We are seeking a motivated and results-driven Tele sales / Call Center Agent to promote and sell banking products, primarily credit cards, through outbound and inbound calls. The ideal candidate will have strong communication skills, a customer-focused approach, and the ability to meet sales targets while ensuring compliance with banking regulations.

Key Responsibilities:

• Contact potential and existing customers via phone to promote credit cards and banking products
• Explain product features, benefits, fees, and eligibility criteria clearly
• Generate leads and convert calls into successful sales
• Achieve daily, weekly, and monthly sales targets
• Maintain accurate customer records and call logs in the system
• Handle customer inquiries and address objections professionally
• Ensure compliance with bank policies, regulatory guidelines, and call quality standards
• Follow up with interested customers to close sales
• Coordinate with internal teams for application processing and approvals

Skills

Requirements & Skills:

• Previous experience in telesales, call center, or banking sales is preferred
• Strong communication and persuasion skills
• Ability to work in a target-driven environment
• Good knowledge of credit cards and banking products (preferred)
• Customer-focused with strong listening skills
• Basic computer skills and CRM system knowledge
• Ability to handle rejection and remain motivated