Telesales Jobs in Kuwait

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and maintain relationships and partnerships with customers, peers, business partners and direct reports. Responsible for site/entity compliance with local laws, Boeing policies and procedures, develops and manages the operating budget. Performs operations management and compliance, Business Support services and traveler assistance for multiple delegated business activities such as Enterprise Services, Site Services, Finance &amp; Business, Security &amp; Fire Protection and Supplier Management. Implements HR processes for international local hire employees (i.e. onboarding, leave services and employment termination) and provides guidance and assistance for international assignee with routine issues or concerns. Performs facility operations and assists with non-real-property planning and project administration, and facilities provisioning. Coordinates office and property accounting, invoicing, cost analysis, tax or other business objectives through collecting, processing and distributing cost or financial data. Implements organization policies, programs, processes and procedures for the purpose of safeguarding people, property, information and the environment while ensuring compliance with applicable government and company security and fire regulations (e.g., business preparedness, country evacuation planning and crisis management, secure badge renewals). Supports procurement agent at local site in negotiating vendor costs and in coordinating and organizing activities.</p><p>The successful candidate will perform the following duties:</p><ul><li>Create quarterly, monthly and annual reports and presentations to include PMR, CDRL, KPI and other site reports</li><li>Staffing report updates</li><li>Create visit requests, base pass requests, car pass requests, exit letters, salary certificate</li><li>Create interview booklets, interview panels, schedule interview appointments</li><li>Update organizational charts, organize onboard training, support employees exit procedures</li><li>Assist all new hires with expense reports and on boarding</li><li>Provide Business Support by becoming a CRI focal, monitor CRI projects, participate in Lean Ambassador, Support on BPSM s and become a qualified Lean Ambassador</li><li>Support in all aspects of contract preparations</li><li>Control Account Management (CAM) Assistant and attend all CAM meetings and finance reviews</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications (Required Skills/Experience)</strong></p><ul><li>High School Diploma or GED</li><li>1+ Year experience in a business support services-based role</li><li>Effective influencing skills working with managers and supervisors.</li><li>Demonstrable experience in effective verbal and written communications</li><li>Communicates confidently and persuasively with a clear sense of audience and appropriate tone.</li><li>Demonstrates logical thought processes in communications.</li><li>Articulates complex issues in a concise and readily understood manner.</li><li>This position requires the ability to work independently under time constraints and stress, in a demanding, on call, around the clock operational environment.</li></ul><p><strong>Preferred Qualifications (Desired Skills/Experience)</strong></p><ul><li>Ability to adapt to non-English speaking cultural environment, work independently with minimal supervision and be flexible in terms of working hours and shifts.</li><li>Experience supporting C-17 Globemaster III program and Foreign Military Sales (FMS) in a multi-national environment is a plus.</li><li>Strong customer focus (both external and internal).</li><li>Ability to work on multiple tasks when under pressure</li></ul><p><strong>Typical Education &amp; Experience</strong></p><ul><li>Bachelor's degree and typically more than 5 years' relevant work experience</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Passionate about football (soccer) AND about business?<br> Stranger Soccer is expanding to key cities around the world.<br> We are looking for a License Owner to open and operate the Stranger Soccer business in Kuwait City.<br> This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone).<br> This role is ideally suited for an adventurous and football-passionate entrepreneur.<br> Sounds Like You?<br> As a next step, please visit www.<br>strangersoccer.<br>com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity.<br> If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest.<br> Be sure to download and explore the Stranger Soccer mobile app as well.<br> Responsibilities • Bring the Stranger Soccer brand and business to life for the assigned city • Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation • Identify and secure prime slots at football venues to run Stranger Soccer games • Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play • Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more • Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.<br> You should have • A passion for football, and a strong connection to your local football scene • A business background, ideally in management and customer service • An entrepreneurial background or spirit • A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market • A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.<br> About Stranger Soccer With 3.<br>5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world.<br> But why don't more people play it?<br> Stranger Soccer ( www.<br>strangersoccer.<br>com ) makes playing football as easy as going for a jog or to the gym.<br> Browse dozens of games on its acclaimed Mobile App.<br> Book a slot.<br> Turn up and play.<br> Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run.<br> We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city.<br> Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.<br> Our Mission To make playing football as easy as going for a jog.<br> Our Vision A world in which playing football is as popular and widespread as watching football.<br> Got what it takes?<br> We look forward to meeting you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>PRIMARY FUNCTION: </strong></p><br><p>Represent the affiliate’s medical/scientific voice of expertise for assigned product(s) and relevant therapeutic area(s). Provide medical / scientific expert advice / guidance to key customers for assigned product(s) and relevant therapeutic area(s), including scientific exchange and professional relationship development with External Experts (EEs). Provide medical / scientific input into Medical Affairs strategies for the affiliate medical department and commercial plans, as required, and medical / scientific support for medical department activities under the overall direction of the Affiliate Medical Director. Provide medical affairs support to cross-functional affiliate teams. Ensure that the medical affairs role is fully integrated to support the strategy and execution of affiliate business, while being functionally independent.</p><br><p><strong>RESPONSIBILITIES:</strong></p><br><ol><li>Being an active brand team member to support overall strategy and execution. Provide medical/scientific input into marketing strategy and key commercial initiatives, as required.</li><li>Develop and maintain in-depth knowledge for assigned product(s) / relevant therapeutic area(s) through attendance / participation at key internal meetings/training sessions, relevant congresses, and seminars and by regular self-study of the national/area literature.</li><li>Provide expert medical/scientific advice for assigned products and related therapeutic areas, including responding to requests for scientific/technical information; contribute to the development and medical and scientific accuracy of core dossiers generated by the medical department (i.e., pricing and reimbursement dossiers, HEOR dossiers, medical information packs, clinical expert reviews etc.).</li><li>Establish and maintain professional and credible relationships with External Experts (EEs) and academic centers; this will involve participating in scientific congresses, coordinating advisory boards, round-table meetings, discussion forums etc.</li><li>Deliver scientific presentations and medical education programs to healthcare professionals individually or in groups (meetings, clinical sessions, etc.), where appropriate.</li><li>Screen relevant literature and other information from relevant scientific societies meetings and conferences and develop summaries of key messages for use within the company (e.g. key areas of scientific/company interest, new trends in diagnosis, monitoring and treatments in the therapeutic area, etc.)</li><li>Deliver training to sales forces and other departments; develop and update relevant training materials.</li><li>Clinical Research Activities:<ol><li>Design and implement clinical research projects within defined standards and budgets (e.g., Phase IV, post marketing clinical activities such as registry/database projects, epidemiological surveys, and PMOS studies).</li><li>Provide the required oversight to manage review, approval and conduct of IIS studies.</li><li>Support the affiliate Clinical Research Department in the management of clinical studies, as appropriate (e.g., review new clinical study protocols, identifying potential investigators/sites, conducting feasibility surveys).