Airline Ticketing Agent Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The WAN Engineer is required to be certified at the expert level in multiple disciplines of networks and security (e.g. CCNP/CCIE &amp; CISSP). WAN Engineers performs operation and maintenance (O&amp;M) for the RCC-SWA enterprise network infrastructure. WAN Engineers will ensure stability and provide daily support of a geographically dispersed Wide Area Network Infrastructure and are responsible for design, troubleshooting, optimization, administration, change management and technical documentation. Must have expert knowledge of Cisco routers, switches, VPN devices, and routing protocols. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + Responsible for maintaining and operating routers and switches throughout the Southwest Asia Area of Responsibility. Configures Open Short Path First (OSPF), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Multi-Protocol BGP (MP-BGP), Dynamic Multipoint Virtual Private Networking (DMVPN), Multi-Protocol Label Switching (MPLS), Virtual Routing and Forwarding (VRF), and Quality of Service (QoS). + Identify problems and troubleshoot DMVPN phases 1-3. + Evaluates network performance and adjusts the network infrastructure hardware and software to include, but not limited to, routers, switches, and network management tools, in order to operate and optimize network performance. + Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance. + Perform capacity planning for communications networks carrying data, voice, and video. + Monitors availability and reliability of the WAN and supported infrastructure utilizing DX NetOps Spectrum, SolarWinds Orion and Cisco DNA Center. + Executes engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA’s Security Technical Implementation Guides (STIGs). + Ensure that all managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs). + Assist with identifying and investigating malicious network activity. + Create, update, and maintain detailed network diagrams. + Create and track network issues/requests using the ServiceNow ticketing system. + Performs other duties and assignments as required. Qualifications + Qualifications + Security Clearance: + Requires an active Secret Clearance + Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. + Associates Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. + This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. + The authorized certifications for this job title are listed as follows: + BASELINE: + Cisco: CCNP: Certified Network Professional - Security (Cannot be used as a dual qualifier) + CompTIA: CASP+ ce: Advanced Security Practitioner + CompTIA: SecurityX ce + GIAC: GCED: Certified Enterprise Defender + GIAC: GCIH: Certified Incident Handler + ISACA: CISA: Certified Information Systems Auditor + ISC2: CCSP: Certified Cloud Security Professional + ISC2: CISSP (or Associate): Certified Information Systems Security Professional + COMPUTING ENVIRONMENT (CE): + Cisco: CC-DN-A: Certified DevNet Associate + Cisco: CCIE: Certified Internetwork Expert (Any) + Cisco: CCNP: Certified Network Professional (Any) (Cannot be used as a dual qualifier) + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. + At least 10 years of practical experience working with network and systems technologies. + A high level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. + Experience with VPN technologies. + A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. + Experience with creating and maintaining custom python scripts. + Experience working with and maintaining Cisco DNA Center + Experience with a customer service-oriented company. + Skills &amp; Technology Used: + Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the Higher Headquarters, Local, and DISA STIG configuration policies. + Ability to manage asset documentation for accreditation and authorization. + Ability to assess networking requirements and provide solutions. + Ability to make accurate and independent decisions under pressure. + Ability to successfully execute many complex tasks simultaneously. + Expert ability to troubleshoot infrastructure equipment. + Excellent organizational, interpersonal, written, and verbal communication skills + Ability to perform comfortably in a fast-paced, deadline-oriented work environment. + Ability to successfully execute many complex tasks simultaneously across departmental boundaries. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>IT Support Officer</p><p><b>Location:</b> Dajeej, Kuwait</p><p><br></p><p>Job Summary</p><p>We are seeking a dedicated and proactive IT Support Officer to join our team. The successful candidate will be responsible for supporting the organization's daily IT operations, including CCTV systems, network infrastructure, computers, printers, and user support. The ideal candidate should be technically skilled, eager to learn, and capable of handling multiple IT tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor, operate, and troubleshoot CCTV surveillance systems.</li><li>Install, configure, and maintain IP and analog CCTV cameras.</li><li>Perform network cable installation, termination, and testing.</li><li>Configure and troubleshoot routers, switches, wireless access points, and network devices.</li><li>Install, configure, and maintain Windows operating systems.</li><li>Install, upgrade, and troubleshoot computer hardware and software.</li><li>Install, configure, and maintain printers, scanners, and other office equipment.</li><li>Create and manage user accounts, email accounts, and shared folders.</li><li>Configure network printers and file sharing.</li><li>Perform routine preventive maintenance on IT equipment.</li><li>Respond to user support requests and resolve technical issues promptly.</li><li>Maintain inventory records of IT equipment and accessories.</li><li>Coordinate with third-party vendors for IT-related services when required.</li><li>Assist in IT documentation, backups, and system maintenance.</li><li>Ensure all IT equipment is functioning efficiently and report any major issues to the IT Manager.