وظائف تقنية المعلومات في الكويت

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled F rontend Developers (HTML/CSS/JavaScript, React/Next.<br>js) to join the Tendem project (https://tendem.<br>ai/) and build high-quality landing pages and multi-page websites within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Frontend Developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.<br> Key Responsibilities Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.<br> Build small multi-page websites (Home, About, Services, Contact, etc.<br>) that follow client requirements and basic information architecture.<br> Implement responsive, mobile-first layouts that work cleanly across devices and browsers.<br> Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.<br> Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.<br> Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.<br> Troubleshoot layout, performance, and cross-browser issues independently.<br> Requirements and benefits At least 3 years of relevant experience in frontend development, landing page production, or website development (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites.<br> We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces.<br> A strong visual eye, attention to detail, and the ability to work independently are essential Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid Hands-on experience with at least one modern frontend framework (React, Next.<br>js, Vue, Astro, or similar) Experience with utility-first CSS (Tailwind) or modern component libraries Ability to translate Figma designs or written briefs into clean, maintainable code Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar) Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus Strong attention to detail and visual taste — pages should look intentional, not generic Self-directed work ethic with the ability to deliver complete pages with minimal supervision Portfolio of shipped landing pages and/or small websites (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled F rontend Developers (HTML/CSS/JavaScript, React/Next.<br>js) to join the Tendem project (https://tendem.<br>ai/) and build high-quality landing pages and multi-page websites within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Frontend Developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.<br> Key Responsibilities Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.<br> Build small multi-page websites (Home, About, Services, Contact, etc.<br>) that follow client requirements and basic information architecture.<br> Implement responsive, mobile-first layouts that work cleanly across devices and browsers.<br> Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.<br> Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.<br> Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.<br> Troubleshoot layout, performance, and cross-browser issues independently.<br> Requirements and benefits At least 3 years of relevant experience in frontend development, landing page production, or website development (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites.<br> We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces.<br> A strong visual eye, attention to detail, and the ability to work independently are essential Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid Hands-on experience with at least one modern frontend framework (React, Next.<br>js, Vue, Astro, or similar) Experience with utility-first CSS (Tailwind) or modern component libraries Ability to translate Figma designs or written briefs into clean, maintainable code Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar) Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus Strong attention to detail and visual taste — pages should look intentional, not generic Self-directed work ethic with the ability to deliver complete pages with minimal supervision Portfolio of shipped landing pages and/or small websites (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<div><span style="font-size: 11px;"><b>ABOUT THE JOB</b></span></div><div><span style="font-size: 11px;">We are seeking an ambitious, hands-on Mission Operations Specialist to lead the deployment, user training, and day-to-day operational success of our Connected Warfare products in Kuwait.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Based out of our UAE office, you will be the primary technical and operational bridge to our Kuwaiti defense and national security customers. This is not a desk job. You will be on the ground in Kuwait up to 50% of the time, working directly with end-users, setting up tactical mesh networks, integrating sensors, and ensuring our command and control (C2) software performs flawlessly in the field.&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This is an execution-focused role designed for a highly capable, technically minded professional ready to take immense ownership of a key GCC defense account.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Key Responsibilities:</b></span></div><div><span style="font-size: 11px;">Orchestrate Tactical Deployments: Lead the physical deployment and configuration of our Connected Warfare hardware, software, and sensor networks in support of Kuwaiti customer missions.</span></div><div><span style="font-size: 11px;">Train the Operator: Design and deliver hands-on training to military, security, and tactical operators, ensuring they are fully capable of utilizing our mesh networks and C2 systems.</span></div><div><span style="font-size: 11px;">Bridge the Gap to Engineering: Work side-by-side with users in the field to understand their specific workflow challenges, translating real-world operational requirements back to our engineering teams in the UAE and globally.</span></div><div><span style="font-size: 11px;">Drive Local Account Success: Build trust-based relationships with mid-level officers and technical stakeholders in Kuwait to ensure high system adoption and uncover future mission needs.</span></div><div><span style="font-size: 11px;">Cross-Functional Execution: Coordinate with UAE-based logistics, legal, and engineering teams to ensure deployments in Kuwait are executed seamlessly and meet strict timelines.