وظائف مندوب مبيعات في الكويت

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Solution Engineering Manager Siemens Grid Software Location: Kuwait City, Kuwait About the role: This is a senior leadership role at the intersection of engineering excellence and regional energy transformation. As Solution Engineering Manager, you will be the driving force behind the technical delivery of Siemens Grid Software portfolio overseeing multidisciplinary teams and managing a portfolio of high-impact infrastructure projects that directly support national agendas, including Kuwait Vision and broader grid modernization programs. Key Responsibilities Lead end-to-end technical execution of Grid Software projects in Kuwait, ensuring delivery on time, within scope, budget, and quality standards Define project objectives, technical scope, resource allocation, and delivery strategies in collaboration with key stakeholders Drive engineering best practices through the reuse of standard components, templates, and proven delivery frameworks Ensure full compliance with Siemens architectural standards, technical governance, cybersecurity requirements, and EHS policies Represent Siemens in senior-level engagements with government entities, utilities, EPC contractors, and strategic partners Support pre-sales activities, strategic customer engagements, and long-term account retention initiatives Contribute to regional go-to-market strategy and business development planning in alignment with sales and regional management Build and maintain trusted relationships with customers, partners, vendors, and internal stakeholders at all levels Lead and coordinate internal engineering resources, project managers, lifecycle teams, and third-party vendors across geographically distributed teams Coach and develop Technical Project Leads, Engineers, and delivery teams fostering a high-performance, collaborative culture Monitor project performance through robust reporting, scheduling, and quality management mechanism Identify, manage, and resolve technical risks, bottlenecks, and escalation topics throughout the project lifecycle Oversee budget accountability and P&amp;L contribution for the territory's engineering portfolio Lead operational improvement initiatives and support business transformation programs within the territory Manage scope, schedule, and cost changes using structured governance and changing control processes Collaborate with global component teams to ensure alignment with Siemens' architectural and delivery standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your Profile Bachelor s degree in electrical engineering, Electronic Engineering, Telecommunications, Computer Science, IT, or a related technical discipline 10 15 years of progressive experience in project execution and engineering leadership, with a focus on medium to large-scale infrastructure or Grid Software projects Proven track record leading multicultural, multidisciplinary engineering and project management teams in international environments Strong background in the Transmission and Distribution sector, with expertise in SCADA systems, IT/OT integration, digitalization, IoT, and cybersecurity Deep technical knowledge of Substation Automation and Telecommunication Systems, including familiarity with Siemens and competitor solutions Experience managing matrix organizations and navigating complex, multi-stakeholder project environments Experience working within Kuwait or broader markets is strongly preferred Established network and familiarity with Kuwait utilities, transmission operators, or government entities is a distinct advantage Understanding of regional regulatory, procurement, and project delivery frameworks in Kuwait and in the Gulf Exceptional communication, stakeholder management, negotiation, and executive presentation skills Demonstrated passion for developing people, coaching technical teams, and building high-performance cultures Strong commercial acumen with solid understanding of project controlling, scheduling, and corrective action frameworks Fluent in English (written and spoken) while Arabic language is highly advantageous</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Details Job Title Customer Relationship Executive Job Country Kuwait Zone Al Asimah Duties &amp; Responsibilities Job Code: PegaY2014-S02 MAJOR RESPONSIBILITIES: Responsible to acquire, retain &amp; expand relationships with customers by identifying customer needs first and then recommending appropriate solutions for the customer to consider &amp; accept Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement Ensure fairness in all aspects of company strategy, sales processes, customer correspondence, financial promotions, administration and complaint handling Provide weekly/ periodic reports to Regional Corporate Manager as and when required ESSENTIALS/REQUIREMENTS: Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services &amp; Solutions Excellent verbal and written communication skills (English &amp; Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services &amp; Solutions Excellent verbal and written communication skills (English &amp; Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence</p><p></p></section>

<p>The TA Representative in NPhS country is responsible for supporting HQ by executing the in-field tactics for assigned priority brands within a defined territory. The role focuses on high-quality external stakeholder engagement and delivery of agreed field performance objectives, in line with Novartis policies, ethical standards, and compliance requirements. #LI-Onsite</p><p>Major accountabilities:</p><ul><li>Execute data-driven field engagement and delivering tailored omnichannel interactions using digital tools</li><li>Deliver high-quality, compliant product promotion aligned with brand strategy and therapeutic area priorities</li><li>Act as a trusted partner to HCPs by communicating clinical evidence, product value, and appropriate use</li><li>Leverage next best action insights and digital platforms to maximize engagement impact and execution excellence</li><li>Capture and share field insights on customer needs, market dynamics, and competitor activity to inform strategy and territory planning</li><li>Collaborate cross-functionally and operate in full compliance with company policies, ethical standards, and local regulations</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree/education in relevant discipline.</p><p>Solid understanding of Kuwait market is preferred.</p><p>Can demonstrate successful performance track record</p><p>Solid communication skills, analytical skills, and presentation skills.</p><p>Strong external stakeholders engagement and relationship management skills.</p><p>Proven ability to use digital/AI tools as part of daily work.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Senior IT Engineer – Telephony &amp; Contact Center Solutions is responsible for designing, implementing, supporting, and optimizing enterprise telephony and contact center solutions. The role combines pre-sales consulting, solution architecture, deployment leadership, and post-implementation support activities.</p><p>The successful candidate will possess hands-on expertise with Avaya, Cisco, and Mitel platforms, strong contact center and IVR capabilities, application integration knowledge, and the ability to engage customers throughout the solution lifecycle from requirements gathering to production support.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Telephony &amp; Contact Center Solutions</b></p><ul><li>Design, configure, implement, and support Avaya, Cisco, and Mitel telephony platforms.</li><li>Deploy and manage contact center solutions including voice, IVR, reporting, call recording, workforce optimization, and omnichannel components.</li><li>Design and develop IVR call flows based on customer business requirements.</li><li>Perform telephony migrations, upgrades, and infrastructure modernization projects.</li><li>Conduct root cause analysis and performance optimization of telephony environments.</li><li>Support SIP, VoIP, gateways, SBCs, and unified communications platforms.</li></ul><p><b>System Integration</b></p><ul><li>Integrate contact center platforms with: </li><li>Oracle Databases</li><li>Microsoft SQL Server</li><li>CRM applications</li><li>Enterprise APIs</li><li>Third-party business systems</li><li>Develop and troubleshoot integrations using: </li><li>Java</li><li>Python</li><li>PL/SQL</li><li>REST/SOAP APIs</li><li>Support application servers including Tomcat and GlassFish.</li></ul><p><b>Infrastructure &amp; Platform Support</b></p><ul><li>Troubleshoot Linux, Solaris, and Windows Server environments.