</li><li>Support the installation of new IT equipment and office setups.</li></ul><p><br></p><p>Requirements</p><p><br></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>1-3 years of experience in IT support or a similar role.</li><li>Good knowledge of Windows 10/11 installation, configuration, and troubleshooting.</li><li>Basic understanding of TCP/IP, LAN/WAN, DNS, DHCP, VPN, and network troubleshooting.</li><li>Experience with IP CCTV systems and DVR/NVR configuration.</li><li>Knowledge of structured cabling and network rack organization.</li><li>Experience installing and troubleshooting printers and multifunction devices.</li><li>Familiarity with Microsoft Office 365 and Outlook.</li><li>Basic knowledge of Active Directory and user account management.</li><li>Experience with antivirus software, system updates, and endpoint security.</li><li>Ability to diagnose hardware faults and replace computer components.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>Willingness to work flexible hours when required.</li><li>Valid Kuwait driving license will be an added advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Strong troubleshooting and analytical thinking skills.</p><p>Hands-on experience with CCTV, networking, and end-user support.</p><p>Good understanding of IT hardware, peripherals, and office equipment.</p><p>Ability to prioritize tasks and manage multiple support requests efficiently.</p><p>Strong attention to detail and commitment to maintaining accurate records.</p><p>Good customer service skills with a professional and helpful attitude.</p><p>Ability to communicate technical issues clearly to non-technical users.</p><p>Basic knowledge of server support and backup procedures.</p><p>Familiarity with Microsoft Windows Server environments is an advantage.</p><p>Experience with remote support tools and ticketing systems is a plus.</p><p>Ability to work under pressure and respond quickly to urgent issues.</p><p>Willingness to learn new technologies and adapt to changing IT needs.</p></div>

Classification: Institutional Support<br><br>Reports To: Technology Support Coordinator<br><br>Location: Saad Al Abdullah, Kuwait<br><br>About The American International University<br><br>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programs based on the American model of higher education. AIU provides degrees in Engineering, Architecture and Design, and Business Administration, with English as the language of instruction. The University is committed to fostering intellectual, cultural, and personal growth, preparing graduates for leadership roles in a global society.<br><br>For more information, visit: www.aiu.edu.kw<br><br>Job Summary<br><br>The IT Support Technician is responsible for providing frontline technical support to faculty, staff, and students at American International University (AIU). This role focuses on day-to-day troubleshooting, deployment, and maintenance of end-user technology, classrooms, laboratories, offices, academic software environments, and event-related IT systems. The position ensures a high level of service availability, responsiveness, and user satisfaction across the campus.<br><br>Role Impact<br><br>This role directly supports the continuity of academic instruction and administrative operations by ensuring that technology issues are resolved promptly and learning and working environments remain fully functional. The IT Support Technician plays a key role in minimizing downtime, supporting classroom and laboratory readiness, enabling successful university events, and ensuring effective use of institutional technology resources for students, faculty, and staff.<br><br>Key Responsibilities<br><br>IT Support & Helpdesk Operations<br><br>Provide desktop and end-user support for PCs, laptops, printers, and peripherals across the university. Install, configure, and set up new computer systems, hardware, and standard software images. Diagnose and resolve hardware, operating system, and application issues in a timely and efficient manner. Log, track, and resolve incidents and service requests using the IT Helpdesk Ticketing System (Service Desk Plus). Support and train users on key university applications including Microsoft 365, Canvas LMS, and Banner SIS. Assist students, faculty, and staff with login issues, access problems, and basic authentication-related troubleshooting. Conduct IT orientation and onboarding support for new faculty and staff members. Test and validate software updates, patches, and application deployments prior to or following rollout. Printing Student and Staff ID Cards and granting necessary access. Escalate unresolved or complex issues to the Technology Support Coordinator with appropriate documentation.<br><br>Classroom, Lab & Office Technology Support<br><br>Support daily operations of classrooms, laboratories, meeting rooms, and offices to ensure technology readiness. Assist with setup, testing, and troubleshooting of audio-visual systems, presentation equipment, and hybrid learning tools. Perform pre-session checks to ensure systems are operational for classes, exams, and meetings.<br><br>Academic Software & Lab Environment Support<br><br>Install, configure, and maintain academic and instructional software within computer laboratories in coordination with Academic Affairs and IT leadership. Provide operational support for academic software platforms used in teaching and learning environments. Assist students and faculty with software access, licensing issues, and application-related troubleshooting during lab sessions. Ensure lab systems are configured consistently and remain compliant with academic and licensing requirements. Support testing and validation of academic software updates prior to semester rollouts.<br><br>Endpoint Deployment & Asset Support<br><br>Assist with deployment, imaging, configuration, and replacement of Windows 10/11 PCs, laptops, and shared systems. Maintain and update IT asset inventory, including computers, peripherals, and assigned equipment. Support ID card printing management systems and associated hardware as required.