وظائف أخصائى مختبر في الكويت

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Veolia</strong>, a global leader in resource management, seeks a <strong>Control Room Operator</strong> for our <strong>Sulaibiya Waste Water Treatment &amp; Reclamation Plant</strong> in Kuwait.</p><br><p>We specialize in innovative wastewater treatment and reclamation solutions, guided by our values of Responsibility, Solidarity, Respect, Innovation, and Customer Focus.</p><br><p>With a global workforce of 179,000, we're committed to sustainable development and optimizing resources. Join our team at this cutting-edge facility to contribute to environmental sustainability and water management in Kuwait.</p><br><p>At Veolia, you'll work on impactful projects, enjoy growth opportunities, and be part of our mission to lead the ecological transformation in wastewater treatment and reclamation.</p><br><br>Job Description<br><p><strong>Role</strong></p><br><p>Control Room Operator is responsible for the safe and smooth operation of UF/RO reclamation plant, will be part of operation team and will work on shift duty along with process leader. Responsibilities include – but not limited to - monitoring UF/RO system &amp; plant utilities, O&amp;M procedures and activities, evaluating treatment process/plant conditions, report operation conditions and findings, and making process control decisions in coordination with process leader. Control room operator shall work closely and coordinate with process leader, Operation manager and other maintenance discipline supervisors to ensure smooth and effective operation of reclamation plant and to sustain overall plant performance.</p><br><p><strong>RESPONSIBILITIES:</strong></p><br><p>The Control Room Operator shall perform the following and any other tasks as per work requirements:</p><br><ul><li>The position will be functionally reporting to Field Service Lead and one over one to Operation manager.</li><li>Reviews process control operation through inspection of system and plant records, technical data, operating reports and historical trends.</li><li>Investigates, diagnoses, report, and recommends correction of abnormalities occurring in any part of the</li><li>UF/RO plant system or Process or plant utilities to ensure safe operation of the plant as per the stated procedures.</li><li>Shares and escalate the operational observations pertaining to the UF/RO plant process or system control operation to ensure the economical functioning of plant facilities, coordinating operational strategies with Field Service Lead or Manager.</li><li>Responsible for reporting shift operational activities to Field Service Lead and operation manager.</li><li>Responsible for creating safe working area by isolating the equipment/system from potential hazardous source and to authorize work executor to start the work by applying LOTO devices, the execution of the work shall be followed until the completion of the job.</li><li>Responsible for measuring individual UF skid turbidity and RO individual vessel conductivity and maintains records for future reference and control.</li><li>Regular updates to Field Service Lead and Manager and make routine plants walk round to notice any plant anomalies before in time. Responsible for reporting the shift activities to concern discipline responsible for corrective actions.</li><li>Routine monitoring of static and rotary equipment and initiate necessary maintenance works to avoid equipment malfunctioning &amp; damages.</li><li>To work closely with client control room operators to maintain good relationship while on executing the assigned or common tasks.</li><li>Execute assigned tasks efficiently as per the instruction given based on plant process requirement and update the status periodically.</li><li>Responsible for communicate with other discipline responsible on equipment isolation and to initiate the maintenance works, follow up the works until the completion of works.</li><li>Writes comprehensive reports on process control operations as necessary to provide information as may be required by management.</li><li>Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality service.</li><li>Plan and initiate chemical preparation and perform lab analysis deemed necessary for the plant smooth operation and work closely with chemical department on timely and safe completion of chemical preparation,&nbsp;loading &amp; unloading of chemicals.</li><li>Reviews all chemical usage to determine correct chemicals, doses, and application points; carry out necessary tasks related to chemical and water analysis based on process requirement.</li><li>Monitoring of process parameters, online instruments and individual system performances through plant automation system and initiate necessary action.</li><li>Assist Field Service Lead on investigating &amp; troubleshooting the process disturbances, equipment malfunctioning and notify the concern department responsible in time for necessary actions.