, Information Technology, Computer Engineering, or a closely related field strongly preferred</li> <li>Master's degree in a relevant discipline required as a minimum; candidates with a master's and exceptional, directly relevant GCC higher education CIO experience will be considered</li> </ul> <p> <br> </p> <p>Experience</p> <ul> <li>Minimum ten (10) years of progressive technology leadership experience, with at least five (5) years at CIO, Deputy CIO, or equivalent executive level in a higher education institution</li> <li>Demonstrated experience leading campus digital transformation, specifically the transition of institutional processes from manual, Excel, and SharePoint-based workflows to integrated, automated enterprise systems</li> <li>Proven track record in selecting, implementing, and optimizing enterprise university platforms, particularly Banner (SIS), Canvas (LMS), Salesforce (CRM), Oracle or equivalent ERP, and business intelligence tools</li> <li>Experience building and executing AI strategies in an institutional or enterprise context, not theoretical familiarity with AI, but demonstrated deployment of AI tools that delivered measurable operational improvements</li> <li>Experience working in GCC higher education is a significant advantage, candidates with UAE, Kuwait, Saudi Arabia, or comparable Gulf university CIO experience are strongly preferred</li> <li>Experience managing technology in a context of accreditation preparation, WASC, AACSB, ABET, or comparable quality assurance framework, is a substantial advantage</li> </ul> <p> <br> </p> <p>Technical Knowledge</p> <ul> <li>Deep proficiency with higher education enterprise platforms: Ellucian Banner or equivalent SIS, Canvas or comparable LMS, Salesforce or equivalent CRM, Oracle Fusion/EBS or equivalent ERP, Tableau or equivalent BI</li> <li>Cloud architecture and management expertise: Azure, AWS, or GCP, including IaaS, PaaS, SaaS governance, cloud migration strategy, and hybrid infrastructure management</li> <li>AI and machine learning application: practical experience deploying AI tools in an institutional setting, student success analytics, process automation, natural language processing, or predictive modelling</li> <li>Cybersecurity governance: demonstrated knowledge of ISO/IEC 27001, NIST frameworks, and risk-based security program management, including incident response and business continuity planning</li> <li>Data governance and integration: experience designing data governance frameworks, master data management standards, and system integration architectures that eliminate data silos</li> <li>DevOps and automation: familiarity with modern DevOps practices, RPA tools, and workflow automation platforms that reduce manual administrative workload</li> </ul> <p> <br> </p> <p>Leadership and Interpersonal Competencies</p> <ul> <li>The ability to translate complex technology concepts into clear business and strategic language for Board members, the President, Deans, and faculty, technology leadership at the C-suite level is fundamentally a communication role</li> <li>Demonstrated change management capability, the ability to lead people through technology-driven organizational change with empathy, clarity, and persistence</li> <li>Service-oriented leadership: AIU's IT function exists to serve students, faculty, and staff, the CIO must model and build a culture where the technology team measures its success by the outcomes it enables, not the systems it manages</li> <li>Executive-level stakeholder engagement: the CIO sits on the Senior Leadership Team and must be an effective, credible peer contributor to institutional strategy discussions that extend beyond technology</li> </ul> <p><br></p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Software Developer to help integrate our new core systems with various business areas, including Enterprise Services, Retail, Corporate, and BCAP.<br> You will work with Java and related technologies in an Agile environment.<br> Key Responsibilities: Develop and maintain integrations for new core systems.<br> Build REST APIs and microservices using Java and Spring Boot.<br> Work in Agile teams to deliver high-quality software.<br> Use pair programming, continuous integration, and test-driven development practices.<br> Write and run unit and performance tests.<br> Document your code and designs.<br> Troubleshoot and fix integration and performance issues.<br> 4+ years in software development, preferably in Agile teams.<br> Strong knowledge of Java and object-oriented programming.<br> Experience with unit testing frameworks.<br> Familiar with REST APIs and Spring Boot.<br> Experience with .<br>NET (for BCAP) and WebLogic Server is a plus.<br> Technology Stack: Languages: Java, .