Job description

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The Opportunity
 

At Hitachi Energy, you'll be part of a global team shaping the future of energy. As a Field Service Engineer, you'll work with state-of-the-art power technologies, delivering installation, commissioning, maintenance, troubleshooting, and digital service solutions that keep critical infrastructure running efficiently. If you're looking for a role that combines technical expertise, customer engagement, travel opportunities, and continuous professional development, this is your chance to make a lasting impact while growing your career with a world-class organization.

How You'll Make an Impact

• Perform installation, commissioning, maintenance, testing, troubleshooting, repair, upgrade, and retrofit activities for power systems, electrical equipment, and service solutions across the Hitachi Energy portfolio.
• Execute field service activities in accordance with technical procedures, contractual requirements, and customer expectations.
• Provide high-quality technical support both remotely and on-site to resolve customer issues efficiently.
• Diagnose electrical, mechanical, control, and protection system faults and implement effective corrective actions.
• Conduct preventive, predictive, and condition-based maintenance activities, while recommending improvements to enhance equipment performance, reliability, and lifecycle management.
• Prepare accurate service reports, technical documentation, risk assessments, method statements, fault analysis reports, repair records, recommendations, and site documentation in line with company standards.
• Build strong customer relationships and identify opportunities for service agreements, upgrades, modernization projects, digital solutions, spare parts, and refurbishment initiatives.
• Collaborate closely with Sales, Project Management, Supply Chain, and other stakeholders to support customer requirements and contribute to business growth.
• Travel to customer sites locally and internationally, as required.
• Provide timely support for critical service issues and customer escalations to help ensure the reliable operation of customer assets.
• Comply with all applicable health, safety, environmental, quality, and regulatory requirements.
• Demonstrate Hitachi Energy's values of safety and integrity in all aspects of work.

Your Background

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline.
• 3 to 5 years of experience in field service, installation, commissioning, maintenance, testing, or related engineering activities.
• Experience with transformers, substations, high-voltage equipment, power quality solutions, protection and control systems, grid automation solutions, or power systems.
• Ability to read and interpret technical drawings, schematics, and wiring diagrams.
• Proficiency in written and spoken English.
• Willingness and ability to travel frequently to customer sites, often on short notice, within Egypt and potentially internationally.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.