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<p>Build API integrations (REST/SOAP) for clients in Kuwait using MuleSoft, Boomi, WSO2 or Kafka. Connect SIEM, EDR, PAM and ServiceNow. Troubleshoot and document flows.</p><p><br></p><p>Role: IT Infrastructure Services - Other</p><p>Industry Type: Recruitment / Staffing</p><p>Department: IT & Information Security</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: IT Infrastructure Services</p><p>Education</p><p>UG: B.Tech / B.E. in Any Specialization, B.Sc in IT & Data Analytics</p><p><strong>Desired Candidate Profile</strong></p><p>Completed Bachelor's in IT, 3-8 yrs. Strong REST, SOAP, JSON, XML. Hands-on MuleSoft, Boomi, WSO2, Informatica or Kafka. Python or JavaScript. Public LinkedIn required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Position Title:</span> Manager – President’s Office, Strategy & Institutional Performance</p><br>
<p><span>Reports To:</span> President</p><br>
<p><span>Employment Type:</span> Full-Time</p><br> <p><span>About the American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education. The programs are delivered in English and follow the American model of higher education.</p><br>
<p>AIU serves a community of more than 4,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation strategy focused on research development, international accreditation, student success, employability, and community engagement.</p><br> <p>For more information, visit www.aiu.edu.kw.</p><br> <p><span>Position Overview</span></p><br>
<p>The Manager – President’s Office, Strategy & Institutional Performance provides executive administrative, coordination, and institutional performance support to the President. The position ensures the effective coordination of the President’s Office while supporting the implementation and monitoring of AIU’s RISE Strategy 2026–2030, institutional KPIs, strategic initiatives, and executive reporting requirements.</p><br> <p>The role coordinates the collection and consolidation of institutional performance data, prepares executive reports and presentations, monitors strategic project progress, and follows up on Presidential decisions and assigned actions. It also supports the evaluation of emerging technologies and strategic opportunities in coordination with the CIO and relevant university departments.</p><br> <p>The successful candidate will demonstrate strong organizational, analytical, communication, and coordination skills, with the ability to manage competing priorities, handle confidential matters, and work effectively with senior leadership and internal and external stakeholders.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>1. Strategy Execution and Institutional Performance</span></p><br>
<ul>
<li>Support the implementation and monitoring of AIU’s RISE Strategy 2026–2030 by coordinating strategic plans, milestones, KPIs, and progress updates.</li>
<li>Maintain and update the institutional Balanced Scorecard and related KPI tracking tools.</li>
<li>Coordinate the cascading and alignment of institutional KPIs across schools, departments, and relevant individual accountability levels.</li>
<li>Manage the strategic planning and reporting calendar, following up with VPs, Deans, and department heads on submissions and deadlines.</li>
<li>Consolidate and analyze institutional KPI results, identify performance gaps, and prepare reports highlighting progress, risks, and areas requiring management attention.</li>
<li>Coordinate periodic strategy and performance review meetings and document agreed actions, responsibilities, and deadlines.</li>
<li>Support the preparation of the Annual Strategic Progress Report for the Board of Trustees by consolidating performance results, explanations for variances, achievements, and proposed priorities.</li>
<li>Coordinate with the Institutional Research Office to ensure that reported data is validated and sourced from approved institutional systems.</li>
<li>Maintain the institutional strategic risk register, track mitigation actions, and escalate significant concerns to the President.</li>
<li>Identify opportunities to improve institutional reporting, performance monitoring, and accountability processes.</li>
</ul> <p><span>2. Strategic Project Monitoring and Coordination</span></p><br>
<ul>
<li>Coordinate with the PMO and Special Projects structure to monitor the progress and strategic alignment of major institutional initiatives.</li>
<li>Consolidate project updates covering milestones, deliverables, risks, dependencies, and matters requiring Presidential attention.</li>
<li>Follow up on strategic projects assigned by the President and coordinate with project owners to obtain timely progress updates.</li>
<li>Coordinate with the Accreditation Liaison Officer, PMO, and relevant departments to monitor accreditation-related milestones and highlight potential delays or risks.</li>
<li>Organize strategic project review meetings and prepare concise progress reports and action summaries.</li>
<li>Follow up with project sponsors, external consultants, VPs, Deans, and department heads on agreed deliverables and outstanding actions.</li>
<li>Support consistent project reporting and escalation procedures without assuming responsibility for the PMO’s day-to-day project execution.</li>
</ul> <p><span>3. President’s Office and Executive Coordination</span></p><br>
<ul>
<li>Manage the President’s calendar, appointments, meetings, and scheduling priorities.</li>
<li>Coordinate Senior Leadership Team and Board meetings, including agendas, presentations, reports, minutes, and follow-up actions.</li>
<li>Serve as a coordination point between the President’s Office, university departments, senior leadership, external stakeholders, consultants, and official visitors.</li>
<li>Track Presidential decisions, assigned actions, deadlines, and commitments, ensuring timely follow-up and escalation of outstanding matters.</li>
<li>Prepare and consolidate executive correspondence, presentations, briefings, and institutional reports.</li>
<li>Coordinate the preparation of monthly institutional reports and the Annual Report by collecting, reviewing, and consolidating departmental submissions.</li>
<li>Coordinate departmental submissions and documentation required for PUC and other institutional reporting, as applicable.</li>
<li>Coordinate expenses, invoices, approvals, and supporting documentation related to the President’s Office.</li>
<li>Maintain confidential records, correspondence, approvals, and executive documents using SharePoint and other document-management systems.</li>
<li>Coordinate university events, ceremonies, VIP visits, and official engagements as required.</li>
<li>Support the President with special assignments and other executive priorities.</li>
</ul> <p><span>4. Emerging Technology and Strategic Research Support</span></p><br>
<ul>
<li>Monitor developments in emerging technologies relevant to higher education, including artificial intelligence, adaptive learning, learning analytics, research tools, and administrative automation.</li>
<li>Prepare periodic technology updates and briefing notes highlighting potential applications, benefits, risks, and strategic implications for AIU.</li>
<li>Coordinate the initial review of technology proposals submitted to the President’s Office and consolidate relevant information for management consideration.</li>
<li>Work with the CIO and relevant departments to coordinate the evaluation and piloting of emerging technologies, subject to appropriate approvals.</li>
<li>Maintain an emerging technology watchlist and document potential opportunities for institutional evaluation.</li>
<li>Gather information on relevant practices and developments among regional and international higher education institutions.</li>
<li>Support the preparation of evidence-based recommendations on technology initiatives aligned with AIU’s institutional priorities.</li>
</ul> <p><span>5. Executive Reporting and Institutional Coordination</span></p><br>
<ul>
<li>Prepare regular briefing materials for the President covering institutional performance, strategic project progress, accreditation developments, and significant risks.</li>
<li>Consolidate information from university departments to support executive decisions and institutional planning.</li>
<li>Coordinate the preparation of strategic communications, executive statements, presentations, and institutional updates as assigned.</li>
<li>Support the coordination of Senior Leadership Team agendas and strategic discussions.</li>
<li>Maintain records of significant institutional decisions, approvals, and related follow-up actions.</li>
<li>Coordinate information requests and follow-up activities involving internal and external stakeholders.</li>