<br>NET (for BCAP) Frameworks: Spring Boot Servers: WebLogic Server Testing: Unit testing, performance testing Other: REST APIs, Microservices</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Software Developer will be responsible for ensuring the operational reliability and technical stability of the Digital Signature ecosystem by reviewing the complete digital signature process, validating code quality, testing end-to-end workflows, and producing technical reports confirming system functionality and deployment readiness. The role requires balancing software engineering responsibilities with operational support, sprint execution, infrastructure coordination, technical troubleshooting, and production readiness activities within a fast-paced enterprise technology environment. Success in this role requires strong foundational programming capability, high learning agility, structured problem-solving skills, attention to detail, and the ability to quickly adapt to AI-enhanced development workflows and modern ERP engineering standards. This role is ideal for an ambitious developer seeking hands-on experience in ERP development, AI-native business systems, enterprise application architecture, and scalable software engineering practices within a fast-growing technology-driven organization.</p><p>This role provides the opportunity to work directly on enterprise ERP solutions that support ONE-FM s transformation into an AI-native company. The successful candidate will contribute to the development of scalable ERPNext applications and intelligent enterprise solutions that are intended not only for internal operations, but also as broader ERP solutions deliverable to external organizations and clients. The role is ideal for individuals who want to grow into enterprise application developers while contributing to the company s long-term vision of becoming an AI-native organization focused on building scalable, intelligent ERP solutions. Employees will work closely with senior engineering teams, gain exposure to real-world enterprise systems, and contribute to AI-driven ERP transformation initiatives that directly impact operational scalability, automation, and future product expansion.</p><p>Objectives:</p><ul><li>To learn about the Company &amp; how to work efficiently, to increase productivity, through improved time management and streamlined workflows.</li><li>Understand Existing ERP Architecture, Sprint Models, and Development Methodologies</li><li>Build, Integrate, and Maintain Secure ERP and Digital Signature Solutions</li><li>To Develop AI-Native, Scalable ERPNext Applications Using Modern Engineering Standards</li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering)</p><p>Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats.</p><p><strong>Research:</strong> Must have a strong record of publications in reputable international journals</p><p><strong>Teaching:</strong> Must have distinguished teaching experience at the undergraduate level.</p><p>Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Software Developer to help integrate our new core systems with various business areas, including Enterprise Services, Retail, Corporate, and BCAP. You will work with Java and related technologies in an Agile environment.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul> <li>Develop and maintain integrations for new core systems.</li> <li>Build REST APIs and microservices using Java and Spring Boot.</li> <li>Work in Agile teams to deliver high-quality software.</li> <li>Use pair programming, continuous integration, and test-driven development practices.</li> <li>Write and run unit and performance tests.</li> <li>Document your code and designs.</li> <li>Troubleshoot and fix integration and performance issues.</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>IT Support Officer</p><p><b>Location:</b> Dajeej, Kuwait</p><p><br></p><p>Job Summary</p><p>We are seeking a dedicated and proactive IT Support Officer to join our team. The successful candidate will be responsible for supporting the organization's daily IT operations, including CCTV systems, network infrastructure, computers, printers, and user support. The ideal candidate should be technically skilled, eager to learn, and capable of handling multiple IT tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor, operate, and troubleshoot CCTV surveillance systems.</li><li>Install, configure, and maintain IP and analog CCTV cameras.</li><li>Perform network cable installation, termination, and testing.</li><li>Configure and troubleshoot routers, switches, wireless access points, and network devices.</li><li>Install, configure, and maintain Windows operating systems.</li><li>Install, upgrade, and troubleshoot computer hardware and software.</li><li>Install, configure, and maintain printers, scanners, and other office equipment.</li><li>Create and manage user accounts, email accounts, and shared folders.</li><li>Configure network printers and file sharing.</li><li>Perform routine preventive maintenance on IT equipment.</li><li>Respond to user support requests and resolve technical issues promptly.</li><li>Maintain inventory records of IT equipment and accessories.</li><li>Coordinate with third-party vendors for IT-related services when required.</li><li>Assist in IT documentation, backups, and system maintenance.</li><li>Ensure all IT equipment is functioning efficiently and report any major issues to the IT Manager.