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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<div><span style="font-size: 11px;">Job Purpose</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">To provide comprehensive administrative, business system, and operational support for the Slickline Project, ensuring efficient office operations, accurate system management (including TSMS), regulatory compliance, and effective coordination across HR and Operations</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Key Objectives</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Perform a wide range of administrative and secretarial duties to support operations.</span></div><div><span style="font-size: 11px;">Deliver business system and TSMS support ensuring accurate employee registration and compliance.</span></div><div><span style="font-size: 11px;">Maintain confidentiality and handle sensitive HR documentation professionally.</span></div><div><span style="font-size: 11px;">Support operational activities while ensuring strict adherence to QHSE standards and company safety policies.</span></div><div><span style="font-size: 11px;">Contribute to continuous improvement of administrative, compliance, system, and safety processes.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">TSMS Management (ESP Project)</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Register all approved ESP employees in the TSMS system.</span></div><div><span style="font-size: 11px;">Upload candidate CVs and required documents into TSMS.</span></div><div><span style="font-size: 11px;">Edit and maintain accurate employee data within TSMS.</span></div><div><span style="font-size: 11px;">Coordinate mandatory training arrangements prior to mobilization.</span></div><div><span style="font-size: 11px;">Process and follow up on gate pass applications.</span></div><div><span style="font-size: 11px;">Provide compliance status reports to HR leadership.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Business System Administration & Reporting</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Operate and maintain assigned business systems, including TSMS and internal systems.</span></div><div><span style="font-size: 11px;">Prepare reports and perform basic data analysis as requested.</span></div><div><span style="font-size: 11px;">Coordinate user account creation, authorization, and system access control.</span></div><div><span style="font-size: 11px;">Monitor and correct system errors; remove duplicate or obsolete data.</span></div><div><span style="font-size: 11px;">Track system requests and ensure timely resolution.</span></div><div><span style="font-size: 11px;">Provide basic system assistance and support to users when needed.</span></div><div><span style="font-size: 11px;">Maintain structured document archiving and control systems.</span></div><div><span style="font-size: 11px;">Operational, Compliance & QHSE Support</span></div><div><span style="font-size: 11px;">Ensure all employee-related transactions are accurate, complete, and timely.</span></div><div><span style="font-size: 11px;">Support audit processes and compliance documentation requirements.</span></div><div><span style="font-size: 11px;">Handle sensitive information in a strictly confidential manner.</span></div><div><span style="font-size: 11px;">Adhere to all prescribed QHSE policies, procedures, and standards relevant to assigned job duties.</span></div><div><span style="font-size: 11px;">Acquire and maintain all required internal and external certifications, licenses, and compliance credentials relevant to the role.</span></div><div><span style="font-size: 11px;">Participate in required safety meetings, including coffee, shop, and field safety sessions.</span></div><div><span style="font-size: 11px;">Perform all duties in accordance with established company, client, and regulatory procedures, and promptly report any deviations, incidents, or nonconformities.</span></div><div><span style="font-size: 11px;">Complete mandatory safety and compliance training, including PPE, emergency response, HSE induction, and IT security requirements.</span></div><div><span style="font-size: 11px;">Support implementation of safe work practices and contribute to maintaining a strong safety culture.</span></div><div><span style="font-size: 11px;">identify opportunities for process improvement, operational efficiency, and compliance enhancement.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Governance And Control Framework</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">AII hiring processes are handled by HR Recruitment Lead.</span></div><div><span style="font-size: 11px;">No TSMS registration or mobilization without formal HR approvals.</span></div><div><span style="font-size: 11px;">Strict documentation control and compliance verification required.</span></div><div><span style="font-size: 11px;">Full alignment with KOC, TSMS, QHSE, and internal HR governance policies</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Qualification And Requirement</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Diploma or bachelor's degree in business administration, HR, Management, or related field.</span></div><div><span style="font-size: 11px;">3-5 years of experience in administration and/or business system support.</span></div><div><span style="font-size: 11px;">Experience with TSMS, ERP, or regulatory systems is an advantage.</span></div><div><span style="font-size: 11px;">Strong proficiency in MS Office (Excel, Word, Outlook, PowerPoint).</span></div><div><span style="font-size: 11px;">Strong organizational, analytical, and communication skills.</span></div><div><span style="font-size: 11px;">Ability to multitask under operational demands.</span></div><div><span style="font-size: 11px;">High level of integrity, confidentiality, compliance awareness, and safety commitment.</span></div><div><br></div>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
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<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>Join our dynamic team as a Call Center Agent, where you will play a crucial role in delivering exceptional customer service and support. In this fast-paced environment, you will be the first point of contact for our valued customers, addressing their inquiries and resolving issues with professionalism and empathy. This position is perfect for individuals who are passionate about helping others and thrive in a collaborative team setting.</p><p>As a Call Center Agent, you will have the opportunity to develop your communication and problem-solving skills while gaining valuable experience in customer relations. We believe in fostering a culture of growth, offering comprehensive training programs that empower you to enhance your abilities and advance your career. Our supportive team environment encourages collaboration and innovation, making it an ideal place to start your professional journey.</p><p>In this role, you will not only contribute to customer satisfaction but also play a vital part in our company's success. Your dedication and hard work will be recognized, opening doors for career progression within our organization. We are committed to investing in our employees' futures, providing opportunities for advancement that align with your personal and professional goals.</p><p><b>Responsibilities:</b></p><ol><li>Handle incoming calls from customers, addressing their questions and concerns promptly and accurately, ensuring a high level of customer satisfaction and loyalty.</li><li>Utilize customer relationship management (CRM) software to document interactions and track customer issues, ensuring efficient follow-up and resolution.</li><li>Collaborate with team members to share insights and best practices, contributing to a positive team atmosphere and enhancing overall service delivery.</li><li>Identify trends in customer inquiries and feedback, providing insights to management that can help improve products and services.</li><li>Participate in training sessions and workshops to continuously develop your skills and knowledge, ensuring you remain up-to-date with company policies and industry standards.</li><li>Assist in the onboarding and training of new team members, sharing your expertise to help them acclimate to the role and company culture.