</span></div><div><span style="font-size: 11px;">WHAT WE’RE LOOKING FOR</span></div><div><span style="font-size: 11px;">Mission-First Mindset: You put the needs of the customer and the mission first. You are motivated by the opportunity to radically evolve national and international defense capabilities.</span></div><div><span style="font-size: 11px;">Extreme Ownership: We look for owners. You will be entrusted with high levels of responsibility in Kuwait. You must be comfortable stepping up, solving vague technical problems, and driving tasks to completion on the ground without constant supervision.</span></div><div><span style="font-size: 11px;">Technical &amp; Tactical Aptitude: We are first and foremost a deep-tech company working with machine learning, distributed networking, and sensor fusion. You must have a strong desire to understand how complex hardware/software systems operate and be comfortable troubleshooting them in high-pressure field environments.</span></div><div><span style="font-size: 11px;">Collaboration &amp; Adaptability: You thrive in unstructured environments and enjoy working as part of a flat, low-ego, fast-moving team that values teamwork over hierarchy.</span></div><div><span style="font-size: 11px;">WHAT YOU’LL DO:</span></div><div><span style="font-size: 11px;">Serve in a customer-facing capacity, working directly with Kuwaiti defense/security entities to deploy Connected Warfare products.</span></div><div><span style="font-size: 11px;">Own the delivery of operational contracts, including system setups, performance monitoring, and creating user engagement roadmaps.</span></div><div><span style="font-size: 11px;">Design and implement user feedback loops to gather, triage, and prioritize requirements and software bugs found during field use or training exercises.</span></div><div><span style="font-size: 11px;">Provide direct input to product development teams to drive features that enhance user workflows and operational efficiency.</span></div><div><span style="font-size: 11px;">Travel frequently between the UAE and Kuwait (up to 50% travel) to support active operations, field testing, and training events.</span></div><div><span style="font-size: 11px;"><b>REQUIRED QUALIFICATIONS:</b></span></div><div><span style="font-size: 11px;">Prior experience in field operations, technical deployment, defense technology, tactical communications, systems integration, or technical customer success roles.</span></div><div><span style="font-size: 11px;">Strong technical aptitude with a proven ability to troubleshoot hardware, software, and basic IP networking/RF communications in the field.</span></div><div><span style="font-size: 11px;">Outstanding interpersonal and communication skills, with the ability to build rapport with tactical operators and technical teams.</span></div><div><span style="font-size: 11px;">Excellent written and spoken English.</span></div><div><span style="font-size: 11px;">Based in the UAE (or willing to relocate) with a passport/visa status that allows for rapid, seamless travel to Kuwait.</span></div><div><span style="font-size: 11px;">Ability to obtain and maintain necessary local security clearances required for Kuwaiti military and government installations.</span></div><div><span style="font-size: 11px;"><b>PREFERRED QUALIFICATIONS:</b></span></div><div><span style="font-size: 11px;">Academic background in Engineering, Computer Science, Information Technology, or a related technical field.</span></div><div><span style="font-size: 11px;">Prior experience or familiarity with military operations, C2 (Command &amp; Control) systems, intelligence workflows, or unmanned systems.</span></div><div><span style="font-size: 11px;">Experience configuring or troubleshooting tactical networks, sensors, or edge-computing devices.</span></div><p><strong>Desired Candidate Profile</strong></p><ul><li>Prior experience in field operations, technical deployment, defense technology, tactical communications, systems integration, or technical customer success roles.</li><li>Strong technical aptitude with a proven ability to troubleshoot hardware, software, and basic IP networking/RF communications in the field.</li><li>Outstanding interpersonal and communication skills, with the ability to build rapport with tactical operators and technical teams.</li><li>Excellent written and spoken English.</li><li>Based in the UAE (or willing to relocate) with a passport/visa status that allows for rapid, seamless travel to Kuwait.</li><li>Ability to obtain and maintain necessary local security clearances required for Kuwaiti military and government installations.</li><li>Academic background in Engineering, Computer Science, Information Technology, or a related technical field.</li><li>Prior experience or familiarity with military operations, C2 (Command &amp; Control) systems, intelligence workflows, or unmanned systems.</li><li>Experience configuring or troubleshooting tactical networks, sensors, or edge-computing devices.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><p>We are looking for an experienced <b>SharePoint On-Premises Administrator</b> to manage, maintain, and troubleshoot SharePoint environments. The ideal candidate should have strong hands-on experience with SharePoint Server 2016, 2019, and Subscription Edition, along with expertise in Windows Server, IIS, SQL Server, Active Directory, and PowerShell.</p><p>Key Responsibilities</p><ul><li>Administer and maintain <b>SharePoint On-Premises environments</b>, including SharePoint Server 2016, 2019, and Subscription Edition.</li><li>Perform <b>SharePoint farm installation, configuration, administration, and maintenance</b>.</li><li>Manage SharePoint service applications, web applications, site collections, permissions, and related configurations.</li><li>Perform <b>patching, upgrades, backup, restore, and disaster recovery</b> activities.</li><li>Monitor SharePoint environments and troubleshoot performance, availability, and application issues.</li><li>Manage and troubleshoot integration with <b>IIS, Windows Server, SQL Server, and Active Directory</b>.</li><li>Use <b>PowerShell</b> for SharePoint administration, automation, configuration, and troubleshooting.</li><li>Support incident resolution and perform root-cause analysis for SharePoint-related issues.</li><li>Ensure SharePoint environments follow established security, availability, and operational standards.</li><li>Coordinate with infrastructure, database, security, and application teams for SharePoint-related activities.</li><li>Maintain technical documentation, configuration records, and operational procedures.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Required Qualifications &amp; Skills</p><ul><li>Bachelor’s degree in <b>Computer Science, Information Technology, Computer Engineering</b>, or a related field.</li><li>Minimum <b>6 years of IT experience</b>, including at least <b>3 years of hands-on experience in SharePoint On-Premises administration</b>.</li><li>Hands-on experience with <b>SharePoint Server 2016, 2019, and/or Subscription Edition</b>.</li><li>Strong knowledge of:</li><li>SharePoint Farm Administration</li><li>SharePoint Installation &amp; Configuration</li><li>Patching and Upgrades</li><li>Backup &amp; Restore</li><li>Troubleshooting and Performance Monitoring</li><li>IIS</li><li>Windows Server</li><li>SQL Server</li><li>Active Directory</li><li>PowerShell</li></ul><p><br></p></div>

