وظائف مدير مشروع في الكويت

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Makaseb Is Hiring Business Development Manager for Lemon Production , will be responsible for identifying and acquiring new clients, developing strong business relationships, and promoting the company s services. The role focuses on expanding the customer base, achieving sales targets, and contributing to business growth, with a strong understanding of the Kuwaiti market. Key Responsibilities</p><ul><li>Identify and approach potential clients to generate new business opportunities.</li><li>Conduct meetings and presentations with prospective clients.</li><li>Build and maintain strong relationships with clients and strategic partners.</li><li>Perform field visits to promote and sell the company s services.</li><li>Develop sales strategies and execution plans.</li><li>Prepare periodic sales reports and market analysis.</li><li>Negotiate commercial terms and close sales deals.</li><li>Prepare proposals, quotations, and contracts.</li><li>Collect the initial payment from new clients and ensure a smooth handover to the operations team.</li><li>Monitor market trends, competitors, and customer needs within the Kuwaiti market.</li><li>Collaborate with internal teams to ensure client satisfaction and service quality.</li><li>Achieve monthly and annual sales targets.</li></ul><p>Working Days : 5 days Days Off : 2 days off Health and Social Insurance is provided job Model : Onsite Location : Kuwait</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Marketing, or a related field.</li><li>2 3 years of experience in Sales, Business Development, or Account Management.</li><li>Strong knowledge of the Kuwaiti market.</li><li>Understanding of marketing and production services is preferred.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong persuasion and relationship-building abilities.</li><li>Proficiency in Arabic and English (spoken and written).</li><li>Good computer skills (Microsoft Office, CRM systems, and digital tools).</li><li>Ability to work independently and achieve sales targets.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li><li>Assortment: Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li><li>Price: Pricing the items based on Ministry pricing guidelines on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools. You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory &amp; Arabic can be a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>An opportunity has arisen for a Assistant Marketing Manager to join the Marketing at Jumeirah Messilah Beach, Kuwait . The main duties and responsibilities of this role:</p><p>Thinking creatively and producing new ideas in creative concepts.</p><p>Interpret master concepts and develop design deliverables in line with it.</p><p>Present finalised design concepts in a professional manner visually.</p><p>Working with a wide range of media, including photography, design, web design.</p><p>Adaptation of existing artwork to ensure the visual look and feel is consistent.</p><p>Master artwork adaptation to apply to different deliverables for campaigns.</p><p>Updating of brochures and collaterals in English and Arabic languages.</p><p>Photography and image sourcing for new creative concepts.</p><p>Menu design and design adaptations to meet the needs of the business.</p><p>Develop and maintain a marketing artwork archive for all artwork files.</p><p>Set up and maintain a well organised library for all image files.</p><p>Train executives in the marketing cluster in basic graphic design skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skill in developing effective presentations.</p><p>Analytical focus w/ strong quantitative &amp; budget mgmt skills</p><p>3-5 years sales &amp; marketing experience in service industry</p><p>Technical understanding of photography, film, rich media</p><p>Market planning, Project management, basic accounting, strong negotiation skills.</p><p>Proficiency in new media/digital marketing and distribution.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Kuwait City, Al Kuwayt, Kuwait<br><p><b>Job ID:</b></p><br><br>R0136553<br><p><b>Date Posted:</b></p><br><br>2026-07-30<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p>Job Summary**<br>We are seeking a highly motivated and experienced Project Management Engineering Professional (Project Lead Engineer) to join our dynamic team at Hitachi, Ltd. This role will be responsible for leading the technical aspects of complex engineering projects from conception to completion, ensuring successful delivery within scope, budget, and schedule. The ideal candidate will possess a strong blend of technical expertise, project management skills, and leadership capabilities.<br>Job Responsibilities**<br>* Lead and manage the technical execution of engineering projects, overseeing design, development, testing, and deployment phases.<br>* Define project technical objectives, scope, and deliverables in collaboration with stakeholders and ensure alignment with business goals.<br>* Develop and maintain comprehensive project plans, schedules, and resource allocation strategies.<br>* Identify, assess, and mitigate technical risks and issues throughout the project lifecycle.<br>* Manage and mentor project engineering teams, providing technical guidance and fostering a collaborative work environment.