</li><li>Manage difficult customer interactions with professionalism and empathy, striving to turn negative experiences into positive outcomes.</li><li>Follow up with customers after resolving their issues to ensure satisfaction and reinforce the company's commitment to excellent service.</li><li>Contribute to team performance goals by consistently meeting or exceeding individual metrics, fostering a competitive yet supportive environment.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent verbal and written communication skills to effectively interact with customers and team members.</li><li>Strong problem-solving abilities to identify issues and provide effective solutions in a timely manner.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.</li><li>Team-oriented mindset to collaborate effectively with colleagues and contribute to a positive work culture.</li><li>Adaptability to learn new processes and technologies quickly, ensuring seamless integration into the team.</li><li>2 to 4 years of proven experience in a call center or customer service environment.</li><li>Complete fluency in both English and Arabic (written and spoken)</li><li>Candidates who are available to join immediately will be highly preferred</li></ul></div>
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
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<p>We are seeking a skilled Industrial Electrician to join our dynamic team in the construction and building industry in Kuwait. This role presents an exciting opportunity to work on a variety of projects that will challenge your technical skills while allowing you to grow professionally. As an Industrial Electrician, you will be responsible for installing, maintaining, and repairing electrical systems in industrial settings. You will work alongside a talented team of professionals who are committed to excellence and innovation in every project.</p><p>In this role, you will not only enhance your technical capabilities but also have the chance to develop leadership skills and take on greater responsibilities as you progress in your career. Our company fosters a culture of continuous learning, providing access to training programs and workshops that will help you stay updated with the latest industry standards and technologies. We believe in investing in our employees, and your growth is a priority for us.</p><p>As part of our team, you will contribute to projects that have a tangible impact on the community and the environment. We value collaboration and teamwork, and you will find a supportive atmosphere where your ideas are encouraged and appreciated. Join us to make a difference while advancing your career in a rewarding and fulfilling environment.</p><p><b>Responsibilities:</b></p><ol><li>Install and maintain electrical systems and equipment in industrial facilities, ensuring compliance with safety and quality standards to minimize downtime and maximize productivity.</li><li>Perform routine inspections and troubleshooting of electrical systems using diagnostic tools to identify and resolve issues promptly, contributing to efficient operations.</li><li>Collaborate with engineers and other professionals to design electrical systems that meet project specifications and requirements, ensuring successful project completion.</li><li>Document all maintenance and repair work performed, maintaining accurate records that support compliance with regulatory standards and company policies.</li><li>Participate in safety training programs and adhere to safety protocols to promote a safe working environment for yourself and your colleagues.</li><li>Assist in the development of preventative maintenance programs, implementing strategies that extend the lifespan of electrical equipment and reduce repair costs.</li><li>Provide technical support and guidance to junior electricians and apprentices, fostering a culture of knowledge sharing and professional development within the team.</li><li>Stay updated with the latest industry trends, technologies, and best practices to continuously improve your skills and contribute to the company’s success.</li><li>Respond to emergency electrical issues outside of regular working hours, ensuring minimal disruption to operations and maintaining high levels of service.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in reading and interpreting electrical schematics and blueprints to ensure accurate installations and repairs.</li><li>Strong troubleshooting skills to diagnose and resolve electrical issues efficiently, minimizing downtime.</li><li>Knowledge of safety regulations and best practices in industrial electrical work to ensure a safe work environment.</li><li>Experience with various electrical systems and equipment, including motors, transformers, and control systems.</li><li>Ability to work collaboratively in a team environment, contributing to project success through effective communication.</li><li>Familiarity with preventative maintenance techniques to enhance equipment reliability and performance.</li><li>Strong commitment to continuous learning and professional development to stay current with industry advancements.</li></ul></div>
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<p><b>Senior Human Resources Coordinator (Compensation & Benefits) - Local Contract</b></p><p><b>Job Summary</b></p><p>We are seeking an experienced and detail-oriented Senior Human Resources Coordinator specialising in Compensation & Benefits to join our dynamic HR team. In this role, you will be responsible for managing and optimizing our compensation and benefits programs to attract, retain, and motivate top talent. Your expertise will guide the design, implementation, and administration of competitive and compliant reward structures that align with our organization’s strategic goals.</p><p><br></p><p>The ideal candidate will have a strong background in compensation analysis, benefits administration, and HR compliance, with the ability to provide insights that support strategic decision-making. You will work closely with HR leadership and cross-functional teams to ensure our offerings are equitable, market-competitive, and aligned with industry best practices.</p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Compensation & Benefits</b></p><ul><li>Assist in creating the annual rewards strategy in line with the business strategy of the organisation</li><li>Monitor and review the rewards policy to ensure corporate objectives are being met</li><li>Co-manage the development and implementation of Compensation & benefits projects</li><li>Work with the HR Director on the annual salary review cycle </li><li>Process monthly payroll accurately, ensuring data quality and accuracy</li><li>Address all payroll related queries promptly and in a timely manner </li><li>Provide advice and ensure adherence to both school policy and local labour law while processing pay.</li></ul><p><b>Reporting </b></p><ul><li>Liaise with the Head Teachers and hiring managers to understand staffing requirements for the year and prepare the annual staffing budget to meet the needs of the school</li><li>Prepare periodic forecasts and budget in line with the organisational demand</li><li>Ensure all staff data on HRIS (MS Dynamics, SuccessFactors) is up to date, relevant and accurate</li></ul><p><b>Onboarding </b></p><ul><li>Establish communication channels with new staff and address all issues/queries related to the start of their employment</li><li>Support the onboarding process, including pre-arrival document collation, induction & readiness week activities, pre-arrival visa formalities, flights, accommodation etc</li><li>Manage the off-boarding, exit and separation agreements</li></ul><p><b>Employee Relations</b></p><ul><li>Conduct fair and comprehensive investigations on staff grievances and complaints</li><li>Prepare thorough write-up on incidents and activate disciplinary process where necessary</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>About You </b></p><ul><li>Experienced HR professional with a focus on compensation and benefits, ideally within an educational or public sector setting.</li><li>Strong analytical skills with the ability to conduct market research, job evaluations, and data analysis to support competitive, compliant pay structures.</li><li>Detail-oriented and organized, with a track record of managing compensation and benefits programs effectively and accurately.</li><li>Knowledgeable in Kuwait labor laws and benefits compliance, ensuring all policies align with legal standards.</li><li>Excellent communicator who can explain complex compensation and benefits information to staff clearly and compassionately.</li><li>Collaborative team player who can work closely with HR leadership, finance teams, and school administrators to meet strategic HR goals.</li><li>Passionate about supporting an equitable, motivating workplace that empowers educators and school staff in their roles.</li></ul><p><br></p></div>