</li><li>Perform backup, restoration, disaster recovery, and business continuity activities.</li><li>Monitor system stability, utilization, and performance metrics.</li><li>Ensure high availability and operational readiness of mission-critical systems.</li></ul><p><b>Pre-Sales &amp; Solution Consulting</b></p><ul><li>Analyze customer requirements and participate in solution discovery workshops.</li><li>Review and interpret: </li><li>RFPs</li><li>RFQs</li><li>Tenders</li><li>Technical specifications</li><li>Prepare: </li><li>Technical proposals</li><li>Compliance matrices</li><li>Solution architectures</li><li>Scope of work documents</li><li>Bill of Quantities (BOQ)</li><li>Costing and sizing recommendations</li><li>Coordinate with vendors for: </li><li>Licensing</li><li>BoM validation</li><li>Technical clarifications</li><li>Pricing support</li><li>Define project assumptions, exclusions, dependencies, deviations, and risks.</li><li>Take ownership of complete proposal submissions.</li></ul><p><b>Project Delivery &amp; Deployment</b></p><ul><li>Lead on-site implementations and customer deployments.</li><li>Develop migration and cutover plans.</li><li>Execute installation, configuration, integration, and testing activities.</li><li>Conduct: </li><li>FAT</li><li>SAT</li><li>UAT</li><li>Go-Live activities</li><li>Provide production support during critical implementation windows.</li><li>Manage post-production stabilization and knowledge transfer activities.</li></ul><p><b>Customer &amp; Stakeholder Management</b></p><ul><li>Act as technical lead during customer meetings and workshops.</li><li>Communicate effectively with business users, IT teams, vendors, and project stakeholders.</li><li>Manage customer expectations throughout pre-sales and project delivery phases.</li><li>Provide executive-level technical presentations and demonstrations.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Required Qualifications</b></p><p><b>Education</b></p><ul><li>Bachelor's Degree in Computer Engineering, Information Technology, Telecommunications, or a related discipline.</li></ul><p><b>Experience</b></p><ul><li>7+ years of experience in Enterprise Telephony and Contact Center Solutions.</li><li>Proven experience in both pre-sales and implementation roles.</li><li>Experience delivering projects within Kuwait or GCC markets is preferred.</li></ul><p><br></p><p><b>Technical Skills</b></p><p><b>Telephony Platforms</b></p><ul><li>Avaya Aura</li><li>Avaya Contact Center</li><li>Cisco Unified Communications Manager (CUCM)</li><li>Cisco Contact Center</li><li>Mitel Telephony Solutions</li><li>SIP and VoIP Technologies</li></ul><p><b>Contact Center Technologies</b></p><ul><li>IVR Design and Development</li><li>Call Recording Solutions</li><li>Workforce Management</li><li>Multi-channel Contact Centers</li><li>Reporting and Analytics</li></ul><p><b>Databases</b></p><ul><li>Oracle Database</li><li>Microsoft SQL Server</li><li>PL/SQL Programming</li></ul><p><b>Programming &amp; Integration</b></p><ul><li>Java</li><li>Python</li><li>REST APIs</li><li>SOAP APIs</li><li>System Integration Technologies</li></ul><p><b>Operating Systems</b></p><ul><li>Linux</li><li>Solaris</li><li>Windows Server</li></ul><p><b>Application Servers</b></p><ul><li>Apache Tomcat</li><li>GlassFish</li></ul><p><b>Infrastructure</b></p><ul><li>TCP/IP Networking</li><li>SIP Trunking</li><li>Session Border Controllers (SBC)</li><li>High Availability Solutions</li><li>Backup &amp; Recovery</li></ul><p><br></p><p><b>Preferred Industry Experience</b></p><p>Experience delivering solutions for:</p><ul><li>Banking &amp; Financial Services</li><li>Telecommunications</li><li>Oil &amp; Gas</li><li>Government</li><li>Aviation / Airlines</li><li>Large Enterprise Contact Centers</li></ul><p><br></p><p><b>Behavioral Competencies</b></p><ul><li>Strong customer-facing skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to work under pressure during critical production incidents.</li><li>Strong analytical and problem-solving skills.</li><li>Commercial and business awareness.</li><li>Ability to balance pre-sales, project delivery, and support responsibilities.</li><li>Team leadership and mentoring capability.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Successful project delivery within scope and timeline.</li><li>Proposal win rate and customer satisfaction.</li><li>System uptime and service availability.</li><li>Incident resolution within SLA.</li><li>Successful UAT and Go-Live completion.</li><li>Customer feedback and stakeholder satisfaction.</li><li>Quality and accuracy of technical proposals.</li><li>Revenue contribution through pre-sales support.</li></ul><p><b>Preferred Certifications</b></p><ul><li>Avaya Certified Professional (ACP)</li><li>Cisco CCNP Collaboration</li><li>Cisco Contact Center Certifications</li><li>ITIL Foundation</li><li>Oracle Database Certifications</li><li>Microsoft Certifications</li><li>PMP or PRINCE2 (Preferred)</li></ul><p>This JD aligns well with a <b>Kuwait System Integrator (SI) / Enterprise Solutions Provider</b> environment where the resource is expected to handle <b>Pre-Sales (30%) + Deployment/Support (70%)</b> and work directly with enterprise customers in banking, telecom, oil &amp; gas, and airline sectors.</p><p><br></p><p><br></p></div>

<p><h4>About the hotel:</h4> <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p> <p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p> <p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p> <p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p> <p>An opportunity has arisen for a <strong>Waiter</strong> to join <strong>Mint Outlet</strong> at <strong>Jumeirah Messilah Beach</strong>. The main duties and responsibilities of this role are:</p> <h4>About you:</h4> <ul> <li>To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.</li> <li>To anticipate and service guests' requirements before requests are necessary.</li> <li>To be familiar with the beverage service including stemware used and appropriate garnishes.</li> <li>To complete opening and closing side work as assigned and have all tables set according to standard.</li> <li>To present menus and explanations for all menu items as well as specials of the day.</li> <li>To be fully knowledgeable of and utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.</li> <li>To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.</li> <li>To report any accident or guest complaint immediately, no matter how minor, to a manager.</li> </ul> <h4>About the benefits:</h4> <p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-09<p><b>Country: </b></p><br>Kuwait<p><b>Location: </b></p><br>KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, MirqabJob Purpose<p>The role holder supports Service Operations by coordinating field support activities, maintaining operational records, preparing reports and dashboards, supporting process governance, and ensuring timely follow-up of operational activities. The role works closely with field teams, supervisors, customers, and internal stakeholders to improve operational efficiency and service performance.</p><br>Key ResponsibilitiesCore Responsibilities<ul><li>Support field operations through coordination, follow-up, and process administration.</li><li>Maintain operational trackers, records, and documentation.</li><li>Prepare and distribute operational reports, KPI reports, dashboards, and management updates.</li><li>Support customer communication requirements, appointments, and reporting activities.</li><li>Monitor pending actions, operational KPIs, and business processes to support timely completion.</li><li>Support timesheet validation, compliance monitoring, and reporting activities.</li><li>Coordinate with supervisors, finance, sales, and field teams to support operational requirements.</li><li>Maintain data accuracy and support system updates.</li><li>Participate in process improvement, reporting enhancement, and automation initiatives.</li><li>Support regional projects related to service operations, reporting, governance, and continuous improvement.</li></ul>Self-Management<ul><li>Work with the reporting manager to establish and achieve performance objectives.</li><li>Identify development needs and participate in relevant training opportunities.</li><li>Maintain a high level of professionalism, accountability, and customer focus.</li><li>Keep abreast of business processes, technologies, and best practices.</li></ul>Minimum Qualifications, Experience and SkillsMinimum Qualification<ul><li>Diploma or Bachelor's Degree in Business Administration, Engineering, Information Systems, or related field.