<li>Handle confidential institutional, financial, personnel, governance, and strategic information with professionalism and discretion.</li>
</ul> <p><span>Qualifications and Experience</span></p><br>
<p><span>Education</span></p><br>
<ul>
<li>Master’s degree in Business Administration, Strategy, Higher Education Management, Public Administration, Project Management, or a related field.</li>
<li>A doctoral degree in a relevant field is an advantage.</li>
</ul> <p><span>Experience</span></p><br>
<ul>
<li>Minimum of five (5) to seven (7) years of relevant professional experience in executive administration, institutional planning, performance management, project coordination, or higher education operations.</li>
<li>Previous experience supporting a university President, CEO, senior executive, or comparable leadership office is highly desirable.</li>
<li>Experience coordinating institutional reports, KPIs, strategic plans, and management presentations.</li>
<li>Familiarity with Balanced Scorecard frameworks, performance dashboards, and institutional reporting processes.</li>
<li>Experience monitoring cross-functional projects, tracking deliverables, and coordinating with multiple departments.</li>
<li>Knowledge of higher education accreditation, governance, or regulatory reporting is an advantage.</li>
<li>Experience in GCC higher education, particularly in Kuwait, is preferred.</li>
</ul> <p><span>Skills and Competencies</span></p><br>
<ul>
<li>Strong organizational, administrative, and executive coordination skills.</li>
<li>Excellent written and verbal communication skills in English; Arabic proficiency is an advantage.</li>
<li>Strong analytical skills, including the ability to consolidate data, interpret performance results, and identify issues requiring follow-up.</li>
<li>Excellent report writing, presentation preparation, and document management skills.</li>
<li>Ability to manage multiple priorities, meet deadlines, and maintain accurate records.</li>
<li>Strong stakeholder coordination and relationship management skills.</li>
<li>Working knowledge of strategic planning, KPI monitoring, and project reporting.</li>
<li>General understanding of emerging technologies and their potential applications in higher education.</li>
<li>High standards of confidentiality, integrity, professionalism, and attention to detail.</li>
<li>Ability to work independently while coordinating effectively with senior leadership and university departments.</li>
</ul> <p><span>Technical Proficiency</span></p><br>
<ul>
<li>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</li>
<li>Working knowledge of SharePoint and digital document-management systems.</li>
<li>Familiarity with KPI dashboards, data visualization, and institutional reporting tools.</li>
<li>Knowledge of project management tools and reporting methodologies is an advantage.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>PMP or equivalent project management certification.</li>
<li>Experience with WSCUC or comparable institutional accreditation processes.</li>
<li>Previous experience in a President’s Office, executive administration, institutional effectiveness, or strategic planning function.</li>
<li>Familiarity with PUC requirements and Kuwait’s private higher education environment.</li>
<li>Experience supporting AI adoption, technology evaluation, or digital transformation initiatives.</li>
<li>Experience coordinating Board meetings, executive reviews, or institutional reporting cycles.</li>
</ul> <p><span>Key Working Relationships</span></p><br>
<p><span>Reports to:</span> President.</p><br>
<p><span>Internal stakeholders:</span> VPs, Deans, CIO, PMO and Special Projects, Institutional Research Office, Accreditation Liaison Officer, and department heads.</p><br> <p><span>External stakeholders:</span> Government and regulatory entities, accreditation bodies, external consultants, technology providers, and higher education partners.</p><br> <p><span>General Responsibilities</span></p><br>
<ul>
<li>Perform other duties and special assignments as delegated by the President and consistent with the position’s scope.</li>
<li>Ensure all responsibilities are carried out in accordance with AIU policies, applicable regulatory requirements, institutional governance standards, and confidentiality obligations.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment immediately.</p><br> </div>
<ul><li><br><ul><li><p>Coordinate with engineering consultants for design reviews and timely deliverables.</p></li><li><p>Review drawings, datasheets, and specifications for compliance.</p></li><li><p>Prepare technical clarifications, respond to TQs, and interface with client/PMC.</p></li><li><p>Support procurement: prepare MRs/TRs, review vendor documents, and perform TBEs.</p></li><li><p>Follow up on engineering submissions, approvals, and comment closures.</p></li><li><p>Provide engineering support to site teams during construction and commissioning.</p></li></ul><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering.</p></li><li><p>5–10 years’ EPC experience in oil & gas.</p></li><li><p>Strong knowledge of engineering workflows, procurement engineering, and client coordination.</p></li><li><p>Good communication and document handling skills.</p></li><li><p>Familiarity with international codes and standards (ASME, API, ASTM, ISO).</p></li></ul>
<p>We are seeking a highly organized and professional Executive Administrative Assistant for the President s Office to oversee the day-to-day operations of the office and provide high-level administrative and coordination support to the President. The role is responsible for managing executive schedules and meetings, coordinating communications and institutional activities, supporting senior leadership engagements, and ensuring effective follow-up on key matters. The position requires strong organizational skills, discretion, professionalism, and the ability to coordinate effectively with university departments, senior leaders, and external stakeholders.</p><p>Key Responsibilities</p><ul><li>Manage the President s calendar, meetings, appointments, and scheduling priorities.</li><li>Coordinate executive leadership, and Board meetings, including agendas, presentations, reports, minutes, and follow-up.</li><li>Serve as a key liaison between the President s Office, university departments, senior leadership, external stakeholders, and guests.</li><li>Track and follow up on decisions, action items, deadlines, and assigned tasks.</li><li>Prepare the AIU Monthly Reports (compiling and reviewing of the submissions from key university departments).</li><li>Coordinate PUC-compliant departmental submissions, team reviews, deadlines and priorities, external consultant communications, and the compilation and review of the Annual Report.</li><li>Manage the processing and coordination of expenses, invoices, approvals, and required supporting documentation.</li><li>Continuously monitor the institutional performance management framework, aligning and cascading RISE Strategy KPIs across institutional, school, departmental, and individual levels to ensure clear strategic alignment and accountability, and escalate key issues to the President.</li><li>Support the President in preparing the Annual Strategic Progress Report by consolidating KPI results, performance variances, and strategic priorities for Board review.</li><li>Coordinate with the PMO and Special Projects to monitor strategic alignment of major institutional projects and provide updates to the President.</li><li>Monitor President-designated strategic projects, ensuring alignment with institutional priorities and escalating key issues requiring executive attention.</li><li>Coordinate university events, ceremonies, VIP visits, and institutional activities, including related logistics and stakeholder coordination.</li><li>Prepare, organize, and maintain confidential correspondence, records, reports, approvals, and documents.</li><li>Manage digital records using SharePoint and other document-management systems.</li><li>Provide administrative and operational support to the President s Office and assist with special projects as required.</li><li>Ensure all activities are handled with professionalism, confidentiality, accuracy, and timely follow-up.</li></ul><p>Qualifications & Experience</p><ul><li>Master s degree in relevant field.</li><li>PhD degree in relevant field is an advantage.</li><li>Excellent communication skills in both English and Arabic, both written and verbal.</li><li>5 7 years of relevant professional experience, preferably in executive administration, higher education, or a similar institutional environment.</li><li>Proven experience supporting a senior executive, President, CEO, or university leader.