Customer Service Jobs in Kuwait
84 Jobs Found
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: Less than 1 year related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: Less than 1 year related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: Less than 1 year related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
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<ul><li>Supervise and coordinate daily quick service operations (oil changes, tire services, inspections, minor repairs) </li><li>Monitor service progress to ensure fast and efficient job completion without compromising quality </li><li>Supervise and support service advisors and quick service staff </li><li>Ensure proper use and maintenance of tools, equipment, and service bays </li><li>Coordinate with parts department to maintain parts availability for quick service operations </li><li>Maintain productivity and turnaround time KPIs for quick service lanes </li><li> Handle escalated customer complaints and ensure rapid resolution </li><li>Maintain a clean, organized, and safe workshop environment </li><li>Recommend process improvements to improve speed, quality, and customer experience </li><li>Achieve departmental revenue targets while maintaining service quality, efficiency, and customer satisfaction.</li><li>Ensure service advisors are informed of the latest technical updates, maintenance standards, and specifications to support accurate service recommendations and quality delivery. </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>High school diploma or equivalent; technical or vocational automotive training preferred </li><li>Valid Driving License </li><li>2–5 years of experience in automotive service</li><li>Strong knowledge of vehicle systems and repair processes </li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Details Job Title Customer Relationship Executive Job Country Kuwait Zone Al Asimah Duties & Responsibilities Job Code: PegaY2014-S02 MAJOR RESPONSIBILITIES: Responsible to acquire, retain & expand relationships with customers by identifying customer needs first and then recommending appropriate solutions for the customer to consider & accept Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer need and to improve customer engagement Ensure fairness in all aspects of company strategy, sales processes, customer correspondence, financial promotions, administration and complaint handling Provide weekly/ periodic reports to Regional Corporate Manager as and when required ESSENTIALS/REQUIREMENTS: Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services & Solutions Excellent verbal and written communication skills (English & Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduate/ Post Graduate in Engineering/ IT/ Business Minimum 2 years experience in managing commercial relationship Knowledge of IT Products/ Services & Solutions Excellent verbal and written communication skills (English & Arabic) Effective presentation, implementation and follow-up skills Must have transferable residence</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today!<br>Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.<br>**Responsibilities**<br>+ Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.<br>+ Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.<br>+ Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.<br>+ May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.<br>+ Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.<br>+ Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.<br>+ Works within a small continuous improvement focused team.<br>+ Tracks and documents work performed to allow accurate reporting of all Service Desk activities.<br>+ Completes all tasks and assignments as requested by Supervisors and Management.<br>+ Performs other duties and assignments as required.<br>**Qualifications**<br>+ Must be a US citizen with an active Secret clearance, or higher level, security clearance.<br>+ High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.<br>+ Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.<br>+ Prerequisites for in-country applicants:<br>+ valid U.S. passport.<br>+ valid International Driver s Permit (IDP) or Kuwait-issued driver's license.<br>+ valid U.S. driver s license.<br>+ medical qualifications, self-identify current visa sponsor & employer.<br>+ a copy of your Civil ID and/or work visa.<br>+ You must be able to meet all health requirements.<br>+ Must be able to pass a details medical and dental exam.<br>+ Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.<br>+ Must have a working knowledge of Microsoft Office software.<br>+ Demonstrated strong customer service skills are mandatory.