<p>Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact</p><p>During your tenure as an Admin Associate, you will demonstrate your capabilities in the following areas:</p><ul><li>Manage employee insurance requirements to ensure compliance and timely renewals.</li><li>Procure and oversee office supplies, maintaining optimal inventory levels and vendor relationships.</li><li>Monitoring the staff time and attendance report.</li><li>Greet and assist visitors, ensuring a professional and welcoming office environment.</li><li>Handle end-to-end travel arrangements and visa processing, including application, cancellation, and extension for employees.</li><li>Provide comprehensive administrative support to employees and senior management, facilitating smooth day-to-day operations and efficient office functioning.</li><li>Establish and maintain strong relationships with vendors and suppliers; obtain and evaluate offers and quotations to ensure cost-effective procurement and manage business relationship clearances and whitelisting procedures.</li><li>Arrange and document meetings, including scheduling and preparing accurate minutes of meetings (MOM).</li><li>Maintain accurate and organized filing systems, incorporating checklists to ensure completeness and easy retrieval.</li><li>Coordinate vendor communications, logistics arrangements, and reservations for hotels and restaurants to support business activities.</li></ul><p>Leadership capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in secretarial skills or related field and/or a university degree</p><p>Excellent verbal and written communication skills</p><p>An excellent telephone etiquette, verbal communication and strong interpersonal skills</p><p>A positive attitude to dealing with people including staff, clients and suppliers at all levels</p><p>Knowledge and ability to use proficiently standard office computer software, including word-processing, databases and spreadsheets</p><p>Ability to use email and Internet applications</p><p>Well-developed organization and time management skills, and the ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands</p><p>Ability to work independently, including maintaining filing systems, databases and straightforward diary management</p><p>Ability maintain trust and confidentiality in the provision of administration support</p><p>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management)</p><p>Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</p>
<h2 class="h5">Job description</h2>
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<p><b>Description</b></p><p>This role supports physicians during consultations and procedures while safely performing treatments like lasers, chemical peels, and microneedling. You handle end to end patient care, including taking medical histories, giving medications, and guiding patients on pre- and post-treatment care. Additionally, you will ensure safety and compliance by keeping accurate medical records, maintaining clean treatment rooms, and monitoring patient recovery.</p><p><br></p><p>Role & Responsibilities:</p><ul><li><b>Clinical support: </b>Assist physicians during dermatological consultations, minor surgical procedures, and cosmetic treatments, ensuring patient comfort and safety throughout.</li><li><b>Aesthetic treatments: </b>Perform and support aesthetic procedures within scope of practice and clinic protocols including laser and IPL treatments, chemical peels, microneedling, hydra facials, mesotherapy, and skin analysis; assist with injectable procedures (botulinum toxin, dermal fillers) as delegated and supervised. (A plus)</li><li><b>Procedure preparation:</b> Prepare treatment rooms, sterilise and set up instruments, verify equipment calibration, and ensure all consumables and emergency supplies are stocked and in date.</li><li>Patient care: Take patient histories, document skin conditions, complete consent forms, and provide clear pre-treatment instructions and post-treatment aftercare guidance.</li><li><b>Medication & monitoring: </b>Administer medications and topical agents as prescribed, and monitor patients for adverse reactions, escalating any complications to the supervising physician promptly.</li><li><b>Documentation: </b>Maintain accurate, confidential electronic patient records, treatment logs, and photographic documentation of results.</li><li><b>Safety & compliance: </b>Adhere to infection-control, health-and-safety, and clinical-governance standards; participate in audits and equipment maintenance schedules.</li><li><b>Patient education: </b>Educate patients on skincare regimens and recommend appropriate products and follow-up treatments in line with their care plan.</li><li><b>Stock control: </b>Support inventory management of medical and cosmetic stock, flagging reorder needs to the clinical lead.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>What we offer</b></p><p>In addition to a competitive tax-free salary and excellent benefits, you'll work in a professional, collaborative environment with a diverse team and numerous opportunities. Our client offers a rewarding career experience and is excited to connect with individuals seeking new challenges.</p><p><b>Who you are</b></p><p>You are a dedicated nurse with excellent communication skills and good knowledge of cosmetic dermatology procedures. You understand patients’ needs and expectations, provide high-quality care, and stay updated with the latest aesthetic technologies and treatments.</p><p><br></p><p>Skills & Competencies:</p><ul><li>Hands-on experience with laser/IPL, injectables, and energy-based treatments</li><li>Knowledge of skin types, dermatological conditions, and cosmeceuticals</li><li>Calm, reassuring, and discreet bedside manner</li><li>Skilled in assisting with aesthetic procedures</li><li>Strong attention to detail and clinical safety</li><li>Excellent patient care and communication skills</li><li>Professional appearance and positive attitude</li><li>Able to work in a fast-paced, team-oriented environment</li><li>Commitment to continuous learning and new technologies</li></ul><p>Education & Qualifications:</p><ul><li>Bachelor’s degree or diploma in Nursing</li><li>Valid nursing license in Kuwait</li><li>Minimum 2 years’ post-qualification experience, including 1 year in dermatology/aesthetics</li><li>BLS certification</li><li>Experience with EMR and clinic management systems</li><li>Certification/training in aesthetic or cosmetic procedures</li><li>Able to assist doctors with injectable and aesthetic procedures</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p><span>Student Conduct Officer</span><br><span>Reports to:</span> Manager - Student Well-Being and Care</p><br> <p><span>About the American International University</span></p><br> <p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education.</p><br>
<p>AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy focused on research development, international accreditation, student success, employability, and community engagement.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>Position Overview</span></p><br> <p>The Student Conduct Officer is responsible for promoting a safe, respectful, and supportive campus environment by administering the University's Student Code of Conduct and managing cases involving non-academic misconduct. The role focuses on student accountability, restorative practices, conflict resolution, and personal and social-emotional development. The incumbent ensures that students understand their rights, responsibilities, and behavioral expectations while maintaining fair, consistent, and confidential disciplinary processes in accordance with university policies and procedures.</p><br> <p><span>Student Conduct and Disciplinary Case Management</span></p><br>