</li><li>Write shift activities clearly and organized manner in shift log book and the shift activities shall distinctly communicated to shift reliever for further follow-up.</li><li>Responsible for maintaining daily activity log like CIP activity log, Refill chemical log, daily analysis log, etc..</li><li>Apply and follow plant EHS procedures including handling of hazardous chemicals, confined space activities, chemical spill control, LOTO procedure and evacuation &amp; emergency procedures.</li><li>Optimize and assist with the development of operational quality system procedures/guidelines/documents for&nbsp;Water Treatment.</li><li>Ensures to adheres to EHS &amp; Quality processes and procedures, Checks job sites for potential hazards and reports when things against company policies.</li><li>Maintains appropriate housekeeping for plant facilities cooperating with other departments.</li><li>Ability to work independently most of the time, but report to his supervisors.</li><li>Determine the reasons for any malfunctions of systems or components to solve the problem.</li></ul><br>Qualifications<br><p><strong>Q</strong><strong>U</strong><strong>A</strong><strong>LIFICATION &amp; REQUIREMENTS:</strong></p><br><ul><li>Bachelor’s degree in Chemistry or equivalent. Other combinations of experience and education that meet the&nbsp;minimum requirements will be considered</li><li>Work experience of minimum 3-5 years in Waste Water Treatment and Reclamation plant</li><li>Proven experience in UF and RO membrane technology</li><li>Experience in plant automation system like DCS, SCADA and PLC is essential</li><li>Knowledge on plant safety and EHS</li><li>Good communication skills in English. Arabic knowledge advantageous.</li></ul><br>Additional Information<br><p><strong>DESIRED CHARESTERICTS</strong></p><br><ul><li>Ability to work per priority, dealing with complexity and result driven</li><li>Experience in working with small group of team members</li><li>Work experience in any large Water treatment plant process, Chemical, O&amp;G plants or Power plants.</li><li>Shall possess excellent interpersonal skills and shall be a good team player</li></ul><p><strong>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A <b>Patient Coordinator</b> serves as the primary point of contact for patients, ensuring a seamless experience by coordinating appointments, facilitating communication between patients and healthcare providers, managing administrative processes, and supporting continuity of care.</p><p><br></p><p><b>1. Patient Registration and Reception</b></p><ul><li>Welcome and register patients upon arrival. </li><li>Verify patient identity, demographic information, and insurance details. </li><li>Create and maintain accurate patient records. </li><li>Obtain required consent forms and documentation. </li></ul><p><b>2. Appointment Scheduling and Coordination</b></p><ul><li>Schedule, confirm, reschedule, and cancel patient appointments. </li><li>Coordinate appointments with physicians, specialists, and diagnostic services. </li><li>Manage provider schedules to optimize clinic efficiency. </li><li>Send appointment reminders and follow up on missed appointments. </li></ul><p><b>3. Patient Communication</b></p><ul><li>Serve as the primary contact for patient inquiries via phone, email, or in person. </li><li>Provide information regarding clinic services, appointment preparation, and follow-up care. </li><li>Communicate test schedules, referrals, and treatment plans as directed by healthcare providers. </li><li>Escalate urgent patient concerns to the appropriate clinical staff. </li></ul><p><b>4. Care Coordination</b></p><ul><li>Coordinate referrals to specialists, laboratories, imaging centers, and other healthcare providers. </li><li>Assist patients in navigating the healthcare system and accessing required services. </li><li>Facilitate continuity of care between departments and external providers. </li><li>Track referrals and follow-up appointments. </li></ul><p><b>5. Insurance and Billing Support</b></p><ul><li>Verify insurance eligibility and coverage. </li><li>Obtain prior authorizations when required. </li><li>Assist patients with billing inquiries and payment procedures. </li><li>Coordinate with finance and insurance teams to resolve coverage issues. </li></ul><p><b>6. Medical Records Management</b></p><ul><li>Maintain accurate and confidential patient records. </li><li>Ensure documentation is complete and updated in the electronic medical record (EMR) system. </li><li>Process requests for medical records in accordance with privacy regulations. </li></ul><p><b>7. Administrative Support</b></p><ul><li>Prepare daily clinic schedules. </li><li>Coordinate physician calendars and clinic resources. </li><li>Maintain office supplies and administrative documentation. </li><li>Generate