</li><li>Support the installation of new IT equipment and office setups.</li></ul><p><br></p><p>Requirements</p><p><br></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>1-3 years of experience in IT support or a similar role.</li><li>Good knowledge of Windows 10/11 installation, configuration, and troubleshooting.</li><li>Basic understanding of TCP/IP, LAN/WAN, DNS, DHCP, VPN, and network troubleshooting.</li><li>Experience with IP CCTV systems and DVR/NVR configuration.</li><li>Knowledge of structured cabling and network rack organization.</li><li>Experience installing and troubleshooting printers and multifunction devices.</li><li>Familiarity with Microsoft Office 365 and Outlook.</li><li>Basic knowledge of Active Directory and user account management.</li><li>Experience with antivirus software, system updates, and endpoint security.</li><li>Ability to diagnose hardware faults and replace computer components.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work flexible hours when required.</li><li>Valid Kuwait driving license will be an added advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Strong troubleshooting and analytical thinking skills.</p><p>Hands-on experience with CCTV, networking, and end-user support.</p><p>Good understanding of IT hardware, peripherals, and office equipment.</p><p>Ability to prioritize tasks and manage multiple support requests efficiently.</p><p>Strong attention to detail and commitment to maintaining accurate records.</p><p>Good customer service skills with a professional and helpful attitude.</p><p>Ability to communicate technical issues clearly to non-technical users.</p><p>Basic knowledge of server support and backup procedures.</p><p>Familiarity with Microsoft Windows Server environments is an advantage.</p><p>Experience with remote support tools and ticketing systems is a plus.</p><p>Ability to work under pressure and respond quickly to urgent issues.</p><p>Willingness to learn new technologies and adapt to changing IT needs.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Hi, Hope you is doing well. We have an urgent requirement for an Oracle APEX Developer position based in Kuwait ( Arabic Speaking Mandatory)</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Application Development:</strong> Analyse, design, develop, troubleshoot, and debug Oracle APEX applications, tools, data model and database programs.</li><li><strong>Full Stack Ownership:</strong> Collaborate with the team to build and maintain end-to-end web applications.</li><li><strong>Performance Optimization:</strong> Tune SQL queries, identify bottlenecks, and provide recommendations to improve efficiency.</li><li><strong>Root Cause Analysis:</strong> Investigate failures, resolve performance issues, and ensure system reliability.</li><li><strong>Feature Development:</strong> Partner with engineering and product teams to define specifications and deliver new features.</li><li><strong>Web Services:</strong> Design and implement RESTful services and integrations.</li><li><strong>Best Practices:</strong> Guide the team on constraints, standards, and best practices in web platform environments.</li><li><strong>Code Quality:</strong> Maintain clean, organized, and automated codebases.</li><li><strong>Bug Fixing:</strong> Proactively identify and resolve defects and performance issues.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Experience:</strong> 12+ years in Oracle APEX application development.</li><li><strong>Database Expertise:</strong> Strong command of SQL and PL/SQL, with extensive experience in Packages, Procedures, Functions, Triggers, Views, and Exception handling.</li><li><strong>Web Technologies:</strong> Proficiency in JavaScript, HTML, CSS, Ajax, and jQuery.</li><li><strong>Integration Skills:</strong> Knowledge of JSON/REST web services, Multilingual and JavaScript templates is a plus.</li><li><strong>Performance Tuning:</strong> Hands-on experience in query optimization and tuning activities.</li><li><strong>Collaboration:</strong> Strong teamwork and communication skills, with extensive interaction with end-users for requirements and support.</li><li><strong>Analytical Skills:</strong> Ability to analyze complex problems and deliver innovative solutions.</li><li><strong>Self-Starter:</strong> Motivated to thrive in a rapid application development environment, handling multiple tasks simultaneously.</li><li><strong>Oracle Database:</strong> Minimum version 19c ; preferred version 23ai for advanced features and long-term support.</li><li><strong>Oracle APEX:</strong> Minimum version 24.2 ; preferred version 26.1 for enhanced functionality and modern UI capabilities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Experience:</strong> 12+ years in Oracle APEX application development.</li><li><strong>Database Expertise:</strong> Strong command of SQL and PL/SQL, with extensive experience in Packages, Procedures, Functions, Triggers, Views, and Exception handling.</li><li><strong>Web Technologies:</strong> Proficiency in JavaScript, HTML, CSS, Ajax, and jQuery.