We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team within the catering, food service, and restaurant industry in Kuwait. The ideal candidate will play a crucial role in bridging the gap between our business objectives and technology solutions. This position requires a deep understanding of business processes, data analysis, and stakeholder management to drive strategic initiatives and improve operational efficiency. The Senior Business Analyst will be responsible for identifying areas for improvement, analyzing data trends, and providing actionable insights that support decision-making processes. You will work closely with cross functional teams to gather requirements, document processes, and facilitate communication between technical and non-technical stakeholders.

This is an exciting opportunity for a proactive individual who thrives in a fast-paced environment and is passionate about making a significant impact on our business operations.

Responsibilities:

1. Conduct comprehensive business analysis to identify opportunities for process improvements and operational efficiencies.
2. Collaborate with stakeholders to gather and document business requirements, ensuring alignment with strategic goals.
3. Analyze data trends and provide insights to support decision making and strategic planning.
4. Develop and maintain detailed documentation of business processes, requirements, and specifications.
5. Facilitate workshops and meetings with stakeholders to elicit requirements and validate solutions.
6. Support the implementation of technology solutions by coordinating with IT teams and ensuring successful deployment.
7. Monitor project progress and performance, providing updates and recommendations to management.
8. Provide training and support to end-users on new systems and processes.

Preferred Candidate:

1. Proven experience as a Business Analyst, preferably in the catering, food service, or restaurant industry.
2. Strong analytical skills with the ability to interpret complex data and provide actionable insights.
3. Excellent communication and interpersonal skills, capable of engaging with diverse stakeholders.
4. Proficiency in business analysis tools and methodologies, including data visualization and process mapping.
5. Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.
6. Detail-oriented with strong problem-solving skills and a proactive mindset.
7. Ability to work independently and as part of a team, fostering collaboration and knowledge sharing.
8. Strong understanding of the catering and food service industry trends and challenges.

Skills

• Data Analysis: Proficiency in data analysis tools and techniques is essential for interpreting complex datasets, identifying trends, and making data-driven recommendations.
• Business Process Mapping: The ability to visually represent business processes helps in understanding workflows and identifying areas for improvement.
• Stakeholder Management: Strong skills in managing relationships with stakeholders ensure effective communication and alignment of business objectives with technical solutions.
• Project Management: Familiarity with project management methodologies, such as Agile, aids in the successful execution of projects and initiatives.
• Communication Skills: Excellent verbal and written communication skills are crucial for articulating requirements and presenting findings to diverse audiences.