Economic Analyst Jobs in Kuwait

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance &amp; regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance &amp; regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Identify and implement solutions that can enhance revenue, margin profit, and customer satisfaction. Additionally, this role will monitor risks and recommend taking corrective actions. Involves assisting with various analytical tasks and calculating aftersales incentives.&nbsp;</p><p><br></p><p><b>Accountabilities :-</b></p><ul><li>Developing data-driven reports, solutions, and systems.&nbsp;</li><li>Responsible for advanced data analysis to uncover insights and recommendations for Automotive aftersales and create automated reports to ensure accuracy and efficiency.&nbsp;</li><li>Assisting with various analytical tasks such as aftersales incentive calculations, data collection, data validation, and data visualization.&nbsp;</li><li>Monitoring and reporting on risks and issues related to aftersales operations, systems, or projects, and recommending taking corrective actions as needed.&nbsp;</li><li>Maintaining data quality and integrity by ensuring that the aftersales data sources are accurate, consistent, and reliable and calculations are correct.&nbsp;</li><li>Staying updated on the latest technologies and best practices for aftersales data analysis, reporting, and visualization.&nbsp;</li><li>Analyze systems, data, and business processes to remove inefficiencies, improve customer experience, and solve business problems.&nbsp;</li><li>Analyzing business processes and systems data to solve business problems and enhance business processes.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Advanced SQL Query / Stored Procedure </li><li>SQL Job Scheduling </li><li>DB administration</li><li>Query optimization </li><li>.NET ( Windows / Web Application) </li><li>.NET using AI </li><li>Power Apps (Power Automate)</li><li>Microsoft Fabric (Data engineering/analysis / RAG system configuration )</li><li>Power BI Design &amp; Implementation </li><li>Microsoft Scheduler</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>The job holder will be integral part of the finance team providing clear, accurate and insightful business/financial analysis. &nbsp;They job holder will also contribute to business planning and be included in project work and or specialist ad hoc reporting. &nbsp;</p><br> <br><br>Job Responsibilities <br><p>•&nbsp;&nbsp; &nbsp;Build an understanding of the value drivers of the business-<br>•&nbsp;&nbsp; &nbsp;Create analytics around key performance indicators to facilitate qualitative reporting. &nbsp;These may include:Business performance &nbsp;&nbsp;<br>o&nbsp;&nbsp; &nbsp;Balance scorecard&nbsp;<br>o&nbsp;&nbsp; &nbsp;Business development opportunities&nbsp;<br>o&nbsp;&nbsp; &nbsp;Budgets and forecasts&nbsp;<br>o&nbsp;&nbsp; &nbsp;Market and revenue analysis&nbsp;<br>o&nbsp;&nbsp; &nbsp;Promotions and pricing&nbsp;<br>o&nbsp;&nbsp; &nbsp;Capital expenditure approvals&nbsp;<br>o&nbsp;&nbsp; &nbsp;Cash flow and working capital&nbsp;<br>o&nbsp;&nbsp; &nbsp;Cost level analysis&nbsp;<br>o&nbsp;&nbsp; &nbsp;Customer profitability<br>•&nbsp;&nbsp; &nbsp;Provide clear analysis to incorporate within the monthly reports designed to allow management to understand key continuing and developing trends&nbsp;<br>•&nbsp;&nbsp; &nbsp;Provide support in the business planning and forecasting processes&nbsp;<br>•&nbsp;&nbsp; &nbsp;Liaise with business managers in areas of expertise and through confident and clear communication develop a trusted partner status through high quality support and decision aiding analysis &nbsp;&nbsp;<br>&nbsp;</p><br><br><br>Candidate Requirements <br><p>•&nbsp;&nbsp; &nbsp;Professionally Qualified – CA/CPA/CMA/MBA or equivalent.<br>•&nbsp;&nbsp; &nbsp;1-3 years of post-qualification professional experience within finance<br>•&nbsp;&nbsp; &nbsp;Strong analytical skills; should be capable of identifying and interpreting key business drivers.&nbsp;<br>•&nbsp;&nbsp; &nbsp;Sound knowledge of financial and management accounting concepts. &nbsp;Previous experience with ERP systems is desirable.<br>•&nbsp;&nbsp; &nbsp;Self-starter, able to work across functions and in teams. &nbsp;Results-driven, with the ability to perform on unstructured assignments<br>•&nbsp;&nbsp; &nbsp;Positive attitude and flexibility to work in a multicultural environment<br>•&nbsp;&nbsp; &nbsp;Fluency in English; strong verbal and written communication skills.<br>•&nbsp;&nbsp; &nbsp;Proficient in Excel and PowerPoint.<br>&nbsp;</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Long Description <br><br>Job Summary <br></span><p>The job holder will be integral part of the finance team providing clear, accurate and insightful business/financial analysis. &nbsp;They job holder will also contribute to business planning and be included in project work and or specialist ad hoc reporting. &nbsp;</p><br> <br><br>Job Responsibilities <br><p>•&nbsp;&nbsp; &nbsp;Build an understanding of the value drivers of the business<br> •&nbsp;&nbsp; &nbsp;Create analytics around key performance indicators to facilitate qualitative reporting. &nbsp;These may include:<br> o&nbsp;&nbsp; &nbsp;Business performance &nbsp;&nbsp;<br> o&nbsp;&nbsp; &nbsp;Balance scorecard&nbsp;<br> o&nbsp;&nbsp; &nbsp;Business development opportunities&nbsp;<br> o&nbsp;&nbsp; &nbsp;Budgets and forecasts&nbsp;<br> o&nbsp;&nbsp; &nbsp;Market and revenue analysis&nbsp;<br> o&nbsp;&nbsp; &nbsp;Promotions and pricing&nbsp;<br> o&nbsp;&nbsp; &nbsp;Capital expenditure approvals&nbsp;<br> o&nbsp;&nbsp; &nbsp;Cash flow and working capital&nbsp;<br> o&nbsp;&nbsp; &nbsp;Cost level analysis&nbsp;<br> o&nbsp;&nbsp; &nbsp;Customer profitability<br> •&nbsp;&nbsp; &nbsp;Provide clear analysis to incorporate within the monthly reports designed to allow management to understand key continuing and developing trends&nbsp;<br> •&nbsp;&nbsp; &nbsp;Provide support in the business planning and forecasting processes&nbsp;<br> •&nbsp;&nbsp; &nbsp;Liaise with business managers in areas of expertise and through confident and clear communication develop a trusted partner status through high quality support and decision aiding analysis &nbsp;&nbsp;<br> &nbsp;</p><br> <br><br>Candidate Requirements <br><p>•&nbsp;&nbsp; &nbsp;Professionally Qualified – CA/CPA/CMA/MBA or equivalent.