</li></ul>Years of Experience<ul><li>Minimum 3–5 years of experience in operations support, service coordination, reporting, administration, or related functions.</li></ul>Skills &amp; Experience<ul><li>Experience supporting service or field operations and coordinating with multiple stakeholders.</li><li>Experience in reporting, KPI tracking, dashboard preparation, and process coordination.</li><li>Strong Microsoft Excel skills; Power BI knowledge is preferred.</li><li>Strong analytical, communication, and stakeholder management skills.</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment.</li><li>Experience with operational systems, digital tools, and reporting platforms is an advantage.</li></ul>Language Skills<ul><li>Fluent written and spoken English.</li><li>Arabic is an advantage..</li></ul><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The SIS Well Placement Engineer is responsible for assisting in delivery of safe, efficient, and reliable products and services to our customers. The job consults with operations groups as needed to support the area of expertise and identifies opportunities for continuous improvement of product and service delivery and formally communicates findings. The SIS Well Placement Engineer actively participates in promoting new technology and services offerings and supports the PL in risk management and applying lessons learned to improve job design and execution as related to the area of expertise. They provide real-time support to operations as required. Provide technical support in the area of expertise throughout the Sales and Product and Service Delivery process. Assist as required with the development of technical job designs for PLs. Assist with identifying areas where new and cost effective techniques can be applied. Explore opportunities for value-added products and services. Consult with Design/Technical Engineer role as required to optimize the technical design. Assist in real-time incident response, recovery, and investigation as related to the area of expertise. Assist in evaluating technical viability and overall appraisal of tenders as related to the area of expertise. Remain current on new technologies. Maintain customer visibility through active participation in professional society activities and calls for papers. Understand the competition s technical offering. Participate in external technical societies and communities. Contribute, write and review technical publications. Engage with local universities, Customer institutes and research organizations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>10+ SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><p></p></section>

Video Testimonial<br><br>Job Details<br><br>Department: Rehab Therapy - System PPS<br><br>Shift: Day<br><br>Working Hours: 8-5<br><br>Summary:<br><br>The Clinical Documentation Improvement (CDI) Specialist for Inpatient Rehabilitation ensures the medical record accurately reflects patient complexity and resources, linking clinical care, compliance, and reimbursement. Reporting to the Rehab Quality/PPS Manager, this role also serves as the Registered Nurse (RN) representative for weekly Interdisciplinary Team (IDT) conferences, using direct clinical interviews and record reviews to align patient status with the IRF-PAI.<br><br>Other Information:<br><br>License: Active Registered Nurse (RN) license. Experience: 3+ years of clinical experience in an Inpatient Rehab Facility (IRF) or Acute Care setting. Knowledge Base: Proficiency in ICD-10-CM coding and Section GG functional scoring. Communication: Ability to confidently lead discussions in a room of physicians, therapists, and case managers. Analytical Skills: High attention to detail with the ability to spot clinical inconsistencies across multiple disciplines.<br><br>This job will be authorized 80.00 hours bi-weekly.<br><br>"><br><br>Department: Rehab Therapy - System PPS<br><br>Shift: Day<br><br>Working Hours: 8-5<br><br>Other Information:<br><br>License: Active Registered Nurse (RN) license. Experience: 3+ years of clinical experience in an Inpatient Rehab Facility (IRF) or Acute Care setting. Knowledge Base: Proficiency in ICD-10-CM coding and Section GG functional scoring. Communication: Ability to confidently lead discussions in a room of physicians, therapists, and case managers. Analytical Skills: High attention to detail with the ability to spot clinical inconsistencies across multiple disciplines.<br><br>This job will be authorized 80.00 hours bi-weekly.

<p>Supervise and control the entire drilling operation activities during the night shift, ensuring the successful completion of the well and drilling activities while liaising closely with Senior Tool Pusher or deputize for the Senior Tool Pusher when required. At all times considering the safety of personnel, the environment, and equipment to maximize drilling operation efficiency.</p><p><strong>Roles &amp; Responsibilities:</strong></p><p><strong>Drilling Operations:</strong></p><ul><li>Ensures the safety of personnel, equipment, and the efficiency of operations on the drill floor and other drilling operation associated areas.</li><li>Plans and schedules all drilling and associated activity.</li><li>Directs personnel towards achieving optimum job performance according to the client s requirements.</li><li>Ensures any deviation from client well plan (Game Plan) is approved by STP, and that Client representative has documented in written form, and that necessary management of change or deviation is approved in Synergi prior to operation starts.</li><li>Consult with the STP and Client s Representative regarding the progress of the Drilling program and associated operations, keeping the driller informed about the ongoing drilling program objectives and communicating any changes in plans.</li><li>Ensure that space-out drawings are correct and are posted in the drillers cabin.</li><li>Overseeing that post-jarring sheet are filled out and understood by the driller.</li><li>Relieve the Driller at the Driller s console as operational requirement demands.</li><li>Ensures that all necessary equipment is ready for the next phase of the Drilling / Workover program and that necessary rig procedures, including JSA and PTW, are prepared on time and with good quality for the actual operations.</li><li>Assists &amp; supervises drilling crew at the location at all relevant times, ensuring circulating time is sufficient and the well is stable on trips, when the BHA is being worked and whenever there is a hole problem.</li><li>Operates the drilling unit with strict adherence to company Drilling &amp; Well Control manuals, by reviewing and approving all drilling related work permits.</li></ul><p><strong>Well Control:</strong></p><ul><li>Ensure that well control requirements are in place according to operational requirements - assist in supervising well killing operations in any well control situation.</li><li>Plans &amp; monitors comprehensive well control parameters to proactively identify any signs of well control issues for early detection and swift response.</li><li>Maintains and regularly tests well control equipment, in accordance with Company s and Client s requirement, ensuring its readiness and effectiveness in critical situations.</li><li>Perform all well control calculations (i.e., mud weight increase, initial and final circulating pressures, number of strokes, etc.).</li></ul><p><strong>Management of Major Emergencies:</strong></p><ul><li>To be part of the Rig s Emergency Response Team as detailed in the Emergency Plan and Company Procedures.</li><li>Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency.</li><li>Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements.</li></ul><p><strong>Materials &amp; Equipment:</strong></p><ul><li>Assist STP in ensuring the location has sufficient stock of parts and materials to perform drilling and associated operations as per contractual requirements.</li><li>Ensure planned maintenance and repair of drilling equipment including draw-works, mud pumps, top drive, rotary table, and BOP are completed and documented to ensure optimum condition and proper availability of required tools.</li><li>Responsible for housekeeping standards in all drilling areas, sack store and mud pump room.</li></ul><p><strong>Rig Move:</strong></p><ul><li>Support STP in planning all related rigs move activities, equipment, supplies, personnel in compliance with the Rig move Procedures.</li><li>Assesses the current and new location, considering factors such as safety, lifting equipment availability at location, preparation for rig-up operations, Supervise the Rig move team during rigging down and rigging up activities to ensure they are followed efficiently and safely.