</li><li>Strong understanding of university operations, governance, and administrative processes is highly desirable.</li><li>Ability to coordinate effectively with senior administrators, faculty, staff, students, government entities, external partners, and other stakeholders.</li><li>Strong follow-up and coordination skills, ensuring that actions and decisions are properly tracked and completed.</li><li>Strong attention to detail and a commitment to accuracy, professionalism, and service excellence.</li><li>Ability to work independently, manage multiple priorities, and meet tight deadlines.</li><li>Proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.</li><li>Working knowledge of SharePoint and digital document management systems.</li><li>Experience with project management tools and platforms is an advantage.</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience in an American-accredited or American-model university.</li><li>Experience working directly with a University President, Provost, Vice President, or Board of Trustees.</li><li>Knowledge of higher education accreditation, governance, and regulatory requirements.</li><li>Experience coordinating international delegations, government relations, VIP visits, and official university events.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master s degree in relevant field.</li><li>PhD degree in relevant field is an advantage.</li><li>Excellent communication skills in both English and Arabic, both written and verbal.</li><li>5 7 years of relevant professional experience, preferably in executive administration, higher education, or a similar institutional environment.</li><li>Proven experience supporting a senior executive, President, CEO, or university leader.</li><li>Strong understanding of university operations, governance, and administrative processes is highly desirable.</li><li>Ability to coordinate effectively with senior administrators, faculty, staff, students, government entities, external partners, and other stakeholders.</li><li>Strong follow-up and coordination skills, ensuring that actions and decisions are properly tracked and completed.</li><li>Strong attention to detail and a commitment to accuracy, professionalism, and service excellence.</li><li>Ability to work independently, manage multiple priorities, and meet tight deadlines.</li><li>Proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.</li><li>Working knowledge of SharePoint and digital document management systems.</li><li>Experience with project management tools and platforms is an advantage.</li><li>Previous experience in an American-accredited or American-model university.</li><li>Experience working directly with a University President, Provost, Vice President, or Board of Trustees.</li><li>Knowledge of higher education accreditation, governance, and regulatory requirements.</li><li>Experience coordinating international delegations, government relations, VIP visits, and official university events.</li></ul>
<p>Job Summary The QA professional will be responsible for quality assurance and testing activities across T24/Temenos Transact implementation and banking applications. Key Responsibilities Develop test strategies, scenarios, and test cases. Perform functional and integration testing. Support SIT and UAT activities. Validate T24 functionality against requirements. Identify, document, and track defects. Coordinate with business analysts, developers, and technical teams. Conduct regression testing. Support release validation and production readiness. Prepare test reports and quality documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements 5+ years of QA/testing experience. Strong T24/Temenos Transact experience. Banking application testing experience. Experience with SIT/UAT and defect-management tools. Strong analytical and documentation skills.</p>
<ul><li>Conduct thorough inspections of electrical installations to ensure compliance with local, state, and national codes, identifying potential safety hazards.</li><li>Evaluate blueprints and technical diagrams to assess the adequacy of electrical systems and determine necessary corrections.</li><li>Perform routine testing and measurement of electrical systems to verify proper functionality and safety standards.</li><li>Document findings in detailed inspection reports, highlighting any non-compliance issues and recommending corrective actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>A degree in Electrical Engineering or a related field is essential for a strong foundational knowledge.</p></li><li><p>Certification as a National Electrical Code (NEC) inspector or equivalent is highly desirable to validate expertise.</p></li><li><p>A minimum of 8 years of experience in electrical inspection or installation provides a solid background for this role.</p></li><li><p>Experience with commercial and industrial electrical systems is preferred, showcasing versatility in various settings.</p></li></ul>
<h2 class="h5">Job description</h2>
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<p>Job Description: -Report planning performance, backlog status, and improvement areas. -Audit and document adherence to company rules and regulations related to annual leave, medical leave, working hours, shift schedules, off days, safety instructions, and requirements issued by authorities or ministries. -Coordinate preparation of spare parts requirements and maintenance documentation. -Plan and arrange spares and services or contractors required during annual shutdown. -Plan mechanical spares, consumables, and tools lists for the plant in coordination with the Chief Engineer (Mechanical and Utilities) on an annual basis. -Plan equipment tool requirements for special or critical jobs and liaise with the Chief Engineer (Mechanical and Utilities) and the Utility In Charge and follow up with Purchase for procurement. -Liaise with alternate brands or manufacturers for commercial items. -Plan purchase requisitions for spares, consumables, and tools as per the required schedule in coordination with the Chief Engineer (Mechanical and Utilities). -Plan jobs for the Planned Mechanical Maintenance Schedule for execution during planned down days with the time schedule for each job in coordination with the Chief Engineer (Mechanical and Utilities) and the Utility In-Charge and arrange external service agencies or OEM service engineers for specialized jobs. -Plan annual shutdown jobs in coordination with the Chief Engineer (Mechanical and Utilities), the Utility In-Charge, the Crane Supervisor, and the Workshop In-Charge and arrange external manpower or contractors and required spares for major jobs during down days. Plan the annual maintenance budget. -Plan actions to control and reduce maintenance cost by liaising with alternate vendors or local vendors to supply spares in place of expensive imported spares. -Report planning performance, backlog status, and improvement areas. -Liaise with Purchase to procure spares, consumables, and tools on time. -Assist tasks and duties assigned by the superior. -Plan the annual maintenance budget covering spares, services or contractors, modifications, improvement projects, and building or civil requirements. -Audit and document compliance with safety directives issued by Management. -Plan and liaise to develop multiple suppliers for each major spare or item who are technically suitable. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required qualifications: Bachelor’s Degree or Diploma in Mechanical or Industrial Engineering. Bachelor’s Degree: Minimum 6+ years of fully relevant experience in mechanical maintenance planning, preferably steel manufacturing. Diploma: Minimum 8+ years of fully relevant experience in mechanical maintenance planning, preferably steel manufacturing. Strong knowledge of EAF, LF, CCM, FTP, Cranes, Hydraulics, RMHS etc. . Preferred experience: Experience in steel plants (preferred), cement, utilities, or other heavy process industries. Shall have Prior exposure using SAP or CMMS (Computerized Maintenance Management Systems) preferred. Exposure to KPI tracking, energy monitoring, testing instruments, and automation systems Job-specific skills: Strong knowledge of mechanical systems, preventive maintenance concepts, and maintenance planning tools and methodologies. Ability to assess condition and usage of major mechanical spares, support timely preparation of purchase requests, and arrange & plan replacements effectively. Competence in work order systems, spare parts management, and reporting</p></div>