<br>+ Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Customer Happiness Representative -Nail Station Location: Kuwait Job Type: Full-Time Position Overview : The Customer Happiness Officer / Receptionist will be the first point of contact for our customers, responsible for managing front desk operations, handling inquiries, and ensuring a positive and welcoming experience. This role involves providing outstanding customer service, resolving issues, and supporting various administrative tasks to keep operations running smoothly. Key Responsibilities: Greet and assist customers with a friendly and professional demeanor, providing information and answering questions. Manage front desk operations, including answering phone calls, handling mail, and managing appointments. Address and resolve customer inquiries, complaints, and requests in a timely and effective manner. Maintain a clean, organized, and welcoming reception area. Coordinate with other departments to ensure customer needs are met and provide support as needed. Process and handle transactions, including payments and bookings, accurately and securely. Assist with administrative tasks, such as filing, data entry, and maintaining customer records. Monitor and report on customer feedback and satisfaction levels, implementing improvements as needed. Ensure compliance with company policies and procedures in all customer interactions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional education or certification in customer service or hospitality is a plus.</li><li>Proven experience as a receptionist or in a similar customer-facing role.</li><li>Excellent communication and interpersonal skills, with a strong focus on customer service.</li><li>Ability to handle multiple tasks and manage time effectively in a fast-paced environment.</li><li>Proficiency in office software and equipment, including phone systems and computer applications.</li><li>Strong problem-solving skills and the ability to remain calm under pressure.</li><li>Professional appearance and demeanor with a positive attitude.</li></ul><p></p></section>
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<p>Apply today at Hitachi Energy Full time in Kuwait City, Kuwait in our Engineering & Science department and be part of a diverse and collaborative team. Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all</p> </div>
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<p><b>Job Summary</b></p><p>We are seeking a dynamic and customer-focused CRM & Customer Experience Manager to lead customer relationship management initiatives and drive service excellence across the organization. Responsible for developing CRM strategies, enhancing customer satisfaction, strengthening customer loyalty, and utilizing customer data analytics to support business growth. This role requires strong leadership skills, analytical capabilities, and a thorough understanding of automotive sales, service, and aftersales operations<b>.</b></p><p><b> </b></p><p><b>Key Responsibilities:</b></p><ul><li>Design, implement, and manage CRM systems to capture, analyze, and leverage customer data effectively.</li><li>Develop and maintain customer care policies and procedures in line with automotive industry best practices.</li><li>Lead customer service teams and ensure prompt resolution of customer inquiries, complaints, and service requests.</li><li>Collaborate with Sales and Aftersales departments to improve customer engagement, retention, and overall customer experience.</li><li>Monitor customer satisfaction metrics, including CSI and NPS, and implement initiatives to improve performance.</li><li>Analyze customer data and trends to provide actionable insights that support business decisions and customer retention strategies.</li><li>Train, coach, and mentor staff on CRM systems, customer service standards, and service excellence practices.</li><li>Manage customer loyalty programs, service reminder campaigns, and personalized customer communication initiatives.</li><li>Prepare and present regular reports on customer feedback, satisfaction levels, trends, and departmental performance.</li><li>Ensure compliance with company policies, manufacturer standards, and applicable industry regulations.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor's Degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in CRM management and customer service leadership, preferably within the automotive industry.</li><li>Strong understanding of automotive sales, service, and aftersales operations.</li><li>Proficiency in CRM software and customer analytics tools.</li><li>Analytical ability to interpret customer data & drive actionable insights</li><li>Excellent communication, leadership, and problem-solving abilities.</li><li>Customer-centric mindset with a passion for delivering exceptional customer experiences.</li><li>Strong organizational and project management skills.</li><li>Ability to effectively manage cross-functional teams and build strong stakeholder relationships.</li><li>Excellent negotiation, conflict resolution, and decision-making capabilities.</li><li>Arab nationals only</li></ul><p><br></p></div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><b><b><b>Job Description Summary</b></b></b></span>At Avio Aero, a GE Aerospace company, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider specializing in the design, production, and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK, GE Aerospace’s proprietary lean operating model. We attract, develop, and retain industry-leading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero, their work isn't just a job, it's their passion and purpose. We were meant to fly.