<ul>
<li>Conduct impartial and thorough investigations into alleged violations of the Student Code of Conduct, including interviewing students and relevant parties in accordance with established procedures.</li>
<li>Coordinate and facilitate student conduct hearings, disciplinary meetings, educational conferences, and parent meetings, ensuring fairness, due process, and confidentiality.</li>
<li>Administer appropriate sanctions, educational interventions, no-contact directives, and campus restrictions in accordance with University policies.</li>
<li>Recommend disciplinary actions and implement approved disciplinary actions within the Officer's delegated authority, in accordance with approved University policies and procedures.</li>
<li>Maintain accurate, confidential, and up-to-date case records using the University's designated case management system.</li>
<li>Use Maxient, the University's designated case management system, to document, track, and maintain confidential student conduct cases and related follow-up.</li>
<li>Prepare case summaries, reports, and recommendations to support informed decision-making and effective case resolution.</li>
<li>Monitor case progress, follow up on disciplinary actions, and communicate relevant updates and concerns to the Director of Student Safety and Well-Being.</li>
<li>Receive and document student complaints related to conduct, ensure timely case follow-up, record actions and outcomes, and coordinate with relevant services within the Office of Student Wellbeing & Care (OSWC) as appropriate.</li>
</ul>
<p><span>Student Support and Crisis Response</span></p><br>
<ul>
<li>Support students' personal, social-emotional, and behavioral development by promoting accountability, respectful conduct, and awareness of University expectations.</li>
<li>Provide guidance to students, faculty, deans, and staff regarding student conduct policies, disciplinary procedures, grievances, and related concerns.</li>
<li>Assist in responding to student crises, behavioral concerns, and campus emergencies in coordination with Campus Security, the Student Conduct Director, and the University's emergency response team.</li>
<li>Refer students to appropriate support services or medical professionals when necessary.</li>
<li>Recommend educational and restorative interventions addressing conflict, inappropriate behavior, social media use, copyright issues, and other student conduct concerns.</li>
</ul>
<p><span>Policy Development, Training, and Awareness</span></p><br>
<ul>
<li>Assist the Director of Student Safety and Well-Being in reviewing and updating the Student Code of Conduct, the Student Handbook, and related policies and procedures on an annual basis.</li>
<li>Develop and deliver training sessions, presentations, and educational programs for students, faculty, and staff on student conduct, conflict resolution, academic integrity, student rights and responsibilities, and respectful campus behavior.</li>
<li>Design and support awareness campaigns and educational materials that promote campus safety, accountability, inclusion, and a culture of mutual respect.</li>
<li>Identify opportunities to improve conduct management processes, student support initiatives, and departmental operations.</li>
</ul>
<p><span>Collaboration and University Engagement</span></p><br>
<ul>
<li>Coordinate with Academic Deans, Campus Security, Student Affairs, the Vice President for Academic Affairs, the Vice President for Student Affairs, and other campus stakeholders to address student conduct matters.</li>
<li>Participate in relevant committees, working groups, and University initiatives concerning student welfare, campus safety, behavioral expectations, and student engagement.</li>
<li>Represent the Director of Student Safety and Well-Being, as assigned, in meetings and activities related to student conduct and campus well-being.</li>
<li>Meet regularly with the Director and relevant team members to review ongoing cases, discuss emerging concerns, and ensure a coordinated approach to student matters.</li>
<li>Coordinate with other OSWC services, as appropriate, to support referrals, case follow-up, and a consistent response to student concerns while maintaining confidentiality.</li>
<li>Contribute to projects and initiatives that strengthen the effectiveness of the Office of Student Conduct and support the University's institutional objectives.</li>
</ul>
<p><span>Professional Development and Other Duties</span></p><br>
<ul>
<li>Maintain current knowledge of student conduct practices, conflict resolution, student development, and relevant higher education policies through professional reading, training, and development activities.</li>
<li>Uphold the highest standards of ethics, impartiality, professionalism, and confidentiality when handling sensitive student information.</li>
<li>Perform other related duties as assigned by the Director of Student Safety and Well-Being or the Vice President for Student Affairs.</li>
</ul> <p><span>Required Skills and Competencies</span></p><br>
<p><span>Communication and Language Skills</span></p><br>
<ul>
<li>Excellent verbal and written communication skills in both English and Arabic.</li>
<li>Ability to communicate effectively with students, faculty, staff, parents, and university leadership.</li>
<li>Ability to accurately interpret and translate sensitive information between English and Arabic while maintaining confidentiality and the intended meaning.</li>
<li>Strong presentation, public speaking, report-writing, and interpersonal skills.</li>
</ul>
<p><span>Student Conduct and Conflict Resolution</span></p><br>
<ul>
<li>Demonstrated knowledge of student conduct procedures, including investigations, case documentation, hearings, sanctions, and decision-making.</li>
<li>Strong skills in conflict resolution, mediation, negotiation, de-escalation, and managing challenging student interactions.</li>
<li>Ability to apply University policies consistently while exercising sound judgment, diplomacy, and impartiality.</li>
<li>Understanding of student development, behavioral misconduct, student grievances, and the principles of restorative practices and accountability.</li>
</ul>
<p><span>Organizational and Professional Skills</span></p><br>
<ul>
<li>Excellent organizational, time management, planning, and problem-solving skills, with the ability to manage multiple complex cases and meet deadlines.</li>
<li>High ethical standards and the ability to handle sensitive information with discretion and maintain strict confidentiality.</li>
<li>Ability to work effectively with individuals from diverse cultural, social, and professional backgrounds.</li>
<li>Ability to identify process improvements, support strategic initiatives, and contribute to policy development.</li>
<li>Flexibility to work varied hours, including evenings and weekends, when required for student matters, campus events, or emergencies.</li>
</ul>
<p><span>Technical Skills</span></p><br>
<ul>
<li>Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li>
<li>Experience using electronic case management systems, student information systems, or similar platforms for case tracking, documentation, and reporting.</li>
<li>Ability to prepare accurate data reports and maintain organized digital records.</li>
</ul> <p><span>Education and Experience</span></p><br>
<ul>
<li>Bachelor's degree in Higher Education Administration, Student Personnel Administration, Counseling, Psychology, Social Work, Human Resources, or a related field. Relevant professional experience may be considered where appropriate.</li>
<li>A minimum of 2–3 years of relevant professional experience in student conduct, student affairs, case management, conflict resolution, or a related area.</li>
<li>Experience in conflict resolution, mediation, student support, disciplinary case management, or managing student expectations within a higher education environment.</li>
<li>Experience conducting investigations, preparing reports, maintaining confidential records, and supporting fair and consistent decision-making.</li>
<li>Experience contributing to the development, implementation, or review of institutional policies and procedures.</li>
<li>Previous experience delivering training, presentations, or educational programs is an advantage.</li>
