Position Title: Sales Administrator

Employment Type: Full-Time

Working Hours: 9 hours/day (including 1-hour break), 5 days/week

Salary: Starting from 650 KWD (based on experience)

Nationality Preference: Arab nationals only

Gender Preference: Male candidates only

Experience Required: Minimum 5+ years of proven experience as a Sales Administrator or Sales Support Agent

Company Industry:

Software Development, Information Technology, and Computer Science

Job Summary:

We are seeking a highly organized and experienced Sales Administrator to support our Public Sector Sales Team. 

This role plays a critical part in ensuring the smooth and efficient functioning of sales operations, from order processing to reporting and tender management.

Key Responsibilities:

·    Order Management:

Process customer orders via phone or email; ensure accuracy in order entries and invoicing.

·    Customer Service:

Act as a liaison between customers and internal teams, handling inquiries related to products, orders, and delivery schedules.

·    Sales Team Support:

Provide administrative support to sales representatives and maintain sales records.

·    Logistics Coordination:

Coordinate with the logistics team to ensure timely and accurate deliveries.

·    Reporting:

Generate monthly sales reports and relay customer feedback to relevant departments.

·    Performance Monitoring:

Track and report on sales target achievements and identify deviations proactively.

·    Quotations & Costing:

Prepare client quotations and cost sheets with a focus on profitability and compliance.

·    Tender & Proposal Management:

Participate in tender preparations, closures, and documentation, ensuring all deadlines and criteria are met.

·    CRM Management:

Keep the CRM system up to date with sales engagements and opportunities.

Requirements:

·     Proficient in CRM tools and MS Office, particularly Excel

·     Strong knowledge of sales performance metrics

·     Excellent organizational, time-management, and multitasking abilities

·     Team-oriented with a strong sense of responsibility

·     Capable of working under tight deadlines

·     Bachelor’s degree in information systems, Computer Science, Business Administration, or related field

·     Additional certifications in Sales, Marketing, or a related discipline are a plus