<p>Technical lead for Web Squad (React.js). Owns web portal delivery, component library, and frontend architecture.</p><br><ol><li><p>Lead React.js development practices across the Web Squad.</p></li><li><p>Provide guidance on:</p></li></ol><p>-React component design</p><p>-Hooks and reusable logic</p><p>-State management approaches</p><p>-Frontend testing strategies</p><p>-Performance optimization</p><p>-Modern JavaScript/TypeScript practices</p><p>-Conduct technical reviews and ensure adherence to coding standards.</p><p>-Resolve complex technical challenges and guide developers toward effective solutions.</p><br><ol start="3"><li><p>Own the end-to-end technical delivery of web portals and front-end applications.</p></li><li><p>Provide technical leadership throughout the application lifecycle, including design, development, testing, deployment, and support.</p></li><li><p>Translate business requirements and UX designs into scalable frontend solutions.</p></li><li><p>Ensure web portals meet performance, usability, accessibility, and security standards.</p></li><li><p>Manage technical dependencies with backend services, APIs, and external integrations.</p></li><li><p>Define and maintain frontend architecture standards and best practices.</p></li><li><p>Design scalable React.js application structures using modern frontend patterns.</p></li><li><p>Establish guidelines for:</p><p>-React component design</p><p>- Application structure</p><p>- State management</p><p>- Routing</p><p>- API integration</p><p>- Error handling</p><p>- Performance optimization</p><p>- Code organization</p></li></ol><br><ol start="11"><li><p>Review and approve frontend technical designs and implementation approaches</p></li><li><p>Drive architectural improvements and reduction of frontend technical debt.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Information Technology, Computer Engineering, or related technical discipline.</p></li><li><p>React.js or JavaScript/TypeScript professional certifications</p></li><li><p>Web accessibility certification (e.g., WCAG-related training)</p></li><li><p>Experienced Packaged App Development professional leading technical and functional project application delivery. Brings 10+ years in Microsoft web development using C#, API services, and SQL technologies, with strengths in project management, sprint planning, application design, testing, debugging, and client support.</p></li><li><p>Kuwait based / Transferable Visa</p></li></ul>

<ul><li><p>Technical lead for Mobile Squad. Owns iOS/Android/Harmony OS delivery, code quality, and architecture decisions for the mobile platform. </p></li><li><p>Lead the Mobile Applications Squad, providing technical leadership and guidance across all mobile development initiatives.</p></li><li><p>Own the end-to-end delivery of mobile applications on iOS, Android, and HarmonyOS platforms.</p></li><li><p>Define and enforce mobile architecture, coding standards, and best practices to ensure high-quality, scalable, and maintainable solutions.</p></li><li><p>Conduct code reviews and oversee technical deliverables to ensure compliance with architectural and quality standards.</p></li><li><p>Drive technical decision-making, resolve complex development challenges, and support production issue resolution.</p></li><li><p>Collaborate with product owners, UX/UI designers, QA engineers, and backend teams to deliver high-quality mobile solutions.</p></li><li><p>Monitor application performance, security, and reliability, and recommend continuous improvements to enhance the mobile platform.</p></li><li><p>Mentor and coach mobile developers, fostering technical excellence and knowledge sharing within the team </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Information Technology, Computer Engineering, or a related field.</p></li><li><p>Google Associate Android Developer or Android Developer Certification</p></li><li><p>Apple App Development with Swift Certification</p></li><li><p>Huawei Certified ICT Professional (HCIP) – HarmonyOS (preferred)</p></li><li><p>Microsoft Certified: Azure Developer Associate or AWS Certified Developer – Associate</p></li><li><p>Scrum Master (PSM or CSM) or Agile-related certification</p></li><li><p>Technical Lead with 10+ years of experience specializing in mobile application architecture and cross platform development using React Native & Flutter, delivering enterprise-grade solutions for large-scale, regulated, and high-traffic organizations.</p></li><li><p>Proven track record in defining mobile strategies, building scalable and secure applications, and leading end-to-end delivery across iOS and Android platforms.</p></li><li><p>Kuwait based - Transferable Visa </p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Officer - Information Technology | MAF Retail | Hypermarket Kuwait<br><strong>ROLE SUMMARY</strong><br>The Associate – Info. Tech is responsible for providing the highest quality service with excellent customer care in receiving, prioritizing, documenting, and actively resolving requests from our clients in a timely manner. The role holder is also responsible for talking to users on the telephone working in a busy helpdesk environment.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Provide first-level IT support to all business units for IT-related requests.</li><li>Deliver hotline support during non-office hours, weekends, and holidays when required.