Customer Service Jobs in Kuwait

<p><b>Responsibilities:</b></p><ul><li>Lead and supervise the wireline crew in executing field operations across various sites.</li><li>Coordinate pre-job planning with clients, engineers, and internal teams.</li><li>Ensure proper preparation, loading, and transportation of wireline equipment.</li><li>Oversee maintenance, calibration, and functionality of wireline tools and logging units.</li><li>Maintain accurate job documentation, including logs, reports, and records.</li><li>Promote and enforce safety procedures and quality control standards.</li><li>Act as the primary on-site contact with the client, ensuring satisfaction and resolving issues.</li><li>Train and mentor junior crew members and operators.</li></ul><p>Skills:</p><ul><li>In-depth knowledge in Openhole and Casedhole operations</li><li>In-depth knowledge in 10K pressure control equipment</li><li>In-depth knowledge in fishing operations</li><li>Strong leadership and team management abilities.</li><li>Excellent communication and client-facing skills.</li><li>In-depth knowledge of wireline tools, operations, and safety protocols.</li><li>Familiarity with Kuwait s oilfield operational standards and local regulations.</li><li>Ability to work in high-pressure environments and remote field locations.</li><li>Proficiency in troubleshooting and decision-making on-site.</li></ul><p>Qualifications Required:</p><ul><li>Diploma or Technical Degree in Engineering or related field.</li><li>Minimum 10 years of experience in wireline operations, including 3 5 years in a supervisory role.</li><li>Proven field experience in Kuwait wireline operations.</li><li>Heavy Driving License (Kuwait or equivalent).</li><li>Knowledge of Kuwait Oil Company (KOC) standards and procedures.</li></ul><p>Preferred:</p><ul><li>Heavy Driving License (Kuwait or equivalent).</li><li>Knowledge of Kuwait Oil Company (KOC) standards and procedures.</li><li>Certifications in Well Control, H2S, or other relevant oilfield safety courses.</li></ul>#LI-MD1<p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Technical Degree in Engineering or related field.</li><li>Minimum 10 years of experience in wireline operations, including 3 5 years in a supervisory role.</li><li>Proven field experience in Kuwait wireline operations.</li><li>Heavy Driving License (Kuwait or equivalent).</li><li>Knowledge of Kuwait Oil Company (KOC) standards and procedures.</li><li>Certifications in Well Control, H2S, or other relevant oilfield safety courses.</li></ul>

Driver , Delivery driver ,Pickers<br><br> Job Id :100194496<br><br>Jobs<br><br>×<br><br>Please enter details to report job<br><br>Name*<br><br>Email*<br><br>Reason to report<br><br>×<br><br>Description<br><br>WE ARE HIRING! ????<br><br>We Are Looking For<br><br>???? **PICKERS**<br><br> 12 Hours Duty 1 Weekly Off<br><br>???? **DELIVERY DRIVERS**<br><br> Attractive Earnings Flexible Opportunities<br><br>???? **VALET DRIVERS**<br><br> Attractive Salary Tips & Incentives<br><br>???? **Location: Kuwait**<br><br>???? **For More Information:** +965 99390964<br><br>???? **JOIN OUR TEAM — APPLY NOW!**<br><br>Basic Details<br><br>Qualification<br><br>Posted : 16 days ago<br><br>Job Type : Full-Time<br><br>Jobs<br><br>Company : Kuwait Jobs<br><br>Posted By: Mohd Saad<br><br>Contact Info<br><br>Mobile : +965 99390964<br><br>Alternate Mobile : +965 99390964<br><br>Email : Not-Mentioned