reports as required by management. </li></ul><p><b>8. Patient Experience and Customer Service</b></p><ul><li>Address patient concerns and complaints professionally. </li><li>Promote a positive patient experience through excellent customer service. </li><li>Support patient satisfaction initiatives. </li><li>Ensure confidentiality and respect for patient privacy. </li></ul><p><b>9. Compliance and Quality Assurance</b></p><ul><li>Ensure compliance with organizational policies, confidentiality requirements, and healthcare regulations. </li><li>Participate in quality improvement initiatives. </li><li>Maintain accurate documentation and administrative records. </li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Education &amp; Qualification</b></p><ul><li>Diploma or bachelor’s degree in healthcare administration, Business Administration, Medical Office Administration, or a related field. </li><li>Additional certification in medical administration, customer service, or healthcare coordination is an advantage. </li><li>Proficiency in Microsoft Office applications and Electronic Medical Record (EMR) systems.</li><li>2–3 years of experience in a healthcare, hospital, or clinic setting, preferably in patient coordination, medical reception, or healthcare administration. </li><li>Experience scheduling appointments and coordinating patient services. </li><li>Experience working with insurance verification and prior authorization processes. </li><li>Familiarity with medical terminology and healthcare workflows. </li><li>Experience using EMR systems and patient scheduling software. </li><li>Strong customer service and communication skills. </li><li>Ability to manage multiple priorities in a fast-paced clinical environment.</li></ul><p><br></p><p><b>Key Competencies:</b></p><ul><li>Excellent interpersonal and communication skills. Strong organizational and time-management abilities.</li><li>Customer service orientation. </li><li>Attention to detail and accuracy. </li><li>Ability to maintain confidentiality and professionalism. </li><li>Problem-solving and conflict resolution skills. </li><li>Proficiency in EMR systems and Microsoft Office applications. </li><li>Ability to work collaboratively within a multidisciplinary healthcare team.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Your Responsibilities</span></p><ul><li>Provide back-office support to the Professional Services team through Roche Field Service solutions, including case creation and dispatching to assigned personnel</li><li>Collaborate with the Service Team Leader to prepare necessary documents and schedule instrument implementations with customers, manage preventive maintenance (PM) schedules, and upload PM reports for invoicing processes for public and private hospitals.</li><li>Manage spare parts by arranging courier services, overseeing spare part inventory, ordering, and collaborating with supply chain for order follow-ups.</li><li>Liaise with various teams to prepare and send necessary documents (urgent letters, site service reports, etc.) to field engineers.</li><li>Collaborate with business partners (e.g., water units, UPS, 3rd-party materials, lab renovation contractors) to track daily pending issues and manage reminders.</li><li>Daily monitoring and updating of internal systems cases for field engineers; open, dispatch, and follow up on cases through to closure.</li><li>Archive both hard and soft copies of service documents and maintain organized filing systems in the office and core map.</li><li>Manage document flow between Roche, and the customers, including contracts, proposals, quotations, and repair requests.</li><li>Control the numbering, sorting, filing, and retrieval of documents produced by the technical team or department to ensure accuracy and security.</li><li>Support the team with petty cash management, handling departmental expenses, and processing documents efficiently.</li></ul><p>Your Opportunity</p><ul><li>Participants build an extensive network within Roche and upskill themselves</li><li>Best possible work environment is designed to foster participants' learning experience</li><li>Participants will have access to senior leaders and will be assigned to a mentor to support their career journey</li><li>Contributing to purpose driven projects and taking responsibilities from day 1</li></ul><p>Who You Are</p><ul><li>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</li><li>You are at an early stage in your career. Fresh graduates will be preferred</li><li>Having a basic understanding of healthcare system is preferred</li><li>You are eager to work with diverse cultures</li><li>You are curious and have passion for learning new things, and have high degree of integrity and courage</li><li>You have excellent communication and innovative skills</li><li>You are proficient in English</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You hold a Bachelor degree in Life Sciences, Economy, Business Administration, or any related area</p><p>You are at an early stage in your career. Fresh graduates will be preferred</p><p>Having a basic understanding of healthcare system is preferred</p><p>You are eager to work with diverse cultures</p><p>You are curious and have passion for learning new things, and have high degree of integrity and courage</p><p>You have excellent communication and innovative skills</p><p>You are proficient in English</p><p></p></section>