</li></ol></li><li>Review and preparation of promotional / non-promotional material. Ensure the medical/scientific content is correct, balanced fair and fully compliant with AbbVie’s internal policies and guidelines and in accordance with local laws.</li><li>Ensure compliance with all applicable national laws and regulations, guidelines, codes of conduct, AbbVie’s policies and procedures and accepted standards of best practice.</li><li>Provide input, as required, into the development of product or TA specific strategic medical affairs plans for the affiliate medical department and local commercial plans; collaborate and partner with local business partners to ensure that medical activities for assigned products / therapeutic areas are aligned with local business-related strategic plans.</li><li>Ensure adherence to all applicable national laws and regulations, guidelines, codes of conduct, AbbVie standards, policies, and procedures.</li><li>Operate as a scientific interface and resource to HCPs/Customer(s), Health Care Institutions, External Experts, and professional associations regarding assigned AbbVie Products or Products in Development.</li><li>Provide specialist medical/scientific strategic input and operational support of core activities such as local clinical research, HCP/Customer interactions, generation and communication of clinical and scientific data, educational initiatives, and patient safety for assigned products / therapeutic areas.</li></ol><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD., PharmB., MD, PhD) in a relevant scientific discipline is preferred but candidates with an undergraduate degree in a relevant discipline and demonstrated experience will be considered</li><li>Solid knowledge of the pharmaceutical environment and the role of Medical Affairs to advance the medical and scientific objectives of a pharmaceutical company.</li><li>Prior experience in <strong>Medical Affairs</strong> <strong>required.</strong></li><li>Prior experience in <strong>immunology TA is preferred.</strong></li><li>Demonstrated expertise in the scientific methods applied to clinical research and current legislative/regulatory controls applicable to this research.</li><li>Ability to comprehensively learn about new subject areas and environments.</li><li>Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians, and other healthcare decision makers.</li><li>A good understanding of written and oral English is mandatory.</li><li>Collaborative, team-oriented approach, able to develop and support relationships across an organization as well as with key external stakeholders and the healthcare community at large.</li><li>Experience being an active contributor to cross-functional teams and/or working in matrix organizations will be an advantage. </li><li>Works independently: limited guidance/oversight. Works broadly across functions to facilitate and support the affiliate’s medical and clinical activities as necessary.</li><li>Sound judgment, strong planning and organizational skills, and the ability to get things done. Demonstrated strong sense of urgency.</li><li>High customer orientation and high digital savviness skills.</li><li>Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity</li><li>Ability to travel regularly (approximately 50%)</li></ul><br>Additional Information<br><br><p><strong>INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:</strong></p><br><ul><li>In-Field/Brand Team members (as applicable)</li><li>Affiliate R&amp;D personnel: Medical Director, Medical operation and Evidence Generation Specialist, Medical Managers/Advisors; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel (as applicable)</li><li>Marketing and Sales of assigned product and therapeutic area; Market access teams; Affiliate Brand teams.</li><li>Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.</li><li>Area and HQ based Therapeutic Area medical affairs teams.</li><li>Area Medical Affairs teams</li><li>Medical Directors and Clinical Teams within Clinical Development Operations and Global Medical Affairs.</li><li>Healthcare personnel (including physicians, nurses, pharmacists).</li><li>Participating in Research Investigators; thought leaders/external experts.</li><li>Institutions and Scientific or Medical Societies.</li></ul><p>Hospitals, other healthcare providers, payers, and Local Regulatory Authorities.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p><h4>About the hotel:</h4> <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p> <p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p> <p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p> <p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p> <p>An opportunity has arisen for a <strong>Waiter</strong> to join <strong>Mint Outlet</strong> at <strong>Jumeirah Messilah Beach</strong>. The main duties and responsibilities of this role are:</p> <h4>About you:</h4> <ul> <li>To offer guests of the outlet an enjoyable, expertly served beverage/dining experience.</li> <li>To anticipate and service guests' requirements before requests are necessary.</li> <li>To be familiar with the beverage service including stemware used and appropriate garnishes.</li> <li>To complete opening and closing side work as assigned and have all tables set according to standard.</li> <li>To present menus and explanations for all menu items as well as specials of the day.</li> <li>To be fully knowledgeable of and utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.</li> <li>To change ashtrays, serve cigarettes, crumb tables and offer additional beverages and cigars.</li> <li>To report any accident or guest complaint immediately, no matter how minor, to a manager.</li> </ul> <h4>About the benefits:</h4> <p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?</p><br><p>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Customer Relationship Management</strong></p><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.</p><br><p>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.</p><br><p>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.</p><br><p><strong>Customer Success Leadership</strong></p><br><p>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.</p><br><p>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.</p><br><p>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.</p><br><p><strong>Technical Relevance</strong></p><br><p>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.</p><br><p>Proficiency in English.</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>1. Job Summary</b></p><p>Our organi is implementing SAP Business One (SAP B1) as the group's platform of record across eight legal entities in Kuwait and the UAE, hosted on Microsoft Azure and integrated with the operational systems the business already runs on. The Senior ERP &amp; Systems Administrator is the group's internal owner of that platform — before, during and after go-live.</p><p>The role combines three things: day-to-day administration of SAP B1 and its integrations; ownership of our organization’s side of the implementation programme (data readiness, user acceptance testing, authorisations, cutover and end-user training); and administration of the group's Microsoft and network infrastructure. Because the implementation partner's scope ends at go-live plus a short hypercare period, this role is what allows the company to run, change and extend the system without depending on billable vendor days.</p><p><br></p><p><b>2. Systems Landscape</b></p><p>The environment this role is accountable for:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>ERP: </b>SAP Business One across 8 legal entities — 4 in Kuwait &amp; 4 in UAE, multi-currency, with separate chart-of-accounts structures.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Add-ons: </b>Seidor Intercompany (master data replication, marketing document exchange, intercompany transactions) and the SAP B1 Usability Package (B1UP) for forms, validations, user-defined fields and screen customisation.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Integrations: </b>Zenoti (salon &amp; spa POS/booking), Shopify (e-commerce), Sapaad (F&amp;B POS) and Kayan HRMS (employee master and payroll) — connected through an integration middleware layer using real-time webhooks and scheduled end-of-day batch jobs.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Hosting: </b>Microsoft Azure cloud hosting for SAP B1, the add-ons and the integration application server, provided under a managed hosting agreement.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Infrastructure: </b>Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory / Entra ID, branch and head-office networks, endpoints, connectivity and backup.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b>Licensing: </b>30 named licences at go-live (4 Professional, 26 Limited), with growth expected as brands and branches are added.</p><p><br></p><p><b>3. Key Responsibilities</b></p><p><br></p><p><b>3.1 SAP Business One Administration &amp; Governance</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Administer, configure and maintain SAP Business One across all eight legal entities: users, licence-type allocation, authorisation profiles, approval procedures, document numbering, posting periods and system settings.