<br>* Communicate project status, technical challenges, and solutions effectively to internal and external stakeholders.<br>* Ensure adherence to relevant engineering standards, quality procedures, and regulatory requirements.<br>* Conduct technical reviews and approvals of designs, specifications, and documentation.<br>* Contribute to the continuous improvement of engineering processes and methodologies.<br>* Collaborate with cross-functional teams, including R&amp;D, manufacturing, procurement, and sales, to achieve project objectives.<br>Job Qualifications**<br>* Bachelor's degree in Electrical Engineering<br>* Minimum of 14 years of experience in engineering, with at least 5 years in a project lead role<br>* Proven track record of successfully leading and delivering complex engineering projects.<br>* Excellent leadership, communication, and interpersonal skills.<br>* Ability to manage multiple priorities and work effectively in a fast-paced environment.<br>* Strong analytical and problem-solving abilities.<br>&nbsp;</p><br><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About Jumeirah and The Hotel:&nbsp;</strong></span></p><br><p><span>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</span></p><br><p><span>Jumeirah Messilah Beach Hotel and Spa offers easy access to Kuwait’s Central Business District, airport and major attractions. The beachfront resort features 316 rooms and suites, 80 residential suites and 12 villas, seven restaurants, cafés and lounges, a Talise Spa, 200-metre private beach, two swimming pools and a children’s play area. Extensive conference and banqueting facilities are available, including the Badriah ballroom.</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><span>An opportunity has arisen for a <strong>Assistant Marketing Manager</strong> to join the <strong>Marketing </strong>at <strong>Jumeirah Messilah Beach, Kuwait</strong>. The main duties and responsibilities of this role:</span></p><br><ul><li><p><span>Thinking creatively and producing new ideas in creative concepts.</span></p><br></li><li><p><span>Interpret master concepts and develop design deliverables in line with it.</span></p><br></li><li><p><span>Present finalised design concepts in a professional manner visually.</span></p><br></li><li><p><span>Working with a wide range of media, including photography, design, web design.</span></p><br></li><li><p><span>Adaptation of existing artwork to ensure the visual look and feel is consistent.</span></p><br></li><li><p><span>Master artwork adaptation to apply to different deliverables for campaigns.</span></p><br></li><li><p><span>Updating of brochures and collaterals in English and Arabic languages.</span></p><br></li><li><p><span>Photography and image sourcing for new creative concepts.</span></p><br></li><li><p><span>Menu design and design adaptations to meet the needs of the business.</span></p><br></li><li><p><span>Develop and maintain a marketing artwork archive for all artwork files.</span></p><br></li><li><p><span>Set up and maintain a well organised library for all image files.</span></p><br></li></ul><p><span><span>Train executives in the marketing cluster in basic graphic design skills.</span></span></p><br><p><strong>About you:</strong></p><br><ul><li>Skill in developing effective presentations.</li><li>Analytical focus w/ strong quantitative &amp; budget mgmt&nbsp;skills</li><li>3-5 years sales &amp; marketing experience in service industry</li><li>Technical understanding of photography, film, rich media</li><li>Market planning, Project management, basic accounting, strong negotiation skills.</li><li>Proficiency in new media/digital marketing and distribution.</li></ul><p><strong>About the Benefits:</strong></p><br><p>Besides generous F&amp;B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an experienced Contracts Manager to join our construction project team in Kuwait. The candidate will be responsible for contract administration, commercial coordination, claims management, subcontract management, and contractual risk control throughout the project lifecycle.</p><p>Key Responsibilities:</p><p>• Manage and administer main contracts, subcontracts, and related commercial documents.</p><p>• Review, draft, and amend contractual correspondence, notices, claims, variations, and contractual submissions.</p><p>• Support the project team in identifying contractual risks and proposing mitigation measures.</p><p>• Coordinate with project management, commercial, legal, procurement, and finance teams on contract-related matters.</p><p>• Prepare and review claims, extension of time submissions, variation orders, and contract close-out documents.</p><p>• Monitor contractual obligations, deadlines, deliverables, and compliance requirements.</p><p>• Participate in negotiations with clients, consultants, subcontractors, and suppliers.</p><p>• Provide contractual advice to the project team and support dispute resolution when required.</p><p>• Maintain proper records of all contract documents, correspondence, approvals, and claims files.</p><p>Working location: Kuwait</p><p>Working type: Onsite</p><p>Employment type: Full-time</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Bachelor’s degree in Civil Engineering, Quantity Surveying, Construction Management, Law, or a related field.</p><p>• Minimum 10 years of relevant experience in contract management within the construction industry.</p><p>• Experience in infrastructure, building, EPC, wastewater treatment, or large-scale construction projects is preferred.