<li>Experience in a university or college setting is preferred, particularly in student affairs, student conduct, student safety, or student well-being.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> </div>
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<p><u>Overview:</u></p><p>Responsible for providing administrative coordination and operational support to the assigned division or department, ensuring compliance with company procedures, effective stakeholder communication, accurate documentation and records management, and timely follow-up on requests, approvals, meetings, and employee-related administrative activities.</p><p><u>Policies, Procedures, and Compliance </u></p><ul><li>Follow all applicable company and departmental policies, processes, standard operating procedures, and work instructions to ensure activities are performed efficiently, consistently, and in compliance with organizational requirements.</li></ul><p><u>Administrative and Office Support </u></p><ul><li>Provide comprehensive day-to-day administrative and office support to employees and functions within the Pharmaceutical Division, ensuring smooth and efficient office operations. </li><li>Coordinate and schedule internal meetings, appointments, meeting rooms, agendas, and related logistical arrangements, ensuring timely communication and follow-up with relevant stakeholders. </li><li>Coordinate with the Finance Department on administrative expenses, invoice processing, and other financial matters as required. </li><li>Manage incoming and outgoing correspondence, including emails, letters, official communications, and daily mail distribution, ensuring timely handling and response. </li><li>Prepare and maintain administrative documentation, including letters, memos, forms, reports, and other business correspondence. </li><li>Support employees with administrative requirements, including stationery, office supplies, access cards, business cards, and other office-related needs, while monitoring inventory levels and ensuring adequate stock availability. </li><li>Coordinate office maintenance, cleaning services, facilities support, and other general office services to maintain an effective working environment. </li><li>Coordinate courier services, document deliveries, and other administrative logistics activities. </li><li>Assist in organizing business visits, meetings, events, and departmental activities, including venue, logistics, and administrative arrangements. </li></ul><p><u>Document Management and Records </u></p><ul><li>Prepare, organize, maintain, archive, retrieve, and securely manage records through physical and electronic filing systems, ensuring accuracy, accessibility, and compliance with record-retention requirements. </li><li>Distribute documents and information to relevant parties and maintain appropriate tracking mechanisms to support timely action and follow-up. </li><li>Review, verify, and coordinate with relevant stakeholders to ensure records, files, and dossiers remain complete, accurate, and up to date. </li><li>Process HR-related forms and employee administrative requests while maintaining accurate documentation and records. </li><li>Coordinate with the Administration Department regarding renewals of employee-related documentation and other required administrative records. </li><li>Maintain and monitor administrative trackers for contracts, licenses, permits, subscriptions, renewals, and other departmental requirements.</li><li>Safeguard the confidentiality of company, employee, and business information in accordance with company policies.</li></ul><p><u>Stakeholder Coordination and Communication</u></p><ul><li>Serve as a point of contact between the assigned division, internal stakeholders, and external partners, ensuring responsive and professional communication, timely follow-up, clear information sharing and effective coordination of requirements. </li><li>Consolidate, update, and maintain required data, including attendance sheets, training logs, reports, and presentations, and communicate accurate information to partners and stakeholders as needed. </li><li>Coordinate routine administrative requests, approvals, deadlines, and information flow across departments to ensure timely completion of activities and action items. </li><li>Support recruitment administration activities, including interview scheduling, candidate coordination, onboarding arrangements, and related documentation for local and overseas recruits. </li><li>Coordinate with HR, Finance, IT, Procurement, Facilities, and other departments to address employees' administrative requirements and operational needs. </li><li>Assist in coordinating business travel arrangements, including accommodation, transportation, itineraries, and related administrative requirements as requested. </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><u>Educational Qualification</u></p><ul><li>A bachelor’s degree in business administration or a related field. </li><li>Proficiency in Microsoft Excel and adeptness in drafting emails. </li></ul><p><u>Work Experience</u></p><ul><li>Minimum of 1-3 years of experience in the same or a related field.</li></ul><p><u>Behavioral Competencies </u></p><ul><li>Accountability </li><li>Attention to detail</li><li>Time management </li><li>Communication skills </li><li>Interpersonal skills </li><li>Teamwork and collaboration </li></ul><p><u>Language Skills</u></p><ul><li>Proficiency in English and Arabic.</li></ul><p><u>Communication and Working Relations</u></p><p>Key Internal Contacts </p><ul><li>Assigned division / department </li><li>Finance Department </li><li>HR Department </li><li>Admin Department </li><li>Legal Department</li></ul><p>Key External Contacts </p><ul><li>Government entities and regulatory authorities </li><li>Vendors and service providers </li><li>Assigned sites, branches, or operating locations </li><li>Customers, clients, or business partners as applicable </li></ul></div>
Full Professor / Associate Professor / Assistant Professor of Science Education
Education & Training
<h2 class="h5">Job description</h2>
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<p><span>Full Professor / Associate Professor / Assistant Professor of Science Education</span></p><br>
<p><span>Classification:</span><span> Academic Affairs</span><br><span>Reports To:</span>Dean of School of Education</p><br> <p><span>About The American International University</span></p><br> <p><span>American International University (AIU)</span> is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education. AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy anchored in research development, international accreditation, student success, employability, and community engagement.</p><br> <p>For more information, visit: www.aiu.edu.kw </p><br> <p><span>School of Education Profile</span></p><br>
<p>The School of Education prepares future educators, educational leaders, and professionals through excellence in teaching, research, innovation, and community engagement. The School is committed to developing graduates who demonstrate professional competence, ethical leadership, critical thinking, and a commitment to lifelong learning. Through strong partnerships with schools, educational organisations, and the wider community, the School contributes to the advancement of education in Kuwait and beyond.</p><br> <p><span>Position Overview</span></p><br>
<p>Full-time faculty members will be responsible for teaching undergraduate and graduate courses in Science Education, developing and updating course materials, assessing student learning outcomes, and contributing to program development and accreditation activities. Faculty members are also expected to engage in research and scholarly activities, provide academic advising, and participate actively in departmental committees and community outreach initiatives.</p><br> <p><span>Responsibilities and Duties</span></p><br>
<ul>
<li>Plan, organize, and deliver instruction in didactic, laboratory and/or classroom settings to promote student success within the School.</li>
<li>Support and promote the School’s mission centered on excellence in teaching and learning through quality instruction, curriculum enhancement, and service.</li>
<li>Collaborate with the Dean, faculty, and peers to evaluate, revise, and develop curriculum to cultivate the mastery of course content.</li>
