Xceed

موظفين 213, Cairo
Xceed

نبذة عن الشركة

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations.

Xceed manages various outsourcing agreements with key government & commercial accounts in different European languages.

Xceed core objective is to deliver superior quality and value to its clients in every aspect of the CRM cycle.

"Xceed currently operates from (3) sites within Cairo; two of the sites are operating full time. The other site is utilized as back up site for business continuity purposes. Capitalizing on its ground breaking success, Xceed has an additional contact center in the Morocco technology Park; “CasaNearshore Park.

Xceed manages programs for clients covering (4) different continents, in (7) different languages.


Xceed is one of Telecom Egypt companies that were established in 2001 to act as the IT arm for Telecom Egypt, the incumbent operator. Xceed started its call center operation business July 2003, with state-of-the-art Contact Center that supports a wide array of inbound and outbound services that are customized to the clients’ needs. Added to the customized service solutions, Xceed provides Back office Services, Infrastructure Management Services, Recruitment Process Outsourcing, Helpdesk Support Services and Social Media Analysis Services.

وظائف متاحة

Quality specialist - Senior Quality

Xceed - مصر - القاهرة
منذ ساعة
دوام كامل On-site
Job Title:Quality Control Specialist - Senior Quality Job Requirements: Experience at least 6 months in the same position (call center industry) Excllent level in English (Writing and speaking)...

french call center Quality Specilaist

Xceed - مصر - القاهرة
الأمس
دوام كامل On-site
For a new international account, we are hiring French professionals where C1 language proficiency is a MUST. ???? Applications without C1 proficiency will not be considered Open Roles:???? Quality...
الخميس

French Team Leader ( C1 Level )

Xceed - مصر - القاهرة
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region with over 1 0.000 web-enabled multi-channel stations. The company serves numerous...
الأربعاء

Travel Advisor

Xceed - مصر - القاهرة
دوام كامل On-site
Company Description Xceed, the leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operates more than 10,000 multichannel stations across Egypt, Morocco,...
الأربعاء

German Quality Specialist

Xceed - مصر - القاهرة
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region, equipped with over 10,000 multi-channel stations. With operations across Egypt,...
الثلاثاء

French Quality Specialist & Team leader

International New - مصر - القاهرة
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing Service provider operating across the EMEA region, with a capacity exceeding 10,000 multi-channel stations. With a...

Call center team leader ( French & German )

International New - مصر - القاهرة
٢ فبراير ٢٠٢٦
دوام كامل On-site
Company Description Xceed is a leading Business Process Outsourcing service provider in the EMEA region with over 10,000 web-enabled multi-channel stations. The company offers a wide range of...

French team leader

International New - مصر - القاهرة
٢ فبراير ٢٠٢٦
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region, equipped with over 10,000 multi-channel stations. With operations across Egypt,...

German team leader & Quality specialist

International New - مصر - القاهرة
١ فبراير ٢٠٢٦
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operating over 10,000 web-enabled multi-channel stations. Serving key...

Quality Monitoring Specialist ( call center/GSM)

International New - مصر - القاهرة
٢٨ يناير ٢٠٢٦
دوام كامل On-site
Xceed is hiring Quality monitoring Specialist- (Call Center/GSM) Requirements: -English level B2-Quality experience as Quality for 1 year. Call Center and GSM Mobile background-Experience in the...

Quality Monitoring specialist (Call center- B2 English Speaker)

International New - مصر - القاهرة
٢٧ يناير ٢٠٢٦
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region, managing diverse agreements with government and commercial clients across 10...

Quality Monitoring specialist (Call center- B2 English speaker)

International New - مصر - القاهرة
٢٥ يناير ٢٠٢٦
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing Service provider across the EMEA region, offering exceptional services through over 10,000 web-enabled multi-channel...

Call Center Agent

International New - مصر - القاهرة
٢٢ يناير ٢٠٢٦
دوام كامل On-site
English level A2-B1 Available to work on site "Maadi"

Quality Monitoring specialist (Call center - GSM)

International New - مصر - القاهرة
١٩ يناير ٢٠٢٦
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, offering diverse services such as inbound and outbound call handling,...

Quality specialist (GSM)

International New - مصر - القاهرة
١٩ يناير ٢٠٢٦
دوام كامل On-site
Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operating with over 10,000 web-enabled multi-channel stations. The company...

operational Trainer Specialist call center ( travel account )

International New - مصر - القاهرة
١٨ يناير ٢٠٢٦
دوام كامل
???? We’re Hiring Operational Trainers – Travel Industry! Are you ready to take the next step in your travel career? Join a leading travel agency and help us empower our operational teams through...

Quality Specialist - call center (GSM/Telecom)

International New - مصر - القاهرة
١١ يناير ٢٠٢٦
دوام كامل
we are looking for quality specialists for gsm industry. you must have: - well experience with quality or any similar tasks related to call center industry. - GSM/Telecom experience as a call...

call center - operational trainer (CST Service - GDS)

International New - مصر - القاهرة
١١ ديسمبر ٢٠٢٥
دوام كامل On-site
you must have - GDS systems experience - c1 English level - training experience - travel advisor or customer service experience for any travel account

Operational trainer specialist call center ( travel account )

International New - مصر - القاهرة
١١ ديسمبر ٢٠٢٥
دوام كامل On-site
We are looking for passionate and skilled Operational Trainers to join a reputable travel agency. The ideal candidate will have a solid operational background in the travel industry, strong English...

call center - operational trainer (CST Service - GDS)

International New - مصر - القاهرة
١٠ ديسمبر ٢٠٢٥
دوام كامل On-site
you must have - GDS systems experience - c1 English level - training experience - travel advisor or customer service experience for any travel account

Operational trainer specialist call center ( travel account )

International New - مصر - القاهرة
١٠ ديسمبر ٢٠٢٥
دوام كامل On-site
We are looking for passionate and skilled Operational Trainers to join a reputable travel agency. The ideal candidate will have a solid operational background in the travel industry, strong English...

Quality analyst - call center/gsm

International New - مصر - القاهرة
٢٥ نوفمبر ٢٠٢٥
دوام كامل
monitoring and evaluating agent interactions, conducting audits, and analyzing data to ensure adherence to quality standards and improve customer experience. Key responsibilities include auditing...

Quality Monitoring Specialist (call center \ GSM)

International New - مصر - القاهرة
٢٥ نوفمبر ٢٠٢٥
دوام كامل
Xceed is hiring Quality monitoring Specialist- (Call Center/GSM) Requirements: -English level B2 -Quality experience as Quality for 1 year. Call Center and GSM Mobile background -Experience in the...