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Basic Scope of Job:</b></p><p>Drive Managed Security Services (MSSP) sales, develop new business, manage key accounts, and grow recurring cybersecurity service revenue and profitability.</p><p><br></p><p><b>Principal Duties and Responsibilities:</b></p><p><br></p><p><b>1. Sales &amp; Business Development:</b></p><ul><li>Identify, develop, and close new business opportunities for Managed Security Service Provider (MSSP) solutions.</li><li>Build and maintain a strong pipeline of qualified cybersecurity opportunities.</li><li>Conduct prospecting through customer visits, referrals, networking, events, tenders, and digital channels.</li><li>Achieve assigned monthly, quarterly, and annual revenue and gross-margin targets.</li><li>Manage the complete sales cycle from lead generation through contract signing and customer handover.</li><li>Drive recurring revenue and long-term managed security service contracts.</li></ul><p><br></p><p><b>2. MSSP Solutions &amp; Services: </b>Promote and sell managed cybersecurity services, including:</p><ul><li>Managed SOC services.</li><li>24/7 security monitoring and incident detection.</li><li>SIEM services and log management.</li><li>Managed EDR/XDR services.</li><li>Managed firewall and network security.</li><li>Vulnerability management.</li><li>Threat intelligence and threat monitoring.</li><li>Incident response and security incident management.</li><li>Managed email and cloud security.</li><li>Security compliance and risk monitoring.</li><li>Security awareness and training services.</li><li>Managed backup and disaster recovery security services.</li><li>Security assessments and penetration testing.</li><li>Security consulting and professional services</li></ul><p><br></p><p><b>3. Customer Requirement &amp; Solution Development:</b></p><ul><li>Meet customers to understand their cybersecurity challenges, risks, compliance requirements, and existing security infrastructure.</li><li>Identify gaps in the customer’s current security environment.</li><li>Work with presales engineers, SOC teams, security architects, and vendors to develop appropriate MSSP solutions.</li><li>Prepare service proposals, solution presentations, Statements of Work (SOWs), RFP/RFQ responses, and quotations.</li><li>Coordinate technical workshops, demonstrations, assessments, and proof-of-concept activities.</li></ul><p><br></p><p><b>4. Account Management:</b></p><ul><li>Establish relationships with CISOs, CIOs, IT Managers, Security Managers, Risk Managers, and Procurement teams.</li><li>Manage existing MSSP accounts and identify opportunities for renewals, upselling, and cross-selling.</li><li>Monitor customer satisfaction and coordinate with service delivery teams to address commercial or service-related issues.</li><li>Drive long-term managed-services contracts, contract renewals, and recurring revenue.</li><li>Maintain strong customer relationships throughout the service lifecycle.</li></ul><p><br></p><p><b>5. Commercial Responsibilities:</b></p><ul><li>Prepare and negotiate commercial proposals within approved pricing and margin guidelines.</li><li>Coordinate with cybersecurity vendors, technology partners, and distributors.</li><li>Negotiate contract terms, service scope, pricing, SLAs, and renewal conditions.</li><li>Track proposals, purchase orders, contracts, renewals, and payments.</li><li>Ensure MSSP opportunities meet required profitability and business objectives.</li></ul><p><br></p><p><b>6. Services Handover &amp; Delivery Coordination:</b></p><ul><li>Coordinate the handover of won opportunities from Sales to SOC, Security Operations, Project Management, and Service Delivery teams.</li><li>Ensure the agreed scope, SLAs, service requirements, and customer expectations are clearly documented.</li><li>Participate in customer kick-off meetings where required.</li><li>Coordinate with service delivery teams to ensure customer expectations are met.</li></ul><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Education &amp; Qualification:</b></p><ul><li>Bachelor’s degree in Business Development, IT, Computer Science, Business, Cybersecurity or a related field.&nbsp;</li></ul><p><br></p><p><b>Education &amp; Qualification:</b></p><ul><li>Minimum <b>5 years of relevant experience in the Kuwait market</b>. </li><li>Proven experience in MSSP, SOC, cybersecurity, managed services, or IT solution sales.</li></ul><p><br></p><p><b>Special Skills:</b></p><ul><li>Strong understanding of SIEM, SOC, EDR/XDR, MDR, vulnerability management, threat intelligence, and incident response.</li><li>Good understanding of recurring-revenue and managed-services business models.</li><li>Excellent communication, presentation, negotiation, and relationship-management skills.</li><li>Ability to engage effectively with CISOs, CIOs, IT/security teams, procurement, and other senior stakeholders.</li></ul></div>