<p>Should have ITI / Diploma in related field. Must have 5 years’ experience in service automotive workshop. Strong knowledge of workshop formalities. Also, experience in diagnosing , troubleshoot, repairs and maintain vehicle air conditioning systems. Kuwait experiences preferred. Must be proficient in English (speaking, reading & writing).</p><p><strong>Desired Candidate Profile</strong></p><p>Should have ITI / Diploma in related field. Must have 5 years’ experience in service automotive workshop. Strong knowledge of workshop formalities. Also, experience in diagnosing , troubleshoot, repairs and maintain vehicle air conditioning systems. Kuwait experiences preferred. Must be proficient in English (speaking, reading & writing).</p>

<p>Junior Marketing Assistant – Part-Time</p><p>We are looking for a motivated <strong>Junior Marketing Assistant</strong> to support our fine dining restaurant's marketing activities.</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with social media content and marketing campaigns.</li><li>Support promotions, events, and restaurant activations.</li><li>Assist with content creation, including photos and videos.</li><li>Monitor social media trends and competitor activities.</li><li>Provide general support to the marketing team.</li></ul><p>&nbsp;</p><p><strong>Requirements:</strong></p><ul><li>Basic marketing or social media experience.</li><li>Good communication and organizational skills.</li><li>Creative, proactive, and eager to learn.</li><li>Previous internship or part-time marketing experience is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position: Director of Office of Strategy, Institutional Performance &amp; Emerging Technology Classification: Director Level Reports To: President</p><p>The Office of Strategy, Institutional Performance &amp; Emerging Technology operates as a direct extension of the President's Office, serving as the institutional coordination and performance intelligence function that supports the execution of AIU's strategic priorities. Rather than functioning as a traditional planning department, the Office ensures that institutional strategy is translated into measurable outcomes through performance management, executive reporting, and strategic technology evaluation. The Office owns three interconnected responsibilities that together strengthen AIU's institutional effectiveness:</p><p>Strategy &amp; Institutional Performance: Leading the RISE Strategy execution cycle, institutional KPI monitoring, quarterly performance reporting, Board reporting, annual strategy review, and continuous improvement of AIU's institutional performance management framework using the Balanced Scorecard methodology.</p><p>Emergent Technology Intelligence: Scouting, evaluating, and piloting emerging technologies relevant to AIU's academic and administrative operations functioning as an innovation incubator that identifies what is ready for institutional adoption before the CIO integrates it at scale.</p><p>Strategic Project Alignment: Coordinating with the University's existing PMO and Special Projects structure to monitor the strategic alignment and progress of major institutional initiatives, ensuring the President receives timely updates on projects that materially affect strategic objectives.</p><p>The Director, Office of Strategy, Institutional Performance &amp; Emerging Technology carries three complementary mandates that reinforce one another. Institutional strategy provides direction, performance management measures progress, and emerging technology enables innovation that supports AIU's long-term strategic priorities. The Director ensures these three functions operate in alignment to support informed executive decision-making.