<li>Provide students with frequent, timely assessment of and clear feedback regarding academic performance.</li>
<li>Appropriately document student progress and maintain accurate records such as attendance, grading, and achievement of student learning outcomes.</li>
<li>Proctor exams and participate in School meetings, as well as University task forces and/or committees, as necessary</li>
<li>Maintain appropriate office hours proportionate to the instructional assignment.</li>
<li>Provide service excellence through courteous, informed, accessible, and professional engagement.</li>
<li>Perform other duties as assigned.</li>
</ul> <p><span>Required Qualifications</span></p><br>
<ul>
<li>PhD in Science Education.</li>
<li>Proven excellence in teaching undergraduate and/or graduate courses in Science Education.</li>
<li>A record of research, publications, and professional achievements in relevant disciplines.</li>
<li>Applicants must meet AIU's academic rank requirements for the relevant level, particularly regarding teaching, research and scholarly achievements.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Exceptional interpersonal and communication skills, with a collaborative approach to teaching and research.</li>
<li>Ability to integrate diverse cultural and ethical perspectives into the curriculum.</li>
<li>Commitment to fostering an inclusive, multicultural academic environment that engages a diverse student body.</li>
<li>Strong organizational skills and adaptability to meet the evolving needs of the university.</li>
</ul> <p><span>How to Apply</span></p><br> <p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment in the Spring Semester 2027.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p>The Operations Administrator position is critical in shaping the daily operational landscape of our organization. This role is designed for individuals who are adept at structuring and managing day-to-day operations, ensuring that all processes run smoothly and efficiently. As the Operations Administrator, you will be at the forefront of workforce coordination, utilizing ERPNext systems to streamline operations and enhance productivity. This is not just a job; it is an opportunity to develop your skills in a supportive environment where your contributions directly impact our success.</p><p>In this role, you will focus on ensuring roster accuracy, compliance, and operational continuity. You will be responsible for designing, documenting, and improving workflows related to operations, HR processes, employee movement, and client changes. This multifaceted position allows you to engage with various departments, fostering collaboration and a sense of teamwork. Our company is committed to providing ongoing training and development opportunities, ensuring that you can grow your career while contributing to our operational excellence.</p><p>Your attention to detail and proactive approach will be essential for success in this role. You will play a vital part in maintaining operational standards and enhancing the overall efficiency of our processes. Join us in this exciting position where you will not only take ownership of critical tasks but also have a significant influence on the operational strategy of our organization, paving the way for your career advancement.</p><p><b>Responsibilities:</b></p><ol><li>Own and structure day-to-day operational execution by managing workforce coordination, ensuring that all team members are aligned with organizational goals and responsibilities.</li><li>Utilize ERPNext systems to streamline operational processes, enhancing data accuracy and efficiency across departments and reducing manual errors.</li><li>Ensure roster accuracy and compliance by regularly auditing schedules and addressing discrepancies promptly to maintain operational continuity.</li><li>Design, document, and improve workflows related to operations, HR processes, and employee movement to facilitate smoother transitions and enhance employee experience.</li><li>Coordinate client changes effectively, ensuring that all relevant departments are informed and prepared to implement necessary adjustments swiftly.</li><li>Conduct regular follow-ups on pending operational tasks, ensuring that all processes are completed within set timelines and to the required standards.</li><li>Develop and maintain comprehensive documentation of all operational procedures, making it easier for team members to access and adhere to best practices.</li><li>Collaborate with cross-department teams to identify areas for improvement and implement strategies that enhance overall operational efficiency.</li><li>Participate in training sessions and workshops to continuously develop your skills and knowledge, contributing to your professional growth within the company.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in using ERPNext systems to manage and improve operational workflows effectively.</li><li>Strong organizational skills to handle multiple tasks and prioritize responsibilities in a dynamic environment.</li><li>Excellent attention to detail, ensuring accuracy in roster management and compliance with operational standards.</li><li>Effective communication skills to liaise with various departments and facilitate smooth operational processes.</li><li>Ability to analyze workflows and suggest improvements that enhance efficiency and productivity.</li><li>Experience in documenting processes and creating comprehensive operational manuals for team reference.</li><li>Proficient in Microsoft Office Suite, particularly Excel, for data management and reporting purposes.</li></ul></div>
<p>Responsible for training and evaluating water and wastewater compliance specialist. Training includes instructing specialist on work instruction, standard procedures of operations, as well as proper sampling collect techniques and inspections. Scheduling and implementation of all water quality sampling activities, wastewater treatment and collection, compliance inspections and confirm that the specialists can perform proper field sample techniques. Collect ice and water samples, wastewater samples, and conduct inspection, as needed. Ensure specialists are completing and submitting water analytical reports correctly for verification. Maintain appropriate and accurate records of water and wastewater sampling and inspection reports, chain of custody records, and other written correspondence on share drive. Provide data and assist in the revision of work instructions, standard operation procedures and plans, and assist in quality audits. Assists with the preparation of sampling and management reports. Able to interpret and maintain current knowledge of DoD, U.S. Army, and host nation water regulations (i.e., OEBGD, Final Governing Standards, and AR 200-1). Coordinate and assist with other departments and installation with environmental needs, as required. Report any environmental issues and concerns involving water compliance to Sr. Environmental Engineer and/or management. Must be able to drive and obtain a valid driver s license and host nation driver s license. Submit weekly reports/slide presentations and ensure the data is accurate. Perform other duties or tasks as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</p><p>Must be a U.S. Citizen</p><p>A valid driver s license and the ability to obtain a U. S. Government Motor Vehicle Operator s License and host nation Driver s License, is required.</p><p>Bachelor's degree in environmental management program or an OSHA related field.</p><p>Certified Environmental Specialist, Training/Certification HAZWOPER: 40-Hr, maintain the annual 24-hr, or 8-hr. course whichever is required.</p><p>Ability to inspect all ESH material or HAZMAST material holding stations, monitor and document all material movements, from initial receipt to written confirmation of acceptance at the destination</p><p>Ability to Ensure that all EPA, OSHA and DoD regulations are implemented.</p><p>Ability to schedule and hold training sessions on all aspects of the program functional areas.</p><p>Must be capable of working in an extreme weather condition with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</p><p>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</p>
<h2 class="h5">Job description</h2>