<br><br>User & System Administration<br><br>Assist with domain access, user account creation, and email registration under established procedures. Administer and maintain Active Directory accounts, group memberships, and basic permissions. Support Microsoft 365 user accounts, email configuration, and collaboration tools. Assist with user account setup, password resets, access requests, and basic identity-related troubleshooting. Support faculty, staff, and students in the effective use of Microsoft 365, email, and collaboration tools.<br><br>Network & Infrastructure Support<br><br>Assist with basic network connectivity troubleshooting and performance-related issues. Support setup and management of laptops, projectors, and presentation equipment for classrooms and meetings. Support System Administrator and Network Engineer with diagnostics and implementation of systems.<br><br>Event Technology & Technical Support<br><br>Coordinate the setup, configuration, and testing of technical requirements for university events, workshops, forums, and special activities. Provide on-site technical support during events to ensure uninterrupted operation of systems, presentations, and audio-visual equipment. Perform basic analysis of event technical requirements and proactively identify necessary systems, equipment, and configurations based on event type, scale, and venue. Demonstrate initiative in understanding requestor requirements and independently preparing appropriate technical solutions. Coordinate with the Events Department, internal IT teams, and external vendors to deliver reliable event technology support. Assist with setting up and teardown of event-related technology before and after events.<br><br>Time Attendance System Administration<br><br>Support administration and operational use of the Time Attendance System (COSEC). Generate payroll-related attendance reports and weekly faculty attendance reports as required. Upload and maintain monthly shift schedules within the COSEC system based on approved rosters. Implement approved shift changes and schedule updates requested by the HR Department. Assist with troubleshooting attendance discrepancies and system-related issues in coordination with HR and IT leadership.<br><br>Documentation, Regulatory Compliance, and Continuous Improvement<br><br>Document resolved issues, troubleshooting steps, and common fixes to support knowledge sharing. Follow IT policies, SOPs, security guidelines, and service standards. Identify recurring issues and suggest improvements to processes or configurations.<br><br>Key Competencies<br><br>Strong troubleshooting and problem-solving skills Practical knowledge of Windows, Mac and Linux operating systems, end-user hardware, and academic lab environments Ability to support students and faculty in high-usage instructional settings Basic understanding of networking, identity systems, and cloud-based productivity platforms Customer-service mindset with clear communication skills Ability to follow procedures, prioritize tasks, and work under supervision Willingness to support extended hours during peak academic periods or events<br><br>Educational Qualifications & Certification<br><br>Diploma or bachelor’s degree in computer science, Information Technology, or a related field. Entry-level or relevant IT certifications are an advantage (e.g., Microsoft, Comp TIA, or equivalent).<br><br>How To Apply<br><br>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs<br><br>Applications will be reviewed on a rolling basis until the position is filled.<br><br>AIU is an equal opportunity employer committed to academic excellence, professional integrity, and the principled governance of Kuwaiti higher education.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Coordinator, you’re not just supporting department initiatives and office management – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Support marketing initiatives: Assist with proofreading advertising copy, supporting marketing campaigns, maintaining the department calendar, and coordinating internal projects to ensure timely execution Assist with sales documentation: Help prepare booking reports, contracts, proposals, client call summaries, and loyalty point postings to support the sales process Perform daily office operations: Provide administrative support including data entry, invoice distribution, and recordkeeping to ensure efficient team operations Support special projects: Assist with coordinating departmental initiatives or ad-hoc assignments<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Red Switch Technician II will supervisor Red Switch Technician I personnel and operate and maintain (O&amp;M) the Defense Red Switch Network (DRSN) facility in accordance with Defense Information Systems Agency (DISA) regulations and guidelines. Responsible for organizing and implementing system and facility upgrades with Raytheon, DISA, and local agencies. Prepare and maintain DRSN facility in accordance with various agency checklist requirements such as Quality Control (QC), DRSN Security, DISA Performance Evaluation (PE), Communications Security (COMSEC), etc. Train DRSN technicians and military deployment teams on operation, maintenance, and troubleshooting of equipment. Brief various levels of management within the civilian and military sector on DRSN operations and requirements. Responsible for ensuring subscribers are trained on the features and capabilities of their phone instruments and are operating their DRSN phones within the prescribed security requirements. Responsible for providing DRSN Operations and Maintenance (O&amp;M) support. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + O&amp;M of the Digital Small Switch (DSS-2A). Monitor trunk and circuit outages as well as the administrative terminal and Enhanced Command Console (ECC). + Perform direct trunk dialing checks on trunk channels associated with the switch to ensure satisfactory operation of voice circuits (at least once each shift and following any trunk failure). + Perform Preventive Maintenance Inspections (PMIs) on the switch and peripheral equipment. + Create and update databases in the administrative terminal using information received from users, Raytheon, and DISA. + Perform database backups to CD-R discs. + Perform database downloads to update switch configurations. + Update and print out telephone console information and line strips for users. + Fabricate custom interface cables using hand tools and wiring diagrams. + Escort individuals requiring access to the Red Switch in the performance of their duties. + Ensure that all outages are reported in a timely manner to the DISA GNOSC, NOC-K, TCF, V2X management for tracking in Army Enterprise Service Management Platform (AESMP) ticketing system. + Provide hourly status updates to designated agencies in regard to outages, etc. + Annotate all activities in the Master Station Log (MSL) database. + Prepare call detail history reports for DISA and military personnel as directed. + Contribute to weekly reports with regard to your additional duties and other assigned tasks. + Complete individual timesheets on a daily basis. + Check the Regional Cyber Center (RCC) website for accuracy with regard to authorized service interruptions (ASIs) and outages. + Initiate Quality Control checklists as they pertain to your additional duties. + Update training records as needed. + Update memorandums and technical drawings (including block diagrams and schematics) as directed. Inventory Communications Security (COMSEC) equipment and document DA Form 2653-R (each shift). + Work with military technical monitor(s), Special Security Office (SSO) and other Department of Defense contractors and civilians including local hires in support of the DRSN mission. + Interface with technicians from Outside Plant, DPW, etc. regarding installations in support of the DRSN mission. + Coordinate with the Raytheon Help Desk for troubleshooting problems that cannot be resolved locally. + Contact the Return Merchandise Authorization (RMA) Help Desk in order to obtain a RMA for processing depot equipment repairs. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Active Top Secret SSBI within the past two years. + Individual must be eligible for Sensitive Compartmentalized Information (SCI) Access. + Education / Certifications: One year of related experience may be substituted for one year of education, if a degree is required. + High School Diploma required. + Bachelor’s Degree in IT or related field preferred. + Cardiopulmonary Resuscitation (CPR) (Training provided by contract) + This position requires candidates to adhere to DISA requirement. All candidates are required to maintain at least one (1) baseline certification. + The authorized certification for this job title are listed as follows: + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. + Seven years’ experience in Communications-Electronics Maintenance functions: + installation, troubleshooting and repair of electronic communications equipment. + Use of phone + Digital sender, and desktop computer in a fast-paced office environment is desirable. + A working knowledge of Microsoft Office software is required. Must be able to work rotating shift schedules which provide 24-hour day/7-day week coverage. + Military or civilian technical training course of six (6) months or more is required. + This should be followed by a minimum of 24 months of on-the-job training (OJT). + A certificate of completion will suffice until verification of the training on your DD-214 can be completed. + Experience with a customer service-oriented company. + SUPERVISORY / BUDGETARY RESPONSIBILITIES + At least two years of supervisory or lead experience is preferred. + Update proprietary applications regarding: + Update section employee daily status, leave, sick, on site, etc. + Verify and track accomplishment of section monthly or quarterly safety and compliance training + Purge section employee expired certifications + Verify section employee compliance training in Virtual Training Record + Verify section vehicle logs are being kept accurately and uploaded + Ensure section personnel are maintaining their 8570 / 8140 certifications + Review weekly training compliance reports for accomplishment prior to suspense. + Review and approve leave forms ensuring before approval all compliance training is current. + Coordinate transportation and integration of new and returning employees. + Document and promptly counsel poor performance and policy violations. + Enforce all V2X, GO 1, and dress code policies. + Provide annual employee appraisal feedback in a professional and constructive manner. + Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. + Ensure the safety of personnel and monthly safety inspections are properly conducted. + Communicate effectively up and down the chain of command. + Manage work schedules. + Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) + Work with employees and HR when emergencies or abnormal circumstances occur. + To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Red Switch Technician II will supervisor Red Switch Technician I personnel and operate and maintain (O&amp;M) the Defense Red Switch Network (DRSN) facility in accordance with Defense Information Systems Agency (DISA) regulations and guidelines. Responsible for organizing and implementing system and facility upgrades with Raytheon, DISA, and local agencies. Prepare and maintain DRSN facility in accordance with various agency checklist requirements such as Quality Control (QC), DRSN Security, DISA Performance Evaluation (PE), Communications Security (COMSEC), etc. Train DRSN technicians and military deployment teams on operation, maintenance, and troubleshooting of equipment. Brief various levels of management within the civilian and military sector on DRSN operations and requirements. Responsible for ensuring subscribers are trained on the features and capabilities of their phone instruments and are operating their DRSN phones within the prescribed security requirements. Responsible for providing DRSN Operations and Maintenance (O&amp;M) support. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license in order to be qualified for this position. Responsibilities + O&amp;M of the Digital Small Switch (DSS-2A). Monitor trunk and circuit outages as well as the administrative terminal and Enhanced Command Console (ECC). + Perform direct trunk dialing checks on trunk channels associated with the switch to ensure satisfactory operation of voice circuits (at least once each shift and following any trunk failure). + Perform Preventive Maintenance Inspections (PMIs) on the switch and peripheral equipment. + Create and update databases in the administrative terminal using information received from users, Raytheon, and DISA. + Perform database backups to CD-R discs. + Perform database downloads to update switch configurations. + Update and print out telephone console information and line strips for users. + Fabricate custom interface cables using hand tools and wiring diagrams. + Escort individuals requiring access to the Red Switch in the performance of their duties. + Ensure that all outages are reported in a timely manner to the DISA GNOSC, NOC-K, TCF, V2X management for tracking in Army Enterprise Service Management Platform (AESMP) ticketing system. + Provide hourly status updates to designated agencies in regard to outages, etc. + Annotate all activities in the Master Station Log (MSL) database. + Prepare call detail history reports for DISA and military personnel as directed. + Contribute to weekly reports with regard to your additional duties and other assigned tasks. + Complete individual timesheets on a daily basis. + Check the Regional Cyber Center (RCC) website for accuracy with regard to authorized service interruptions (ASIs) and outages. + Initiate Quality Control checklists as they pertain to your additional duties. + Update training records as needed. + Update memorandums and technical drawings (including block diagrams and schematics) as directed. Inventory Communications Security (COMSEC) equipment and document DA Form 2653-R (each shift). + Work with military technical monitor(s), Special Security Office (SSO) and other Department of Defense contractors and civilians including local hires in support of the DRSN mission. + Interface with technicians from Outside Plant, DPW, etc. regarding installations in support of the DRSN mission. + Coordinate with the Raytheon Help Desk for troubleshooting problems that cannot be resolved locally. + Contact the Return Merchandise Authorization (RMA) Help Desk in order to obtain a RMA for processing depot equipment repairs. + Performs other duties and assignments as required. Qualifications + Qualifications: + Security Clearance: + Active Top Secret SSBI within the past two years. + Individual must be eligible for Sensitive Compartmentalized Information (SCI) Access. + Education / Certifications: One year of related experience may be substituted for one year of education, if a degree is required. + High School Diploma required. + Bachelor’s Degree in IT or related field preferred. + Cardiopulmonary Resuscitation (CPR) (Training provided by contract) + This position requires candidates to adhere to DISA requirement. All candidates are required to maintain at least one (1) baseline certification. + The authorized certification for this job title are listed as follows: + Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience. + Seven years’ experience in Communications-Electronics Maintenance functions: + installation, troubleshooting and repair of electronic communications equipment. + Use of phone + Digital sender, and desktop computer in a fast-paced office environment is desirable. + A working knowledge of Microsoft Office software is required. Must be able to work rotating shift schedules which provide 24-hour day/7-day week coverage. + Military or civilian technical training course of six (6) months or more is required. + This should be followed by a minimum of 24 months of on-the-job training (OJT). + A certificate of completion will suffice until verification of the training on your DD-214 can be completed. + Experience with a customer service-oriented company. + SUPERVISORY / BUDGETARY RESPONSIBILITIES + At least two years of supervisory or lead experience is preferred. + Update proprietary applications regarding: + Update section employee daily status, leave, sick, on site, etc. + Verify and track accomplishment of section monthly or quarterly safety and compliance training + Purge section employee expired certifications + Verify section employee compliance training in Virtual Training Record + Verify section vehicle logs are being kept accurately and uploaded + Ensure section personnel are maintaining their 8570 / 8140 certifications + Review weekly training compliance reports for accomplishment prior to suspense. + Review and approve leave forms ensuring before approval all compliance training is current. + Coordinate transportation and integration of new and returning employees. + Document and promptly counsel poor performance and policy violations. + Enforce all V2X, GO 1, and dress code policies. + Provide annual employee appraisal feedback in a professional and constructive manner. + Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. + Ensure the safety of personnel and monthly safety inspections are properly conducted. + Communicate effectively up and down the chain of command. + Manage work schedules. + Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) + Work with employees and HR when emergencies or abnormal circumstances occur. + To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The WAN Engineer is required to be certified at the expert level in multiple disciplines of networks and security (e.g. CCNP/CCIE &amp; CISSP). WAN Engineers performs operation and maintenance (O&amp;M) for the RCC-SWA enterprise network infrastructure. WAN Engineers will ensure stability and provide daily support of a geographically dispersed Wide Area Network Infrastructure and are responsible for design, troubleshooting, optimization, administration, change management and technical documentation. Must have expert knowledge of Cisco routers, switches, VPN devices, and routing protocols.