<br> •&nbsp;&nbsp; &nbsp;1-3 years of post-qualification professional experience within finance<br> •&nbsp;&nbsp; &nbsp;Strong analytical skills; should be capable of identifying and interpreting key business drivers.&nbsp;<br> •&nbsp;&nbsp; &nbsp;Sound knowledge of financial and management accounting concepts. &nbsp;Previous experience with ERP systems is desirable.<br> •&nbsp;&nbsp; &nbsp;Self-starter, able to work across functions and in teams. &nbsp;Results-driven, with the ability to perform on unstructured assignments<br> •&nbsp;&nbsp; &nbsp;Positive attitude and flexibility to work in a multicultural environment<br> •&nbsp;&nbsp; &nbsp;Fluency in English; strong verbal and written communication skills.<br> •&nbsp;&nbsp; &nbsp;Proficient in Excel and PowerPoint.<br> &nbsp;</p><br> <br><br>Education <br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT THE ENGAGEMENT Capitex is a specialist Financial Crime Compliance talent provider.<br> We are building a fraud operations team for a 6-month staffing engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function.<br> This is a 6-month consultancy engagement with a defined delivery model: the first two months are delivered fully remotely, and from Month 3 the role relocates onsite to the bank's offices in Kuwait City for the remainder of the term.<br> Onsite presence in Kuwait from Month 3 is a firm requirement of the role, not a preference - please only apply if you are genuinely able and willing to relocate for the onsite phase.<br> THE ROLE You will be the analytical engine of the fraud operations team: turning alert, transaction and case data into detection improvements, management information and tuning decisions.<br> You will work under the bank's direction, alongside Capitex L1 and L2 analysts and a senior fraud investigator, and be the bridge between what the operation sees and what the detection estate does.<br> WHAT YOU WILL DO - Analyse fraud alert and case data to identify trends, emerging typologies, detection gaps and false-positive drivers.<br> - Support rule and threshold tuning on the bank's fraud monitoring platform - build the evidence base, model the impact, and document proposed changes for the bank's approval.<br> - Design and produce operational MI: alert volumes, disposition outcomes, SLA performance, fraud losses and prevented losses, shift-level throughput.<br> - Build and maintain dashboards and recurring reporting for the fraud operations leadership team.<br> - Support post-incident and thematic reviews with data deep-dives.<br> - Work with L2 and the senior investigator to convert case observations into measurable detection improvements.<br> ENGAGEMENT DETAILS - 6-month consultancy agreement with Capitex, with extension possible on client renewal.<br> - Competitive all-inclusive monthly consultancy fee, with an additional housing allowance during the onsite phase.<br> - Visa, work authorisation and payroll for the Kuwait onsite phase are arranged and sponsored through our employer-of-record partner.<br> - Laptop (Dell Latitude) provided by Capitex; client systems access configured by the bank.<br> Commencement is aligned to contract mobilisation - indicative start August 2026, confirmed at offer stage WHAT WE ARE LOOKING FOR - 3+ years in data analytics within fraud, financial crime or banking operations.<br> - Strong SQL is essential; Python or R for analysis is a strong plus.<br> - Experience with BI/visualisation tools (Power BI, Tableau or equivalent) and building operational dashboards.<br> - Familiarity with fraud detection platforms and alert data structures (FICO Falcon, Actimize, SAS or equivalent) - enough to interrogate their output and support tuning.<br> - Ability to present analysis clearly to operational and senior stakeholders in English.<br> - Confirmed availability for an August 2026 start and genuine willingness to be onsite in Kuwait City from Month 3 to Month 6.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and maintain relationships and partnerships with customers, peers, business partners and direct reports. Responsible for site/entity compliance with local laws, Boeing policies and procedures, develops and manages the operating budget. Performs operations management and compliance, Business Support services and traveler assistance for multiple delegated business activities such as Enterprise Services, Site Services, Finance &amp; Business, Security &amp; Fire Protection and Supplier Management. Implements HR processes for international local hire employees (i.e. onboarding, leave services and employment termination) and provides guidance and assistance for international assignee with routine issues or concerns. Performs facility operations and assists with non-real-property planning and project administration, and facilities provisioning. Coordinates office and property accounting, invoicing, cost analysis, tax or other business objectives through collecting, processing and distributing cost or financial data. Implements organization policies, programs, processes and procedures for the purpose of safeguarding people, property, information and the environment while ensuring compliance with applicable government and company security and fire regulations (e.g., business preparedness, country evacuation planning and crisis management, secure badge renewals). Supports procurement agent at local site in negotiating vendor costs and in coordinating and organizing activities.