</p><p><strong>Key Responsibilities</strong></p><p>1. RISE Strategy Execution and Balanced Scorecard Management</p><ul><li>Own the AIU RISE Strategy execution cycle translating Board-approved strategic objectives into annual operating plans, quarterly milestones, and individual VP and Dean accountability commitments</li><li>Design, maintain, and continuously improve AIU's Balanced Scorecard the institutional performance management framework that cascades RISE Strategy KPIs from institutional level through school, department, and individual levels ensuring that every function can see how its work connects to the strategy</li><li>Conduct quarterly strategy performance reviews with each VP reviewing KPI progress, identifying risks to delivery, proposing course corrections, and escalating material issues to the President with recommended responses</li><li>Prepare the Annual Strategic Progress Report the principal annual document presented to the Board of Trustees each November synthesizing Balanced Scorecard data, institutional KPI achievements, variance explanations, and the following year's adjusted priorities into a clear, evidence-based narrative for Board review</li><li>Manage the annual strategic planning calendar coordinating the February environmental scan, April-May VP planning submissions, June-July budget-strategy alignment, September Board approval, and November Board progress review ensuring that planning is a continuous cycle rather than an annual event</li><li>Maintain the RISE Strategy risk register identifying strategic risks, assessing likelihood and impact, tracking mitigation actions, and reporting to the President and Board Audit &amp; Risk Committee quarterly</li><li>Coordinate with the Institutional Research Office to ensure that all Balanced Scorecard data is sourced from verified institutional systems no KPI reported to the Board may be based on unverified or manually assembled data.</li></ul><p>2. Emergent Technology Intelligence and Innovation Piloting</p><ul><li>Lead AIU's horizon scanning function systematically monitoring emerging technologies relevant to higher education (generative AI, adaptive learning systems, learning analytics, spatial computing, research tools) and producing quarterly Technology Intelligence Briefings for the President and Senior Leadership Team</li><li>Design and manage AIU's innovation piloting programme a structured process for testing emerging technologies in controlled institutional environments before recommending them for full adoption. Pilots are time-bounded, evidence-evaluated, and documented for institutional learning regardless of outcome</li><li>Coordinate with the CIO to ensure that emergent technology intelligence flows effectively between the scouting function (this Office) and the operational integration function (CIO/Digital Transformation Office) the Director scouts and pilots; the CIO scales and operates</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Minimum Qualifications:</h2><p><strong>Education</strong></p><p>Doctoral degree required in Strategy, Higher Education Management, Business Administration (MBA), Public Administration, Project Management, or a closely related field. Candidates with strong GCC higher education strategic planning experience are strongly considered.</p><p><strong>Experience</strong></p><ul><li>Minimum eight (8) years of progressive experience in higher education, with at least four (4) years in a strategic planning, institutional effectiveness, or senior project management leadership role at a GCC university.</li><li>Demonstrated experience managing a university's strategic planning cycle from environmental scanning through KPI development, annual review, Board reporting, and plan revision in a GCC institutional context.</li><li>Proven experience implementing or managing a Balanced Scorecard or equivalent institutional performance management framework candidates must be able to describe a specific implementation, not just familiarity with the concept.</li><li>Experience working with institutional project portfolios and executive reporting, including monitoring strategic initiatives, interpreting project status information, and advising senior leadership on institutional priorities and risks</li><li>Direct experience working with or reporting to a university President or equivalent executive candidates must be comfortable advising at C-suite level, preparing Board-level documents, and maintaining professional discretion in a senior advisory role.</li><li>Experience with WASC or comparable institutional accreditation project management understanding how accreditation timelines translate into institutional project portfolios is a material advantage.</li></ul><p><strong>Technical and Analytical Knowledge</strong></p><ul><li>Proficiency with strategic planning and Balanced Scorecard frameworks candidates must demonstrate working knowledge of the BSC four-perspective model (financial, stakeholder, internal processes, learning &amp; growth) and its application in a higher education context.</li><li>Strong data analytics and visualization capability the Director must produce Balanced Scorecard dashboards and strategic performance reports that Board members with no higher education background can read and act on.</li><li>Project management methodology proficiency (Prince2, PMP, or equivalent). Working knowledge of project management methodologies sufficient to interpret project reporting, assess strategic risks, and support executive oversight of institutional initiatives. PMP certification is considered an advantage.