Job description

Job Responsibilities

• Plan, direct and conduct overall training programme for employees working with SCM.
• Carry out new starter Novice MHE training
• Carry out MHE operator refresher training
• Support the wider business units with MHE training as required
• Carry out Defensive driving training
• Carry out Staff Inductions
• Carry out First Aid and Fire awareness training for staff as required.
• Attend monthly site safety meeting and update on all matters relating to operator MHE training
• Set goals, priorities and broad objectives for staff MHE training in collaboration with line managers and employees in order to reduce the cost, severity and frequency of accidents.
• Facilitate in providing training sessions, develop appropriate objectives and ensure achievement for the same.
• Coordinate the safety activities of all safety and training personnel to ensure maximum benefit across the company.
• To be involved in investigating MHE incidents and accidents
• Evaluate and review operating procedures and Safety precautions to minimise the potential for accident and injury.
• Supervise and participate in accident/ incident investigations.
• Ensure optimum level of customer satisfaction and compile all feedback to analyse work of employees.
• Co-ordinate with line managers and supervisors to assess the training needs of individual departments.
• Should evaluate the competency level of individual trainees to enable him work with employees with different knowledge and skill levels.
• Manage and maintain in-house training facilities and equipment.
• Research and recommend new training methods.
• Assess training effectiveness to ensure incorporation of taught skills techniques into employees work behaviour.

Skills

Candidate Requirements

• Proven work experience as a Trainer or similar role (coordinator/ facilitator).
• Must be a MHE operative, with a recommended minimum 2 years experience.
• Multi- skilled trainer who can deliver courses for a wide range of MHE. 
• Proven ability to complete full training cycle (assess and analyse needs, develop learning objectives, design and develop training programme, coordinate, monitor and evaluate).
• Strong communication skills, preferably bilingual with English and Arabic.
• Excellent Interpersonal, written and verbal communication skills.
• Good organisational and self-management skills
• Administrative skills to manage training programmes.
• Competencies in MS Office and Presentation Skills.
• Skill in analysing and organising information to develop, evaluate and improve safety and training programmes.
• Ability to identify training needs and to facilitate and/ or provide training programme to meet those needs, and to conduct training on a variety of subjects (MHE operator training, Defensive driving, First Aid, Customer care etc).
• Ability to communicate effectively, clearly, and concisely with individuals and groups, both orally and in writing.
• Ability to work under pressures of time constraints and conflicting demands.
• Degree/ or Diploma or equivalent is required, but will accept a combination of education and prior experience.
• Candidate with MHE instructor certification is preferred
• 4-5 years experience in a professional logistics warehousing environment.