<br>Within the Military Product Management & Customer Support Organization, as Engine Field Service Representative you will be temporarily deployed in Kuwait, reporting to the On-Site Customer Support Manager, for a period of 3 years minimum, and you will be the Customer primary point of contact providing On Site technical support and advice on engines maintenance and during flight operations. In this role you will be fully integrated into the Customer Propulsion/Power-plant team and into Customer Flight Line, with the responsibility to minimize disruption to the fleet operation.<span><b>Job Description</b></span><p><b>Essential Responsibilities</b></p><br><ul><li><p>Support pre-post flight checks and engine preparation to achieve “ready to flight" status</p><br></li><li><p>Serve as first point-of-contact for engine-related advice/issues on-wing and off-wing at MOB (Main Operating Base) /TPSF (Typhoon Propulsion Support Facility)</p><br></li><li><p>Evaluate, by means of ground support systems and Engine Health Monitoring (EHM) subsystem, the data from FADEC (Full Authority Digital Engine) to support maintenance activities, fault diagnosis and engine health monitoring</p><br></li><li><p>Provide technical advice and assistance to Flight Line operations (i.e. troubleshooting, fault-isolation, maintenance procedure interpretation, best practices)</p><br></li><li><p>Sentencing advice on any engine related item (Engine/Module/LRI/Aircraft Ground Equipment)</p><br></li><li><p>Prepare and issue Query & Answer (QA) to support maintenance activities</p><br></li><li><p>Provide technical support to Engine Ground Run (EGR) and functional check/test activities</p><br></li><li><p>Advise on Engine and LRI’s removal/installation procedures</p><br></li><li><p>Provide clarification/support on tooling, technical publications and other propulsion technical issues</p><br></li><li><p>Act as initial Customer interface for materiel support at MOB and hand off to Logistic Material & Fleet Manager</p><br></li><li><p>Support borescope inspection of engines and modules</p><br></li><li><p>Perform and assure engine data collection</p><br></li><li><p>Act as Certifying Staff (as applicable/authorized)</p><br></li></ul><p><b>Qualifications/Requirements </b></p><br><ul><li><p>Bachelor’s degree in Aerospace / Mechanical Engineering or a high school diploma with solid experience.</p><br></li><li><p>Experience in multinational /multicultural environment</p><br></li><li><p>Good knowledge of military propulsion systems, aerospace service operations and Customer operational needs</p><br></li><li><p>Strong knowledge of Aerospace Technical Publication Systems</p><br></li><li><p>Product Knowledge to allow sentencing and resolution of technical issues.</p><br></li><li><p>Capable of Technical Reporting</p><br></li><li><p>Knowledge and skills in using "On A/C" AGE Aircraft Ground Equipment</p><br></li><li><p>Knowledge of Engine Logbook for consultation and analysis of engine and engine parts data</p><br></li><li><p>Knowledge of Health and Safety regulations applicable to an aerospace environment (and in particular aircraft flight line)</p><br></li><li><p>Strong knowledge of airworthiness / flight safety regulations and compliance</p><br></li><li><p>Strong technical knowledge of engine performance, vibration and engine systems</p><br></li><li><p>Knowledge of IT systems & tools (related to aircraft support systems)</p><br></li><li><p>Excellent oral and written communication skills</p><br></li><li><p>Strong problem-solving skills</p><br></li><li><p>Fluent written and spoken Italian and English</p><br></li><li><p>Work Visa, in accordance with local regulation, is required</p><br></li><li><p>Eligible for Kuwait Work Visa</p><br></li><li><p>Eligible for NATO Security Clearance</p><br></li></ul><p><b>Desired Characteristics</b></p><br><ul><li><p>Understanding of contract commitments and KPI implications</p><br></li><li><p>Understanding of availability service and balancing inventory/costs</p><br></li><li><p>Understanding of requirements for receipt and dispatch of hardware</p><br></li><li><p>Understanding of Fleet Management, modelling, forecasting and reporting</p><br></li><li><p>Leading initiatives of moderate scope and impact</p><br></li><li><p>Ability to coordinate multiple tasks</p><br></li><li><p>Strong analytical and organizational skills</p><br></li><li><p>Strong ability to influence others</p><br></li></ul><p><b>What we offer</b></p><br><p><b>Smart working and work life-balance</b></p><br><p>Avio Aero, when possible, promotes smart work in hybrid mode, and encourages a good, healthy and satisfying work-life balance. We value our employees’ wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone’s psychological safety and daily needs.</p><br><p><b>Total Rewards</b></p><br><p>At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:</p><br><p>• Performance related bonuses and local bonus scheme</p><br><p>• Flexible benefits platform</p><br><p>• Life and injury insurance</p><br><p>• Private medical cover</p><br><p>• Employee assistant program</p><br><p>• Employee special awards (service and recognition)</p><br><p>• Local special agreements and discounts</p><br><p>• English and languages training for you and one member of your family</p><br><p>• Technical, Leadership and development trainings</p><br><p><b>Inclusion & Diversity</b></p><br><p>Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc. We are not all the same. Just be Yourself @AvioAero!</p><br><p>#LI-CM</p><br><span><b><b><b>Additional Information</b></b></b></span><p><b>Relocation Assistance Provided: </b>Yes</p><br><br><br><br><br><br><br><br>#LI-Remote - This is a remote position </div>