</p><p>The successful candidate will perform the following duties:</p><ul><li>Create quarterly, monthly and annual reports and presentations to include PMR, CDRL, KPI and other site reports</li><li>Staffing report updates</li><li>Create visit requests, base pass requests, car pass requests, exit letters, salary certificate</li><li>Create interview booklets, interview panels, schedule interview appointments</li><li>Update organizational charts, organize onboard training, support employees exit procedures</li><li>Assist all new hires with expense reports and on boarding</li><li>Provide Business Support by becoming a CRI focal, monitor CRI projects, participate in Lean Ambassador, Support on BPSM s and become a qualified Lean Ambassador</li><li>Support in all aspects of contract preparations</li><li>Control Account Management (CAM) Assistant and attend all CAM meetings and finance reviews</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications (Required Skills/Experience)</strong></p><ul><li>High School Diploma or GED</li><li>1+ Year experience in a business support services-based role</li><li>Effective influencing skills working with managers and supervisors.</li><li>Demonstrable experience in effective verbal and written communications</li><li>Communicates confidently and persuasively with a clear sense of audience and appropriate tone.</li><li>Demonstrates logical thought processes in communications.</li><li>Articulates complex issues in a concise and readily understood manner.</li><li>This position requires the ability to work independently under time constraints and stress, in a demanding, on call, around the clock operational environment.</li></ul><p><strong>Preferred Qualifications (Desired Skills/Experience)</strong></p><ul><li>Ability to adapt to non-English speaking cultural environment, work independently with minimal supervision and be flexible in terms of working hours and shifts.</li><li>Experience supporting C-17 Globemaster III program and Foreign Military Sales (FMS) in a multi-national environment is a plus.</li><li>Strong customer focus (both external and internal).</li><li>Ability to work on multiple tasks when under pressure</li></ul><p><strong>Typical Education &amp; Experience</strong></p><ul><li>Bachelor's degree and typically more than 5 years' relevant work experience</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advanced Excel knowledge, including Pivot Tables, XLOOKUP, SUMIFS, Power Query, and data cleaning.</p> <p>Strong understanding of MTD, YTD, LY comparison, target achievement, gaps, and outlook.</p> <p>Ability to maintain monthly targets, KPI s, channel/customer allocations, and DSR updates.</p> <p>High accuracy in reporting, with proper validation before sharing any numbers.</p> <p>Preferably Power BI knowledge for dashboards and management reporting, especially as we are moving to new system and Microsoft 365.</p> <p>FMCG experience is preferred, especially in sales, stock, expiry, and customer performance analysis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Advanced Excel knowledge, including Pivot Tables, XLOOKUP, SUMIFS, Power Query, and data cleaning.</p> <p>Strong understanding of MTD, YTD, LY comparison, target achievement, gaps, and outlook.</p> <p>Ability to maintain monthly targets, KPI s, channel/customer allocations, and DSR updates.</p> <p>High accuracy in reporting, with proper validation before sharing any numbers.</p> <p>Preferably Power BI knowledge for dashboards and management reporting, especially as we are moving to new system and Microsoft 365.</p> <p>FMCG experience is preferred, especially in sales, stock, expiry, and customer performance analysis.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p><span>To lead business analysis and process design for Alghanim’s Order Management System (OMS) within the omnichannel and marketplace ecosystem, ensuring seamless orchestration of orders across owned inventory and third-party sellers. The role will integrate Fluent Commerce or equivalent, Commerce tools, SAP, Mirakl, Far Eye, and Salesforce to deliver unified customer and seller experiences</span></p><br><br><br>Job Responsibilities <br><ul> <li><span>Act as the primary liaison between Business and IT for the Order Management domain, covering order orchestration, allocation, fulfillment, cancellations, and returns.</span></li> <li><span>Conduct structured business analysis: stakeholder interviews, requirement documentation, process flows, and user stories for end-to-end omnichannel journeys (E-commerce, Store Pickup, Warehouse, Delivery)</span></li> <li><span>Collaborate with Cross functional Business analysts, Product Owners, Solution Architects, Business stakeholder’s and Vendors to ensure seamless OMS integrations with OMS, Commercetools, SAP, FarEye, and Service Cloud etc.</span></li> <li><span>Drive enhancements for Buy Online Pickup in Store (BOPIS), Ship from Store, Reserve Online, and Return Anywhere capabilities.</span></li> <li><span>Support UAT planning, deployment readiness, and post-go-live validation of order lifecycle performance.</span></li> <li><span>Monitor OMS KPIs (allocation accuracy, split ratio, turnaround time) and recommend continuous improvements.