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own master data governance across brands and entities — business partners, items, price lists, chart of accounts, cost centres and profit centres (up to five cost dimensions) — including naming standards, duplicate prevention and periodic data-quality reviews.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Administer the Seidor Intercompany add-on: replication rules, intercompany document flow, and reconciliation of intercompany balances with Finance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain B1UP configurations — user-defined fields and tables, validations, formatted searches, alerts and screen layouts — to meet business change without raising a chargeable change request to the implementation partner.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the SAP B1 upgrade and patch cycle in coordination with the hosting provider: assess release notes, test in a non-production company, plan downtime and validate integrations after every upgrade.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain non-production (test/training) company databases and control the promotion of configuration changes into production.</p><p><br></p><p><b>3.2 Integration Operations</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Operate and monitor the integration layer between SAP B1 and Zenoti, Shopify, Sapaad and Kayan HRMS — both real-time webhook flows (sales, payments, refunds, customer creation, stock consumption) and scheduled batch flows (item and price-list pushes, stock synchronisation, end-of-day financial summaries, payroll and EOSB journals).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Run a daily interface health check: confirm every scheduled job completed, investigate failed or stuck transactions, reprocess them, and escalate systemic failures to the relevant vendor.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reconcile interface output against source systems — POS day-close totals to AR invoices and incoming payments, stock consumption to goods issues, payroll journals to Kayan — and resolve differences with Finance and Operations before period close.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain interface documentation, mapping tables and error-handling runbooks so that recovery does not depend on a single person.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assess, specify and coordinate new or changed integration flows, including onboarding of additional brands, branches or channels onto existing interfaces.</p><p><br></p><p><b>3.3 Implementation &amp; Migration Ownership </b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the primary internal technical counterpart to the SAP B1 implementation partner across all project phases — blueprint, realisation, training and UAT, final preparation, go-live and hypercare — and control the change-request pipeline so that scope changes are evaluated for cost and necessity before they are raised.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own KANA's data migration responsibilities: extraction from legacy systems, cleansing and de-duplication, population of the partner's load templates, validation of loaded data, and sign-off on data integrity for chart of accounts, business partners, items, employee master and bills of materials.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan and coordinate user acceptance testing and final integration testing — building test scenarios with key users, tracking defects to closure, and preparing system acceptance evidence.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define and configure user roles and authorisations to segregation-of-duties standards, in coordination with Finance and Internal Audit.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and execute the cutover plan: opening balances, sequencing, freeze windows, fallback position and go-live readiness checks.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead post-go-live stabilisation once vendor hypercare ends, absorbing day-to-day issue resolution internally.</p><p><br></p><p><b>3.4 Reporting, Analytics &amp; User Enablement</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Design, build and maintain reports, queries and document layouts — SAP B1 queries, Crystal Reports and marketing document/print templates — as the business's requirements evolve after go-live.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain the group's business intelligence and management reporting from SAP B1 data, working with Finance and brand management on the metrics that matter.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Own end-user training and documentation after go-live: training material, refreshers, onboarding of new users and branches, and a maintained library of standard operating procedures and troubleshooting guides.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the internal centre of expertise for key users across Finance, Retail, Wellness and F&amp;B, translating business requirements into system solutions.</p><p><br></p><p><b>3.5 Infrastructure, Identity &amp; Network</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Administer Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory and Entra ID, including identity lifecycle, group and licence management, conditional access and MFA.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage the Azure-hosted SAP B1 environment jointly with the hosting provider: environment sizing and cost, access control, connectivity, monitoring, backup verification and documented disaster-recovery and restore testing.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage network infrastructure across head office and branches — LAN/WAN, VPN, firewalls, internet links and site connectivity — with particular attention to the branch links on which POS and ERP integration depend.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage endpoints, servers, backups and the group's IT asset inventory.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide tier 2/3 support and escalation handling for issues raised from branches and head office, with defined response expectations and a maintained knowledge base.</p><p><br></p><p><b>3.6 Security, Vendor &amp; Commercial Management</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Define and enforce IT security policies, access controls and periodic user-access reviews across all business units; support internal and external audit requirements.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage vendors for ERP, hosting, integration and infrastructure — contracts, SLAs, escalation paths, renewal dates and performance reviews.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage software licensing and subscription renewals (SAP B1 named users and licence types, add-ons, intercompany, hosting, Microsoft 365), optimising allocation as headcount and usage change.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide input to IT budgeting and planning for infrastructure, ERP and system upgrades in coordination with the IT Manager, including the cost impact of change requests and additional vendor days.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Document system configurations and procedures, and mentor junior IT staff toward second-line coverage of core systems.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications &amp; Experience:</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 5–7 years of progressive IT systems administration experience, including at least 2 years in a senior or lead capacity.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands-on SAP Business One administration experience is strongly preferred. Candidates with deep administration experience on another mid-market ERP (Microsoft Dynamics 365 Business Central / F&amp;O, Odoo, Oracle NetSuite) will be considered where there is a clear ability to reach working SAP B1 competence within an agreed timeframe.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Direct participation in at least one full ERP implementation or migration — covering data migration, UAT, cutover and post-go-live support — on the client side rather than purely as a vendor consultant is an advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable experience operating system-to-system integrations in production: APIs and webhooks, scheduled batch jobs, error handling and reprocessing, and reconciliation of interfaced financial and inventory data.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of SQL, sufficient to write queries, investigate data issues and build reports; experience with Crystal Reports or an equivalent reporting tool.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience administering multi-company, multi-currency or multi-entity ERP environments; exposure to intercompany processes is a strong advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong working knowledge of Windows Server, Active Directory / Entra ID, Microsoft 365 and networking (LAN/WAN, VPN, firewalls).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with cloud-hosted business systems (Azure preferred), including working with a managed hosting provider.