GWR Consulting is a leading customer experience and mystery shopping company in the Middle East. We work with top brands to evaluate and improve service quality across retail, hospitality, automotive, and other sectors.
Job Description
We are looking for motivated Mystery Shoppers across Kuwait to evaluate customer service and overall experience for different brands.
As a shopper, you will visit stores, restaurants, or showrooms, interact with staff, and complete an online evaluation form.
Responsibilities
- Conduct assigned visits according to project instructions.
- Observe and evaluate customer service, cleanliness, and product presentation.
- Submit reports accurately and on time through our platform.
Skills
Based in Kuwait and Bahrain and familiar with its retail/hospitality scene.
Good attention to detail and ability to follow instructions.
Reliable internet access to submit reports.
Previous mystery shopping experience is an advantage (not required).