</span></li> <li><span>Work closely with the Marketplace (Mirakl) team to streamline seller order routing, SLA compliance, cancellations, and return logistics.</span></li> <li><span>Ensure seamless integration between OMS, Seller Center, Commerce tools, SAP, Far Eye, and Salesforce Service Cloud.</span></li> <li><span>Enable omnichannel capabilities such as Cross-Seller Orders, BOPIS, Ship-from-Store, and Return Anywhere.</span></li> <li><span>Drive continuous improvement in both customer and seller fulfillment journeys.</span></li> </ul><br><br>Candidate Requirements <br><ul> <li><span>Bachelor’s degree in engineering, Computer Science, or Information Systems</span></li> <li><span>8 – 10 years overall experience, with a minimum of 4 years in Order Management Systems (OMS) within Retail / E-commerce / Supply Chain</span></li> <li><span>Requirements Engineering: BRD, User Stories, Acceptance Criteria -&nbsp;Process Mapping &amp; Modelling: Order flows, Fulfillment, Reverse Logistics</span></li> <li><span>Functional Expertise: Fluent Commerce (Mandatory) or equivalent OMS (Manhattan, Sterling, Increff, Salesforce OMS)</span></li> <li><span>Marketplace Expertise: Mirakl or similar Seller Platforms for third-party order management</span></li> <li><span>Retail Systems Understanding: Commercetools, SAP, Salesforce, WMS, TMS (FarEye)</span></li> <li><span>Data &amp; KPI Analysis: Order metrics, SLA tracking, Seller performance</span></li> <li><span>Agile Tools: JIRA, Confluence, MS Project</span></li> <li><span>Stakeholder Management &amp; Communication</span></li> </ul><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Combined Joint Task Force Operation Inherent Resolve (CJTF-OIR) Intelligence Support Services Contract provides multi-faceted Intelligence Support services consisting of, but not limited to: Open Source Intelligence (OSINT), All-Source Intelligence Analysis, Human Intelligence (HUMINT) Analysis, Intelligence Requirements Collection Management (RCM), Special Advisors, Planners, Targeting Support, Counterintelligence (CI) Support, Screener Support, Strategic Debriefing Support, Foreign Government Information (FGI) Analysis, Exploitation (DOMEX and MEDEX), Target Focused Analysis and Neutralization (TFAN), Operational Intelligence Knowledge Management (KM), as well as other analytic and target related intelligence support services to assigned military units in support of the overall Intelligence Mission in support of CJTF-OIR staffs and organizations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Associate Degree OR three years of relevant experience in Geospatial Intelligence Operations</p><p>At least four years of current GEOINT, Remote Sensing, Cartography, Geography, or related field Analysis experience with the following MOS 35G, 350G, 12Y, USCM 0261, 0241, AF 1N151X OR other DoD OR Government agency equivalent specialty codes</p><p>Individual must possess TS/SCI Clearance</p><p>Expert knowledge of basic and advanced GEOINT imagery interpretation principles, techniques, and procedures for imagery exploitation, analysis and production operations</p><p>Excellent written communication, research, and analytic skills</p><p>Excellent oral communication skills for presenting, briefing, or communicating analytical research material including the use of multimedia presentations</p><p>Expert ability to manage research and coordination for projects, reports, and presentations</p><p>Knowledge and experience in GEOINT production operations</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats.</p><p>Perform timely triage, validation, and investigation of alerts in accordance with SLA and prioritization matrix (P1-P4).</p><p>Execute approved containment, response, and remediation actions using defined SOC runbooks.</p><p>Manage incidents through the full case lifecycle, ensuring accurate documentation, status updates, and closure in the case management system.</p><p>Follow standard case handling processes, including case stage/status flow and QA validation requirements.</p><p>Monitor SOC communication channels (e.g., mailbox, SOAR) and ensure timely response to inquiries, escalations, and stakeholder coordination.</p><p>Escalate high-severity or complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases.</p><p>Ensure SLA compliance and resolution, including coordination with internal and external stakeholders.</p><p>Perform shift-based operations, including effective handover of active and critical cases with complete context.</p><p>Identify and report operational issues, anomalies, or delays within the same shift to relevant leads.</p><p>Support continuous improvement by supporting in identifying gaps in detection, logging, automation, and case handling processes.</p><p><strong>Technical Skills</strong></p><p>Strong understanding of cybersecurity fundamentals, including threat types, attack vectors, the CIA triad, and awareness of frameworks such as MITRE ATT&amp;CK for threat identification.</p><p>Working knowledge of operating systems (Windows, Linux/Unix) and networking concepts (TCP/IP, OSI model, DNS, HTTP/S).</p><p>Experience or familiarity with SIEM/SOAR platforms, endpoint protection, firewalls, and security monitoring tools.</p><p>Ability to analyze logs, network traffic, and endpoint telemetry to identify malicious activity.</p><p>Exposure to cloud security concepts (Azure, AWS, or GCP) is an advantage.</p><p>Familiarity with the MITRE ATT&amp;CK framework for threat identification is an advantage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in computer science, Information Security, Information Technology, or a related field. 