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with retail, salon or hospitality systems — POS, booking or e-commerce platforms such as Zenoti, Shopify, Sapaad or similar — is a significant advantage.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional working English; Arabic is an advantage given branch-level user support.</p><p><br></p><p><b>5. Preferred Certifications</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;SAP Business One certification (Implementation &amp; Support Consultant, or Administration) — preferred, or willingness to obtain within an agreed timeframe.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Boyum B1 Usability Package (B1UP) training or certification.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert, or current equivalents.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;ITIL Foundation, CompTIA Network+/Security+, CCNA/CCNP, or comparable systems administration and service management credentials.</p><p><br></p><p><b>6. Key Skills &amp; Competencies</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical and problem-solving skills, with the ability to trace a problem across ERP, middleware, a third-party platform and the network before concluding where it sits.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ownership mentality — able to take critical systems personally and run them with minimal supervision.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Structured, documentation-driven approach; the environment must remain operable when this role is on leave.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Credible with vendors: able to challenge a scope exclusion, a change-request estimate or an SLA breach on technical grounds.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Clear communication with non-technical branch staff, Finance, and senior management alike.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Comfortable managing competing priorities across several brands and business units under period-close and go-live pressure.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sound judgement on segregation of duties, data confidentiality and audit exposure.</p><p><br></p><p><b>7. Measures of Success — First 12 Months</b></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;SAP B1 live across all in-scope entities with a clean cutover and no unresolved opening-balance differences.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;All four integrations running with a documented daily monitoring routine and month-end reconciliations closing without manual rework.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Vendor dependency reduced: routine configuration, report and layout changes handled internally rather than through chargeable change requests.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A maintained authorisation matrix, with periodic access reviews completed and evidenced.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Documented runbooks and a trained backup within the IT team for every critical system routine.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tested backup and restore for the SAP B1 environment, with a documented recovery time.</p></div>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary<br><br>We're looking for a Category Manager to spearhead and grow talabat's new standalone Beauty vertical. This is a high-impact, entrepreneurial role where you will define the category strategy from the ground up — owning assortment, supplier relationships, pricing, promotions, and commercial performance for beauty across the region. The right candidate brings deep knowledge of the beauty industry (skincare, haircare, cosmetics, fragrance, personal care), a strong commercial mindset, and the drive to build something new in one of the fastest-growing e-commerce markets in the world.<br><br>What's On Your Plate?<br><br>Category Ownership<br><br>Lead end-to-end category management for the Beauty vertical, including skincare, cosmetics, haircare, fragrance, and personal care. Define and execute the beauty category strategy aligned with talabat's commercial goals and regional consumer trends. Monitor and drive category KPIs: sales, gross margin, P&L, conversion, and basket size.<br><br>Assortment & Supplier Management<br><br>Curate a compelling and competitive beauty assortment — balancing mass-market, premium, and emerging brands relevant to MENA consumers. Identify and onboard local and regional beauty suppliers and brand partners; negotiate commercial terms including pricing, rebates, payment terms, and exclusivities. Work closely with regional teams to align on international brand contracts and ensure a consistent portfolio across markets. Stay ahead of beauty trends (clean beauty, K-beauty, halal-certified, etc.) and translate them into actionable assortment decisions.<br><br>Pricing & Promotions<br><br>Define pricing strategy for the beauty category in line with market benchmarks and competitor positioning. Conduct regular market price audits across key beauty players in the region. Build and manage the beauty promotions calendar — including seasonal campaigns (Ramadan, gifting seasons, beauty events) and brand-specific activations. Analyze promotional effectiveness and continuously optimize based on consumer data and sell-through performance.<br><br>Cross-functional Collaboration<br><br>Provide input to the Operations team on store flow, product adjacencies, fixtures, and merchandising standards suited to beauty. Partner with Marketing to develop compelling beauty campaigns and content that drive awareness and conversion. Work with Replenishment on forecasting and inventory management to minimize out-of-stocks and overstock for high-SKU beauty ranges.<br><br>Qualifications<br><br>What Did We Order?<br><br>3+ years of experience in category management, buying, or commercial roles within the beauty industry — ideally covering skincare, cosmetics, haircare, or fragrance. Experience working with or for beauty retailers, beauty e-commerce platforms, FMCG companies, or beauty brand distributors in an international or regional setting. Strong knowledge of the MENA beauty market: consumer preferences, key brands, distribution dynamics, and emerging trends. Solid commercial acumen: proficiency in margin calculations, P&L management, promotional ROI analysis, and supplier negotiations. Entrepreneurial mindset — comfortable with ambiguity and excited to build a new vertical from scratch. Highly detail-oriented and structured; able to manage multiple brands and SKUs while keeping the big picture in focus. Excellent communication and stakeholder management skills across both internal teams and external partners.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p><span>Citi's Custody provides financial institutions worldwide with an unparalleled access of a global Citi network that enable them grow, reduce cost and mitigate risk. We leverage our strength in capital markets to create value for clients across the entire investment value chain. Our market-leading breadth, depth and scope of solutions, complemented by our geographic reach, allow us to offer an unparalleled portfolio of products and services that drive our clients' bottom-line performance</span></p><br><p>The Head of Cusotdy will be responsbile for leading the development of Securities Services business in Kuwait and representing Citi internally and externally with authorities and market regulator while ensuring robust business model and elite and high-quality service level is timely provided to clients to achieve business growth and increased profitability in line with strategic objectives. Prospecting new business mandates and new product offerings</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Responsible for creating and executing clear business strategy for the local business in the context of the regional business strategy</li><li>Support business growth objectives, market share, and achieving revenue targets whilst retaining appropriate risk management discipline.</li><li>Maintain close control over P&amp;L and control over expenses</li><li>Pitch for new business prospects, sales opportunities, and envisage new product offerings </li><li>End-to-end ownership and leadership for the delivery of custodial services including Operations</li><li>Interface and represent Citi franchise with market regulators and industry forums.</li><li>Build and maintain constructive relationship with internal stakeholders inside the franchise including but not limited to operations, corporate banking, treasury, compliance, and legal.</li><li>Ensure delivery of robust service level and high-level clients’ satisfaction through execution of service excellence programs. Also, exploring room for added services and efficiency / controls.</li><li>Remain close to market infrastructure (i.e. Boursa Kuwait, KCC) and promote initiatives to help develop the market and promote more foreign investments into Kuwait</li><li>Act as the first line of defence by monitoring, controlling business risk. Furthermore, handhold internal and external audits, and ownership of action points and CAPs</li><li>Overseeing BAU and act as first escalation point</li><li>Monitor regulatory changes and their impact on local franchise.