</li><li>Coordinate, test, and review system change requests submitted by business users.</li><li>Troubleshoot IT products and services and resolve user technical issues efficiently.</li><li>Record incidents, requests, and problem details accurately in the Service Desk tool.</li><li>Update and manage support tickets, ensuring proper documentation and timely closure.</li><li>Follow up with users to verify that implemented solutions have resolved issues effectively.</li><li>Support IT initiatives and action plans that enhance operational productivity, performance, and effectiveness.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor's Degree in Computer Science or an equivalent field.</li><li>0-2 years of experience within an IT department or IT support function.</li><li>Strong business communication and presentation skills.</li><li>Highly organized with the ability to handle multiple tasks simultaneously.</li><li>Good time management and prioritization skills.</li><li>Strong problem-solving abilities with high attention to detail.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>

<p>The School of Engineering and Computing invites applications for a full-time faculty position in Computer Science at the Assistant, Associate, or Full Professor level, depending on qualifications and experience. The successful candidate will demonstrate excellence in teaching, maintain an active research profile, and engage with emerging technologies and methodologies. Responsibilities include undergraduate teaching, curriculum development, student mentorship, research, and institutional service, while contributing to a collaborative, inclusive, student-centered, and multicultural academic environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Teach undergraduate courses in Computer Science, including Game Programming, Data Science and Analytics, Artificial Intelligence, Machine Learning, Software Engineering, and emerging technologies.</li><li>Integrate AI, programming tools, industry-standard software, and hands-on project-based learning into teaching.</li><li>Supervise and mentor undergraduate research, senior projects, software development projects, and capstone activities.</li><li>Develop and continuously improve Computer Science curricula, courses, laboratories, and learning outcomes.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><ul><li>PhD in Computer Science, Information Technology, Computer Engineering, or a closely related field.</li><li>Minimum 5 years of university-level teaching experience, with demonstrated excellence in Computer Science education.</li><li>Strong expertise in one or more areas such as Artificial Intelligence, Machine Learning, Data Science and Analytics, Game Programming, Software Engineering, Cybersecurity, Computer Networks, or related fields.</li><li>Experience in curriculum development, course assessment, accreditation, laboratory development, and continuous program improvement.</li><li>Proficiency with relevant programming languages, development environments, data-analysis tools, AI/ML frameworks, and industry-standard software.</li><li>Excellent written and oral communication skills in English, with strong advising, mentoring, and student-engagement abilities.</li><li>Demonstrated ability to work effectively in diverse and multicultural academic environments.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Exceptional interpersonal and communication skills, with a collaborative approach to teaching and research.</li><li>Ability to integrate diverse cultural and ethical perspectives into the curriculum.</li><li>Commitment to fostering an inclusive, multicultural academic environment that engages a diverse student body.</li><li>Strong organizational skills and adaptability to meet the evolving needs of the university.</li></ul>

<p>We are hiring for a leading Information Technology and Digital Transformation company in Kuwait and are looking for an experienced Senior Implementation Engineer – Storage Solutions to join their team. Key Responsibilities: - Design, implement, configure, and support enterprise Dell Storage Solutions. - Manage Dell PowerStore, PowerMax, Unity, PowerScale, and ECS. - Perform storage provisioning, zoning, mapping, masking, LUN management, and migrations. - Implement and support SAN/NAS, DR, HA, replication, and Business Continuity solutions. - Integrate storage with VMware, Hyper-V, Windows/Linux servers, and backup solutions. - Configure and troubleshoot Fibre Channel SAN environments, including Brocade and Cisco switches. - Support NFS, SMB/CIFS, and FTP protocols. - Perform performance monitoring, troubleshooting, optimization, firmware upgrades, and lifecycle management. - Prepare HLD/LLD, SOPs, migration plans, as-built, and handover documentation. - Provide L2/L3 support and coordinate with customers, vendors, PMs, and technical teams</p><p>Key Requirements: - 6–8+ years of experience in enterprise storage implementation and administration. - 4+ years of strong hands-on experience with Dell EMC/Dell Technologies Storage. - Expertise in Dell PowerStore, PowerMax, Unity XT, PowerScale (Isilon), and ECS/Object Storage. - Strong experience in SAN/NAS architecture, storage migration, replication, DR, HA, and performance optimization. - Hands-on experience with Fibre Channel SAN, Brocade and Cisco MDS switches, zoning and fabric management. - Experience with VMware vSphere/vCenter, Microsoft Hyper-V, Windows and Linux. - Knowledge of NFS, SMB/CIFS, PowerPath/MPIO, and backup solutions. - Strong troubleshooting, RCA, capacity planning, and storage performance tuning skills. - Experience preparing HLD/LLD, SOPs, migration plans, as-built, and handover documentation. - Bachelor’s degree in Computer Science, IT, Engineering, or a related field. Certifications – Preferred - Dell Proven Professional – Storage Deployment Engineer - Dell PowerStore Implementation - Dell PowerMax Implementation - Dell Unity XT Implementation - Dell PowerScale (Isilon) - Dell ECS/Object Storage</p>