</p><p>• Strong knowledge of FIDIC contracts and construction contract administration.</p><p>• Good experience in claims, variations, EOT, subcontract management, and contractual correspondence.</p><p>• Strong negotiation, communication, coordination, and problem-solving skills.</p><p>• Ability to work under pressure and handle complex contractual issues independently.</p><p>• Good command of English, both written and spoken.</p><p>• GCC or Middle East project experience is preferred.</p><p>• Proficiency in MS Office and contract/document management systems.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<br><br> * The Role of the Bid Manager is to manage the full spectrum of the bid life cycle (RFP, Pre-Tender Meetings, Q&amp;A, Bid Preparation, Post Tender Clarification, Award Process, handover to Operations) through the design and implementation of an effective, auditable, collaborative process for proposal preparation and submission.&nbsp;<br><br><br>What you will be doing<br><br> * Convene round-table meetings with stakeholders to inform a robust, auditable and criteria-driven approach to each opportunity.<br> * Create, and include others as appropriate, review an opportunity story board and provide innovative input which optimizes the bid.<br> * Ensure visual clarity, attractiveness and salience as well as financial robustness based on an analysis of the client’s profile.<br> * Lead and manage the performance, conduct, development and engagement of the Bid Team.<br> * Lead the proposal handover to Operations to support the so that the Project Management and the design team have the background before the project kick-off.<br> * Play a lead role in addressing post-submission queries / clarifications, collaborating as appropriate with Departmental representatives and/or project managers etc. in order to turn these around quickly and comprehensively.<br> * Prepare Financial Strategy for review by other key Departments and/or other stakeholders to support agile and value-adding decision-making.<br> * Prepare Financial proposal where different/new pricing mechanism is required, depending on the requirements.<br> * Provide team with inputs on proposal representations - diagrams etc., interfacing as appropriate with the Marketing and Graphic Design team to optimize the documentation’s look, feel, brand alignment etc.<br> * Review and address requirements, preferences and Pace’s competitive advantage relative to the nature of the opportunity as well as prevailing market rates for like-opportunities.<br> * Review synopsis for various RFPs and provide team with teaming strategies e.g. bid-winning strategy to choose the right partners.<br> * Review the RFPs and study the opportunity, risk associated, workload etc and discuss with Director on Go / No-Go. Support the Director with Bid Decisions.<br> * Source and validate man-month quotations from applicable Centre of Excellence stakeholders, challenging and clarifying as appropriate to support proposals which enjoy the full buy-in of applicable Cor stakeholders.<br> * Sourcing and validating labour rates based on appropriate sources of information.<br> * Support agile go/no-go decision-making based on defined financial appetite, reputational enhancement opportunity, risk thresholds and related business aspects.<br> * Prepare &amp; agree matrix of responsibility between Associates/Joint Venture partners.<br><br>Required Experience<br><br> * A minimum of 10 years of substantial, ideally senior experience in Bid Management within the Architectural / Engineering / Construction industry.<br> * Ideally, has worked in a Consultancy with recent relevant Middle East experience.&nbsp;<br><br><br>Education<br><br> * Graduate in Engineering / Computers / Management.&nbsp;<br><br><br>Certifications &amp; Memberships<br><br> * Additional training courses, professional and personal development with membership to professional groups, societies or institutes, desired.<br><br>Essential Skills<br><br> * MS Office (Outlook, Word, Excel, power point). Adobe In design is a plus.&nbsp;<br> * Technical knowledge in Design and Engineering process.&nbsp;<br> * Clear and precise communication skills in English, verbally and in writing.&nbsp;<br> * Has the ability to present and influence an audience.&nbsp;<br> * Critical thinker, can analyse data and propose commercial options.&nbsp;<br> * Effective work style to be time effective and turnaround requests to meet deadlines accurately.&nbsp;<br> * Organised, can plan and manage work demands within the team.&nbsp;<br> * Looks ahead, commercial minded to take advantage of market opportunities.&nbsp;<br> * Enjoys the challenge of bid work, driven by success and achievement.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Bid Manager - Development Department<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic &amp; Operational Leadership:</strong> Lead all retail sales functions (New, Used/Certified, Warehouse, NVD, Administration) to achieve sales and profitability goals.</li><li><strong>Performance &amp; Profitability:</strong> Drive retail sales performance, optimize inventory turnover, and maximize gross profit.</li><li><strong>Customer Excellence:</strong> Oversee the vehicle delivery process and coordinate with the CRM team to ensure top-tier Net Promoter Scores (NPS) and customer satisfaction.