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<p>We are seeking a dynamic and organized Admin Secretary to join our team in Al Kuwait. This role is essential to ensuring the smooth operation of our office, where you will be the backbone of our administrative functions. As an Admin Secretary, you will play a pivotal role in supporting our team by managing schedules, coordinating meetings, and facilitating communication within the organization. This is an excellent opportunity for individuals looking to grow their administrative careers in a supportive and collaborative environment.</p><p>At our company, we believe in fostering talent and providing ample opportunities for professional development. As an Admin Secretary, you will receive comprehensive training that will enhance your skills in office management, communication, and project coordination. You will be part of a vibrant team culture where your contributions are valued, and your growth is encouraged. With a focus on collaboration and innovation, you will have the chance to work alongside experienced professionals who are dedicated to helping you succeed.</p><p>In this role, you will have the opportunity to take on increasing responsibilities and advance your career within the organization. We are committed to supporting your career progression by offering mentorship programs and opportunities for advancement. If you are a proactive individual with a keen eye for detail and a passion for organization, we invite you to apply for this exciting opportunity to contribute to our team and grow with us.</p><p><b>Responsibilities:</b></p><ol><li>Manage the scheduling of meetings and appointments, ensuring all necessary materials are prepared in advance to facilitate productive discussions and decision-making.</li><li>Coordinate communication between departments, acting as a liaison to ensure that information flows smoothly and that all stakeholders are informed and engaged.</li><li>Maintain and organize office files and documents, utilizing digital tools to streamline access and enhance the efficiency of information retrieval.</li><li>Assist in the preparation of reports and presentations, utilizing software tools to create visually appealing and informative materials that support business objectives.</li><li>Handle incoming and outgoing correspondence, ensuring that all communications are responded to promptly and accurately, thereby enhancing the company’s professional image.</li><li>Support the onboarding process for new employees by preparing necessary documentation and facilitating introductions to key team members.</li><li>Assist in managing office supplies and inventory, ensuring that all necessary resources are available for daily operations and that costs are kept within budget.</li><li>Participate in team meetings, contributing insights and suggestions that can improve office processes and enhance team collaboration.</li><li>Provide administrative support to senior management, including travel arrangements and calendar management, to ensure their time is utilized effectively.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficiency in office software such as Microsoft Office Suite, which is essential for document creation and data management.</li><li>Strong organizational skills to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Excellent verbal and written communication skills for effective interaction with team members and external stakeholders.</li><li>Attention to detail, ensuring that all documents and communications are accurate and polished.</li><li>Ability to work independently and take initiative, contributing to team goals and enhancing overall productivity.</li><li>Experience in scheduling and calendar management, which is crucial for optimizing executive time and resources.</li><li>Familiarity with basic bookkeeping and financial reporting to assist in managing office budgets and expenses.</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p>We are looking for a skilled CNC machine operator to join our outstanding team in Kuwait. The ideal candidate will be proficient in using Articam software. This role is essential to ensuring the accuracy of our manufacturing processes, which is critical to delivering high-quality products to our customers. As a CNC machine operator, you will work with state-of-the-art machinery and technology, making this a fantastic opportunity for individuals passionate about engineering and manufacturing. Our company values innovation and efficiency, and we are committed to fostering a culture of continuous improvement and professional development.</p><p><br></p><p>In this role, you will have the opportunity to develop your skills and advance your career within our organization. We believe in investing in our employees through training programs and practical experience, ensuring you stay at the forefront of industry advancements. Our collaborative work environment encourages knowledge sharing and mentorship, allowing you to learn from experienced experts and contribute your unique perspective. As you gain experience, you will find numerous career development opportunities, from leadership positions to specialized technical roles.</p><p><br></p><p>Joining our team means being part of a company that prioritizes your growth and success. We are committed to providing a supportive work environment where every member of our team feels valued and empowered. As a CNC Machine Operator, you will play a pivotal role in our operations, and your contributions will directly impact our ability to meet customer demands and maintain our outstanding reputation. If you are ready to advance your career and make a real difference, we encourage you to apply and join our innovative team.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Set up and operate CNC machines, including lathes and milling machines, ensuring they are calibrated and ready for production, thus improving efficiency and minimizing downtime.</p><p><br></p><p>Interpret drawings and technical specifications to produce parts that meet quality standards, using precise measuring instruments to verify dimensions and tolerances.</p><p><br></p><p>Monitor machine operations during production cycles and make necessary adjustments to maintain optimal performance and product quality.</p><p><br></p><p>Perform routine maintenance on CNC equipment to prevent breakdowns and ensure a safe working environment, minimizing process disruptions.</p><p><br></p><p>Collaborate with engineers and production supervisors to improve manufacturing processes and implement best practices, contributing to overall operational excellence.</p><p><br></p><p>Document production data and maintain accurate records of machine performance and output, contributing to performance analysis and continuous improvement initiatives. Train and mentor junior operators in CNC machine operation and safety protocols, fostering a culture of knowledge sharing and skills development within the team.</p><p><br></p><p>Adhere to safety guidelines and protocols during machine operation, ensuring compliance with industry regulations to maintain a safe working environment.</p><p><br></p><ol><li>Participate in team meetings, contribute to problem-solving discussions, and assist in identifying and effectively resolving production challenges.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>PrProficient in operating CNC machines and accurately reading technical drawings.</p><p><br></p><p>Also proficient in using ArtCAM software.</p><p><br></p><p>Deep understanding of machining processes and selecting appropriate tools for various materials.</p><p><br></p><p>Ability to efficiently diagnose and resolve mechanical problems in CNC equipment.</p><p><br></p><p>Experience in quality control procedures and the use of precision measuring instruments.</p><p><br></p><p>Knowledge of safety regulations and best practices in the manufacturing environment.</p><p><br></p><p>Excellent communication skills for effective collaboration with team members and supervisors.</p><p><br></p><ul><li>Willingness to learn and adapt to new technologies and manufacturing methods.