</li></ul><p><strong>Client Management:</strong></p><ul><li>Develops and maintains positive working relationships with other department heads, supervisors, operator's representatives, subcontractors, and all personnel on the rig.</li><li>Responds to client requests and needs concerning materials, equipment, and personnel after getting adequate management approval.</li></ul><p><strong>Reporting and Documentation:</strong></p><ul><li>Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards.</li><li>Prepare accurate and timely reports, including daily drilling reports, equipment status reports and incident reports, to document drilling activities and operational performance.</li><li>Review all operational/technical bulletins, communicate pertinent points to crew members and implement all directives as required.</li><li>Assist STP in initiating, monitoring, and recording all maintenance and repairs work in collaboration with maintenance department.</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><p><strong>Education &amp; Experience:</strong></p><ul><li>Minimum education level required: High School or Vocational/Technical Qualification.</li><li>Minimum (8) years of working experience in land drilling and workover operations with contractors with a career history showing time served as Assistant Driller, Driller, and Tool pusher.</li><li>Must have working experience on Onshore rigs.</li></ul><p><strong>Skills/Competencies Required:</strong></p><ul><li>Fluent in English (written &amp; spoken).</li><li>PC literate in Microsoft Office</li><li>Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids.</li><li>Leadership, Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</li></ul><p><strong>Physical Requirements:</strong></p><ul><li>Regularly climbing (stairs, ladders).</li><li>Regularly bending, twisting, and standing.</li><li>Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat etc.).</li><li>Ability to work on day/night shifts.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum education level required: High School or Vocational/Technical Qualification.</li><li>Minimum (8) years of working experience in land drilling and workover operations with contractors with a career history showing time served as Assistant Driller, Driller, and Tool pusher.</li><li>Must have working experience on Onshore rigs.</li><li>Fluent in English (written &amp; spoken).</li><li>PC literate in Microsoft Office</li><li>Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids.</li><li>Leadership, Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</li><li>Regularly climbing (stairs, ladders).</li><li>Regularly bending, twisting, and standing.</li><li>Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat etc.).</li><li>Ability to work on day/night shifts.</li><li>Valid Well Control (Well Sharp / IADC) Certificate.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Launch Your Career as a Field Engineer with Weatherford</strong> &nbsp;</p><br><p>Are you ready to kick-start your engineering career in a hands-on, high-impact role? At Weatherford, our Field Engineers are the essential connection between our&nbsp;cutting-edge&nbsp;technologies and the real-world challenges faced in oil and gas rigs. &nbsp;</p><br><p>This is more than just a job —&nbsp;it’s&nbsp;an adventure.&nbsp;You’ll&nbsp;be working in the field, often at remote rig sites, where&nbsp;you’ll&nbsp;gain unmatched experience and responsibility from day one. Whether&nbsp;it’s&nbsp;assembling equipment, analysing data, or solving problems on the fly,&nbsp;you’ll&nbsp;be at the heart of operations that matter. &nbsp;</p><br><p><strong>Your Development Journey</strong> &nbsp;</p><br><p>You’ll&nbsp;be enrolled in our 4-year Field Engineer Technical Development Program, which blends classroom learning with real-world experience: &nbsp;</p><br><ul> <li>Year 1: Work with guidance and take part in hands-on training at one of our global&nbsp;centers. Travel may be needed to gain real-world experience&nbsp;</li> <li>Year 2: Take on more responsibility at the wellsite while continuing to grow your technical skills through hands-on and classroom training&nbsp;</li> <li>Years 3 &amp; 4: Expanding your knowledge and skills, and may lead teams at the wellsite while serving as the main contact for our clients&nbsp;</li></ul><p><strong>Your day-to-day could include: </strong>&nbsp;</p><br><ul> <li>Prepare, deploy, and&nbsp;operate&nbsp;advanced downhole tools to meet specific wellsite objectives&nbsp;</li> <li>Utilize&nbsp;cutting-edge&nbsp;simulation software to design and&nbsp;optimize&nbsp;wellsite solutions tailored to client needs&nbsp;</li> <li>Analyse performance data and recommend improvements &nbsp;</li> <li>Manage equipment&nbsp;logistics&nbsp;and ensure seamless setup and operation at the rig site&nbsp;</li> <li>Create detailed post-job reports and share actionable insights with clients and internal teams&nbsp;</li> <li>Champion a culture of continuous improvement with a strong focus on safety, quality, and performance&nbsp;</li> <li>Deliver front-line engineering support to our customers throughout operations, resolving issues independently&nbsp;</li></ul><p>&nbsp;<strong>What&nbsp;We’re&nbsp;Looking For</strong> &nbsp;</p><br><ul> <li>Graduated with bachelor’s degree in engineering (all fields) within the last 24 months&nbsp;</li> <li>No more than 1 year of experience&nbsp;</li> <li>English language fluent&nbsp;proficiency&nbsp;(written and spoken)&nbsp;</li> <li>Strong communication&nbsp;and interpersonal skills&nbsp;</li> <li>Ability to analyse complex problems, apply critical thinking, and make informed decisions&nbsp;</li> <li>A passion for hands-on work and learning in dynamic environments (onshore and offshore)&nbsp;</li></ul><p><strong>What to Expect</strong> &nbsp;</p><br><p>This role is physically and mentally demanding.&nbsp;You’ll&nbsp;work 12-hour shifts (day or night), often in tough weather conditions. You may be away from home for extended periods, including weekends and holidays. But if&nbsp;you’re&nbsp;up for the challenge, the rewards are big. &nbsp;</p><br><p>You’ll&nbsp;join one of our specialized product lines, such as: &nbsp;</p><br><ul> <li>Completions &nbsp;</li> <li>Drilling Services &nbsp;</li> <li>Wireline Services &nbsp;</li> <li>Artificial Lift &nbsp;</li> <li>Well Services &nbsp;</li> <li>Managed Pressure Drilling…and many more &nbsp;</li></ul><p><strong>Why Join Us?</strong> &nbsp;</p><br><ul> <li>Fast-track your career with structured development and mentorship &nbsp;</li> <li>Work with&nbsp;cutting-edge&nbsp;technology in real-world settings &nbsp;</li> <li>Travel, learn, and grow with a global leader in energy services &nbsp;</li> <li>Open doors to future roles in operations, product management, sales, and more &nbsp;</li></ul><p>Ready to engineer your future? Apply now and start your journey with Weatherford&nbsp;</p><br><br> </div>

<p><br></p><p><strong>Roles &amp; Responsibilities:</strong></p><p><strong>Drilling Operations:</strong> Ensures the safety of personnel, equipment, and the efficiency of operations on the drill floor and other drilling operation associated areas. Plans and schedules all drilling and associated activity. Directs personnel towards achieving optimum job performance according to the client s requirements. Ensures any deviation from client well plan (Game Plan) is approved by STP, and that Client representative has documented in written form, and that necessary management of change or deviation is approved in Synergi prior to operation starts. Consult with the STP and Client s Representative regarding the progress of the Drilling program and associated operations, keeping the driller informed about the ongoing drilling program objectives and communicating any changes in plans. Ensure that space-out drawings are correct and are posted in the drillers cabin. Overseeing that post-jarring sheet are filled out and understood by the driller. Relieve the Driller at the Driller s console as operational requirement demands. Ensures that all necessary equipment is ready for the next phase of the Drilling / Workover program and that necessary rig procedures, including JSA and PTW, are prepared on time and with good quality for the actual operations. Assists &amp; supervises drilling crew at the location at all relevant times, ensuring circulating time is sufficient and the well is stable on trips, when the BHA is being worked and whenever there is a hole problem. Operates the drilling unit with strict adherence to company Drilling &amp; Well Control manuals, by reviewing and approving all drilling related work permits.