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><ul><li>Responsible for maintaining and operating routers and switches throughout the Southwest Asia Area of Responsibility.</li><li>Configures Open Short Path First (OSPF), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Multi-Protocol BGP (MP-BGP), Dynamic Multipoint Virtual Private Networking (DMVPN), Multi-Protocol Label Switching (MPLS), Virtual Routing and Forwarding (VRF), and Quality of Service (QoS).</li><li>Identify problems and troubleshoot DMVPN phases 1-3.</li><li>Evaluates network performance and adjusts the network infrastructure hardware and software to include, but not limited to, routers, switches, and network management tools, in order to operate and optimize network performance.</li><li>Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance.</li><li>Perform capacity planning for communications networks carrying data, voice, and video.</li><li>Monitors availability and reliability of the WAN and supported infrastructure utilizing DX NetOps Spectrum, SolarWinds Orion and Cisco DNA Center.</li><li>Executes engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA s Security Technical Implementation Guides (STIGs).</li><li>Ensure that all managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs).</li><li>Assist with identifying and investigating malicious network activity.</li><li>Create, update, and maintain detailed network diagrams.</li><li>Create and track network issues/requests using the ServiceNow ticketing system.</li><li>Performs other duties and assignments as required.</li></ul><p><strong>Qualifications</strong></p><ul><li>Security Clearance: Requires an active Secret Clearance</li><li>Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Associates Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><li>BASELINE: Cisco: CCNP: Certified Network Professional - Security ( Cannot be used as a dual qualifier ) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-A: Certified DevNet Associate Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) ( Cannot be used as a dual qualifier )</li><li>Experience : One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least 10 years of practical experience working with network and systems technologies. A high level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. Experience with VPN technologies. A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. Experience with creating and maintaining custom python scripts. Experience working with and maintaining Cisco DNA Center Experience with a customer service-oriented company.</li><li>Skills &amp; Technology Used: Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the Higher Headquarters, Local, and DISA STIG configuration policies. Ability to manage asset documentation for accreditation and authorization. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to successfully execute many complex tasks simultaneously. Expert ability to troubleshoot infrastructure equipment. Excellent organizational, interpersonal, written, and verbal communication skills Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously across departmental boundaries.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active Secret Clearance</li><li>Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Associates Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><li>BASELINE: Cisco: CCNP: Certified Network Professional - Security ( Cannot be used as a dual qualifier ) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-A: Certified DevNet Associate Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) ( Cannot be used as a dual qualifier )</li><li>Experience : One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. At least 10 years of practical experience working with network and systems technologies. A high level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols. Experience with VPN technologies. A solid background with TCP/IP and must be able to troubleshoot all supported network protocols. Experience with creating and maintaining custom python scripts. Experience working with and maintaining Cisco DNA Center Experience with a customer service-oriented company.</li><li>Skills &amp; Technology Used: Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the Higher Headquarters, Local, and DISA STIG configuration policies. Ability to manage asset documentation for accreditation and authorization. Ability to assess networking requirements and provide solutions. Ability to make accurate and independent decisions under pressure. Ability to successfully execute many complex tasks simultaneously. Expert ability to troubleshoot infrastructure equipment. Excellent organizational, interpersonal, written, and verbal communication skills Ability to perform comfortably in a fast-paced, deadline-oriented work environment. Ability to successfully execute many complex tasks simultaneously across departmental boundaries.</li></ul>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Data Center Network Engineers support the Enterprise-class infrastructure of the RCC-SWA. RCC-SWA engineers provide optimization, administration, and technical documentation of all enterprise infrastructure systems. Additionally, engineers resolve and appropriately complete assigned cases and change requests while acting as an escalation point for troubleshooting issues. The core infrastructure technology duties include an in-depth understanding of Cisco s Nexus switching, ASR routing, UCS compute platforms, and lifecycle management planning. The MCF is managed by the RCC-SWA and provides enterprise Information Technology (IT) services to approved Army customers. Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Produce enterprise-level support for a dynamic and large-scale networking infrastructure from the perspective of service origination in the data center, as well as service delivery in the global transport architecture.</li><li>Provide expert level knowledge of data center infrastructure hardware such as Nexus 9000 series switches, Fabric Extenders, UCS chassis and UCS Fabric Interconnects.