</li><li><strong>Integration Skills:</strong> Knowledge of JSON/REST web services, Multilingual and JavaScript templates is a plus.</li><li><strong>Performance Tuning:</strong> Hands-on experience in query optimization and tuning activities.</li><li><strong>Collaboration:</strong> Strong teamwork and communication skills, with extensive interaction with end-users for requirements and support.</li><li><strong>Analytical Skills:</strong> Ability to analyze complex problems and deliver innovative solutions.</li><li><strong>Self-Starter:</strong> Motivated to thrive in a rapid application development environment, handling multiple tasks simultaneously.</li><li><strong>Oracle Database:</strong> Minimum version 19c ; preferred version 23ai for advanced features and long-term support.</li><li><strong>Oracle APEX:</strong> Minimum version 24.2 ; preferred version 26.1 for enhanced functionality and modern UI capabilities.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Tech Lead, One Cloud (Kuwait)</span></p><br> <p><span>Hiring brief for HR / Talent</span></p><br> <p><span>Reports to: Group CTO&nbsp; |&nbsp; Location: Kuwait (on-site)&nbsp; |&nbsp; Level: Senior / Lead</span></p><br> <p><span>The role in one line</span></p><br> <p><span>We are hiring a deeply hands-on Tech Lead in Kuwait to act as the Group CTO's right arm on the ground for the One Cloud platform. This is not a manager who reviews work from a distance. This person writes code, owns architecture, sits with clients, and makes the call on what gets built first.</span></p><br> <p><span>Why this hire matters</span></p><br> <p><span>Our tech and product team is distributed across Pakistan, Egypt, and the UAE. One Cloud needs a senior technical anchor physically present in Kuwait, our primary client hub, who can translate between clients, the Group CTO, and the build team. The person carries real technical authority and can be trusted to run the technical agenda day to day.</span></p><br> <p><span>Non-negotiable requirements</span></p><br> <p><span>A candidate must meet all of the following to be shortlisted. If any one of these is missing, they are not the right fit.</span></p><br> <ul> <li><span>Hands-on, current:</span><span> Still writes code today. Not someone who stopped being technical five years ago. They should be comfortable in a codebase, reviewing pull requests, and debugging production issues themselves.</span></li> <li><span>Hands-on architecture:</span><span> Has personally led the architecture of real systems, not just drawn diagrams. Has made the trade-off decisions and lived with the consequences.</span></li> <li><span>Shipped big products:</span><span> Has launched at least one large-scale application in retail or fintech as the technical lead. We want someone who has shipped something big and seen it run at scale, not just contributed to it.</span></li> <li><span>Agentic delivery (demo required):</span><span> Has delivered and shipped a large-scale product using an agentic development process, orchestrating multiple agents. This is core to how we build. A live demo of their agentic work will be required on the first call, so they must be able to show it, not just describe it.</span></li> <li><span>Product and client exposure:</span><span> At some point in their career has done product management and has dealt directly with clients. They understand that engineering serves a business outcome, and they can hold a room.</span></li> <li><span>Communication and prioritisation:</span><span> Can speak, negotiate, and prioritise. They can sit across from a client, push back when needed, and decide what the team builds next week versus next quarter.</span></li> <li><span>Location and visa:</span><span> Based in Kuwait with a legally transferable visa. We need someone who can start without visa complications.</span></li> </ul> <p><span>What they will own</span></p><br> <ul> <li><span>Technical delivery for One Cloud on the ground in Kuwait, working closely with the distributed team in Pakistan, Egypt, and the UAE.</span></li> <li><span>Architecture decisions for new and existing systems, with the Group CTO as the only person above them on technical calls.</span></li> <li><span>Prioritisation of the build roadmap in partnership with the Group CTO and the business.</span></li> <li><span>Direct client conversations on technical scope, feasibility, and timelines.</span></li> <li><span>Code quality, technical standards, and reviews across the team.</span></li> </ul> <p><span>Ideal background</span></p><br> <p><span>Area</span></p><br> <p><span>What good looks like</span></p><br> <p><span>Domain</span></p><br> <p><span>Retail and/or fintech, ideally both. Familiarity with commerce or enterprise platforms is a strong plus.</span></p><br> <p><span>Seniority</span></p><br> <p><span>Roughly 10+ years in engineering, with several of those as a technical lead or principal who still codes.</span></p><br> <p><span>Scale</span></p><br> <p><span>Has led delivery of an application with significant user volume or transaction load. Has seen what breaks at scale.