</p><p><strong>Well Control:</strong> Ensure that well control requirements are in place according to operational requirements - assist in supervising well killing operations in any well control situation. Plans &amp; monitors comprehensive well control parameters to proactively identify any signs of well control issues for early detection and swift response. Maintains and regularly tests well control equipment, in accordance with Company s and Client s requirement, ensuring its readiness and effectiveness in critical situations. Perform all well control calculations (i.e., mud weight increase, initial and final circulating pressures, number of strokes, etc.).</p><p><strong>Management of Major Emergencies:</strong> To be part of the Rig s Emergency Response Team as detailed in the Emergency Plan and Company Procedures. Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements.</p><p><strong>Materials &amp; Equipment:</strong> Assist STP in ensuring the location has sufficient stock of parts and materials to perform drilling and associated operations as per contractual requirements. Ensure planned maintenance and repair of drilling equipment including draw-works, mud pumps, top drive, rotary table, and BOP are completed and documented to ensure optimum condition and proper availability of required tools. Responsible for housekeeping standards in all drilling areas, sack store and mud pump room.</p><p><strong>Rig Move:</strong> Support STP in planning all related rigs move activities, equipment, supplies, personnel in compliance with the Rig move Procedures. Assesses the current and new location, considering factors such as safety, lifting equipment availability at location, preparation for rig-up operations, Supervise the Rig move team during rigging down and rigging up activities to ensure they are followed efficiently and safely.</p><p><strong>Client Management:</strong> Develops and maintains positive working relationships with other department heads, supervisors, operator's representatives, subcontractors, and all personnel on the rig. Responds to client requests and needs concerning materials, equipment, and personnel after getting adequate management approval.</p><p><strong>Reporting and Documentation:</strong> Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards. Prepare accurate and timely reports, including daily drilling reports, equipment status reports and incident reports, to document drilling activities and operational performance. Review all operational/technical bulletins, communicate pertinent points to crew members and implement all directives as required. Assist STP in initiating, monitoring, and recording all maintenance and repairs work in collaboration with maintenance department.</p><p><strong>People Management &amp; Development:</strong> Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team members. Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, classroom training and participation in safety drills and exercises. Support, promote and actively participate in ADES s Competency Assurance Program for their team. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive ADVANCE process to formalize a performance management culture.</p><p><strong>Job Requirements:</strong></p><p><strong>Education &amp; Experience:</strong> Minimum education level required: High School or Vocational/Technical Qualification. Minimum (8) years of working experience in land drilling and workover operations with contractors with a career history showing time served as Assistant Driller, Driller, and Tool pusher. Must have working experience on Onshore rigs.</p><p><strong>Skills/Competencies Required:</strong> Fluent in English (written &amp; spoken). PC literate in Microsoft Office Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids. Leadership, Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</p><p><strong>Physical Requirements:</strong> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat etc.). Ability to work on day/night shifts.</p><p><strong>Certifications:</strong> As per ADES Training Matrix. Valid Well Control (Well Sharp / IADC) Certificate.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education &amp; Experience:</strong> Minimum education level required: High School or Vocational/Technical Qualification. Minimum (8) years of working experience in land drilling and workover operations with contractors with a career history showing time served as Assistant Driller, Driller, and Tool pusher. Must have working experience on Onshore rigs.</p><p><strong>Skills/Competencies Required:</strong> Fluent in English (written &amp; spoken). PC literate in Microsoft Office Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids. Leadership, Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</p><p><strong>Physical Requirements:</strong> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat etc.). Ability to work on day/night shifts.</p><p><strong>Certifications:</strong> As per ADES Training Matrix. Valid Well Control (Well Sharp / IADC) Certificate.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Summary: </b>Superior authority at rig location for the operational safety, efficiency, drilling integrity and client relations, implementation and upholding of safety to prevent injuries, preserve life, protect equipment while maintaining compliance with environmental requirements. Provide onboard leadership and direction for department leaders, for meeting the client drilling program requirements while considering company procedures and allocated rig budget. Roles &amp; Responsibilities: Rig Operations: Organize and supervise the activities of drilling, moving and maintenance departments of the drilling unit to effectively carry out management and command functions in compliance with company procedures. Communicates with the Rig Manager in reviewing and discussing the client s projected well program before operations commence and throughout the well as necessary to stay abreast of pertinent operational activities and time factors. Ensure well programs, schedules are well known to the drilling crew and adequate written instructions are given and that necessary rig procedures, including JSA and PTW are prepared on time and with good quality for the actual operations. Ensure that necessary Management of Change or Deviation is approved in Synergi prior to operation starts. Manage &amp; review the execution of the drilling program in coordination with Client Representative and rig department heads through the daily operations plans (IADC logs). Make all decisions in conjunction with departments heads regarding utilization of equipment, making sure the rig and support equipment is properly maintained and fit for purpose. Ensure the availability of the optimum quantity of rig supplies, parts, materials, fuel, lubricants, potable water for the drilling program are onboard. Determines when to cease resume operations, as per company procedures in cooperation with the Rig Manager. Plan, approve, and supervise rig activities such as equipment maintenance, preventive maintenance program, repairs, daily maintenance of drilling fluids, etc. Ensure all activities are coordinated with minimal loss of time or effort. Overseeing that space-out drawings are correct and are posted in the drillers cabin. Overseeing that post-jarring sheet are filled out and understood by night Tool pusher and driller. Rig Move: Plan all related rigs move activities, equipment, supplies, personnel in compliance with the Rig move Procedures. Assesses the current and new location, considering factors such as safety, lifting equipment availability at location, preparation for rig-up operations, Supervise the Rig move team during rigging down and rigging up activities to ensure they are followed efficiently and safely. Management of Major Emergencies: Acts as the command team leader during emergency situations, through leading the Rig s emergency response teams as detailed on the Emergency Plan and Company Procedures. Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements. Ensure that housekeeping standards in all areas are in accordance with Company requirements. Client Management: Act as the primary client contact at location regarding all service provision related matters. Communicate regularly with the client representative at location and ensure that each party s priorities, plans, rig progress and operational problems are clearly communicated and understood to continually promote good relations with the client. Represents the Company professionally, upholding the confidentiality of the Company and client business both during and outside of work hours. Develops and maintains positive working relationships with other department heads, supervisors, operator's representatives, subcontractors, and all personnel on the rig. Reporting and Documentation: Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards. Prepare accurate and timely reports, including daily drilling reports, equipment status reports, and incident reports to document drilling activities and operational performance. Review all operational/technical bulletins, communicate pertinent points to crew members and implement all directives as required. Assist management in initiating, monitoring, and recording all maintenance and repairs work in collaboration with maintenance department. People Management &amp; Development: Establishes and maintains good working relationships with the crew, clients, and third-party personnel, promoting effective collaboration between departments. Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team. Ensure their team receives the necessary required training in line with the training matrix to perform their duties safely and effectively through on-the-job training, classroom training, and participation in safety drills and exercises. Support, promote and actively participate in ADES s Competency Assurance Program for their team. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive the ADVANCE process to formalize a performance management culture. Oversees the catering staff, ensuring proper hygiene is practiced with respect to the quality, storage and preparation of food, cleanliness of the kitchen and accommodation, hospital upkeep and medical care, suitable drinking water including suitable laundry facilities to maintain clean linen and towels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education &amp; Experience</b>: Minimum educational level required: High School or Vocational/Technical Qualification. Minimum (8) years of working experience in Land drilling and workover operations with renowned drilling contractors with a career history showing time served as Driller, Tool pusher. Minimum previous experience of (3) years as a Night Tool pusher in a land drilling operation. Skills/Competencies Required: Fluent in English (written &amp; spoken). PC literate in Microsoft Office. Business &amp; Financial Acumen, Leadership, Situation Awareness, Communication, Team Management, Performance shaping factors stress and fatigue, Problem Solving, Agility &amp; Pace. Certifications: As per ADES Training Matrix. Valid Well Control (Well Sharp / IADC) Certificate</p><p></p></section>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>We're looking for a Category Manager to spearhead and grow talabat's new standalone Beauty vertical. This is a high-impact, entrepreneurial role where you will define the category strategy from the ground up — owning assortment, supplier relationships, pricing, promotions, and commercial performance for beauty across the region. The right candidate brings deep knowledge of the beauty industry (skincare, haircare, cosmetics, fragrance, personal care), a strong commercial mindset, and the drive to build something new in one of the fastest-growing e-commerce markets in the world.<br><br>What's On Your Plate?<br><br>Category Ownership<br><br>Lead end-to-end category management for the Beauty vertical, including skincare, cosmetics, haircare, fragrance, and personal care. Define and execute the beauty category strategy aligned with talabat's commercial goals and regional consumer trends. Monitor and drive category KPIs: sales, gross margin, P&L, conversion, and basket size.<br><br>Assortment & Supplier Management<br><br>Curate a compelling and competitive beauty assortment — balancing mass-market, premium, and emerging brands relevant to MENA consumers. Identify and onboard local and regional beauty suppliers and brand partners; negotiate commercial terms including pricing, rebates, payment terms, and exclusivities. Work closely with regional teams to align on international brand contracts and ensure a consistent portfolio across markets. Stay ahead of beauty trends (clean beauty, K-beauty, halal-certified, etc.) and translate them into actionable assortment decisions.<br><br>Pricing & Promotions<br><br>Define pricing strategy for the beauty category in line with market benchmarks and competitor positioning. Conduct regular market price audits across key beauty players in the region. Build and manage the beauty promotions calendar — including seasonal campaigns (Ramadan, gifting seasons, beauty events) and brand-specific activations. Analyze promotional effectiveness and continuously optimize based on consumer data and sell-through performance.<br><br>Cross-functional Collaboration<br><br>Provide input to the Operations team on store flow, product adjacencies, fixtures, and merchandising standards suited to beauty. Partner with Marketing to develop compelling beauty campaigns and content that drive awareness and conversion. Work with Replenishment on forecasting and inventory management to minimize out-of-stocks and overstock for high-SKU beauty ranges.<br><br>Qualifications<br><br>What Did We Order?<br><br>3+ years of experience in category management, buying, or commercial roles within the beauty industry — ideally covering skincare, cosmetics, haircare, or fragrance. Experience working with or for beauty retailers, beauty e-commerce platforms, FMCG companies, or beauty brand distributors in an international or regional setting. Strong knowledge of the MENA beauty market: consumer preferences, key brands, distribution dynamics, and emerging trends. Solid commercial acumen: proficiency in margin calculations, P&L management, promotional ROI analysis, and supplier negotiations. Entrepreneurial mindset — comfortable with ambiguity and excited to build a new vertical from scratch. Highly detail-oriented and structured; able to manage multiple brands and SKUs while keeping the big picture in focus. Excellent communication and stakeholder management skills across both internal teams and external partners.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p><span>Citi's Custody provides financial institutions worldwide with an unparalleled access of a global Citi network that enable them grow, reduce cost and mitigate risk. We leverage our strength in capital markets to create value for clients across the entire investment value chain. Our market-leading breadth, depth and scope of solutions, complemented by our geographic reach, allow us to offer an unparalleled portfolio of products and services that drive our clients' bottom-line performance</span></p><br><p>The Head of Cusotdy will be responsbile for leading the development of Securities Services business in Kuwait and representing Citi internally and externally with authorities and market regulator while ensuring robust business model and elite and high-quality service level is timely provided to clients to achieve business growth and increased profitability in line with strategic objectives. Prospecting new business mandates and new product offerings</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Responsible for creating and executing clear business strategy for the local business in the context of the regional business strategy</li><li>Support business growth objectives, market share, and achieving revenue targets whilst retaining appropriate risk management discipline.</li><li>Maintain close control over P&amp;L and control over expenses</li><li>Pitch for new business prospects, sales opportunities, and envisage new product offerings </li><li>End-to-end ownership and leadership for the delivery of custodial services including Operations</li><li>Interface and represent Citi franchise with market regulators and industry forums.</li><li>Build and maintain constructive relationship with internal stakeholders inside the franchise including but not limited to operations, corporate banking, treasury, compliance, and legal.</li><li>Ensure delivery of robust service level and high-level clients’ satisfaction through execution of service excellence programs. Also, exploring room for added services and efficiency / controls.</li><li>Remain close to market infrastructure (i.e. Boursa Kuwait, KCC) and promote initiatives to help develop the market and promote more foreign investments into Kuwait</li><li>Act as the first line of defence by monitoring, controlling business risk. Furthermore, handhold internal and external audits, and ownership of action points and CAPs</li><li>Overseeing BAU and act as first escalation point</li><li>Monitor regulatory changes and their impact on local franchise.