1-3 years of experience in Security Operations, IT security, or a related role. Basic understanding of cybersecurity concepts, threats, and attack methodologies. Hands-on exposure or academic experience with SIEM, SOAR, EDR, or security monitoring tools is an advantage. Familiarity with incident handling, alert triage, and case management processes. Strong analytical and problem-solving skills with attention to detail. Good written and verbal communication skills for documentation and handover reporting. Relevant certifications - e.g., Security+, SC-200, CEH (Associate level) - are an advantage but not mandatory.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Monitor and analyze security alerts from SIEM, SOAR, EDR, and other security tools to identify potential threats.</p><p>Perform timely triage, validation, and investigation of alerts in accordance with SLA and prioritization matrix (P1-P4).</p><p>Execute approved containment, response, and remediation actions using defined SOC runbooks.</p><p>Manage incidents through the full case lifecycle, ensuring accurate documentation, status updates, and closure in the case management system.</p><p>Follow standard case handling processes, including case stage/status flow and QA validation requirements.</p><p>Monitor SOC communication channels (e.g., mailbox, SOAR) and ensure timely response to inquiries, escalations, and stakeholder coordination.</p><p>Escalate high-severity or complex incidents in line with SLAs, including immediate notification for potential P1/P2 cases.</p><p>Ensure SLA compliance and resolution, including coordination with internal and external stakeholders.</p><p>Perform shift-based operations, including effective handover of active and critical cases with complete context.</p><p>Identify and report operational issues, anomalies, or delays within the same shift to relevant leads.</p><p>Support continuous improvement by supporting in identifying gaps in detection, logging, automation, and case handling processes.</p><p><strong>Technical Skills</strong></p><p>Strong understanding of cybersecurity fundamentals, including threat types, attack vectors, the CIA triad, and awareness of frameworks such as MITRE ATT&amp;CK for threat identification.</p><p>Working knowledge of operating systems (Windows, Linux/Unix) and networking concepts (TCP/IP, OSI model, DNS, HTTP/S).</p><p>Experience or familiarity with SIEM/SOAR platforms, endpoint protection, firewalls, and security monitoring tools.</p><p>Ability to analyze logs, network traffic, and endpoint telemetry to identify malicious activity.</p><p>Exposure to cloud security concepts (Azure, AWS, or GCP) is an advantage.</p><p>Familiarity with the MITRE ATT&amp;CK framework for threat identification is an advantage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in computer science, Information Security, Information Technology, or a related field.</p><p>1-3 years of experience in Security Operations, IT security, or a related role.</p><p>Basic understanding of cybersecurity concepts, threats, and attack methodologies.</p><p>Hands-on exposure or academic experience with SIEM, SOAR, EDR, or security monitoring tools is an advantage.</p><p>Familiarity with incident handling, alert triage, and case management processes.</p><p>Strong analytical and problem-solving skills with attention to detail.</p><p>Good written and verbal communication skills for documentation and handover reporting.</p><p>Relevant certifications - e.g., Security+, SC-200, CEH (Associate level) - are an advantage but not mandatory.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A thriving and well-respected British international school with a proud history of delivering outstanding education since 1978 is recruiting for the next academic year. Renowned for its strong sense of community and commitment to excellence, the school offers a vibrant, supportive environment where students are inspired to achieve their full potential and staff are valued as integral members of the learning journey. Following the English National Curriculum, the school combines high academic standards with a rich programme of extracurricular opportunities, all within a modern, well-resourced campus. Joining means becoming part of a welcoming, diverse international team dedicated to making a lasting impact on young learners.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A recognised teaching qualification (e.g. PGCE, QTS, or equivalent) </li><li>A relevant bachelor s degree in the subject or phase you wish to teach </li><li>Proven teaching experience, ideally within a British curriculum school </li><li>Strong classroom management skills and the ability to inspire and motivate students </li><li>A commitment to high academic standards and student achievement </li><li>Excellent communication and interpersonal skills </li><li>A collaborative approach and willingness to contribute to the wider school community </li><li>Flexibility, adaptability, and a positive professional attitude </li><li>Experience working in an international setting (desirable) </li><li>A commitment to safeguarding and promoting the welfare of children</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>Segments supports in the development and execution of commercially attractive, above the line, Postpaid or Prepaid voice and broadband acquisitions products, services and campaigns that cater to the consumer segment. The Prepaid Analyst aids in the definition of the strategy, analyzes trends and customer preferences, and often leads the documentation effort concerning concept papers, value propositions, product specifications. Additionally, the Prepaid Analyst will be required to coordinate with various stakeholders across Zain to help ensure the consistent and timely production of initiatives</span></p><br><p><strong><span>Responsibilities:</span></strong></p><br><ul><li><p><span>Support the development and documentation of product designs, concept papers, and lend support to product production throughout the pipeline (marcom, technical, sales agent trainings, etc.) communicate in- depth business requirements to technical teams</span></p><br></li><li><p><span>Coordination with relevant stakeholders including internal Marketing (Budgeting, Planning, and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to help ensure successful and timely product launches</span></p><br></li><li><p><span>Conduct post launch analysis to verify the profitability of launched product and services, identify threats and opportunities, and provide recommendations accordingly.