</span></p><br> <p><span>Agentic build</span></p><br> <p><span>Has shipped a real product built through an agentic development process with multiple agents. Can demo this work live on the first call.</span></p><br> <p><span>Product</span></p><br> <p><span>A genuine stint in product management or close product ownership at some point. Comfortable owning outcomes, not just tickets.</span></p><br> <p><span>Soft skills</span></p><br> <p><span>Confident communicator. Can negotiate scope and timelines with clients and say no when it is the right answer.</span></p><br> <p><span>Location</span></p><br> <p><span>In Kuwait, with a transferable residency visa. On-site role.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Purpose -</p><br><ul><li><p>Role is to manage end to end technology functions for IBG Kuwait branch while working closely with Head office for remediation of server vulnerability, Security / firewall review with infra teams, IT Audits, ISG compliance support, infrastructure modernization, branch shifting, bandwidth upgrade, application migration &amp; IT projects support.&nbsp;</p><br></li></ul><p>Key Result Areas -&nbsp;</p><br><ul><li><p>Be the SPOC for all regulatory meetings, submissions and engagement with regulator/regulatory bodies, external auditors and CBK appointed entities</p><br></li><li><p>Lead all IBG Kuwait branch related projects in conjunction with IBG HO and local teams.</p><br></li><li><p>Lead and ensure all End-of-Life systems, hardware is adequately remediated in time and budget</p><br></li><li><p>Lead audit discussions &amp; expectations to ensure no unsatisfactory results in branch</p><br></li><li><p>Provide functional and technological solutions, lead applications systems analysis and suggest fit for purpose solutions</p><br></li><li><p>Maintain all local systems/applications in line with uptime requirements of central bank and ensure no high severity issues</p><br></li><li><p>Configure new / existing hardware (laptops/Desktop) and migration windows requirement from HO along with install MDM for mobile. Support user system access for new joiner</p><br></li><li>Serve as the focal point for CBK reviews, inspections, and submissions.</li><li>Support alignment with Kuwait regulatory frameworks including CBK’s security, governance,&nbsp;outsourcing, and business continuity expectations.</li><li>Prepare audit evidence, track remediation activities, and maintain compliance documentation.</li><li><p>Raise the required CR’s to ensure all patches are up to date</p><br></li><li><p>Remediation of bugs in production environment for any incident raise</p><br></li><li>Ensure systems (hardware and software) in all environments meet security baseline standards.</li><li><p>Ensure adequate testing to verify application functionality and identify adverse effects from enhancements or configuration change.</p><br></li><li>Coordinate User Acceptance Testing (UAT) for change movement to production</li><li>Participate in audit and other compliance activities as assigned and complete action items for mitigation and rectification</li><li>Ensure Disaster Recovery (DR) environments are synchronized and available with maintained unit level recovery documentation</li></ul><p>Knowledge, Skills, and Experience -&nbsp;</p><br><ul><li><p>In-depth knowledge of IT infrastructure, security &amp; compliance</p><br></li><li><p>Must understand complex application &amp; hardware architecture flows</p><br></li><li><p>A minimum requirement of 8+ years in Kuwait banking IT experience with strong governance, communication, and operational knowledge.</p><br></li><li><p>User access &amp; system integration testing experience required to conduct rigorous testing</p><br></li><li><p>Excellent communication and networking skills with the ability to develop relationships</p><br></li><li><p>Excellent problem solving and troubleshooting abilities</p><br></li><li><p>Need to be experienced in understanding complex banking architecture</p><br></li><li><p>Strong understanding of endpoint security, antivirus, access management, and operational controls.</p><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Teach undergraduate courses. Supervise and mentor students. Participate in departmental committees and various college activities Develop an independent research program that attracts external funding and leads to publication. Provide service to the department, college and the community.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Must hold a bachelor s degree and a PhD, both specifically in (Computer Science/ Cybersecurity /Computer Engineering /Software Engineering) Format: All degrees must be from accredited universities and obtained through traditional, on-campus, residential formats. Research: Must have a strong record of publications in reputable international journals Teaching: Must have distinguished teaching experience at the undergraduate level. Note: Research papers must be published in referred international journals and cannot be extracted from the applicant's own MS or PhD thesis. Papers from predatory journals are strictly rejected.</p><p></p></section>