<ul><li>Conduct thorough inspections of instrumentation equipment, including transmitters, control valves, and gauges, ensuring compliance with specifications and industry standards.</li><li>Perform detailed functional testing of instrumentation systems, verifying accurate measurement and control loop performance.</li><li>Review and interpret engineering drawings, P&IDs, and specifications to ensure accurate installation and maintenance of instrumentation.</li><li>Identify and document discrepancies, defects, and non-conformances in instrumentation systems, providing clear and concise reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>A High School Diploma is required; an Associate's or Bachelor's degree in Instrumentation Engineering or a related field is preferred.</p></li><li><p>Possess relevant certifications such as Certified Instrumentation Technician (CIT) or equivalent, demonstrating proficiency.</p></li><li><p>Minimum of 8-10 years of experience in instrumentation inspection within the oil and gas, petrochemical, or power generation industries.</p></li><li><p>Demonstrated expertise in inspecting and maintaining a wide range of instrumentation equipment, including pressure, temperature, flow, and level measurement devices.</p></li></ul>
<h2 class="h5">Job description</h2>
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<p><b>1. Job Summary</b></p><p>Our organi is implementing SAP Business One (SAP B1) as the group's platform of record across eight legal entities in Kuwait and the UAE, hosted on Microsoft Azure and integrated with the operational systems the business already runs on. The Senior ERP & Systems Administrator is the group's internal owner of that platform — before, during and after go-live.</p><p>The role combines three things: day-to-day administration of SAP B1 and its integrations; ownership of our organization’s side of the implementation programme (data readiness, user acceptance testing, authorisations, cutover and end-user training); and administration of the group's Microsoft and network infrastructure. Because the implementation partner's scope ends at go-live plus a short hypercare period, this role is what allows the company to run, change and extend the system without depending on billable vendor days.</p><p><br></p><p><b>2. Systems Landscape</b></p><p>The environment this role is accountable for:</p><p>• <b>ERP: </b>SAP Business One across 8 legal entities — 4 in Kuwait & 4 in UAE, multi-currency, with separate chart-of-accounts structures.</p><p>• <b>Add-ons: </b>Seidor Intercompany (master data replication, marketing document exchange, intercompany transactions) and the SAP B1 Usability Package (B1UP) for forms, validations, user-defined fields and screen customisation.</p><p>• <b>Integrations: </b>Zenoti (salon & spa POS/booking), Shopify (e-commerce), Sapaad (F&B POS) and Kayan HRMS (employee master and payroll) — connected through an integration middleware layer using real-time webhooks and scheduled end-of-day batch jobs.</p><p>• <b>Hosting: </b>Microsoft Azure cloud hosting for SAP B1, the add-ons and the integration application server, provided under a managed hosting agreement.</p><p>• <b>Infrastructure: </b>Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory / Entra ID, branch and head-office networks, endpoints, connectivity and backup.</p><p>• <b>Licensing: </b>30 named licences at go-live (4 Professional, 26 Limited), with growth expected as brands and branches are added.</p><p><br></p><p><b>3. Key Responsibilities</b></p><p><br></p><p><b>3.1 SAP Business One Administration & Governance</b></p><p>• Administer, configure and maintain SAP Business One across all eight legal entities: users, licence-type allocation, authorisation profiles, approval procedures, document numbering, posting periods and system settings.</p><p>• Own master data governance across brands and entities — business partners, items, price lists, chart of accounts, cost centres and profit centres (up to five cost dimensions) — including naming standards, duplicate prevention and periodic data-quality reviews.</p><p>• Administer the Seidor Intercompany add-on: replication rules, intercompany document flow, and reconciliation of intercompany balances with Finance.</p><p>• Build and maintain B1UP configurations — user-defined fields and tables, validations, formatted searches, alerts and screen layouts — to meet business change without raising a chargeable change request to the implementation partner.</p><p>• Manage the SAP B1 upgrade and patch cycle in coordination with the hosting provider: assess release notes, test in a non-production company, plan downtime and validate integrations after every upgrade.</p><p>• Maintain non-production (test/training) company databases and control the promotion of configuration changes into production.</p><p><br></p><p><b>3.2 Integration Operations</b></p><p>• Operate and monitor the integration layer between SAP B1 and Zenoti, Shopify, Sapaad and Kayan HRMS — both real-time webhook flows (sales, payments, refunds, customer creation, stock consumption) and scheduled batch flows (item and price-list pushes, stock synchronisation, end-of-day financial summaries, payroll and EOSB journals).</p><p>• Run a daily interface health check: confirm every scheduled job completed, investigate failed or stuck transactions, reprocess them, and escalate systemic failures to the relevant vendor.</p><p>• Reconcile interface output against source systems — POS day-close totals to AR invoices and incoming payments, stock consumption to goods issues, payroll journals to Kayan — and resolve differences with Finance and Operations before period close.</p><p>• Maintain interface documentation, mapping tables and error-handling runbooks so that recovery does not depend on a single person.</p><p>• Assess, specify and coordinate new or changed integration flows, including onboarding of additional brands, branches or channels onto existing interfaces.</p><p><br></p><p><b>3.3 Implementation & Migration Ownership </b></p><p>• Act as the primary internal technical counterpart to the SAP B1 implementation partner across all project phases — blueprint, realisation, training and UAT, final preparation, go-live and hypercare — and control the change-request pipeline so that scope changes are evaluated for cost and necessity before they are raised.</p><p>• Own KANA's data migration responsibilities: extraction from legacy systems, cleansing and de-duplication, population of the partner's load templates, validation of loaded data, and sign-off on data integrity for chart of accounts, business partners, items, employee master and bills of materials.</p><p>• Plan and coordinate user acceptance testing and final integration testing — building test scenarios with key users, tracking defects to closure, and preparing system acceptance evidence.</p><p>• Define and configure user roles and authorisations to segregation-of-duties standards, in coordination with Finance and Internal Audit.</p><p>• Prepare and execute the cutover plan: opening balances, sequencing, freeze windows, fallback position and go-live readiness checks.</p><p>• Lead post-go-live stabilisation once vendor hypercare ends, absorbing day-to-day issue resolution internally.</p><p><br></p><p><b>3.4 Reporting, Analytics & User Enablement</b></p><p>• Design, build and maintain reports, queries and document layouts — SAP B1 queries, Crystal Reports and marketing document/print templates — as the business's requirements evolve after go-live.</p><p>• Develop and maintain the group's business intelligence and management reporting from SAP B1 data, working with Finance and brand management on the metrics that matter.</p><p>• Own end-user training and documentation after go-live: training material, refreshers, onboarding of new users and branches, and a maintained library of standard operating procedures and troubleshooting guides.</p><p>• Act as the internal centre of expertise for key users across Finance, Retail, Wellness and F&B, translating business requirements into system solutions.</p><p><br></p><p><b>3.5 Infrastructure, Identity & Network</b></p><p>• Administer Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory and Entra ID, including identity lifecycle, group and licence management, conditional access and MFA.</p><p>• Manage the Azure-hosted SAP B1 environment jointly with the hosting provider: environment sizing and cost, access control, connectivity, monitoring, backup verification and documented disaster-recovery and restore testing.</p><p>• Manage network infrastructure across head office and branches — LAN/WAN, VPN, firewalls, internet links and site connectivity — with particular attention to the branch links on which POS and ERP integration depend.</p><p>• Manage endpoints, servers, backups and the group's IT asset inventory.</p><p>• Provide tier 2/3 support and escalation handling for issues raised from branches and head office, with defined response expectations and a maintained knowledge base.