</li><li>Technology literacy sufficient to evaluate emerging technologies at a strategic level the Director does not need to be a technologist, but must be literate enough to assess a vendor demonstration, understand integration implications, and ask the right questions of the CIO.</li><li>Familiarity with Kuwait's higher education regulatory environment PUC requirements, institutional governance obligations, and the competitive landscape of Kuwait's private university sector.</li></ul><p><strong>Skills, Competencies and Personal Attributes</strong></p><ul><li>The political intelligence to hold VPs and Deans accountable for RISE Strategy delivery without making accountability feel like surveillance the Director must be seen as a partner in execution, not an auditor of failure</li><li>Exceptional executive communication the ability to translate complex institutional performance data into a three-paragraph President's briefing, a ten-slide Board presentation, or a one-page project status update all with the same rigour and none of the same length</li><li>Strategic patience combined with operational awareness the ability to maintain a five-year strategic perspective while monitoring the progress, risks, and institutional impact of major strategic initiatives.</li><li>Cultural intelligence appropriate to AIU's multicultural GCC environment working effectively with Kuwaiti faculty, international administrators, owner Board members, PUC representatives, and WSCUC accreditation staff requires different registers and relationship norms.</li><li>Professional discretion at the highest level the Director has access to the most sensitive institutional information: financial projections, personnel decisions, accreditation risks, and Board deliberations. This access is a privilege that requires absolute confidentiality.</li></ul><h2>Preferred Qualifications:</h2><ul><li>PMP (Project Management Professional) certification. The formal credential is considered an advantage for interpreting project reporting and supporting executive oversight of institutional initiatives.</li><li>Experience with a university s WASC accreditation project portfolio, including sequencing of eligibility, self-study, SAV1, and SAV2 milestones as institutional activities with named owners and defined escalation paths.</li><li>Prior experience in a Chief of Staff or Strategy Director role in a GCC university. Candidates who have served as principal strategic advisors to a university President in the Gulf will have strong familiarity with institutional dynamics, stakeholder relationships, and cultural context.</li><li>Published research or professional contribution to strategic planning or institutional effectiveness in GCC higher education, demonstrating thought leadership rather than solely operational experience.</li><li>Arabic language proficiency is an advantage for engagement with Kuwaiti Board members, MOHE officials, and Arabic-speaking stakeholders.</li></ul><p></p></section>

<p><strong>Restaurant Manager – Madison &amp; Heig Restaurant Company</strong></p><p>&nbsp;</p><p>As a <strong>Restaurant Manager</strong> at <strong>Madison &amp; Heig</strong>, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest satisfaction, and maintaining the highest standards of food quality, service, and hygiene.&nbsp;</p><p>You will lead and develop the Front and Back of House teams, manage staffing, control costs, monitor inventory, achieve sales targets, and ensure compliance with company policies and operational procedures.&nbsp;</p><p>The ideal candidate is a strong leader with fine dining experience, excellent communication skills, and a passion for delivering outstanding hospitality.</p>

<p><strong>� Location:</strong> India (Remote / Work From Home)<br><strong>� Company:</strong> Kuwait-Based Company</p><p>We are looking for <strong>smart, confident, and motivated female candidates</strong> to join our Recruitment & HR team on a part-time basis.</p><p>Job Responsibilities</p><ul><li><p>Source and screen job applicants online.</p></li><li><p>Contact candidates through WhatsApp and phone calls.</p></li><li><p>Schedule interviews with shortlisted candidates.</p></li><li><p>Maintain candidate records and follow up with applicants.</p></li><li><p>Assist the Kuwait recruitment team in daily hiring activities.</p></li></ul><p>What We Offer</p><p>✅ Work from home using your mobile phone or laptop<br>✅ Flexible working hours<br>✅ No fixed office timing<br>✅ Performance-based income (Earn for every successful hiring)<br>✅ Training and continuous support provided<br>✅ Friendly and professional work environment</p><p>� Career Growth Opportunity</p><p>This is more than just a part-time job. <strong>Outstanding performers may be offered a full-time position in Kuwait with a company-sponsored work visa</strong>, subject to performance and company requirements.