</span></p><br></li><li><p><span>Research industry trends to identify and respond to developments relevant to Zain</span></p><br></li><li><p><span>Benchmark international markets with regard to ATL Prepaid products, services and customer requirements, derive learnings for Zain and report to Segment management to support the generation of initiative ideas</span></p><br></li><li><p><span>Liaise with marketing functions (Budgeting, Planning and Customer Insights) to develop deeper understanding of acquisition trends and behavior, as well as competition developments in order support the development of customer value propositions for new acquisition related offerings, promotions and campaigns</span></p><br></li><li><p><span>Verify and health check outputs from Business Intelligence team based on knowledge of the business and available sources.</span></p><br></li><li><p><span>Support in the market sizing of potential opportunity for new products, via value proposition and business case presented by Segments and CVM teams</span></p><br></li><li><p><span>Monitor operational and financial KPIs by conducting daily, weekly and monthly statistical reports, and ensure targets are met, provide regular reporting to management</span></p><br></li><li><p><span>Analyze recorded performance based on KPIs and provide actionable insights</span></p><br></li><li><p><span>Support in collaborating with remaining marketing teams to achieve commercial ambitions including: (expansion of core offerings, boosters, add-ons, channel load migration initiatives, channel experience enhancement initiatives, and BTL opportunities)</span></p><br></li><li><p><span>Assist in taking an active role in supporting the Operational Marketing Director in identifying and overseeing new business partnership opportunities and value-add creations to add to the Zain Portfolio</span></p><br></li><li><p><span>Ensure close coordination with Sales / Care / Digital departments and ensure ambitious product &amp; service levels are achieved / enhanced for the postpaid segment</span></p><br></li><li><p><span>Assist in the facilitation of effective &amp; efficient development &amp; roll-out of services and features in close coordination with all stakeholders</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><strong><span>Skills:</span></strong></p><br><p><strong><span>Education Level/ Major:</span></strong></p><br><ul><li><p><span>Proven ability to build enduring professional relationships leading to outstanding performance</span></p><br></li><li><p><span>Strong organization and project management skills</span></p><br></li><li><p><span>Proficiency in agile methodologies</span></p><br></li><li><p><span>Knowledge of project management tools, like Jira or Trello</span></p><br></li><li><p><span>Advanced Microsoft Office toolkit (Excel, pptx)</span></p><br></li><li><p><span>Strong digital and analytical skillset</span></p><br></li><li><p><span>Ability to translate complex concepts into simplified business rules</span></p><br></li><li><p><span>Ability to support in brainstorming technical solution workarounds in product design without hampering customer experience</span></p><br></li><li><p><span>Customer journey design experience</span></p><br></li><li><p><span>Excellent negotiation skills</span></p><br></li><li><p><span>Excellent verbal communication skills</span></p><br></li><li><p><span>Motivated and self-driven, with a proven history of success in previous roles</span></p><br></li><li><p><span>Good interpersonal and customer care skills</span></p><br></li><li><p><span>Strong problem-solving skills and ability to identify and frame key issues</span></p><br></li></ul><p><span>High reliability in executing tasks within expected timeframe and to expected quality standards</span></p><br><p><span>Bachelor’s Degree required Business or a related field; Master’s in business/MBA preferred</span></p><br><p><strong><span>Years Of Experience:</span></strong></p><br><p><span>+3</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>Internship Overview</strong></span></p><br> <p><span>The Logistics &amp; Shipping Operations intern will support the Logistics team in coordinating shipment activities, freight bookings, shipping documentation, and tracking processes. The role offers hands-on exposure to international logistics, transportation planning, freight management, and supply chain operations. The trainee will work closely with the Scheduling, Freight, and Documentation teams to gain practical experience and develop a strong foundation in logistics operations.</span></p><br> <p><span><strong>Key Responsibilities</strong></span></p><br> <ul> <li><span>Work with the Scheduling Team to assist in preparing and executing dispatch plans under the guidance of the Assistant Manager – Logistics.</span></li> <li><span>Coordinate with appointed freight agents on freight inquiries, negotiations, and shipment bookings under the supervision of the Senior Freight Analyst.