</li><li>Lead advocacy efforts with market regulators and ensure visibility of thought leadership</li><li>Have an oversight into product manager responsibilities</li></ul><p><b>Knowledge/Experience: </b></p><br><ul><li>+8 years’ experience in Custody Services&nbsp;</li><li>Detailed understanding of the Direct Custody and Clearing and Investor services in Kuwait</li><li>Experience of dealing with local market infrastructure and regulators</li><li>Experience of working across multiple products/geographies</li><li>Arabic speaking</li><li>Unviersity degree</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Product Management and Development<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Product Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Kuwait City, Al Kuwayt, Kuwait<br><p><b>Job ID:</b></p><br><br>R0136553<br><p><b>Date Posted:</b></p><br><br>2026-07-30<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p>Job Summary**<br>We are seeking a highly motivated and experienced Project Management Engineering Professional (Project Lead Engineer) to join our dynamic team at Hitachi, Ltd. This role will be responsible for leading the technical aspects of complex engineering projects from conception to completion, ensuring successful delivery within scope, budget, and schedule. The ideal candidate will possess a strong blend of technical expertise, project management skills, and leadership capabilities.<br>Job Responsibilities**<br>* Lead and manage the technical execution of engineering projects, overseeing design, development, testing, and deployment phases.<br>* Define project technical objectives, scope, and deliverables in collaboration with stakeholders and ensure alignment with business goals.<br>* Develop and maintain comprehensive project plans, schedules, and resource allocation strategies.<br>* Identify, assess, and mitigate technical risks and issues throughout the project lifecycle.<br>* Manage and mentor project engineering teams, providing technical guidance and fostering a collaborative work environment.<br>* Communicate project status, technical challenges, and solutions effectively to internal and external stakeholders.<br>* Ensure adherence to relevant engineering standards, quality procedures, and regulatory requirements.<br>* Conduct technical reviews and approvals of designs, specifications, and documentation.<br>* Contribute to the continuous improvement of engineering processes and methodologies.<br>* Collaborate with cross-functional teams, including R&amp;D, manufacturing, procurement, and sales, to achieve project objectives.<br>Job Qualifications**<br>* Bachelor's degree in Electrical Engineering<br>* Minimum of 14 years of experience in engineering, with at least 5 years in a project lead role<br>* Proven track record of successfully leading and delivering complex engineering projects.<br>* Excellent leadership, communication, and interpersonal skills.<br>* Ability to manage multiple priorities and work effectively in a fast-paced environment.<br>* Strong analytical and problem-solving abilities.<br>&nbsp;</p><br><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Staff Analyst</p><br><br><br><p><b>Company:</b></p><br><br>Boeing Operations International Incorporated Kuwait<br><br><p><b>Job Title:&nbsp; Staff Analyst</b></p><br><br><br><p><b>Position Overview</b></p><br><br><p>Develop and maintain relationships and partnerships with customers, peers, business partners and direct reports. Responsible for site/entity compliance with local laws, Boeing policies and procedures, develops and manages the operating budget. Performs operations management and compliance, Business Support services and traveler assistance for multiple delegated business activities such as Enterprise Services, Site Services, Finance &amp; Business, Security &amp; Fire Protection and Supplier Management. Implements HR processes for international local hire employees (i.e. onboarding, leave services and employment termination) and provides guidance and assistance for international assignee with routine issues or concerns. Performs facility operations and assists with non-real-property planning and project administration, and facilities provisioning. Coordinates office and property accounting, invoicing, cost analysis, tax or other business objectives through collecting, processing and distributing cost or financial data. Implements organization policies, programs, processes and procedures for the purpose of safeguarding people, property, information and the environment while ensuring compliance with applicable government and company security and fire regulations (e.g., business preparedness, country evacuation planning and crisis management, secure badge renewals). Supports procurement agent at local site in negotiating vendor costs and in coordinating and organizing activities.</p><br><br><br><p><b>Position Responsibilities:</b></p><br><br><p>The successful candidate will perform the following duties:</p><br><br><ul><li><p>Create quarterly, monthly and annual reports and presentations to include PMR, CDRL, KPI and other site reports</p><br><br></li><li><p>Staffing report updates</p><br><br></li><li><p>Create visit requests, base pass requests, car pass requests, exit letters, salary certificate</p><br><br></li><li><p>Create interview booklets, interview panels, schedule interview appointments</p><br><br></li><li><p>Update organizational charts, organize onboard training, support employees exit procedures</p><br><br></li><li><p>Assist all new hires with expense reports and on boarding</p><br><br></li><li><p>Provide Business Support by becoming a CRI focal, monitor CRI projects, participate in Lean Ambassador, Support on BPSM’s and become a qualified Lean Ambassador</p><br><br></li><li><p>Support in all aspects of contract preparations</p><br><br></li><li><p>Control Account Management (CAM) Assistant and attend all CAM meetings and finance reviews</p><br><br></li></ul><br><p><b>Basic Qualifications (Required Skills/Experience)</b></p><br><br><ul><li><p>High School Diploma or GED</p><br><br></li><li><p>1+ Year experience in a business support services-based role</p><br><br></li><li><p>Effective influencing skills working with managers and supervisors.</p><br><br></li><li><p>Demonstrable experience in effective verbal and written communications</p><br><br></li><li><p>Communicates confidently and persuasively with a clear sense of audience and appropriate tone.</p><br><br></li><li><p>Demonstrates logical thought processes in communications.</p><br><br></li><li><p>Articulates complex issues in a concise and readily understood manner.</p><br><br></li><li><p>This position requires the ability to work independently under time constraints and stress, in a demanding, on call, around the clock operational environment.</p><br><br></li></ul><br><p><b>Preferred Qualifications (Desired Skills/Experience)</b></p><br><br><ul><li><p>Ability to adapt to non-English speaking cultural environment, work independently with minimal supervision and be flexible in terms of working hours and shifts.</p><br><br></li><li><p>Experience supporting C-17 Globemaster III program and Foreign Military Sales (FMS) in a multi-national environment is a plus.</p><br><br></li><li><p>Strong customer focus (both external and internal).</p><br><br></li><li><p>Ability to work on multiple tasks when under pressure</p><br><br></li></ul><br><p><b>Typical Education &amp; Experience</b></p><br><br><ul><li><p>Bachelor's degree and typically more than 5 years' relevant work experience</p><br><br></li></ul><br><p><b>Relocation:</b></p><br><br><p>This position offers relocation based on candidate eligibility.</p><br><br><p>Employer is willing to sponsor applicants for employment visa status</p><br><br><br><p>This requisition is for an international, locally hired position in Kuwait Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll and will be commensurate with experience and qualifications and in accordance with applicable Kuwaiti law. Employment is subject to the candidate's ability to satisfy all Kuwaiti labor and immigration formalities.</p><br><br><br><br><p><b><b><b>Language Requirements:</b></b></b></p><br><br><br>Not Applicable<br><br><p><b>Education:</b></p><br><br>Not Applicable<br><br><p><b>Relocation:</b></p><br><br>This position offers relocation based on candidate eligibility.<br><br><p><b>Security Clearance:</b></p><br><br>This position does not require a Security Clearance.<br><br><p><b>Visa Sponsorship:</b></p><br><br>Employer willing to sponsor applicants for employment visa status.<br><br><p><b>Contingent Upon Award Program</b></p><br><br>This position is not contingent upon program award<br><br><p><b>Shift:</b></p><br><br>Not a Shift Worker (Kuwait)<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><u>What You Will Do</u></b></p><br><br><p><b>Operational Excellence</b></p><br><br><ul><li>Oversee spa booking practices to maximize productivity and room utilization, ensuring efficient scheduling during peak and off-peak hours.</li><li>Conduct daily checks of guest areas, including locker rooms, fitness areas, and relaxation rooms, to ensure cleanliness, orderliness, and proper equipment functioning.</li><li>Manage inventories and reorder supplies to meet operational demands.</li><li>Collaborate with spa management on new procedures to improve service and productivity.