Our client has been helping small businesses succeed since 2003 through technology, print, and managed print solutions. Over the years, they have expanded into a nationwide provider trusted by both small businesses and large enterprise organizations for mission-critical technology needs. Their reputation is built on exceptional customer service, reliable support, and the ability to deliver solutions that help businesses operate more efficiently.
Need to have qualifications:2+ years of experience in sales support, business development, customer service, or a related role within the IT, technology, or print industry Excellent written and verbal English communication skills Experience managing customer relationships and supporting sales processes Strong organizational skills with exceptional attention to detail Ability to multitask and prioritize work in a fast-paced environment Proficiency with Microsoft Office and CRM platforms Experience conducting research and analyzing sales or customer data Ability to work independently in a remote environment Availability to work 8:00 AM – 5:00 PM EST
Nice to have:Bachelor's degree in Business, Marketing, or a related field Experience preparing proposals, contracts, or sales documentation Familiarity with managed print services, IT solutions, or technology sales Experience supporting nationwide or multi-location client accounts Strong analytical mindset with experience presenting business insights and recommendations
Responsibilities:Book meetings and discovery calls with prospective clients Prepare and assist with sales proposals, contracts, and supporting documentation Manage customer relationships and provide ongoing account support Maintain accurate customer, prospect, and opportunity records within the CRMRespond promptly to customer and prospect emails and phone inquiries Conduct research on target companies, industries, and potential business opportunities Analyze sales performance and customer behavior data to identify trends and opportunities Create reports and present findings to support business development initiatives Deliver exceptional customer service throughout the sales process Collaborate with internal teams to support client onboarding and ongoing account success Work independently to achieve business development and customer engagement goals
Role ID: 0243