</p><p><br></p><p><b>3.6 Security, Vendor & Commercial Management</b></p><p>• Define and enforce IT security policies, access controls and periodic user-access reviews across all business units; support internal and external audit requirements.</p><p>• Manage vendors for ERP, hosting, integration and infrastructure — contracts, SLAs, escalation paths, renewal dates and performance reviews.</p><p>• Manage software licensing and subscription renewals (SAP B1 named users and licence types, add-ons, intercompany, hosting, Microsoft 365), optimising allocation as headcount and usage change.</p><p>• Provide input to IT budgeting and planning for infrastructure, ERP and system upgrades in coordination with the IT Manager, including the cost impact of change requests and additional vendor days.</p><p>• Document system configurations and procedures, and mentor junior IT staff toward second-line coverage of core systems.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience:</b></p><p>• Bachelor's degree in Information Technology, Computer Science, Information Systems or a related field.</p><p>• Minimum 5–7 years of progressive IT systems administration experience, including at least 2 years in a senior or lead capacity.</p><p>• Hands-on SAP Business One administration experience is strongly preferred. Candidates with deep administration experience on another mid-market ERP (Microsoft Dynamics 365 Business Central / F&O, Odoo, Oracle NetSuite) will be considered where there is a clear ability to reach working SAP B1 competence within an agreed timeframe.</p><p>• Direct participation in at least one full ERP implementation or migration — covering data migration, UAT, cutover and post-go-live support — on the client side rather than purely as a vendor consultant is an advantage.</p><p>• Demonstrable experience operating system-to-system integrations in production: APIs and webhooks, scheduled batch jobs, error handling and reprocessing, and reconciliation of interfaced financial and inventory data.</p><p>• Working knowledge of SQL, sufficient to write queries, investigate data issues and build reports; experience with Crystal Reports or an equivalent reporting tool.</p><p>• Experience administering multi-company, multi-currency or multi-entity ERP environments; exposure to intercompany processes is a strong advantage.</p><p>• Strong working knowledge of Windows Server, Active Directory / Entra ID, Microsoft 365 and networking (LAN/WAN, VPN, firewalls).</p><p>• Experience with cloud-hosted business systems (Azure preferred), including working with a managed hosting provider.</p><p>• Experience with retail, salon or hospitality systems — POS, booking or e-commerce platforms such as Zenoti, Shopify, Sapaad or similar — is a significant advantage.</p><p>• Professional working English; Arabic is an advantage given branch-level user support.</p><p><br></p><p><b>5. Preferred Certifications</b></p><p>• SAP Business One certification (Implementation & Support Consultant, or Administration) — preferred, or willingness to obtain within an agreed timeframe.</p><p>• Boyum B1 Usability Package (B1UP) training or certification.</p><p>• Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Administrator Expert, or current equivalents.</p><p>• ITIL Foundation, CompTIA Network+/Security+, CCNA/CCNP, or comparable systems administration and service management credentials.</p><p><br></p><p><b>6. Key Skills & Competencies</b></p><p>• Strong analytical and problem-solving skills, with the ability to trace a problem across ERP, middleware, a third-party platform and the network before concluding where it sits.</p><p>• Ownership mentality — able to take critical systems personally and run them with minimal supervision.</p><p>• Structured, documentation-driven approach; the environment must remain operable when this role is on leave.</p><p>• Credible with vendors: able to challenge a scope exclusion, a change-request estimate or an SLA breach on technical grounds.</p><p>• Clear communication with non-technical branch staff, Finance, and senior management alike.</p><p>• Comfortable managing competing priorities across several brands and business units under period-close and go-live pressure.</p><p>• Sound judgement on segregation of duties, data confidentiality and audit exposure.</p><p><br></p><p><b>7. Measures of Success — First 12 Months</b></p><p>• SAP B1 live across all in-scope entities with a clean cutover and no unresolved opening-balance differences.</p><p>• All four integrations running with a documented daily monitoring routine and month-end reconciliations closing without manual rework.</p><p>• Vendor dependency reduced: routine configuration, report and layout changes handled internally rather than through chargeable change requests.</p><p>• A maintained authorisation matrix, with periodic access reviews completed and evidenced.</p><p>• Documented runbooks and a trained backup within the IT team for every critical system routine.</p><p>• Tested backup and restore for the SAP B1 environment, with a documented recovery time.</p></div>
<p>1. Prepare correspondence, reports, and materials for presentations as directed by C.E.O. HR & Legal Affairs Group.</p> <p>2. Arrange appointments, calendars, and schedules of the C.E.O. HR & Legal Affairs Group.</p> <p>3. Write or draft correspondence, compile reports, documents and/or other written materials.</p> <p>4. Review incoming correspondence; initiate replies as appropriate; route matters requiring action by employees or other organizations and follow up to ensure actions are completed.</p> <p>5. Review outgoing correspondence to ensure grammatical and procedural conformance to general policy and factual correctness.</p> <p>6. Record and/or transcribe the draft minutes of meetings and produce document in draft or final format.</p> <p>7. Receive calls and/or greet visitors, take and relay messages, respond to requests for information; provide information or direct caller/visitor to appropriate individual. </p> <p>8. Maintain and/or create files or record-keeping systems. Sort, label, file and retrieve documents, or other materials relevant to department operations.</p> <p>9. Any other task assigned by management and ability for supporting with multi tasks. </p>
<b>Job Description <br> </b><div>
To complete customer service tasks that ensure customers have the information and assistance they need and maintain the company s positive reputation.<br> </div>
<div>
Skill Requirements<br><div>
<div> <br>Bilingual Candidate<br>High School or secretarial certification<br> <span> Strong English and Arabic language skills (written and spoken) 1</span> to 2 Years of experience as a Call Center Agents </div> <div> </div>
</div>
</div>
<div><b><br></b></div><div><b>
Responsibilities </b><br> <div>
<p> Handle inbound and outbound calls.</p> <p> Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible.</p> <p> Call URC customers and potential customers whenever needed to inform them about the company s new products, services, policies, ... etc.</p> <p> De-escalate situations involving dissatisfied customers, offering patient assistance and support.</p> <p> Document all customer interactions and tickets in the (CRM) system</p> <p> Regularly reviewing and updating the customers information in the (CRM) system.</p> <p> Collaborate with the call center supervisor and the other call center agents to improve the customer service.</p> <p> Ensure to follow the customers service script provided by the company.</p> <p> Maintain strong customer relationships.</p> <div> <br></div></div></div>
<p><h4>Position summary</h4>