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Summary: The Parent Experience Lead leads the family journey across the schools, from first enquiry through enrolment and into the first year. They own quality assurance and compliance for admissions and parent retention, while advising on process design and optimisation. They lead a team of cross-trained Parent Experience Specialists and are their escalation point, while also managing the most complex and sensitive cases directly. Key areas of responsibility ● Process design and quality assurance: Design, document and continuously improve the onboarding process across BSK and TSK, setting service standards and auditing the parent experience team’s work against them. ● Compliance: Ensure admissions and registration meet Ministry of Education requirements, that OFAC and other compliance checks are completed, and that family data is handled in line with data protection and safeguarding procedures. ● Escalations and complex cases: Act as the escalation point for parent experience specialists and personally manage the most complex or sensitive cases, such as VIP and corporate clients, late registrations, and policy exceptions, coordinating with safeguarding, finance, and school management as needed. ● Direct caseload: Manage a caseload of families from enquiry to enrolment, including meetings, tours, and admissions events, alongside supervisory duties. ● Admissions: Oversee the admissions pipeline across BSK and TSK, working with academic leadership teams and the Principal on offers, waiting lists, and placements, and planning for peak periods. ● Parent retention and satisfaction: Own post-registration satisfaction and retention through follow-ups, check-ins and surveys, identifying families at risk of leaving and coordinating interventions. ● Team leadership: Lead, train and flexibly allocate a team of cross-trained parent experience specialists across BSK and TSK, ensuring every onboarded family has a named point of contact. ● Data and reporting: Report regularly on conversion, retention, satisfaction and service standards, and ensure family records in the internal database and admissions systems are accurate. ● General: Keep handbooks up to date, attend school functions and admissions events, and carry out other related duties as required by the Head of MAC, Principal, and other school leadership</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Person Specification: Qualifications and Experience: ● Bachelor's degree in Communications, Hospitality, Customer Service Management, Business Administration, or a related field (or equivalent practical experience). ● Significant experience in school admissions, registration, customer service, or client relationship management, including handling escalations and complex cases. ● Experience leading, training, or supervising a team. ● Experience designing or improving processes and setting and monitoring service standards. ● Working knowledge of SIMS (or a comparable school data system) and of Ministry of Education admissions requirements in Kuwait. ● Experience using CRM or admissions systems and reporting on pipeline, conversion or retention data (desirable). ● Experience in an international or British curriculum school (desirable). Skills and Attributes: ● Strong written communication skills (English and Arabic) with excellent attention to detail. ● Outstanding customer service, with the confidence to handle senior, VIP and corporate clients. ● Calm, sound judgement in sensitive situations, with strong discretion around confidential and safeguarding matters. ● Strong organisation and the ability to balance their own cases with leading a team. ● Analytical, using data and parent feedback to drive process improvements. ● Clear communicator who can coach others and build consistent standards across the school. ● Puts into practice the key competencies of behaviour management, communication, understanding of the business, results focus, customer service, personal effectiveness, leadership, and teamwork. </p></div>
<br> <div>Job Description</div> <br> <p>POSITION PURPOSE</p> <p>As our Overnight Safety & Security Supervisor, you will support our Security Manager in enhancing the safety and security of our property, improving team performance, and ensuring consistent oversight of the department s overnight operations. You will lead nightly safety and security operations, ensure compliance with established protocols, and serve as a vital leader within the department.</p> <p> </p> <p>ESSENTIAL FUNCTIONS</p> <p>Responsible for providing service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include and are not limited to the following:</p> <ul> <li>Lead the Overnight Safety and Security team, ensuring uninterrupted safety and security operations and aligning efforts with departmental objectives, safety protocols and company policies</li> <li>Conduct routine patrols to maintain a safe environment for guests, employees, and property assets.</li> <li>Monitor and address safety hazards, security risks, and unauthorized activities.</li> <li>Assist the Night Manager during emergency situations by conducting drills and managing real-time incidents. </li> <li>Respond to incidents promptly and oversee the coordination of emergency responses, acting as the point of contact</li> <li>Administer first aid/CPR when necessary and coordinate with emergency medical services.</li> <li>Provide guidance to guests and employees during emergencies, ensuring safety and order.</li> <li>Oversee and monitor CCTV, alarm systems, and secure access points to maintain comprehensive surveillance.</li> <li>Conduct and document key control audits while safeguarding sensitive information.</li> <li>Ensure compliance with local and corporate safety regulations, including fire safety standards and liquor laws.</li> <li>Assist with scheduling and labor management</li> <li>Investigate safety and security incidents involving guests or employees, including collecting information, documenting findings, and producing detailed, confidential reports.</li> <li>Maintain consistent documentation of incidents, audits, and patrols and ensure a seamless handover to relevant parties.</li> <li>Manage disturbances and resolve conflicts in accordance with company policies.</li> <li>Address guest complaints with professionalism and issue trespass notices when appropriate.</li> <li>Train, coach, and mentor team members to enhance performance and build capacity.</li> <li>Facilitate regular team meetings to review safety protocols, operational updates, and department goals</li> <li>Address guest service needs promptly while prioritizing safety and security.</li> <li>Foster positive relationships with team members and other departments to ensure collaboration in problem-solving.</li> <li>Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests.</li> <li>Focus attention on guest needs, remaining calm and courteous at all times.</li> <li>Promote and enforce health and safety awareness and emergency procedures.</li> <li>Follow hotel and departmental policies, procedures and service standards.</li> <li>Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings.</li> <li>Actively participate and promote the Fairmont Kea Lani, Maui s environmental program and department specific initiatives in working towards sustainable operations.</li> <li>Check with manager before leaving shift. Bring any concerns to the attention of the Manager On Duty.</li> </ul> <br> <div>Qualifications</div> <br> <p> <strong>Your experience and skills include: </strong> </p> <ul> <li>Previous experience in a Security role is required </li> <li>Previous Safety experience is required most preferred in hospitality industry .</li> <li>Valid Advanced Level First Aid is an asset </li> <li>Experience in fire fighter training, WHMIS and/or other safety courses is an asset </li> <li>Excellent communication and organization skills in Arabic & English.</li> <li>Proficient in Microsoft Office applications, specifically Word and Excel </li> <li>Proven ability to manage and prioritize critical tasks and work well under pressure & stressful situations </li> <li>Ability to deal effectively with the public in conflict situations </li> <li>Highly responsible, flexible and reliable </li> <li>Ability to work well under pressure in a fast-paced environment </li> <li>Ability to work cohesively with fellow colleagues as part of a team with minimal supervision </li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul>
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