</li></ul><br><p><b>Team Leadership &amp; Development</b></p><br><br><ul><li>Supervise daily operations of the spa team, including therapists, attendants, and coordinators, ensuring adherence to standards.</li><li>Conduct training sessions for new hires, maintaining and updating the Spa Training Manual and testing materials quarterly.</li><li>Continuously retrain team members to improve service delivery and operational efficiency.</li><li>Monitor and document staff performance, assisting with evaluations and corrective actions as needed.</li><li>Develop and implement up-selling incentives to drive revenue growth.</li></ul><br><p><b>Guest Experience &amp; Engagement</b></p><br><br><ul><li>Provide consultations and familiarize guests with services, amenities, spa, and hotel facilities.</li><li>Set and coordinate guest appointments while adhering to Four Seasons’ service standards.</li><li>Promote and sell retail products, tailoring recommendations to guest needs.</li><li>Anticipate guest needs, resolve issues promptly, and ensure complete satisfaction.</li></ul><br><p><b>Retail Management</b></p><br><br><ul><li>Maintain retail displays, ensuring neatness and proper stock levels.</li><li>Conduct monthly inventory and introduce new, unique products to enhance retail offerings.</li><li>Implement and monitor retail incentive plans for staff to boost sales.</li></ul><br><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Ensure accurate input of services, gratuities, and retail sales into the POS system.</li><li>Prepare accounting reports, research voucher issues, and resolve discrepancies</li><li>Maintain an organized workspace and manage desk supplies, guest materials, and operational inventories.</li></ul><br><p><b><u>What You Bring</u></b></p><br><br><ul><li>Passion for the health and wellness industry and commitment to delivering exceptional guest experiences.</li><li>Oral and written proficiency in <b>English and Arabic.</b></li><li>Excellent communication and organizational skills, with the ability to prioritize in a busy environment.</li><li>Previous supervisory experience in a luxury spa or wellness setting preferred.</li><li>Knowledge of spa software systems and hotel interface programs such as Book4Time, Birchstreet, Opera, and HotSOS.</li><li>Proficiency in Microsoft Office (Word and Excel) and Canva.</li><li>Ability to inspire and motivate team members while maintaining professionalism and attention to detail.</li></ul><br><p><b><u>What We Offer</u></b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences</li></ul><br><p><b><u>Work Authorization</u></b></p><br><br><p>Hotel will apply for the work authorization for the successful candidate</p><br><br><p><br>We look forward to receiving your application!</p><br><br><br><br><br><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</li> <li>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</li> <li>Run daily reports for the department and operational departments.</li> <li>Manage the general reservations and guest communication email inboxes.</li> <li>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</li> <li>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</li> <li>Ensure all guest details and booking information are accurate and properly recorded.</li> <li>Handle guest complaints in accordance with Four Seasons policy.</li> <li>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</li> <li>Offer assistance to guests with visa applications and airport Meet and Greet services.</li> <li>Contact guests to obtain pre-arrival information.</li> <li>Respond to all guest inquiries professionally and within established service standards.</li> <li>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</li> <li>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</li> <li>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</li> <li>Perform installation and repairs of telephones.</li> <h4>What you bring</h4> <li>Excellent communication skills, verbal and written, in both English and Arabic.</li> <li>A minimum of two years' experience working in a similar role in luxury five-star hotels.</li> <li>Ability to handle VIP and high-expectation guests.</li> <li>Problem-solving ability.</li> <li>Strong organization and time management skills.</li> <li>Ability to work under pressure.</li> <h4>What we offer</h4> <li>Full-board shared living accommodation in a high-quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Transportation to and from work</li> <li>Free Wi-Fi in accommodation and on employee transportation buses</li> <h4>Work authorization</h4> <p>The hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.</p> <h4>What you will do</h4> <li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</li> <li>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</li> <li>Run daily reports for the department and operational departments.</li> <li>Manage the general reservations and guest communication email inboxes.</li> <li>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</li> <li>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</li> <li>Ensure all guest details and booking information are accurate and properly recorded.</li> <li>Handle guest complaints in accordance with Four Seasons policy.</li> <li>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</li> <li>Offer assistance to guests with visa applications and airport Meet and Greet services.</li> <li>Contact guests to obtain pre-arrival information.</li> <li>Respond to all guest inquiries professionally and within established service standards.</li> <li>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</li> <li>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</li> <li>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</li> <li>Perform installation and repairs of telephones.</li> <h4>What you bring</h4> <li>Excellent communication skills, verbal and written, in both English and Arabic.</li> <li>A minimum of two years' experience working in a similar role in luxury five-star hotels.</li> <li>Ability to handle VIP and high-expectation guests.</li> <li>Problem-solving ability.</li> <li>Strong organization and time management skills.</li> <li>Ability to work under pressure.</li> <h4>What we offer</h4> <li>Full-board shared living accommodation in a high-quality, well-resourced compound</li> <li>Complimentary nights at FS Hotels worldwide</li> <li>Regular social and sporting events</li> <li>Paid home leave tickets</li> <li>Quality employee meals</li> <li>Transportation to and from work</li> <li>Free Wi-Fi in accommodation and on employee transportation buses</li> <h4>Work authorization</h4> <p>The hotel will apply for the work authorization for the successful candidate.</p> <p>We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A resort-like sanctuary in Kuwait’s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder – the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating – you’ll find soaring rooftop restaurants, leisure facilities and the city’s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city’s malls and souks within a few minutes’ drive, you can experience all the spoils of the city without spoiling your precious relaxation time.<br><br><p><b><span>What you will do</span></b></p><br><br><ul><li><p><span>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to the proper extensions.</span></p><br><br></li><li><p><span>Capture sales from incoming calls related to room and restaurant reservation requests. Accurately coordinate the details of each reservation or request.</span></p><br><br></li><li><p><span>Run daily reports for the department and operational departments.</span></p><br><br></li><li><p><span>Manage the general reservations and guest communication email inboxes.</span></p><br><br></li><li><p><span>Accept and deliver Answering Mobile (Hotel Chat) instant messages, wake-up calls, and facsimiles in a timely manner.</span></p><br><br></li><li><p><span>Provide guests with clear information on room types, rates, availability, packages, and hotel services.</span></p><br><br></li><li><p><span>Ensure all guest details and booking information are accurate and properly recorded.</span></p><br><br></li><li><p><span>Handle guest complaints in accordance with Four Seasons policy.</span></p><br><br></li><li><p><span>Receive in-house guest calls and assist with their requests for Housekeeping, Guest Services, Laundry, and Engineering by adding the requests to the HotSOS system under the respective department.</span></p><br><br></li><li><p><span>Offer assistance to guests with visa applications and airport Meet and Greet services.</span></p><br><br></li><li><p><span>Contact guests to obtain pre-arrival information.</span></p><br><br></li><li><p><span>Respond to all guest inquiries professionally and within established service standards.</span></p><br><br></li><li><p><span>Confirm and/or guarantee non-guaranteed reservations, and clear waitlisted reservations.</span></p><br><br></li><li><p><span>Assist GRS in guest recognition efforts by pre-clearing reservations to identify existing return guest profiles and acknowledge those requiring VIP or special attention.</span></p><br><br></li><li><p><span>Contact guests or travel planners to clarify any discrepancies in their preferences or requests before the guest's arrival.</span></p><br><br></li><li><p><span>Perform installation and repairs of telephones.