<p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dedicated Quality Assurance Engineer to join our dynamic team in the General Engineering Consultancy sector. This role is pivotal in ensuring that our engineering processes and products meet the highest quality standards. As a Quality Assurance Engineer, you will play an integral part in enhancing our operational efficiency and product reliability, which are essential for our continued success and client satisfaction. Your expertise will not only contribute to maintaining our reputation but also to innovating our quality assurance processes to stay ahead in a competitive market.</p><p>In this role, you will have the opportunity to grow your career in a supportive environment that values professional development. We emphasize continuous learning and offer various training programs to enhance your skills in quality assurance methodologies and tools. You will collaborate with a talented team of engineers and quality specialists, sharing knowledge and best practices that will foster a culture of excellence. This is not just a job; it is a chance to make a significant impact on our projects and to advance your career in a thriving consultancy.</p><p>As you embark on this journey with us, you will be at the forefront of quality assurance initiatives, working on diverse engineering projects that challenge your skills and expand your horizons. Your contributions will directly influence project outcomes and client satisfaction, positioning you as a key player in our organization. We are committed to your career progression and will support you in achieving your professional goals while making a difference in the engineering consultancy industry.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement comprehensive quality assurance strategies that align with project objectives, utilizing industry-standard tools and methodologies to ensure all engineering processes meet regulatory compliance.</li><li>Conduct thorough testing and analysis of engineering systems and processes, employing advanced testing techniques to identify defects and ensure the highest quality standards are met.</li><li>Collaborate with cross-functional teams, including engineers and project managers, to review project specifications and provide feedback on potential quality improvements and risk mitigation strategies.</li><li>Document quality assurance procedures and standards, ensuring that all team members are aware of and adhere to these guidelines throughout the project lifecycle.</li><li>Lead root cause analysis sessions for defects and quality issues, utilizing data-driven approaches to implement corrective actions and prevent recurrence.</li><li>Monitor and report on quality metrics, providing regular updates to management on quality performance and areas for improvement.</li><li>Participate in continuous improvement initiatives, leveraging feedback and lessons learned to enhance quality assurance processes and foster a culture of quality within the organization.</li><li>Train and mentor junior quality assurance team members, sharing expertise and best practices to build a strong quality assurance capability within the team.</li><li>Stay updated with the latest industry trends and advancements in quality assurance technologies, integrating new tools and techniques to enhance overall quality management practices.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficiency in quality assurance methodologies and best practices, essential for conducting effective testing and analysis.</li><li>Strong analytical skills, necessary for identifying defects and implementing corrective actions.</li><li>Experience with automated testing tools, which streamline the quality assurance process and improve efficiency.</li><li>Excellent communication skills, critical for collaborating with cross-functional teams and conveying quality standards.</li><li>Knowledge of regulatory compliance requirements, ensuring that engineering processes adhere to industry standards.</li><li>Ability to document and standardize quality assurance procedures, enhancing team consistency and performance.</li><li>Leadership qualities, important for mentoring junior team members and fostering a culture of quality within the organization.</li></ul></div>
<p>The Leidos Sentinel program is looking for a Systems Administrator to support US Army Central Command G2 in Kuwait. The program provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft Enterprise software environment residing on multiple networks. The Systems Administrator will be part of a dynamic team supporting customers throughout the ARCENT Area of Responsibility including both U.S. and coalition personnel. This is a deployed position located at Camp Arifjan, Kuwait. Duty hours are 12 hours per day, 7 days per week, and are subject to local labor laws. This position also requires 24/7 on call availability, including weekends and holidays. This posting is for an upcoming opportunity.</p><p>Primary Responsibilities:</p><ul><li>Administer and maintain Windows servers, desktops, and laptops as part of the overall systems architecture across multiple networks and locations.</li><li>Manage users, groups and permissions with Active Directory.</li><li>Administer and maintain virtual environments (VMware) and physical hosts.</li><li>Administer and maintain storage devices (NetApp) across multiple locations.</li><li>Utilize command line tools (PowerShell) to troubleshoot systems hardware, software, and configuration issues.</li><li>Implement disaster recovery and COOP plans, systems, and operations in coordination with the Network team and other organizations.</li><li>Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity.</li><li>Work with teammates as needed to document service structure, network, and server/storage architecture and ensure data security and availability for customers both local and remote.</li><li>Collect, review, and store server log files to identify and remediate system issues.</li><li>Document system configurations using Visio, PowerPoint, Word, or other tools and propose, defend, and implement system changes; coordinate & assist cybersecurity personnel with system accreditation efforts.</li><li>Apply security patches, IAVAs, STIGS, and updates (including operating system updates) for assigned systems.</li><li>Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting and patching of desktop systems, software (MS Office, Java, Adobe, etc), printers, and server/network related issues.</li><li>Mentor, lead, and train junior technicians as directed.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>HS Diploma/GED with 8+ years experience; Associate s Degree with 6+ years experience; Bachelor s Degree with 4+ years experience; or Master s Degree with 2+ years experience.</li><li>Active TS/SCI required.</li><li>Active 8570/8140 IAT II (or higher) Baseline Certification, such as: Security+ ce.</li><li>Active Computing Environment certification, Associate or higher, such as Azure Administrator Associate (AZ-104), NetApp, etc., or the ability to obtain after hire.</li><li>Systems administration and/or systems engineering experience.</li><li>Customer-oriented with excellent oral and written communications skills.</li><li>Ability to work 12-hour shifts on-site, 7 days per week.</li><li>On-call availability 24x7, including weekends and holidays.</li><li>Current U.S. passport with at least 36 months validity and 5 blank pages.</li><li>Must successfully complete CRC processing and medical screening and be designated fit for deployment (including medical tests and BMI analysis).</li><li>Must obtain and maintain host nation work visa, including required local/regional medical testing.</li><li>Must be willing to live and work in the State of Kuwait or deploy to austere forward locations as required.</li><li>Must comply with all corporate policies, local site policies, host nation laws, customs, and courtesies.</li><li>NetApp NCDA, VMWare VCTA, CCNA, CASP, and/or ITIL certification.</li><li>Experience with US Intelligence networks and organizations in South-West Asia or on a Camp Arifjan service desk a big plus.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. </p><br><br><p>Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide. </p><br><br><p>The Solution Architect is responsible for translating the client’s business requirements into specific systems, applications, or process designs for very large complex technology solutions and architectures. You’ll act as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. You’ll provide direction for design activities, often project-based, sometimes working at customer sites. </p><br><br><p>As a Solution Architect you’ll gather customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. You’ll define and document the architecture to communicate the value proposition of the business solution along with the project approach. Collaborating with the Project Manager you’ll jointly drive project/technical governance of the design, build, and deployment into use. You’ll work with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints and collaborating with the Account Team and/or Bid Team to understand the business solution/problem. This role is flexible in that you can work up to 50% from home. </p><br><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. </p><br><br><br><b>Responsibilities</b><br><ul><li><p>You will gather customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects and work with customer/partner stakeholders and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution. </p><br></li></ul><br><ul><li><p>You will use evidence-based approach to represent the customer/partner as a customer advocate and share insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services and offerings such that they can