</li><li>Along with assuming the expert role regarding vPC, FCoE, Catalyst VSS, MPLS L3VPN, eBGP/iBGP, OSPF/EIGRP, DMVPN, FlexPod design philosophy, among other tunneling and data center-centric technologies.</li><li>While also offering a basic understanding of VMware s vSphere infrastructure and the virtual networking components for troubleshooting purposes.</li><li>Installation, configuration, maintenance, and troubleshooting of the data center environment are primary roles in this position.</li><li>Provides change control and engages Cisco TAC for issues, modifications and best practices when needed.</li><li>Monitors availability and reliability of the data center network and supported infrastructure utilizing DX NetOps Spectrum, SolarWinds Orion and Cisco DNA Center.</li><li>Executes engineering best practices in network builds, integration, testing, and documentation while adhering to security fundamentals provided by DISA s Security Technical Implementation Guides (STIGs).</li><li>Perform regular system maintenance in support of IAVA vulnerabilities and CCRI compliance.</li><li>Ensure that all managed technologies are compliant with current DISA Security Technical Implementation Guides (STIGs).</li><li>Assist with identifying and investigating malicious network activity.</li><li>Create and track network issues/requests using the ServiceNow ticketing system.</li><li>Create, update and maintain detailed network diagrams.</li><li>Performs other duties and assignments as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active Secret Clearance</li><li>One-year related experience can be substituted for one year of education if the degree is required.</li><li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>Python and/or Ansible scripting</li><li>Cisco DevNet</li><li>Working knowledge of Linux</li><li>At least 10 years of practical experience working with network and systems technologies.</li><li>A full understanding of cloud computing and the different pillars that support cloud computing (IaaS, PaaS, SaaS).</li><li>Experience working with Cisco Nexus and cloud technologies.</li><li>Expert level of understanding and experience with data network systems, routing, switching, Virtual Routing and Forwarding (VRF), MPLS, and layer 2 protocols.</li><li>Experience with VPN technologies.</li><li>A solid background with TCP/IP and must be able to troubleshoot all supported network protocols.</li><li>Experience with creating and maintaining custom python scripts.</li><li>Experience working with and maintaining Cisco DNA Center.</li><li>Ability to verify that all systems under the direct control of RCC-SWA are properly configured in accordance with the NETCOM, RCC-SWA and DISA STIG configuration policies.</li><li>Ability to manage asset documentation for accreditation and authorization.</li><li>Ability to assess networking requirements and provide solutions.</li><li>Ability to make accurate and independent decisions under pressure.</li><li>Ability to successfully execute many complex tasks simultaneously.</li><li>Expert ability to troubleshoot infrastructure equipment.</li><li>Excellent organizational, interpersonal, written, and verbal communication skills</li><li>Ability to perform comfortably in a fast-paced, deadline-oriented work environment.</li><li>Ability to successfully execute many complex tasks simultaneously across departmental boundaries.</li><li>Experience with a customer service-oriented company</li></ul>

<p><h4>About Jumeirah and the hotel:</h4> <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.</p> <p>Jumeirah Messilah Beach is uniquely located in a secluded area with easy access to Kuwait’s Central Business District, airport, and major Kuwait attractions. The resort features 316 rooms and suites, 79 residential suites, and 10 villas totalling 405 units. The beachfront hotel features an impressive array of exceptional dining destinations, including the Garden Café all-day dining restaurant, Pepper Steakhouse, Olio Trattoria Italiana, Mint Café, and The Lobby Lounge for a relaxing afternoon tea.</p> <p>Setting new standards for holistic relaxation and luxurious comfort, the award-winning Talise Spa at Jumeirah Messilah Beach features a stunning Himalayan Salt Room, the first of its kind in the Middle East, built with pure crystal salt in its natural state. The spa also comprises dedicated ladies' and men’s areas with an extensive range of treatment rooms, including two private suites.</p> <p>Superior conference and banqueting facilities mark Jumeirah Messilah Beach as the perfect venue for meetings and events.</p> <h4>About the job:</h4> <p>An opportunity has arisen for Associate Director of Sales to join Sales at Jumeirah Messilah Beach. The main duties and responsibilities of this role are:</p> <ul> <li>Responsible for achieving the assigned financial targets set by the management</li> <li>Managing business inquiries for individual and group bookings, conference and events, food and beverage, outside catering and any other revenue center request</li> <li>Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay</li> <li>Collaborate with internal and external contacts and colleagues to ensure the utmost experience possible to own guests</li> <li>Ensure achievement of the financial targets under assigned accounts and sector</li> <li>Maintain and develop close business relationships with institutions</li> <li>Educate and update contacts on product and services</li> <li>Report sales activities on a daily basis using the company’s standard reporting tools</li> <li>Organize business entertainment activities with clients and contacts to build relationships, educate on product and drive financial results</li> <li>Monitor the market closely and report news, happenings and market changes with direct effect on business</li> </ul> <h4>About you:</h4> <ul> <li>Should have 2-year minimum experience in the same role in a five-star hotel</li> <li>Excellent communication, interpersonal and relationship skills</li> <li>Excellent analytical skills</li> <li>Ability to work in a fast-paced environment</li> <li>Principled negotiating skills</li> </ul> <h4>About the benefits:</h4> <p>We offer an attractive tax-free salary, paid in dinar (KWD), the local currency of Kuwait. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, 30 days of annual leave, flights home, accommodation, life insurance, a monthly service charge, and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.</p></p><p></p>