</span></p><br><br></li></ul><br><p><b><span>What you bring</span></b></p><br><br><ul><li><p><span>Excellent communication skills, verbal and written, in both English and Arabic.</span></p><br><br></li><li><p><span>A minimum of two years' experience working in a similar role in luxury five-star hotels.</span></p><br><br></li><li><p><span>Ability to handle VIP and high-expectation guests.</span></p><br><br></li><li><p><span>Problem-solving ability.</span></p><br><br></li><li><p><span>Strong organization and time management skills.</span></p><br><br></li><li><p><span>Ability to work under pressure.</span></p><br><br></li></ul><br><p><b><span>What we offer</span></b></p><br><br><ul><li><p><span>Full-board shared living accommodation in a high-quality, well-resourced compound</span></p><br><br></li><li><p><span>Complimentary nights at FS Hotels worldwide</span></p><br><br></li><li><p><span>Regular social and sporting events</span></p><br><br></li><li><p><span>Paid home leave tickets</span></p><br><br></li><li><p><span>Quality employee meals</span></p><br><br></li><li><p><span>Transportation to and from work</span></p><br><br></li><li><p><span>Free Wi-Fi in accommodation and on employee&nbsp;transportation buses</span></p><br><br></li></ul><br><p><b><span>Work Authorization</span></b></p><br><br><p><span>The hotel will apply for the work authorization for the successful candidate.</span></p><br><br><p><span>We look forward to receiving your application!</span></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title </b>Payroll Officer</p><p><b>Department </b>People &amp; Corporate Services</p><p><b>Reports To </b>Chief People &amp; Corporate Services Officer (CPCSO)</p><p><b>Location</b>Kana Group HQ, Kuwait</p><p><b>Geographic Scope </b>Kuwait and United Arab Emirates</p><p><b>Direct Reports </b>None </p><p><b>Employment Type </b>Full-time</p><p><br></p><p><b>Job Purpose</b></p><p>Own the end-to-end payroll cycle for all Kana Group entities across Kuwait and the UAE, covering approximately 450-500 employees. The role ensures every employee is paid accurately and on time, that all statutory obligations in both jurisdictions are met, and that payroll data reconciles cleanly to Finance each month. It also supplies the payroll and cost inputs that feed the monthly P&amp;C report to the Executive Committee.</p><p><br></p><p><b>Key Responsibilities</b></p><p>Payroll Processing</p><ul><li>Run the full monthly payroll cycle for all Kuwait entities (KWD) and UAE entities (AED), from data cut-off through to bank transfer and payslip release.</li><li>Maintain and validate all payroll inputs: new hires, leavers, transfers, salary changes, allowances, overtime, commissions, incentives, unpaid leave, and deductions.</li><li>Process variable pay accurately, including branch and service commission schemes, sales incentives, and performance-linked payments, against approved calculation sheets and sign-offs.</li><li>Calculate and process disciplinary and attendance deductions in line with approved violation cases and the Group disciplinary framework.</li><li>Apply the correct AED/KWD conversion treatment for UAE entities and group-level consolidated reporting.</li><li>Prepare and process final settlements for leavers, including end-of-service benefits, leave encashment, notice pay, and any recoverable balances.</li><li>Maintain a documented payroll calendar with input deadlines, review checkpoints, approval gates, and payment dates for both countries.</li></ul><p><br></p><p><b>Statutory and Regulatory Compliance</b></p><ul><li><b>Kuwait:</b> administer PIFSS social insurance contributions for Kuwaiti and GCC nationals, ensure compliance with Kuwait Labour Law No. 6/2010 on wages, overtime, leave, and indemnity, and meet Ministry of Labour and WPS salary-transfer requirements.</li><li><b>UAE:</b> ensure compliance with Federal Decree-Law No. 33/2021 and its executive regulations, administer MOHRE Wage Protection System file submissions, and calculate gratuity, leave, and overtime entitlements to UAE standards.</li><li>Track and apply regulatory changes in both jurisdictions, escalating any change with a material cost or compliance impact to the CPCSO and Finance Director.</li><li>Maintain audit-ready payroll documentation, retained in line with statutory record-keeping periods in each jurisdiction.</li></ul><p><br></p><p><b>Provisions, Reconciliation and Reporting</b></p><ul><li>Calculate and maintain monthly accruals for annual leave provision, end-of-service benefits, and other employee-related liabilities.</li><li>Reconcile the payroll register to the general ledger each month with Finance and resolve variances before close.</li><li>Prepare the monthly payroll movement analysis by business unit, with a clear explanation of drivers behind any month-on-month change.</li><li>Produce payroll and cost inputs for the monthly P&amp;C report to the Executive Committee, and support the annual manpower budget and forecast cycles with cost modelling.</li><li>Support internal and external audit requests with complete supporting documentation.</li></ul><p><br></p><p><b>HRIS and Data Integrity</b></p><ul><li>Maintain payroll master data in the HRIS and ensure records stay aligned with personal, contractual, and financial data held by P&amp;C.</li><li>Run periodic integrity checks across headcount, salary, bank, and entitlement data, and correct discrepancies at source.</li><li>Preserve a full audit trail on all payroll adjustments: original records are not overwritten, changes are appended and annotated with reason, date, and approver.</li><li>Identify and implement improvements that reduce manual handling and error risk in the payroll cycle.</li></ul><p><br></p><p><b>Employee Support and Confidentiality</b></p><ul><li>Act as the point of contact for employee payroll queries and resolve them within agreed service standards.</li><li>Explain payslip components, entitlements, deductions, and settlement calculations clearly to employees and line managers.</li><li>Maintain strict confidentiality over all compensation and personal data, and comply with the Group's data protection standards.</li></ul><p><br></p><p><b>Qualifications and Experience</b></p><p><b>Essential</b></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field.</li><li>4–6 years of payroll experience, including at least 2 years running a full payroll cycle independently.</li><li>Demonstrated GCC payroll experience with working knowledge of Kuwait labour law and PIFSS.</li><li>Practical experience with Wage Protection System submissions.</li><li>Advanced Excel: lookups, pivot tables, conditional logic, reconciliation modelling.</li><li>Hands-on experience operating an HRIS or payroll system end to end.</li><li>Strong written and spoken English.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Experience running payroll across more than one legal entity or country.</li><li>Working knowledge of UAE labour law and MOHRE requirements.</li><li>Experience with variable pay and commission schemes in retail, hospitality, or healthcare.</li><li>Arabic language capability.</li><li>Professional payroll or accounting certification (CIPP, CIPD, CMA, or equivalent).</li><li>Prior use of KayanHR or a comparable regional HRIS.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Operations Associate - Global Payments Services (Kuwaiti National Role)</strong></p><br><br><br><br><p>Some careers shine brighter than others</p><br><br><p><br>If you’re looking for a career that will help you stand out, join HSBC and fulfil your&nbsp;potential.</p><br><br><br><p>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><p><br>We are seeking an ambitious individual to join the Global Payments Services Operations team in Kuwait as a Operations Associate to support the growing business and achieve divisional targets.&nbsp;</p><br><br><br><p><strong>In this role, key responsibilities is as below:-</strong></p><br><br><br><p>• &nbsp; &nbsp;Understand the regulatory environment we operate within, including the significant market-wide change programmes.<br>• &nbsp; &nbsp;Support the implementation of TOMs within country.<br>• &nbsp; &nbsp;Support the Manager, Operations to deliver the annual business plan in line with Global Business demand.<br>• &nbsp; &nbsp;Support the Manager, Operations for establishing Payments Operations goals in Production Quality, Service Quality, Financial Performance, and Operational Risk that meet Payments &amp; Wholesale Operations targets.<br>• &nbsp; &nbsp;Support the Manager, Operations for ensuring global change programmes that impact Payments Operations and ensure they are fully supported, and any implications are fully understood.<br>• &nbsp; &nbsp;Support the Manager, Operations for the implementation of initiatives across Payments Operations as appropriate, liaising with resources from the Business and Change Delivery as necessary. Function as the key interface between Operations and Lines of Businesses in country. &nbsp;Partner closely with the Global/Regional Operations team to deliver a best-in-class proposition to business partners.<br>• &nbsp; &nbsp;Actively identify and realize quality and timeliness improvements through automation, elimination, and standardization to deliver cost efficient, high quality and scalable services to business partners.