</p><p>Requirements</p><ul><li><p>Female candidates only</p></li><li><p>Good communication skills in English or Hindi</p></li><li><p>Basic knowledge of social media and WhatsApp</p></li><li><p>Responsible, organized, and eager to learn</p></li><li><p>Freshers are welcome to apply</p></li></ul><p>� <strong>Interested candidates, send your CV via WhatsApp or email today!</strong></p><p><strong>Start your HR career with an international company and grow with us!</strong></p><p><strong>Desired Candidate Profile</strong></p><p>any One with good commuinication skills</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >The Position</span></p><p>The Senior Field Service Engineer is responsible for providing on-site technical support for the installation, commissioning, preventative maintenance, and troubleshooting of Roche equipment. This role involves traveling to customer sites to ensure equipment is operating at peak performance. This individual will work under general supervision, handling routine service calls independently while assisting team members on more complex issues. You will play an important role in ensuring healthcare professionals and laboratories can operate with confidence, helping support better outcomes for patients across Kuwait.</p><p>Your Responsibilities</p><ul><li>Deliver the planned system installations and carry out installations as per Roche standards.</li><li>Ensure all service activities are performed and documented in a timely manner as per Roche standards.</li><li>Ensures coverage and support in line with agreements with customers and necessary accreditation requirements are met.</li><li>Escalate technical issues, PRI/PSI to appropriate internal stakeholder and follow up for closure.</li><li>Timely forecast spare parts of systems for line of expertise.</li><li>Ensure Key deliverables i.e. Uptime, customer satisfaction, Value of service to manage expectations for assigned strategic customers are met.</li><li>Accountable for mandatory upgrades/ modifications for assigned systems and ensure that been done for all systems in the country.</li><li>Provide expert technical opinion, identify possible solutions and recommend strategies that lead to timely and effective resolution of high priority issues.</li><li>Act as mentor and lend support to FSEs to resolve complex and persistent issues.</li><li>Accountable for assigned administrative tasks (PPM scheduling, Modifications, e services, Service Marketing, Service revenue).</li><li>Establishes and develops a relationship with the customer that enhances the reputation and professionalism of Roche Diagnostics.</li><li>Provides clear and appropriate customer communication, including pro-active arrangement of routine preventative and corrective maintenance visits.</li><li>Ensures that all administration and back office tasks are completed in a timely and accurate manner.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who You Are</p><p>You are a proactive and customer-focused technical professional who enjoys solving problems and working in a dynamic field-based environment. You are able to work independently while maintaining strong collaboration with internal stakeholders and customers.</p><p>To be successful in this role, you bring:</p><ul><li>You hold a Bachelor degree in Engineering, Biomedical, Electronic, Mechatronics or relevant fields</li><li>You built 5 to 7 years of hands-on experience in a technical support, maintenance, or field service role.</li><li>The ideal candidate built experience handling Roche IVD instruments such as Pre and Post Analytics / C6800 / Ultra plus / U6500 / Cobas PRO / Cobas Pure</li><li>You have advanced problem-solving skills, and the ability to communicate and collaborate effectively with customers and colleagues</li><li>You are able to manage multiple projects simultaneously and work under tight deadline</li><li>You are proactive with learning-oriented mindset, and are motivated to work in a hands-on environment and support field operations</li><li>You have deep understanding of digital technologies, Automation and their application in service operations</li><li>You have excellent communication skills and interpersonal skills with the ability to convey strategic concepts to a diverse audience</li><li>You are detail-oriented and able to work independently as well as collaboratively in a team environment</li><li>You are fluent in English; Arabic language is considered a plus</li></ul><p></p></section>