<p>Own the architecture and decisions before implementation to ensure system compatibility</p><br><ul><li><p>Define end-to-end solution architecture aligned with business objectives, enterprise architecture standards, and digital transformation strategies.</p></li><li><p>Develop architecture blueprints, reference architectures, and solution roadmaps.</p></li><li><p>Evaluate business requirements and translate them into scalable, secure, and maintainable technical solutions.</p></li><li><p>Ensure solution designs meet functional, non-functional, security, and regulatory requirements.</p></li><li><p>Define end-to-end solution architecture aligned with business objectives, enterprise architecture standards, and digital transformation strategies.</p></li><li><p>Develop architecture blueprints, reference architectures, and solution roadmaps.</p></li><li><p>Evaluate business requirements and translate them into scalable, secure, and maintainable technical solutions.</p></li><li><p>Ensure solution designs meet functional, non-functional, security, and regulatory requirements.</p></li><li><p>Design integration architecture between enterprise applications, third-party platforms, and cloud services.</p></li><li><p>Define API strategies, service contracts, and integration patterns (REST, SOAP, GraphQL, Event-Driven Architecture).</p></li><li><p>Design messaging and event streaming solutions using platforms such as Kafka, RabbitMQ, or Azure Service Bus.</p></li><li><p>Ensure interoperability across digital platforms and enterprise systems.</p></li><li><p>Ensure solution compliance with enterprise security policies, industry standards, and regulatory requirements.</p></li><li><p>Incorporate identity management, authentication, authorization, encryption, and API security into solution designs.</p></li><li><p>Participate in architecture governance, technical review boards, and design assurance activities.</p></li><li><p>Manage technical risks and ensure architectural compliance throughout the project lifecycle.</p></li><li><p>Ensure architecture consistency throughout implementation and deployment.</p></li><li><p>Review technical deliverables, code quality, and adherence to architectural standards.</p></li><li><p>Support troubleshooting of complex technical issues and production incidents.</p></li><li><p>Monitor solution performance and recommend continuous improvements.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in computer science, Information Technology, Software Engineering, Computer Engineering, or a related field.</p></li><li><p>TOGAF Certified</p></li><li><p>Microsoft Certified: Azure Solutions Architect Expert</p></li><li><p>AWS Certified Solutions Architect – Professional</p></li><li><p>Google Professional Cloud Architect</p></li><li><p>Certified Kubernetes Administrator (CKA)</p></li><li><p>ITIL Foundation</p></li><li><p>Kuwait based - Transferable Visa </p></li></ul>

<ul><li><p>Owns L2/L3 support model, SLA governance, observability stack, incident management, and DORA metrics reporting.</p></li><li><p>Own end-to-end project delivery, including planning, execution, monitoring, and closure, ensuring projects are delivered on time, within scope, and within budget.</p></li><li><p>Manage project governance, reporting, milestones, risks, issues, dependencies, and escalation processes.</p></li><li><p>Coordinate cross-functional teams across business, technology, operations, vendors, and stakeholders to ensure successful delivery.</p></li><li><p>Establish and maintain project plans, delivery roadmaps, resource allocation, and progress tracking.</p></li><li><p>Govern project timelines, scope changes, and priorities while ensuring alignment with business objectives.</p></li><li><p>Facilitate stakeholder communication, steering committee updates, status reporting, and decision-making processes.</p></li><li><p>Manage delivery risks, issues, and dependencies, driving mitigation actions and ensuring timely resolution.</p></li><li><p>Ensure adherence to project management standards, delivery methodologies, and organizational governance frameworks.</p></li><li><p>Support operational readiness activities, including transition planning, production deployment coordination, and post-go-live tracking.</p></li><li><p>Monitor project performance metrics and drive continuous improvement across delivery processes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in software engineering administration, Information Technology, Computer Science, Engineering, or a related field.</p></li><li><p>Project Management Professional (PMP)</p></li><li><p>PRINCE2 Practitioner</p></li><li><p>Certified ScrumMaster (CSM) or Professional Scrum Master (PSM)</p></li><li><p>Agile Project Management (AgilePM)</p></li><li><p>ITIL Foundation (preferred for technology and service delivery environments)</p></li><li><p>Experienced Software Engineering Test Lead/Manager with over 12 years in Quality Engineering including Test Coordinator experience.</p></li><li><p>Overall 10+ years as Operations and Service Delivery lead with strong experience in enterprise application support, AMS/IMS operations, and cross-industry delivery. Drives service excellence, continuous improvement, and risk management to ensure business continuity and high-quality delivery.</p></li><li><p>Proven in governance, incident/problem management, stakeholder engagement, and leading large-scale transitions and modernization.</p></li><li><p>Client Delivery and Operations</p></li><li><p>Software Engineering / Development</p></li><li><p>Team leadership</p></li><li><p>Stakeholder Governance</p></li><li><p>Continuous improvement</p></li><li><p>Kuwait based / Transferable Visa</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking to recruit an experienced Cyber Security Engineer / Cyber Security Specialist to join our team and support both tender preparation and project delivery activities. We would appreciate it if you could identify and submit suitable candidate profiles matching the requirements below.<br></p><ul><li><p>relevant Cyber Security experience.</p></li><li><p>Proven experience in both pre-sales/tendering and project implementation environments.</p></li><li><p>Experience working with government, enterprise, critical infrastructure, or large-scale ICT projects is highly preferred.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Tender &amp; Presales Support</strong></p><ul><li><p>Review RFPs, RFQs, and tender documents.</p></li><li><p>Prepare technical compliance matrices and cybersecurity responses.</p></li><li><p>Develop cybersecurity architectures and solution designs.</p></li><li><p>Prepare technical proposals, BOQs, and sizing recommendations.</p></li><li><p>Coordinate with vendors and technology partners for solution design and quotations.