<br>• &nbsp; &nbsp;Implement Operations strategy, by migrating work to the most appropriate, cost-effective location to leverage cost and efficiency benefits of Operations global capabilities. This can include outsourcing of work to a third party.<br>• &nbsp; &nbsp;Drive up customer advocacy through excellent customer relationships with the business/function heads.<br>• &nbsp; &nbsp;Ensure SLAs are agreed and then achieved or exceeded.<br>• &nbsp; &nbsp;Deliver key projects, in line with Operations global model.<br>• &nbsp; &nbsp;Effective management of contracts with third party suppliers<br>• &nbsp; &nbsp;Have excellent working relationships with Country / Operational Risk, DBS stakeholders, Group Internal Audit and External Auditors / Local regulators<br>• &nbsp; &nbsp;Be responsible for identifying and commissioning opportunities to improve Service Quality across Payments &amp; Wholesale Operations.<br>• &nbsp; &nbsp;Establish proactive partnerships with other key stakeholders, including, but not exclusively Risk, Transformation, and Technology to support service and product development initiatives.<br>• &nbsp; &nbsp;Ensure operational control and risk management by actively overseeing implementation of policies, procedures and regulatory requirements that include business continuity, operational risk, information security, and compliance requirements.<br>• &nbsp; &nbsp;Support the Operations Manager with the execution of Payments Operations annual control monitoring plans.</p><br><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><br><p>• &nbsp; &nbsp;Excellent knowledge of Payment Operations, including products, services, systems &amp; processes.<br>• &nbsp; &nbsp;Excellent knowledge of Payment Remittance, Investigations, Screening, Charges Unit,&nbsp;<br>• &nbsp; &nbsp;Excellent understanding of Payment Systems within Kuwait&nbsp;<br>• &nbsp; &nbsp;Good understanding of operational risk and controls<br>• &nbsp; &nbsp;Proven problem-solving skills with ability to consider alternative and lateral solutions.<br>• &nbsp; &nbsp;Able to communicate clearly and succinctly with senior stakeholders.<br>• &nbsp; &nbsp;Ability to prioritize and work independently under pressure within a team environment.<br>• &nbsp; &nbsp;Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output.<br>• &nbsp; &nbsp;Good interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels; imperative to navigate.<br>• &nbsp; &nbsp;Bachelor’s degree is a must&nbsp;</p><br><br><br><p>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Kuwait </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Kuwait City, Al Kuwayt, Kuwait<br><p><b>Job ID:</b></p><br><br>R0140514<br><p><b>Date Posted:</b></p><br><br>2026-08-12<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY ENGINEERING TECHNOLOGIES CO. (KSCC)<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><span><b>The opportunity</b></span></p><br><br><br><p>Join a team that specializes in providing remote and on-site services for protection systems in transmission and distribution substations, ensuring solutions that are timely, cost-effective, and aligned with customer expectations. Our work adheres to industry-standard processes, safety protocols, and best practices—delivering reliability and excellence every step of the way.</p><br><br><br><p><span><b>How you’ll make an impact&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></span></p><br><br><ul><li><p><span><span>Driving service sales and business development activities across assigned countries and market&nbsp;segments (e.g., Utilities, Power Generation, Oil &amp; Gas, EPCs, Industrial clients).</span></span></p><br><br></li><li><p><span><span>Performing relay testing, commissioning, maintenance, and troubleshooting at client substations.</span><br><span>Possess knowledge of structured programming, communication techniques, and protocols for Hitachi Energy relays and familiarity with&nbsp;other relays manufacturers is preferable.</span></span></p><br><br></li><li><p><span><span>Troubleshooting system protection problems and schemes effectively and understanding different protection and communication schemes and supervising the installation and commissioning of automation systems, ensuring full compliance with standards and best&nbsp;practices.</span></span></p><br><br></li><li><p><span><span>Demonstrate expertise in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in&nbsp;substations up to 400 kV voltage level.</span></span></p><br><br></li><li><p><span><span>Experience in testing, commissioning, maintenance, and troubleshooting of protection systems for all equipment in&nbsp;power stations and refinery environments.</span></span></p><br><br></li><li><p><span><span>Training site operators in the use of works and ensure site-specific manuals and documentation are available before handover and are highly familiar with interlocking schemes and gas tripping schemes across all voltage levels from 380 V to 400 kV.</span></span></p><br><br></li><li><p><span><span>Consult with clients or their representatives to determine their needs and priorities.</span></span></p><br><br></li><li><p><span><span>Provide written procedures for switching, energization, isolation methods for testing, commissioning, and maintenance work.</span></span></p><br><br></li><li><p><span><span>Coordinate and oversee substation technicians and electricians, and serve as project manager, serve as the primary customer contact for specific projects, maintain a professional presentation when dealing with employees, clients, and suppliers and be well-versed in technical and safety precautions when working in live substations.</span></span></p><br><br></li><li><p><span><span>Possess leadership skills and the ability to lead, supervise, and assign work to the protection team and unnecessary outages while working in Brownfield substations or on any type of energized equipment and experience in troubleshooting electrical parts for various types of switchgear.&nbsp;</span></span></p><br><br></li><li><p><span><span>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</span></span></p><br><br></li><li><p><span><span>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</span></span></p><br><br></li></ul><br><p><span><b>Your background</b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></p><br><br><ul><li><p><span><span>A bachelor’s degree in electrical engineering is preferred.</span></span></p><br><br></li><li><p><span><span>Minimum 7 years of relevant experience is required.</span></span></p><br><br></li><li><p><span><span>Strong communication and interpersonal skills.</span></span></p><br><br></li><li><p><span><span>Ability to work independently and as part of a team.</span></span></p><br><br></li><li><p><span><span>Proficient in using testing and diagnostic equipment.</span></span></p><br><br></li><li><p><span><span>Ability to interpret and work from electrical drawings and schematics.</span></span></p><br><br></li><li><p><span><span>Strong organizational and time management skills.</span></span></p><br><br></li><li><p><span><span>Commitment to continuous improvement and learning.</span></span></p><br><br></li><li><p><span><span>Proficiency in both spoken &amp; written English language is required.</span></span></p><br><br></li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.&nbsp;&nbsp;</p><br><p>Customer Success Acount Manager Intern&nbsp;(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship program is tailored for <strong>Kuwaiti&nbsp;Nationals</strong>, aiming to accelerate Kuwaiti employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications &amp; skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details:&nbsp;</strong>The <strong>6 months, full-time</strong>&nbsp;program is divided into two key phases (Phase 1 - Onboarding &amp; Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>:&nbsp;<em>Onboarding &amp; Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy &amp; structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong>&nbsp;<em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an&nbsp;<strong>CSAM</strong>&nbsp;for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning &amp; Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Kuwaiti nationality.</li><li>Legally authorized to work in Kuwait (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills.&nbsp;</li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required.&nbsp;</li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Kuwait </div> </div>

Overview<br><br>Are you a cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our customers achieve the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?<br><br>As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.<br><br>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Customer Relationship Management<br><br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.<br><br>Customer Success Leadership<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Technical Relevance<br><br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br>Qualifications<br><br>Bachelor's Degree in Business, Engineering, Computer Science, or related field AND 1+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience.<br><br>Proficiency in English.<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.