</span></li> <li><span>Learn and support the preparation of shipping documentation, including Bills of Lading (B/L), Commercial Invoices, Packing Lists, and related export/import documents.</span></li> <li><span>Follow up on loading arrangements to ensure timely shipment execution.</span></li> <li><span>Coordinate with internal departments and external service providers to ensure accurate and timely shipping documentation.</span></li> <li><span>Monitor shipment progress and provide status updates for shipment tracking reports.</span></li> <li><span>Maintain accurate shipment records and logistics data.</span></li> <li><span>Assist with logistics reporting, documentation control, and operational coordination activities.</span></li> <li><span>Support continuous improvement initiatives within the Logistics and Supply Chain function.</span></li> <li><span>Perform other duties assigned by the Logistics Management Team.</span></li> </ul> <p><span><strong>Candidate Requirements</strong></span></p><br> <ul> <li><span>Fresh graduate with a <strong>Bachelor’s Degree in Business Administration (BBA), Supply Chain Management, Logistics, or a related discipline</strong>.</span></li> <li><span>Strong interest in logistics, transportation, freight forwarding, and supply chain operations.</span></li> <li><span>Basic understanding of shipping processes and logistics operations is an advantage.</span></li> <li><span>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</span></li> <li><span>Strong analytical and problem-solving skills.</span></li> <li><span>Good communication and interpersonal skills.</span></li> <li><span>Ability to work effectively in a fast-paced and team-oriented environment.</span></li> <li><span>Strong organizational skills with attention to detail.</span></li> <li><span>Eagerness to learn and build a career in Logistics and Supply Chain Management.</span></li> </ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.</p><p>Responsibilities: Oversee daily soft collection calls and collection processes. Oversee contacting of autopay customers to update their profiles. Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints. Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner. Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary. Coordinate with concerned internal departments regarding collection activities. Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately. Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait. Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to lead, inspire and motivate stakeholders towards a common goal</li><li>Ability to communicate, present and influence all levels of the organization</li><li>Strong expertise in debt collection and debt collection processes</li><li>Understanding of financial accounting and reporting</li><li>Ability to run deep dive financial analyses</li><li>Experience with analytics, financial dashboards and problem structuring</li><li>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</li><li>Clear ability to understand the dynamics of financial data to extract relevant information</li><li>Experience working independently across a cross-functional team</li><li>Strong problem-solving skills and ability to identify and frame key issues</li><li>Excellent written and verbal communication skills</li><li>Ability to analyze a situation and produce creative, original and useful solutions</li><li>Experience designing KPIs, reports, dashboards</li><li>Strong understanding of telecommunications products, trends and technology markets</li><li>Education Level &amp; Major: Bachelor's Degree required, master's in Finance, Accounting, Business, BI / Data Analyst or a related field</li><li>Years of Experience: +2</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Five Rivers Analytics is looking for a Service Desk Administrator to work in Camp Arifjan, KW. To join our team of outstanding professionals, apply today! Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using ServiceNow and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.</p><p><strong>Responsibilities</strong></p><ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>May be required to work for 12-hour shifts utilizing ServiceNow call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Completes all tasks and assignments as requested by Supervisors and Management.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance.</li><li>High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver s Permit (IDP), valid U.S. driver s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>Prerequisites for in-country applicants:</li><ul><li>valid U.S. passport.</li><li>valid International Driver s Permit (IDP) or Kuwait-issued driver's license.</li><li>valid U.S. driver s license.</li><li>medical qualifications, self-identify current visa sponsor &amp; employer.</li><li>a copy of your Civil ID and/or work visa.</li></ul><li>You must be able to meet all health requirements.</li><li>Must be able to pass a details medical and dental exam.</li><li>Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.</li><li>Must have a working knowledge of Microsoft Office software.</li><li>Demonstrated strong customer service skills are mandatory.</li><li>Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li>IAT Level I Baseline:</li><ul><li>Cisco: CCNA: Certified Network Associate - Security.</li><li>Cisco: CCNP: Certified Network Professional - Security.</li><li>CompTIA: A+ ce.</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024).</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst.</li><li>CompTIA: Network+ ce.</li><li>CompTIA: Security+ ce.</li><li>CompTIA: SecurityX ce.</li><li>GIAC: GCED: Certified Enterprise Defender.