</p></li><li><p>Participate in technical presentations and customer meetings.</p></li></ul><p><br><strong>Project Delivery</strong></p><ul><li><p>Lead implementation and integration of cybersecurity solutions.</p></li><li><p>Prepare HLD, LLD, implementation plans, and technical documentation.</p></li><li><p>Conduct system testing, acceptance testing, and handover activities.</p></li><li><p>Provide technical support during deployment and commissioning.</p></li><li><p>Coordinate with customers, vendors, and project teams to ensure successful delivery.</p></li><li><p>Support troubleshooting, optimization, and knowledge transfer activities.</p></li></ul><br><p><strong>Technical Skills (Preferred)</strong></p><p>Candidates should have hands-on experience in several of the following areas:</p><ul><li><p>Network Security</p><ul><li><p>Next Generation Firewalls (Palo Alto, Fortinet, Check Point, Cisco, etc.)</p></li><li><p>IPS/IDS</p></li><li><p>VPN Technologies</p></li></ul></li><li><p>Security Operations</p><ul><li><p>SIEM Solutions</p></li><li><p>SOAR Platforms</p></li><li><p>SOC Operations</p></li></ul></li><li><p>Identity &amp; Access Management (IAM)</p><ul><li><p>MFA</p></li><li><p>Privileged Access Management (PAM)</p></li><li><p>Identity Governance</p></li></ul></li><li><p>Endpoint &amp; Cloud Security</p><ul><li><p>EDR/XDR Solutions</p></li><li><p>Cloud Security (Azure, AWS, Microsoft 365)</p></li></ul></li><li><p>Application &amp; Infrastructure Security</p><ul><li><p>Vulnerability Assessment</p></li><li><p>Security Hardening</p></li><li><p>Risk Assessment</p></li><li><p>Security Monitoring</p></li></ul></li></ul><br><p><strong>Certifications (Preferred)</strong></p><p>One or more of the following certifications would be an advantage:</p><ul><li><p>CISSP</p></li><li><p>CISM</p></li><li><p>CCSP</p></li><li><p>CEH</p></li><li><p>CompTIA Security+</p></li><li><p>Palo Alto Certifications</p></li><li><p>Fortinet NSE/FCP Certifications</p></li><li><p>Microsoft Security Certifications</p></li><li><p>Cisco Security Certifications</p></li></ul><p><br><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Cyber Security, Computer Engineering, Computer Science, Information Technology, or related field.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p><span>The Cloud &amp; AI Platforms Specialist – Education leads Microsoft’s cloud and AI sales engagement with higher education institutions, ministries of education, and research organizations. The role owns the Cloud &amp; AI Platform sales journey from qualified opportunity through commitment, consumption, and expansion, leading transformation conversations that modernize legacy estates, unify data, and deploy agentic AI at scale.</span></p><br><br><p><span>The Specialist leads with AI as the front door to the platform, while shaping the commercial and technical foundation that sustains it: cloud migration and modernization, a governed data estate, secure-by-design architecture, and long-term consumption commitments such as MACC. They engage senior academic, research, and technology leaders to connect Microsoft’s platform to institutional priorities — student success, research acceleration, operational efficiency, workforce readiness, and national education transformation — and orchestrate Microsoft and partner resources to convert that vision into measurable consumption.</span></p><br><br><br><b>Responsibilities</b><br><p><span>Customer Engagement</span></p><br><br><ul><li><p><span>Lead discussions with senior stakeholders and decision-makers across education institutions to identify, qualify, and accelerate opportunities, positioning Microsoft as the platform of choice for AI-powered transformation.</span></p><br></li></ul><br><ul><li><p><span>Engage account teams to align the customer’s AI transformation vision with institutional business priorities and success objectives, ensuring every opportunity has a clearly articulated AI intent.</span></p><br></li></ul><br><ul><li><p><span>Act as a trusted advisor and subject matter expert, leading insight-driven conversations tied to the customer’s most important priorities.</span></p><br></li></ul><br><ul><li><p><span>Embed security and responsible AI principles into customer interactions and opportunity pursuits to maintain trust, compliance, and sovereignty alignment.</span></p><br></li></ul><br><ul><li><p><span>Build enduring relationships with partners (SIs, ISVs) and activate co-sell strategies that drive partner attach across the opportunity lifecycle.</span></p><br></li></ul><br><p><span>Sales Strategy</span></p><br><br><ul><li><p><span>Lead whitespace analysis and market assessment across the education segment, using AI-driven market intelligence to identify gaps, emerging opportunities, and expansion paths.</span></p><br></li></ul><br><ul><li><p><span>Synthesize market insight to align sales plays with complex customer priorities and outcomes, translating trends into team strategy and proactive account direction.</span></p><br></li></ul><br><ul><li><p><span>Position Infra, Data, AI, and Apps as one platform — spotting adjacent workloads early and expanding multi-workload adoption for sustained account growth.</span></p><br></li></ul><br><ul><li><p><span>Shape strategic cloud transformation opportunities spanning migration, application and database modernization, data estate unification, and AI platform build-out, securing executive buy-in for large-scale commitments such as MACC.</span></p><br></li></ul><br><ul><li><p><span>Craft differentiated compete strategies where Microsoft is contested in the education and sovereign-cloud landscape.</span></p><br></li></ul><br><ul><li><p><span>Drive cross-functional collaboration to prioritize solutions and strategies against customer business objectives, identifying gaps and setting direction for market engagement and sales execution.</span></p><br></li></ul><p><span>Sales Execution &amp; Deal Making</span></p><br><br><ul><li><p><span>Assess and qualify sales opportunities against Microsoft sales frameworks (MCEM) and guidelines, owning opportunities end-to-end from qualification to commit.</span></p><br></li></ul><br><br><ul><li><p><span>Lead strategy development for driving and closing complex, high-value opportunities, partnering with the Account Team Unit, Solution Engineering pod, CSU, ISD, and Global Partner Solutions to orchestrate deals and ensure seamless handoffs.