better meet customer/partner needs across a territory. </p><br></li></ul><br><ul><li><p>You will define and document the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach. </p><br></li></ul><br><ul><li><p>You will work with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realizes and manage and resolve ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. </p><br></li></ul><br><ul><li><p>You will generate new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes. </p><br></li></ul><br><ul><li><p>You will identify which ideas should be culled, with consideration for scale across customers and drive the re-use of intellectual property and recommends practices in both pre-sales and delivery as well as participate and contribute to internal/external communities. </p><br></li></ul><br><ul><li><p>You will lead virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. </p><br></li></ul><br><br><b>Qualifications</b><br><ul><li><p>Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain Cloud (Azure) & AI. </p><br></li></ul><br><ul><li><p>OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain Cloud (Azure) & AI. </p><br></li></ul><br><ul><li><p>6+ years technical pre-sales experience </p><br></li></ul><br><br><ul><li><p>6+ years technical project management experience </p><br></li></ul><br><ul><li><p>3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers </p><br></li></ul><br><ul><li><p>Technical or Professional Certification in Domain Cloud (Azure) & AI. </p><br></li><li>Arabic speaking at proffesional/native level</li><li>Public Sector customer experience </li></ul><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>
<p>The Office Manager leads day-to-day office administration, management support, meeting coordination, facilities services, suppliers, records, correspondence, office purchasing and administrative controls. The role ensures that leaders and teams receive timely, professional support while company information, commitments, costs and workplace standards remain well controlled</p><p><strong>POSITION PURPOSE</strong></p><p>The Office Manager leads day-to-day office administration, management support, meeting coordination, facilities services, suppliers, records, correspondence, office purchasing and administrative controls. The role ensures that leaders and teams receive timely, professional support while company information, commitments, costs and workplace standards remain well controlled</p><p><strong>SUCCESS PROFILE</strong></p><p>A discreet, service-minded and highly organized administrator who anticipates needs, keeps executives and teams aligned, protects confidential information, controls vendors and office costs, and closes administrative actions reliably.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><ol><li><strong>Executive and Management Support</strong><br>Manage calendars, appointments, meeting schedules and priorities for the General Manager or Owner as assigned. Prepare agendas, briefing materials, presentations, correspondence and management documents to a high standard. Record accurate meeting minutes, maintain action logs, follow up owners and escalate overdue commitments. Coordinate business travel, visitor arrangements and confidential matters with discretion and sound judgement.</li><li><strong>Daily Office Operations</strong><br>Maintain an orderly, professional and service-oriented office environment, reception flow and shared administrative calendar. Coordinate incoming calls, mail, couriers, visitors, deliveries, meeting rooms, refreshments and routine office requests. Establish clear office procedures, service standards, checklists and escalation routes for recurring activities. Monitor administrative workload and ensure requests are completed accurately and within agreed timelines.</li><li><strong>Facilities and Workplace Services</strong><br>Coordinate assigned office facilities, utilities, maintenance, cleaning, pest control, security access and workplace services. Maintain service schedules, asset and key registers, maintenance logs and workplace inspection records. Raise and track faults, arrange approved repairs, verify completion and escalate safety or business-continuity risks. Support workspace planning, office moves and ergonomic, housekeeping and employee-welfare requirements.</li><li><strong>Suppliers, Purchasing and Contracts</strong><br>Source office supplies and administrative services through approved quotations, purchase requests and authorization controls. Maintain supplier records, contracts, insurance documents, renewal dates, service-level expectations and performance reviews. Verify delivery, quality and invoice accuracy before routing documentation for Finance approval and payment. Challenge recurring costs, consolidate demand and identify practical savings without reducing service quality.</li><li><strong>Records, Correspondence and Document Control</strong><br>Maintain secure physical and electronic filing systems with clear naming, access, retention and retrieval standards. Control official correspondence, management approvals, contracts, certificates, policies and administrative registers. Track expiries and renewals for assigned licences, subscriptions, agreements and company documents. Protect confidential employee, commercial, legal and management information from unauthorized access or disclosure</li><li><strong>Internal Communication and Coordination</strong><br>Act as a reliable coordination point between management, departments, stores, warehouse teams and external parties. Draft and distribute approved notices, circulars, schedules and instructions in clear Arabic and English. Maintain action trackers for cross-functional commitments and provide concise status updates to management. Handle enquiries professionally and direct sensitive or specialized matters to the appropriate owner promptly.</li><li><strong>Administrative Budget and Financial Controls</strong><br>Prepare and monitor the office and administration budget, routine commitments, purchase requests and monthly forecasts. Administer approved petty cash or expense claims with complete receipts, reconciliation and segregation of duties. Track recurring expenses, supplier invoices, deposits, subscriptions and administrative accruals with Finance. Report cost variances, unusual spending, control gaps and savings opportunities accurately and on time.</li><li><strong>Administrative Team and HR Support</strong><br>Supervise reception, office support, drivers, messengers or other assigned administrative staff and service providers. Set priorities, schedules, service standards and performance expectations; coach staff and address recurring gaps. Support HR with onboarding logistics, access cards, workstations, attendance documents and employee events as requested. Coordinate staff transport, uniforms, welfare items or accommodation administration only were assigned by management.</li><li><strong>Events, Visits and Business Logistics</strong><br>Coordinate management meetings, interviews, audits, supplier visits, internal events and company functions. Prepare venues, materials, attendance lists, access, catering, transport and other logistical requirements. Support VIP and official visits with appropriate protocol, confidentiality and professional hospitality. Close each event or visit with documented expenses, outstanding actions and supplier-performance feedback.</li><li><strong>Compliance, Risk and Business Continuity</strong><br>Follow company policies, Kuwait requirements and approved authority limits for purchases, records and administration. Coordinate administrative documents with the company's authorized government-relations representative when required. Maintain emergency contacts, call trees, key documents and office-continuity arrangements in coordination with management. Report confidentiality breaches, safety concerns, vendor failures, expired documents and other material risks promptly.</li></ol><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><p><strong>Education</strong><br>Bachelor's degree or diploma in Business Administration, Office Management, Management, Secretarial Studies or a related discipline.</p><p><strong>Experience</strong><br>Minimum 5-7 years of progressive office administration or executive-support experience, including at least 2 years coordinating staff or suppliers.</p><p><strong>Kuwait exposure</strong><br>Practical experience working in Kuwait and familiarity with local business practices, service providers and documentation are strongly preferred.</p><p><strong>Sector background</strong><br>Retail, trading, distribution, FMCG, hospitality or another fast-paced multi-department environment is preferred.