<p>The role is responsible for achieving <strong>KD 400,000 annual enterprise revenue</strong> by driving <strong>Sales and Pre-Sales activities</strong> across <strong>Lenovo infrastructure, Microsoft cloud &amp; licensing, and Cybersecurity solutions</strong>.</p><p>The position plays a key role in establishing and scaling <strong>WITS’ Enterprise business in Kuwait</strong>, operating within a <strong>basic reseller ecosystem</strong> and competing against established Gold/Premium partners.</p><p>&nbsp;</p><p><strong>Key Responsibilities</strong></p><ul><li>Own the <strong>end-to-end enterprise sales lifecycle</strong> aligned with monthly, quarterly, and annual KPIs.</li><li>Build and manage a <strong>qualified enterprise pipeline</strong> across Government, Oil &amp; Gas, FSI, Healthcare, Education, and corporate sectors.</li><li>Lead <strong>RFP/RFQ/RFI responses</strong>, including requirement analysis, solution design, BOM, compliance, and pricing.</li><li>Position and sell:<ul><li><strong>Lenovo:</strong> Servers, storage, HCI, data centre infrastructure</li><li><strong>Microsoft:</strong> Licensing, Azure, M365, cloud migration</li><li><strong>Cybersecurity:</strong> SOC/MSSP, network, endpoint, and cloud security</li></ul></li><li>Conduct <strong>customer presentations, demos, and technical discussions</strong> to support deal closure.</li><li>Work closely with distributors and OEMs for <strong>deal registration, pricing support, and forecasts</strong>.</li><li>Maintain <strong>accurate weekly pipeline reporting and revenue forecasting</strong> as per KPI template.</li></ul><p>30–60–90 Day Execution Plan</p><p>First 30 Days – Foundation</p><ul><li>Complete onboarding on <strong>WITS offerings, pricing models, and KPI reporting</strong>.</li><li>Align with <strong>Lenovo, Microsoft, and Cybersecurity distributors/OEMs</strong>.</li><li>Identify and map <strong>top 20–30 target enterprise accounts</strong> and decision-makers.</li><li>Build an initial <strong>pipeline covering at least 1.5x of quarterly target</strong>.</li><li>Initiate customer meetings and capability presentations.</li></ul><p><strong>60 Days – Pipeline Expansion</strong></p><ul><li>Grow pipeline to <strong>2.5x–3x of quarterly target</strong>.</li><li>Actively engage in <strong>RFPs, RFQs, and technical workshops</strong>.</li><li>Submit qualified proposals and <strong>register deals</strong> with distributors/OEMs.</li><li>Advance opportunities to mid/late pipeline stages.</li></ul><p><strong>90 Days – Revenue Delivery</strong></p><ul><li>Achieve <strong>first closed-won enterprise deals</strong> aligned with KPI expectations.</li><li>Establish <strong>WITS visibility</strong> with key enterprise customers and partners.</li><li>Maintain a sustainable <strong>3x–4x pipeline</strong> for upcoming quarters.</li><li>Present a <strong>rolling 6–9-month revenue and account expansion plan</strong>.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><b><span>SUMMARY</span><span>ROLE</span></b></p><br><p><span>Execute</span><span>the</span><span>day-to-day</span><span>implementation,</span><span>monitoring,</span><span>and</span><span>maintenance</span><span>of</span><span>transport</span><span>network</span><span>infrastructure.</span><span>Ensure seamless integration of systems to support mobile, fixed, and B2B services.</span></p><br><p><b><span>RESPONSIBILITIES</span></b></p><br><ul><li><p><span>Install,</span><span>configure,</span><span>and</span><span>test</span><span>transport</span><span>network</span><span>equipment,</span><span>including</span><span>RON,</span><span>GPON,</span><span>and</span><span>DWDM</span><span>systems.</span></p><br></li><li><p><span>Perform</span><span>preventive</span><span>and</span><span>corrective</span><span>maintenance</span><span>to</span><span>ensure</span><span>optimal</span><span>uptime.</span></p><br></li><li><p><span>Support</span><span>capacity</span><span>expansions</span><span>and</span><span>infrastructure</span><span>upgrades.</span></p><br></li><li><p><span>Monitor</span><span>alarms,</span><span>analyze</span><span>logs,</span><span>and</span><span>respond</span><span>to</span><span>incidents</span><span>promptly.</span></p><br></li><li><p><span>Maintain</span><span>accurate</span><span>records</span><span>of</span><span>network</span><span>inventory,</span><span>configurations,</span><span>and</span><span>updates.</span></p><br></li><li><p><span>Assist specialists and professionals in troubleshooting escalated issues</span></p><br></li><li><p><span>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>SKILLS</span></b></p><br><ul><li><p><span>Hands-on</span><span>configuration</span><span>&amp;</span><span>installation</span></p><br></li><li><p><span>Problem-solving</span><span>&amp;</span><span>troubleshooting</span></p><br></li><li><p><span>Attention</span><span>to</span><span>detail</span><span>&amp;</span><span>documentation</span></p><br></li><li><p><span>Ability</span><span>to</span><span>learn</span><span>and</span><span>adapt</span><span>to</span><span>new</span><span> technologies</span></p><br></li></ul><p><span>Education</span></p><br><p><span>Bachelor’s</span><span>degree</span><span>in</span><span>Electrical</span><span>or Computer Engineering.</span></p><br> <br> <br> </div>