</li><li><strong>Cross-Functional Coordination:</strong> Collaborate with Service, Parts, Marketing, Finance, and Fleet Sales to ensure seamless operations.</li><li><strong>GM Principal Compliance:</strong> Maintain full compliance with all General Motors standards, programs, and reporting requirements.</li><li><strong>Leadership &amp; Development:</strong> Lead, coach, and develop the retail sales team to build organizational capability and ensure succession planning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><strong>Experience:</strong> Minimum 12+ years of retail automotive sales experience, with at least 5 7 years in a senior management role with full P&amp;L responsibility.</li><li><strong>Industry:</strong> Strong background in OEM dealership operations (GM experience is a major plus).</li><li><strong>Skills:</strong> Proven strategic thinker with strong financial acumen, leadership, and people management skills.</li><li><strong>Education:</strong> Bachelor's degree required; MBA preferred.</li><li><strong>Systems:</strong> Experience with Kerridge or similar DMS is highly desirable.</li><li><strong>Language:</strong> Fluent in English &amp; Arabic (written and spoken).</li><li><strong>Location:</strong> Open to local candidates currently based in Kuwait only (valid transferable residency is required).</li></ul><p></p></section>

Libertex Group Overview<br><br>Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.<br><br>Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex', the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.<br><br>A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.<br><br>The Libertex Group in Numbers:<br><br>28+ years of fintech experience3M+ clients worldwide700+ employees45+ international awards (for Libertex)300+ tradable assets (through Libertex)<br><br>The Libertex Group is constantly driven by a single passionate purpose - to tirelessly work on developing amazing fintech for people who simply want to have ‘more' in their lives.<br><br>Job Overview<br><br>As a Business Development Manager, you will drive client acquisition and partnership growth across GCC. Your role will involve onboarding IBs, affiliates, trading academies and institutional clients while ensuring compliance with regional regulations.<br><br>Main Responsibilities<br><br>Develop and execute a business development strategy tailored to GCC, focusing on client acquisition and retention Identify, recruit, and manage Introducing Brokers (IBs), affiliates, and institutional clients in GCCAct as the main point of contact for partners, ensuring their satisfaction and loyalty Collaborate with the marketing team to design and deploy region-specific campaigns Represent the company at expos, seminars, and events Stay updated on regulatory frameworks, competitive offerings, and market trends Track KPIs: revenue, client acquisition, conversion rates, and trading volumes<br><br>Requirements<br><br>Degree in Business Management, Marketing or any other relevant field. At least 3-5 years of experience in Forex/CFD business development, with a focus on GCC markets Excellent command of Arabic and English language Strong network of IBs, affiliates, and traders in GCCKnowledge of GCC market dynamics, including trading behaviors and regulations Excellent negotiation, presentation, and communication skills<br><br>Benefits<br><br>21 working days of annual leave Work remotely whilst being part of a global team Udemy Business unlimited membership Professional and personal development opportunities in a fast-growing environment <br><br>Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service Inspects all VIP rooms prior to arrival Oversee maintenance of efficient repeat guest history system Promote Inter-Hotel sales and in-house facilities Perform such functions as to include:Priority Club and regular guest welcome letters Solicitation of Priority Club applications Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Attending to special requests by guests Develop and implement guest telephone contact systems Compile, analyze and control guest relations’ costs Schedule and attend regular Priority Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Organize and conduct regular meetings for all Guest Relation’s staff to facilitate communications and smooth operations Supervises Guest Relations Team to ensure a consistently high standard of customer service following the Inter Continental guidelines and the Standard Operating Procedures of the department. Ensures daily tasks and activities are completed. Ensures that all staff has a high level of product knowledge of the hotel and the local area and know what is happening in the hotel on a daily basis. Informs other operational departments such as Housekeeping and F&B on matters related to arrival times, special requests and VIP amenities set up. Regularly reviews and develops the standards of VIP amenities following guest comments. Monitors the enrolment and correct handling and updating of Priority Club Membership in the system. Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel maximize rooms’ sales and revenue for the hotel. Conducts show rounds to the preset standard. Ensure and maintain the security of information relating to customers and personnel in the hotel. Adhere to company credit policies to ensure that all revenue expected will be received.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.