</p><p><strong>Executive support</strong><br>Demonstrated capability in calendars, meetings, minutes, correspondence, travel, presentations and confidential management support.</p><p><strong>Administration</strong><br>Strong experience with facilities services, suppliers, purchasing, records, contracts, office budgets and service follow-up.</p><p><strong>Systems and tools</strong><br>Advanced Microsoft Office capability, particularly Outlook, Word, Excel and PowerPoint; familiarity with ERP, document-management or workflow tools is preferred.</p><p><strong>Languages</strong><br>Full professional proficiency in Arabic and English, with strong written communication and document-review capability.</p><p><strong>Mobility</strong><br>ability to attend suppliers, offices and company locations are preferred.</p><p><strong>REQUIRED COMPETENCIES</strong></p><p><strong>Organization</strong><br>Plans ahead, manages competing priorities and keeps calendars, records, actions and deadlines under control.</p><p><strong>Discretion</strong><br>Handles confidential management, employee and commercial information with maturity and integrity.</p><p><strong>Service orientation</strong><br>Responds professionally, anticipates practical needs and follows requests through to satisfactory closure.</p><p><strong>Communication</strong><br>Writes clearly in Arabic and English and adapts tone appropriately for executives, staff, visitors and suppliers.</p><p><strong>Attention to detail</strong><br>Produces accurate documents, minutes, invoices, schedules, registers and reconciliations.</p><p><strong>Problem solving</strong><br>Resolves routine issues independently, makes sensible trade-offs and escalates material risks early.</p><p><strong>Cost consciousness</strong><br>Protects company resources, challenges waste and balances service quality with value for money</p>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<ul> <li>Demonstrate EHS leadership and comply with Company EHS policies, procedures, and Life-Saving Rules</li> <li>Apply Safe Work principles including hazard identification, risk assessment, and Stop Work Authority</li> <li>Perform and support lifting, rigging, and crane operations in accordance with approved lifting plans and certification requirements</li> <li>Maintain mechanical training assets for turbines and generators, ensuring energy isolation and LOTO compliance.</li> <li>Manage tool, lifting gear, and consumables inventory, ensuring availability and traceability</li> <li>Conduct and document pre-use and periodic inspections of tools, lifting equipment, and training fixtures; remove non-conforming items from service</li> <li>Support instructors during hands-on training and reinforce safe behaviors with trainees</li> <li>Maintain inspection records, certifications, high housekeeping and 5S Standards</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Mechanical Trade Certificate or Technical Diploma</li> <li>5 years' experience in mechanical maintenance, lifting operations, or workshop/training environments</li> <li>Experience with turbines, generators, or heavy rotating equipment (preferred)</li> <li>Crane Operator and/or Rigger/Slinger Certification (as applicable)</li> <li>Lifting & Rigging Safety Training</li> <li>Strong EHS mindset and human performance awareness</li> <li>Knowledge of tool control, inspection, and certification systems</li> <li>Ability to challenge unsafe acts and exercise Stop Work Authority</li> <li>Clear communication and disciplined, procedure-driven approach</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Long Description <br><br>Job Summary <br></span><p>The purchase engineer at Kirby is responsible for the vendor selection and development of local and international suppliers; negotiation and execution of supply contracts.</p><br>
<br><br>Job Responsibilities <br><p>Ensure all procurement activities are carried out in accordance with the established company procedures.<br>
Conduct technical review of requirements from Engineering/Operations.<br>
Prepare RFQ (request for quotation) document and send it to Suppliers/Vendors. Evaluate the quotations received from Suppliers/Vendors to determine the best Supplier/Vendor meeting price, delivery, and quality requirements. <br>
Conduct negotiation with Suppliers/Vendors for assigned products and services<br>
Conduct Supplier/Vendor evaluation after a PO is complete.<br>
Develop new sources to meet company’s evolving business needs<br>
Prepare reports for the management as and when required<br>
</p><br>
<br><br>Candidate Requirements <br><p><b>Minimum Experience & Essential Knowledge</b><br>
2 years’ experience in the field of purchasing (Preferable). Good fresh graduates would also be considered<br>
<b>Minimum Entry Qualifications</b><br>
Bachelors in Engineering is a must with Major in either Civil/Structural/Mechanical or Industrial<br>
<b>Technical & non technical</b><br>
In-depth knowledge of procurement methods and procedures<br>
Very good analytical skills<br>
Very good Excel or spread sheet capability<br>
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<br><br>Education <br><br><br>
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<p>Responsible for implementing and assisting with development of the WEXMAC Safety and Health Plan; ensuring compliance with applicable requirements; establishing safety inspection, compliance, and behavioral monitoring. Responsible for writing and reviewing technical reports and will interact with middle management teams. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company Implements a standardized ESH program, which is Management System based Performs risk analysis, develops programs that exceed basic regulatory compliance Identifies needed resources (such as personal protective equipment) and budget for resources Identifies required training for employees in various operations, performs and documents training, documents and submits monthly performance metrics Performs ESH inspections, and implements employee reward and recognition program Reads and understands regulatory compliance and submits any documentation required to operate under permits (such as air, hazardous waste, and water) Communicates (manage-from-the-floor type) with senior management, area supervisors, and regulators to help implement a complete ESH program</p>
<p>Qualifications Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. Bachelor's degree in Environmental Science, Chemistry, Engineering, Biology or Technical certification in Occupational Health, Industrial Hygiene, Industrial Safety, Environmental Science/Management. Must be able to obtain a Host Country Driver's License Must be CAC eligible and/or the ability to obtain a CAC Experience: Minimum of five (5) years of experience in environmental compliance, OSHA compliance, ISO experience, and hazardous waste management and pollution prevention Supervisory/Leadership experience (desired) Knowledge of Overseas Environmental Baseline Guidance Document (OEBGD), Department of Defense (DoD) environmental regulations, and US Army Safety and Environmental Regulations, including Federal OSHA and EPA regulations. Military background and training beneficial. Skills: Ability to instruct small and medium groups of people Competent in computer operations to include Microsoft Office; Outlook, Word, Excel, and PowerPoint. Must have a strong ability to work independently as a member of a robust team. Able to manage others to complete assigned task Supervisory Responsibilities: May supervise ESH specialists. Working Conditions: Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well. Physical Requirements: Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Environmental Science, Chemistry, Engineering, Biology or Technical certification in Occupational Health, Industrial Hygiene, Industrial Safety, Environmental Science/Management. Must be able to obtain a Host Country Driver's License Must be CAC eligible and/or the ability to obtain a CAC Experience: Minimum of five (5) years of experience in environmental compliance, OSHA compliance, ISO experience, and hazardous waste management and pollution prevention Supervisory/Leadership experience (desired) Knowledge of Overseas Environmental Baseline Guidance Document (OEBGD), Department of Defense (DoD) environmental regulations, and US Army Safety and Environmental Regulations, including Federal OSHA and EPA regulations. Military background and training beneficial. Skills: Ability to instruct small and medium groups of people Competent in computer operations to include Microsoft Office; Outlook, Word, Excel, and PowerPoint. Must have a strong ability to work independently as a member of a robust team. Able to manage others to complete assigned task</p>
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