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<p>The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.</p><br><br><br><br><b>The Role</b>This key role focuses on a Well Log Data Management project utilizing AspenTech’s proprietary software for Formation Evaluation and Characterization. This project emphases mainly on maintaining high-quality well logs data in a repository, preparing composite logs and the utilization of spliced logs in advanced geological workflows e.g., to estimate the Total Organic Carbon (TOC) from wireline logs using different methodologies etc. As a trusted advisor, you will work closely with the customers to understand their specific challenges and provide innovative solutions that drive long-term value and success. This position offers an exciting opportunity to make a direct and expressive impact on both the customers’ achievements and AspenTech’s continued growth in the region.<br>Reporting to the Director of Customer Enablement (On-Sites - SSE), the Sr Principal Customer Enablement Specialist – Geologist will be responsible for delivering full-time, on-site support to one of AspenTech’s most strategic customers in the Middle East.<br><br><b>Your Impact</b><ul><li>Provide customer support service on a Well Log Data Management project utilizing AspenTech’s proprietary software for Formation Evaluation and Characterization that drives user engagement and sustains product usage.</li><li>Collect and consolidate well data from multiple sources to ensure accuracy and completeness.</li><li>Ensure quality, accuracy, and consistency of well log data (field, processed, and interpreted) through detailed review and validation with data providers.</li><li>Oversee and validate petrophysical work, ensuring technical accuracy, timely delivery, and alignment with project objectives.</li><li>Apply advanced technologies and efficient workflows to enhance petrophysical data management and interpretation processes.</li><li>Generate final composite logs for all wells and prepare final LAS files containing all well log attributes.</li><li>Assist with troubleshooting of technical and/or petrophysical data related problems described by Customer using AspenTech’s proprietary software.</li><li>Prepare and present technical reports, presentations, recommendations and documentation to senior management and Customers.</li><li>Adhere to contractual obligations and communicate potential gaps to management.</li><li>Collaborate with other AspenTech functions to maintain and develop business opportunities.</li><li>Develop strong relationships with Customer, building an understanding of their business needs and challenges.</li><li>Work in close collaboration with the Project Manager and Customer on the Well Log Data Management project to ensure effective coordination and successful delivery of project activities.</li><li>Support the Project Manager and Customer in maintaining well data for newly drilled wells and integrating new data for existing wells into the repository.</li><li>Collect and consolidate well data from multiple sources to ensure accuracy and completeness.</li><li>Maintain, update, and organize well data repositories for easy accessibility and long-term integrity.</li><li>Prepare and manage composite logs, ensuring alignment with project and operational requirements.</li><li>Support geological and petrophysical workflows by providing validated well log and related subsurface data.</li><li>Monitor data quality, identify discrepancies, and implement corrective measures in collaboration with Customer.</li><li>Collaborate with project managers, domain experts, and software specialists to optimize data management workflows.</li><li>Generate reports, summaries, and data visualizations to support exploration, production, and reservoir characterization studies.</li><li>Provide user support and training on well data management processes, best practices, and software tools.</li><li>Work with the Customer to troubleshoot and resolve any other issues related to the Well Log Data Management project.</li></ul><br><br>What You'll Need<ul><li>Bachelor’s or master’s degree in Geology, Petrophysics, Geosciences, Earth Sciences or related discipline.</li><li>A minimum of 15 years of industry experience as a Geologist, Petrophysicist, Well log Analyst or Geoscientist in the oil and gas industry.</li><li>Must have experience in well log data management (Well log conditioning, Splicing, QA/QC etc.).</li><li>Ability to work with large datasets, perform quality control, and ensure data integrity.</li><li>Have some experience in petrophysical evaluation, well logging techniques, reservoir characterization, and resource assessment. Particularly, have good understanding of Petrophysical topics like NMR, ECS, XRD, PNL, SONIC, LWD etc.</li><li>Proven hands-on experience with AspenTech Formation Evaluation software (Aspen Geolog) and/or other advanced petrophysical applications such as PowerLog, Techlog, DecisionSpace Petrophysics, or Interactive Petrophysics.</li><li>Any previous experience of information and / or document management system is a plus.</li><li>Strong analytical and problem-solving skills to resolve complex technical issues and capability to prioritize tasks.