وظائف Noor Al Ma’jim شركة نور المعاجم

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The successful candidate will be responsible for providing exceptional customer service, managing inquiries, and ensuring effective communication with clients. Key responsibilities include:</p><ul><li>Welcoming clients at the office and responding to their inquiries via phone, WhatsApp, and email.</li><li>Receiving documents and identifying request requirements, including translation language, service type, and delivery method.</li><li>Clarifying pricing and delivery timelines according to office policy, preparing quotes and invoices.</li><li>Recording translation requests and client data, updating the status of each request.</li><li>Coordinating with translators and tracking workflow, informing clients of any updates.</li><li>Printing and coordinating documents in both Arabic and English using Microsoft Office applications.</li><li>Inputting data and verifying names, numbers, and dates against original documents.</li><li>Ensuring completeness of files and attachments before delivery, referring linguistic reviews to the specialized translator.</li><li>Creating documents and scanning them, converting to PDF, and organizing both paper and electronic files.</li><li>Collecting payments, recording transactions, and issuing receipts according to office procedures.</li><li>Delivering requests to clients and addressing comments and complaints, escalating issues as necessary.</li><li>Maintaining confidentiality of client documents and information.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Key Responsibilities:</p><ul><li>Welcoming clients at the office and responding to their inquiries via phone, WhatsApp, and email.</li><li>Receiving documents and identifying request requirements, including translation language, service type, and delivery method.</li><li>Clarifying pricing and delivery timelines according to office policy, preparing quotes and invoices.</li><li>Recording translation requests and client data, updating the status of each request.</li><li>Coordinating with translators and tracking workflow, informing clients of any updates.</li><li>Printing and coordinating documents in both Arabic and English using Microsoft Office applications.</li><li>Inputting data and verifying names, numbers, and dates against original documents.</li><li>Ensuring completeness of files and attachments before delivery, referring linguistic reviews to the specialized translator.</li><li>Creating documents and scanning them, converting to PDF, and organizing both paper and electronic files.</li><li>Collecting payments, recording transactions, and issuing receipts according to office procedures.</li><li>Delivering requests to clients and addressing comments and complaints, escalating issues as necessary.</li><li>Maintaining confidentiality of client documents and information.</li></ul></div>