</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler.</li><li>GIAC: GICSP: Industrial Cyber Security Professional.</li><li>GIAC: GSEC: Security Essentials.</li><li>ISACA: CISA: Certified Information Systems Auditor.</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional.</li><li>ISC2: SSCP: Systems Security Certified Practitioner.</li></ul><li>Computing Environment Certificates.</li><ul><li>CompTIA: Server+.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: MCSA: Windows 10.</li><li>Microsoft: MCSA: Windows Server 2012.</li><li>Microsoft: MCSA: Windows Server 2016.</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure.</li><li>Microsoft: MCSE: Enterprise Devices and Apps.</li><li>Microsoft: MCSE: Private Cloud 2012.</li><li>Microsoft: MCSE: Server Infrastructure 2012.</li><li>Microsoft: MCT: Certified IT Professional.</li><li>Microsoft: MCT: Certified Systems Administrator.</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate.</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert.</li><li>Microsoft: 365 Certified: Messaging Administrator Associate.</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate.</li><li>Microsoft: 365 Certified: Security Administrator Associate.</li><li>Microsoft: Certified: Azure Administrator Associate.</li><li>Microsoft: Certified: Azure Database Administrator Associate.</li><li>Microsoft: Certified: Azure Security Engineer Associate.</li><li>Microsoft: Certified: Azure Solutions Architect Expert.</li><li>Microsoft: Certified: Identity and Access Administrator Associate.</li><li>Microsoft: Certified: Information Protection Administrator Associate.</li><li>Microsoft: Certified: Security Operations Analyst Associate.</li><li>Microsoft: MCSA: SQL 2016 Database Admin.</li><li>Microsoft: MCSA: SQL 2016 Database BI Development.</li><li>Microsoft: MCSA: SQL 2016 Database Dev.</li><li>Microsoft: MCSE: Core Infrastructure.</li><li>Microsoft: MCSE: Database Management and Analytics.</li><li>Microsoft: MCSE: Productivity Solutions Expert.</li><li>Microsoft: MD-100: Windows Client.</li><li>Microsoft: MTA: Microsoft Technology Associate.</li><li>Microsoft: MTA: Windows Server Administration Fundamentals.</li></ul></ul></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>The Network Assurance Analyst is responsible for reviewing the operator’s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.</span></p><br><p><span>Responsibility:</span></p><br><ul><li><p><span>Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.</span></p><br></li><li><p><span>Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.</span></p><br></li><li><p><span>Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.</span></p><br></li><li><p><span>Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams</span></p><br></li><li><p><span>Conduct review of revenue booking and conduct analysis of revenue and other important trends</span></p><br></li><li><p><span>Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.</span></p><br></li><li><p><span>Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.</span></p><br></li><li><p><span>Engage in Zain’s general network projects and assess the impact of such project on RA functions and end customers.</span></p><br></li><li><p><span>Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.</span></p><br></li><li><p><span>Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.</span></p><br></li><li><p><span>Assure the integrity of RA system’s data and maintain the accuracy of the system’s reference data.</span></p><br></li><li><p><span>Monitor the daily performance and usage trends generated by the revenue assurance tool.</span></p><br></li><li><p><span>Perform cross-systems validation to assure systems synergy.</span></p><br></li><li><p><span>Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.</span></p><br></li><li><p><span>Document the department’s existing workflows and processes</span></p><br></li><li><p><span>Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</span></p><br></li><li><p><span>Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</span></p><br></li><li><p><span>Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activitie</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><b><span>Skills:</span></b></p><br><ul><li><p><span>Ability to communicate, present and influence all levels of the organization</span></p><br></li><li><p><span>Expertise in revenue assurance systems</span></p><br></li><li><p><span>Excellent understanding of network elements and their assurance within the telecom sector</span></p><br></li><li><p><span>Understanding of modelling, financial accounting and reporting</span></p><br></li><li><p><span>Ability to run deep dive analyses</span></p><br></li><li><p><span>Experience with data mining, analytics, dashboards and problem structuring</span></p><br></li><li><p><span>Understanding of SQL to query and manipulate large data sets for analysis</span></p><br></li><li><p><span>Advanced MS Office skills (Excel, Word, PowerPoint, etc.)</span></p><br></li><li><p><span>Clear ability to understand the dynamics of financial data to extract relevant information</span></p><br></li><li><p><span>Excellent written and verbal communication skills</span></p><br></li><li><p><span>Ability to analyze a situation and produce creative, original and useful solutions</span></p><br></li><li><p><span>Understanding of designing KPIs, reports, dashboards</span></p><br></li><li><p><span>Strong understanding of telecommunications products, trends and technology markets</span></p><br></li></ul><p><span>Education Level &amp; Major: Bachelor’s degree in computer engineering, Information Technology, Management Information Systems, or a related field</span></p><br> <br> <br> </div>