</span></p><br></li></ul><br><ul><li><p><span>Maximize deal value through MACC, Unified, Frontier Accelerate for Azure, ECIF, and Value Acceleration Services, attaching the right delivery engines and partners.</span></p><br></li></ul><br><ul><li><p><span>Plan consumption before the deal closes — establish deployment readiness, capacity plans, and delivery alignment to protect time-to-value and post-close adoption.</span></p><br></li></ul><br><ul><li><p><span>Advance best practices that build customer trust, mitigate risk, and strengthen sales execution quality.</span></p><br></li></ul><p><span>Pipeline &amp; Consumption Management</span></p><br><br><ul><li><p><span>Lead sales pipeline reviews with senior stakeholders to drive forecasting accuracy and target attainment, applying AI-powered analytics and forecasting tools to improve precision.</span></p><br></li></ul><br><ul><li><p><span>Maintain disciplined pipeline hygiene, healthy coverage, and predictable unqualified-to-committed progression.</span></p><br></li></ul><br><ul><li><p><span>Use propensity, renewal, and consumption usage data to refine and execute sales strategy, monitor adoption trends, and identify intervention points that help customers realize value, drive expansion, and deliver healthier renewals.</span></p><br></li></ul><br><ul><li><p><span>Integrate AI sales agents, automation, and agentic tooling into daily execution to build customer context, personalize engagement, and accelerate execution from account plan to commit.</span></p><br></li></ul><br><p><span>Growth &amp; Continuous Learning</span></p><br><br><ul><li><p><span>Build deep technical and consultative expertise, achieving and maintaining the required Cloud &amp; AI certifications to sustain technical credibility with customers.</span></p><br></li></ul><br><ul><li><p><span>Elevate the wider team through shared deal insight, competitive intelligence, and repeatable motions that scale across education accounts.</span></p><br></li></ul><br><br><br><br><br><br><b>Qualifications</b><br><p>&nbsp;Required&nbsp;</p><br><br><ul><li><p>Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or Information Security, AND 6+ years of technology-related sales or account management experience; OR equivalent experience.&nbsp;</p><br></li></ul><br><p>Preferred&nbsp;</p><br><br><ul><li><p>Master’s Degree (MBA, Information Technology, Information Security, or related field) AND 8+ years of technology-related sales or account management experience; OR Bachelor’s Degree AND 12+ years of technology-related sales or account management experience; OR equivalent experience.&nbsp;</p><br></li></ul><br><ul><li><p>6+ years of solution or services sales experience.&nbsp;</p><br></li></ul><br><ul><li><p>Experience selling cloud and AI modernization solutions into education, research, or public sector customers.&nbsp;</p><br></li></ul><br><ul><li><p>Experience shaping large, multi-year cloud consumption commitments and orchestrating complex deals across sales, technical, delivery, and partner teams.&nbsp;</p><br></li></ul><br><br><ul><li><p>Understanding of education sector priorities including student success, research acceleration, institutional modernization, and responsible AI.&nbsp;</p><br></li></ul><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

Overview<br><br>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?<br><br>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Customer Relationship Management<br><br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.<br><br>Customer Success Leadership<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Technical Relevance<br><br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br>Qualifications<br><br>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.<br><br>Proficiency in English.<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

<p><h4>Responsibilities:</h4> <p><strong>SOC operations management</strong><br> Lead daily SOC operations across all monitoring and response activities.<br> Ensure continuous 24x7 monitoring coverage and effective shift management.<br> Oversee incident handling, escalation, and investigation activities.<br> Ensure adherence to customer SLAs and operational procedures.<br> Monitor SOC performance and service quality metrics.</p> <p><strong>Incident management & escalation</strong><br> Act as the primary escalation point for high-severity security incidents.<br> Coordinate incident response activities across technical teams and stakeholders.<br> Support containment, investigation, eradication, and recovery efforts.<br> Review incident reports and ensure quality of investigation outputs.<br> Participate in major incident and crisis management activities.</p> <p><strong>Team leadership & development</strong><br> Lead, mentor, and develop SOC analysts across all levels.<br> Conduct performance reviews, coaching sessions, and knowledge transfer initiatives.<br> Support recruitment, onboarding, and training activities.</p> <p><strong>Threat detection & operational improvement</strong><br> Drive continuous improvement of monitoring and detection capabilities.<br> Review and approve use cases, correlation rules, dashboards, and operational procedures.<br> Identify gaps in detection coverage and operational effectiveness.<br> Support SOC maturity and service enhancement initiatives.</p> <p><strong>Governance, reporting & stakeholder management</strong><br> Prepare operational reports and service reviews.<br> Participate in customer meetings and security governance discussions.<br> Ensure compliance with internal security policies and regulatory obligations.<br> Maintain operational documentation, procedures, and playbooks.</p> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience.</li> <li>Previous experience leading security operations teams.</li> <li>Strong experience with SIEM platforms, threat detection, incident response, and security operations management.</li> <li>Experience working within a Managed Security Services Provider (MSSP) environment.</li> <li>Bachelor’s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Role Purpose</b></p><p><br></p><p>The Business Applications Engineer will build, deploy, and support KDF's business applications on the Microsoft Power Platform and Microsoft 365. The role covers the full application lifecycle — requirements, design, development, testing, deployment, support, and controlled enhancement — turning operational and field requirements into practical, secure, and maintainable digital solutions.