Introduction

The role holder is responsible for the day-to-day management of the company's collection and payment processes, including bank guarantees, daily payment reconciliations, chargebacks and disputes, direct debit collections, and month-end closing and bank reconciliation activities.

What are you going to do

Daily Activities

Bank Guarantees: Process new guarantees and amendments, coordinating with Ooredoo, FASTTELCO, banks, and other stakeholders using approved forms and templates.

Payment Reconciliations: Reconcile RAS-posted cash, K-Net, credit card, AMEX, dealer, sub-dealer, and logistics collections against bank and TAP records; investigate variances, escalate discrepancies, and process adjustments.

Chargebacks and POS Support: Review card chargebacks, gather supporting documents, resolve payment disputes, and address internal and external POS-related complaints.

Direct Debit Collections: Maintain customer collection records and resolve direct debit complaints within agreed service levels.

KCC and Court Hold Cases: Manage rejected cheques and replacement documentation, follow up with banks, record court hold entries, and maintain case records.

Month-End Activities

Closing Entries: Post and review bank charges, collection commissions, device rentals, dividend transactions, external agency K-Net charges, and POS-related reclassification entries.

Bank Reconciliations: Complete monthly bank reconciliations and resolve outstanding reconciling items.

ASI Reconciliation: Reconcile monthly ASI invoices and investigate and resolve identified differences.

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Essential skills and knowledge 

Bachelor's degree in accounting, Finance, Commerce, or a related discipline.

Minimum 3-5 years' relevant experience in accounting, cash management, reconciliations, or treasury operations, preferably within telecom, banking, or a large corporate environment.

Solid understanding of bank guarantees, card settlements (VISA / MasterCard), chargebacks, direct debit, and cheque clearing processes.

Strong knowledge of bank reconciliation and month-end closing procedures.

English - essential: Proficient in English (reading and writing) for internal reporting and stakeholder communication.

Arabic - essential: Fluent in Arabic (reading and writing) to correspond with banks, clearing houses, and government/court entities.

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What we offer

Salary:

Monthly Rate in KD (All inclusive)

Work Schedule:

8 Hours / 6 Days

Desired Candidate Profile

Bachelor's degree in accounting, Finance, Commerce, or a related discipline. Minimum 3-5 years' relevant experience in accounting, cash management, reconciliations, or treasury operations, preferably within telecom, banking, or a large corporate environment. Solid understanding of bank guarantees, card settlements (VISA / MasterCard), chargebacks, direct debit, and cheque clearing processes. Strong knowledge of bank reconciliation and month-end closing procedures. English - essential: Proficient in English (reading and writing) for internal reporting and stakeholder communication. Arabic - essential: Fluent in Arabic (reading and writing) to correspond with banks, clearing houses, and government/court entities.