</li><li>Lead advocacy efforts with market regulators and ensure visibility of thought leadership</li><li>Have an oversight into product manager responsibilities</li></ul><p><b>Knowledge/Experience: </b></p><br><ul><li>+8 years’ experience in Custody Services&nbsp;</li><li>Detailed understanding of the Direct Custody and Clearing and Investor services in Kuwait</li><li>Experience of dealing with local market infrastructure and regulators</li><li>Experience of working across multiple products/geographies</li><li>Arabic speaking</li><li>Unviersity degree</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Product Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>People&nbsp;</strong></span></span></p><br><span><span>•</span></span><span><span>Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to inspect the condition and cleanliness of hotel vehicles on daily bases</span></span><br><span><span>•</span></span><span><span>Assure that Hotel entrance and Public Area are to be kept clean at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager personally review the activities and events of the hotel and assure proper preparation at all times</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to personally review VIP in house guests list and arrival list and VIP Rooms allocations</span></span><br><span><span>•</span></span><span><span>Perform a minimum of 5 courtesy calls per day and log it in Guest Relations logbook</span></span><br><span><span>•</span></span><span><span>Encourage guest to post their reviews on Trip-Advisor and Facebook</span></span><br><span><span>•</span></span><span><span>Inspect a minimum of two rooms per day covering all aspects related to cleanliness, settings, room condition, maintenance, as per hotel standards</span></span><br><span><span>•</span></span><span><span>Upsell late Check-Out</span></span><br><span><span>•</span></span><span><span>Check on daily bases on staff Hygiene and assure all staff are compliant with grooming and Hygiene standards</span></span><br><span><span>•</span></span><span><span>Train colleagues on regular bases and assure that all Front Office colleagues are well trained and implementing the Hotel / Front Office policies and procedures particular the Credit Authorization Policy</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager to carry total responsibility to ensure all city-ledger invoice are supported with correct back-up document LPO (letter Purchase Order)</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager ensures 100% compliance of brand standards for Guest arrival experience such as greeting and calling guest by name</span></span><br><span><span>•</span></span><span><span>Guest Experience Manager must assure that all guest feedback is logged in the FO log book prior to leaving duty / shift turnover with proper communication in place</span></span><br><span><span>•</span></span><span><span>Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition</span></span><br><span><span>•</span></span><span><span>Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue</span></span><br><span><span>•</span></span><span><span>Provides functional assistance and direction to all departments.</span></span><br><span><span>•</span></span><span><span>Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel</span></span><br><span><span>•</span></span><span><span>Supervises and directs Reception and Reservations personnel.</span></span><br><span><span>•</span></span><span><span>Supports and assists Front Office personnel and all departments at peak periods.</span></span><br><span><span>•</span></span><span><span>Ensures VIPs and priority club guests receive special attention</span></span><br><span><span>•</span></span><span><span>Inspects front of house and back of house regularly for cleanliness.</span></span><br><span><span>•</span></span><span><span>Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.</span></span><br><span><span>•</span></span><span><span>Provides input for Front Office meetings.</span></span><br><span><span>•</span></span><span><span>Promotes inter-hotel sales and in-house facilities.</span></span><br><span><span>•</span></span><span><span>Checks billing instructions and monitors guest credit</span></span><br><span><span>•</span></span><span><span>Analyses and approves discounts and rebates.</span></span><br><span><span>•</span></span><span><span>Analyses the rate variance report to ensure rooms revenue control</span></span><br><span><span>•</span></span><span><span>Takes action with the Property Management Systems (PMS) in emergency situation.</span></span><br><span><span>•</span></span><span><span>Ensures front line staffs comply with FIT Marketing techniques and maximize sales.</span></span><br><p><span><span><strong>Responsible Business</strong></span></span></p><br><span><span>•</span></span><span><span>Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner&nbsp;</span></span><br><span><span>•</span></span><span><span>Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel&nbsp;</span></span><br><span><span>•</span></span><span><span>Perform other duties as assigned. May also serve as manager on duty</span></span><br><p><span><span><strong>&nbsp;Accountability </strong></span></span></p><br><p><span><span>•</span></span><span><span>This&nbsp;job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee&nbsp;a team&nbsp;</span></span></p><br><p><span><span><strong>Financial Management </strong></span></span></p><br><p><span><span>•</span></span><span><span>Under the assistance of the senior Finance Manager co-ordinate the preparation of the Departmental annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure&nbsp;</span></span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo s marketplace shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand this is the team for you. We re looking for an SMB Account Manager to join our Kuwait team. In this role, you ll help us empower small and medium-sized restaurant partners to thrive on our platform, driving their core business performance and operational excellence. Get to know our Commercial team what drives us, how we work, and what you can expect. What You ll Be Doing You ll be joining the SMB (Small to Medium Business) team. We are the dedicated partners for the heartbeat of our marketplace the local, independent restaurants. We focus on scaling growth and building long-term value for thousands of partners simultaneously. Here s what your day-to-day might look like:</p><ul><li>Portfolio Ownership: Manage a large portfolio of SMB partners, acting as their primary representative and ensuring they receive world-class service to build lasting partnerships.</li><li>Strategic Growth: Negotiate and develop long-term account plans, focusing on renewals, extensions, and the launch of new products or advertising revenue streams.</li><li>Performance Campaigns: Execute targeted campaigns to improve key metrics, including restaurant retention, customer outcomes, and overall operational efficiency.</li><li>Data-Driven Consultation: Use data to identify inefficiencies and growth opportunities, proactively advising partners on how to unlock better value and accelerate revenue.</li><li>Omnichannel Engagement: Support your partners through a mix of high-impact communication methods, including voice, video, email, and strategic site visits.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What You ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p><ul><li>Commercial Relationship Management: Significant experience in an Account Management or similar commercial role, with a proven track record of producing tangible business results.</li><li>Bilingual Communication: Full professional fluency in both English and Arabic is essential for this role.</li><li>Negotiation &amp; Influence: Strong ability to handle complex negotiations and manage diverse stakeholders with resilience and maturity.</li><li>Analytical Problem Solving: A solution-oriented mindset with a strong understanding of Excel or Google Sheets to back your decision-making with data.</li><li>Self-Starter Mentality: Highly organised and proactive, with the get it done mindset required to thrive in a fast-paced, evolving marketplace.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u>What You Will Do</u></b></p><br><br><p><b>Operational Excellence</b></p><br><br><ul><li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li><li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li><li>Manage inventories and reorder supplies to meet operational demands.