</p><p><br></p><p>The position works directly with business departments across Operations, HSE, Supply Chain, Finance, and HR to understand their processes and deliver working applications, automations, and reports. KDF operates Microsoft Dynamics 365, and the role provides day-to-day technical support to that environment alongside Power Platform delivery. The postholder builds within the platform standards, environment structure, and governance policies set by the Technology &amp; Digitalization Transformation function, and is accountable for the quality, documentation, and ongoing supportability of the solutions they deliver.</p><p><br></p><p><b>Key Roles and Responsibilities</b></p><p><br></p><ul><li>Work with business departments to gather, analyze, and document requirements, process flows, and acceptance criteria.</li><li>Design and build applications using Microsoft Power Apps, covering both canvas and model-driven approaches.</li><li>Build mobile-capable applications supporting field operations, including inspections, asset registration, checklists, and equipment tracking, with offline-tolerant use cases where required.</li><li>Design and maintain Dataverse solutions, including tables, relationships, business rules, security roles, and solution-aware development.</li><li>Develop and maintain automated business processes using Power Automate, including approvals, exception handling, and monitoring of live flows.</li><li>Build and support SharePoint Online solutions, including lists and libraries, content types, metadata, permissions, and integrated forms.</li><li>Develop Power BI reports and dashboards to support business reporting requirements.</li><li>Provide day-to-day technical support for the Microsoft Dynamics 365 environment, including configuration of forms, views, fields, business process flows, and role-based access against approved requirements.</li><li>Deliver integrations between Power Platform solutions and internal or third-party business systems using REST APIs and JSON.</li><li>Perform testing and support business users through user acceptance testing prior to release.</li><li>Deploy solutions across Development, Test/UAT, and Production environments using managed solutions and the established release procedure.</li><li>Provide ongoing support for applications after go-live, including incident resolution, defect fixes, access changes, performance issues, enhancements, and releases.</li><li>Maintain the enhancement backlog and agree priorities with business stakeholders.</li><li>Work within the organization's Data Loss Prevention policies, environment separation, role-based access control, and secure credential-handling standards, with no secrets embedded in solutions.</li><li>Follow change-control discipline for every release, including peer review, approval, testing evidence, rollback plans, and updated documentation.</li><li>Ensure applications and flows are owned by the business and the function rather than by an individual employee account.</li><li>Produce and maintain technical documentation, including data models, process flows, deployment steps, support runbooks, and user guides.</li><li>Deliver user training and handover material to business users and support staff.</li><li>Identify recurring inefficiencies in business processes and propose practical automation opportunities.</li><li>Escalate architecture decisions, security policy exceptions, and platform-level changes to the Digital Solutions Manager for approval.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Desired Skills and Qualifications</b></p><p><br></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or Information Systems.</li><li>2–5 years of hands-on experience building business applications on the Microsoft Power Platform or a comparable enterprise low-code platform.</li><li>Demonstrable delivery of production applications taken from requirements through to live use and ongoing support.</li><li>Hands-on experience with Microsoft Power Apps, including canvas applications and exposure to model-driven applications.</li><li>Practical experience with Microsoft Dataverse, including tables, relationships, business rules, and security roles.</li><li>Working experience with Power Automate, including approvals, exception handling, and troubleshooting live flows.</li><li>Experience with SharePoint Online, including lists and libraries, permissions, and integrated forms.</li><li>Power BI report development, including data preparation and basic DAX.</li><li>Experience delivering at least one integration using REST APIs, JSON, or a third-party business system.</li><li>Working knowledge of SQL and relational data modelling.</li><li>Experience supporting applications after go-live, including incidents, defects, access changes, and enhancements.</li><li>Experience working directly with business users to gather requirements and demonstrate solutions.</li><li>Ability to produce clear technical documentation and end-user guidance.</li><li>Strong analytical, problem-solving, communication, and stakeholder-engagement skills, with the ability to translate business requirements into practical solutions.</li><li>Exposure to Microsoft Dynamics 365 configuration is advantageous. Candidates without prior Dynamics 365 experience will be supported in developing it, as the role grows into this area.</li><li>Exposure to Microsoft Graph, Azure Functions, Logic Apps, or custom connectors is advantageous.</li><li>Exposure to application lifecycle management, managed solution deployment, Copilot Studio, or AI Builder is advantageous.</li><li>Awareness of DLP policies, security reviews, and change-management controls is advantageous.</li><li>Experience within the oil and gas, industrial, manufacturing, or field-operations sectors is preferred.</li></ul><p><br></p><p><b>Preferred Certifications</b></p><p><br></p><ul><li>PL-900: Microsoft Certified: Power Platform Fundamentals</li><li>PL-200: Microsoft Certified: Power Platform Functional Consultant Associate</li><li>PL-400: Microsoft Certified: Power Platform Developer Associate</li><li>PL-300: Microsoft Certified: Power BI Data Analyst Associate</li></ul><p><br></p></div>