Job Description

Roles & Responsibilities

Location: Kuwait

Reporting To: Business Development Executive/Account Manager Sales

Key Responsibilities:

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Desired Candidate Profile

Proven experience in sales and providing solutions based on customer needs

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Excellent organizational skills

Ability in problem-solving and negotiation

GCC Driving License and Arabic speaking skills will be an advantage

BSc/BE in business administration, sales, computer systems, MIS or relevant fieldsh is essential