<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The Service Desk Administrator plays a critical role in maintaining and supporting enterprise IT systems and services. Certified at the associate specialist level in multiple disciplines, such as systems, networks, and security (e.g., MCSA, CCNA-Security), this individual ensures the seamless operation of core systems through proactive monitoring, troubleshooting, and resolution of incidents and requests reported to the RCC-SWA. Key responsibilities include performing initial assessments, triage, research, and resolution of technical issues while maintaining clear communication with customers. The Service Desk Administrator also monitors and analyzes both scheduled and unscheduled Authorized Service Interruptions (ASIs) affecting Defense Information Systems (DISA) and CENTCOM facilities. They interpret network topologies to identify and address Hazardous Conditions (HAZCON) within the Southwest Asia Area of Responsibility (AOR). Equipped with a solid understanding of DISA guidelines and ITIL processes, the Service Desk Administrator is responsible for managing tickets throughout their lifecycle, ensuring timely updates, resolution, and customer satisfaction. This position combines technical expertise with a commitment to delivering high-quality support for mission-critical operations.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p><strong>Responsibilities</strong></p><p><strong>Technical and Incident Support:</strong></p><ul><li>Provide enterprise-level technical and non-technical support for AESMP incidents and requests.</li><li>Act as an escalation point for complex application or system issues, offering guidance and resolution strategies.</li></ul><p><strong>Incident Analysis and Reporting:</strong></p><ul><li>Deliver feedback and analysis on technical and non-technical events to internal Vectrus leadership and Watch Officers.</li><li>Document all duty shift activities impacting theater operations, including outages, Authorized Service Interruptions (ASI), Hazardous Conditions (HAZCONs), receipt of Network Tasking Orders (NTO), and network trends or metrics.</li></ul><p><strong>Customer Service Excellence:</strong></p><ul><li>Maintain a high level of customer service during support interactions, adhering to service management principles and ensuring effective communication.</li></ul><p><strong>Regional Coordination:</strong></p><ul><li>Serve as the primary point of contact (POC) with Regional Network Operations Centers (NOCs), CENTCOM, and NETCOM to manage, monitor, and maintain awareness of ASIs within the RCC-SWA Area of Responsibility (AOR).</li></ul><p><strong>Documentation and Standardization:</strong></p><ul><li>Provide input and updates for Site Operating Procedures (SOPs) and Work Instructions (WIs) to standardize and improve processes.</li></ul><p><strong>Account and System Management:</strong></p><ul><li>Create, modify, and delete user and computer objects within Active Directory.</li><li>Provision, modify, and delete enterprise email accounts using DISA DEPO or the Army365 account portal.</li></ul><p><strong>Service Coordination:</strong></p><ul><li>Create, modify, and coordinate ASI requests with designated organizations for theater operations.</li></ul><p><strong>Work Environment:</strong></p><ul><li>Perform effectively in a fast-paced, deadline-driven environment, ensuring smooth operational continuity and swift issue resolution.</li><li>This role demands a combination of technical expertise, attention to detail, and the ability to collaborate across multiple stakeholders to support critical theater operations.</li></ul><p>Performs other duties and assignments assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Requires an active active Secret Clearance</li><li>High School diploma or GED required.</li><li>Associate's degree in Computer Science, Management Information Systems (MIS), Information Systems (IS), Engineering, or a related field preferred.</li><li>All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li><ul><li><strong>Baseline:</strong> Cisco: CCNA: Certified Network Associate - Security; CompTIA: CySA+ ce: Cybersecurity Analyst; CompTIA: Security+ ce; EC-Council: CND: Certified Network Defender; GIAC: GICSP: Industrial Cyber Security Professional; GIAC: GSEC: Security Essentials; ISC2: SSCP: Systems Security Certified Practitioner</li><li><strong>Computing Environment (CE):</strong> Cisco: CCNA: Certified Network Associate; CompTIA: Server+; Juniper: Networks Certified Internet Specialist (Any specialization); Microsoft: 365 Certified: Endpoint Administrator Associate; Microsoft: 365 Certified: Messaging Administrator Associate; Microsoft: 365 Certified: Modern Desktop Administrator Associate; Microsoft: 365 Certified: Security Administrator Associate; Microsoft: Certified: Azure Administrator Associate; Microsoft: Certified: Identity and Access Administrator Associate; Microsoft: Certified: Information Protection Administrator Associate; Microsoft: Certified: Security Operations Analyst Associate; Microsoft: MCSA: Windows 10; Microsoft: MCSA: Windows Server 2016; Red Hat: RHCSA: Certified Systems Administrator</li></ul><li>A minimum of 4 years of professional experience in roles demonstrating technical, administrative, managerial, or analytical expertise in management information systems.</li><li>Experience with a customer service-oriented company.</li><li>Academic study beyond high school (up to a bachelor s degree) in Software Engineering, Business Information Systems, or a similar discipline may substitute for up to three years of general experience.</li><li>Equivalent experience may substitute for formal education on a year-for-year basis: One year of relevant professional experience can replace one year of education if a degree is required.</li></ul>