</li><li>Strong communication skills, both written and verbal, to convey complex technical concepts to a variety of audience.</li><li>Ability to identify opportunities that create value for customers with a strong customer first mindset.</li><li>Ability to proactively take the lead in resolving complex technical issues and/or difficult organisational problems with an innovative approach.</li><li>Ability to manage multiple responsibilities and competing priorities.</li></ul><br> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Leidos Defense Sector is hiring a <b>Field Service Technician</b> to support US Army Central G2. The program provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support for an organization comprised mostly of a Microsoft Enterprise software environment residing on multiple networks.</p> <p> </p> <p>The Field Service Technician will be part of a dynamic team supporting customers throughout the ARCENT Area of Responsibility including both U.S. and coalition personnel.</p> <p> </p> <p>This is a deployed position located at Camp Arifjan, Kuwait.</p> <p> </p> <p>Duty hours are 12 hours per day, 7 days per week, and are subject to local labor laws. This position also requires 24/7 on call availability, including weekends and holidays.</p> <p> </p> <p> <b>Primary Responsibilities: </b> </p> <ul> <li>Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locations (in-person telephonically or electronically submitted via ticket system); escalate incidents to higher Tier II or Tier III when required</li> <li>Complete basic and advanced hardware and infrastructure work including cable management at both workstations and in-server rooms, workstation installations, checking UPS systems, replacing hardware components of laptops & desktops, basic printer maintenance, etc.</li> <li>Remediate problems with Windows desktops, laptops, printers, digital senders, video teleconference systems, VOIPs</li> <li>Execute basic Active Directory tasks and manage NTFS permissions such as share folder access, etc.</li> <li>Troubleshoot, diagnose, and resolve software issues with MS Office and Outlook, Adobe, Java, PKIs</li> <li>Apply patches and updates to workstations both locally and remotely, and using PowerShell, RDP</li> <li>Track all work in designated incident database tools & systems (such as Remedy), ensure tickets are completed accurately and in a timely manner</li> <li>Support In & Out process users, including creating accounts, setting up workstations, mapping drives, and printers</li> <li>Schedule and de-conflict Video Teleconferences</li> <li>Conduct site surveys and installation of IT equipment</li> <li>Participate in or lead special projects and day to day operations as needed or assigned by the site lead, including surging to alternate locations for customer requirements or to backfill personnel during R&R or other absences</li> </ul> <p> </p> <p> <b>Basic Qualifications:</b> </p> <ul> <li>Bachelor's degree and 2+ years of prior relevant experience. Additional years of experience may be considered in lieu of a degree.</li> <li>Active TS/SCI security clearance (in DISS).</li> <li>Active 8570 IAT II (or higher) Baseline Certification, such as: Security+|ce.</li> <li>Active one Windows Computing Environment certification, such as: MS-900: Microsoft 365 Fundamentals, MD-102: Microsoft 365: Endpoint administrator Associate, etc.</li> <li>Experience resolving Tier I and II hardware, software and application issues (printer, basic network (LAN), scheduling & troubleshooting video tele-conferences (VTCs).</li> <li>Working knowledge of Active Directory Users & Computers, security groups/NTFS permissions, Cisco network/LAN principles, MS Windows 11, MS Office, desktop & laptop hardware, etc.</li> <li>Ability to work 12-hour shifts on-site, 7 days per week.</li> <li>On-call availability 24x7, including weekends and holidays.</li> <li>Current U.S. passport with at least 36 months validity and 5 blank pages.</li> <li>Must successfully complete CRC processing and medical screening and be designated fit for deployment (including medical tests and BMI analysis).</li> <li>Must obtain and maintain host nation work visa, including required local/regional medical testing.</li> <li>Must be willing to live and work in the State of Kuwait or deploy to austere forward locations as required.</li> <li>Must comply with all corporate policies, local site policies, host nation laws, customs, and courtesies.</li> </ul> <p> </p> <p> <b>Preferred Qualifications: </b> </p> <ul> <li>Active IT certification, such as: AZ-802:Windows Server hybrid administrator, CCNA, VCTA, NCDA.</li> <li>Experience with US Intelligence networks and organizations in South-West Asia or on a Camp Arifjan service desk.</li> </ul> <p> </p> <p>AMSOPP1</p> <p> </p> <p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 and moving faster than anyone else dares.</p> <u> <b>Original Posting:</b> </u> June 12, 2026<div> <div> <div> <div> <div> <div> <div> <p> </p> <p>For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p> </div> </div> </div> </div> </div> </div> </div> <div> </div> <p> </p> <b> <u>Pay Range:</u> </b> Pay Range $59,150.00 - $106,925.00<p> </p> <p>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</p></div></section>