</li><li>Collaborate with spa management on new procedures to improve service and productivity.</li></ul><br><p><b>Team Leadership &amp; Development</b></p><br><br><ul><li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li><li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li><li>Continuously retrain team members to improve service delivery and operational efficiency.</li><li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li><li>Develop and implement up-selling incentives to drive revenue growth.</li></ul><br><p><b>Guest Experience &amp; Engagement</b></p><br><br><ul><li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li><li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li><li>Promote and sell retail products, tailoring recommendations to guest needs.</li><li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li></ul><br><p><b>Retail Management</b></p><br><br><ul><li>Maintain retail displays, ensuring neatness and proper stock levels.</li><li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li><li>Implement and monitor retail incentive plans for staff to boost sales.</li></ul><br><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li><li>Prepare accounting reports, research voucher issues, and resolve discrepancies</li><li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li></ul><br><p><b><u>What You Bring</u></b></p><br><br><ul><li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li><li>Oral and written proficiency in <b>English and Arabic.</b></li><li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li><li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li><li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li><li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li><li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li></ul><br><p><b><u>What We Offer</u></b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences</li></ul><br><p><b><u>Work Authorization</u></b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</li> <li>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</li> <li>Run daily reports for the department and operational departments.</li> <li>Manage the general reservations and guest communication email inboxes.</li> <li>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</li> <li>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</li> <li>Ensure all guest details and booking information are accurate and properly recorded.</li> <li>Handle guest complaints in accordance with Four Seasons policy.</li> <li>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</li> <li>Offer assistance to guests with visa applications and airport Meet and Greet services.</li> <li>Contact guests to obtain pre-arrival information.</li> <li>Respond to all guest inquiries professionally and within established service standards.</li> <li>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</li> <li>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</li> <li>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</li> <li>Perform installation and repairs of telephones.</li> <h4>What you bring</h4> <li>Excellent communication skills, verbal and written, in both English and Arabic.</li> <li>A minimum of two years' experience working in a similar role in luxury five-star hotels.</li> <li>Ability to handle VIP and high-expectation guests.</li> <li>Problem-solving ability.</li> <li>Strong organization and time management skills.</li> <li>Ability to work under pressure.</li> <h4>What we offer</h4> <li>Full-board shared living accommodation in a high-quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Transportation to and from work</li> <li>Free Wi-Fi in accommodation and on employee transportation buses</li> <h4>Work authorization</h4> <p>The hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</li> <li>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</li> <li>Run daily reports for the department and operational departments.</li> <li>Manage the general reservations and guest communication email inboxes.</li> <li>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</li> <li>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</li> <li>Ensure all guest details and booking information are accurate and properly recorded.</li> <li>Handle guest complaints in accordance with Four Seasons policy.</li> <li>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</li> <li>Offer assistance to guests with visa applications and airport Meet and Greet services.</li> <li>Contact guests to obtain pre-arrival information.</li> <li>Respond to all guest inquiries professionally and within established service standards.</li> <li>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</li> <li>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</li> <li>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</li> <li>Perform installation and repairs of telephones.</li> <h4>What you bring</h4> <li>Excellent communication skills, verbal and written, in both English and Arabic.</li> <li>A minimum of two years' experience working in a similar role in luxury five-star hotels.</li> <li>Ability to handle VIP and high-expectation guests.</li> <li>Problem-solving ability.</li> <li>Strong organization and time management skills.</li> <li>Ability to work under pressure.</li> <h4>What we offer</h4> <li>Full-board shared living accommodation in a high-quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Transportation to and from work</li> <li>Free Wi-Fi in accommodation and on employee transportation buses</li> <h4>Work authorization</h4> <p>The hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><span>What you will do</span></b></p><br><br><ul><li><p><span>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</span></p><br><br></li><li><p><span>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</span></p><br><br></li><li><p><span>Run daily reports for the department and operational departments.</span></p><br><br></li><li><p><span>Manage the general reservations and guest communication email inboxes.</span></p><br><br></li><li><p><span>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</span></p><br><br></li><li><p><span>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</span></p><br><br></li><li><p><span>Ensure all guest details and booking information are accurate and properly recorded.</span></p><br><br></li><li><p><span>Handle guest complaints in accordance with Four Seasons policy.</span></p><br><br></li><li><p><span>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</span></p><br><br></li><li><p><span>Offer assistance to guests with visa applications and airport Meet and Greet services.</span></p><br><br></li><li><p><span>Contact guests to obtain pre-arrival information.</span></p><br><br></li><li><p><span>Respond to all guest inquiries professionally and within established service standards.</span></p><br><br></li><li><p><span>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</span></p><br><br></li><li><p><span>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</span></p><br><br></li><li><p><span>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</span></p><br><br></li><li><p><span>Perform installation and repairs of telephones.</span></p><br><br></li></ul><br><p><b><span>What you bring</span></b></p><br><br><ul><li><p><span>Excellent communication skills, verbal and written, in both English and Arabic.</span></p><br><br></li><li><p><span>A minimum of two years' experience working in a similar role in luxury five-star hotels.</span></p><br><br></li><li><p><span>Ability to handle VIP and high-expectation guests.</span></p><br><br></li><li><p><span>Problem-solving ability.</span></p><br><br></li><li><p><span>Strong organization and time management skills.</span></p><br><br></li><li><p><span>Ability to work under pressure.</span></p><br><br></li></ul><br><p><b><span>What we offer</span></b></p><br><br><ul><li><p><span>Full-board shared living accommodation in a high-quality, well-resourced compound</span></p><br><br></li><li><p><span>Complimentary nights at FS Hotels worldwide</span></p><br><br></li><li><p><span>Regular social and sporting events</span></p><br><br></li><li><p><span>Paid home leave tickets</span></p><br><br></li><li><p><span>Quality employee meals</span></p><br><br></li><li><p><span>Transportation to and from work</span></p><br><br></li><li><p><span>Free Wi-Fi in accommodation and on employee&nbsp;transportation buses</span></p><br><br></li></ul><br><p><b><span>Work Authorization</span></b></p><br><br><p><span>The hotel will apply for the work authorization for the successful candidate.</span></p><br><br><p><span>We look forward to receiving your application!</span></p><br><br><br><br><br><br><br> </div>